Technical Writer Sr Jobs

As a Solutions Engineer at Speechmatics, you’ll play a key role in helping customers successfully evaluate and adopt our industry-leading speech technology. You’ll partner closely with Sales to guide customers through the entire technical journey, from discovery and solution design to proof-of-concept delivery and technical validation. This is a hands-on role: you’ll build demos, write code, deploy environments, and solve real customer problems. You’ll also take ownership of selected accounts, helping scale the team’s impact while gaining exposure to global customers across multiple industries. We’ll support you with structured onboarding and training so you can quickly become confident with our technology and customers. What You’ll Be Doing Partnering with Sales to lead the technical pre-sales process from discovery to close Understanding customer requirements (security, scale, integrations, accuracy, workflows) and designing practical solutions Building and delivering technical demos, prototypes, and Proofs of Concept (PoCs) Deploying and configuring environments in cloud or on-prem setups for customer evaluations Writing scripts or lightweight integrations (Python or JavaScript) to support demos and customer testing Troubleshooting customer challenges and guiding them toward successful outcomes Delivering engaging technical presentations to customers, partners, and events Supporting conferences and showcases globally, including international travel, to deliver compelling technical demonstrations Sharing knowledge internally and helping Sales stay up to date as our platform evolves Who We’re Looking For: Previous experience working in a customer-facing technical role (Sales Engineering, Solutions Engineering, Pre-Sales, Technical Consulting, or similar) Hands-on programming ability - ideally Python/JavaScript Comfortable working with APIs (REST an

As a Senior Curriculum Engineer, you'll work with a team of creative educators and software engineers dedicated to building the future of online technical education, developing courses for MongoDB University . MongoDB University is the online training department of MongoDB and is chartered with building high-quality training at a basic and advanced level across the entire MongoDB product stack. The University team is focused on creating skill-based learning content designed to equip enterprise users and a general audience with the core skills needed to use MongoDB successfully. Your work will directly impact the learning experience of millions of developers around the world, helping them become experts in the field by honing their skills on the fastest-growing modern database. This role will be based remotely in Ireland. What You’ll Do You’ll work closely with a team of curriculum engineers, curriculum designers, and in-house subject-matter experts to build course materials focused on upskilling enterprise customers. You'll write presentations for our partner teams, design hands-on activities, and deliver content, ensuring these MongoDB learning resources are relevant, interactive, and reflect the challenges developers encounter in the real world. In this role, we expect you to continually deepen your knowledge of MongoDB and become an expert in a subset of its offerings. You will articulate the key concepts and skills that need to be covered in a training course, write course materials for an enterprise audience, design the hands-on exercises, and also support the creation of skill badges that assess a learner's knowledge. If you are a current software developer or a system administrator, you will be able to add a lot of value to the team as we strive for our training to be from experts who already use our products or similar offerings. If you are new to MongoDB, you'll be expected to learn MongoDB products quickly and articulate how they work.&nb

As a Forward Deployed Engineer on the Feature Flags team, you'll partner directly with customers to accelerate their feature flag implementations — from initial architecture consulting through prototype builds to full-scale migrations. This role is for someone who wants to write code with customers, not just advise them. You'll work hands-on inside customer codebases to unblock complex, high-stakes deployments, directly influencing deal velocity and customer success. Working closely with Sales, Solutions, and Engineering, you'll be the technical force that turns a signed contract into a live, adopted implementation. What You'll Do: Serve as the hands-on technical partner for strategic customers implementing Datadog Feature Flags, from pre-sales technical validation through post-sales delivery Consult on flag architecture and implementation approach for complex environments — multi-service, multi-platform, high-scale deployments Build prototype flag implementations directly in customer codebases to prove value and de-risk technical decisions early in the sales cycle Implement flags across diverse and advanced deployment modes (server-side, client-side, edge, mobile, streaming/real-time) tailored to each customer's stack Drive full flag migrations to completion — including legacy system cutover — efficiently and with minimal customer engineering burden Identify patterns across customer implementations and feed them back to Product and Engineering to improve the core product and reduce future implementation time Collaborate closely with Engineering on technical edge cases, product gaps, and implementation tooling Partner with Sales and Solutions to accelerate deal cycles by removing technical risk and uncertainty Who You Are: 5 years of professional software engineering experience, with hands-on coding ability across the stack you're deployed into Experience with feature flagging, experimentation, or config management systems (internal or vendor) Comfortable dropping i

