Track Engineer Jobs

Customer Success Manager - Growth and Retention The Customer Success Manager - Growth and Retention is responsible for reducing churn, improving customer health, and protecting recurring revenue through early risk detection, cross‑functional mitigation, and scalable retention programs. The role partners closely with Renewals, Customer Success, Customer Engagement, Competitive Intelligence, and Pricing & Packaging to orchestrate coordinated customer‑save strategies. This role also provides renewal objection handling expertise , enabling teams to navigate downsells, downgrades, competitive threats, pricing pushback, TCO/ROI concerns, and budget constraints. The ideal candidate excels at influencing cross‑functional teams, handling commercial risk, and translating customer insights into save actions. Key Responsibilities 1. Churn Risk Identification & Health Intelligence Maintain a standardized customer risk scoring framework leveraging health signals, product usage, support patterns, sentiment, and competitive exposure. Identify early risk indicators (e.g., discount cliffs, adoption gaps, under-deployed licenses, sponsor turnover). Partner with Renewal Ops, Data team to automate risk workflows in Salesforce Collaborate with Competitive Intelligence to map competitive displacement trends and update counter strategies. 2. Cross‑Functional Risk Orchestration (Renewals, CS, CI, Pricing) Lead weekly renewal risk reviews/war rooms with Renewals, CSMs/CEMs, and Sales to align on mitigation actions. Build account-level mitigation plans that include adoption interventions, executive alignment, value reinforcement, and commercial flexibility. Partner with Pricing & Packaging and Deal Desk to design controlled commercial offers (e.g., term/ramp, New Product Introductions, New SKU Impact, Product Bundling etc). Escalate systemic product, billing, or support issues and track resolution. 3. Renewal Objection Handling Serve as the subject‑matter expert for Re

SLSQ427R432 Do you want to help solve the world's toughest problems with big data and AI? That is what we do every day at Databricks. We are looking for a creative, execution-oriented Enterprise Account Executive to join our UKI team and maximize the phenomenal market opportunity within the Utilities sector. Your mission will be to grow a select group of our most strategic enterprise accounts. Experience selling into the Utilities industry and managing large, complex, multi-national accounts is essential. Reporting to the Director of Telco and Utilities (UKI), you will bring an informed, compelling point of view on Data, Analytics, and AI to guide your strategy and deliver exceptional customer value alongside our internal teams and partner ecosystem. The Impact You Will Have Drive Revenue & Growth: Co-develop a strategic business plan with your team and partners to exceed quarterly and annual usage and booking goals across a focused set of enterprise accounts. Identify High-Value Use Cases: Lead customers, partners, and internal teams to uncover impactful Data and AI use cases while proving out their value on the Databricks Data Intelligence Platform. Execute Transformation Strategies: Implement customer data and AI transformation goals through strategic partnerships, well-scoped professional services, training, and targeted C-level engagement. Build Technical Trust: Master technical product details and roadmap developments to cultivate credibility with both line-of-business executives and technical champions. What We Look For Utilities & Enterprise Expertise: Proven experience driving complex sales campaigns and building deep relationships within major Utilities accounts and global enterprises. Domain Knowledge: Extensive background selling within the Data, Cloud, or SaaS industries. Track Record of Success: Consistent history of exceeding sales quotas at high-growth Enterprise software companies using value-based selling methodologies. Consumption Models:

MKTQ427R44 We are looking for a creative, passionate and well-rounded individual to join our marketing team to help us lead industry marketing for strategic areas like manufacturing, supply chain, and operations. Our mission is to bridge the gap between technology and business needs with messaging for industries, departments, and solutions. This is a highly collaborative strategic role that works closely with many other functions to go deeper in some of our most strategic areas. As a Sr. Industry Marketing Manager at Databricks, you will lead industry messaging and content and guide GTM programs within the industry and department marketing team. You will work with sales, other marketers and our customers to build awareness, demand generation and sales enablement programs that help achieve pipeline goals. You will also create thought leadership content through editorials, blogs, white papers, industry and partner events. This role reports to the Sr. Group Manager, Industry & Solutions Marketing. Ideal candidates will have a proven record of impact in areas like supply chain, manufacturing, and operations with strong data & AI understanding, and expertise in use cases and solutions. You’ll have a broad understanding of the industry and have a strong point of view from working with customers and partners on what comes next. You’ll understand the important role AI and GEO play in marketing and have a track record of scaling yourself and others through technology. Finally, you’ll have experience building strategies to engage personas across manufacturing and supply chain, from practitioners to decision-makers. The impact you will have Establish a differentiated messaging and positioning framework for manufacturing, supply chain, and operations, with cross-functional adoption across priority campaigns, launches, sales engagements, and customer-facing content. Deliver integrated go-to-market programs for priority industry personas that meet agreed engag

