Customer Support in Amsterdam

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the role: Sentry is expanding our Technical Customer Success team to support our growing customer base and drive deeper adoption of the Sentry Platform worldwide. As a Technical Customer Success Manager (TCSM), you’ll be a Sentry product expert responsible for ensuring customers are successfully onboarded, achieve maximum value from our platform, and uncover new opportunities for growth through additional use cases and products. You’ll play a key role in helping customers realize measurable outcomes with Sentry. In this highly cross-functional role, you’ll collaborate closely with Account Executives (AEs), Sales Engineers (SEs), and Engineering teams to ensure customers’ technical and business goals are met. This role requires strong technical expertise and a deep understanding of the Software Development Life Cycle (SDLC) and related technologies. If you’re a technologist with experience supporting technical products in customer-facing roles—and you’re eager to join a fast-growing team delivering real value through an exceptional product—we’d love to meet you. This is a one year fixed contract with potential for conversion after the one year. In this role you will: Become a Sentry product expert and support customers by understanding their needs and helping them achieve their goals using the Sentry Platform. Drive customer success and health through effective onboarding, adoption, value realization, and retention. Collaborate with customer key stakeholders to define business and technical objectives, and work with the customer team to achieve them. Act as a trusted, strategic advisor to each assigned customer—driving

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! As AI reshapes how consumers search, discover, and choose brands, Trustpilot’s unique dataset of authentic human sentiment is becoming increasingly critical. We are uniquely positioned to define how trust and reputation function in an AI-driven digital economy and we’re building an inclusive environment where curious, ambitious people can do the best work of their careers. To support Trustpilot’s rapid expansion, we’re looking for a Student Assistant to join our BENELUX Sales Team in Amsterdam. With us you’ll have the opportunity to try new things and figure out where you want to take your career. We hope we’ve grabbed your attention so far, please keep on reading for more details about the role. What you’ll be doing: In this role you will be supporting the sales team with both low and high tasks such as: Research and identify potential leads Use lead generation tools to gather contact information Qualify leads based on specific criteria Maintain accurate lead records in the CRM system Collaborate with the sales team for correct lead handoff and knowledge sharing Coordinate customer-facing materials, including documents, presentations, design and other sales collateral Support event planning and coordination, including lead management before and after events, and run email cadences and outreach activities on behalf of the sales team We’d like you to be able to work approximately 10-20 hours per week, but we are of course flexible depending on what your study schedule looks like. Who you are: You have a positive, proactive mindset and are eager to learn You’re interested in commercial organizations and how they operate You have a strong motivation

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake are looking for a Senior Solution Engineer for the Netherlands market who can solve our customer’s most complex problems. In this role you will work directly with the account sales team and channel partners to understand the needs of our customers, strategize on how to best support them in their evaluation and ultimately help our customers choose Snowflake as their solution. As a Snowflake Solution Engineer you share our passion for solving complex data challenges and helping organizations to get the most out of their data assets. Our technical landscape is ever evolving and you are keen to learn new skills and put them into practice on real world challenges. You are able to translate features and functions into solutions that solve business problems, in conversations with technical or business teams, with end users or executives. In this role you will get to: Present Snowflake’s technology and vision to executives and technical contributors at prospects and customers Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation Create and develop technical champions in your accounts to drive deals and achieve a technical win Be at t

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake are looking for a Senior Solution Engineer for the Netherlands market who can solve our customer’s most complex problems. In this role you will work directly with the account sales team and channel partners to understand the needs of our customers, strategize on how to best support them in their evaluation and ultimately help our customers choose Snowflake as their solution. As a Snowflake Solution Engineer you share our passion for solving complex data challenges and helping organizations to get the most out of their data assets. Our technical landscape is ever evolving and you are keen to learn new skills and put them into practice on real world challenges. You are able to translate features and functions into solutions that solve business problems, in conversations with technical or business teams, with end users or executives. In this role you will get to: Present Snowflake’s technology and vision to executives and technical contributors at prospects and customers Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation Create and develop technical champions in your accounts to drive deals and achieve a technical win Be at t

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Documentation Tooling Team The Documentation Tooling Team is responsible for building the systems and foundations that improve how technical knowledge is created, structured, and delivered across Adyen’s developer ecosystem. You will work on core challenges related to content quality, freshness, consistency, scalability and the ability to make information usable both for people and agents. In this role, you will build the next generation of Adyen’s knowledge platform. This platform turns static documentation into structured, queryable knowledge.This includes structuring content, connecting content from multiple sources and building interfaces that make technical documentation accessible across products and tools as knowledge. Your work will power reliable, contextual and efficient access to information for customers, developers, AI agents and internal teams. The team is a strategic part of the Developer Experience group within the Customer Experience solution. Our mission is to provide clear, accurate, and accessible knowledge that supports customers throughout their integration journey and helps them move quickly with confidence. Core Focus Area Content Architecture: Design scalable graph schemas, ontologies, and metadata models that support consistency, reuse, and discoverability across documentation. Serverless Pipeline Orchestra

