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Workforce Management Lead Jobs

772 active opportunities · Updated for October 2026

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Explore current workforce management lead jobs. Use filters to narrow by work mode, employment type, experience and date posted.

F
Fin
📍 London• Full-time
5mo ago

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. We’re looking for a Senior Product Manager to join our team and help shape the future of business messaging and AI-powered customer engagement. This is a career-defining opportunity to lead a world-class team of engineers, designers, and researchers to deliver products that touch millions of people every day. What will I be doing? Be the Product Manager for the Messenger, Fin’s most important channel Deeply understand the customer problems you’re tackling through research, data, and direct customer interactions — then frame those problems clearly for your team. Manage the roadmap; defining what should be built, when and why - and communicate it to generate alignment and excitement. Collaborate with engineers and designers to imagine, build, and ship solutions, from bold future visions to small,

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F
Fin
📍 London• Full-time
6mo ago

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? We’re looking for Senior+ AI Infrastructure Engineers to build the systems that train and serve Fin's next generation of AI products. Fin is an AI company that builds from the GPU all the way up to a user agent that resolves millions of customer service queries a month. You’ll join a small, highly technical team working at the cutting edge of modern AI infrastructure. The AI Infra team built the training pipelines and runs the inference for custom models like Fin Apex, which outperforms frontier models in customer service tasks, and is the foundation of the AI Group's full stack approach to AI. We’re particularly interested in engineers who have: A track record of working on model training or model inference at scale , or on low‑level GPU coding (e.g. CUDA, Triton). Experience with one is great

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F
Fin
📍 Dublin• Full-time
6mo ago

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? We’re looking for Senior+ AI Infrastructure Engineers to build the systems that train and serve Fin's next generation of AI products. Fin is an AI company that builds from the GPU all the way up to a user agent that resolves millions of customer service queries a month. You’ll join a small, highly technical team working at the cutting edge of modern AI infrastructure. The AI Infra team built the training pipelines and runs the inference for custom models like Fin Apex, which outperforms frontier models in customer service tasks, and is the foundation of the AI Group's full stack approach to AI. We’re particularly interested in engineers who have: A track record of working on model training or model inference at scale , or on low‑level GPU coding (e.g. CUDA, Triton). Experience with one is great

pythonjavaaws
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F
6mo ago

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? As a Business Development Representative, you will play a critical role in driving revenue growth for the Fin Sales organization through effective pipeline generation. Our role is to lay the foundation for Fin Sales by engaging with prospects and customers, helping them understand the value of Fin through creative & engaging prospecting. We invest in our BDRs. We strongly believe in giving our team the opportunities to grow & develop at Fin, to push themselves outside of their comfort zones to achieve goals they never thought possible. In joining the Business Development team at Fin, you join a community that believes in development and promotion from within. We’re looking for people who are excited to work in a fast-moving company, make an impact, and rapidly develop their career

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F
6mo ago

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. Fin is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Fin Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by over 30,000 global businesses, Fin is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What’s the opportunity? We’re

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About Us OpenFX is on a mission to move money as freely as data , unrestricted by time zones, banking hours, or legacy systems. We build the infrastructure that powers cross-border payments for institutions: programmatic FX, settlement, collections, and payouts through a single API. Less than 2.5 years after founding, we process $80B in annualized transaction volume. We are roughly 180 people across San Francisco, New York, Miami, London, Amsterdam, Dubai, Bangalore, and Singapore, with regulated entities and license applications spanning the US, UK, EU, UAE, and beyond. The team comes from J.P. Morgan, Goldman Sachs, Visa, Mastercard, Coinbase, Stripe, Rippling, PayPal, Affirm, and Kraken. We are backed by Accel, Atomico, Lightspeed, M13, NFX, and Northzone, amongst several other global tier-one investors. The Role You will build and lead the entire people function: talent acquisition and people operations, across every geography, from the infrastructure up. This is the senior-most people seat in the company. You report to the COO and work directly with the CEO on org design, executive hiring, workforce planning, and compensation philosophy. This is a builder role. There is a foundation, not a finished function. You will decide what the people function looks like at 300 and design the path to 1000, then build the team that runs it. What you inherit A People Ops and Talent team of 7 Greenhouse as the ATS, with structured interviewing process A Rippling deployment in flight as the core HR system A written culture document that the company actually uses in hiring and performance decisions A company-wide onboarding baseline being stood up now Roughly 50 hires planned across the company in the next two quarters What you will own The hiring engine. Recruiting infrastructure, structured interviews and scorecards, internal sourcing to cut agency dependence, and the operating cadence that fills priority roles without dropping the bar. Every hire must raise the standar

