Trading Support Analyst Jobs

Exchange Support team is responsible for maintaining global system for the firm’s cryptocurrency trading business which operates 24x7. This team provides L2/L3 support to Business users and has full ownership of the production environment for all key business lines (Exchange platform, Risk management system, Backoffice, Market data and non-trading activities). We are adding strong technology focused team members for various position in the Exchange Production Support team. Responsibilities Primary responsibility includes but not limited to, User Management: Provide technical support to Sales, Business Users, Institutional and Retail customer base with focus on application support, API support and network connectivity. Incident Management: Identification and resolution of production incidents. The roles requires end-to-end ownership of Production issues, collaborating with various technical and business support teams, escalation and resolution of incident in timely manner. Process Management: Take ownership of all release activities, participate in audit reviews and execute BCP exercise. Ensure Process Management continue to meet ITIL best practice standards, SLA and Client expectations. Operations Management: Monitor and automate application and infrastructure alerts to ensure timely actions are taken to maintain system stability and uptime for all the applications. Maintain knowledge repository and standard operating procedure documentation. Continuous Improvement: Identify area of improvements, implement process optimization, automation of manual task and improve the service level the team provides to the end users. Required Skills 2+ years of production support experience preferably within the Banking or Financial Service industry. Technical Skills: Experience with UNIX commands in debugging , SQLs and Bash/Python scripting. Previous experience on supporting FIX protoc

About Cleo Cleo is the AI-native supply chain orchestration company built on modern EDI. We help businesses orchestrate EDI, API, MFT, applications, and trading partner ecosystems with the visibility, intelligence, and control needed to keep business-critical supply chain transactions moving — from order to cash, procure to pay, and everywhere in between. Our platform, Cleo Integration Cloud, brings together integration, workflow automation, real-time monitoring, and Agentic AI intelligence so supply chain, operations, and IT teams can launch partners faster, automate transactions across business systems, resolve exceptions before they become disruptions, and gain actionable insight across the end-to-end supply chain. Trusted by 5,000+ customers across manufacturing, retail, logistics, and distribution, Cleo is headquartered in Rockford, Illinois, with offices in Chicago and Bangalore. We are a team united by one mission: to make supply chains smarter. Cleo Never Stops. The Opportunity Own the technical leadership of the team and end-to-end reliability of complex transaction operations, ensuring faster resolution, reduced repeat failures, and consistent SLA performance across the shift/team. What You'll Do ▸ Incident Leadership & Command ▸ • Lead P1/P2 incidents as incident commander, driving structured and timely resolution ▸ • Make real-time decisions during escalations and guide the team clearly ▸ • Ensure strong communication cadence and stakeholder confidence ▸ ✅ Measure: P1/P2 MTTR, escalation effectiveness, stakeholder feedback ▸ Advanced Troubleshooting & Problem Solving ▸ • Handle highly complex issues across EDI/API/SFTP ecosystems ▸ • Perform deep RCA with clear root cause and preventive actions ▸ • Solve ambiguous problems by connecting patterns across systems ▸ ✅ Measure: repeat issue reduction, RCA quality score, first-time resolution rate ▸ Team Oversight & Delivery Assurance ▸ • Oversee queue health, workload distribution, and SLA adheren

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. What You’ll Be Doing Responsible for the daily operation and maintenance of company laptops, with macOS as the primary focus, as well as Windows computers, mobile devices (iOS and Android), IP phones, and other desktop IT equipment. This includes device imaging and setup, software and hardware installation, configuration, updates, maintenance, troubleshooting, and issue resolution. Maintain office IT systems, including IP phones, video conferencing and wireless presentation systems, printers, CCTV, and access control. Support server room operations, structured cabling, UPS systems, switches, access points, and routine inspections. Monitor infrastructure availability and performance through dashboards and alerts. Basic knowledge of servers, networking, audio-visual systems, and electrical principles is required. Perform daily monitoring and testing of office Wi-Fi, wired networks, and VPN connections, and troubleshoot network-related issues Work with teams to identify valuable AI and automation opportunities, deliver end-to-end solutions, and drive adoption through demonstrations, training, and hands-on sup

