About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity / ポジションの魅力 As an Air Operator, you'll play a key role in ensuring smooth and timely air freight movements for our customers. You'll coordinate daily with airlines, trucking partners, terminals, and internal teams to keep shipments on track. 航空オペレーターとして、お客様に円滑でタイムリーな航空貨物輸送を確保する上で重要な役割を果たします。貨物の追跡を維持するため、航空会社、トラック輸送パートナー、ターミナル、および社内チームと日常的に連携します。 This role combines hands-on operations, customer service, and documentation work helping deliver seamless supply chain execution while driving efficiency, volume growth, and profitability across our Japan gateway. この役割は、実務オペレーション、カスタマーサービス、およびドキュメンテーション業務を組み合わせたものであり、シームレスなサプライチェーンの実行を提供しながら、日本のゲートウェイ全体の効率性、貨物量の成長、および収益性を推進します。 What You'll Do / 業務内容 Execute end-to-end air shipments: / エンドツーエンドの航空貨物輸送の実行: Receiving booking, contact with shipper/consignee and agent to arrange the shipment within SOP's provided. 予約の受付、荷送人/荷受人および代理店と連絡を取り、提供されたSOPの範囲内で出荷を手配する。 Input data into system to create file, completing Mawb and Hawbs, ensure correct & on time handling of files, file AMS or submit EDI (FHL/FWB) as required. システムにデータを入力してファイルを作成し、MAWBおよびHAWBを完成させ、ファイルの正確かつ期日通りの処理を確保し、必要に応じてAMSのファイル送信やEDI（FHL/FWB）の送信を行う。
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At Senior Ip Security Engineer in Tokyo
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The Team + The Role The Enterprise Sales team at Pendo partners with some of the world’s largest organizations to improve and transform their digital experiences. The team operates in a fast-paced, collaborative environment and works closely with Solutions Engineering, Customer Success, Legal, Product, and executive leadership to drive meaningful business outcomes. Enterprise Sales values clear execution, strong partnership, and disciplined sales practices to win complex enterprise opportunities. As an Account Executive, Enterprise Sales, you will lead complex enterprise deals and own multi-stakeholder sales cycles with organizations of 1,500+ employees. You will build executive relationships, develop multi-year account strategies, generate high-quality pipeline, and apply MEDDPICC and Force Management principles to drive forecast accuracy and long-term customer value. This is a hybrid position working 3 days per week in our Tokyo, Japan office. What this looks like day-to-day Enterprise deal leadership: Act as the internal lead for complex enterprise opportunities, coordinating cross-functional partners across Solutions Engineering, Customer Success, Legal, Product, and executive leadership. You keep the team aligned, the deal strategy clear, and the process moving with urgency and discipline. Executive relationship building: Build and maintain strong relationships across the C-suite, IT, and business leadership within organizations of 1,500+ employees. You understand stakeholder priorities and connect Pendo’s value to meaningful business outcomes. Value-based selling: Lead sales cycles focused on solving meaningful business problems and supporting digital transformation initiatives. You shape the value narrative, guide customers through complex decisions, and position Pendo as a strategic partner. Sales methodology and forecasting: Apply MEDDPICC and Force Management principles to manage complex, multi-stakeholder sales cycles. You maintain strong deal hygie
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relicでは、当社のソリューションに対する需要の高まりに対応し、新たな顧客エンゲージメントを促進するためにインサイドセールスチーム(以下SDR)を強化します。 New RelicのSDRは、会社全体のセールスファネルを創出する重要な役割を担っています。お客様はNew Relicを初めてご利用になる場合が多いため、SDRはNew Relicの会社、サービスを印象付けすることでリードの質を高め、適切な次のステップを見極める必要があります。そして、お客様の課題を発掘し、お答えすることで、当社の営業部門を支えるパイプラインを創出いただきます。 これまでチームでの営業活動を重視し、トップパフォーマンスを発揮された方、インサイドセールス、営業職でのキャリアアップに強い関心を持っている方のご応募をお持ちしております。 今回募集するSDRの方には、成長市場における当社の中長期的な営業戦略を担って頂き、日本のデジタルビジネス市場に影響を与えることができる機会を提供します。 What you'll do あらゆるチャネル、仕組みを構築・活用してのPipelineの創出 業界・アカウント・キーマン分析 マーケティングリード情報の整理 アプローチ方法について営業とプランニング アウトバウンドコールの実施とアポイントの取得 見込み顧客へのナーチャリングの実施 This role requires インサイドセールス経験1年以上、外資系SaaS企業のインサイドセールス経験1年以上の方が望ましい。 アウトバウンド、インバウンドコール共にスキルがある方 ペルソナを意識したメッセージ開発を積極的に実施し、チームにフィードバックできる方 セルフスターターで高いトランザクション量を自分で管理できる方 社内営業効率化SaaSツール(CRM、メール配信ツール、その他)使用経験があること。Salesforceユーザー歓迎 日本語ネイティブスピーカー / 日本国内での就業が可能な方（ビザサポートはありません) Please note that visa sponsorship is not available for this position #LI-RT #LI-Hybrid Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and value
