Team Lead Trade Analytics And Market Intelligence in Japan

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relicでは現在、当社の成長を支える中核メンバーとして、シニアテクニカルサクセスマネージャー（Sr Technical Success Manager）を募集しています。SREやソフトウエア開発エンジニア、インフラエンジニアなど複数のエンジニアリングロールの方々と日々ディスカッションをしていたり、統括するCTOやテックリードの方々と技術的なコミュニケーションを行う機会が多い方は大歓迎です。サービス開発/運用を実際に行っているメンバーが多く、現場での経験がすぐに役立つロールのため、社外の接客の経験が浅い場合でもご安心ください。オンボードのためのトレーニングも揃っています。 Technical Success Managerの主な業務は、New Relicの営業、Solutions Consultant、 Technical Support Engineerやマーケティングチームなどと共に、クラス最高のNew Relicソリューションをお客様のビジネスに効果的にご利用いただくためのご契約後の活用促進や業務改善の支援を行うことです。また、既存のお客様の活用状況を分析し、様々な社員がデータドリブンで動けるた、めの環境整備も行っています。 当社のTechnical Success Managerとして、さまざまな業界やシステムに対する技術的なサポートをすることで、多種の技術やお客様のビジネスニーズ、市場動向を把握することができます。ご契約後のお客様の成長を助けながら信頼関係を築き、お客様の成功とビジネス業績の改善を好循環で回していくというカスタマーサクセスの本質を体現するエキサイティングなキャリアを築くことが可能です。当社には、これまでの活動を通じて培われた豊富な成功実績とノウハウがあります。お客様と密接に関わりながら、共に目標を追求することに情熱をお持ちの方のご応募を、心よりお待ちしております。 What you'll do お客様のオンボーディング、ユーザー環境への適用、そして継続的な利用を確実なものとし、お客様を成功へ導きます。 New Relic の製品とサービスの全ての面で技術的なリーダーシップを発揮します New Relic を利用したリアルタイムパフォーマンスの問題解決をできるようにお客様のトレーニングを支援します お客様の状況を見ながらサービス解約のリスクを特定し、そのリスクを排除するために積極的に取り組みます 他の Technical Support Engineer や Solution Consultant, Sales などと連携してお客様の問題を迅速に解決します お客様の声を拾い、New Relic がより良いサービスを提供するために内部にフィードバックを伝えます 特定の業務ドメインのスペシャリストとして業界固有の課題においてチームメンバーを牽引し、個人およびチームの潜在能力の追求と拡大を促進します。計画的な能力開発を提供し、全員が最高の仕事ができる機会を確保します。 This role requires アプリケーションを業務で設計・開発した経験がある（バックエンド and/or フロントエンド） AWS、Azure、GCPなどのパブリッククラウドサービスを利用したシステム構築を業務で経験したことがある 本番等で稼働するシステムのトラブルシュートを業務でしたことがあり、問題検知から恒久対応までのトラブル管理全般を行ったことがある 顧客または社内の他部門のステークホルダーに対

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relicはデジタルインテリジェンスのリーディングカンパニーであり、SaaSで提供されるデジタルインテリジェンスプラットフォームを通じてお客様に世界に類を見ない体験を提供しています。当社は、ソフトウェア開発者、ITオペレーション、DevOpsチーム、アプリケーションオーナーがソフトウェアアプリケーションのパフォーマンス、顧客体験、ビジネス成果を向上させるための製品を提供することに力を注いでいます。 キャリアを新たな高みに引き上げたいと考えているソフトウェアセールスのプロフェッショナルや、急成長している会社にて、成長中の製品に携わる仕事をしてみたいとお考えの方、New Relicでは、当社のテクノロジーを推進し、お客様の成功のためにスキルを共有することのできる優秀なセールスのプロフェッショナルを募集しています。SaaSセールスに情熱を持ち、SaaSがどのようにビジネスに影響を与えるかに興味があり、テクノロジーセールスの経験をお持ちの方は、ぜひご応募ください。個人的にもプロフェッショナルとしても成長できる貴重な機会を提供いたします。 What you'll do インバウンドならびに自身で発掘した見込客を適切にフォローし、商談をクローズすること 既存顧客からの新たな商談機会を発掘しアップセルを推進すること 販売プロセスの改善に継続的に取り組むこと その他当社が適宜決定する関連業務を遂行すること This role requires • 直販営業経験5年以上、特に SaaS 営業経験2年以上が望ましい • 顧客、社内に対して積極的な提案ができるチャレンジャーセールススキルがあること。(ルートセールスは対象外) • 新しい業界、新しいテクノロジーへの関心が高い方 • 業界にこだわらず営業活動ができる • 特定数社のアカウントマネージメントより、数十社、複数業界のアカウント担当経験がある • チームセリング、特にプリセールスにおいてエンジニアとのコラボレーションが得意である • 熟考型ではなく走りながら考えることできるハードワーカー • 技術的またはミドルウェアのバックグラウンドがあり、インフラ、ソフトウェアの動向、SaaS販売の動き全般についての基本的な理解をお持ちの方、またSFDCやSlack、PowerPoint、Zoomなどの各種ソフトウェアビジネスツールの使用経験をお持ちの方は歓迎いたします Please note that visa sponsorship is not available for this position. #LI-Hybrid #LI-RT Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences a