Shop With Us And Experience The Most Reliable Trusted Flash USDT/BTC Services Online Features - Instant USDT (Tether) transactions -Secure peer-to-peer payments -Lightweight and easy to integrate -Low transfer fees -Works with multiple wallets -Built for traders and crypto businesses Flash USDT makes P2P Tether transactions fast, secure, and reliable. Features of our flash coin (usdt and btc) ✅ TRANSFERABLE: Our flash coin can be transfer to multiple wallet like bin@nce, trust wallet ✅ WALLET DURATION: Our flash coin last for at least 90 days before it vanishes ✅ TRADEABLE: Our flash coin can be use for trading on blockch@in like P2P ✅ GAMING/GAMBLING: This flash coin can be use for betting, casino ✅ ONLINE PURCHASES: It can be used to buy online, subscribe online, and also at the supermarket. ✅It can also be use for fun, to prank family and friends e,t,c. For more details, support, or partnership inquiries, reach us directly: Official site: https://globalflashhubs.com/ Whatsapp: https://wa.link/8q02qv Telegram: https://t.me/billier5

Shop With Us And Experience The Most Reliable Trusted Flash USDT/BTC Services Online Features - Instant USDT (Tether) transactions -Secure peer-to-peer payments -Lightweight and easy to integrate -Low transfer fees -Works with multiple wallets -Built for traders and crypto businesses Flash USDT makes P2P Tether transactions fast, secure, and reliable. Features of our flash coin (usdt and btc) ✅ TRANSFERABLE: Our flash coin can be transfer to multiple wallet like bin@nce, trust wallet ✅ WALLET DURATION: Our flash coin last for at least 90 days before it vanishes ✅ TRADEABLE: Our flash coin can be use for trading on blockch@in like P2P ✅ GAMING/GAMBLING: This flash coin can be use for betting, casino ✅ ONLINE PURCHASES: It can be used to buy online, subscribe online, and also at the supermarket. ✅It can also be use for fun, to prank family and friends e,t,c. For more details, support, or partnership inquiries, reach us directly: Official site: https://globalflashhubs.com/ Whatsapp: https://wa.link/8q02qv Telegram: https://t.me/billier5

Treasury Application Support Engineer A Career with Point72's Technology Team As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts who experiment and work to discover new ways to harness open-source solutions, modern cloud architectures, and sophisticated Artificial Intelligence (AI) solutions, while embracing enterprise agile methodologies. Our commitment to building and innovating in the AI space provides the framework intended to drive smarter decision making and enhance how we build and operate our platforms and applications. As a member of Point72’s Technology team, we encourage and support your professional development from day one—helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity—all while delivering real business impact for our multi-billion-dollar global business. WHAT YOU'LL DO Support our Treasury team across repurchase agreement trading, margin, and stock loan workflows in a fast-moving front-office environment Proactively identify and resolve highly complex and business-critical production issues with urgency by diagnosing root causes, coordinating fixes, and keeping stakeholders informed through completion Monitor mission-critical workflows, data feeds, and scheduled processes to ensure service levels are met throughout the trading day Analyze application and data issues that affect financing, margin, and borrow activity, and drive timely remediation with technology partners Partner with development teams to translate recurring support themes into clear requirements, priorities, and durable platform improvements Support Margin and Stock Loan teams by ensuring applications, reports, and data flows are available and accurate Coordinate application releases by validating changes, completing post-de

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Middle Office Trading team’s mission is to deliver an excellent end-customer experience while minimizing firm risk and enabling the seamless operation of cutting-edge brokerage products. We support Robinhood’s dynamic trading offerings by handling core middle office functions, processing transactions, and tackling critical operational risk tasks. As an Trading Specialist on the Middle Office Trading team, you’ll help scale and refine our Trading Operations desk! You’ll support daily risk management activities, resolve customer-impacting escalations, push cross asset operational automation with teams across Robinhood to ensure the smooth functioning of our trading business. This role is based in our Lake Mary, FL, Denver, CO, or Chicago, IL office(s), with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. Applications for this role will be accepted through August 30th, 2026. Please connect with your recruiter for more information a