We’re looking for an Account Executive, Mid-Market to help us develop and close new business with mid-market Hootsuite customers within our landmark industries. You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers. You will work with our inbound lead generation teams, helping our prospective customers choose Hootsuite as their Social Media Management partner. This is a hybrid position open to candidates based near Hootsuite's London office. In this role, you will report to the Manager, Mid-Market Sales. WHAT YOU’LL DO: Successfully acquire new mid-market customers within our landmark industries by responding and actioning internal leads in order to achieve individual quota targets. Navigate sales cycles from value creation to negotiation and closing, and present the value of our solutions to prospective customers. Forecast and close new business revenue every month. Proactively seek out insightful market and industry information in order to effectively develop rapport with mid-market customers. Recommend relevant solutions by offering a unique product mix from the range of Hootsuite products to solve clients business challenges. Recommend appropriate third party partner solutions to meet customer needs and build a differentiated pitch for our customers. Deliver product presentations and demos to potential customers, showcasing a range of solutions that provide maximum benefit to the customer. Complete RFI/ RFP and other supplier technical requirement documents. Partner with our pre & post sales teams to navigate roadblocks and objections, ensuring customer success and long term value for the customer. Manage, track and report sales activities and results through Salesforce, Sales Navigator and 6Sense Facilitate a warm handoff to the implementation and customer teams following the close of the initial customer sale to ensure a smooth customer transition and onboarding. Engag

About Paytm Paytm, a pioneer of digital payments in India, enables 450 Mn+ consumers & 49 Mn+ merchants to make and accept digital payments, alongside Financial & Commerce services. This scale is built on proprietary, full-stack technology that drives continuous innovation in India's digital economy. Paytm's model has proven successful at acquiring customers and merchants on payments, then cross-selling them financial services. Paytm plans to build on this success to expand internationally, leveraging its proprietary merchant acquiring stack, payment acceptance device, and SME Credit platform. About the Team The international team evaluates, plans, and executes market entry strategy in key international markets, with direct ownership of local execution and operations. Key activities include market research, forming and managing strategic partnerships, liaising with regulators and government authorities, working with consultants and experts, and driving AOP delivery - including launch readiness, operational roll-out, and day-to-day performance management of the local business. About the Role Paytm is looking for an experienced Senior Manager to own and drive its international expansion - from market entry strategy through to on-ground execution. Key Requirements 1. Market Research: Assess market and industry landscape — competitive positioning, pricing, commercial structures, distribution, and operating models — via primary and secondary research, translating findings into actionable market-entry and operating plans. 2. Partner Relationships: Identify and engage potential partners, shape collaboration models, lead negotiations, and close agreements within targeted timelines. 3. Business Plan: Co-develop financial/commercial models and strategic business plans with partners, and own delivery against plan once operations go live. 4. Project Management: Track international projects and AOP delivery, oversee the partner business, take corrective action as neede

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Do you love helping creative teams turn big, messy ideas into clear plans? Do you like asking smart questions, surfacing risks, and keeping complex work moving? We’re looking for a Creative Manager, D&D Universes Beyond who loves tabletop games and helping teams do their best work. This role is ideal for an organized, production-savvy people manager who can create clarity in ambiguity, and keep product work focused, healthy, and on track. This is a hybrid role requiring three days a week in our Renton, WA office. WHAT YOU'LL DO Lead and manage creative teams, supporting performance, career growth, workload health, and team culture. Own task tracking for assigned products, balancing capacity, freelancers, budgets, timelines, playtesting needs, and shifting priorities. Partner with cross-functional teams within the studio to turn product goals into clear vision, deliverables, and decisions. Keep teams aligned by running stand-ups, tracking risks, documenting decisions, supporting feedback loops, and clarifying next steps. Build practical processes, onboarding, documentation, review structures, vendor pipelines, and scalable workflows for emerging product models. WHAT YOU'LL BRING 5+ years demonstrated ability in creative production, tabletop publishing, games, entertainment, project leadership, or a related creative field. 2+ years of experience managing creative professionals or project-based teams, including coaching, workload planning, career development, and team culture. Experience leading complex, cross-functional cr

