About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Content Creator Reporting to: Director of Content & Post-Production About the Role THG Studios is looking for a creative, trend-savvy Content Creator to join our growing content team. You'll be responsible for creating platform-first content that drives engagement, increases brand visibility, and connects with audiences across social channels. Working within Europe's largest creative studio, ICON, you'll bring ideas to life from concept through to delivery, producing culturally relevant content tailored for today's social platforms. This is an exciting opportunity for a hands-on creator with a passion for storytelling, trends, and social media. What You'll Be Doing Content Creation & Execution: Create and deliver content from brief through to final output, ensuring work meets brand and platform requirements. Develop engaging content for TikTok, Instagram Reels, YouTube Shorts, and emerging social platforms. Generate and contribute creative ideas that align with campaign objectives and evolving trends. Produce visually compelling, audience-focused content that reflects platform behaviours and best practices. Support the testing and development of new content formats, approaches, and ideas. Creative Standards & Delivery: Optimise content for different platforms, ensuring the correct aspect ratios, pacing, and native social experience. Maintain a consistent tone, style, and level of quality across all projects. Manage multiple briefs and deadlines effectively. Follow established briefing, rev
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Ai Creative Producer in Manchester
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About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. The role We're looking for an ambitious, detail-oriented CRM professional to join the team and lead the delivery of CRM campaigns across our portfolio of brands. This is an excellent opportunity for someone looking to build a career in digital marketing, ecommerce and CRM within a fast-paced, high-growth environment. Success in this role requires strong attention to detail, commercial awareness, a data-driven mindset and the ability to build positive relationships with both internal and external stakeholders. You will be responsible for: The day-to-day management of CRM Campaigns and key performance metrics Working with and mentoring our Email Executive team to deliver a world class CRM experience for our clients To manage and deliver CRM programmes to retain customers across all stages of the lifecycle To co-ordinate the delivery of the consumer communications plan, including creative execution, customer selection, test activity and results in order to drive the required sales plan Maintaining and leading relationships with our established clients and have responsibility in the production and assistance of weekly, monthly and quarterly reports, as well as highlighting any key insight or trends Training, development and management of the team to deliver their objectives with the support of the CRM Manager You’ll have the full support of an excellent in-house creative team, allowing you to focus around the creative elements of the email campaigns and really bring the marketing mate
About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About the Role: An exciting opportunity for a commercially driven Ecommerce Manager with strong experience across ecommerce trading, inventory, visual merchandising, buying and digital marketing. The Ecommerce Manager is a core part of the Ingenuity client services team, with end-to-end responsibility for ecommerce trading, commercial performance and execution across a client account. This is a high-ownership role that sits at the intersection of ecommerce trading, buying, merchandising, inventory and marketing . You’ll use data and commercial insight to make decisions that maximise sales and margin, ensuring the right products are presented to customers at the right time, supported by the right marketing activity and aligned to stock availability. You’ll own the trading calendar, translate buying and product strategy into compelling on-site visual merchandising, monitor inventory and sell-through, coordinate marketing activity across multiple channels, and identify opportunities to maximise margin while reducing aged stock and returns. You’ll work closely with buying, category, merchandising, operations, creative and channel specialists, acting as the key point of coordination to ensure commercial priorities are reflected consistently across the customer journey. Key Responsibilities: Trading, Inventory & Site Performance Own ecommerce trading performance across conversion, AOV, COS, margin, sell-through, stock cover, availability and new vs. returning customer performance. Build an
About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Team: Search & Social (Commerce Division), THG Ingenuity Introduction THG Ingenuity is a leading ecommerce and technology business, powering some of the world's most recognised brands. Our Search & Social team sits within the wider Commerce division, operating at the intersection of ecommerce, marketing, and commercial strategy. Alongside our Content and Paid Media teams, we connect brands with customers through world-class organic and paid search strategies. We're looking for an ambitious, detail-oriented graduate to join our team and help shape the future of search. This is an excellent opportunity for someone with a passion for SEO to build a career at the forefront of digital marketing, working on Generative Engine Optimization (GEO) and AI-driven search within a fast-paced, high-growth environment. Success in this role requires a deep curiosity for search engine algorithms, strong analytical skills, commercial awareness, and the ability to build positive relationships with internal teams (like eCommerce, Paid Media, and project management) and external brand clients. The Role As an SEO & GEO Executive, you will support the planning, execution, optimisation, and reporting of organic search campaigns across multiple brands. You will work to grow organic visibility, traffic, and revenue, ensuring our clients dominate the search engine results pages (SERPs). You'll work in close partnership with our Paid Media team to ensure our organic and paid search strategies are fully aligned. Y