The Forward Deployed Engineer, Staff (FDE) is a high impact technical leader responsible for translating the immense power of Talkdesk's Agentic AI platform into transformative, production grade solutions for our strategic enterprise customers. You are a unique blend of a highly experienced software engineer, a technical project lead, and a hands-on builder. You own the technical execution for deployments, mitigate technical risks, and drive successful customer outcomes across assigned projects. This role is for the experienced builder who excels in high stakes, customer facing environments and is passionate about defining the future of Customer Experience Automation. Responsibilities Technical Project Leadership & Architecture: Act as the technical lead for complex deployments. Design and implement the architectural blueprint for AI agent solutions, manage cross-system dependencies, and ensure designs meet stringent enterprise standards for security and scale. Hands-On Engineering & Delivery: Write production-grade code and leverage Talkdesk and 3rd-party APIs/SDKs to design, build, test, and deploy AI agents. Drive the execution from prototype through to production deployment, ensuring technical quality. Technical Consultation & Alignment: Serve as a trusted technical expert for our AI solutions. Confidently address deep technical inquiries, mitigate technical risk, and build trust with customer Engineering Directors, and technical architects. Influence Product & Engineering Roadmap: Synthesize and codify deployment learnings into reusable solution patterns and tooling. Provide actionable feedback to core Product and Engineering teams to help inform future product direction. Technical Guidance: Mentor junior FDEs and technical specialists on best practices for complex AI architecture, production quality, and client-facing technical delivery. Who You Are We are looking for an autonomous, results-driven technical leader who thrives at the intersectio

As a Senior Sales Engineer at Amplitude, you'll be the technical quarterback for our most strategic opportunities. You'll partner with Account Executives to win complex, multi-stakeholder deals by translating product capabilities into business outcomes that matter to Product, Marketing, and Analytics leaders. You'll lead technical discovery, architect custom proof-of-concept implementations, and serve as a trusted advisor to prospects navigating their digital analytics strategy. Your technical credibility and business acumen will directly influence the annual pipeline. What You'll Do Deal Execution (70% of time) Lead technical evaluation phases for deals ranging from 100K to 1M+ ARR Conduct deep discovery to map prospect workflows, tech stack dependencies, and decision criteria to Amplitude's differentiation Design and execute hands-on proof-of-concepts that prove value within the prospect's actual data and use cases Handle technical objections related to data architecture, privacy/compliance, and integration complexity Present to C-level executives and translate technical capabilities into ROI narratives Internal Collaboration (20% of time) Partner with Product Management to communicate feature gaps and customer requirements that affect deal velocity Work with Customer Success to ensure smooth handoffs and technical alignment during implementation Mentor junior SEs on technical positioning and demo best practices Thought Leadership (10% of time) Contribute to our competitive intelligence on tools like Google Analytics 4, Adobe Analytics, and Mixpanel Develop reusable demo assets, technical content, and proof-of-concept frameworks for the broader SE team What We're Looking For Required 5+ years in software pre-sales (SE, Sales Consulting, or technical Account Management roles) You must be comfortable speaking to nuanced technical concepts and be a self-learner (examples include: Python, SQL, hyperscaler integrations, APIs, R) Hands-on SQL experience: you can write j

About the Team OpenAI’s Cyber team works to make frontier AI safe, trusted, and transformative for developers and enterprises. This team is building the security foundation for Codex: the native controls that govern what Codex can access and do, and the interfaces that allow customers and security partners to inspect, constrain, approve, and respond to Codex activity. Our goal is to make Codex secure by default, governable by enterprises, and interoperable with the security products customers already trust . This extends the existing product direction around tenant-scoped tools, guarded actions, approval systems, and scalable partner interfaces. About the Role We are looking for a deeply technical Product Manager to help build Codex security controls and the partner ecosystem around them. This role focuses on securing Codex itself : how identity, permissions, tools, MCP servers, repositories, secrets, networks, and high-impact actions are governed across Codex products. You will also help define standard interfaces through which authorized customer and partner systems can provide security context, inspect activity, return policy decisions, receive telemetry, and initiate bounded responses. You will work closely with Codex product and engineering, OpenAI Security and Safety, enterprise customers, and partners across application security, identity, cloud security, data security, infrastructure, and security operations. In this Role you Will Build native security controls for Codex Partner with engineering, design, security, and safety teams to develop controls for: Identity, roles, permissions, and tenant isolation. Access to repositories, files, tools, MCP servers, secrets, networks, and infrastructure. Read, write, execute, and deployment authority. Human and policy-based approvals. Prompt-injection and untrusted-content defenses. Audit trails, provenance, stop conditions, revocation, and rollback. Help establish a graduated authority model in which local, read-only