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity As Senior Legal Counsel, you will join our dedicated, collaborative global legal team supporting diverse commercial matters, including growth across the APJ region with particular focus on Japan. You will have a voice that is heard and respected, while encouraged to grow in your abilities and curate your own career path. If you have a drive for supporting sales teams and revenue growth, with expertise as a transactional lawyer negotiating contracts in the Software-as-a-Service industry, read on! In this role, you will primarily support New Relic's commercial activities by structuring, negotiating, and closing contracts. You will also build upon scalable processes to manage those matters. You will be responsible for both direct and partner contract negotiations, including related privacy and security topics. We'll need you to have excellent communication skills, tailoring messaging to both internal departments and external business clients while addressing complex issues with attention to accuracy and detail. This is a great opportunity if you have a passion for technology, excellent problem-solving skills, and an ability to thrive in a fast-paced, changing environment. What you’ll do Draft, review, and negotiate SaaS contracts, and other commercial agreements in support of our go-to-market efforts; Support and coach sales teams on deal structure, contract negotiations, and customer contract disputes; Analyze and advise internal stakeholders and leadersh

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relicはデジタルインテリジェンスのリーディングカンパニーであり、SaaSで提供されるデジタルインテリジェンスプラットフォームを通じてお客様に世界に類を見ない体験を提供しています。当社は、ソフトウェア開発者、ITオペレーション、DevOpsチーム、アプリケーションオーナーがソフトウェアアプリケーションのパフォーマンス、顧客体験、ビジネス成果を向上させるための製品を提供することに力を注いでいます。 キャリアを新たな高みに引き上げたいと考えているソフトウェアセールスのプロフェッショナルや、急成長している会社にて、成長中の製品に携わる仕事をしてみたいとお考えの方、New Relicでは、当社のテクノロジーを推進し、お客様の成功のためにスキルを共有することのできる優秀なセールスのプロフェッショナルを募集しています。SaaSセールスに情熱を持ち、SaaSがどのようにビジネスに影響を与えるかに興味があり、テクノロジーセールスの経験をお持ちの方は、ぜひご応募ください。個人的にもプロフェッショナルとしても成長できる貴重な機会を提供いたします。 What you'll do インバウンドならびに自身で発掘した見込客を適切にフォローし、商談をクローズすること 既存顧客からの新たな商談機会を発掘しアップセルを推進すること 販売プロセスの改善に継続的に取り組むこと その他当社が適宜決定する関連業務を遂行すること This role requires • 直販営業経験5年以上、特に SaaS 営業経験2年以上が望ましい • 顧客、社内に対して積極的な提案ができるチャレンジャーセールススキルがあること。(ルートセールスは対象外) • 新しい業界、新しいテクノロジーへの関心が高い方 • 業界にこだわらず営業活動ができる • 特定数社のアカウントマネージメントより、数十社、複数業界のアカウント担当経験がある • チームセリング、特にプリセールスにおいてエンジニアとのコラボレーションが得意である • 熟考型ではなく走りながら考えることできるハードワーカー • 技術的またはミドルウェアのバックグラウンドがあり、インフラ、ソフトウェアの動向、SaaS販売の動き全般についての基本的な理解をお持ちの方、またSFDCやSlack、PowerPoint、Zoomなどの各種ソフトウェアビジネスツールの使用経験をお持ちの方は歓迎いたします Please note that visa sponsorship is not available for this position. #LI-Hybrid #LI-RT Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and pers

