Senior Technical Implementation Manager in London

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. Role: Senior Technical Support Specialist (Enterprise Agentic AI) Company: Ema Unlimited Inc. Location: London Employment Type: Full-time/Remote 1. About Ema (Why Ema) Ema is building the world’s first Universal AI Employee — a production-grade agentic AI platform that automates real enterprise workflows across HR, IT, Finance, and Operations. Ema’s customers do not run demos. They replace mission-critical, manual business processes with agentic AI systems that operate across multiple SaaS tools, APIs, and human-in-the-loop workflows. In this world, support is not reactive . Support is production reliability, trust preservation, and system learning . At Ema, Senior Technical Support Specialists are operators of live AI systems , not ticket handlers. 2. Role Overview The Senior Support Engineer owns the health, reliability, and trustworthiness of Ema’s deployed agentic AI systems in production. This role sits at the intersection of: AI behavior Workflow orchestration Enterprise integrations Customer trust Engineering feedback loops This is: ❌ Not L1 / call-center support, ❌ Not a “just escalate to engineering” role, ❌ Not reactive firefighting only This is : A senior technical escal

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What’s the opportunity? Fin's websites, including fin.ai , are strategic growth levers for the company — powering storytelling, brand, experimentation, and product discovery. As our Staff Engineer, you will shape the technical direction and architectural evolution of our web platform and systems. You’ll act as the technical leader across our marketing and growth web surfaces. This is a cross-functional engineering leadership role, partnering with marketing, analytics, design, data science, and engineering teams — to ensure our web stack is modern, performant, measurable, and delightful to build on. You’ll operate with a high degree of autonomy and will be accountable for setting the long-term technical strategy for the team and executing against it. What will I be doing? As a senior technical leader, you will: Own and evolve the architecture of Fin's web platform. Define the long-term technical strategy for the web team, focusing on scalability, performance, developer productivity, o

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? As a Member of Technical Staff in the Safety for Agents team, you will make a meaningful impact on the development of better, fairer, more trustworthy, and more secure Large Language Models (LLMs). Your primary focus will be on data generation, post-training algorithms, and evaluation methods to ensure Safety in the next generation of models that can access external resources and take actions in the world. You will work closely with other cross-functional machine learning teams and data annotation teams, and will also collaborate with product and policy teams. This role combines expertise in machine learning, ethical and responsible AI, experimental design, and data generation and management. It will require curiosity to tackle totally new scientific problems, engineering skills to implement the pieces we need to test solutions to these, and a desire to dive into messy data and results. You will be on a small team with a lot of autonomy and decision-making power, responsible for making the next generation of LLMs better for society as a whole. Please Note: The existing team work in offices in London, Edinburgh, Pa

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. The Vendor Monitoring Data team focuses on gathering external data and conducting risk analysis as part of Vanta's Vendor Risk Management (VRM) product. Our work provides comprehensive insights that help customers mitigate third-party risks effectively. As a Senior Fullstack Engineer, you'll drive complex projects across our technical stack while mentoring our talented engineering team. This role offers a unique opportunity to delve into a hyper-focused subject area: external attack surface scanning. You'll tackle unique technical challenges and contribute directly to Vanta's impact by helping customers continuously and comprehensively monitor risks across their vendor supply chain. Our business has found incredible product-market fit and has monetized effectively since the day we signed our first customer. We're growing at a blistering pace, which presents career-defining opportunities for engineers to accelerate their growth and contribute to a rapidly-scaling company. Visit our Vanta Engineering Blog to learn more about what our team is working on! What you’ll do as a Senior Fullstack Engineer, Vendor risk management at Vanta: Identify, scope, and lead large technical projects, laying the groundwork for core products to evolve and scale into highly performant, reliable, and customizable systems Make effective tradeoffs that consider business priorities, user experience, and a sustainable technical foundation Engineer sophisticated monitoring and alerting systems to guarantee the reliability, speed, and integrity of our security data pipeline. Collaborate with security researchers to rapidly deploy new scanning techniques and

