Venue Back Office Systems Manager Jobs

Job Responsibilities Supervise and lead kitchen staff, including cooks, prep chefs, and dishwashers. Ensure the kitchen operates smoothly, meeting food safety and quality standards. Oversee food preparation, including recipe adherence and portion control. Monitor inventory levels and order kitchen supplies and ingredients as needed. Train kitchen staff in proper food handling, cooking techniques, and safety procedures. Coordinate with the front-of-house staff to ensure timely and accurate food service. Address and resolve kitchen-related issues and emergencies. Critical Skills & Experience Requirements Prior experience in a kitchen management or supervisory role. Strong leadership and team management skills. Excellent knowledge of food safety and sanitation practices. Ability to work in a fast-paced kitchen environment and adapt to changing demands. Proficiency in kitchen equipment operation and maintenance. Effective communication skills to coordinate with kitchen and front-of-house staff. Understanding of inventory management and ordering processes. Hourly pay for the Renton Venue: $26.50 - $31.50 per hour Position Pay Range BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different c

Bay Yield & Occupancy Optimization The foundation of this role is treating each bay as what it is: perishable, time-limited inventory. This leader will own RevPAB as the enterprise performance standard — building the reporting, forecasting, and incentive structures that hold venues accountable to yield performance. Own Revenue Per Available Bay Hour (RevPAB) as the primary enterprise performance metric and build the organizational discipline around it Establish occupancy targets by venue, daypart, day of week, and season — and create visibility into performance against those targets Develop booking controls, minimum duration rules, and real-time availability tools to minimize empty bay-hours during peak demand Build waitlist and cancellation management capabilities to recover revenue from late cancellations and no-shows Set Average Daily Rate (ADR) benchmarks and yield performance standards across the portfolio Dynamic Pricing Engine Topgolf has the opportunity to move from static national pricing to a true dynamic pricing model — one that adjusts bay rates in response to real-time demand signals the way leading hotel and airline systems do. This is the most consequential technical build this role will lead. Lead the design, procurement, and implementation of a Revenue Management System (RMS) suited to Topgolf's bay-inventory model Build pricing logic that responds to booking pace, current occupancy, historical patterns, booking window, and local market conditions Develop differentiated rate curves by day of week and daypart that reflect actual guest willingness to pay Partner with Technology and Data to automate pricing recommendations and reduce manual intervention over time Establish a testing and optimization framework for pricing changes — moving from intuition-based to data-driven pricing decisions

Must be in Dallas, TX or New York City Topgolf is seeking a Sr. Media Sales Manager, Partnerships to drive advertising revenue across our full suite of owned and operated media channels. This role owns revenue generation across programmatic, out-of-home / in-venue media, owned digital properties (website and app), and streaming and content monetization - representing the complete Topgolf media ecosystem to agencies, holding companies, and trading desks. The right person is a proven media seller with deep agency relationships and strong programmatic fluency, who knows how to get Topgolf into media plans and deal libraries and can close across multiple channel types. Brand-direct opportunities are handled in partnership with Sponsorship Sales; this role’s primary motion is agency and trading desk. This is a hunter role on a lean team - the person who takes ownership, builds relationships fast, and figures out how to get deals done. Programmatic & Owned Channel Revenue Own programmatic revenue targets: build and manage a pipeline of DSPs, SSPs, agency trading desks, and programmatic buyers to drive net new and recurring revenue Serve as the internal and external expert on programmatic media - PMP deals, programmatic guaranteed, open auction, and emerging deal structures across Topgolf’s full digital inventory with a goal of balancing revenue generation while maintaining premium CPMs Partner with Ad Ops and Product to define inventory strategy, floor pricing, and deal packaging; identify gaps and proactively recommend enhancements Stay current on the programmatic ecosystem - DSP/SSP technology, audience trends, measurement standards, and the competitive landscape - and communicate complex topics clearly to buyers and internal stakeholders Sell advertising across Topgolf’s owned digital properties (website, mobile app, content and social channels) - packaging display, native,