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Do you love finding the heart of a story world and imagining how players might step inside it? Do you enjoy turning early possibilities into mood boards, creative north stars, kickoff guides, and clear direction for teams? We’re looking for a Creative Lead, D&D Universes Beyond who loves pop culture, immersive storytelling, tabletop games, and the earliest stages of bringing new ideas to life. The right person will bring strong story instincts, excellent taste, collaborative judgment, and a deep respect for Dungeons & Dragons as a play experience — partnering closely with product strategy, Franchise creative partners, narrative freelancers, and subject matter experts to shape story, tone, and worldbuilding foundations. This is a hybrid role requiring three days a week in our Renton, WA office. What You'll Do: Partner with product strategy on early concept exploration, creative opportunities, and topline ideas for new Dungeons & Dragons collaboration experiences. Develop mockups, pitches, tone references, and narrative north stars that align teams around a shared vision. Turn high-level ideas into actionable direction through kickoff materials, guardrails, worldbuilding documentation, and brand guidelines. Source and manage freelance writers, lore/IP experts, and other external creative talent. What You'll Bring: Experience in creative development, narrative design, worldbuilding, publishing, games, or entertainment/franchise storytelling. A track record of turning early concepts into pitches, franchise bibles, or

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Organization overview: Develops and completes security controls, defenses and countermeasures to intercept and prevent internal or external attacks or attempts to infiltrate company email, data, e-commerce and web-based systems. Maintains hardware, software and network firewalls and encryption protocols. Administers security policies to control physical and virtual access to systems. Responsibilities: Conduct proactive and reactive open-source intelligence (OSINT) research to identify publicly exposed personal information about designated Micron employees and executives that is publicly exposed online. Assess the severity of identified exposures and prioritize remediation efforts based on risk, threat likelihood, and business impact. Submit, track, and manage removal, de-indexing, and suppression requests across search engines, data broker sites, people-search platforms, and social media channels. Monitor for the reappearance of previously removed information and perform ongoing digital footprint reviews for high-risk individuals. Partner with Legal, Human Resources, Executive Protection, and Security teams to investigate and raise credible threats, harassment campaigns, and doxxing incidents. Maintain accurate and detailed case documentation, investigation records, and reporting in accordance with privacy laws, company policies, and legal requirements. Develop and enhance r

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role: This Senior Dialer Analyst role reports to the Senior Director, Collections and Recovery Business Planning, Project Management & Analytics (BP&A). The Senior Dialer Analyst is a key member of our team here at SoFi, responsible for supporting all of our outbound/inbound dialer operations for Personals Loans, Credit Cards, and Loan Origination Outreach . Overall, work will also include driving Dialer improvement efforts in efficiency, effectiveness, and productivity, including implementing initiatives across 1LOD Business Controls. What you'll do: Operational Management Help the team manage daily dialer operations, ensuring campaigns start on time, run efficiently, and meet intensity targets. Identify and resolve technical issues, collaborating with IT and Telephony teams to implement upgrades and patches. Monitor agent status in real-time to maximize productivity and reduce idle time. Analytics & Reporting Create and maintain dashboards to track MTD metrics and validate the effectiveness of calling strategies. Analyze dialer metrics to provide recommendations for improving efficiency and effectiveness. Risk & Compliance Ensure all dialing activities comply with FDCPA, Reg F, TCPA, and state laws. Partner with Risk stakeholders to establish control inventories, descriptio

