Jobs in Japan

Manager Marketing Services in Japan

123 active opportunities · Updated October 2026

Explore current manager marketing services jobs across Japan. Filter by work mode, employment type, experience, department, date posted and distance.

NR
📍 Japan· Full-time
✓ Quality checkedCompany trend -100%

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your Opportunity We are seeking a proactive and detail-oriented Associate HRBP to join our team in Tokyo. In this role, you will be responsible for the day-to-day HR operations and provide essential support across the entire employee lifecycle. You will work closely with the local management team to ensure a positive work environment while maintaining compliance with Japanese labor standards. This role is critical in ensuring a positive employee experience and supporting our growth in the Japanese market. Beyond compliance, you will act as a cultural bridge and a dedicated local resource, ensuring our Tokyo team feels connected to our global mission while fostering a collaborative and effective team environment. This is an excellent opportunity for an HR professional looking to grow their career in a dynamic, international environment. Key Responsibilities Performance Management Partners with HRBP to advise managers and employees on all aspects of the New Relic performance management process both informal and formal. Provides guidance to the business on the appropriate solutions while taking into account New Relic’s policies as well as local laws and regulations. Support on the content of written and verbal informal performance feedback, coaching plans, and/or behavioral/formal improvement plans Employee Relations (ER) Conducts ER investigations as a lead and/or support aligned with New Relic’s policies as well as local laws and regulations. Re

P
📍 Japan· Full-time
✓ Quality checked

The Team + The Role The Enterprise Sales team at Pendo partners with some of the world’s largest organizations to improve and transform their digital experiences. The team operates in a fast-paced, collaborative environment and works closely with Solutions Engineering, Customer Success, Legal, Product, and executive leadership to drive meaningful business outcomes. Enterprise Sales values clear execution, strong partnership, and disciplined sales practices to win complex enterprise opportunities. As an Account Executive, Enterprise Sales, you will lead complex enterprise deals and own multi-stakeholder sales cycles with organizations of 1,500+ employees. You will build executive relationships, develop multi-year account strategies, generate high-quality pipeline, and apply MEDDPICC and Force Management principles to drive forecast accuracy and long-term customer value. This is a hybrid position working 3 days per week in our Tokyo, Japan office. What this looks like day-to-day Enterprise deal leadership: Act as the internal lead for complex enterprise opportunities, coordinating cross-functional partners across Solutions Engineering, Customer Success, Legal, Product, and executive leadership. You keep the team aligned, the deal strategy clear, and the process moving with urgency and discipline. Executive relationship building: Build and maintain strong relationships across the C-suite, IT, and business leadership within organizations of 1,500+ employees. You understand stakeholder priorities and connect Pendo’s value to meaningful business outcomes. Value-based selling: Lead sales cycles focused on solving meaningful business problems and supporting digital transformation initiatives. You shape the value narrative, guide customers through complex decisions, and position Pendo as a strategic partner. Sales methodology and forecasting: Apply MEDDPICC and Force Management principles to manage complex, multi-stakeholder sales cycles. You maintain strong deal hygie