Topgolf is looking for a Unity Developer to join our Games team and help build the next generation of interactive experiences played by millions of Guests across our venues. This role sits at the intersection of game development, real-world sports, connected venues, and large-scale entertainment technology. You will build and ship Unity-based games and experiences that run in Topgolf bays, using ball-tracking data, venue systems, real-time scoring, and engaging game mechanics to create fun, social, competitive gameplay. You will work closely with game designers, artists, UX/UI designers, QA, product owners, and platform engineers to deliver high-quality games from prototype through national rollout, with guidance from senior engineers on more complex technical decisions. Responsibilities Develop, maintain, and optimize Unity games and interactive experiences for Topgolf venues. Build gameplay systems, UI, animation, scoring, camera behavior, effects, and game-state logic. Integrate Unity games with internal Topgolf services, APIs, tracking systems, configuration tools, and venue hardware, with support from senior engineers on architecture decisions. Work with designers and product owners to turn game concepts into playable prototypes and production-ready experiences. Collaborate with artists and technical artists to implement assets, shaders, VFX, animations, and performance-conscious visuals. Support QA by fixing bugs, improving testability, and helping diagnose issues found in venue and local test environments. Write clean, maintainable, well-structured C# code and contribute to code reviews. Help improve build, deployment, and development workflows where needed. Optimize performance for venue hardware and ensure games run reliably in a live entertainment environment. Participate in technical planning, estimation, and sprint ceremonies. Help mai

WHAT WE'RE SEEKING The Senior Accountant works with our accounting team to produce accurate and timely financial statements for internal and external use, including general ledger accounting in accordance with applicable accounting standards and a range of corporate and site accounting processes. This role works closely with the team during monthly, quarterly, and annual accounting periods, including the external audit, researches technical accounting issues, and provides guidance to accounting on how to record transactions appropriately. The Senior Accountant also partners with corporate and venue-level associates and managers to communicate financial information and contributes to special projects across accounting and finance. We are looking for someone experienced enough to work with fairly minimal oversight and who collaborates well across teams. WHAT YOU WILL DO Key Responsibilities Provide accounting support for month-end close activities, including prepaids, accruals, analysis, and response to inquiries Prepare monthly journal entries to record transactions in the appropriate accounting periods and identify accruals needed for various expense accounts Review contracts and apply ASC 842 guidance to properly account for new installations and renewals Work closely with UK and Sweden associates related to Toptracer Range revenue and cost recording, and provide updates to management on monthly results Support quarterly and annual audits, including schedule preparation and fulfilling sample selection requests Prepare and review balance sheet account reconciliations each period/quarter as assigned and scheduled Serve as the accounting contact for venue operations for a set number of venues Monitor and correct intercompany discrepancies throughout the period <l

The Product Manager, Mobile shapes the strategy, roadmap, a value delivery of the Topgolf app, setting direction for how offerings and initiatives from across the business come to life on mobile. You'll partner closely with mobile product domain team members, and collaborate cross-functionally with other teams and departments to deliver a great mobile experience for our guests. Location & Travel This role is based at Topgolf HQ in Dallas, TX, with an expectation of four days per week in the office and one day remote. Includes up to 5% travel for team offsites or venue visits. About the Role At Topgolf, many roads lead through one place: the mobile app. Whenever the business plans to ship something new, someone has to decide what that means for mobile, and why it matters to the guest holding the phone. That's you. You'll own the roadmap: deciding what gets built, in what order, and what success looks like, grounded in what's best for the business and most valuable for our guests. This is a fast-moving environment, and we need someone who can make confident calls and adjust course thoughtfully as new information comes in. Job Responsibilities Own and prioritize the mobile app roadmap so every shipped feature earns its place by solving a real guest need or business objective Define and communicate product vision, strategy, and roadmap to internal teams and stakeholders, including tradeoffs and decisions along the way Lead design and engineering toward shipped outcomes without formal authority over those teams Translate business goals, user feedback, market trends, and competitive analysis into prioritized initiatives with clear success metrics, and write specs and initiative briefs used directly by designers and engineers Convert the need to understand a feature's performance into concrete analytics measurements and goals, then use that data t