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Documentation Tooling Team The Documentation Tooling Team is responsible for building the systems and foundations that improve how technical knowledge is created, structured, and delivered across Adyen’s developer ecosystem. You will work on core challenges related to content quality, freshness, consistency, scalability and the ability to make information usable both for people and agents. In this role, you will build the next generation of Adyen’s knowledge platform. This platform turns static documentation into structured, queryable knowledge.This includes structuring content, connecting content from multiple sources and building interfaces that make technical documentation accessible across products and tools as knowledge. Your work will power reliable, contextual and efficient access to information for customers, developers, AI agents and internal teams. The team is a strategic part of the Developer Experience group within the Customer Experience solution. Our mission is to provide clear, accurate, and accessible knowledge that supports customers throughout their integration journey and helps them move quickly with confidence. Core Focus Area Content Architecture: Design scalable graph schemas, ontologies, and metadata models that support consistency, reuse, and discoverability across documentation. Serverless Pipeline Orchestra

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Fraud Risk Management Expert A key part of building our business is ensuring we do it ethically and sustainably. In order to do so, Adyen needs to understand and monitor at all times what happens on our platform and whether this is in line with regulations and our risk appetite. And that in a scalable and adaptive way. To achieve this, we are looking for a Senior Fraud Risk Management Expert to join our Financial Crime Compliance Department based in Amsterdam and covering our global business. While you will engage with regulatory topics, your primary focus will be hands-on Fraud Risk Assessments, designing end-to-end Fraud Control Frameworks, and assessing control effectiveness across our global products. Are you a senior specialist who thrives on evaluating fraud risks across distinct customer segments and financial products, and translating those insights into scalable controls? Then this is the role for you! What you’ll do Guide the design and oversee the build of the end-to-end Fraud Control Frameworks . Define baseline fraud controls tailored to specific client segments and financial products. Perform deep-dive Fraud Risk Assessments . Lead risk evaluations (e.g., Issuing Fraud risk assessments, Account Takeover, First-Party Fraud, Application Fraud) focusing on among other customer segments, new product launches,

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Business Analyst - Payments Pricing As a Business Analyst - Pricing in the Global Payments Pricing team, you'll be central to Adyen's financial performance in global card payments. This role goes beyond traditional pricing - you'll be our team's expert on interchange and scheme fee charges for Card Networks such as Mastercard and Visa in the EMEA region, and ensure the financial stability of Adyen’s transactional cost prediction engine. Your responsibilities include optimizing our fee structure, contributing to reconciliation of costs, improving our processes and tooling, and generating insights that provide a holistic understanding of complex fee dynamics. You will reinforce Adyen’s commitment to fee transparency and reduce our customer’s total cost of payment. As the go-to expert within the Global Payments Pricing team, you’ll work closely together with global teams, including Product, Engineering, Finance, and Partnerships. What You'll Do Ensure merchants are charged the most accurate and optimal cost price for payment transactions, leveraging data and insights to refine fee passthrough predictions. Analyze and identify the necessary data to address questions, extract the required data, and perform analysis. Implement fee change rollouts to maintain our cost infrastructure and manage the merchant experience. Optimize, build

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the role Sentry's European Sales Engineering team is an established and growing team, expanding to keep pace with rising demand across the region. As a member of the team, you will be a crucial lever in helping our customers realize value from Sentry products. From providing technical demonstrations to advising customers on implementation best practices, you're all-in to make the customer wildly successful. Please note that this is a 12 month fixed-term contract. In this role you will You'll partner closely with Sales, Customer Success, and Product to guide customers from first technical touchpoint through to long-term adoption. Day to day, that looks like: Bring technical expertise to customer demos, trials, implementations, and tickets Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: "how-to" articles and/or videos on specific functionality of the product) Provide workshop-level interaction to customers in order to drive maturity of use and broader adoption Work across the organization with marketing, engineering, customer success, support and product teams to represent the customer's voice and drive improvements in the product Attend conferences on occasion, speaking with prospects that visit our booth You'll love this job if you Enjoy talking about technology and interfacing with engineers and engineering leaders Appreciate working on a variety of projects with customers from lots of different industries Love flexing your creative brain by developing resources and content from scratch (code samples, demos, sales-consumable co

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. You will: Your responsibilities as a Account Executive include, but are not limited to the following: Identify, engage, close, onboard net-new business meeting or exceeding the sales personal quota; Uncovering and connecting with ideal clients through a combination of self-prospecting and collaboration with our SDR team; Consulting with new clients to understand their supply chain needs; Creating a value-add solution, demonstrating our capabilities through remote and in-person meetings; Leading the customer onboarding process by leveraging internal resources and teams; Meet regularly with clients to monitor the account health and find ways to improve on their current supply chain experience; Maintain Salesforce accounts records and opportunity pipeline; Continue to expand your knowledge of supply chain processes though internal and external training offerings to best enable you to act as a trusted advisor. You should have: Demonstrated experience owning a full sales cycle (prospecting through close), with a proven track record of meeting and exceeding sales quotas; The ability to run a sales discovery and demo meeting and run a structured sales process; Enthu