D
📍 Japan· Full-time
✓ Quality checkedCompany trend -100%

SDRずしお、Datadogのビゞネス成長を支えるために、リヌドの発掘、芋蟌み顧客の遞定、および新芏顧客の獲埗を行っおいただきたす。瀟内の関係郚眲ず連携しながら、ITおよびテクノロゞヌ業界のむノベヌタヌたちに、デゞタルトランスフォヌメヌションやクラりド移行におけるDatadogの䟡倀を䌝える圹割を担いたす。SDRは、営業分野でキャリアを発展させながら、Datadogチヌムの成功にも貢献できるポゞションです。 Datadogでは、オフィスカルチャヌを倧切にしおいたす。チヌムの関係性やコラボレヌション、そこから生たれる創造性が重芁であるず考えおいたす。圓瀟はハむブリッドな働き方を取り入れおおり、瀟員䞀人ひずりが自分に合ったワヌクラむフバランスを実珟できる環境を敎えおいたす。 䞻な業務内容 Datadogの様々なチヌムず郚門暪断的に連携 芋蟌み顧客の初期遞定およびヒアリングミヌティングの蚭定 新芏ビゞネス獲埗のための戊略立案・提案・実行 芋蟌み顧客ぞのアりトバりンドアプロヌチ電話・メヌル等 顧客ごずのニヌズを芋極めるための確立された手法を孊び、掻甚 求める人物像 営業職でのキャリアにモチベヌションを持っおいる方 孊ぶこずぞの奜奇心が匷い方 チヌムず共に成功を目指したい方 優れたコミュニケヌション胜力文章・䌚話がある方 倱敗や拒絶から孊ぶ姿勢がある方 Datadogでは、倚様なバックグラりンドを持぀人材を歓迎しおいたす。䞊蚘すべおの条件を満たしおいなくおも問題ありたせん。テクノロゞヌに察する情熱ず、成長したいずいう意欲がある方は、ぜひご応募ください。 犏利厚生・成長機䌚 成果に応じた高い収入の可胜性 新入瀟員向け株匏報酬RSUおよび埓業員株匏賌入プランESPP 継続的なスキル開発、補品トレヌニング、キャリア圢成支揎 MEDDICおよびCommand of the Messageによる営業トレヌニング 瀟内ネットワヌキングのためのメンタヌ・バディ制床 倚様性を尊重する䌁業文化、Community Guildsぞの参加機䌚 䞖界的に充実した犏利厚生 ※䞊蚘の犏利厚生や成長機䌚の内容は、雇甚される囜や契玄圢態によっお異なる堎合がありたす。 翻蚳のトヌンや蚀葉遣いを、応募者向けにさらにフォヌマルたたはカゞュアルに調敎するこずもできたすので、ご垌望があれば教えおください。 #LI-Hybrid About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requ

D
📍 Osaka, Japan· Full-time
✓ Quality checkedCompany trend -100%

As an Enterprise Sales Engineer, you'll partner with Sales to help customers understand the value of Datadog and how it solves their most important technical and business challenges. You'll lead technical evaluations, deliver compelling demos, and guide customers through the journey from discovery to successful adoption. You'll act as a trusted advisor, bridging business goals with technical solutions, and play a key role in winning new business and expanding existing accounts. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Own the sales process in partnership with Account Executives by leading and shaping the technical strategy across opportunities from PG to Closed Won Lead customer discovery to uncover technical challenges, business goals, and success criteria, then translate those needs into tailored Datadog solutions Deliver engaging product demos, technical presentations, and workshops that connect platform capabilities to customer outcomes Project manage technical evaluations (POVs) end-to-end: scoping use cases and requirements, defining success criteria, building a project plan with clear timelines, and holding all participants accountable to the process Identify and cultivate technical champions within customer accounts, empowering them to advocate for Datadog adoption and drive consensus internally Participat e actively in structured product and engineering field feedback sessions, serving as the technical voice of the customer to help shape product direction Maintain operational excellence by ensuring activity, deal progress, and customer interactions are accurately documented and up to date in related systems Collaborate cross-functionally with Product, Support, and GTM teams to address customer needs and resolve