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relicのソリューションをお客様にお届けするSolutions Consultantを募集しています。テクニカルセールスに熱意を持つコンサルタントやプリセールスエンジニア、あるいはデベロッパーだけどお客様と話す機会が多いという方は大歓迎です。New Relicには技術的に優秀なエンジニアを優秀なSolutions Consultant に転向させた実績がありますので、セールス寄りの経験が浅く、このポジションへのフィットに心配な方でもご安心ください。オンボードのためのトレーニングも揃っています。 Solutions Consultantの主な業務は、New Relicの営業、Technial Account Manager、 Technical Support Engineerやマーケティングチームなどと共に、クラス最高のNew Relicソリューションをお客様のビジネスに効果的に活用頂くためのご提案や、素晴らしい機能をきちんと活用して頂くための技術的な支援することです。 当社のSolutions Consultantとして、さまざまな業界やシステムに対する技術的なサポートをすることで、お客様のビジネスニーズや市場動向を把握することができます。当社の持つSaaSソリューションの販売に関する豊富な知見や、セールスサイクルの全フェーズを理解するとともに、現場のセールスをサポートするSolutions Consultantを求めています。他のSolutions Consultantや製品チームと協力して、お客様のITインフラストラクチャやソフトウェアアーキテクチャを理解すると共に、お客様のビジネスニーズを解決するソリューションを作成し、New Relicのソリューションがリアルタイムでこうしたニーズにどのように対応しているかを確認していきます。 What you'll do お客様にNew Relicソリューションの価値が伝わるよう、New Relicコンサルティングの知識を提供する New Relicのソリューション、お客様の要件に関連した価値を明確に説明したカスタマープレゼンテーション作成や、説得力のある顧客向け概念実証デモを構築し提示する New Relicソリューションを広めるために、イベント登壇や技術資料の作成、トレーニングなどを提供する New RelicのSales、Solution Consultant、Technical Account Managerと商談機会について協働する 責任感が強く、大胆で、本格的であり、熱意があり、首尾一貫している、など企業としてのコアバリューの順守は不可欠です。 This role requires プロジェクトまたは営業活動などで顧客との対応経験があり、 Pre-sales Engineer、技術系Consultant/Architect、システム運用管理者、Software Developerなどで3年以上の経験があること 最新技術に興味があり、自ら手を動かしてキャッチアップしている 運用監視やシステム管理設計などのアプリケーション/インフラ運用に関わる知識や経験、興味を持っている AWS、Azure、Google Cloudなどのクラウドプラットフォームの経験 Slackやメールなどで海外メンバーと文章でやり取りできるレベルの英語の読み書き Bonus points if you have Java、PHP、.NET、Rub
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your Opportunity We are seeking a proactive and detail-oriented Associate HRBP to join our team in Tokyo. In this role, you will be responsible for the day-to-day HR operations and provide essential support across the entire employee lifecycle. You will work closely with the local management team to ensure a positive work environment while maintaining compliance with Japanese labor standards. This role is critical in ensuring a positive employee experience and supporting our growth in the Japanese market. Beyond compliance, you will act as a cultural bridge and a dedicated local resource, ensuring our Tokyo team feels connected to our global mission while fostering a collaborative and effective team environment. This is an excellent opportunity for an HR professional looking to grow their career in a dynamic, international environment. Key Responsibilities Performance Management Partners with HRBP to advise managers and employees on all aspects of the New Relic performance management process both informal and formal. Provides guidance to the business on the appropriate solutions while taking into account New Relic’s policies as well as local laws and regulations. Support on the content of written and verbal informal performance feedback, coaching plans, and/or behavioral/formal improvement plans Employee Relations (ER) Conducts ER investigations as a lead and/or support aligned with New Relic’s policies as well as local laws and regulations. Re
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relicはデジタルインテリジェンスのリーディングカンパニーであり、SaaSで提供されるデジタルインテリジェンスプラットフォームを通じてお客様に世界に類を見ない体験を提供しています。当社は、ソフトウェア開発者、ITオペレーション、DevOpsチーム、アプリケーションオーナーがソフトウェアアプリケーションのパフォーマンス、顧客体験、ビジネス成果を向上させるための製品を提供することに力を注いでいます。 キャリアを新たな高みに引き上げたいと考えているソフトウェアセールスのプロフェッショナルや、急成長している会社にて、成長中の製品に携わる仕事をしてみたいとお考えの方、New Relicでは、当社のテクノロジーを推進し、お客様の成功のためにスキルを共有することのできる優秀なセールスのプロフェッショナルを募集しています。SaaSセールスに情熱を持ち、SaaSがどのようにビジネスに影響を与えるかに興味があり、テクノロジーセールスの経験をお持ちの方は、ぜひご応募ください。個人的にもプロフェッショナルとしても成長できる貴重な機会を提供いたします。 What you'll do インバウンドならびに自身で発掘した見込客を適切にフォローし、商談をクローズすること 既存顧客からの新たな商談機会を発掘しアップセルを推進すること 販売プロセスの改善に継続的に取り組むこと その他当社が適宜決定する関連業務を遂行すること This role requires • 直販営業経験5年以上、特に SaaS 営業経験2年以上が望ましい • 顧客、社内に対して積極的な提案ができるチャレンジャーセールススキルがあること。(ルートセールスは対象外) • 新しい業界、新しいテクノロジーへの関心が高い方 • 業界にこだわらず営業活動ができる • 特定数社のアカウントマネージメントより、数十社、複数業界のアカウント担当経験がある • チームセリング、特にプリセールスにおいてエンジニアとのコラボレーションが得意である • 熟考型ではなく走りながら考えることできるハードワーカー • 技術的またはミドルウェアのバックグラウンドがあり、インフラ、ソフトウェアの動向、SaaS販売の動き全般についての基本的な理解をお持ちの方、またSFDCやSlack、PowerPoint、Zoomなどの各種ソフトウェアビジネスツールの使用経験をお持ちの方は歓迎いたします Please note that visa sponsorship is not available for this position. #LI-RT Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives in
