Jobs in Japan

Senior Manager Customer Support in Japan

89 active opportunities · Updated October 2026

Explore current senior manager customer support jobs across Japan. Filter by work mode, employment type, experience, department, date posted and distance.

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📍 Chuo Ku, Tokyo, Japan· Full-time
✓ Quality checkedCompany trend -100%

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Build the future of the Data Cloud. Our Solution Engineering organisation is seeking a Data Platform Architect, Postgres, who can provide hands-on expertise and support while working with technical decision makers to design and architect transactional solutions built on the Snowflake Data Cloud. This is a strategic role that works closely with cross-functional teams, including product, engineering, and the broader field organisation to ensure successful execution and customer adoption of Snowflake’s solutions. IN THIS ROLE YOU WILL GET TO: Convey the strategic advantages and technical application of Snowflake Postgres capabilities, address client inquiries, and conduct follow-up engagements to facilitate sales progression. Articulate Snowflake's Postgres functionalities and provide a comparative analysis with competitor offerings for prospective clients. Ascertain client-defined success metrics for the adoption and utilisation of Snowflake's Postgres features. Recognise, address, and reconcile discrepancies between Snowflake's methodologies and client-specific requisites concerning transactional features. Provide comprehensive resolutions to client objections and concerns. Develop and deliver bespoke demonstrations that highlight Snowflake's value proposition, tailored to a

SQLAIGoRust
S
📍 Chuo Ku, Tokyo, Japan· Full-time
✓ Quality checkedCompany trend -100%

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Why Snowflake? Snowflakeはデータ革命の最前線に立ち、世界最高のデータとアプリケーションのプラットフォームの構築に取り組んでいます。私たちのミッションはデータサイロ化を解消して、「世界中のデータをモビライズすること」を目指しております。急成長していくデータの未来を私たちと共に築いていきましょう! Solution Engineering team's Mission? 当社では、お客様の複雑な課題を解決し、大規模な案件に経験のあるシニアソリューションエンジニアを募集しています。シニアソリューションエンジニアはセールスチームやチャネルパートナーと協業して、お客様のニーズを理解し、セールスサイクルを元に案件支援を計画して、説得力のある価値志向のデモンストレーションを提供し、お客様のPoCをサポートし、案件の成約まで支援します。Snowflakeのソリューションエンジニアとして、「データ領域を再定義する」という当社の情熱を共有し、変化の激しい環境でも積極的に自ら関与して実行する柔軟性と意欲をが求められているます。ビジネスと技術の両方において、エグゼクティブと会話、技術的な方々と話をします。 The Impact You will Make: 見込み客やお客様のエグゼクティブやIT技術者にSnowflakeのテクノロジーやビジョンのプレゼンテーションを実施 見込み客やお客様に対してデモやPoCなどの方法で営業サイクル全体を通してSnowflakeテクノロジーの価値を実証 進化し続ける業界に身を置き、競合他社や関連する技術やベンダーを理解し、Snowflakeをどのようにポジショニングするかの理解 製品管理、エンジニアリング、マーケティングと協力して、Snowflakeの製品改善やマーケティング活動を実施 Who You Are: 7~8年の業界経験を持ち、プリセールス環境で3年以上の経験をお持ちの方 ホワイトボードでの即席プレゼンテーションやデモの使用など、技術者とエグゼクティブの両方へのプレゼンテーションスキル 大規模なデータベース、データウェアハウス技術、ETL、アナリティクス、クラウドテクノロジーの幅広い経験 SQLとSQLアナリティクスのハンズオン知識 顧客の具体的なビジネス上の課題とSnowflakeのソリューションを結びつける提案スキル コンピュータサイエンス、エンジニアリング、数学、または関連分野の大卒、または同等の経験をお持ちの方 日本語と英語に堪能な方 Japan Benefits (一部) Free lunch at office 401K(企業型確定拠出年金) RSU Phone & Gym reimbursement 3 day Summer Vacation & 5 day Year-end Holidays Paid Parental Leave Snowflake is growing fast, and we’re scaling our team to help enable a

SQLAIGoRust
TG
Golf. A golf role or an employer dedicated to golf.
📍 Tokyo, Japan, Japan
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

A key position within the WS Hardgoods team responsible for leading revenue growth and driving sell-through improvement for assigned accounts. This role creates sustainable growth by developing and executing account strategies, as well as driving VMD, inventory management, and product merchandising initiatives. Essential Functions and Key Responsibilities: Develop account-specific business plans by setting sell-through and sell-in targets for assigned accounts, and drive alignment and execution in collaboration with key customers. Drive in-store merchandising proposals and improvements, maximizing visibility and brand exposure through SIS installations and space expansion, while delivering clear differentiation from competitors. &#34;Annual terms negotiation (including pricing and trade conditions): Negotiate key commercial terms such as pricing, promotional support, and rebates, and finalize annual agreements while ensuring profitability.&#34; &#34;Demand Planning, Sell-through, and Inventory Management: <

LogisticsCustomer Service
TG
Golf. A golf role or an employer dedicated to golf.
📍 Tokyo, Japan, Japan
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

This position drives sales maximization for clubs and other products on taylormadegolf.jp by executing new product launches and promotions in line with the GTM calendar, as well as running onsite acquisition programs through member-targeted email, LINE, and app channels. In addition to mass distribution, the role plans and executes 1-to-1 messaging to drive new customer acquisition and repeat purchases from existing customers, contributing to EC sales growth and improved profitability through efficient inventory clearance in coordination with MD. Essential Functions and Key Responsibilities: Plan and execute new product launches and various promotions in line with the GTM calendar Plan and execute traffic-driven acquisition initiatives using member-targeted email, LINE, and app channels Plan and execute new customer acquisition and repeat purchase promotion through mass distribution as well as 1-to-1 messaging Coordinate with the DNP team to implement step-distribution campaigns targeting past purchasers, strengthening customer engagement and driving F2/F3 conversion Plan and execute member growth initiatives by promoting membership registration benefits to non-member LINE followers and app users Drive traffic growth through the planning and execution of 1-to-1 push messaging via LINE and app Plan and execute efficient sales initiatives for high-inventory or priority-clearance products in coordination with MD Manage banner production, promotional page creation, and email/LINE/app settings required for promotion execution Create various reports and drive PDCA (Plan-Do-Check-Act) improvement cycles Knowledge and Skills Requirements: EC operations experience (planning and executing onsite p

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