Relationship Account Manager in Singapore

The Relationship Account Management (RAM) team is focused on driving long-term partnerships with MongoDB’s mature customers, creating expansion & evangelism in the process. This team was established ~2 years ago and continues to grow and scale with our expansion to APAC. We are looking for someone who can thrive with a high level of ambiguity and change while maintaining a customer centric approach at scale for our customers across Asia Pacific. Individuals within RAM org have a passion for technology that delivers business outcomes and understand how to retain and grow clients through a focus on their success. In this role you will act as the primary point of contact for your customer base and leverage the MongoDB ecosystem to help drive expansion and retention of a customer portfolio. As a RAM you will be responsible for success, education, enablement, upsell/cross-sell, renewal and everything in between. We are looking to speak to candidates who are based in Singapore (without visa sponsorship) for our hybrid working model. This is not a remote role. Experience 2+ years of quota- carrying Account Management or New Business sales experience; SaaS or technology background; demonstrated ability and interest in managing client relationships end-to-end; has held responsibility for clients with complex use cases and multiple stakeholders across renewal, upsell and expansion into new business units; excels at juggling competing priorities while executing on targets and KPIs Our ideal candidate will have 5+ years of professional experience, including 2+ years in a quota-carrying Sales or Account Management role with direct revenue responsibility Proven success managing customer relationships across

The Relationship Account Management (RAM) team is focused on driving long-term partnerships with MongoDB’s mature customers, creating expansion & evangelism in the process. This team was established ~2 years ago and continues to grow and scale with our expansion to APAC. We are looking for someone who can thrive with a high level of ambiguity and change while maintaining a customer centric approach at scale for our customers across Asia Pacific. Individuals within RAM org have a passion for technology that delivers business outcomes and understand how to retain and grow clients through a focus on their success. In this role you will act as the primary point of contact for your customer base and leverage the MongoDB ecosystem to help drive expansion and retention of a customer portfolio. As a RAM you will be responsible for success, education, enablement, upsell/cross-sell, renewal and everything in between. We are looking to speak to candidates who are based in Singapore (without visa sponsorship) for our hybrid working model. This is not a remote role. Experience 2+ years of quota- carrying Account Management or New Business sales experience SaaS or technology background Demonstrated ability and interest in managing client relationships end-to-end Has held responsibility for clients with complex use cases and multiple stakeholders across renewal, upsell and expansion into new business units; excels at juggling competing priorities while executing on targets and KPIs Our ideal candidate will have 5+ years of professional experience, including 2+ years in a quota-carrying Sales or Account Management role with direct revenue responsibility Business-level pr

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity: Join the Account Management team to grow Flexport’s book of business across Singapore and Malaysia by deepening our existing client relationships. This is a dynamic, collaborative role: you’ll own the long-term relationship for a portfolio of clients, uncover new opportunities in their supply chains, and lead a team of Account Management who do the same. You will: Lead the business growth plan related to the book of business in terms of generating sales leads, transforming leads to opportunities and developing solutions for clients. Use your advanced knowledge of the client’s business goals, the industry, and Flexport’s services and solutions to proactively close and deliver new solutions that empower the client and deepen the client relationship. Serve as the client’s trusted advisor, advocating for their needs with internal stakeholders and finding win-win solutions for the client and for Flexport. Use regular client touch points and business reviews to help clients understand the value they are realizing and to capitalize on new opportunities to deepen the relationship and improve client retention. Manage and mentor your Accoun

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . About the Role The Senior Client Account Manager is responsible for building and nurturing strategic partnerships with key Entertainment App advertisers in the Greater China region, driving revenue growth, and ensuring client success on the Pinterest platform. This role demands a highly strategic individual with exceptional relationship-building skills, a deep understanding of digital advertising, and a passion for the E

The Opportunity Jumio is looking for a Senior Customer Success Manager to own a portfolio of enterprise and mid-market accounts across APAC. This is not a relationship management role — it is a value consulting role. You will be expected to understand your customers’ business deeply, make the value Jumio delivers visible and quantifiable, and act as the connective tissue between the value that was promised during the sale and the value the customer actually achieves. You will work closely with Account Managers on renewal and expansion, with Onboarding and Implementation Managers during the critical customer onboarding and adoption stages, and with Product and Support to close the loop on customer feedback. You will be a named owner of customer health — accountable for knowing which accounts are at risk, why, and what you are doing about it. This role is well-suited to someone who is commercially aware, data-fluent, and energized by the complexity of enterprise customer relationships. You will be joining at a moment of intentional transformation — there is significant opportunity to shape how Jumio’s CS motion operates going forward. What You’ll Own Customer Health & Retention Own the health of a portfolio of APAC enterprise and mid-market accounts — you are accountable for knowing which are green, yellow, or red and why Monitor customer health signals continuously: product utilization, support ticket trends, NPS, executive engagement, and contract consumption pace Identify early warning signs of dissatisfaction or disengagement before they surface as churn risk — act on health score drops immediately, don’t wait for the customer to raise the issue Own escalation when product gaps or recurring issues are impacting customer outcomes — and close the feedback loop by communicating back to the customer what Jumio is doing Ensure open support issues are resolved to the customer’s satisfaction and that unresolved issues never reach a renewal conversation Value R

