Value Engineering Director Jobs

The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. As a Senior Customer Engineer, you own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact extends beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team. This is a remote role supporting a West Coast territory. What this looks like day-to-day New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and expansion across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops. Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer-specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time. Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical wo

The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. As a Senior Customer Engineer you will own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You will lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact will extend beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team. This role is based in our London office. What this looks like day-to-day New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and growth across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops. Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion,

The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. As a Senior Customer Engineer for the ANZ region, you will own accounts across acquisition, implementation, adoption, expansion, and escalation. You will lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact will extend beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team. This role is based in our Sydney office. What this looks like day-to-day New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and growth across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops. Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute at least one reusable framework, playbook, or process that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy. Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outco

The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the company’s pre- and post-sales customer motion. The team supports growth by bringing technical ownership across the full customer lifecycle, from discovery and evaluation through implementation, adoption, retention, and expansion. As a Customer Engineer, you are the primary technical resource for a portfolio of Commercial accounts. You partner with Account Directors to own discovery, demos, onboarding, technical health, risk, and expansion strategy. You serve as a trusted technical advisor who helps customers drive outcomes with Pendo. This role is based in our Raleigh office. What this looks like day-to-day Customer acquisition: Partner with Account Directors to understand customer pain, business goals, and technical requirements. Craft and deliver demos, define success criteria, guide installation, and lead hands-on technical evaluations and workshops. Technical discovery and implementation: Lead discovery conversations across product stacks, integration environments, and customer goals. Own onboarding for purchased modules, troubleshoot integrations, and answer technical questions related to APIs, data models, configuration, and front-end implementation. Adoption and value: Monitor usage signals, identify low adoption or configuration drift, and act before issues become escalations. Facilitate enablement workshops, support account health planning, and help customers measure and articulate the ROI of Pendo. Retention and expansion: Identify technical expansion paths in your portfolio and hand them to Account Directors with clear deployment plans and business rationale. Support growth opportunities by bringing a strong technical point of view on customer needs, readiness, and value. Risk ownership: Own the technical dimension of account risk, including champion turnover, integration issues, stalled rollouts, and technical blockers. Document risks in Salesforce, build mitigation pl

About Sayari: Sayari is the judgment infrastructure for trustworthy AI in economic security and commercial risk. The Sayari Commercial World Model resolves 11.7B+ primary-source records from 250+ jurisdictions forming the ground truth of global commerce. A Judgment Ontology, encoding over a decade of investigative tradecraft, and Superconductor, an agentic orchestration platform, deliver AI that reasons like an expert analyst, shows its work, and traces every finding to its source. Trusted by U.S. Customs and Border Protection, HM Revenue & Customs, and Fortune 500 enterprises, Sayari is used by thousands of professionals across 35+ countries to secure supply chains and dismantle illicit networks. Headquartered in Washington, D.C., with offices in London, Singapore, Tokyo, and Tel Aviv. POSITION DESCRIPTION This is not a traditional engineering role. As a Forward Deployed Engineer (FDE), you are at the critical intersection of our code, our clients, and their most critical missions. You will be deployed to our most strategic partners, embedding within their environments to solve high-stakes problems that have no textbook answers. You own the "last mile" of our product's impact , ensuring our technology fundamentally transforms how our users confront challenges such as financial crime, supply chain disruption, and threats to national security. You are equal parts engineer, strategist, and operator. One day you might be architecting a data pipeline within a client's cloud environment ; the next, you'll be writing production Python to integrate our API into a proprietary analytics platform ; and by the end of the week, you could be briefing a C-level executive, intelligence analyst, or mission director on the outcomes your work has enabled. You thrive on ambiguity, operate with extreme ownership, and are relentless in your pursuit of delivering real-world value. You will act as a vital conduit between the front lines and our core engineering teams, turning yo