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. You will be part of a team that is transforming the way restaurants operate. Using a consultative approach, you will prospect, build relationships, and sign up new restaurateurs in your territory. By understanding their unique needs, you will develop a customised solution that helps their business thrive. We need your passion and sales expertise to help us build the Toast across Sydney. This is a field sales opportunity. Candidates must live locally to Sydney, Australia or be willing to relocate. About this roll *: (Responsibilities) Generate list of prospective restaurants and manage the entire sales cycle from prospecting, initial call to close (experience with self-sourcing clients is a huge plus) Conduct demos and develop a solution that best meets the prospect’s needs Partner with teams across the business to ensure that expectations set during the sales process are met in delivery Leverage Salesforce (our CRM) to manage all sales activities Understand the competitive landscape and determine how to best position Toast in the market Do you have the right ingredients* ? (Requirements) 1+ years experience in a sourcing or closing sales role, restaurant operations, or a relatable field and industry Founder mentality to work on 0-1 deals, and ability (and enjoyment) to navigate ambiguity, balance competing priorities, and thrive in a fast-paced and new environment Since this is a field position, you must have reliable transportation (we will reimburse for mileage) Strong communication, organisational and presentation skills with the ability to sell and negotiate at all decision-making levels Proven track record of success in meeting and exceeding goals Ability to work in a fast-paced, entrepreneurial and team environment Self-motivated, creative, and flexible General technical proficiency with sof

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. You will be part of a team that is transforming the way restaurants operate. Using a consultative approach, you will prospect, build relationships, and sign up new restaurateurs in your territory. By understanding their unique needs, you will develop a customised solution that helps their business thrive. We need your passion and sales expertise to help us build the Toast across Birmingham. This is a field sales opportunity with 80% of your time spent in the field and 20% working from home. About this roll *: (Responsibilities) Generate a list of prospective restaurants and manage the entire sales cycle from initial call to close (experience with self-sourcing clients is a huge plus). Conduct demos and develop a solution that best meets the prospect’s needs. Partner with teams across the business to ensure that expectations set during the sales process are met in delivery. Leverage Salesforce (our CRM) to manage all sales activities. Understand the competitive landscape and determine how to best position Toast in the market. Do you have the right ingredients* ? (Requirements) 1+ years of experience in a sourcing or closing sales role, restaurant operations, or a related field and industry. Since this is a field position, you must have reliable transportation (will reimburse for mileage). Strong communication, organizational and presentation skills with the ability to sell and negotiate at all decision-making levels. Proven track record of success in meeting and exceeding goals. Ability to work in a fast-paced, entrepreneurial and team environment. Self-motivated, creative, and flexible. General technical proficiency with software. Experience with Salesforce CRM is nice to have. AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new A

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. The Enterprise Account Executive will drive C1’s growth by identifying, structuring, and closing strategic deals with large enterprise organizations. This role will expand CLEAR’s networked identity platform across industries by building high-impact relationships and delivering scalable, revenue-generating deals. What you'll do: Drive enterprise growth by sourcing, developing, and closing strategic partnerships across key industries Own the full deal lifecycle from prospecting through negotiation, contracting, and launch Build and manage a robust enterprise pipeline, leveraging outbound efforts, industry relationships, and market insights Partner cross-functionally with Product, Legal, Security, and Partner Success to align solutions with partner needs and CLEAR capabilities Represent CLEAR externally through executive meetings, industry events, and thought leadership to strengthen market presence How you'll measure success: Total contract value (TCV), annual contract value (ACV), and revenue generated from enterprise partnerships Pipeline growth, conversion rates, and deal velocity across enterprise opportunities Number of new enterprise logos and expansion within existing partners Successful launch and activation of enterprise partnerships What you're great at: 8+ years of experience in enterprise business development, partnerships, or B2B sales within SaaS, identity, fintech, or enterprise technology Proven track record of sourcing, negotiating, and closing complex, high-value enterprise deals Strong executive presence