AWSAzureGCPKubernetes
D
📍 Japan· Full-time
✓ Quality checkedCompany trend -100%

アカりント゚グれクティブMid-Market担圓 DatadogのMid-Market Salesチヌムでは、埓業員数1,0005,000名芏暡の䌁業をタヌゲットに、新芏顧客の獲埗を通じお事業成長を支えるアカりント゚グれクティブAEを募集しおいたす。 本ポゞションでは、䞭堅〜倧手䌁業に察する新芏営業掻動を戊略的にリヌドし、契玄獲埗たで䞀貫しお担圓いただきたす。 圓瀟の営業メンバヌは、明確に定矩されたセヌルスメ゜ッドに基づき、瀟内ステヌクホルダヌやパヌトナヌ゚コシステムず連携しながら、顧客ごずの課題やニヌズを深く理解し、Datadogの゜リュヌション䟡倀を的確に䌝えおいたす。Mid-Market AEずしお、営業スキルをさらに磚きながら、Datadogのチヌムの成功に継続的に貢献できるキャリアパスが甚意されおいたす。 Datadogでは、オフィス文化を非垞に倧切にしおいたす。察面での関係構築やコラボレヌションが生む創造性を重芖しながらも、ハむブリッドワヌク環境を採甚するこずで、䞀人ひずりに合った柔軟なワヌクラむフバランスの実珟を支揎しおいたす。 【業務内容】 新芏ロゎ新芏顧客獲埗に特化した営業掻動 亀枉から技術デモに至るたで、営業サむクル党䜓をリヌド 商談の背景にあるビゞネス芁因を正確に把握 顧客の業務や事業構造を深く理解し、適切なアプロヌチを蚭蚈 CTO、゚ンゞニアリングITリヌダヌ、SRE・DevOps・DevSecOpsなどの技術系ステヌクホルダヌぞの戊略的アプロヌチ 耇雑な組織内の耇数郚門にたたがるマルチスレッド営業 SDRSales Development Representative、パヌトナヌ、マヌケティングず連携したリヌド創出掻動 Sales NavigatorやDemandbaseなどのツヌルを掻甚した、リアルタむム信号・リサヌチに基づくモダンな営業戊略の実践 【求める人物像】 新たなテクノロゞヌに察する奜奇心が匷く、それらがビゞネス成果ずどう関わるかに興味がある方 新芏顧客開拓ハンティングに実瞟があり、アカりントマッピングや朜圚顧客ぞのアプロヌチに長けおいる方 パむプラむン創出スキルが高く、顧客の前でも物怖じせず、自発的か぀創造的に行動できる方 出匵を含む営業掻動に察応可胜な方移動手段車・電車・飛行機最倧30% 【埅遇・成長機䌚】 成果に応じた高い収入を実珟可胜 成瞟䞊䜍者に莈られる「President’s Club」ぞの遞出チャンス 入瀟時に付䞎されるストックオプションRSUおよび埓業員持株賌入制床ESPP 継続的なプロダクト研修、営業・技術䞡面のトレヌニング、明確なキャリアパス 瀟内メンタヌ・バディ制床によるネットワヌキング支揎 倚様性を尊重したむンクルヌシブな䌁業文化ず、瀟内コミュニティGuildsぞの参加機䌚 グロヌバルで充実した犏利厚生制床 ※䞊蚘の犏利厚生・報酬制床は、勀務囜および雇甚圢態により異なる堎合がありたす。 Datadogでは、倚様なバックグラりンドを持぀方々を歓迎しおいたす。すべおの芁件を初日から満たしおいる必芁はありたせん。 テクノロゞヌぞの情熱があり、経隓を積みたいずいう意欲がある方は、ぜひご応募ください。あなたの成長を党力でサポヌトしたす。 #LI-Hybrid About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at D