You will have the opportunity to shape, mold, and impact how fast we grow, the way we’re viewed, and the candidate experience. We are looking to hire a Recruiter who will be responsible for finding the best talent; you will be the face of recruiting at Datadog! You will be the first point of contact for new candidates in the hiring process, playing a critical role in identifying great candidates, telling the Datadog story and ultimately turning great candidates into great employees. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Find qualified talent for our open roles via sourcing, job posts, referrals, and agencies Screen candidates to ensure their qualifications match the open roles Collaborate with leadership to design or streamline interview processes Ensure follow up and closure for all interviewed candidates Negotiate compensation with qualified candidates Enhance our recruitment process through training interview teams Leverage Greenhouse to track candidate progress through funnel, resurface existing talent, and keep consistently clean data for reporting Ensure candidates have an excellent interview experience - regardless of outcome Who You Are: Experienced in full-lifecycle recruiting, with 2-5 years either in-house or in a staffing agency environment A sourcing master in your ability to identify where top talent lives Autonomous with a demonstrated ability to work independently and simultaneously on multiple positions Exceptional at selling value proposition, negotiating and closing great candidates Skilled at operating with a sense of urgency in all stages of the recruiting cycle Able to successfully navigate an ever-changing process Datadog values people from all walks of life. We
As an Enterprise Customer Success Manager, you will be responsible for driving the healthy adoption and positive experience of some of Datadog’s largest and most strategic customers. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with Sales and Technical Solutions to proactively drive adoption from onboarding through to maturity. Own and project manage the on-boarding process for new customers. Discover, own and manage the customer’s success plan. Ensure consistent alignment with decision makers on the impact of their investment in Datadog. Proactively build and maintain targeted relationships with people of influence throughout the customer base. Collaborate cross-functionally with internal Datadog teams (sales, support, enablement, product, finance, and legal). Monitor and analyze usage trends to uncover potential renewal opportunities and risks. Act as the primary owner of customer adoption and health. With demonstrated understanding of observability and security platforms, align customers technical and business objectives to our platform offerings Who You Are: 3+ years in a Customer Success or Account Management role in B2B SaaS. Experience working with a portfolio of accounts that included large Enterprise. Experienced in driving discovery to understand your customers key pain points, objectives and priorities. Excellent in communicating complex concepts and aligning them to the pains and objectives of your customers. Experienced in shifting your message effectively to align with the expectations of the audience. You’re excited to work in a fast paced environment, where you’re expected to consistently develop your skill set and play an active role in the development of the team’s best practices. Able to t
About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . We’re looking for an Agency Lead to help grow Pinterest’s agency business in Japan. As the primary point of contact for the HoldCo agency partners, you’ll leverage executive relationships and your Pinterest ad platform expertise to inspire agencies to become Pinterest ad experts. Scaling education and product knowledge will be a big part of the role, as you will help transform our agency partners into advocates by educating them on how to leverage Pinterest’s paid and organic solutions to meet their clients’ goals. In doing so, you’ll play a key role in scaling one of the fastest growing advertising platforms in history through your agency partnerships. What You'll do: Drive incremental and new business revenue with top agencies Build relationships at the c-level and educate agencies to master the Pinterest ad platform an