Topgolf | Service Support Job Description ABOUT TOPGOLF Topgolf is where golf meets a great time. We're a high-energy sports entertainment venue where every shift is different, every guest brings their own energy, and the people who work here make it all happen. If you're looking for a place to grow, have fun, and be part of something bigger than a job description, you're in the right place. WHAT WE’RE SEEKING Are you someone who moves fast, loves taking care of people, and thrives in a team environment where every shift is different? Do you bring energy and urgency to everything you do, keep your area spotless without being asked, and genuinely enjoy making guests feel welcome? Can you prep beverages, bus bays, and support the floor all in the same shift without missing a beat? We’re looking for a Service Support team member who brings hustle, hospitality, and a great attitude to every shift. You’ll be the support system that keeps the guest experience running smoothly — delivering food and drinks, keeping bays clean, preparing beverages, and helping wherever the team needs you most. If you love a fast pace and you care about making guests’ visits great, this is your role. THE ROLE The Service Support role is one of the most versatile on the floor. You’ll prepare non-alcoholic beverages, deliver food and drinks to guests, bus bays, and keep the venue looking polished — all while engaging

Topgolf | Facilities Associate Job Description ABOUT TOPGOLF Topgolf is where golf meets a great time. We're a high-energy sports entertainment venue where every shift is different, every guest brings their own energy, and the people who work here make it all happen. If you're looking for a place to grow, have fun, and be part of something bigger than a job description, you're in the right place. WHAT WE’RE SEEKING Are you someone who likes to figure out how things work, fix what’s broken, and take pride in keeping a complex venue running smoothly? Do you bring a hands-on approach, a willingness to learn, and the kind of reliability that a maintenance team can count on? Can you troubleshoot a repair issue, respond to a maintenance call, and manage your supplies and tools — all in the same shift? We’re looking for a Facilities Associate who wants to build real maintenance skills in a dynamic, high-energy environment. No experience is required — we will train you. You’ll keep the venue, grounds, technology, and game systems in top shape while also engaging with guests and supporting a team that takes the guest experience seriously. If you’re motivated, mechanically curious, and ready to grow, this is your role. THE ROLE The Facilities Associate (Maintenance Technician I) is responsible for the maintenance, repair, and upkeep of Topgolf’s venue, grounds, equipment, and systems. You’ll complet

How You’ll Do It Collaborate on building and grounds maintenance needs with the Operations team Monitor operation and proper use of all equipment and systems Control department budgets and spending Monitor the use and inventory of spare parts, maintenance supplies, and equipment Coach and develop the Facilities team and drive Associate engagement Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Edgy Spirit and Caring Ensure that Facilities Associates and Porters are adequately trained, equipped, and engaged Delegate and follow-up on the completion of tasks Maintain safety, health, and environmental policies and procedures Ensure city, county, state, and federal regulations relating to the maintenance department are met What We’re Looking For 3&#43; years facilities management experience for a large or multi-unit venue required Experience building a team, highly preferred High school diploma or equivalent Certificate and two years of documentable HVAC or Electrical journeyman level experience Knowledge of welding and soldering techniques Building maintenance/ construction knowledge Mechanical and electrical equipment maintenance and repair knowledge Must have a clean driving record Excellent communication, time management and organization skills Energy and enthusiasm A high level of self-awareness, receptivity to change and integrity Ability to work in extreme weather conditions for extended periods of time Ability to lift items weighing up to 50 lb. Ability to stoop and bend Availability to work varied shifts, including evenings, weekends and holidays Ability to stand and walk for long periods of time including maneuvering up and down ladders and stairs BENEFITS Free Play &a

