We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relicã§ã¯çŸåšãåœç€Ÿã®æé·ãæ¯ããäžæ žã¡ã³ããŒãšããŠãã·ãã¢ãã¯ãã«ã«ãµã¯ã»ã¹ãããŒãžã£ãŒïŒSr Technical Success ManagerïŒãåéããŠããŸããSREããœãããŠãšã¢éçºãšã³ãžãã¢ãã€ã³ãã©ãšã³ãžãã¢ãªã©è€æ°ã®ãšã³ãžãã¢ãªã³ã°ããŒã«ã®æ¹ã ãšæ¥ã ãã£ã¹ã«ãã·ã§ã³ãããŠããããçµ±æ¬ããCTOãããã¯ãªãŒãã®æ¹ã ãšæè¡çãªã³ãã¥ãã±ãŒã·ã§ã³ãè¡ãæ©äŒãå€ãæ¹ã¯å€§æè¿ã§ãããµãŒãã¹éçº/éçšãå®éã«è¡ã£ãŠããã¡ã³ããŒãå€ããçŸå Žã§ã®çµéšãããã«åœ¹ç«ã€ããŒã«ã®ããã瀟å€ã®æ¥å®¢ã®çµéšãæµ ãå Žåã§ããå®å¿ãã ããããªã³ããŒãã®ããã®ãã¬ãŒãã³ã°ãæã£ãŠããŸãã Technical Success Managerã®äž»ãªæ¥åã¯ãNew Relicã®å¶æ¥ãSolutions Consultantã Technical Support EngineerãããŒã±ãã£ã³ã°ããŒã ãªã©ãšå ±ã«ãã¯ã©ã¹æé«ã®New Relicãœãªã¥ãŒã·ã§ã³ãã客æ§ã®ããžãã¹ã«å¹æçã«ãå©çšããã ãããã®ãå¥çŽåŸã®æŽ»çšä¿é²ãæ¥åæ¹åã®æ¯æŽãè¡ãããšã§ãããŸããæ¢åã®ã客æ§ã®æŽ»çšç¶æ³ãåæããæ§ã ãªç€Ÿå¡ãããŒã¿ããªãã³ã§åãããããã®ç°å¢æŽåãè¡ã£ãŠããŸãã åœç€Ÿã®Technical Success ManagerãšããŠãããŸããŸãªæ¥çãã·ã¹ãã ã«å¯Ÿããæè¡çãªãµããŒããããããšã§ãå€çš®ã®æè¡ãã客æ§ã®ããžãã¹ããŒãºãåžå Žååãææ¡ããããšãã§ããŸãããå¥çŽåŸã®ã客æ§ã®æé·ãå©ããªããä¿¡é Œé¢ä¿ãç¯ããã客æ§ã®æåãšããžãã¹æ¥çžŸã®æ¹åã奜埪ç°ã§åããŠãããšããã«ã¹ã¿ããŒãµã¯ã»ã¹ã®æ¬è³ªãäœçŸãããšããµã€ãã£ã³ã°ãªãã£ãªã¢ãç¯ãããšãå¯èœã§ããåœç€Ÿã«ã¯ããããŸã§ã®æŽ»åãéããŠå¹ãããè±å¯ãªæåå®çžŸãšããŠããŠããããŸããã客æ§ãšå¯æ¥ã«é¢ãããªãããå ±ã«ç®æšã远æ±ããããšã«æ ç±ããæã¡ã®æ¹ã®ãå¿åããå¿ãããåŸ ã¡ããŠãããŸãã What you'll do ã客æ§ã®ãªã³ããŒãã£ã³ã°ããŠãŒã¶ãŒç°å¢ãžã®é©çšããããŠç¶ç¶çãªå©çšã確å®ãªãã®ãšããã客æ§ãæåãžå°ããŸãã New Relic ã®è£œåãšãµãŒãã¹ã®å šãŠã®é¢ã§æè¡çãªãªãŒããŒã·ãããçºæ®ããŸã New Relic ãå©çšãããªã¢ã«ã¿ã€ã ããã©ãŒãã³ã¹ã®åé¡è§£æ±ºãã§ããããã«ã客æ§ã®ãã¬ãŒãã³ã°ãæ¯æŽããŸã ã客æ§ã®ç¶æ³ãèŠãªãããµãŒãã¹è§£çŽã®ãªã¹ã¯ãç¹å®ãããã®ãªã¹ã¯ãæé€ããããã«ç©æ¥µçã«åãçµã¿ãŸã ä»ã® Technical Support Engineer ã Solution Consultant, Sales ãªã©ãšé£æºããŠã客æ§ã®åé¡ãè¿ éã«è§£æ±ºããŸã ã客æ§ã®å£°ãæŸããNew Relic ãããè¯ããµãŒãã¹ãæäŸããããã«å éšã«ãã£ãŒãããã¯ãäŒããŸã ç¹å®ã®æ¥åãã¡ã€ã³ã®ã¹ãã·ã£ãªã¹ããšããŠæ¥çåºæã®èª²é¡ã«ãããŠããŒã ã¡ã³ããŒãçœåŒããå人ããã³ããŒã ã®æœåšèœåã®è¿œæ±ãšæ¡å€§ãä¿é²ããŸããèšç»çãªèœåéçºãæäŸããå šå¡ãæé«ã®ä»äºãã§ããæ©äŒã確ä¿ããŸãã This role requires ã¢ããªã±ãŒã·ã§ã³ãæ¥åã§èšèšã»éçºããçµéšãããïŒããã¯ãšã³ã and/or ããã³ããšã³ãïŒ AWSãAzureãGCPãªã©ã®ãããªãã¯ã¯ã©ãŠããµãŒãã¹ãå©çšããã·ã¹ãã æ§ç¯ãæ¥åã§çµéšããããšããã æ¬çªçã§çšŒåããã·ã¹ãã ã®ãã©ãã«ã·ã¥ãŒããæ¥åã§ããããšããããå顿€ç¥ããæä¹ 察å¿ãŸã§ã®ãã©ãã«ç®¡çå šè¬ãè¡ã£ãããšããã 顧客ãŸãã¯ç€Ÿå ã®ä»éšéã®ã¹ããŒã¯ãã«ããŒã«å¯Ÿ
Jobs in Japan
Senior Manager Customer Support in Japan
89 active opportunities · Updated October 2026
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15 jobs
Explore current senior manager customer support jobs across Japan. Filter by work mode, employment type, experience, department, date posted and distance.
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Datadog is seeking a Senior Partner Enablement Manager to drive onboarding, activation, and enablement across our APAC partner ecosystem. Working closely with Partner Sales Managers, partner organizations, and the Global Partner Enablement team, you'll help partners build the skills and knowledge needed to successfully position, sell, and support Datadog. Reports to: Manager, Global Partner Programs, Channels & Alliances. At Datadog, we place value in our office cultureâthe relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do Execute partner enablement programs across APAC. Deliver onboarding experiences that accelerate partner productivity. Roll out training, certifications, workshops, webinars, and enablement initiatives. Partner with Partner Sales Managers to identify and activate high-potential partners. Adapt global enablement content and programs for regional needs. Gather partner feedback and recommend program improvements. Track readiness, participation, and activation metrics. Serve as a trusted enablement resource for partners across APAC. Travel across the region to deliver training, workshops, and partner events. Who You Are: 4+ years of experience in partner enablement, sales enablement, channel programs, training, or related SaaS/technology roles. Experience working with channel, alliance, reseller, MSP, cloud, or technology partners. Experience with partner onboarding, activation, or success programs. Familiarity with LMS, certification, or enablement platforms. Experience working across APAC markets and cultures. Background in SaaS, cloud, observability, or infrastructure technologies. Knowledge of partner recruitment, segmentation, or consumption-based business models. Strong facilitation, presentation, communication, and project management skills. Experience developing or delivering onboardin
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figmaâs platform helps teams bring ideas to lifeâwhether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for a driven Sales Enablement Manager to support our growing sales function in Japan. This role will help shape and scale regional enablement strategy and roadmap, partnering closely with Japan Sales leadership and cross-functional stakeholders to identify market-specific needs and deliver impactful programs. Youâll adapt global onboarding and enablement initiatives for Japan, ensuring they reflect local buyer expectations, sales motions, and cultural nuance. Youâll build practical tools and content that improve seller productivity, strengthen pipeline generation and deal progression, and drive consistent execution across the region. This is a full-time hybrid role based out of our Japan hub. What youâll do at Figma: Partner closely with Global Sales Enablement and Japan Sales Leadership to design, build, and execute enablement programs for Japan Diagnose where reps and managers need the most support across pipeline generation, deal progression, and deal execution Adapt and regionalize global programs, content, and frameworks for the Japan market, balancing consistency with local relevance Build repeatable sales motions, processes, playbooks, and manager-facing tools that help the field execute more effectively Produce, curate, and maintain enablement content and assets that reflect regional priorities and market nuance Program manage ongoing sales trainings and enablement initiatives across Japan Facilitate effective in-person and virtual training sessions, workshops, and deal-ba
Senior / Staff Construction Sourcing Project Manager â Hiroshima - Fab 15, Japan. Apply via Workday.