Coder is looking for a Senior Sales Development Representative (SDR) to fuel our growth by generating qualified pipeline for our Enterprise Account Managers. You’ll help bring Coder’s Environment-as-a-Service platform to some of the world’s largest companies that are adopting AI-driven development at scale. This role is all about creating opportunities: finding and engaging the right prospects, uncovering the pain points Coder can help with, and setting up qualification calls that set our EAMs up for success. You’ll play a critical role in driving Coder’s outbound motion and helping large organizations build software faster, more securely, and at scale through the collaboration of AI coding agents and human developers. What you’ll do here Generate qualified opportunities for EAMs through targeted outbound prospecting Conduct multi-channel outreach across phone, email, and LinkedIn using tools like SalesLoft, Sales Navigator, ZoomInfo, 6sense, and Nooks Research target accounts and key personas to craft personalized and value-driven messaging Set up qualification calls for EAMs to run and advance through the sales cycle Work closely with EAMs to strategize account outreach and hand off qualified opportunities seamlessly Maintain accurate activity and lead data in CRM and engagement platforms Collaborate with marketing to align messaging and campaigns to drive higher response rates Stay sharp on developer tooling, platform engineering, and AI-driven development trends to speak credibly with prospects What we’re looking for 1-3 years in outbound SDR or BDR roles within SaaS or developer-focused technology companies Proven ability to generate pipeline through outbound cold calling, emailing, and social selling Experience with SalesLoft, LinkedIn Sales Navigator, ZoomInfo, 6sense, and similar prospecting tools Strong written and verbal communication skills; able to clearly articulate technical value propositions Grit, curiosity, and the ability to handle rejection while

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are hiring a Senior Solution Engineer dedicated to one of Snowflake's most strategically important healthcare customers. This is a named-account role: your entire focus will be a single global healthcare organisation, whether a payer, provider, life sciences company, or health technology platform. You will own the full technical relationship, drive use case expansion across the organisation's clinical, operational, and research functions, and act as the go-to trusted advisor to CTO, CDO, and engineering leadership within the account. This is a senior-level, high visibility role with global scope and direct exposure to Snowflake's leadership. AS A SENIOR SOLUTION ENGINEER AT SNOWFLAKE, YOU WILL : Own the end-to-end technical relationship for a single strategic Global Account in healthcare, from discovery and technical qualification through proof of concept, technical close, and ongoing expansion Build and deliver compelling demonstrations, solution architectures, and executive presentations that connect Snowflake's platform capabilities to the account's clinical, operational, and research data priorities Design and lead proof of concept engagements covering healthcare use cases including clinical data interoperability, population health analytics, claims and payer data pr

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role As a Senior Frontend Engineer on our Website team, you'll be a co-owner of the platform behind synthesia.io : the component library, content model and rendering stack that every page on our marketing site is built from. You'll shape direction and make key technical decisions with the team, likely with a focus area of your own but context across the whole system. This is a hands-on engineering role, and your primary output is high-quality component and schema code, plus the tooling that lets others build with it. Millions of people visit synthesia.io every month, and it is one of the main ways we win new customers. That comes with real responsibility. The decisions you make are seen at scale, and we set the quality bar accordingly. The defining challenge of this role is composability: a marketing site that marketers, and increasingly AI agents, can build pages with, without breaking design, performance or SEO. You can expect to: Build, scale and evolve our section library: the Astro components, Sanity schemas and design tokens that let us compose marketing pages consistently and accessibly. Own the content model. Design schemas that resist misuse, so an editor, or an agent, can build a page that is

