Technical Writer Sr Jobs

Yext (NYSE: YEXT) is the enterprise agentic marketing platform. Built on the world's most comprehensive structured data platform for local businesses, Yext gives brands and their partners the visibility intelligence to win every moment of discovery – across AI and traditional search. Yext's API-first architecture connects structured data to APIs, MCP servers, and generative interfaces, so partners and developers can build purpose-built experiences on the same infrastructure powering Yext's own products. Thousands of brands and digital marketing partners in financial services, healthcare, retail, hospitality, and food rely on Yext to manage, measure, and optimize visibility at scale. For more information, visit yext.com . At Yext, Product Engineering builds and evolves the technology behind our products and services. We’re looking for engineering managers who want to lead strong teams, solve meaningful technical problems, and help shape what we build next. We work in an agile environment with two-week sprints and regular demos that keep teams aligned and give engineers clear visibility into the impact of their work. As an engineering manager, you’ll partner closely with Product and Engineering leaders to set direction, turn broader priorities into actionable plans, and create an environment where engineers can do their best work and continue to grow. We are looking for an engineering manager to join the Knowledge Graph team, which builds and maintains the systems that turn customer information into a connected, usable source of truth. The team develops the core infrastructure, APIs, and workflows that help brands model, manage, and connect their knowledge across products and experiences. The work involves challenging engineering problems, including representing complex real-world entities, processing large volumes of changing data, building reliable distributed systems, and creating interfaces that allow other teams to build confidently on top of the graph. Thi

Who is Tenable? Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey! What makes Tenable such a great place to work? Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together! Your Role: Tenable is a leading cybersecurity software company committed to protecting businesses from evolving digital threats. We empower organizations to operate securely in an increasingly complex digital landscape. We're seeking a dynamic and assertive Commercial Territory Manager to drive our aggressive growth strategy and expand our market presence. Your Opportunity: Strategic Territory Planning: Develop and execute comprehensive sales strategies to penetrate and expand the customer base within the assigned geographical territory. Analyze market data to identify high-potential prospects and tailor approaches accordingly. Proactive Prospecting: Identify and pursue new business opportunities through targeted research and outbound cold calling. Build rapport with potential clients by understanding their unique cybersecurity challenges and positioning our solutions effectively Technical Expertise: Provide in-depth technical information and explanations to prospective clients, ensuring a clear understanding of our product offerings. Deliver engaging Webex presentations and product demonstratio

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. The Senior People Technology Solutions Lead is a senior individual contributor responsible for advancing the technology capabilities that support SIE's global People organization. Grounded in People Technology and enterprise HR systems, this role combines a strong understanding of HR processes, platforms, data, integrations, and employee experiences with expertise in emerging technologies such as generative AI, AI agents, agentic orchestration, APIs, Model Context Protocol (MCP), automation, and AI-assisted development. Reporting to the Senior Director of People Technology Services, this role serves as a technical practice lead for innovation within PTS. The Principal Platform Engineer works across HRIS, integrations, reporting and analytics, service delivery, and other People Technology areas to identify opportunities, establish technical direction, develop use cases, and turn emerging capabilities into practical solutions. Success requires strong partnership across organizational boundaries. The role works closely with People & Places as PTS's key business stakeholder, understanding priorities and identifying opportunities where technology can improve employee experience, service delivery, efficiency, and insight. At the same time,

About the Team The DoorDash Air team is bringing drone delivery to reality. To make this happen, we’re building a strong electrical team to design high reliability, high power density converters, and fault-tolerant controls electronics. Come join us to build a new class of aircrafts and deploy at scale. DoorDash Labs, established in 2018, serves as the innovation hub for DoorDash, focusing on developing automation and robotics solutions to enhance last-mile logistics. The team's mission is to create technologies that support and augment human networks, aiming to improve efficiency for Dashers, merchants, and consumers alike. We’re ruthlessly focused on business impact. We are a highly senior team composed of former pioneers from a variety of different robotics industries. As of 2025, DoorDash has completed 10B lifetime deliveries. We’re focused on how to do the next 10B even better. About the Role As the Product Manager Airspace & Autonomy for DoorDash Air’s Airspace and Autonomy capabilities, you will own the end-to-end product strategy for the software, services, autonomy, perception, human interfaces and related capabilities required to deploy autonomous drone delivery at scale. You will connect DoorDash’s order and logistics platform with the aircraft, autonomy stack, mission-planning services, UTM capabilities, fleet-management tools, and operator workflows that execute each delivery. You will define how an order moves from merchant readiness through dispatch, airspace validation, autonomous flight, delivery, and completion within the broader DoorDash marketplace, ensuring that new features align to DoorDash Air’s roadmap across teams while balancing execution timelines against technical debt. You will lead product direction across autonomy, aviation software, services, hardware, systems engineering, flight operations, UTM, safety, regulatory, data, and DoorDash platform teams. You will work closely with the Head of UTM and senior En

