Communications Strategy And Operations Specialist in United Kingdom

About Dot Collective We are a new generation consultancy based across UK and EU and founded on the premises of the engineering excellence and empowering people to make an impact. We work with all modern tech stacks and typically run agile scrum on all our projects. About you Are you passionate about data and its transformational powers? Do you like being able to make a huge difference in a limited period of time? We might be just the right place for you. We're looking for a Junior Designer to own ad hoc design requests, brand support, and social content for our marketing team. This is a hands-on generalist role rather than a specialist design position, you'll be the go-to for design needs across the business, help roll out our updated brand, and support the wider marketing team with general logistics as needed. What You'll Do Ad hoc design requests: Own design requests as they come in: Presentation decks, internal materials, sales collateral, bringing a genuine design eye rather than just formatting Refreshed brand rollout: Help implement our updated brand identity across marketing materials going forward, ensuring consistency as it's rolled out Marketing collateral: Design white papers, one-pagers, and other marketing collateral used across sales and client-facing communications Social media : Create on-brand graphics and templates for LinkedIn (infographics and blog thumbnails) Templates : Build reusable, on-brand templates for decks, one-pagers, and other recurring materials to speed up turnaround over time General support: Support the wider marketing team with general logistics as needed, including events materials and merch ordering What We're Looking For A portfolio showing range across decks, digital, and print/event materials Proficiency in design tools (Adobe Creative Suite o

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. The role We're looking for an ambitious, detail-oriented CRM professional to join the team and lead the delivery of CRM campaigns across our portfolio of brands. This is an excellent opportunity for someone looking to build a career in digital marketing, ecommerce and CRM within a fast-paced, high-growth environment. Success in this role requires strong attention to detail, commercial awareness, a data-driven mindset and the ability to build positive relationships with both internal and external stakeholders. You will be responsible for: The day-to-day management of CRM Campaigns and key performance metrics Working with and mentoring our Email Executive team to deliver a world class CRM experience for our clients To manage and deliver CRM programmes to retain customers across all stages of the lifecycle To co-ordinate the delivery of the consumer communications plan, including creative execution, customer selection, test activity and results in order to drive the required sales plan Maintaining and leading relationships with our established clients and have responsibility in the production and assistance of weekly, monthly and quarterly reports, as well as highlighting any key insight or trends Training, development and management of the team to deliver their objectives with the support of the CRM Manager You’ll have the full support of an excellent in-house creative team, allowing you to focus around the creative elements of the email campaigns and really bring the marketing mate

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. What’s the role? Job Title: CX Apprentice - Data Reports to: CX Analytics and Performance Director Apprenticeship: Data Analyst Level 4 Duration: 12-18 months, subject to learner progress + End Point Assessment Role Purpose To support the Customer Service department in turning core operational data into clear, actionable insight — covering everything from divisional headcount and budgets through to CS performance metrics, carrier claims and returns — helping the business understand performance and identify where the customer experience can be improved. Key Responsibilities Support core CS operational performance reporting across the department, including divisional headcount, budgets and key performance metrics such as CSAT and APH. Collect, clean and validate data from multiple internal and external sources across CX/CS operations, including carrier claims, returns (e.g. ZigZag), post-dispatch communications and customer contact systems. Build and maintain dashboards and reports (e.g. Power BI) tracking department-wide CS metrics, from workforce and budget data to claims and returns performance. Write and run SQL queries to extract and manipulate data from relational databases in support of departmental reporting. Identify trends and patterns across headcount, budget, claims, returns and delivery data, flagging root causes and opportunities for improvement. Support CS leadership and wider teams with ad hoc analysis to inform decision-making, resourcing

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. What’s the role? Job Title: CX Apprentice - Claims, Post Dispatch & Returns Reports to: Head of CX - Courier & Fulfilment Apprenticeship: Business Administrator Level 3 Duration: 12-18 months, subject to learner progress + End Point Assessment Role Purpose To support the Post Dispatch Communications, Carrier Claims and Returns functions, helping deliver a seamless end-to-end delivery and returns experience for customers and clients, from order dispatch through to resolution of any delivery, claims or return issues. Key Responsibilities Post Dispatch Communications Act as the voice of the customer for delivery excellence, helping improve touchpoints across the order-to-delivery journey for outbound and inbound shipments. Support the day-to-day relationship with our Post Dispatch Communications 3rd party provider (parcelLab), and help manage courier delays to reduce their impact on contact rates. Assist with onboarding new couriers, clients, sites and carrier services, setting up parcelLab/STS configurations and appropriate communication flows and brand tone. Support regular performance reviews of Post Dispatch Communications, maintaining metrics and reporting and helping communicate results and recommendations to stakeholders and clients. Collaborate with cross-functional teams across Ingenuity and PLC to support a seamless experience and identify revenue opportunities. Carrier Claims Support timely, accurate submission of claims to carriers, including requi