Job Title: General Nurse Location: Ipswich Hourly Rate: £20.17 – £30.00 Are you an experienced Registered General Nurse with strong phlebotomy skills? We’re looking for motivated clinicians to carry out home‑visit blood collections, supporting patients in the comfort of their own homes. This role offers flexibility, autonomy, and the chance to make a meaningful difference through one‑to‑one care. What’s Great About This Role 1‑hour appointment slots, giving you maximum flexibility Choose as many sessions as you like — you're fully in control Simple, app‑based booking system to manage your schedule Opportunities to earn additional pay based on appointment type and complexity Enhanced Pay Rates We offer enhanced pay rates, with additional top‑up bonuses when specific clinical skills are used during appointments: £20.17 – £30.00 per appointment (rate varies based on skills used) Your clinical expertise will directly support individuals in their own homes, improving convenience, comfort, and access to essential care. Key Requirements Minimum 6 months nursing experience Own vehicle and willingness to travel up to ~60 miles Strong communication skills with a compassionate, patient focused approach Ability to work independently and manage your own workload To Be Successful in This Role You Should Have: Registered General Nurse (RGN) with a valid NMC pin General nursing experience within a clinical setting Strong clinical skills and solid knowledge of nursing best practices A compassionate, patient‑focused approach to care Immediate Right to Work in the UK Please note: We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of Practice for the international recruitment of health and social care personnel in England, based on the WHO Workforce Support and Safeguard List. How to Apply If you’re interested in registering with us or would like to learn more about this opportunity, we’d love to hear

recruitment
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Job Title: General Nurse Location: Bournemouth Hourly Rate: £20.17 – £30.00 Are you an experienced Registered General Nurse with strong phlebotomy skills? We’re looking for motivated clinicians to carry out home‑visit blood collections, supporting patients in the comfort of their own homes. This role offers flexibility, autonomy, and the chance to make a meaningful difference through one‑to‑one care. What’s Great About This Role 1‑hour appointment slots, giving you maximum flexibility Choose as many sessions as you like — you're fully in control Simple, app‑based booking system to manage your schedule Opportunities to earn additional pay based on appointment type and complexity Enhanced Pay Rates We offer enhanced pay rates, with additional top‑up bonuses when specific clinical skills are used during appointments: £20.17 – £30.00 per appointment (rate varies based on skills used) Your clinical expertise will directly support individuals in their own homes, improving convenience, comfort, and access to essential care. Key Requirements Minimum 6 months nursing experience Own vehicle and willingness to travel up to ~60 miles Strong communication skills with a compassionate, patient focused approach Ability to work independently and manage your own workload To Be Successful in This Role You Should Have: Registered General Nurse (RGN) with a valid NMC pin General nursing experience within a clinical setting Strong clinical skills and solid knowledge of nursing best practices A compassionate, patient‑focused approach to care Immediate Right to Work in the UK Please note: We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of Practice for the international recruitment of health and social care personnel in England, based on the WHO Workforce Support and Safeguard List. How to Apply If you’re interested in registering with us or would like to learn more about this opportunity, we’d love to h