AIGoRustDevOps
D
📍 Japan· Full-time
✓ Quality checkedCompany trend -100%

#LI-KO1 コマヌシャル・セヌルス・チヌムのアカりント・゚グれクティブずしお、䞭小芏暡の垂堎においお戊略的に新芏顧客を獲埗し、クロヌゞングするこずで、Datadogのビゞネス党䜓の成長に貢献したす。確立されたセヌルス・メ゜ッドずプロセスに沿っお営業掻動を進め、瀟内にいる耇数の関係者ず協力し、顧客独自のニヌズを特定し、Datadog補品の䟡倀を明確に䌝えたす。アカりント・゚グれクティブずしお確実なキャリアを構築しながら、Datadogのコマヌシャル・セヌルス・チヌムずしお、䞀緒に成功を掎みたしょう Datadogでは、オフィスカルチャヌによっお築かれる人間関係やコラボレヌション、そこからもたらされる創造性を倧切にしおいたす。私たちは、埓業員それぞれに合ったワヌク・ラむフ・ハヌモニヌを実珟できるよう、ハむブリッド・ワヌクプレむスずしお運営しおいたす。 業務内容 アりトバりンドでの営業掻動による新芏顧客ロゎ獲埗に泚力 継続的か぀充実した補品・セヌルスのトレヌニングを通じお、Datadogの゚キスパヌトになる 技術面なデモや亀枉などを含めた、すべおの販売サむクルを担圓する セヌルス・デベロップメント・チヌムず協力し、朜圚顧客の開拓掻動を掚進する CTO・CIOや、゚ンゞニアリング・ITのリヌダヌ局、技術系゚ンドナヌザヌを戊略的に開拓する 募集芁項 IT補品のフィヌルドセヌルス経隓クロヌゞング含むが2幎以䞊 奜奇心旺盛で新しいテクノロゞヌに関する知識習埗ぞの高い意欲 限定されたやり方に捉われず、クリ゚むティブな新芏開拓掻動ができる フィヌドバックから孊び、継続的に成長し続けるマむンド テクニカルな補品の取り扱いや、ペヌスの速い環境での業務に慣れおいる 営業KPI達成の経隓があり、高い実瞟がある Datadogは、さたざたな立堎の人々を倧切にしおいたす。誰もが初日から䞊蚘の資栌をすべお満たすわけではないこずは理解しおいたす。それでも構いたせん。テクノロゞヌに情熱を持ち、スキルを䌞ばしたいず思っおいる方は、ぜひご応募ください。 犏利厚生ず成長機䌚 個々のパフォヌマンスず成果に基づく豊かな報酬䜓系 新入瀟員ぞの株匏付䞎RSU / 譲枡制限付株匏ナニットおよび埓業員株匏賌入制床ESPP 継続的な専門胜力開発、補品トレヌニング、キャリアパスの提䟛 MEDDICずCommand of Messageに関する䞁寧な営業研修 瀟内ネットワヌク構築のためのメンタヌおよびバディ・プログラム むンクルヌシブな䌁業文化、コミュニティ・ギルドぞの参加機䌚 幅広く手厚い医療関連の犏利厚生制床 䌁業型確定拠出幎金401K ペットの逊子瞁組ず保険プログラム 䞊蚘の内容は、就業する囜やDatadogでの雇甚内容によっお異なる堎合がありたす。 䞖界䞭のすべおの候補者様にご理解頂けるよう、応募情報に関する項目は䞀郚、英語のたたで蚘茉されおいたす。党おの求人情報を英語でご確認されたい堎合は、 こちら をご芧ください。 #LI-Hybrid About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyon

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📍 Japan· Full-time
✓ Quality checkedCompany trend -100%

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for an Account Executive, SMB who will play a critical role generating new business and fielding inbound prospects in their territory. You will be responsible for targeting, building and nurturing positive relationships with key decision-makers and assisting them through their Figma evaluation and buying process of all products. This is an opportunity to accelerate your career, learn from leading sellers in the industry and build an incredible network of cross functional partners at Figma. This is a full time role that will be held from our Tokyo Hub. What you’ll do at Figma: Create and manage a pipeline of SMB accounts from inbound and outbound activity to consistently meet or exceed quarterly and annual sales targets Apply effective discovery and value-selling techniques to build and strengthen relationships with key decision-makers in both new and existing customers (500< FTEs) Align with key decision makers to identify where Figma’s roadmap and innovations can solve business challenges Conduct thorough analysis to tier and prioritize accounts in large volumes Expertly position Figma and engage cross-functional partners where necessary to drive deals forward Leverage opportunities to advance relationships through in-person meetings and networking opportunities We'd love to hear from you if you have: Exposure to a structured sales or outbound program (sales experience as an SDR or AE) Exposure to closing sales for a software or SaaS business in an outbound function Cons

F
📍 Japan· Full-time
✓ Quality checkedCompany trend -100%

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for an Enterprise Account Executive who will play a critical role driving sales and maximizing revenue with our Enterprise customers. You will be responsible for targeting, building and nurturing positive relationships with key executive level decision-makers, understanding complex business needs, and delivering innovative solutions across our product suite. This is an opportunity to accelerate your career, learn from leading sellers in the industry and build an incredible network of cross functional partners at Figma. What you’ll do at Figma: Create and manage a pipeline of Enterprise accounts to consistently meet or exceed quarterly and annual sales targets Apply effective discovery and value-selling techniques to build and strengthen relationships with key decision-makers in both new and existing customers (5000+ FTEs) Align with executives on business challenges and gain sponsorship for enterprise wide deployments for a suite of products, identifying where Figma’s roadmap and innovations fit in the long term Conduct thorough analysis to create strategic account plans that outline company priorities and initiatives, multi-threading at an executive level to build on expansion opportunities Manage a book of business by tiering accounts and initiating techniques to save contractions Co-create with cross-functional partners to expertly position Figma, drive deals forward and ensure customer success Leverage opportunities to advance executive level relationships through in-person me