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Expansion Account Executive is responsible for building client relationships within Enterprise businesses. Individuals who excel at this job have the ability to prospect, develop, and close business within a timely manner while focusing on the clients’ requirements. The Enterprise AE's must have the confidence and ability to negotiate and close agreements with clients and support new customers through our on-boarding process. This role is a unique opportunity to contribute in a meaningful way to high visibility, high impact projects at a very exciting time for the company. Snowflake is an innovative, high-growth, customer-focused company in a large and growing market. If you are an energetic, self-managed professional with experience managing a complex sales process and possess excellent presentation and listening skills, organization and contact management capabilities, we’d love to hear from you. AS AN ACCOUNT EXECUTIVE AT SNOWFLAKE YOU WILL: Achieve sales quotas for allocated customers on a quarterly and annual basis by developing a sales strategy in the allocated territory with a target prospect list, and a regional sales plan. Develop marketing plans with the marketing team to drive revenue growth. Be the trusted advisor to the customer by understanding their exist

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Forward Deployed Software Engineers (FDSEs) work directly with customers to quickly understand their greatest problems and design and implement solutions to use data against them. Our customers rely on Palantir’s platforms for some of their most critical operations, and projects often start with an open ended question like “Why are we delaying so many flights?” or “How can we better identify instances of money laundering?” As an FDSE, you’ll apply your problem solving ability, creativity, and technical skills to help organizations use their data to drive a real impact in the world. You’ll have the opportunity to gain rare insight into and contribute to some of the world’s most important industries and institutions. As an FDSE, your responsibilities look similar to those of a startup CTO: you’ll work in small teams with minimal supervision and own end-to-end execution of high stakes projects. Your day might span discussing architecture with fellow engineers, wrangling massive-scale data, coding a custom web app, speaking with customer executives, or establishing strategy for your team. Whether you aspire to be an entrepreneur or an engineering leader, we believe Palantir is the best place — with the best colleagues — to learn how. You’ll learn how to unpack a problem and understand the costs and consequences of its solution. You’ll learn new technologies and languages, and even develop them yourself. You’ll work autonomously and make decisions independently, within a community that will support and challenge you as you grow and develop.

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Terminal (POS) Certification Expert The IPP Security & Certifications team owns the certification portfolio that keeps Adyen's in-person payments infrastructure compliant and approved to operate. That spans PCI certifications across our hardware and software, and EMV certification of the payment kernels and applications running on our terminals worldwide. This role sits at the center of our Level 2 certification work. Adyen develops its own L2 kernels (contact & contactless), and you will own their certification end to end: coordinating type approval testing with our external certification lab, analyzing test results, and translating findings into clear, actionable reports for our kernel developers to work from. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. What you will do Adyen develops its own L2 payment kernels, which sit at the core of every in-person transaction we process. You will own the technical preparation and execution of Level 2 kernel certification , ensuring our kernels meet EMVCo type approval requirements as well as the contact and contactless specifications of Visa, Mastercard, Amex, Discover, JCB, UnionPay, existing local payment method & p

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Procurement Manager - Data Centers We are looking for a fast learner and hands-on Procurement Manager to join Adyen's Procurement team, a dynamic global team within our Finance function. The goal of the team is to contribute to Adyen’s 10x ambition through sustainable commercial decisions, risk mitigation, contract and vendor management, ultimately empowering stakeholders to deliver their strategies. You will work in the data center category, alongside another category manager and a supply chain manager, but as Adyen grows, and the Procurement team with it, this scope might change and increase in the future. What you'll do Act as a business partner to stakeholders such as Infrastructure, Data Center Engineering, Legal and Sustainability, delivering value and enabling their strategies. Lead and initiate commercial negotiations, including but not limited to contract renewals and setting up new agreements. Be responsible for the supplier selection process, RFx and screening. Work with the Infrastructure team on roadmaps, including our DC expansion plans. Do vendor monitoring on performance and contractual agreements. Be tracking and reporting on industry trends. Build and maintain relationships with key vendors. Who you are 7+ years of relevant experience, including category management or sourcing. Deep knowledge and exper

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. The Opportunity Adyen is building a top-tier AI engineering organization in Amsterdam, San Francisco and Madrid to drive our next chapter of innovation using AI globally across the entire company. This is a highly technical, hands-on role focused on the exploration and application of cutting-edge AI research within the financial technology sector. As a Senior AI Research Engineer, you will operate with a high degree of autonomy and responsibility , delivering strategic, high-impact outcomes that bridge the gap between advanced AI research and production-grade applications at a global scale, potentially impacting trillions of dollars in transactions annually. What You'll Do: Innovate and Deploy: Drive the execution of Adyen's AI strategy , focusing on the practical application of Generative AI (GenAI) and other AI methodologies in finance . This includes contributing to Adyen's efforts in key research areas such as AI agents for data analysis and operational workflows , human-in-the-loop for integrity risk , and development of foundation models . For instance, you might contribute to initiatives like the Data Agent Benchmark for Multi-step Reasoning (DABStep) , which evaluates AI agents on real-world data analysis tasks, including those from the financial sector. Build Production-grade Applications: Bridge the gap between cutti