Topgolf | Bartender Job Description ABOUT TOPGOLF Topgolf is where golf meets a great time. We’re a high-energy sports entertainment venue where every shift is different, every guest brings their own energy, and the people who work here make it all happen. If you’re looking for a place to grow, have fun, and be part of something bigger than a job description, you’re in the right place. WHAT WE’RE SEEKING Are you someone who knows their way around a shaker and can craft a perfect cocktail while keeping the energy high and the guests smiling? Do you thrive behind the bar, love connecting with people, and know how to read a room? Can you keep the drinks flowing, the register balanced, and the bar stocked all while delivering an unforgettable guest experience? We’re looking for a Bartender who brings genuine hospitality and real craft to every pour. You’ll be the heartbeat of the bar mixing drinks, managing the flow, and making sure every guest leaves happy. If you love people, love a fast pace, and take pride in your bar work, this is your role. THE ROLE The Bartender is the anchor of Topgolf’s bar experience executing every order with speed and precision, keeping the bar clean and well-stocked, and delivering the kind of warm, attentive service that turns first-time guests into regulars. This role requires deep knowledge of spirits and mixology, responsible alcohol service, and the kind of genuine hospit

Topgolf | Porter Job Description ABOUT TOPGOLF Topgolf is where golf meets a great time. We're a high-energy sports entertainment venue where every shift is different, every guest brings their own energy, and the people who work here make it all happen. If you're looking for a place to grow, have fun, and be part of something bigger than a job description, you're in the right place. WHAT WE’RE SEEKING Are you someone who takes pride in a clean, well-maintained venue, notices what needs attention before being told, and genuinely cares about the environment guests walk into? Do you work efficiently, follow through on every task, and understand that your work sets the stage for every great guest experience? Can you keep a high-traffic entertainment venue in top shape across an entire shift? We’re looking for a Porter who takes real ownership of the venue’s cleanliness and presentation. You’ll complete housekeeping tasks, maintain restrooms and public areas, monitor supplies, assist with minor repairs, and help keep every corner of the venue guest-ready. If you take pride in your work and you understand that a clean venue is a great venue, this is your role. THE ROLE The Porter is responsible for the cleanliness, organization, and upkeep of Topgolf’s public areas, restrooms, and venue spaces. You’ll work under the direction of the Facilities team to complete housekeeping tasks, maintain safety

Topgolf | Bay Host Job Description ABOUT TOPGOLF Topgolf is where golf meets a great time. We're a high-energy sports entertainment venue where every shift is different, every guest brings their own energy, and the people who work here make it all happen. If you're looking for a place to grow, have fun, and be part of something bigger than a job description, you're in the right place. WHAT WE’RE SEEKING Are you someone who loves making people feel welcome the moment they walk in? Do you thrive on high-energy service, know how to read a guest, and genuinely enjoy turning a good time into a great one? Can you take a food and beverage order, upsell with ease, and keep a bay running smoothly all at once? We’re looking for a Bay Host who brings real hospitality to every interaction. You’ll be the face of the guest experience in the bays — serving food and drinks, explaining the game, and making sure every guest leaves with a smile. If you love people, love a fast pace, and love being the reason someone’s visit was unforgettable, this is your role. THE ROLE The Bay Host is Topgolf’s version of a server — but with a lot more energy and a lot more fun. You’ll host guests in the hitting bays, delivering best-in-class food and beverage service while keeping the experience exciting from the first greeting to the final goodbye. This role requires menu knowledge, responsible alcohol service, and the ki