About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . As the Sales Manager for CPG and Growth verticals in Japan, you will define, launch and drive strategic outcomes and operationalize the vision for the sales team. We’re looking for a high-performing candidate with experience building advertising / media sales teams from the ground up, passion for solving ambiguous problems, excellent communication skills and the ability to influence cross-functionally and globally. Our advertising business is thriving, our user base continues to grow, and we believe the impact of this role can fuel our company to grow in unprecedented ways. What you’ll do: Drive and grow revenue with top existing and potential partners Partner with the world’s top marketers to build integrated marketing programs and engage partners in content growth opportunities Shape the future of our Sales organization by building, trai
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for an Account Executive, SMB who will play a critical role generating new business and fielding inbound prospects in their territory. You will be responsible for targeting, building and nurturing positive relationships with key decision-makers and assisting them through their Figma evaluation and buying process of all products. This is an opportunity to accelerate your career, learn from leading sellers in the industry and build an incredible network of cross functional partners at Figma. This is a full time role that will be held from our Tokyo Hub. What you’ll do at Figma: Create and manage a pipeline of SMB accounts from inbound and outbound activity to consistently meet or exceed quarterly and annual sales targets Apply effective discovery and value-selling techniques to build and strengthen relationships with key decision-makers in both new and existing customers (500< FTEs) Align with key decision makers to identify where Figma’s roadmap and innovations can solve business challenges Conduct thorough analysis to tier and prioritize accounts in large volumes Expertly position Figma and engage cross-functional partners where necessary to drive deals forward Leverage opportunities to advance relationships through in-person meetings and networking opportunities We'd love to hear from you if you have: Exposure to a structured sales or outbound program (sales experience as an SDR or AE) Exposure to closing sales for a software or SaaS business in an outbound function Cons
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for an Enterprise Account Executive who will play a critical role driving sales and maximizing revenue with our Enterprise customers. You will be responsible for targeting, building and nurturing positive relationships with key executive level decision-makers, understanding complex business needs, and delivering innovative solutions across our product suite. This is an opportunity to accelerate your career, learn from leading sellers in the industry and build an incredible network of cross functional partners at Figma. What you’ll do at Figma: Create and manage a pipeline of Enterprise accounts to consistently meet or exceed quarterly and annual sales targets Apply effective discovery and value-selling techniques to build and strengthen relationships with key decision-makers in both new and existing customers (5000+ FTEs) Align with executives on business challenges and gain sponsorship for enterprise wide deployments for a suite of products, identifying where Figma’s roadmap and innovations fit in the long term Conduct thorough analysis to create strategic account plans that outline company priorities and initiatives, multi-threading at an executive level to build on expansion opportunities Manage a book of business by tiering accounts and initiating techniques to save contractions Co-create with cross-functional partners to expertly position Figma, drive deals forward and ensure customer success Leverage opportunities to advance executive level relationships through in-person me