Role Description You will act as the primary regional business partner for sales executives, supporting sales planning, territory and quota execution, forecast interpretation, operational improvements, and translation of strategic priorities into clear execution plans. Youâll drive process clarity, pipeline health, forecasting hygiene, and cross-functional governance, using AI and automation-enabled workflows to reduce manual reporting effort while maintaining strong human judgment over business recommendations. Drive operational excellence in account segmentation, territory planning, quota planning and execution, building the frameworks and analyses that guide how we assign and manage books of business . Act as the strategic business partner to Sales leadership, helping shape regional go-to-market strategy and execution across two distinct sales organizations. Drive operational excellence by improving forecasting, pipeline health, sales planning, and execution while balancing the unique commercial priorities, growth opportunities, and operating models of each region. As a member of the APJ Leadership Team, help define and execute the regional GTM strategy, driving operational excellence and sustainable growth across the APJ region. Drive forecasting accuracy, pipeline health, and business performance through executive-ready insights, standardized operating rhythms, and continuous improvement of data quality and reporting. Own and continuously improve the Run-the-Business (RTB) operating cadence - including forecast reviews, pipeline inspections, business reviews, and executive reporting - to improve operational rigor and decision-making. Lead cross-functional initiatives with teams, including Sales, Marketing, Operations, Finance, Legal, HR and Product to drive alignment and support decision-making. Communicate complex business insights and recommendations to executive stakeholders through concise, data-driven presentations and business reviews. Responsibilities Ow
Senior Global Frontend Capital Category Supplier Manager, Spares â Hiroshima - Fab 15, Japan. Apply via Workday.
Our Recruitment Team & Our Values Guidepointâs Recruitment team is an integral part of a company that prides itself on identifying the most qualified person for the job. Our team focuses on maintaining integrity and promoting diversity, highlighting our dedication to creating an environment where every candidate is treated equitably, regardless of their background. By utilizing innovative sourcing techniques, attending campus events, and expanding our brand presence, we attract and hire top talent from all over the world. The team consists of 35+ high-performing individuals from various backgrounds who work across 3 continents and 9 countries to make impactful hires for every department at Guidepoint. Your Role We are seeking a highly skilled and strategic Senior Recruiter to manage and drive end-to-end hiring for our Tokyo office. This individual will play a critical role in building our talent pipeline, elevating our employer brand, and ensuring we attract, assess, and hire top-tier talent. A Day in Your New Role: Own full-cycle recruitment for our Japan hirings across different departments, including sourcing, direct candidate outreach, interviewing, and offer management Develop and execute recruitment strategies aligned with business goals Build and maintain relationships with hiring managers across multiple departments Partner with hiring managers to forecast hiring needs, improve quality of hire, and drive a collaborative, consistent hiring process Implement data-driven recruitment practices and track key metrics (time to hire, offer acceptance rate, quality of hire, etc.) Collaborate with the Global TA team to standardize processes and share best practices across regions What You Have: Bachelorâs degree in Human Resources, Business, or related field 2 to 3+ years of experience in full-cycle recruiting, in-house or agency Native fluency in Japanese Business level proficiency in English Strong