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relicのソリューションをお客様にお届けするSolutions Consultantを募集しています。テクニカルセールスに熱意を持つコンサルタントやプリセールスエンジニア、あるいはデベロッパーだけどお客様と話す機会が多いという方は大歓迎です。New Relicには技術的に優秀なエンジニアを優秀なSolutions Consultant に転向させた実績がありますので、セールス寄りの経験が浅く、このポジションへのフィットに心配な方でもご安心ください。オンボードのためのトレーニングも揃っています。 Solutions Consultantの主な業務は、New Relicの営業、Technial Account Manager、 Technical Support Engineerやマーケティングチームなどと共に、クラス最高のNew Relicソリューションをお客様のビジネスに効果的に活用頂くためのご提案や、素晴らしい機能をきちんと活用して頂くための技術的な支援することです。 当社のSolutions Consultantとして、さまざまな業界やシステムに対する技術的なサポートをすることで、お客様のビジネスニーズや市場動向を把握することができます。当社の持つSaaSソリューションの販売に関する豊富な知見や、セールスサイクルの全フェーズを理解するとともに、現場のセールスをサポートするSolutions Consultantを求めています。他のSolutions Consultantや製品チームと協力して、お客様のITインフラストラクチャやソフトウェアアーキテクチャを理解すると共に、お客様のビジネスニーズを解決するソリューションを作成し、New Relicのソリューションがリアルタイムでこうしたニーズにどのように対応しているかを確認していきます。 What you'll do お客様にNew Relicソリューションの価値が伝わるよう、New Relicコンサルティングの知識を提供する New Relicのソリューション、お客様の要件に関連した価値を明確に説明したカスタマープレゼンテーション作成や、説得力のある顧客向け概念実証デモを構築し提示する New Relicソリューションを広めるために、イベント登壇や技術資料の作成、トレーニングなどを提供する New RelicのSales、Solution Consultant、Technical Account Managerと商談機会について協働する 責任感が強く、大胆で、本格的であり、熱意があり、首尾一貫している、など企業としてのコアバリューの順守は不可欠です。 This role requires プロジェクトまたは営業活動などで顧客との対応経験があり、 Pre-sales Engineer、技術系Consultant/Architect、システム運用管理者、Software Developerなどで3年以上の経験があること 最新技術に興味があり、自ら手を動かしてキャッチアップしている 運用監視やシステム管理設計などのアプリケーション/インフラ運用に関わる知識や経験、興味を持っている AWS、Azure、Google Cloudなどのクラウドプラットフォームの経験 Slackやメールなどで海外メンバーと文章でやり取りできるレベルの英語の読み書き Bonus points if you have Java、PHP、.NET、Rub

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relicはデジタルインテリジェンスのリーディングカンパニーであり、SaaSで提供されるデジタルインテリジェンスプラットフォームを通じてお客様に世界に類を見ない体験を提供しています。当社は、ソフトウェア開発者、ITオペレーション、DevOpsチーム、アプリケーションオーナーがソフトウェアアプリケーションのパフォーマンス、顧客体験、ビジネス成果を向上させるための製品を提供することに力を注いでいます。 キャリアを新たな高みに引き上げたいと考えているソフトウェアセールスのプロフェッショナルや、急成長している会社にて、成長中の製品に携わる仕事をしてみたいとお考えの方、New Relicでは、当社のテクノロジーを推進し、お客様の成功のためにスキルを共有することのできる優秀なセールスのプロフェッショナルを募集しています。SaaSセールスに情熱を持ち、SaaSがどのようにビジネスに影響を与えるかに興味があり、テクノロジーセールスの経験をお持ちの方は、ぜひご応募ください。個人的にもプロフェッショナルとしても成長できる貴重な機会を提供いたします。 What you'll do インバウンドならびに自身で発掘した見込客を適切にフォローし、商談をクローズすること 既存顧客からの新たな商談機会を発掘しアップセルを推進すること 販売プロセスの改善に継続的に取り組むこと その他当社が適宜決定する関連業務を遂行すること This role requires • 直販営業経験5年以上、特に SaaS 営業経験2年以上が望ましい • 顧客、社内に対して積極的な提案ができるチャレンジャーセールススキルがあること。(ルートセールスは対象外) • 新しい業界、新しいテクノロジーへの関心が高い方 • 業界にこだわらず営業活動ができる • 特定数社のアカウントマネージメントより、数十社、複数業界のアカウント担当経験がある • チームセリング、特にプリセールスにおいてエンジニアとのコラボレーションが得意である • 熟考型ではなく走りながら考えることできるハードワーカー • 技術的またはミドルウェアのバックグラウンドがあり、インフラ、ソフトウェアの動向、SaaS販売の動き全般についての基本的な理解をお持ちの方、またSFDCやSlack、PowerPoint、Zoomなどの各種ソフトウェアビジネスツールの使用経験をお持ちの方は歓迎いたします Please note that visa sponsorship is not available for this position. #LI-RT Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives in

