Trade Support Senior Jobs

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. About the Role Flexport is seeking a Senior AR Manager to lead the APAC accounts receivable function as part of our 2026 initiative to modernize and scale the global AR organization. This role owns cash collection performance, past-due backlog reduction, and credit block (CB) mitigation across the region, while driving automation and AI-enabled process improvements that align with Flexport's global standards. The ideal candidate is metrics-driven, comfortable managing high-volume, multi-entity, multi-currency operations, and skilled at building strong cross-functional and client relationships. Key Responsibilities Own the end-to-end AR performance for APAC, including DSO, collections effectiveness, and past-due/aging targets, reporting results against KPIs on a weekly and monthly cadence to global finance leadership. Drive down past-due backlog through structured collection strategies, escalation protocols, and proactive cash application, with a focus on converting outstanding AR into cash faster. Lead automation and AI tech initiatives across the AR workflow (dunning, cash application, reconciliation, reporting) to reduce manual touchpoints and improve throu

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: We are seeking a seasoned and proactive Senior Account Manager, Fulfillment to join Flexport’s dynamic team. This senior role is pivotal to our mission of ensuring merchant success and driving sustainable growth in our fulfillment services. As a Fulfillment Account Manager, you will act as a trusted liaison between our merchants and all internal Flexport teams, ensuring seamless communication, strategic alignment, and operational excellence. Your primary responsibility is to support merchant retention and satisfaction, working collaboratively across departments to build and implement strategies that drive value for our clients and strengthen long-term relationships. This position requires both high-level strategic insight and hands-on execution skills, ideal for a professional eager to make a meaningful impact on client success. You will: Strategic Leadership and Team Collaboration: Contribute to the strategic direction of the account management function, helping align team resources and capabilities with Flexport's broader business objectives Mentor junior team members, sharing best practices and cultivating exceptional client relation

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity: Flexport IT is looking for a Senior IT Systems Engineer to support our SaaS based Collaboration and Endpoint Management platforms. In this role, you will be responsible for the configuration, integration, administration, and support of Google Workspace, Slack, Office365, Confluence, Jira, Okta, Jamf, and Intune. You will play a critical role in ensuring these platforms are secure, scalable, and optimized. The candidate will have broad knowledge across IT as a whole, in-depth hands on working knowledge, and a strong security mindset. Your expertise will be critical in automating workflows, protecting sensitive systems and data, mitigating security risks, and maintaining compliance. You will work closely with cross-functional teams, lead IT engineering projects, and provide day to day operations support. You Will Administer and provide escalation support for our SaaS platforms. Implement and maintain policies, software deployment, patching, and security compliance for our Mac and Windows endpoints, using Jamf and Intune. Own the lifecycle management across our core collaboration and endpoint management platforms. Develop autom

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity: Flexport IT is looking for a Senior IT Systems Engineer to support our SaaS based Collaboration and Endpoint Management platforms. In this role, you will be responsible for the configuration, integration, administration, and support of Google Workspace, Slack, Office365, Confluence, Jira, Okta, Jamf, and Intune. You will play a critical role in ensuring these platforms are secure, scalable, and optimized. The candidate will have broad knowledge across IT as a whole, in-depth hands on working knowledge, and a strong security mindset. Your expertise will be critical in automating workflows, protecting sensitive systems and data, mitigating security risks, and maintaining compliance. You will work closely with cross-functional teams, lead IT engineering projects, and provide day to day operations support. You Will Administer and provide escalation support for our SaaS platforms. Implement and maintain policies, software deployment, patching, and security compliance for our Mac and Windows endpoints, using Jamf and Intune. Own the lifecycle management across our core collaboration and endpoint management platforms. Develop autom

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Drive exceptional client growth and empower global trade as a Senior Sales Manager at Flexport. The opportunity: The Sales team at Flexport is at the forefront of redefining global trade, empowering our clients to navigate complex supply chains with ease. As a Senior Sales Manager, you will lead and mentor a high-performing team of Account Executives who are dedicated to maximizing growth within our existing client base. You'll partner closely with net new sales, operations, and product teams to develop and execute strategies that deepen client relationships and unlock significant value. This is an opportunity to directly impact Flexport's mission by fostering client success and expanding our footprint in critical markets, tackling challenges in a fast-paced, collaborative environment. You will: Lead, coach, and develop a team of high-performing Account Executives focused on growing existing client relationships. Develop and execute strategic account growth plans, identifying and capitalizing on opportunities to expand Flexport's services within key client portfolios. Partner cross-functionally with Account Management, Operations, and Product teams to ensure seamle