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Distinguished Engineer/Technical Director on Discovery, you’ll be in charge of the overall technical vision and execution for all machine learning initiatives across search and discovery teams. The mission of these teams is to connect a billion users with the best connections and content at the right time, covering a very diverse range of search and recommendation problems at a high scale. This is fundamental to how we personalize the experience to drive engagement and retention for Roblox users. With daily active users growing at a record rate, we are looking for expert tech leaders who are passionate about crafting and building machine learning solutions to power Search and Recommendations. You Will: Own the technical direction and implementation for the machine learning solutions that power the search and recommendation systems, driving Roblox content distribution. Author specs for new features and improvements. You would be responsible for setting the AI strategy, pushing the frontier of recommendation technology, and driving business outcomes across candidate generation, ranking, objective functions, and value delivery for both users and developers. Build and evolve in

About Sayari: Sayari is the judgment infrastructure for trustworthy AI in economic security and commercial risk. The Sayari Commercial World Model resolves 11.7B+ primary-source records from 250+ jurisdictions forming the ground truth of global commerce. A Judgment Ontology, encoding over a decade of investigative tradecraft, and Superconductor, an agentic orchestration platform, deliver AI that reasons like an expert analyst, shows its work, and traces every finding to its source. Trusted by U.S. Customs and Border Protection, HM Revenue & Customs, and Fortune 500 enterprises, Sayari is used by thousands of professionals across 35+ countries to secure supply chains and dismantle illicit networks. Headquartered in Washington, D.C., with offices in London, Singapore, Tokyo, and Tel Aviv. POSITION DESCRIPTION This is not a traditional sales engineering or software development role. As a Forward Deployed Engineer (FDE), you are at the critical intersection of our code, our clients, and their most critical missions. You will be deployed to our most strategic partners, embedding within their environments to solve high-stakes problems that have no textbook answers. You own the "last mile" of our product's impact , ensuring our technology fundamentally transforms how our users confront challenges such as financial crime, supply chain disruption, and threats to national security. You are equal parts engineer, strategist, and operator. One day you might be architecting a data pipeline within a client's cloud environment ; the next, you'll be writing production Python to integrate our API into a proprietary analytics platform ; and by the end of the week, you could be briefing a C-level executive, intelligence analyst, or mission director on the outcomes your work has enabled. You thrive on ambiguity, operate with extreme ownership, and are relentless in your pursuit of delivering real-world value. You will act as a vital conduit between the front lines and o

About Sayari: Sayari is the judgment infrastructure for trustworthy AI in economic security and commercial risk. The Sayari Commercial World Model resolves 11.7B+ primary-source records from 250+ jurisdictions forming the ground truth of global commerce. A Judgment Ontology, encoding over a decade of investigative tradecraft, and Superconductor, an agentic orchestration platform, deliver AI that reasons like an expert analyst, shows its work, and traces every finding to its source. Trusted by U.S. Customs and Border Protection, HM Revenue & Customs, and Fortune 500 enterprises, Sayari is used by thousands of professionals across 35+ countries to secure supply chains and dismantle illicit networks. Headquartered in Washington, D.C., with offices in London, Singapore, Tokyo, and Tel Aviv. POSITION DESCRIPTION This is not a traditional sales engineering or software development role. As a Forward Deployed Engineer (FDE), you are at the critical intersection of our code, our clients, and their most critical missions. You will be deployed to our most strategic partners, embedding within their environments to solve high-stakes problems that have no textbook answers. You own the "last mile" of our product's impact , ensuring our technology fundamentally transforms how our users confront challenges such as financial crime, supply chain disruption, and threats to national security. You are equal parts engineer, strategist, and operator. One day you might be architecting a data pipeline within a client's cloud environment ; the next, you'll be writing production Python to integrate our API into a proprietary analytics platform ; and by the end of the week, you could be briefing a C-level executive, intelligence analyst, or mission director on the outcomes your work has enabled. You thrive on ambiguity, operate with extreme ownership, and are relentless in your pursuit of delivering real-world value. You will act as a vital conduit between the front lines and o