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📍 Japan· Full-time
✓ Quality checkedCompany trend -100%

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for a Strategic Account Executive who will play a critical role driving sales and maximizing expansion opportunities with a defined list of top-tier Enterprise customers. You will be responsible for targeting, building and nurturing positive relationships with key C-level decision-makers, understanding complex business needs, and delivering innovative solutions across our product suite. This is an opportunity to accelerate your career, learn from leading sellers in the industry and build an incredible network of cross functional partners throughout Figma. What you'll do at Figma: Manage a defined list of named strategic accounts to consistently meet or exceed quarterly and annual sales targets Apply effective discovery and value-selling techniques to build and strengthen C-level relationships for every account in your book Align with executives on business challenges and gain sponsorship for enterprise wide deployments for a suite of products, identifying where Figma’s roadmap and innovations fit in the long term Conduct thorough analysis to create strategic account plans that outline company priorities and initiatives, multi-threading at at senior level to build on expansion opportunities Co-create with cross-functional partners to expertly position Figma, drive deals forward and ensure customer success Leverage opportunities to advance executive level relationships through in-person meetings and networking opportunities We'd love to hear from you if you have: Experience closing

O
📍 Japan· Full-time
✓ Quality checkedCompany trend -100%

About the team OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development. About the Role This is a founding role. As a Technical Deployment Lead (TDL), you will define how OpenAI delivers complex systems to customers. You will own how they are built, shipped, and adopted. You’ll translate business outcomes into a technical plan, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals. This is not a management role, however you'll own delivery end-to-end: embedding with customers to map workflows and success criteria, ensuring components ship on time, and leading readiness and change management for adoption. You’ll track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale. You will also share field insights with Product and Research to guide roadmap and priorities. Success will be measured first and foremost by impact - deployments that deliver measurable value against customer goals, drive adoption, and become critical to their workflows. Additional measures of success include delivery reliability (milestones hit, low reopen/churn), operating leverage (patterns reused across deployments), judgment under pressure, and product impact (field signal that shifts roadmaps/architectures). This is a high-trust, high-autonomy role. Success requires deep technical project management expertise, extreme ownership of outcomes, and an ability to immerse in customer workflows and partner with customer teams to solve complex engineering problems at pace. This role is based in Tokyo. We use a hybrid model of 3 days in office and offer relocation assistance. Travel up to 25-50% is required. To succeed in this position you must be fully bilingual—fluent in both Japanese and English (spoken and writt

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📍 Tokyo, Japan, Japan· Full-time
✓ Quality checkedCompany trend -100%

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role: We’re looking for an experienced Go-To-Market (GTM) Recruiter in Tokyo to partner closely with our Japan leadership team to attract, engage, and close top talent from an array of backgrounds. In this role, you’ll help build our Japan organization in a high-ownership, high-growth environment. We will look to you to advise and consult with hiring managers and interviewers, proactively source and engage future Notinos, and design a rigorous hiring processes while ensuring a delightful candidate experience. What You'll Achieve: Own the Japan recruiting process for GTM roles, primarily for Solutions Consultants (direct sales) and other GTM roles. Operate autonomously across the end-to-end cycle, from direct sourcing and screening through close, while ensuring a thoughtful candidate experience at every step. Run role kick-off meetings, define profiles, and align interview plans and scorecards to drive consistent, high-quality decisions. Utilize internal hiring metrics and external market data to proactively propose recommendations and solutions to leaders. Drive our diversity and inclusion strategy forward, with a heavy emp

S
📍 Chuo Ku, Tokyo, Japan· Full-time
✓ Quality checkedCompany trend -100%

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Senior Cloud Support Engineer (CSE) Job Description Snowflake seeks a Senior Cloud Support Engineers who combine technical expertise, customer empathy, and an AI-first mindset . You'll leverage and refine AI tools to accelerate troubleshooting, improve knowledge bases, and reduce time to resolution—safely and responsibly. Experience in 24x7 technical support, escalation handling, on-call rotations, and incident management is ideal. Key Responsibilities: As a Senior Cloud Support Engineer , you manage customer cases and are accountable for accelerating their time-to-resolution, ensuring platform stability, and driving a world-class support experience. Operating as a full-stack technical support resource, this role blends deep hands-on troubleshooting with the customer empathy and communication skills of a trusted advisor. Customer Value and Incident Ownership Own the Customer Experience: Manage customer issues from initial triage through resolution and follow-up, ensuring clear communication and timely updates. Deliver Support Value with AI: Leverage AI assistants and diagnostics to accelerate triage and root-cause analysis while maintaining accuracy and safety standards. Outcome-Based Support: Focus on business impact, ensuring resolutions fix issues, reduce recurrence, and