At Dscout, we’re building the most flexible and powerful UX research platform on the market—trusted by the world’s top brands in finance (JP Morgan Chase, Intuit, Charles Schwab, PayPal), healthcare (Aya, Headspace), consumer goods (Keen, Verizon, Target, Northface), and tech (Google, Amazon, Facebook, Meta, Spotify, AirBnB). Our tools help teams deeply understand the humans behind their products, so they can build better ones. We are expanding our smart and driven team and would love for you to join us. We are looking for a highly organized, customer-centric people manager to lead a team in the Manager, Research Advisor role on the Customer Success team at Dscout. In addition to supporting customers directly on projects, you will manage Research Advisors, ensuring consistent, high team utilization rates and delivery of the incredible service and support that we’re known for, all the while helping them to grow and develop in their own careers. You will work to identify efficiencies and new opportunities for the team to add new services and support to our customers. You will also collaborate with Lead Research Advisors and Directors to help shape future iterations of our service and delivery operations. This isn’t just about keeping projects on track (though you’ll do plenty of that). In addition to your work with customers, you will serve as a leader within Dscout. You will get experience leading a team and managing people, owning metrics and reporting, and growing your own skillset and experience. If this sounds like you, apply today! What you will do: As a Manager, Research Advisor you will… Act as a true Dscout expert to assist in running clients’ research projects on Dscout including planning, designing, recruiting, fielding, analysis, and client engagement. Manage and mentor: Support Research Advisors on project delivery, retention goals, and growth, including guidance on project approach and strategy, QA/QC on project work

1KOMMA5° At 1KOMMA5° , we pursue a clear vision: Living on wind and sunlight forever for free . To make this a reality, we are building the energy system of the future with Heartbeat AI. Want to be part of it? We bring together regional craftsmanship and scalable software: We don't think of solar, batteries, heat pumps, and e-mobility as isolated components, but control them as an intelligent, integrated overall system in our virtual power plant. Directly connected to the electricity market – in real time, fully automated. This way, energy is used when it is available from renewables and particularly cost-effective. By 2030, our goal is to transition 1.5 million households to renewable energies. Over 3,000 people are working towards this every day, at more than 80 locations worldwide, from Finland to Australia. Want to take responsibility and build solutions that truly matter? Apply now and help us shape the energy world of tomorrow. Learn more about our Product & Tech team! Deine Position As part of a cross-functional team in the Heartbeat Tech domain, you will focus on coordinating our heat pump integration and optimization roadmap end to end to build the best heat pump experience in the market. You will focus on coordinating our Integrations Team, managing our partner network, drafting requirements for their software and hardware solutions, and engaging in root cause analyses to provide a high platform stability. You will ensure the best is yet to come when it comes to heat pumps Key responsibilities include but are not limited to: Coordination: Have an overarching view of all heat pump optimization topics and how they fit into the overall Heartbeat technology stack. Track and report all workstreams upwards and downwards and ensure alignment with workstreams from other teams. Project Management: Take an active role in supporting the software delivery process, focusing on rolling out heat pump optimization solutions and gathering requirements. Ensure smooth coordi

Join Delphi - Where Innovation meets transformation At Delphi, we believe in creating an environment where our people thrive. Our hybrid work model empowers you to choose where you work—whether it's from the office, your home, or a mix of both—so you can prioritize what matters most. We are committed to supporting your personal goals, family, and overall well-being while driving transformative results for our clients. We welcome exceptional talent from anywhere across the globe. Interviews and onboarding are conducted virtually, reflecting our digital-first mindset. Rooted in the region, we specialize in delivering tailored, impactful solutions in Data, Advanced Analytics and AI, Infrastructure, Cloud Security, and Application Modernization. Whether it’s enabling predictive analytics , transforming operations with automation, or driving customer engagement with intelligent platforms, we are the trusted partner for organizations ready to embrace a smarter, more efficient future. About the Role We are seeking an experienced and highly motivated Lead Consultant – Azure Infrastructure to lead cloud transformation initiatives, architect enterprise-scale Azure solutions, and provide technical leadership across migration, modernization, security, networking, and disaster recovery projects. The ideal candidate will possess deep Azure infrastructure expertise, strong consulting and stakeholder management skills, and a proven track record of delivering complex cloud engagements. This role requires a blend of technical leadership, architectural governance, customer engagement, and hands-on implementation expertise to drive successful cloud adoption and operational excellence. Key Responsibilities Azure Migration & Modernization • Lead large-scale Azure infrastructure migration programs, including lift-and-shift, re platforming, and cloud transformation initiatives. • Design and implement Azure IaaS solutions covering virtual machines, stor