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Card team is responsible for the Card products at Affirm. Our central focus is developing high quality, seamless, scalable and flexible platforms that enable users to get transparent, honest financing for their purchases anywhere with Affirm’s card products. As a Software Engineer on the Card Checkout team, you will play a critical role in the development and implementation of complex software systems that allow for a seamless checkout experience for our users. We're looking for a highly motivated Software Engineer to join the Card engineering team within the Direct to Consumer organization. Our team focuses on the in-app experience of Affirm Card products. We are a full-stack team of backend and mobile engineers partnering closely with product, design, and analytics to build scalable systems and experiences that power our Card products. What You'll Do With the support of your team’s tech lead and manager, you will break down larger projects into individual tasks, deliver them in multiple phases, and collaborate with others to ensure timely delivery of your work. You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts. You will contribute to a sense of community on your team by engaging in growth and development activities such as participation in the interview process. On-Call Rotation - There would be an on-call rotation for this role as a requirement.

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Card team is responsible for the Card products at Affirm. Our central focus is developing high quality, seamless, scalable and flexible platforms that enable users to get transparent, honest financing for their purchases anywhere with Affirm’s card products. As a Software Engineer on the Card Checkout team, you will play a critical role in the development and implementation of complex software systems that allow for a seamless checkout experience for our users. We're looking for a highly motivated Software Engineer to join the Card engineering team within the Direct to Consumer organization. Our team focuses on the in-app experience of Affirm Card products. We are a full-stack team of backend and mobile engineers partnering closely with product, design, and analytics to build scalable systems and experiences that power our Card products. What You'll Do With the support of your team’s tech lead and manager, you will break down larger projects into individual tasks, deliver them in multiple phases, and collaborate with others to ensure timely delivery of your work. You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts. You will contribute to a sense of community on your team by engaging in growth and development activities such as participation in the interview process. What We Look For You have a total of 2+ years of experience as a software engineer. Y

At Spotify, our Subscriptions organisation helps listeners discover the value of Spotify, find the right subscription, and keep enjoying the content they love. From acquisition and activation to retention, commerce, and customer service, we build experiences that connect listeners with Spotify and support lasting relationships. We're looking for an Engineering Manager II to lead a team of data and backend engineers within our Subscriptions Mission. Your team will build data products, pipelines, and services that help teams understand listener needs and deliver more relevant experiences. You'll work closely with product managers, data scientists, business partners, and engineers to turn complex challenges into reliable solutions. You'll also create an environment where engineers can grow, collaborate, and make a meaningful impact. What You'll Do Lead, support, and develop a team of data and backend engineers, creating an inclusive environment where everyone can contribute and grow. Work with product managers, business partners, and engineering teams to set priorities and build data products that improve the subscription experience. Guide the development of reliable, scalable data pipelines and backend services that support targeting, messaging, personalisation, and machine learning. Help your team make informed technical decisions, balancing data quality, reliability, business needs, and long-term maintainability. Support engineers through regular feedback, coaching, career development, and opportunities to share knowledge. Collaborate across teams to manage dependencies, solve challenges, and build shared data solutions. Improve engineering practices, including service reliability, sustainable on-call processes, and responsible data management. Explore opportunities to use AI and