Position Summary: This role serves as a strategic HR Business Partner, driving business performance through effective people strategies. Partnering with senior leadership, you will leverage data, financial insights, and HR expertise to optimize workforce planning, organizational effectiveness, and employee engagement. Balancing strategic advisory and hands-on execution, you will lead key initiatives across talent management, organizational design, and workforce cost management to deliver impactful business outcomes. Essential Functions and Key Responsibilities: 1. Business Partnership & Strategic Advisory Partner with business and senior leadership to understand priorities, initiatives, financial requirements, and organizational structures, and translate these into people strategies. Analyze personnel costs and various employee data to provide meaningful insights and recommendations to senior leadership. Drive the development and execution of initiatives that contribute to business performance and employee engagement. Collaborate with key stakeholders (e.g., Total Rewards, Finance) to align peopleâs strategies with business needs. 2. Talent Strategy & Workforce Planning Lead the Talent Strategy function within business units, including programs, policies, and practices that foster a high-performance, employee-oriented culture. Identify opportunities and challenges in hiring, retaining, and developing talent. Provide guidance to managers on talent management and succession planning. 3. Workforce & Cost Management Manage headcount planning and governance in alignment with the Annual Operating Plan. Partner with leadership to optimize workforce allocation based on business strategy. Develop and manage personnel cost forecasts, ensuring that labor expenses are effec
Overview: Guidepointâs Business Development teams are passionate about expanding our reach with both new and existing clients. We support all Guidepointâs service offerings, helping to build relationships and communicate how Guidepoint helps clients stay informed and make better business decisions. Our teams are motivated to provide custom offerings designed to help every potential client make the most of their partnership with Guidepoint. The Tokyo team is looking for a Business Development Associate to further develop our business with major Corporations within the region . The Associate will be responsible for assisting in building a pipeline of prospects across various industries. This is an exciting opportunity for a self-starter who wants to learn more about the Corporate sector and make a significant contribution to our business model. What Youâll Do: Conduct outbound prospecting to qualify new business leads and help source new business opportunities Partner with senior sales team members schedule meetings with new prospects, set up meetings with existing strategic accounts to identify growth and cross selling opportunities, and manage client feedback calls. Meet designated prospecting and meeting targets through cold calling and other lead generation efforts. Assist in the development of marketing materials and client presentations. Develop a working knowledge of the primary research methods, the competitor landscape, and the institutional investment industry investment process and investment strategies. What You Have: High level of fluency in Japanese and English. Bachelor's degree from a tertiary institution Broad base knowledge of the sales process from lead generation to relationship management. Excellent communicator capable of handling high-profile clients Demonstrated ability to work in a team atmosphere. Desire to work in a sales/ lead generation role that is KPI and metrics-driven. A desire to work in a fast-paced, results-oriented environment. Wha