About Sayari: Sayari is the judgment infrastructure for trustworthy AI in economic security and commercial risk. The Sayari Commercial World Model resolves 11.7B+ primary-source records from 250+ jurisdictions forming the ground truth of global commerce. A Judgment Ontology, encoding over a decade of investigative tradecraft, and Superconductor, an agentic orchestration platform, deliver AI that reasons like an expert analyst, shows its work, and traces every finding to its source. Trusted by U.S. Customs and Border Protection, HM Revenue & Customs, and Fortune 500 enterprises, Sayari is used by thousands of professionals across 35+ countries to secure supply chains and dismantle illicit networks. Headquartered in Washington, D.C., with offices in London, Singapore, Tokyo, and Tel Aviv. POSITION DESCRIPTION This is not a traditional engineering role. As a Forward Deployed Engineer (FDE), you are at the critical intersection of our code, our clients, and their most critical missions. You will be deployed to our most strategic partners, embedding within their environments to solve high-stakes problems that have no textbook answers. You own the "last mile" of our product's impact , ensuring our technology fundamentally transforms how our users confront challenges such as financial crime, supply chain disruption, and threats to national security. You are equal parts engineer, strategist, and operator. One day you might be architecting a data pipeline within a client's cloud environment ; the next, you'll be writing production Python to integrate our API into a proprietary analytics platform; and by the end of the week, you could be briefing a C-level executive, intelligence analyst, or mission director on the outcomes your work has enabled. You thrive on ambiguity, operate with extreme ownership, and are relentless in your pursuit of delivering real-world value. You will act as a vital conduit between the front lines and our core engineering teams, turning you

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role Every company grows differently, and at WRITER, our growth is directly tied to empowering our users to create better content, faster, and at an unprecedented scale. As a strategic solutions architect, you'll be at the forefront of this mission, working directly with our largest and most strategic prospects to identify, validate, and build innovative agentic AI solutions that unlock massive business value. This isn't just about selling a product; it's about deeply understanding complex enterprise needs and architecting a future where AI transforms how our customers operate. You'll be instrumental in shaping how the world's leading companies adopt and scale AI, making a tangible impact on both their success and WRITER’s continued leadership in the enterprise generative AI space. This is a full-time, hybrid role based out of our Chicago hub. You will report directly to the Director, solutions architecture. 🦸🏻‍♀️ What you'll do Drive strategic technical discovery

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role Every company grows differently, and at WRITER, our growth is directly tied to empowering our users to create better content, faster, and at an unprecedented scale. As a strategic solutions architect, you'll be at the forefront of this mission, working directly with our largest and most strategic prospects to identify, validate, and build innovative agentic AI solutions that unlock massive business value. This isn't just about selling a product; it's about deeply understanding complex enterprise needs and architecting a future where AI transforms how our customers operate. You'll be instrumental in shaping how the world's leading companies adopt and scale AI, making a tangible impact on both their success and WRITER’s continued leadership in the enterprise generative AI space. This is a full-time, hybrid role based out of our Chicago hub. You will report directly to the Director, solutions architecture. 🦸🏻‍♀️ What you'll do Drive strategic technical discovery

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet's customers in Europe, the Middle East, and Africa expect our Customer Trust team to understand their compliance challenges, speak their language, and respond quickly to security assessments. We're looking for a Sr. Security Engineer I to lead Customer Trust operations across EMEA—responding to security questionnaires, managing vendor risk assessments, and building trusted relationships with enterprise customers in these regions. You will be responsible for questionnaire triage, completion, and queue management for EMEA customers. You'll work closely with EMEA sales teams, understand regional compliance requirements (GDPR, EU data protection, sector-specific frameworks), and ensure Smartsheet maintains a strong reputation for responsiveness and technical credibility in these high-value markets. You will work remotely from the UK and report to our Sr. Director, GRC Engineering, based in the US You Have 5+ years of experience in customer trust, vendor risk management, security assessment, or customer-facing security roles at SaaS or cloud platform companies. Proven experience completing and responding to customer security questionnaires, vendor assessments, and RFIs. Strong understanding of GDPR, EU data protection, and regional compliance requirements: Familiarity with data residency, data processing agreements, DPIAs, and how cloud services operate within EU regulatory frameworks. Knowledge of GRC frameworks: Working knowledge of SOC 2, ISO 27001, and compliance standards commonly referenced in EMEA asse