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As an Operations Analyst supporting our US Government teams, you keep the mission moving by tracking and stabilizing projects, removing roadblocks, owning operational outcomes, and staying two steps ahead so the team can focus on what they do best. This role demands a varying range of responsibilities; you could be managing a classified facility and vendors one hour and scoping process improvement initiatives the next. You're a first-responder by instinct, a systems thinker by habit, someone who finds order in ambiguity, sees friction as a problem worth solving and shows up everyday with a Get Things Done mentality. Communication and attention to detail are core to how you operate, not afterthoughts. You'll be part of a high-accountability, high-expectation team that is just as invested in each other's success as they are in Palantir's mission. Feedback isn't just welcomed here, it's how we get better. Core Responsibilities Serve as the first-responder for technical and non-technical issues, troubleshooting and resolving challenges with a solutions-first mindset. Own and manage all aspects of facility operations, from desk configurations and IT setups to HVAC and COMSEC, coordinating across internal teams and external vendors to keep the environment running at a unified high standard. Support the team and project delivery by identifying and reducing bottlenecks, blockers, or friction. Craft and implement processes or tools to reduce friction and optimally utilize resources. Partner with Palantir stakeholders to spot gaps in process, scope projects / initiatives, and deliver results on-time, on-budget, and at a high-q

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Role Overview The Staff Tech Warehouse team is responsible for maintaining the IT working environment and delivering a world-class experience across our fulfilment and manufacturing centres worldwide. You will be the face of IT, providing excellent customer service and ensuring that every employee can perform their role as efficiently as possible. We are currently looking to hire an IT Support Engineer in Magnice, Poland. Requirements Provide strong customer service to internal IT teams, business partners, and employees, working closely with the Server and Networking teams. Keep asset and change management systems up to date at all times. Maintain and manage Android Mobile Device Management (MDM) solutions. Enrol and manage Windows and macOS devices through Microsoft Intune. Play a key role in developing corporate standards for desktop computer software and hardware, conducting reviews to ensure compliance. Successfully deploy and upgrade hardware across warehouse sites. Maintain the estate of printing devices, including thermal and laser printers. Perform computer management and system administration activities. Support the upkeep of pack stations to ensure smooth operations. Proactively manage open incidents, working with technical support teams to achieve the fastest resolution in line with incident SLAs. Support Microsoft Office products, Windows 11, macOS, desktops, laptops, multifunction printers, and basic LAN/WAN connectivity. Communicate daily service status across the business line. Manage a

VTS is seeking a Director, Solutions Consultant, to assist and translate new business opportunities into a successful deployment plan across VTS — the platform that extends VTS into asset management and leasing. This role sits at the intersection of sales, solution design, and implementation readiness. Once an opportunity is qualified, the Solutions Consultant becomes the solutions expert alongside the Account Executive — translating a customer’s needs into a tailored solution and, once the deal is won, into a complete solution design and implementation plan that hands off cleanly to the Implementation team. You will work predominantly through our major channel partners to start, expanding to the direct channel and other commercial clients over time, and partner closely with our sales, product, and account management teams. Unlike a traditional pre-sales engineer focused only on the demonstration, or an implementation manager focused only on delivery, this position helps manage the full arc of solution implementation preparedness — from qualified opportunity, through solution design, to a clean handoff to implementation, with continued check-ins through launch. This is a highly visible, senior individual-contributor role based in our New York office. ** Please note that this opportunity is located in New York, NY, and requires this hire to work from our office 4 days a week. ** What You'll Do Partner with the Account Executive as the solutions expert for complex and strategic deals, acting as the subject matter expert and partnering with customers to drive maximum value from our products Develop expert-level command of the feature set and tailor product messaging and demonstrations to each customer’s workflows and goals Solution discovery: take ambiguous, complex requirements, define them with customers and stakeholders, and shape them into a clear, cohesive solution Support our Account Executives with business and technical requirements, solution