Opportunity Overview: As a Staff Applied Scientist, you will play a critical technical leadership role on Cohere Health’s AS team, with a primary focus on powering and scaling machine learning capabilities across our products. You will apply state-of-the-art machine learning, large language models, and agentic architectures to complex clinical and operational intake workflows, helping automate decision-making, improve data quality, and reduce administrative burden for clinical teams. In this role, you will partner closely with clinical operations, product, and engineering teams to uncover hidden drivers, inform strategic decisions, and design and evaluate ML systems that directly impact how members and providers experience Cohere Health at the front door of care. This role blends deep hands-on technical work with strategic influence, mentorship, and ownership across multiple work streams, while contributing to broader ML initiatives. What you’ll do: Design, develop and evaluate advanced machine learning systems for retrieval, classification, prediction, and generative use cases. Apply advanced statistical and ML techniques to extract insights from large-scale structured and unstructured healthcare datasets. Lead model development across the ML lifecycle, including experimentation, training, evaluation, partnering with AI engineering to support deployment, monitoring, and iteration. Write and maintain reusable codebases to perform data preprocessing, model training, evaluation, and deployment Collaborate cross-functionally with product managers, clinicians, data engineers, BI engineers, and design teams to translate business and clinical needs into robust ML solutions. Drive experimentation by defining problem statements, forming falsifiable hypotheses, and designing rigorous evaluation frameworks tied to business outcomes. Review, communicate, and present ML insights and results to technical and non-technical stakeholders, including executive leadership. Serve as a

Senior Software Developers collaborate with Business and Quality Analysts, Designers, Project Managers and more to design software solutions that will create meaningful change for our clients. They listen thoughtfully to understand the context of a business problem and write clean and iterative code to deliver a powerful end result whilst consistently advocating for better engineering practices. By balancing strong opinions with a willingness to find the right answer, Senior Software Developers bring integrity to technology, ensuring all voices are heard. For a team to thrive, it needs collaboration and room for healthy, respectful debate. Senior Developers are the technologists who cultivate this environment while driving teams toward delivering on an aspirational tech vision and acting as mentors for more junior-level consultants. You will leverage deep technical knowledge to solve complex business problems and proactively assess your team’s health, code quality and nonfunctional requirements. Job responsibilities You will learn and adopt best practices like writing clean and reusable code using TDD, pair programming and design patterns You will use and advocate for continuous delivery practices to deliver high-quality software as well as value to end customers as early as possible You will work in collaborative, value-driven teams to build innovative customer experiences for our clients You will create large-scale distributed systems out of microservices You will collaborate with a variety of teammates to build features, design concepts and interactive prototypes and ensure best practices and UX specifications are embedded along the way. You will apply the latest technology thinking from our Technology Radar to solve client problems You will efficiently utilize DevSecOps tools and practices to build and deploy software, advocating devops culture and shifting security left in development You will oversee or take part in the entire cycle of software consulting and

Job Title IT AI Solution Analyst Intern Job Description 1. Job Summary The IT Business Analyst Intern acts as a bridge between business stakeholders and the technical team. This role focuses on clarifying business requirements, ensuring seamless communication across project teams, and maintaining high-quality project documentation. It is an ideal position for someone looking to gain experience and build a career in Project Management or Business Analysis within a fast-paced IT environment. 2. Key Responsibilities Requirement Analysis: Support the elicitation of business requirements and translate them into clear, actionable functional specifications. Documentation: especially for Business Requirement Documents (BRD), also support technical proposals and user manuals Communication: align with Business stakeholders and coordinate with various Project Managers to ensure alignment on project goals and resource allocation. Project Tracking: Update project status, maintain issue logs, and ensure all stakeholders have the latest information regarding delivery timelines. Reporting: Assist in generating presentations and proposals for management review and project delivery. 3. Qualifications Required Education: currently enrolled in master’s degree or bachelor’s degree in computer science, Software Engineering, Information Engineering, Business Management, or a related field. Writing Skills: Strong command of English with the ability to write structured, professional, and concise documents. Software: Proficiency in MS Office (Word, Excel, PowerPoint). Familiarity with flow-charting tools or Power Apps is a plus. Foundation: Basic understanding of the Software Development Life Cycle o