About the Team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the Role As a foundational FDE manager, you’ll lead FDE through high-stakes, ambiguous customer deployments and own technical and business value outcomes end to end. You’ll grow a team that can operate under pressure and help OpenAI learn from the field. You’ll partner closely with Product, Research, Sales, and GTM to ensure fieldwork informs roadmap priorities, drives new exploration, and supports safe deployment at scale. Your decisions will influence how OpenAI is trusted by the customers closest to our deployment work. Your success will be measured by how consistently your team ships, how clearly you deliver signal to Research and Product, and how durable your team and delivery model prove to be. This role is based in Tokyo. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. This role also will require travel up to 40%, although mainly local. To succeed in this position you must be bilingual—fluent in both Japanese and English (spoken and written). Please note that your resume must be submitted in English, and the interview process will include conversations in both languages. In this role, you will: Lead and grow a team of FDE delivering production systems with frontier models Own end-to-end delivery outcomes through clarity, speed, tight coordination, and technical quality Codify what works into tools, playbooks, and roadmap inputs that create leverage for both OpenAI and our wider developer community Notice early indicators and raise them with urgency, whether in product behavior, customer environments, or delivery practices Use judgement to distinguish what requires action and what does not Set a high bar for FDE performance and support each person’s growth through direct, acti
About the team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the role Forward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams. You will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams. This role is based in Tokyo. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Travel is expected in this role, mainly within Japan. To succeed in this position you must be bilingual—fluent in both Japanese and English (spoken and written). Please note that your resume must be submitted in English, and the interview process will include conversations in both languages. In this role you will Own technical delivery across multiple deployments from first prototype to stable production Build full-stack systems that deliver customer value and sharpen how we learn Embed closely with customer teams, understand their needs, and guide adoption of what you build Scope work, sequence delivery, and remove blockers early Make trade-offs between scope, speed, and quality; adjust plans to protect delivery Contribute directly in the code when progress or clarity depends on it Codify working patterns into tools, playbooks, or building blocks that others can use Share field feedback that helps Research and Product understand where the models succeed and where they can improve Keep teams moving through clarity and follow-through You might thrive in this role if you Bri
About the team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the Role This is a founding role. As a Technical Deployment Lead (TDL), you will define how OpenAI delivers complex systems to customers. You will own how they are built, shipped, and adopted. You’ll translate business outcomes into a technical plan, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals. This is not a management role, however you'll own delivery end-to-end: embedding with customers to map workflows and success criteria, ensuring components ship on time, and leading readiness and change management for adoption. You’ll track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale. You will also share field insights with Product and Research to guide roadmap and priorities. Success will be measured first and foremost by impact - deployments that deliver measurable value against customer goals, drive adoption, and become critical to their workflows. Additional measures of success include delivery reliability (milestones hit, low reopen/churn), operating leverage (patterns reused across deployments), judgment under pressure, and product impact (field signal that shifts roadmaps/architectures). This is a high-trust, high-autonomy role. Success requires deep technical project management expertise, extreme ownership of outcomes, and an ability to immerse in customer workflows and partner with customer teams to solve complex engineering problems at pace. This role is based in Tokyo. We use a hybrid model of 3 days in office and offer relocation assistance. Travel up to 25-50% is required. To succeed in this position you must be fully bilingual—fluent in both Japanese and English (spoken and writt
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