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make it easy and accessible for everyone. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, we’re experiencing record growth and are proud to have the support of the best investors in the game who believe in our mission, solutions, and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: The role of the Senior Operations Associate is a critical part of making Flexport’s mission to make global trade easy for everyone a reality. In this role, you will work with different internal and external team stakeholders, such as internal ocean gateway operations teams, account management and customs teams

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity We’re hiring a Senior Business Development Manager, Control Tower to drive pipeline, award conversion, and revenue growth for Flexport’s Control Tower business across our Central region. This role will sit in Chicago, with the flexibility to travel to customers across the territory when it matters (up to 25% travel). Flexport’s Control Tower gives customers one system to manage order management, booking management, buyer’s consolidation, and supply chain optimization. You’ll be the Control Tower subject matter expert (SME) embedded in the sales process – partnering with Account Executives and sales leadership to run customer conversations, shape the right solution, demo the technology, and price deals to win without giving away margin. This is a consultative, value-based sell with a longer cycle than a typical transactional deal. You’ll need to get genuinely fluent in a prospect’s current supply chain, systems, and headcount so you can build a credible business case for why Control Tower is worth the switch – and defend that case on price. You Will Be: Owning Central region growth – driving customer count, Control Tower volume, and profitability acr

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity This role reports to the Manager, Trucking & Warehouse (based in Ho Chi Minh City) and is a senior, high-autonomy position: you are expected to be the go-to person in Hanoi, capable of resolving day-to-day issues independently, and proactively improving how the team works Daily Operations & Execution Coordinate domestic trucking bookings: trucking only, or trucking attached to ocean and air shipments across Vietnam, including EXW pickups, port runs, and cross-dock moves. Fulfill ad-hoc trucking, CFS, and storage service requests from internal teams and clients. Track shipment and warehouse milestones, ensuring Flexport systems are updated accurately and KPIs are met. Act as the first point of contact for on-site issues in Hanoi, resolving delays, exceptions, and service issues directly with vendors and warehouse operators before escalating. Warehouse & CFS Operations Liaise with CFS/warehouse vendors to ensure service quality, safety compliance, and cost efficiency. Identify operational bottlenecks in warehouse workflows and recommend practical improvements. Vendor Management Maintain and grow relationships with domestic trucking,

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity This role reports to the Manager, Trucking & Warehouse (based in Ho Chi Minh City) and is a senior, high-autonomy position: you are expected to be the go-to person in Vietnam, capable of resolving day-to-day issues independently, and proactively improving how the team works Daily Operations & Execution Coordinate domestic trucking bookings: trucking only, or trucking attached to ocean and air shipments across Vietnam, including EXW pickups, port runs, and cross-dock moves. Fulfill ad-hoc trucking, CFS, and storage service requests from internal teams and clients. Track shipment and warehouse milestones, ensuring Flexport systems are updated accurately and KPIs are met. Act as the first point of contact for on-site issues in Hanoi, resolving delays, exceptions, and service issues directly with vendors and warehouse operators before escalating. Warehouse & CFS Operations Liaise with CFS/warehouse vendors to ensure service quality, safety compliance, and cost efficiency. Identify operational bottlenecks in warehouse workflows and recommend practical improvements. Vendor Management Maintain and grow relationships with domestic trucking

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity As a Senior Product Manager at Flexport, you'll set the strategic vision and shape products that transform global logistics at scale. You’ll collaborate seamlessly with engineering, design, operations, and business teams to develop and iterate on solutions that power seamless, efficient movement of goods worldwide. Your leadership will guide the team to deliver products that empower businesses—large and small—to meet customer demands and succeed in global markets. Omnichannel Fulfillment at Flexport Omnichannel fulfillment sits at the heart of Flexport’s mission to make global commerce so easy that there would be more of it. By integrating logistics across e-commerce, retail, and direct-to-consumer channels, we enable merchants to deliver faster, more efficiently, and at lower cost. As Senior Product Manager, you'll lead the vision and execution for outbound fulfillment solutions, enabling fast and reliable deliveries for shoppers, driving innovation in an interconnected supply chain ecosystem for our merchants —and shaping the future of global trade. Learn more about Flexport Omnichannel here . What You’ll Do Lead Product Strategy: Define the holis