recruitment
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Job Title: General Nurse Location: Norwich Hourly Rate: £20.17 – £30.00 Are you an experienced Registered General Nurse with strong phlebotomy skills? We’re looking for motivated clinicians to carry out home‑visit blood collections, supporting patients in the comfort of their own homes. This role offers flexibility, autonomy, and the chance to make a meaningful difference through one‑to‑one care. What’s Great About This Role 1‑hour appointment slots, giving you maximum flexibility Choose as many sessions as you like — you're fully in control Simple, app‑based booking system to manage your schedule Opportunities to earn additional pay based on appointment type and complexity Enhanced Pay Rates We offer enhanced pay rates, with additional top‑up bonuses when specific clinical skills are used during appointments: £20.17 – £30.00 per appointment (rate varies based on skills used) Your clinical expertise will directly support individuals in their own homes, improving convenience, comfort, and access to essential care. Key Requirements Minimum 6 months nursing experience Own vehicle and willingness to travel up to ~60 miles Strong communication skills with a compassionate, patient focused approach Ability to work independently and manage your own workload To Be Successful in This Role You Should Have: Registered General Nurse (RGN) with a valid NMC pin General nursing experience within a clinical setting Strong clinical skills and solid knowledge of nursing best practices A compassionate, patient‑focused approach to care Immediate Right to Work in the UK Please note: We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of Practice for the international recruitment of health and social care personnel in England, based on the WHO Workforce Support and Safeguard List. How to Apply If you’re interested in registering with us or would like to learn more about this opportunity, we’d love to hear

recruitment
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Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. The Opportunity The Research, Analytics & Data Science (RAD) team turns insight into action. We uncover customer, product, and business insights and translate them into tools and decision systems embedded directly into GTM workflows. AI has unlocked an entirely new generation of internal tools for our GTM teams. We’re evolving from static dashboards to LLM and agent-powered workflows that do the work: auto-researching accounts, summarizing prior interactions, drafting personalized outreach, flagging renewal risk, and assembling decks and docs - enabling Sales and Success to focus on high-value conversations. The RAD team partners closely with GTM Systems to define problems, solutions, and measure impact - from prototype to production. This is a high-ownership role for someone who thrives in ambiguity, is energized by so

pythonreactsql
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Job Title: Phlebotomists & HCAs with Phlebotomy Skills Location: Norwich Hourly Rate: £17.92 – £28.00 Are you an experienced Phlebotomist or HCA with strong phlebotomy skills? We’re looking for motivated clinicians who want flexibility, variety, and the opportunity to make a meaningful impact across the community. Enhanced Pay Rates We offer enhanced pay rates, with additional top‑up bonuses when specific clinical skills are used during appointments: £17.92 – £28.00 per appointment (rate varies based on skills used) Your clinical expertise will directly support individuals in their own homes, improving convenience, comfort, and access to essential care. What’s Great About This Role 1‑hour appointment slots, giving you maximum flexibility Choose as many sessions as you like — you're fully in control Simple, app‑based booking system to manage your schedule Opportunities to earn additional pay based on appointment type and complexity Key Requirements Minimum 6 months phlebotomy experience Own vehicle and willingness to travel up to ~60 miles Strong communication skills with a compassionate, patient focused approach Ability to work independently and manage your own workload To Be Successful in This Role You Should Have: A Certificate in Phlebotomy A minimum of one year of active experience drawing blood Excellent patient care skills Immediate Right to Work in the UK Please note: We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of Practice for the international recruitment of health and social care personnel in England, based on the WHO Workforce Support and Safeguard List. How to Apply If you’re interested in registering with us or would like to learn more about this opportunity, we’d love to hear from you.