About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Commercial Finance Business Partner Role Overview We are seeking a Commercial Finance Business Partner to lead the financial review, onboarding and commercial governance of new THG Ingenuity clients. This is a highly visible role that sits at the heart of Commercial, Operations, Solutions and Finance, ensuring client contracts, billing structures and operational processes are accurately translated into scalable financial and system solutions. The successful candidate will own the commercial finance onboarding process from contract review through to billing implementation, ensuring clients are integrated efficiently, commercially aligned and capable of being billed accurately from day one. The role requires exceptional organisation, attention to detail and stakeholder management skills, with a strong focus on governance, contract management and process improvement. In addition, the role will lead a team of four finance professionals responsible for revenue accounting, client profitability analysis, inventory finance, forecasting and fixed cost management. Key Responsibilities Commercial Review & Client Onboarding Lead the financial review of new client opportunities and contract negotiations. Assess commercial viability, profitability and operational implications of new business opportunities. Partner with Commercial, Solutions and Operations teams to ensure a seamless onboarding process. Ensure contractual commitments, pricing structures and billing requirements are fully understood and successful
About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About the Role: The Senior Ecommerce Manager is a senior commercial leadership role, responsible for setting and delivering the ecommerce trading, inventory and marketing strategy across a client account or vertical. This role goes beyond front-end ecommerce performance. You will take commercial ownership of how stock, product mix, margin, marketing investment and customer demand come together to drive sustainable growth. You will lead the development of trading strategies aligned to buying cycles, product launches and inventory plans, ensuring that merchandising, marketing and operational teams are working towards a unified commercial objective. You’ll be responsible for understanding and influencing stock health, sell-through, stock cover, margin performance and product lifecycle, using this insight to shape promotional strategy, visual merchandising, marketing investment and customer acquisition activity. Acting as the bridge between the Ecommerce Manager layer and the Head of Ecommerce, you will provide strategic direction to your team while leading senior stakeholders across buying, merchandising, finance, marketing and operations. You will own the commercial narrative for your accounts and have the confidence to challenge decisions where stock, margin or customer demand are not aligned. Key Responsibilities: Strategic Trading, Inventory & Commercial Performance Own the overall ecommerce trading strategy for your accounts, with responsibility for revenue, conversion, AOV, COS, ROAS, ma
About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About The Role This is a broad-based analyst role sitting at the intersection of financial planning, commercial analysis, and business partnering. Reporting into the Head of Commercial Finance, the successful candidate will sit at the heart of the business, building a full P&L view across the group's divisions and understanding the commercial and operational drivers behind the numbers. The role suits someone analytically strong who enjoys varied work and can operate comfortably across both structured financial processes and more ambiguous commercial situations. Role Responsibilities FP&A Run the weekly forecast and month-end close process, coordinate and check BU submissions, produce packs with variance analysis and commentary Support reforecast cycles, coordinating inputs from budget holders and consolidating into management reporting Support cashflow and balance sheet modelling Support with the co-ordination and completion of the monthly board pack Build and maintain financial models to support planning and scenario analysis Contribute to process improvement initiatives within the finance function (e.g. automation/AI) Commercial Finance & Business Partnering Provide commercial analysis and challenge on contract pricing, renewals, and new business proposals Partner with operational and commercial teams, presenting analysis to build credibility as a trusted finance contact Gain exposure to the review and drafting of commercial contract clauses, working al