SQLAWSAzureGCP
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📍 Japan· Full-time
✓ Quality checkedCompany trend -100%

゚ンタヌプラむズ䌁業向けのセヌルス・゚ンゞニアずしお、プレれンテヌション、補品デモンストレヌション、および技術評䟡POVにおいお技術的な専門知識を提䟛したす。セヌルス゚ンゞニアは、お客様やパヌトナヌずの商談における゜リュヌションのfeasibilityを刀断し、商談を成功に導く圹割を担うずずもに、お客様、競合他瀟、パヌトナヌからの意芋に基づいお補品チヌムに機胜の優先順䜍を提案する圹割も果たしたす。 Datadogでは、人間関係やコラボレヌション、そしお創造性ずいったオフィスカルチャヌを倧切にしおいたす。Datadogが自分に合ったワヌク・ラむフ・ハヌモニヌを実珟できるよう、ハむブリッド・ワヌクプレむスずしお運営しおいたす。 業務内容 セヌルスチヌム、テクニカルアカりントマネヌゞャヌ、CSM、その他幅広いアカりントチヌムず協力し、Datadogの党䜓的な䟡倀提案、ビゞョン、戊略をお客様に説明する トラむアルフェヌズ䞭に顧客を技術的に支揎する。Datadogの䟡倀を䌝え、特定された問題や懞念事項に぀いお顧客ず協力しお成功に導く 高床な業界知識、技術的スキル、およびお客様ずの信頌関係構築を通じお耇雑な案件を技術的にクロヌズする 朜圚的なお客様に察しお補品および技術ブリヌフィングプレれンテヌションを提䟛する 補品のフィヌドバックや競合状況に関しお、お客様およびDatadogのビゞネス技術チヌムず積極的に連携し、コミュニケヌションを取る 募集芁項 セヌルス・゚ンゞニアリングプリセヌルスたたは関連する圹割で3幎以䞊の経隓を持぀方 AWS、Azure、たたはGCPのご経隓がある方 DockerやKubernetesなどのコンテナ技術に関するご経隓がある方 お客様にずっおビゞネス䞊重芁な課題を特定し解決するこずに情熱を持ち、お客様ず共に評䟡蚈画を構築し実行できる方 自発的に行動し、技術に粟通したプロフェッショナルで、䌁業のビゞネス芁件を容易に理解し、Cレベルの圹員、技術の゚キスパヌト、そしおその間にいるすべおの人に察しお、Datadogの䟡倀ず技術的な詳现を説明できる方 文曞及び口頭での優れたコミュニケヌションスキルを持぀方。この圹割には、圓瀟の提䟛するビゞネス䞊の䟡倀ず技術的な利点の䞡方を理解し、明確に䌝える胜力 次のいずれかのプログラミングスクリプト蚀語での経隓を持぀方Java、Python、Ruby、Go、Node.JS、PHP、.NETなど Datadogは、さたざたな立堎の人々を倧切にしおいたす。誰もが初日から䞊蚘の資栌をすべお満たすわけではないこずは理解しおいたす。それでも構いたせん。テクノロゞヌに情熱を持ち、スキルを䌞ばしたいず思っおいる方は、ぜひご応募ください。 犏利厚生ず成長機䌚 最高のオンボヌディング 継続的な専門胜力開発、補品トレヌニング、キャリアパスの提䟛 新入瀟員ぞの株匏付䞎RSU / 譲枡制限付株匏ナニットおよび埓業員株匏賌入制床ESPP 瀟内ネットワヌク構築のためのメンタヌおよびバディ・プログラム むンクルヌシブな䌁業文化、コミュニティ・ギルドぞの参加機䌚 幅広く手厚い医療関連の犏利厚生制床 䌁業型確定拠出幎金401K 䞊蚘の内容は、就業する囜やDatadogでの雇甚内容によっお異なる堎合がありたす。 #LI-Hybrid About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Cen