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Technology Account Management - Singapore Overview The Manager, Technical Account Management is responsible for managing the technology and operational relationship with Mastercard customers across an assigned market or portfolio. The role serves as the primary point of contact for technical, system, and operational matters, ensuring customer needs are understood, prioritized, and addressed through effective coordination across internal and external stakeholders. The role requires a strong understanding of customer implementation plans, operational environments, technical requirements, and key pain points. The successful candidate will act as a bridge between customers, market teams, regional teams, product teams, and operations teams to support implementation, incident management, release readiness, performance optimization, and adoption of Mastercard products and solutions. The Manager, Technical Account Management contributes to the achievement of business and customer goals by managing projects and processes within the Technology Account Management function, resolving issues with appropriate escalation, supporting continuous improvement, and helping customers operate effectively and efficiently within Mastercard’s ecosystem. The Role • Manage the day-to-day technology and operational r

Datadog’s Implementation Services team helps customers implement and deploy Datadog quickly. Our team of architects leads the discovery, design, build, and launch of the Datadog platform to help customers accelerate time to value and get the most out of their investment. As a manager on this team, you will be responsible for growing our relationship with sellers in your region, developing the Service Architects that report into you, and advancing our program to better meet customer needs. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Manage, develop, and mentor a fast-paced team of Service Architects Operate as a player/coach to design and guide execution of Datadog implementations, including gathering requirements, building technical architecture, and supporting deployment and launch Develop relationships with sellers in your region to grow sales of Implementation Services Connect directly with customers to position our services and evaluate the impact of our program on their business Ensure the highest quality engagements are delivered to our customers Own initiatives to improve our program and services offerings Collaborate with other teams, including Customer Success, Technical Account Management, and Sales to deliver an exceptional onboarding experience Who You Are: Experience designing and delivering technical solutions for DevOps Monitoring or architecture systems 3-5 years of people management experience 1-2 years of experience in selling or positioning professional services Outstanding skills presenting to both technical and executive audiences Experience with current infrastructure and monitoring solutions and technologies Able to sit up to 4 hours, traveling to and from client sites Able to travel via auto, train or air up

Overview: Guidepoint’s Business Development teams are passionate about expanding our reach with both new and existing clients. We support Guidepoint’s full suite of service offerings — from expert interviews and surveys to insights and research solutions — helping clients stay informed and make better business decisions. Our teams focus on building long-term partnerships and delivering tailored solutions that maximize client value. We are looking for a Senior Business Development Manager to further grow our Corporate business across Southeast Asia. This role will be responsible for driving the full sales cycle, from business development and account expansion to project execution and client relationship management. It is an exciting opportunity for a self-starter with experience in insights, research, or consultative solution sales to contribute to Guidepoint’s evolving corporate growth strategy and expanding product capabilities. What You’ll Do: Drive outbound prospecting efforts to identify, qualify, and develop new business opportunities across Southeast Asia corporate accounts Build and manage relationships with existing strategic accounts to identify growth, retention, and cross-selling opportunities across Guidepoint’s service offerings Lead the end-to-end sales cycle, including client meetings, commercial discussions, proposal development, contracting, and delivery coordination Partner closely with Client Service teams to ensure high-quality execution and strong client outcomes Achieve designated business development, revenue, and account growth targets through disciplined pipeline management and commercial execution Conduct client feedback and account review meetings to strengthen relationships and uncover new opportunities Support the development of marketing materials, client presentations, and go-to-market initiatives for new products and solutions Develop a strong understanding of primary research methodologies, industry trends, competitor l

As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers in Indonesia. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Enterprise Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with Enterprise Account Executive and Solution Engineering teams to onboard, train, and proactively drive adoption with our Enterprise customers in Indonesia. Proactively build relationships with customers to achieve loyalty and advocacy within their organization Collaborate cross-functionally with internal Datadog teams (sales, support, enablement, product, finance, and legal) Own and project manage the on-boarding process for new customers Become a trusted advisor to the client and partner in building a clear and concise plan to meet their business goals Monitor and analyze usage trends to uncover renewal risks and identify opportunity for contract growth/optimization With demonstrated understanding of observability and security platforms, align customers technical and business objectives to our platform offerings Who You Are: Customer-centric with 3+ years in a Customer Success or Account Management role Able to manage a wide portfolio of accounts rolling up to large enterprise corporate accounts Knowledgeable in working with Fortune 1000 companies and global brands across all industries A strong communicator with excep