Come build what the market has been missing. Octaura is a technology company transforming how some of the world’s largest, least digitized markets operate. In loans and CLOs, trillions of dollars still move through phones, emails, and PDFs because the right infrastructure hasn’t existed — until now. We’re applying AI, real-time data, and modern software design to asset classes long overlooked by fintech. Our platforms turn fragmented information into intelligence, manual workflows into automation, and legacy conventions into scalable market infrastructure. You’ll join a high-impact, collaborative team building the systems these markets need to become more transparent, efficient, and connected. The role in a nutshell The Platform Support Engineer will join Octaura’s Platform Support team to maintain and support the CLO and Loans trading system and other internal applications. They are responsible for ensuring the high levels of availability of the production, demonstration and test systems. They will work in a high-pressure mission critical production environment. The candidate will play a key role in the resolution of any problems in the system in a timely and professional manner. To be successful in this role, the Platform Support Engineer is expected to proactively learn and understand Octaura’s business needs, and develop or implement solutions to meet those needs. To that end, the Platform Support Engineer is expected to demonstrate a proven ability to problem-solve and multi-task. Flexibility is a must, as the schedule may include occasional late night or weekend duties. This is an exciting time for Octaura as we are rapidly growing and are looking for energetic, collaborative and driven thinkers to join us! Please note this role is based out of our NYC office and our current structure is 4 days (Mon-Thurs) in the office, 1 day from home. Desired experience Bachelor’s degree or equivalent w

Job Title: QA Engineer – Equity Trading Systems About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. Role Description: Job Title: QA Engineer – Equity Trading Systems Location: Bengaluru Hybrid Mode - 3 days WFO (Tues, Wed, Thurs) per week Overview: QA Engineer – Equity Trading (3-7 Years) Key Requirements: Strong understanding of Equity OMS , Trade Lifecycle , and FIX Protocol . Experience in Manual Testing with exposure to Automation Testing (Java/Python/Selenium preferred). Knowledge of SQL , API Testing , and Agile/Scrum . Experience with Fidessa Trading Platform is highly preferred. Familiarity with JIRA, Git, Jenkins, and CI/CD tools. Responsibilities: Perform Functional, Regression, Integration Testing, and U

A Career with Point72's Compliance Team The Point72 Compliance department is an industry-leading team of compliance professionals who support global investment and trading activities by establishing and enforcing the firm’s compliance policies, providing real-time advice, and conducting pre- and post-trade surveillance. Our team is essential to Point72’s success and we provide mentorship, a growth path, and the opportunity for a long-term career with us. What you'll do Monitor compliance restriction alerts and partner with the broader Compliance team to investigate, escalate, and resolve potential issues Investigate trading exceptions, prepare concise findings, develop recommendations, and escalate to senior members of Compliance Manage compliance-related security master data by maintaining accurate mappings, validating underlying information, and resolving issues adversely affecting trading compliance reports Partner with, among other functions, Technology to implement automated controls, reports, and dashboards that improve visibility and reduce manual intervention Track open technology issues and compliance projects to support timely resolution Analyze compliance reports to identify data issues and improve related processes Support artificial intelligence integration to enhance compliance monitoring tools Assist with real-time compliance coverage for trade approvals and time-sensitive trading matters What's required One to three years of compliance experience within an investment manager, hedge fund, or broker-dealer Basic understanding of multiple asset classes Experience analyzing data and producing clear written summaries, escalation materials, and remediation plans Project management experience with the ability to manage multiple projects simultaneously Experience partnering successfully with cross-functional colleagues Excellent verbal and written communication skills, with the ability to explain technical compliance topics clearly Commitment to the highest

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity OKX offers deep liquidity, competitive tiered fee structures, and low-latency infrastructure across spot, perpetuals, and options, built for traders who need scale and speed This is a strategic hire to build and own OKX's HFT/proprietary trading relationships in the Australian market What You’ll Be Doing Providing exposure to digital asset products to your network of traders (proprietary trading groups, high frequency traders, and others), and building this network with OKX's support and resources Developing a strategy to serve traders interested in exposure to digital asset products, including building a pipeline of prospects Managing the sales cycle for traders end-to-end, including working with OKX's: - technical experts to answer product questions; and - business leads to align on commercials for each deal. Taking product feedback from traders, then communicating this internally to support product improvements Negotiating commercial terms with prospects, including fee tier structures, rebates, and liquidity provision incentives Coordinating onboarding of new accounts, including wholesale/sophisticated investor classification, KYC, and legal documentation, working closely with OKX's Compliance an