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The SMB Commercial team is a highly consultative sales team responsible for growing Stripe’s relationships with high-profile, high-growth SMB customers and businesses across the broader Commercial segment. We work with ambitious and fast-growing companies, helping them use Stripe’s payments and financial infrastructure to unlock new revenue streams, scale their operations, and pursue new growth opportunities. What you’ll do As an Account Executive, you’ll manage a portfolio spanning high-profile SMB customers and the broader Commercial segment. You’ll own the full sales cycle—from prospecting and closing new business to managing existing relationships and identifying opportunities to expand Stripe’s footprint. You’ll execute account and sales strategies, engage internal and external stakeholders, align technical and business requirements with product teams, demonstrate value in competitive situations, lead commercial negotiations, and close deals. Responsibilities Work with existing SMB and Commercial Stripe customers to develop and execute long-term strategies that expand Stripe’s revenue and impact. Own the full sales cycle, from business-case development, deal structuring, and negotiation through to close and activation. Own a named account list and develop account plans to win and expand business with high-growth technology companies. Develop targeted outbound strategies to create and nurture new opportunities across your portfolio. Driv

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Customer Support Associate I to join our team. This is a Hybrid role, reporting to the Senior Manager, Customer Services in the Customer Success Organization department. As a vital member of the support organization, you will drive the seamless activation of products and services, ensuring technical accuracy through detailed URL analysis. You will serve as a critical point of contact for our customers, navigating technical migrations and service deliveries with precision and empathy to ensure an elite user experience. What you’ll do (Role Expectations) Execute essential tasks related to the activation of products, features, and services for a global customer base Review and analyze URLs to determine their purpose or content and assign them to the appropriate category Manage inbound customer inquiries with a high degree of professionalism, ensuring efficient routing to specialized internal te

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE Everpure is scaling its Cloud Native / Portworx (PX) service business across EMEA, and we are looking for an experienced Cloud Native Customer Engineer to support delivery and ongoing operations for our growing base of Portworx customers in the METCA region and across EMEA. Based in the Dubai, you will be the primary hands-on technical resource embedded with customers and delivery teams for Portworx Enterprise, PX-Backup, PX-DR, and modern virtualization (KubeVirt) engagements — supporting everything from design workshops and deployment through day-2 operations and break/fix support. You will work closely with Delivery Architects, Solution Architects, Project Managers, and Everpure's Certified Delivery Partner (CDP) ecosystem to ensure customers get maximum value from their Portworx investment. This is a proactive, customer-facing, problem-solving role for someone who is comfortable working directly in customer production Kubernetes environments, mastering containerisation and DevOps practices, and troubleshooting complex, mission-critical infrastructure under pressure. WHY THIS ROLE Cloud Native / Portworx is one of Everpure's fastest-growing service lines in EMEA, underpinning our broader Enterprise Data Cloud and Cloud & App Modernization strategy. This role offers the opportunity to work hands-on with cutting-edge Kubernetes and cloud-native storage technology for enterprise customers across EMEA, a

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About this Job You will be expected to show a high level of technical knowledge and professionalism at all times when responding to queries from international legal authorities, law firms and relevant third parties within a stipulated time-frame. What You’ll Be Doing Attending to inquiries from legal authorities and legal representatives from all around the world while maintaining delivery of a high quality service level. Liaising with internal stakeholders such as compliance, risk and customer service teams ensuring all queries are dealt with in a professional manner and escalating where appropriate. Maintaining a working knowledge of company products to effectively communicate with external stakeholders. Creating and maintaining strong relationships with company partners and external stakeholders. Escalate any queries or unresolved issues to Supervisors and as advised by the operations management, which cannot be completed within the agreed procedures. Support the enhancement of our Legal Response function. Manage or participate in specific projects which may arise from time to time. What We Look For In You A d

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London or Remote (UK) | 💰 £85,000 - £105,000 + Incentive Awards tied to your performance + Benefits ⭐Our Model Oversight team The second line of defence Model Oversight team (that’s us!) provides support to our colleagues in Borrowing, Fincrime & Fraud, Finance and Operations to help Monzo grow safely. We’re looking for a Model Validation Senior Manager - Gen AI to lead the teams’ oversight of Generative AI models/use cases (primarily built across Monzo’s Operations squads) to provide assurance that the models/use cases we use are not only good for Monzo but what's best for our customers. 🔑You’ll play a key role by... Driving the embedding of the Model Risk Framework for Generative AI use cases across Monzo Lead the collaboration with the first line of defence teams to strengthen policies, standards and procedures for Generative AI model, use case, system design and build, implementation, governance, monitoring and use. Helping to embed best practice of Generative AI across the business. Own the setting and maintenance of Generative AI validation methods, evidence expectations and reusable technical