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. We believe that security should be monitored and verified continuously, including the security of your supply chain. The Vendor Risk Management (VRM) product was designed to provide software buyers with tools to evaluate the security of their vendors by inventorying vendors, prioritizing risks, automating security reviews and remediating findings. VRM or Third party Risk Management (TPRM) presents a massive opportunity for Vanta - representing a market of $5-$10B in ARR and a CAGR of 10.8% driven by secular tailwinds in the industry that requires more focussed and deeper scrutiny of the company’s supply chain. As a Senior Software Engineer with full stack focus, you’ll be responsible for driving complex projects across our technical stack and mentor our talented engineering team. Your past experience will be leveraged to accelerate the evolution of our Vendor Risk Management product and help software buyers continuously and comprehensively monitor risks across their vendor supply chain. Our business has found incredible product-market fit and has monetized effectively since the day we signed our first customer. We’re growing at a blistering pace, which presents career-defining opportunities for engineers to accelerate their growth and to contribute to a rapidly-scaling company. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. We’d love for you to join us! Visit our Vanta Engineering Blog to learn more about what our team is working on! What you’ll do as a Senior Software Engineer at Vanta: Lead complex, ambiguous projects end-to-end, partnering wit

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? Code-generating LLMs and autonomous agents are revolutionizing how software is built and tasks are automated. At Cohere, we’re pushing the boundaries of what’s possible with these technologies for enterprises, and we’re looking for a senior member for the Agent Code team. You’ll be at the forefront of research and engineering, driving the development of cutting-edge code LLMs and agent systems that can interact with the digital world to solve complex tasks with minimal human oversight. This role is hands-on and research-driven. You’ll dive into the latest literature on code LLMs and agents, experiment with frontier models, and collaborate with a team of talented engineers and researchers to build scalable, production-ready solutions. At Cohere, we blend engineering and research seamlessly—everyone contributes to both, depending on their interests and organizational needs. We provide access to world-class compute resources, data, and talent to ensure you can do your best work. Note: We have offices in London, Toronto, New York and San Francisco, but we’re also remote-friendly! This team operates primarily between E

ABOUT THE ROLE We are a leading streaming global fitness content company with studios around the world including London, revolutionizing the way people access and engage with fitness workouts. Our platform offers a wide range of interactive, live and on-demand fitness content that caters to users of all fitness levels, empowering them to stay fit and healthy from the comfort of their homes. As the Senior Manager of Broadcast Engineering, you will play a pivotal role in our mission to deliver high-quality, seamless, and engaging fitness content to our global audience. You will lead the Broadcast Engineering team based in London, ensuring the smooth operation and optimization of our broadcast infrastructure, content delivery systems, and broadcast equipment. This position reports to the Director of Global Production Technology. YOUR DAILY IMPACT AT PELOTON Oversee and guide the Broadcast Engineering team in designing, implementing, and maintaining an efficient and reliable broadcast studio facility to deliver the best member experience possible Collaborate with global broadcast engineering leads to maintain parity and system wide connectivity between facilities Manage the procurement, installation, and maintenance of all broadcast equipment, ensuring their proper functioning and readiness for live and on-demand fitness classes Collaborate with cross-functional teams, including Content Production Operations, IT, and Product, to streamline content workflows, improve efficiency, and enhance the overall broadcast transmission process Stay up-to-date with the latest trends, advancements, and emerging technologies in broadcast engineering and streaming to propose and implement cutting-edge solutions Lead the team in promptly addressing technical issues and incidents, minimizing downtime and disruptions to the streaming service Mentor and guide the Broadcast Engineering team members, fostering a culture of learning, growth, and innovation YO

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About this role This is a chance to help shape the next chapter of WRITER's product at a moment when generative AI is redefining how work gets done. As senior staff product manager, you'll report directly to Wil Pong, VP of Product, and operate as a force-multiplier across the product organization — setting direction where it's unclear, aligning stakeholders, and making sure our most critical initiatives ship with excellence. You'll own ambiguous, high-impact problem spaces that span multiple product areas and teams, and you'll be equal parts strategist and operator. One moment you're shaping a multi-quarter roadmap; the next you're rolling up your sleeves to unblock execution. We're looking for someone who thrives at the intersection of customer empathy, technical depth, and business judgment — and who is energized by turning complex, evolving AI capabilities into products customers love. 🦸🏻‍♀️ Your responsibilities Drive high-impact product initiatives end-to-end, from di