Job ID: 111269 At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Responsibilities: Build and own features end-to-end from product specs through deployment and maintenance, ensuring high quality at every stage. Drive frontend architecture for modern web applications using React, TypeScript, and/or Next.js. Collaborate cross-functionally to integrate emerging technologies into our evolving infrastructure. Shape the roadmap by contributing technical perspective on architecture decisions and business priorities. Write maintainable code with comprehensive testing, clear documentation, and thoughtful design. Mentor through code reviews that prioritize both quality and knowledge sharing. Support your team through pairing, healthy technical debates, and a culture of mutual growth. Interface with stakeholders to gather requirements, communicate progress, and respond to technical questions. Experience: Education and Experience: Bachelor's degree or foreign equivalent in Computer Science, Engineering, or related field. 1 year of experience in job offered, software development, or related occupation. Skills: Experience with Python and Flask. Experience with AWS services (DynamoDB and SQS) and Kubernetes. Experience with algorithms, data structures, and object-oriented programming. Experience with SQL or NoSQL databases. Benefits: Great medical, dental, and vision insurance options with additional programs available when enrolled Mental health benefits Family building benefits Child care and pet benefits 401(k) plan to help save for your future In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible Subsidized commuter benefits Lyft Pink - Lyft team members get an exclusive opportunity

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The Govtech team builds rich and creative features that set the standard for the ride sharing industry. We are seeking a highly motivated, mid-career software engineer to contribute to the development of features that facilitate Lyft's entry into new markets, ensure the company's adherence to local regulatory requirements, and utilize the latest AI technologies to enhance the user experience. Ownership is a key quality for this team; this person should be driven to track a project to successful completion and beyond, taking initiative to work with other teams and functions to ensure the code they write reaches users and drives impact. As a Software Engineer for Govtech, you’ll be responsible for executing integrations with partners, making tradeoffs between technical investments and product work, and collaborating with other engineers on system design. You will help shape the product direction by developing a deep understanding of the customer and working closely with cross-functional partners from Product, Design, Science, and Operations. You will work with a group of talented engineers and help the team to deliver significant business impact. If you enjoy collaborating with technical and nontechnical partners in a fast-moving space with real-world impact, this is the role for you. Responsibilities: Help establish roadmap and architecture based on technology and understanding of customer needs Write well-crafted, well-tested, readable, maintainable code Can help lead large projects from idea to positive execution Unblock, support and communicate with external and internal partners to achieve results Participate in code reviews to ensure code quality and distribute knowledge Share your knowledge by giving brown bags, tech talks, and promoting appropriate tech and engineering best practices Expe

About the Team Business Marketing helps organizations understand and put OpenAI’s products to work. Our creative team brings that story to life across campaigns, launches, and everyday marketing experiences. We work closely with marketing partners to make ambitious, thoughtful creative work that connects with business audiences. About the Role Motion design helps define how OpenAI communicates with business and technical audiences—across campaigns, product launches, customer storytelling, events, and ongoing brand experiences. As a Motion Designer on the B2B creative team, you will create motion work that makes complex technology understandable, compelling, and relevant to organizations exploring how AI can transform their work. This is a hands-on role focused on craft and execution. You’ll work closely with designers, writers, producers, product marketers, and cross-functional partners to deliver motion that connects OpenAI’s products and research to customer needs and business outcomes while remaining clear, thoughtful, and consistent with the OpenAI brand. To us, creativity is a team sport. Ideas get better when you talk them through and build on each other’s thinking. We value curiosity over certainty, kindness over ego, and the ability to balance craft with decisiveness. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will Design and produce motion assets for B2B marketing and communications, including integrated campaigns, product launches, customer stories, films, events, social content, web experiences, and presentations. Translate complex technical concepts and product capabilities into clear, engaging motion for business leaders, technical decision-makers, developers, and enterprise buyers. Develop visual narratives that connect OpenAI’s technology to customer needs, organizational change, and meaningful business outcomes. Collaborate wi