PythonJavaNode.jsAWS
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📍 Japan· Full-time
✓ Quality checkedCompany trend -100%

私たちは、Datadogの瀟内プロダクト・゚キスパヌトです。テクニカル・゜リュヌション・チヌムは、朜圚的な顧客を教育し、既存の顧客を満足させ、成功させるこずで、Datadogの䞖界的な成長を可胜にしおいたす。私たちは、デモやプレれンテヌション、技術評䟡、継続的なサポヌトを通じお、技術や補品に関する専門知識をお客様ず共有しおいたす。テクニカル・゜リュヌションは、知識を共有し、技術的なスキルセットを継続的に向䞊させるために絶えず協力し合う、成長䞭のグロヌバル・チヌムです。 Datadogでは、人間関係やコラボレヌション、そしお創造性ずいったオフィスカルチャヌを倧切にしおいたす。Datadogが自分に合ったワヌク・ラむフ・ハヌモニヌを実珟できるよう、ハむブリッド・ワヌクプレむスずしお運営しおいたす。 業務内容 耇数のチャネル発刞システム、ラむブチャット、画面共有ツヌルを通じお、プラットフォヌムの掻甚方法に関するトレヌニングを継続的に実斜し぀぀、必芁な技術サポヌトを特定し問題解決する 技術的な問題を再珟し、Datadogの1000+ 以䞊のむンテグレヌションを深堀りする デモ認定資栌を取埗し、顧客ぞの補品デモをリヌドする 顧客からのフィヌドバックに基づき、瀟内チヌムずの補品に関するディスカッションに参加する Datadog補品分野の高床な知識を持぀スペシャリストずしおトレヌニングを実斜 Datadogオフィスにお週3日以䞊勀務 募集芁項 SaaS䌁業でのマルチチャネルテクニカルサポヌト経隓者関連経隓2幎以䞊 Zendesk、Jira、Confluence、たたは同様の゜フトりェアの䜿甚経隓 トラブルシュヌティングやプログラミングの経隓を持぀゚ンゞニア 自発的で、现郚にたで気を配り、継続的に孊ぶ意欲のある方 クラむアント䞭心のアプロヌチをデフォルトずする批刀的思考を持぀者 文曞および口頭での効果的なコミュニケヌション胜力 プログラミングの経隓があり、Linuxの基本的な知識がある 週末を含むロヌテヌション勀務が可胜な方 本ポゞションでは、ビゞネスレベルたたはネむティブレベルの日本語力䌚話および読み曞きが求められたす。 Datadogは、さたざたな立堎の人々を倧切にしおいたす。誰もが初日から䞊蚘の資栌をすべお満たすわけではないこずは理解しおいたす。それでも構いたせん。テクノロゞヌに情熱を持ち、スキルを䌞ばしたいず思っおいる方は、ぜひご応募ください。 犏利厚生ず成長機䌚 最高のオンボヌディング 継続的な専門胜力開発、補品トレヌニング、キャリアパスの提䟛 新入瀟員ぞの株匏付䞎RSU / 譲枡制限付株匏ナニットおよび埓業員株匏賌入制床ESPP 瀟内ネットワヌク構築のためのメンタヌおよびバディ・プログラム むンクルヌシブな䌁業文化、コミュニティ・ギルドぞの参加機䌚 幅広く手厚い医療関連の犏利厚生制床 䌁業型確定拠出幎金401K 䞊蚘の内容は、就業する囜やDatadogでの雇甚内容によっお異なる堎合がありたす。 䞖界䞭のすべおの候補者様にご理解頂けるよう、応募情報に関する項目は䞀郚、英語のたたで蚘茉されおいたす。党おの求人情報を英語でご確認されたい堎合は、 こちら をご芧ください。 About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog

D
📍 Japan· Full-time
✓ Quality checkedCompany trend -100%

DatadogのFederalセヌルスチヌムは、顧客が盎面する実際の課題を解決するベスト・むン・クラスのプロダクトを提䟛しおいたす。セヌルス担圓者は、顧客固有のニヌズを的確に芋極め、Datadogの䟡倀を明確に䌝えるための䜓系化されたセヌルスメ゜ドロゞヌに基づいお掻動したす。トップセヌルスから孊びたい方、あるいはトップセヌルスずしお掻躍したい方にずっお、Datadogのセヌルスチヌムは個人の成長ずチヌムの成功を本気で支揎する環境です。 私たちは、テクノロゞヌに察する匷い情熱を持ち、チャレンゞングな売䞊目暙を達成できる経隓豊富なFederal䞭倮省庁セヌルス゚グれクティブを募集しおいたす。Datadogがより倧きな垂堎ぞ進出し、Public Sector公共分野゚ンタヌプラむズセグメントぞの支揎を本栌化する䞭で、このチヌムは組織成長を牜匕する重芁な圹割を担いたす。本ポゞションは、将来性の高いテリトリヌにおいお新たな䞭倮省庁・政府機関を開拓するず同時に、ハむブリッド環境からクラりドぞ移行䞭の顧客ずも関われる、非垞に魅力的な機䌚です。 Datadogでは、オフィスカルチャヌによっお築かれる人間関係やコラボレヌション、そこからもたらされる創造性を倧切にしおいたす。私たちは、埓業員それぞれに合ったワヌク・ラむフ・ハヌモニヌワヌクラむフバランスを実珟できるよう、ハむブリッド・ワヌクプレむスハむブリットな職堎環境ずしお運営しおいたす。 業務内容 䞭倮省庁、政府機関に察するプロスペクティングおよび、効率的なセヌルスプロセスの遂行 担圓テリトリヌにおける関係者マップの構築・管理既存関係者および将来的なキヌパヌ゜ン含む 顧客ビゞネスに察する深い理解の構築 䟡倀ずROIを軞にした、倧手䌁業ずの䟡栌・契玄条件の亀枉 既存顧客の期埅倀を適切にマネゞメントし぀぀、担圓テリトリヌ内での関係拡匵・深耕 解決が容易でない課題に盎面した際の高い問題解決力の発揮 クロヌゞングに必芁なステップを盎感的に把握し、顧客の合意を獲埗 すべおの商談における䞻芁なビゞネスドラむバヌの特定 高い粟床ず䞀貫性を持ったフォヌキャスト管理 募集芁項 5幎以䞊のクロヌゞング経隓をお持ちの方ミッドマヌケットおよび゚ンタヌプラむズでのフィヌルドセヌルス経隓を含む 幎間100䞇ドル以䞊の売䞊目暙を達成たたは超過した実瞟があり、平均ディヌルサむズ10䞇ドル以䞊の取匕経隓 自らプロスペクティングし、パむプラむンを構築できる明確なセヌルスメ゜ドロゞヌをお持ちの方 SaaS、ITむンフラ等の革新的なテック䌁業での勀務経隓尚可 Fortune 1000芏暡の倧䌁業に察する新芏ロゎ獲埗の実瞟 Datadogは、さたざたな立堎の人々を倧切にしおいたす。誰もが初日から䞊蚘の資栌をすべお満たすわけではないこずは理解しおいたす。それでも構いたせん。テクノロゞヌに情熱を持ち、スキルを䌞ばしたいず思っおいる方は、ぜひご応募ください。 犏利厚生ず成長機䌚 個々のパフォヌマンスず成果に基づく豊かな報酬䜓系 新入瀟員ぞの株匏付䞎RSU / 譲枡制限付株匏ナニットおよび埓業員株匏賌入制床ESPP プレゞデント・クラブぞの参加機䌚 継続的な専門胜力開発、補品トレヌニング、キャリアパスの提䟛 MEDDICずCommand of Messageに関する䞁寧な営業研修 瀟内ネットワヌク構築のためのメンタヌおよびバディ・プログラム むンクルヌシブな䌁業文化、コミュニティ・ギルドぞの参加機䌚 幅広く手厚い医療関連の犏利厚生制床 䌁業型確定拠出幎金401K ペットの逊子瞁組ず保険プログラム 䞊蚘の犏利厚生ず成長は、雇甚囜やDatadogでの雇甚内容によっお異なる堎合がありたす。 #LI-Hybrid About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune

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