About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Role Overview: You would be joining a new sales team focussed solely on selling our Fulfilment proposition. This proposition is a key driver in the growth of the wider business meaning you will be able to make a demonstrable impact quickly. This is a true hunter role where you would be managing end to end deal processes. The focus is on mid and enterprise level clients looking take products direct to a consumer. You will be armed with one of the strongest Fulfuilment propositions on the market, pushing automation and innovation. You can find more about our THG Fulfil proposition here: https://www.thgingenuity.com/fulfillment Key Responsibilities: Analyse existing client portfolios to identify revenue growth opportunities. Develop and execute strategies to upsell and cross-sell products or services that align with clients' business objectives. Build deep, trusted relationships with key stakeholders within the client base. Act as a consultant, understanding clients' challenges and aligning solut
About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Spa Supervisor Full Time | 40 Hours per Week King Street Townhouse Hotel Reporting to the Spa & Operations Manager The Spa Supervisor will support the Spa Manager in the day-to-day operation of the Spa and Gym, helping to ensure exceptional guest experiences, high operational standards and a positive, well-organised working environment. Key Responsibilities Support the Spa Manager with the daily operation of the Spa and Gym. Supervise and guide the team during assigned shifts, providing direction and support where required. Act as the point of contact for colleagues and guests during the Spa Manager’s absence or when delegated. Assist with duty management responsibilities and ensure the smooth running of the department. Support the achievement of revenue targets across treatments, memberships, retail and leisure. Monitor team productivity, stock usage and operational efficiency, reporting any concerns to the Spa Manager. Ensure all guest interactions reflect the luxury standards and values of King Street Townhouse Hotel & Spa. Monitor treatment, service, presentation and operational standards, addressing minor issues promptly and escalating matters where necessary. Help ensure that the guest journey, from booking and arrival through to treatment and departure, is seamless and personalised. Deliver exceptional treatments and provide professional hosting for spa guests, where appropriately qualified. Assist with rota planning and resource allocation in line with business levels and operat
About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. THG Experience curates a portfolio of exceptional hospitality destinations where considered design, world-class facilities and intuitive service come together. Each space is crafted with intention - from beautifully designed interiors and industry-leading wellness facilities to chef-led dining and thoughtfully delivered experiences. Our venues set the tone for modern luxury. King Street Townhouse Hotel In the heart of Manchester, King Street Townhouse is a luxury boutique hotel where heritage architecture meets contemporary elegance. Set within a striking Grade II-listed building, offering refined city stays, destination dining and memorable events. Guests experience elegant bedrooms and suites, destination dining, a tranquil spa with thermal facilities, a state-of-the-art gym, private cinema and beautifully appointed event spaces designed for weddings, celebrations and corporate occasions. Explore more about King Street Townhouse Hotel here. Hotel Front of House Receptionist We are currently recruiting for an experienced Hotel Receptionist to join us at King Street Townhouse Hotel. We are looking for a talented, passionate individual to join our team and create memorable guest experiences. You will be responsible for maintaining the highest standard of professionalism in all areas of operation and carry out all duties to our world class standards. Main Duties of the Role Welcoming guests and checking their details again
About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Overview We are seeking a commercially minded Senior Financial Controller to join a unique role spanning both THG Ingenuity and a private Family Office portfolio. This role is the finance lead for King Street Townhouse Hotel and Hale Country Club, whilst helping develop the governance, reporting and financial capability of a growing Family Office portfolio Reporting into senior leadership, the successful candidate will lead a small finance team and act as a trusted business partner to operational management, providing insight, challenge and financial leadership across multiple businesses. This role offers a rare combination of hospitality, commercial finance and family office exposure, making it an ideal opportunity for an ambitious Financial Controller looking to broaden their experience beyond a traditional finance environment. Key Responsibilities Hospitality Finance Leadership Lead all aspects of finance for King Street Townhouse Hotel and Hale Country Club & Spa, including: Monthly management accounts and performance reporting Budgeting, forecasting and long-term planning Board reporting and financial commentary Cash flow forecasting and working capital management KPI reporting and analysis Capex appraisals and investment analysis Balance sheet oversight and control environment Annual audit support and statutory reporting VAT and tax complia