Our SLED sales team works with a best-of-breed product that solves real problems for our customers. Sellers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product. Whether you're looking to learn from the best or be the best, the Datadog sales team is dedicated to furthering personal development and team success. We are searching for an experienced SLED Sales Executive that has a real passion for technology and can deliver on bold revenue targets. As we continue to enter into bigger markets, and formalize our support for the Public Sector enterprise segment, this division within Datadog will blaze the path for organizational growth. This is a lucrative opportunity to break into new State, Local, and Education accounts within a rich territory, as well work with accounts who are in a hybrid state and transitioning to the cloud. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Prospect into large State, Local, and Education organizations while running an efficient sales process Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts Develop a deep comprehension of customer's business Negotiate favorable pricing and business terms with large SLED enterprises by selling value and ROI Handle existing customer expectations while expanding reach and depth into assigned territory Demonstrate resourcefulness when faced with challenges that defy easy solution Have intuitive sense of necessary steps to close business and gain customer validation Identify robust set of value drivers behind all opportunities Ensure high forecasting accuracy and consistency Who You Are: Someone with 5+ years closing expe

Our Federal sales team works with a best-of-breed product that solves real problems for our customers. Sellers follow a well-defined methodology that helps them identify the customer’s unique needs and clearly convey the value of the Datadog product. Whether you’re looking to learn from the best or be the best, the Datadog sales team is dedicated to furthering personal development and team success. We are searching for an experienced Federal, Civilian Sales Executive that has a real passion for technology and can deliver on bold revenue targets. As we continue to enter into bigger markets, and formalize our support for the Public Sector enterprise segment, this division within Datadog will blaze the path for organizational growth. This is a lucrative opportunity to break into new Civilian Agencies within a rich territory, as well work with accounts who are in a hybrid state and transitioning to the cloud. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Prospect into large Fortune 1000 companies while running an efficient sales process Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts Develop a deep comprehension of customer's business Negotiate favorable pricing and business terms with large commercial enterprises by selling value and ROI Handle existing customer expectations while expanding reach and depth into assigned territory Demonstrate resourcefulness when faced with challenges that defy easy solution Have intuitive sense of necessary steps to close business and gain customer validation Identify robust set of business drivers behind all opportunities Ensure high forecasting accuracy and consistency Who You Are: Someone with 5+ years closing experience (mix of fiel

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment. The Role As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most. We are looking to speak to candidates who are based in Tokyo for our hybrid working model. Key Responsibilities Customer Advisory Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments. Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention. Account & Portfolio Management Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success. Track and report progress ag

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As an Onboarding Manager, you'll partner with our largest customers and help set them up for immediate success by leading them through a clearly defined onboarding process. You'll build and leverage key cross-functional relationships across Sales, Marketing, and Product Support as you deliver an exceptional onboarding experience. You'll use metrics, customer feedback, and direct experience to help identify new initiatives and materials needed to better engage and support our customers. You bring strong communication and project management skills, and a genuine investment in customer outcomes. This is a full-time, hybrid role based out of our Tokyo hub. What you'll do at Figma: Own and manage the onboarding process for our largest customers from pre-sales through successful onboarding closeout Partner closely with Account Executives to ensure smooth customer handoff experience Understand customer goals and successfully manage their onboarding timeline towards value Collaborate with Technical Account Managers, Designer Advocates, and Product Support to drive a seamless customer onboarding experience Report on metrics and customer feedback to assess the impact of successful onboarding and to help identify new customer initiatives and product opportunities Develop content and enablement resources for customers to use for training/education and to help accelerate product adoption Understand and consult on product and industry best practices in order to act as a trusted advisor to our customers and in

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for a driven Sales Enablement Manager to support our growing sales function in Japan. This role will help shape and scale regional enablement strategy and roadmap, partnering closely with Japan Sales leadership and cross-functional stakeholders to identify market-specific needs and deliver impactful programs. You’ll adapt global onboarding and enablement initiatives for Japan, ensuring they reflect local buyer expectations, sales motions, and cultural nuance. You’ll build practical tools and content that improve seller productivity, strengthen pipeline generation and deal progression, and drive consistent execution across the region. This is a full-time hybrid role based out of our Japan hub. What you’ll do at Figma: Partner closely with Global Sales Enablement and Japan Sales Leadership to design, build, and execute enablement programs for Japan Diagnose where reps and managers need the most support across pipeline generation, deal progression, and deal execution Adapt and regionalize global programs, content, and frameworks for the Japan market, balancing consistency with local relevance Build repeatable sales motions, processes, playbooks, and manager-facing tools that help the field execute more effectively Produce, curate, and maintain enablement content and assets that reflect regional priorities and market nuance Program manage ongoing sales trainings and enablement initiatives across Japan Facilitate effective in-person and virtual training sessions, workshops, and deal-ba