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MongoDB Pre-Sales Solutions Architects are technical business advisors who help customers design, justify, and adopt reliable, scalable systems using MongoDBâs data platform. They own the technical strategy across complex opportunitiesâfrom discovery and qualification through architecture, proof of value, executive alignment, and successful adoptionâand connect technical decisions to measurable business outcomes. Youâll partner closely with Account Executives, Sales Leadership, Customer Success, Professional Services, and ecosystem partners to shape multi-threaded account strategies, build champions, de-risk complex architectures, and drive expansion. Youâll serve as a trusted advisor to developers, architects, operations leaders, and business executives, helping organizations modernize legacy systems, build AI-powered applications, and realize measurable value from MongoDB. . We are looking to speak to candidates who are based in Tokyo for our hybrid working model. As an ideal candidate, you will have: Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity Experience designing with scalable and highly available distributed systems in the cloud and on-prem Demonstrated ability to lead architecture reviews for complex, multi-component applications and platforms, identifying risks, evaluating trade-offs, and providing clear guidance to modernize, optimize, and de-risk the solution Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership Ability to partner with Sales Leadership and Account Executives on multi-threaded account and territory strategies, prioritize oppor
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first â developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life JOB TITLE: ã·ãã¢è¬äºã¹ãã·ã£ãªã¹ã DEPARTMENT: å質ä¿èšŒã»è¬äº(è¬äºCardiovascular/DIBããŒããã©ãªãª) REPORTING TO: è¬äºãããžã£ãŒ ********************************************************************************************** Main Mission of Job âBeing a âbridgeâ to deliver âmeaningfulâ medical device to Japanese patientsâ æ¥æ¬ã®æ£è ããã«äŸ¡å€ã®ããå»çæ©åšãå±ããæ¶ãæ©ãšãªã Main Responsibilities è¡ç®¡å æ²»çæ©åšã«é¢é£ããè¬äºæ¥åã«åŸäºããã ããŸãã æ°è£œåã®ã¿ã€ã ãªãŒãªåœå å°å ¥ã«åãããã®è£œåç¹æ§ãéçºèšç»ãåžå Žããã³ããžãã¹äžã®ããŒãºãäžåžæŠç¥ãçè§£ããç±³åœæ¬ç€Ÿããã³ããŒã±ãã£ã³ã°éšéãšååããŠãè¬äºæ¿èªããã³ä¿éºã«é¢ããç³è«æŠç¥ããã³äœæ¥èšç»ãç«æ¡ããã è¬äºç³è«æŠç¥ããã³äœæ¥èšç»ã«åºã¥ããç±³åœæ¬ç€Ÿããã³åœå é¢é£éšéã®ååãåŸãŠå¿ èŠãªæ å ±ãåéããè¡æ¿åœå±ãšã®çžè«ãè¡ããªããã質ã®é«ãç³è«æžãå¹çããäœæããŠå¯©æ»åœå±ã«æåºããæ¿èªååŸããã ä¿éºç³è«æŠç¥ã«åºã¥ããå¿ èŠãªç³è«æžãäœæãåœå±ã«æåºãããåºåC1ãŸãã¯C2ç³è«ãè¡ãå Žåã¯ãããŒã±ãã£ã³ã°éšéãä¿éºæ åœéšéãšååããŠãåœå å€ã®ãšããã³ã¹ã®åéãä¿éºé©çšç³è«æžã®äœæãšæåºã説æè³æã®äœæãé¢é£åŠäŒãè¡æ¿åœå±ãšã®æè¡ãè¡ãã 補åã®æµéã«éããã¢ãã«æ å ±ã®ç»é²ã垳祚é¡ã®æŽåçãä»åž¯ããè¬äºé¢é£æ¥åãè¡ãã ç±³åœæ¬ç€Ÿãšã®è¯å¥œãªä¿¡é Œé¢ä¿ãšã³ãã¥ãã±ãŒã·ã§ã³ãç¶æããŠãå¿ èŠãªæ å ±ãã¿ã€ã ãªãŒãã€æ£ç¢ºã«ååŸããè¬äºè¡æ¿äžã®å¿ èŠãªå€æãæªçœ®ãé æ»ãªãè¬ããã åœå è¬äºé¢é£æ³ä»€ãã°ããŒãã«ãªè¬äºè¡æ¿ã®ååãæ åœãã補å矀ããã³é¢é£æ²»çã«ã€ããŠã®ææ°ã®æ å ±ã»ç¥èãåéããã æ¥ç掻åãéããåç®ã®åºæºäœæãè¬äºé¢é£ãä¿éºé¢é£ãªã©ã«ãããŠãæ¥çåŽã®èããè¡æ¿ã«ææ¡ããã Must Haves åŠå£«(4幎å¶ç系倧åŠå)以äžåã¯ããã«çžåœããåŠäœ å»çæ©åšåã¯å»è¬åã®è¬äºç³è«æ¥å(ã¯ã©ã¹â £ã®å»çæ©åšã®è¬äºç³è«çµéšãããã°å°å¯) ç±³åœæ¬ç€Ÿãšã®æ å ±äº€æåã³æè¡è±èªèªè§£ã«å¿ èŠãªè±èªèœå
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