recruitment
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Job Title: Phlebotomists & HCAs with Phlebotomy Skills Location: Norwich Hourly Rate: £17.92 – £28.00 Are you an experienced Phlebotomist or HCA with strong phlebotomy skills? We’re looking for motivated clinicians who want flexibility, variety, and the opportunity to make a meaningful impact across the community. Enhanced Pay Rates We offer enhanced pay rates, with additional top‑up bonuses when specific clinical skills are used during appointments: £17.92 – £28.00 per appointment (rate varies based on skills used) Your clinical expertise will directly support individuals in their own homes, improving convenience, comfort, and access to essential care. What’s Great About This Role 1‑hour appointment slots, giving you maximum flexibility Choose as many sessions as you like — you're fully in control Simple, app‑based booking system to manage your schedule Opportunities to earn additional pay based on appointment type and complexity Key Requirements Minimum 6 months phlebotomy experience Own vehicle and willingness to travel up to ~60 miles Strong communication skills with a compassionate, patient focused approach Ability to work independently and manage your own workload To Be Successful in This Role You Should Have: A Certificate in Phlebotomy A minimum of one year of active experience drawing blood Excellent patient care skills Immediate Right to Work in the UK Please note: We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the Code of Practice for the international recruitment of health and social care personnel in England, based on the WHO Workforce Support and Safeguard List. How to Apply If you’re interested in registering with us or would like to learn more about this opportunity, we’d love to hear from you.

recruitment
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T
6mo ago

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! In this key role as our Senior Leadership Development Manager, you are responsible for driving a culture of continuous growth across Trustpilot. You will achieve this by designing and executing cutting-edge learning solutions that are strategically aligned with our long-term business goals, enabling Trusties to thrive. Your impact will be felt cross-functionally as you develop engaging training programmes and provide essential support to leaders, ultimately fueling both individual and organisational growth through impactful initiatives. What you’ll be doing: Lead the development and implementation of scalable learning programmes that empower Trustpilot’s global workforce and support our long-term vision. Design and deliver high-impact learning programmes using the latest methodologies and digital tools. Lead cross-functional projects to ensure impactful, timely delivery of learning initiatives with measurable results. Analyze complex learning challenges and create tailored solutions to meet organisational needs. Collaborate with stakeholders across regions to identify learning gaps and develop operational solutions that move the needle. Support the continuous development of our global Learning and Leadership Development Strategy, identifying business needs and proposing solutions that have business impact. Facilitate engaging and interactive learning experiences, from workshops to digital modules, that inspire continuous personal and professional growth. Measure the impact of learning initiatives, using feedback and data to inform ongoing improvement. Mentor colleagues, fostering a culture of knowledge sharing and continuous learning. Advoc

F
7mo ago

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Fin is the AI Customer Agent company, and our platform is what makes shipping that innovation possible. At Fin, shipping is our heartbeat , and product teams shouldn't have to worry about infrastructure—it should “just work.” We are hiring a Senior Engineer for the Infra-Platform team, part of our broader Infraservices Group. Our team’s mission is simple but powerful: prevention is better than cure. We provide the tooling and platforms that make reliability, observability, secure deployment, and velocity the default path for every engineer. We make it incredibly easy to do the right thing, and appropriately hard to do the wrong thing. AI is how we live that mission. We don't just build the platform for the AI Customer Agent company, we build with AI. Our engineers use coding agents and self-aut

awsaisalesforce
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O
Okta
📍 United States• Full-time• $161K – $221K/yr
7mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Team We safeguard Okta from threats and vulnerabilities that could disrupt our business or erode our customers’ trust. The Defensive Cyber Engineering organization is responsible for the Security Data Platform, infrastructure, and tooling that enable Okta’s Detection and Response capabilities. The team also manages enterprise security tools and infrastructure that support XDR, DLP, and SSPM capabilities. The Role We are expanding this team to support Okta’s Public Sector roadmap by hiring a Staff Software Engineer in the DC area. You’ll work closely with Security, Business Technology Engineering, and Product teams to implement and manage security solutions, ensuring our core infrastructure applications protect our workforce, endpoints, and corporate data. To deliver on this vision, you will build data and infrastructure platforms by leveraging your software, data, and security engineering skills. You’ll use automation, policy-as-code, and cloud-native technologies to deliver scalable, resilient, and secure solutions. What you bring: 8+ years of strong coding and scripting experience, with a focus on building automation and custom tooling for security engineering teams. Experience with Python is required; proficiency in other languages (e.g., Bash, PowerShell, Go) is a plus. Experience developing and maintaining ETL/ELT pipelines for onboarding security data into Okta’s security data lake. Experience working with security teams to integrate log sou

pythonawsazure
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