How You’ll Do It Collaborate on building and grounds maintenance needs with the Operations team Monitor operation and proper use of all equipment and systems Control department budgets and spending Monitor the use and inventory of spare parts, maintenance supplies, and equipment Coach and develop the Facilities team and drive Associate engagement Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Edgy Spirit and Caring Ensure that Facilities Associates and Porters are adequately trained, equipped, and engaged Delegate and follow-up on the completion of tasks Maintain safety, health, and environmental policies and procedures Ensure city, county, state, and federal regulations relating to the maintenance department are met What We’re Looking For 3&#43; years facilities management experience for a large or multi-unit venue required Experience building a team, highly preferred High school diploma or equivalent Certificate and two years of documentable HVAC or Electrical journeyman level experience Knowledge of welding and soldering techniques Building maintenance/ construction knowledge Mechanical and electrical equipment maintenance and repair knowledge Must have a clean driving record Excellent communication, time management and organization skills Energy and enthusiasm A high level of self-awareness, receptivity to change and integrity Ability to work in extreme weather conditions for extended periods of time Ability to lift items weighing up to 50 lb. Ability to stoop and bend Availability to work varied shifts, including evenings, weekends and holidays Ability to stand and walk for long periods of time including maneuvering up and down ladders and stairs BENEFITS Free Play &a

Topgolf is looking for a Senior Unity Developer to join our Games team and help lead the next generation of interactive experiences played by millions of Guests across our venues. This role sits at the intersection of game development, real-world sports, connected venues, and large-scale entertainment technology. You will lead the design and architecture of Unity-based games and experiences that run in Topgolf bays, using ball-tracking data, venue systems, real-time scoring, and engaging game mechanics to create fun, social, competitive gameplay. You will lead a small group of engineer’s day to day, partner closely with game designers, artists, UX/UI designers, QA, product owners, and platform engineers, and act as the primary technical voice for the Games team, from roadmap through national rollout. Responsibilities Architect, develop, and optimize Unity games and interactive experiences for Topgolf venues, making key technical decisions for the systems you own. Design gameplay systems, UI, animation, scoring, camera behavior, effects, and game-state logic that other engineers can build on. Lead integration of Unity games with internal Topgolf services, APIs, tracking systems, configuration tools, and venue hardware. Partner with designers and product owners to translate ambiguous game concepts into playable prototypes and production-ready experiences, shaping technical feasibility early. Collaborate with artists and technical artists on asset pipelines, shaders, VFX, animations, and performance-conscious visuals, and set technical standards for quality. Drive down defect rates by improving testability, diagnosing hard-to-reproduce issues, and coaching others on debugging complex venue and platform issues. Write clean, maintainable, well-structured C# code and set the bar in code reviews. Own and improve build, deployment, and development workflows across the Games tea

The Manager, Business Intelligence leads a team of product owners and reporting engineers who build and maintain the reporting our corporate business areas and venues run on. You set the standard for how data is modeled, defined, and delivered in Amazon Quick Suite (Quick Sight) on top of Redshift and Snowflake, and you connect two halves of the team: the product owners who own the relationship with the business and the backlog, and the engineers who build against it. Success is measured less by dashboards shipped and more by decisions improved — how fast a venue GM or a corporate leader gets a reliable answer, and how much they trust it. Team leadership Lead, coach, and develop a team of BI product owners and reporting engineers; own hiring, onboarding, performance, and career growth across two distinct skill tracks. Develop product owners in requirements gathering, backlog management, stakeholder communication, acceptance criteria, and saying no well. Develop reporting engineers in SQL, data modeling, Quick Suite development, and engineering craft. Hold the line between the two: ensure requirements arrive well-defined and that engineers aren't absorbing unscoped work mid-sprint. Run the team's delivery cadence — intake, prioritization, sprint or release planning, and demo/review — balancing executive asks against roadmap commitments and technical debt. Establish and enforce team standards for SQL, data modeling, version control, code review, testing, documentation, and dashboard design consistency. Product management of the reporting portfolio Own the BI product roadmap across corporate functions and venue operations; make the trade-off calls when demand exceeds capacity. Ensure each business area — Finance, Operations, Marketing, F&B, Guest Experience — has a clear product owner relationship and a visible backlog.<