CSQ128R11 The Engagement Manager is responsible for helping customers accelerate value through adoption of the Databricks platform, working with them to Strategically solve, build and sell Programs delivered by our Forward Deployed Engineering Team. As an Engagement Manager, you will ensure that our customers are making the most value of our products and services by positioning our FDE and training engagements. This role is a strategic and cross-functional position that will partner closely with Sales, Field Engineering, Partners, Support and Product Teams on campaigns, programs and content to position and sell engagements that solve our Customers most complex business problems. You will report to the Director, Forward Deployed Engineering. The impact you will have Demonstrate a passion for the job and lead by example by putting Databricks and our customers first to achieve the sales and delivery mission. Collaborate with the sales counterpart and engage early in the sales process to understand the customer’s needs, business and definition of success, ensuring expectations are exceeded in delivery and valued solutions are developed. Identify opportunities for new services by understanding potential new Business use cases and articulating the business value of upselling or extending services. Develop commercial models, including leveraging Databricks and partner investment vehicles, to address customer budgetary constraints. Full accountability for meeting or exceeding FDE and Training KPIs. Articulate relevant customer success stories, service offerings and metrics that demonstrate value to customers. Consult with clients to understand and analyze engagement scope, requirements, time, cost and benefits. Estimate, scope and develop statements of work as necessary. Drive resolution of delivery challenges, resource contention and scoping issues, while managing expectations. What we look for Data and AI domain knowledge, with experience helping customers rea

Job Summary The Product Marketing Manager I– Uninterruptible Power Supplies (UPS) is responsible for developing and executing product marketing strategies that drive growth, profitability, and market leadership for Phoenix Contact USA's DIN rail-mounted UPS portfolio. This role serves as the strategic business leader for Phoenix Contact's family of UPS products, with accountability for portfolio growth, market positioning, product lifecycle management, and commercial success. Working closely with the Director of Product Management and cross-functional stakeholders, the Product Marketing Manager I leads portfolio strategy, product lifecycle management, go-to-market initiatives, market intelligence activities, and Voice of Customer programs. The position plays a critical role in identifying emerging market opportunities, developing, and executing growth strategies, supporting strategic customer engagements, and ensuring alignment between customer needs, product development priorities, and business objectives. The Product Marketing Manager I serves as the primary liaison between Sales, Marketing, Engineering, Operations, and Supply Chain, translating market insights and customer requirements into actionable business strategies. This role is responsible for developing compelling value propositions, supporting pricing and competitive positioning strategies, enabling successful product launches, and driving commercial effectiveness through sales enablement and customer-focused initiatives. The successful candidate combines strong business acumen, strategic thinking, technical aptitude, and customer focus to deliver sustainable portfolio growth, strengthen Phoenix Contact's market position in the UPS market, and create long-term value for customers and the organization. Key Responsibilities Develop and execute growth strategies for the Uninterruptible Power Supplies (UPS) portfolio to achieve revenue, profitability, market share, and business growth objec

The Enterprise Account Executive will report to the Director of Enterprise GTM and will own revenue growth across a portfolio of Scale AI’s largest and most strategic enterprise customers. This role is focused on selling complex, highly technical AI solutions into F500 organizations, partnering with executive, technical, and operational stakeholders to drive long-term value and expansion. You will be responsible for full-cycle enterprise sales - from prospecting and deal strategy through close, renewal, and expansion - while serving as the quarterback across internal teams including Solutions Engineering, Product, Research, and Operations. This role requires strong ownership, executive presence, and the ability to navigate multi-stakeholder enterprise buying processes in a fast-paced environment. You Will: Own and drive relationships with Scale’s largest and most complex Fortune 500 prospects and customers Build trusted relationships with executive, technical, and operational stakeholders across multiple business units Develop and execute comprehensive account strategies to drive net-new revenue, expansion, and long-term partnerships Lead strategic deal planning and mutual close plans across new business, renewals, and expansions Partner closely with Solutions Engineering and Product teams to deliver compelling, technically credible value propositions Act as the voice of the customer internally, influencing product roadmap, research priorities, and delivery execution Maintain deep understanding of customer business goals, AI maturity, and industry trends to proactively identify opportunities Consistently communicate account health, pipeline, and forecast accuracy using Salesforce, Clari, and related tools Thrive in a fast-moving, multi-threaded environment while maintaining strong attention to detail and prioritization Ideally, You Will Have: 8+ years of enterprise sales or account management experience, including 2+ years selling deeply technical solutions to