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. The SupplyPlatform team develops robust architectural platforms and foundational features to empower Lyft’s global growth. We are seeking a highly motivated software engineering professional to advance the platform infrastructure supporting autonomous vehicles, premium offerings, taxi integration, and international expansion. Ownership is a key quality for this team; this person should be driven to track a project to successful completion and beyond, taking initiative to work with other teams and functions to ensure the code they write reaches users and drives impact. As a Software Engineer for SupplyPlatform team, you’ll be responsible for enhancing the platform to support partner teams, making tradeoffs between technical investments and product work, and collaborating with other engineers on system design. You will work with a group of talented engineers and help the team to deliver significant business impact. If you enjoy collaborating with technical and nontechnical partners in a fast-moving space with real-world impact, this is the role for you. Responsibilities: Help establish roadmap and architecture based on technology and understanding of customer needs Write well-crafted, well-tested, readable, maintainable code Can help lead large projects from idea to positive execution Unblock, support and communicate with external and internal partners to achieve results Participate in code reviews to ensure code quality and distribute knowledge Share your knowledge by giving brown bags, tech talks, and promoting appropriate tech and engineering best practices Experience: 3+ years of software engineering experience with high-level programming languages; experience with Python and Go is a plus. BS/MS in Computer Engineering, Computer Science, or related field, or equivalent work experience. Strong

We're building the future of Speech Intelligence at Speechmatics, and we need someone who can own the technical engine behind how customers discover, adopt, and grow with our platform. This is a hands-on backend engineering role, where your work directly shapes the journey from a customer's first interaction with our website to their first meaningful moment of value. If you thrive shipping, iterating, and making a measurable commercial difference, then we’d love to hear from you. What you'll do Own the backend development and ongoing health of the Speechmatics website and self-serve portal Build and maintain new custom components from scratch, turning design specifications into reliable, performant, production-ready code Manage Vercel deployments and backend infrastructure, keeping the live site fast, stable, and technically sound Implement UI design changes end-to-end, bridging the gap between what's designed and what goes live Write Python-based queries to surface insights across the self-serve portal and support data-driven decisions across the team Identify and act on opportunities to improve conversion across the self-serve funnel through well-timed, well-designed product experiences Collaborate closely with product, design, and data teams in a cross-functional, async-friendly way, working closely together to remove blockers and unlock opportunities Own the ongoing improvement of site performance, loading speed, and technical reliability What you'll need Proficiency in JavaScript and TypeScript for website backend development, with a track record of shipping and maintaining production code Hands-on Python experience, particularly for data queries Demonstrable experience with LLM and AI-first development workflows, tools like Claude, Cursor, or similar Experience in a product-led growth or self-serve SaaS environment, with a clear understanding of conversion funnels and how engineering choices affect them The ability to operate

The Team Bitcoin at Block builds products and platforms that help make bitcoin, stablecoins, and non-custodial wallets accessible to people around the world. We work across Cash App, Square, and Bitkey to create secure, reliable, high-quality mobile and hardware experiences used by millions of people. We’re looking for an iOS engineer who loves building products and can move quickly through unfamiliar problems. You’ll work closely with product, design, and engineering partners to turn complex financial capabilities into clear, reliable customer experiences. The Role As a Staff iOS Engineer on Bitcoin, you will own the technical direction and delivery of a critical area of our iOS product experience with bitcoin and stablecoin. This is a hands-on role: you’ll prototype new ideas, make architectural decisions, write production code, and lead work through launch and ongoing improvement. The work extends beyond the client. You’ll align product requirements with backend capabilities, resolve dependencies with partner teams, and make tradeoffs across customer experience, delivery speed, security, and reliability. You’ll personally tackle the hardest design and implementation problems while helping other engineers contribute effectively. Your impact will come from shipping valuable products and making the next release better: fewer recurring problems, clearer interfaces, stronger testing, and practices the team can use independently. You Will Build and evolve the iOS product Build products in iOS related to bitcoin, stablecoin and non custodial wallets. Work across interfaces in Cash App, Square and Bitkey. Own complex features end to end, including client architecture, service integration, testing, rollout, and post-launch improvements. Work with product and design to shape customer journeys, prototype new interactions, and turn open questions into delivery plans. Build prototypes, reference implementations, and critical paths that prove a direction before broader adoptio