We’re looking for a hands-on Data Center Engineer to help us test, standardize, maintain, and improve server and network hardware for our globally distributed trading infrastructure. The role combines lab validation with hardware lifecycle operations: maintenance planning, coordinating onsite work with providers/contractors, ensuring quality execution and maintaining inventory. Travel will be required for deployments or complex troubleshooting. What You’ll be doing Test and compare server and networking hardware configurations (performance, stability, compatibility) Own hardware acceptance: burn-in checks, firmware/BIOS baselines, and “known-good” configs Plan and coordinate hardware maintenance and upgrades across sites (schedules, checklists, validation steps) Work together with onsite providers/contractors to execute installations and maintenance; review evidence and ensure quality Produce clear documentation: test results, approved SKUs, configuration standards, and maintenance runbooks Help troubleshoot hardware issues and support spares/RMA decisions Maintain inventory documentation What we look for in you: Solid understanding of server hardware basics (CPU/RAM/storage, NICs, firmware/BIOS, FPGA) and networking fundamentals Basic Linux skills for testing/benchmarking Accuracy and high level of attention to details Ability and willingness to solve problems in non standard way Structured troubleshooting mindset Comfortable coordinating work with external parties and driving tasks to completion. Able to document results and make recommendations based on data Willingness to travel internationally from time to time Nice-to-Have: Bare-metal fleet experience or lab/burn-in testing background Optics/cabling validation knowledge Experience with vendor/procurement coordination (RMAs, substitutions, lead times) Why should you join our team? Exciting challenges with ample opportunities for personal and professional growth A welcoming international team of highly qualified

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. On the trading team, our mission is to build highly intuitive, rapid-execution trading interfaces that make investing accessible and seamless for millions of users. Within our collaborative and high-performing design culture, we value deep craft, transparency, and a relentless focus on user experience. Together, we are investing heavily in design improvements and advanced tooling to support our next phase of product growth. As a Senior Product Designer, you will be fully accountable for the design strategy and execution of our core equities business line. You will lead the design of our central, longstanding product from initial concept to launch. In this high-visibility individual contributor role, you will collaborate with engineering, product management, and legal teams, communicate transparently with leadership, and help define our long-term product evolution. Your work will directly impact millions of customers, ensuring they have an exceptional experience when trading on Robinhood! This role is based in our Menlo Park, CA and New York, NY offices, with in-person attendance expected at least 3 days per week . At Robinhood, we believe in the power of in-person work

OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity The Core Trading Risk Product team builds the core trading infrastructure and platform-level risk capabilities that support OKX’s spot and derivatives businesses across multiple account and margin modes. We are looking for a Senior Product Manager to lead the delivery of trading risk workflow automation, agentic parameter governance, agent-driven execution, and foundational price-protection capabilities. Your scope will also include margin-tier rules, collateral haircuts, price limits, index price, and mark price across spot, derivatives, and Perp DEX scenarios. You will work closely with Risk Management, Quantitative Research, Engineering, Data, Trading Operations, Legal, Compliance, and regional market teams to translate risk-control methodologies into configurable, verifiable, and observable platform capabilities. Success in this role means continuously improving liquidity, users’ capital efficiency, and the trading experience while safegu

OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About The Opportunity The Core Trading Risk Product team builds the core trading infrastructure and platform-level risk capabilities that support OKX’s spot and derivatives businesses across multiple account and margin modes. We are looking for a Senior Product Manager to lead the delivery of trading risk workflow automation, agentic parameter governance, agent-driven execution, and foundational price-protection capabilities. Your scope will also include margin-tier rules, collateral haircuts, price limits, index price, and mark price across spot, derivatives, and Perp DEX scenarios. You will work closely with Risk Management, Quantitative Research, Engineering, Data, Trading Operations, Legal, Compliance, and regional market teams to translate risk-control methodologies into configurable, verifiable, and observable platform capabilities. Success in this role means continuously improving liquidity, users’ capital efficiency, and the trading experience while safegu