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity As a Senior Product Manager at Flexport, you'll set the strategic vision and shape products that transform global logistics at scale. You’ll collaborate seamlessly with engineering, design, operations, and business teams to develop and iterate on solutions that power seamless, efficient movement of goods worldwide. Your leadership will guide the team to deliver products that empower businesses—large and small—to meet customer demands and succeed in global markets. Omnichannel Fulfillment at Flexport Omnichannel fulfillment sits at the heart of Flexport’s mission to make global commerce so easy that there would be more of it. By integrating logistics across e-commerce, retail, and direct-to-consumer channels, we enable merchants to deliver faster, more efficiently, and at lower cost. As Senior Product Manager, you'll lead the vision and execution for outbound fulfillment solutions, enabling fast and reliable deliveries for shoppers, driving innovation in an interconnected supply chain ecosystem for our merchants —and shaping the future of global trade. Learn more about Flexport Omnichannel here . What You’ll Do Lead Product Strategy: Define the holis

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity We're looking for a highly organized and detail-oriented Senior People Operations Associate to join our dedicated People Team. If you enjoy working with people and have a passion for making HR processes run smoothly, this could be the perfect fit for you. In this role, you'll help keep our HR operations on track across our APAC offices by supporting employees and managers, handling a range of employee transactions, and ensuring our data stays accurate. You'll also play a key role in driving HR initiatives and improving our policies and processes on a regional and global scale. What You'll Do Employee Transactions & Support Drive and handle Tier 2-level employee transactions and complex tasks from a People Operations perspective Act as a secondary point of contact for employee escalations, providing timely and helpful responses Data & Reporting Manage and maintain employee data in Workday, including data loads and audits Generate, analyze, and improve Workday reports to support data-driven decision-making Payroll & Documentation Assist with payroll preparation, including main cycle payroll, termination payments, leave of absence (LOA), ti

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: Flexport is a platform for global trade in an industry that comprises 12% of the global GDP. We are the first licensed freight forwarder and customs brokerage built around a modern tech stack. We help the world's fastest-growing brands manage their international supply chains, providing a fully-managed service for moving products between any two places on the planet. Exceptional software development is integral in allowing us to fulfill our mission of fixing the user experience in global trade. At Flexport you’ll develop products that are at the forefront of reshaping the entire logistics & supply chain industries. You’ll work alongside self-starters interested in solving real-world problems and streamlining the inefficiencies in the complex global trade industry. You’ll have the opportunity to reshape an industry by creating the new operating system for global trade. Our engineers are top-notch software developers who love listening to the users, working as a team, and proactively taking the lead whenever necessary. The role involves learning the business of freight forwarding, modeling the work that people do to move freight, desi

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity: Flexport IT is looking for a Senior Systems Engineer (Identity & Access) . In this role, you will design, implement, and administer our Identity and Access Management (IAM) solutions to ensure secure, efficient user lifecycle management. While you are our resident Okta expert, you are also a high-level IT generalist. You will oversee our broader SaaS ecosystem (Google Workspace, Slack, Jira) and endpoint management infrastructure (Jamf, Intune). Your expertise will drive automation, protect sensitive data, mitigate security risks, and maintain compliance in a heavily regulated industry. You will continually strive towards automation of toil. If you are still manually doing the same operational tasks 18 months from now, something has gone wrong. Flexport’s book of business is growing fast, but the promise of technology is that we can grow our business faster than our headcount. The automation you build will be a key factor in that effort. You Will IAM Architecture: Design, implement, and maintain the end-to-end lifecycle of Identity and Access Management platforms. Okta & Directory Trust: Administer Okta, directory services, Multi-Fact

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. What you'll do There is no MSSP and no tier-1 queue here. Detection & Response engineers own their detections end to end: you write them, you tune them, and your team is paged when they fire. The security team is spread across the globe with a follow-the-sun pager rotation so nobody is paged at 3am local. The adversaries are real. The business is growing fast and the threat surface is growing with it. Defining the necessary telemetry is part of the job. Detection engineering Build and tune detections across endpoint, identity, SaaS, and cloud , treating them as software: version-controlled, peer-reviewed, and shipped through the same CI/CD practices the rest of engineering uses. Track detection quality as measured quantities : coverage against MITRE ATT&CK, precision, time-to-detect. We don’t build-and-forget here. Response & automation Own incident response: triage, contain, remediate, and write the retrospective that turns the incident into a systemic fix. Build automation that removes toil from investigations, and partner closely with the US-based team so context carries across time zones instead of getting lost at handoff. Telemetry & partnershi