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for an Account Executive, SMB who will play a critical role generating new business and fielding inbound prospects in their territory. You will be responsible for targeting, building and nurturing positive relationships with key decision-makers and assisting them through their Figma evaluation and buying process of all products. This is an opportunity to accelerate your career, learn from leading sellers in the industry and build an incredible network of cross functional partners at Figma. This is a full time role that will be held from our Tokyo Hub. What you’ll do at Figma: Create and manage a pipeline of SMB accounts from inbound and outbound activity to consistently meet or exceed quarterly and annual sales targets Apply effective discovery and value-selling techniques to build and strengthen relationships with key decision-makers in both new and existing customers (500< FTEs) Align with key decision makers to identify where Figma’s roadmap and innovations can solve business challenges Conduct thorough analysis to tier and prioritize accounts in large volumes Expertly position Figma and engage cross-functional partners where necessary to drive deals forward Leverage opportunities to advance relationships through in-person meetings and networking opportunities We'd love to hear from you if you have: Exposure to a structured sales or outbound program (sales experience as an SDR or AE) Exposure to closing sales for a software or SaaS business in an outbound function Cons

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for an Enterprise Account Executive who will play a critical role driving sales and maximizing revenue with our Enterprise customers. You will be responsible for targeting, building and nurturing positive relationships with key executive level decision-makers, understanding complex business needs, and delivering innovative solutions across our product suite. This is an opportunity to accelerate your career, learn from leading sellers in the industry and build an incredible network of cross functional partners at Figma. What you’ll do at Figma: Create and manage a pipeline of Enterprise accounts to consistently meet or exceed quarterly and annual sales targets Apply effective discovery and value-selling techniques to build and strengthen relationships with key decision-makers in both new and existing customers (5000+ FTEs) Align with executives on business challenges and gain sponsorship for enterprise wide deployments for a suite of products, identifying where Figma’s roadmap and innovations fit in the long term Conduct thorough analysis to create strategic account plans that outline company priorities and initiatives, multi-threading at an executive level to build on expansion opportunities Manage a book of business by tiering accounts and initiating techniques to save contractions Co-create with cross-functional partners to expertly position Figma, drive deals forward and ensure customer success Leverage opportunities to advance executive level relationships through in-person me

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a member of our Customer Operations & Support Team, you’ll be the voice of Figma as you help ensure our community has an exceptional experience across our different public platforms and touch-points (community forum, social, etc.) You’ll be engaging with our customers both directly and publicly, which will require critical thinking, an investigative mentality, and outstanding communication skills. We’re looking for a great teammate based in Japan who can cover weekdays and is technically inclined, eager to learn about design tools and community, and comfortable working in a startup-like environment where there are a lot of hats to wear. What you’ll do at Figma: Monitor our community and social platforms (community forum, X, Reddit etc.) and handle escalations Provide outstanding technical support for new and experienced Figma users on community and social platforms Help moderate and organize our community forum, making sure it stays a healthy and safe space for our global community Improve engagement and create a seamless one-to-many support experience Collaborate with our design and engineering teams to investigate and resolve complex issues Work with our Technical Quality Support team to report and escalate technical issues with the appropriate teams Collect and consolidate customer feedback into meaningful recommendations for our product and research teams Close the feedback loop with users when bugs are resolved and feature requests are implemented We'd love to hear from you if

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for a Strategic Account Executive who will play a critical role driving sales and maximizing expansion opportunities with a defined list of top-tier Enterprise customers. You will be responsible for targeting, building and nurturing positive relationships with key C-level decision-makers, understanding complex business needs, and delivering innovative solutions across our product suite. This is an opportunity to accelerate your career, learn from leading sellers in the industry and build an incredible network of cross functional partners throughout Figma. What you'll do at Figma: Manage a defined list of named strategic accounts to consistently meet or exceed quarterly and annual sales targets Apply effective discovery and value-selling techniques to build and strengthen C-level relationships for every account in your book Align with executives on business challenges and gain sponsorship for enterprise wide deployments for a suite of products, identifying where Figma’s roadmap and innovations fit in the long term Conduct thorough analysis to create strategic account plans that outline company priorities and initiatives, multi-threading at at senior level to build on expansion opportunities Co-create with cross-functional partners to expertly position Figma, drive deals forward and ensure customer success Leverage opportunities to advance executive level relationships through in-person meetings and networking opportunities We'd love to hear from you if you have: Experience closing