About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About the Role: The Ecommerce Manager is a core part of the Ingenuity client services team, with end-to-end responsibility for ecommerce strategy and performance across a client account. This is a high-ownership role that bridges trading and marketing - using data and insight to drive growth across the full customer journey, from acquisition through to retention. You’ll manage budgets, drive the digital strategy and delivery, own the trading calendar, coordinate channel activity, and act as the key day-to-day contact for your client. You’ll be supported by channel specialists across SEO, PPC, Paid Social, CRM, Affiliates, and more - and you’ll be the glue that keeps strategy aligned across all of them. Key Responsibilities: Trading & Site Performance Own site performance metrics including conversion rate, AOV, COS, bounce rate, and new vs. returning traffic - using GA4 and THG’s proprietary reporting platform to surface insights and drive decisions. Build and manage the trading calendar, including promotional plans, key events, and seasonal campaigns. Monitor and respond to competitor pricing, product, and promotional activity to ensure clients remain competitive. Identify and execute site optimisation opportunities across product pages, landing pages, category navigation, and UX. Ensure the site is always up to date with correct offers, banners, new product listings, and promotional content. Marketing & Chan
About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. The Role As Leisure Manager, you will be the operational face of the leisure department, leading the day-to-day experience across the gym floor, studios, pool and padel facilities. You will drive service excellence, team performance, member engagement and commercial success while ensuring the club consistently delivers a luxury 5-star experience. This role requires a highly visible leader with exceptional standards, strong people management skills and a passion for health, fitness and wellbeing. Leisure Operations & Member Experience Lead and oversee the daily operation of all leisure areas including the gym floor, studios, swimming pool and padel courts. Act as the visible ambassador and owner of the leisure experience within the club. Deliver exceptional member and guest experiences through outstanding service standards and operational excellence. Ensure all leisure facilities are maintained to impeccable 5-star presentation and cleanliness standards at all times. Develop and implement innovative fitness and wellbeing programmes designed to increase engagement, occupancy and member satisfaction. Manage and promote a dynamic timetable across gym, studio and padel offerings, ensuring strong participation and utilisation levels. Organise regular health and wellbeing campaigns, activation days and member events that position Hale Country Club & Spa as a leader within the wellness sector. Enforce leisure policies and gym floor etiquette to maintain a safe, professional and enjoyable environment f
£46K – £47K/yr
About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Shift Engineer - £46,000 - £47,000 + Shift allowance £5,702 About the Role Your objective, through modern maintenance systems, will be to maintain business as usual for the plant operations, to continuously improve the availability/reliability of the equipment and to ensure we dispatch quality products safely. The shift engineer will provide a technical support resource to the Fulfilment operation, delivering optimum asset reliability and performance through an effective asset maintenance and Continuous Improvement approach. You will have a good understanding of modern maintenance techniques as well as good working operational knowledge of a Fulfilment site. You should also be capable of ensuring a quick and effective reaction to daily business needs as they are presented. Responsibilities: Technical support resource for maintenance across plant to ensure a safe, timely and effective close out of live plant issues. Proactive fault prevention and continuous improvement activities to deliver key maintenance KPIs Work on and assist with developing the Plant PPM program, while using your RCA skills in response to Reactive tasks, to move the department towards a predictive Maintenance culture. Complete root cause analysis reports on major engineering stoppages across site. Support the close out of health and safety, Quality and CI actions lists. Reliability focused using modern techniques such as TPM, RCA, RCM and FMEA. Coaching and supporting
About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. About the People Team and the role The People Team supports the full employee journey at THG Ingenuity, from attracting and welcoming new colleagues through to development, payroll, employee relations and leaving the business. As an Apprentice People Services Assistant, you will join our People Services team and gain practical experience across a wide range of people administration activities. You will work closely with experienced colleagues, managers and employees, developing your knowledge of HR systems, processes and employment practices while completing your apprenticeship. This is an excellent opportunity for someone who is organised, approachable and keen to build a career in HR. As an Apprentice People Services Assistant, you will: Support the People Services team with day-to-day HR administration. Help collect and check new starter information and documentation. Support the onboarding and induction process for new employees. Maintain accurate electronic employee records and personnel files. Assist with monitoring probation periods and preparing relevant reports. Help respond to general queries from managers and employees, escalating more complex questions when needed. Support the leaver process, ensuring information is recorded accurately and on time. Assist with preparing resignation confirmations and other employee correspondence. Support the preparation of change of terms letters, ensuring information is accurate and approved. Update the HR system to reflect changes to
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