Overview: Guidepoint’s Legal team plays an important and global role across all our offices. The team provides their expertise, advise, recommendation and support to multiple parts of the business to ensure a seamless and efficient process. We are currently seeking a Contracts Specialist to serve as the main point of contact between the legal team and internal/external stakeholders regarding all contract management, including drafting, reviewing, and negotiation. This role will report to our Associate General Counsel. What You'll Do: Drafting, reviewing and negotiating all types of contracts, including client and vendor agreements, non-disclosure agreements, contract amendments and renewals, Statements of Work, data processing agreements, SaaS agreements, etc., for global stakeholders in various company locations Responsible for managing Contracts Queue and coordination of all aspects of contract management Serve as primary contact between the legal department and internal and external stakeholders seeking contract review and revision, copies, questions, status updates etc. Review, respond and manage contracts-related questions within the Contracts inbox Manage Contract Template library and other knowledge management functions Ensure compliance with contract approval policies and procedures Liaise with Legal, Compliance, and Sales teams on contracts as needed Special projects on an as-needed basis What You Have: Bachelor’s Degree, with at least 3 years' experience working with contracts Law Degree is a big plus, but is not required Contract management experience, preferably in-house Experience reviewing, editing, interpreting and negotiating legal agreements Experience reviewing and negotiating corporate master services agreements Strong organizational and communications skills, ability to set priorities, handle multiple tasks and projects, track and follow up on projects Excellent interpersonal skills and ability to work collaboratively in a team

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As we continue to expand globally, we’re hiring a Recruiting Coordinator in London to support Vanta’s continued growth and help build scalable, geo-specific recruiting practices in our newest hub. You’ll play a key role in creating an exceptional experience for every candidate, interviewer, and hiring manager in our London and Dublin offices. This is a critical position for someone who thrives in a fast-paced, collaborative environment and is excited about building structure, managing complexity, and driving operational excellence in recruiting. This role is hybrid in person in our London office. What you’ll do as a Recruiting Coordinator at Vanta: Coordinate interviews across teams, time zones, and formats (virtual and in-person), ensuring a smooth candidate experience Own candidate communications, including scheduling emails and interview prep materials Manage onsite interview logistics in the London office, including day-of setup and support Help plan and execute in-person recruiting events in partnership with the Talent and Workplace teams Build and document EMEA specific recruiting processes and candidate communications Set up jobs and interview plans in Ashby, and keep all scheduling data accurate and up to date Partner with recruiters and hiring managers to update interview processes and flag workflow issues Support interviewer training by tracking completion and sharing resources with new interviewers Monitor compliance tasks, including NDA tracking and weekly Checkr background check audits How to be successful in this role: 2+ years of experience as a Recruiting Coordinator or similar role in a fast-paced, high-growth

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. Welcome to the video first world! From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read — both at home and at work. If you’re reading this and nodding, check out our brand video . Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale—until now…. Meet Synthesia We're on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We’re trusted by leading brands such as Heineken, Zoom, Xerox, McDonald’s and more. Read stories from happy customers and what 1,200+ people say on G2 . In 2023, we were one of 7 European companies

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. Welcome to the video first world! From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read — both at home and at work. If you’re reading this and nodding, check out our brand video . Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale—until now…. Meet Synthesia We're on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We’re trusted by leading brands such as Heineken, Zoom, Xerox, McDonald’s and more. Read stories from happy customers and what 1,200+ people say on G2 . In 2023, we were one of 7 European companies

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. We’re hiring a Product Marketing Manager to help shape how Linear’s products are brought to market and understood by customers. This role sits at the intersection of Product, Engineering, Design, CX, Sales, and Marketing, and is responsible for turning technically sophisticated product work into clear narratives, strong launches, and high-quality customer-facing experiences. You’ll go deep on the product, define positioning and messaging, and drive execution across the surfaces that matter most—from in-product copy and changelogs to enablement, documentation inputs, email, and launch communications. This is a hands-on role for someone who combines product judgment, excellent writing, and strong cross-functional leadership. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in North America and the United Kingdom. You can work from anywhere within these regions. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you’ll do Develop positioning, messaging, and core narratives for feature releases, key launches, and strategic product narratives Partner closely with Product management, Engineering, and Design to refine how products are presented across in-product and external surfaces

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed. Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You’ll play a critical role in shaping how Premium Support adapts to new products, new customer expectations, and AI-assisted workflows, operating effectively in ambiguity and driving clarity for your team. You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business. In this role you will: Provide swift, high-priority support to Premium customers, responding within strict SLAs. Diagnose, reproduce, and resolve complex technical issues across the Replit platform. Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication. Lead customer-facing communications during outages or incidents. Identify recurring issues and collaborate internally to reduce time-to-resolution. Contribute to internal tooling, automation, and documentation that improves team efficiency. Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience. Help onboard and mentor other support engineers, raising the team’s overall bar for responsiveness and quality. Required skills and experience: 3+ years in techn

SpaceXAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. ABOUT THE ROLE: Threat Disruption provides expert threat intelligence and conducts scaled operations against the adversaries attacking X. We investigate and disrupt threats across the following areas: Platform manipulation, including coordinated networks of bots attempting to pollute the information space Compromises of accounts owned by high-visibility individuals and organizations Sensitive allegations carrying reputational, legal, or geopolitical weight, including suspected foreign-linked influence campaigns Financial fraud, monetization abuse, and scam networks operating on and off X Other X Rules violations, including illegal activity and child safety We identify how adversaries circumvent our defenses, abuse product features and core services, and benefit from the abuse. Based on these investigations, we conduct sweeps to disrupt immediate threats and provide recommendations to product, engineering, and policy teams to squash systemic vulnerabilities. Where appropriate, Threat Disruption also coordinates with law enforcement and other external parties to enhance detections and support prosecution of bad actors. Come help us defend the global town square. RESPONSIBILITIES: Identify and counter sophisticated threat actors

Position Overview: As an Associate Service Desk Analyst, you’ll be one of the key people helping our employees get the most out of their technology. You’ll provide friendly, reliable technical support, troubleshoot hardware, software, and network issues, and make sure problems are resolved as smoothly and quickly as possible. You’ll manage incidents from start to finish, keeping users informed along the way and making sure more complex issues are escalated to the right teams when needed. You’ll also have the opportunity to contribute to improving our IT processes, documentation, and knowledge resources, helping us continuously improve the support we provide. We’re looking for someone who enjoys solving problems, helping people, and learning new things. Strong analytical, communication, and customer service skills are important, as well as a proactive attitude and the motivation to grow your career within the organization. You’ll work both independently and as part of a global team, so being comfortable collaborating with people across different locations and teams is key. Key Responsibilities Deliver comprehensive onsite and remote technical support, ensuring rapid resolution of hardware, software, and network issues to maintain optimal business continuity and user productivity. Proactively manage and update service tickets throughout the incident lifecycle, leveraging advanced troubleshooting skills and maintaining clear, professional communication with stakeholders at every stage. Demonstrate in-depth proficiency with Diligent’s core technologies—including Windows, Mac OS, and O365— applying best practices to resolve complex technical challenges and enhance the end-user experience. Serve as a subject matter resource for both hardware and software support, collaborating with crossfunctional teams to drive continuous improvement in IT service delivery. Actively contribute to the development and maintenance of knowledge base resources, synthesizing insights fr

SpaceXAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. ABOUT THE ROLE: We are looking for an experienced KYC professional to play a key role in defining and embedding the UK KYC program within our Compliance team. This position combines hands-on operational delivery with the opportunity to contribute to program design, standards, and continuous improvement. Working closely with the Global KYC Program Lead, you will support UK-specific requirements while ensuring regulatory alignment and strong operational execution. RESPONSIBILITIES: Contribute to the definition, design, and ongoing development of the UK KYC program, ensuring alignment with global standards and UK regulatory expectations. Deliver day-to-day KYC operational activities, including case handling, escalations, quality assurance, and process adherence. Identify gaps in the current UK KYC framework and support enhancements to policies, procedures, controls, and workflows. Partner with Compliance, Legal, Operations, and business stakeholders to help translate regulatory requirements into practical program elements. Support the development of program documentation, training materials, and internal guidance to embed consistent KYC standards across the UK. Monitor relevant UK regulatory developments and assess their potentia

SpaceXAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. ABOUT THE ROLE: We’re seeking an exceptional iOS engineer to join a small, high-impact team dedicated to creating the world’s most valuable AI application, judged by the impact it delivers to users. You’ll shape cutting-edge mobile experiences, blending technical mastery with product brilliance. RESPONSIBILITIES: Dream up and craft delightful, intuitive user experiences that redefine how people interact with AI on mobile. Obsess over every pixel, animation, and interaction, ensuring the experience feels magical and seamless. Build blazing-fast, highly performant systems where every millisecond counts. Drive technical and product decisions, collaborating with AI researchers and engineers to deploy state-of-the-art models globally. BASIC QUALIFICATIONS: Expert in Swift, with deep knowledge of SwiftUI and UIKit. Proficient in performance optimization—memory, CPU, GPU—using low-level tools to deliver blazing-fast systems. Experienced in designing and shipping intuitive, pixel-perfect mobile UIs that redefine how users interact with AI. Skilled in concurrency and reactive programming (Combine) for responsive, real-time apps. Built high-throughput integrations with APIs (REST, gRPC) or AI model outputs, ensuring seamless data

SpaceXAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. ABOUT THE ROLE: The Sandbox service team at SpaceXAI builds and maintains a secure, scalable system that gives our models safe, controlled access to computational environments. This infrastructure powers critical workloads across training and product, enabling models to run code, build software, interact with tools, and even control applications with user interfaces. We provision containers and virtual machines on large-scale clusters, granting models interactive control over these remote environments. Our work spans the full stack: from orchestrating massive jobs and resource scheduling at the cluster level, to fine-tuning filesystem performance on nodes. The Sandbox service enables Grok to safely run and test code in real-time for user queries, and supports reinforcement learning in training, where models interactively explore tools ranging from compilers to productivity apps. BASIC QUALIFICATIONS: Expert knowledge of Rust, C++ or Go Familiarity with Python Deep experience with either Linux or Windows systems (familiarity with both is a strong plus) Experience with virtualisation and containerisation technologies (e.g., cgroups, KVM, gVisor, QEMU) Solid knowledge of the networking stack COMPENSATION AND BENEFITS: £107,000 -