Who we Are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What You’ll Do As a Sales Manager (Greater China) at Stripe, you will play an instrumental role in fueling Stripe’s growth through new customer acquisition. In this role you will lead a team of high-performing Account Executives, helping them to develop their skills and deliver on their ambitious targets, as well as roll your sleeves up to work directly with customers. We are looking for a proactive leader who has demonstrated success dealing with ambiguity, operating in a high-growth environment, managing high-performing teams and solving problems with limited oversight. Ideal candidates will have experience scaling and managing a technology sales team, and possess first-class analytical, communication and relationship-building skills. Responsibilities Recruit, develop and lead a team of sales professionals, with a particular focus on the enterprise customer segments in the Greater China region. Develop the long-term vision and strategy for the team and manage day-to-day operations, with a focus on performance against key sales metrics. Be accountable for increasing revenue and new client acquisition at high rates of growth. Coach and guide the team in developing consultative and solution-based sales skills through all facets of the sales cycle. Play a personal and direct role in building and maintaining enduring customer relationships, up to C-level. Inspire, motivate and enable personal and career development of team members, bo

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We are looking for a Manager to join our Occupancy Planning and Management team The Manager will play a crucial role in assuring delivery of JLL best practices via Occupancy Planning & Management products, solutions, and tools to our real estate clients. Serve as an account leader for delivery of Occupancy Planning and Management. Bring best practices, industry insight and thought leadership to account. Act as a trusted advisor to client, Account Director, and team. Foster relationships Great relationship building skills, client focus and team leadership. You’ll foster critical relationships between various individuals and organisations. Simultaneously, ensuring coordination and collaboration among various JLL businesses. Dynamic Ability to go above and beyond to help with any tasks that might come your way and solve problems effectively. Thinking strategically, simplifying the complex, seeing the big picture, and driving results are a few of the basic requirements of the job. You should thrive on change with an appetite for risks, be proactive and innovative with solutions. A desire to be the Subject Matter Expert (SME) for key syste

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Account Manager We’re looking for an experienced and proactive Account Manager to help reach our APAC ambitions. As part of the commercial team, you will be managing key account relationships across multiple industries and channels for our cross-border merchants. You are responsible for driving growth through increasing the share of wallet, cross-selling & upselling, bringing valuable insights, and building strong relationships with our largest enterprise merchants and key contacts. The ideal candidate is a born networker with a sharp commercial acumen, who thrives in a fast-paced, diverse and entrepreneurial environment. You will strive to understand the unique needs of a merchant and provide them with payments expertise and guidance to help them grow What you'll do Be fully responsible for the success and satisfaction of your merchants Drive growth through increasing the share of wallet, cross-selling & upselling, bringing valuable insights, and building strong relationships with key contacts Build and sustain relationships with key merchant stakeholders, and leverage those relationships to drive the best possible merchant experience Assess, clarify, and validate customer needs on an ongoing basis. You'll deliver expertise, education, and guidance to merchants as they craft and execute their payments strategy.Coordinate an

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value. Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements Participate and prepare for Monthly and Quarterly Business Reviews with customers Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products Continuously evolve best practice to technical product adoption and customer success Who You Are: Someone with a solid technical grounding and hands-on experience of IT Operations Confident in your hands on experience AWS, Azure or GCP Comfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc. Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc. Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc. Able to travel via auto, train or air up to 30% of the time Previous

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Technical Account Managers work cross-functionally to support the largest and most complex Stripe users. Through trusted relationships, we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe. What you'll do Responsibilities Provide a Gold Standard Experience to your assigned accounts' key stakeholders Work with the wider Operations team to provide current state, resources, and knowledge to enable Gold Standard Experience across teams interacting directly with the user via support channels, external documentation, or product and feature feedback or development Foster long-term user relationships that grow loyalty to Stripe and Stripe products Work cross-functionally both internally and within your user's organizations to provide and implement operational solutions on subjects not limited to fraud, disputes, declines, product adoption, and global expansion Work closely with Customer Success and other user-facing teams as part of a larger effort to support users on Stripe Lead user-facing meetings both in person and through video chat Collaborate on the continued design of this support offering Create user-facing content for long-term solutions Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Role Overview The Lead Client Account Manager, Greater China Region , is responsible for overseeing a portfolio of high-value advertisers, driving sustainable revenue growth, and deepening strategic relationships with flagship partners across the region. You will combine strong commercial acumen, data-driven storytelling, and deep platform expertise to help clients achieve their business objectives on Pinterest. In this role, you’ll also provide leadership, guidance, and mentorship to other account managers to ensure best-in-class client service and performance. What you’ll do: Lead and mentor a team of Client Account Managers, providing coaching, feedback, and development support to elevate overall client delivery and performance. Own and execute strategic account plans for key Greater China export advertisers, aligning with their business prio