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. The role... We are looking for a commercially sharp, consultative Solutions Consultant to drive technical validation and value realization for Synthesia across both prospects and customers. This role sits at the intersection of Sales, Customer Success, and Product, and is responsible for ensuring that Synthesia is not only understood - but proven, adopted, and expanded based on clear business outcomes . You will own the technical win in deals, shape high-impact use cases, and ensure customers achieve first successful workflows that create the foundation for long-term adoption and growth. What You'll Do Lead discovery and qualification Run structured discovery with senior stakeholders to uncover business priorities, workflows, constraints, and success metrics Challenge vague requests and reframe them into clear, high-impact use cases Qualify rigorously: assess fit, urgency, stakeholder commitment, and path to value before committing support Surface adoption, technical, and organizational risks early, before they derail the deal or weaken rollout Own solution design and technical validation Translate business needs into clear solution approaches, validation plans, and customer-facing recommendations Design and run

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. The Deal Strategy Analyst is a commercial operator embedded in Synthesia's Revenue Operations function. This is a deal desk role with depth — you’ll partner directly with AE/CSMs, Sales leadership, Finance, and Legal across the EMEA region to structure, price, and approve deals that are commercially sound, operationally clean, and built to close. You will support the deal review process for EMEA: from first submission through approval routing, exception triage, and post-signature hygiene. You’re a day-to-day partner to AE/CSMs on standard deals, escalating non-standard structures to senior team members. We are looking for someone with strong technical foundations — Salesforce fluency, revenue recognition awareness, and comfort working in CPQ environments — alongside developing commercial judgement and a willingness to learn the craft of deal structuring. What You'll Do: Deal Review & Structuring Review deal submissions from EMEA AE/CSMs for compliance with pricing policy, discount schedules, and approval thresholds — approving standard deals and routing exceptions to senior reviewers Support modelling of multi-year, multi-product deals — building ARR, TCV, and per-seat/platform fee scenarios under the guidan

About the Team OpenAI’s mission is to build safe artificial general intelligence (AGI) that benefits all of humanity. Achieving this requires bringing together world-class scientists, engineers, and business leaders to translate frontier research into real-world impact. Within OpenAI, the Go-to-Market organization helps customers understand, adopt, and scale our products across their businesses. The team includes Sales, Solutions, Support, Marketing, Partnerships, and Strategic Pursuits professionals who work together to bring the benefits of AI to organizations globally. About the Role We are hiring a Senior Specialist Seller to join the Strategic Pursuits team and lead priority opportunities generated through the joint AWS and OpenAI co-sell motion. You will partner closely with Account Directors, AWS field teams, and cross-functional stakeholders to identify, shape, advance, and close high-value strategic enterprise engagements. This role is ideal for a senior seller with deep experience in enterprise technology, AI, cloud, or complex transformation sales motions. You should be comfortable operating in executive-facing environments, aligning multiple stakeholders, and turning customer priorities into commercially compelling and technically credible opportunities. This role is based in London or Munich. We operate on a hybrid model of 3 days per week in office and offer relocation support. In this role, you will: Lead commercial execution of priority AWS/OpenAI co-sell opportunities across strategic enterprise accounts. Identify and qualify high-potential opportunities focused on GenAI adoption, frontier platform use cases, and enterprise-wide transformation. Partner with AWS and OpenAI field teams to align account strategy, messaging, stakeholder mapping, and execution plans. Develop customer-facing value propositions that connect OpenAI capabilities with business priorities and AWS infrastructure strategies. Drive executive-level engagement including customer me

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. We’re looking for a Senior Product Manager to join our team and help shape the future of business messaging and AI-powered customer engagement. This is a career-defining opportunity to lead a world-class team of engineers, designers, and researchers to deliver products that touch millions of people every day. What will I be doing? Be the Product Manager for the Messenger, Fin’s most important channel Deeply understand the customer problems you’re tackling through research, data, and direct customer interactions — then frame those problems clearly for your team. Manage the roadmap; defining what should be built, when and why - and communicate it to generate alignment and excitement. Collaborate with engineers and designers to imagine, build, and ship solutions, from bold future visions to small, focused iterations. Leverage AI to increase your own efficiency, accelerate product development, and multiply your team’s impact. Evaluate impact through quantitative