Application Support Manager in United States

We anticipate the application window for this opening will close on - 28 Sep 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life The Field Service Engineer is the primary technical representative for Medtronic MIDAS Drills. The FSE is also responsible for the technical assessment, installation, support, servicing, maintenance, and de-installation of all MIDAS systems at customer sites. The FSE works closely with Sales Team Members and the customer to help coordinate on-site visits. The FSE also provides feedback to the Marketing, Quality, Production and Engineering groups to continually evaluate the performance of products in the field. This role is ideal for someone who is responsible, quick to learn, and flexible to travel for week-long assignments on short notice. We are seeking a committed professional to join our team, required to reside within the Fort Worth area, and travel to multiple accounts throughout the nation. A valid driver's license is essential for this role, which also involves 75% amount of travel outside the Fort Worth area, presenting opportunities for broader engagement. MIDAS Services: MIDAS ensures proper operation of surgical drills for spinal, cranial, ENT, orthopedic, and other surgical procedures. Our vision is to help patients worldwide by advancing innovation; enabling clinicians to perform procedures with superi

We anticipate the application window for this opening will close on - 12 Oct 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life The Cranial and Spinal Technologies (CST) and Surgical Robotics (SR) Field Service organization provides technical support for advanced imaging and robotic-assisted surgical systems used by healthcare providers. This team is responsible for ensuring the safe, reliable, and compliant operation of large capital equipment throughout its lifecycle, including installation, maintenance, upgrades, and service support. This position supports customers throughout the San Antonio, Texas area and is expected to reside within the territory. The role is field-based and primarily performed at customer sites, with approximately 50% travel outside the San Antonio area to support regional business needs and customer requirements. The Field Service Engineer serves as the primary technical representative supporting CST Imaging and Surgical Robotics systems at customer sites. This role is responsible for lifecycle service activities including installation, maintenance, troubleshooting, upgrades, and de-installation of capital equipment while partnering with clinical customers, sales teams, and internal stakeholders to support system performance and customer satisfaction. Primary Responsibilities Perform installation, inspec

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed. Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You’ll play a critical role in shaping how Premium Support adapts to new products, new customer expectations, and AI-assisted workflows, operating effectively in ambiguity and driving clarity for your team. You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business. In this role you will: Provide swift, high-priority support to Premium customers, responding within strict SLAs. Diagnose, reproduce, and resolve complex technical issues across the Replit platform. Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication. Lead customer-facing communications during outages or incidents. Identify recurring issues and collaborate internally to reduce time-to-resolution. Contribute to internal tooling, automation, and documentation that improves team efficiency. Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience. Help onboard and mentor other support engineers, raising the team’s overall bar for responsiveness and quality. Required skills and experience: 3+ years in techn

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed. Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You’ll play a critical role in shaping how Premium Support adapts to new products, new customer expectations, and AI-assisted workflows, operating effectively in ambiguity and driving clarity for your team. You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business. In this role you will: Provide swift, high-priority support to Premium customers, responding within strict SLAs. Diagnose, reproduce, and resolve complex technical issues across the Replit platform. Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication. Lead customer-facing communications during outages or incidents. Identify recurring issues and collaborate internally to reduce time-to-resolution. Contribute to internal tooling, automation, and documentation that improves team efficiency. Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience. Help onboard and mentor other support engineers, raising the team’s overall bar for responsiveness and quality. Required skills and experience: 3+ years in techn

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Support Systems Lead at Replit, you'll build and own the systems that let support scale as fast as the product does. You'll own the tools our team works in every day, the technical setup behind self-service and AI-driven support, and the infrastructure that keeps all of it current as Replit ships. Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You'll shape how our support systems adapt to new products, new surfaces, and AI-assisted workflows, operating effectively in ambiguity and turning ad hoc fixes into infrastructure the whole team can rely on. You'll combine hands-on technical depth with systems thinking to keep builders moving, whether they get unblocked through self-service, an AI agent, or a person. This is an individual contributor role to start, with room to grow and build out a team as support scales. IN THIS ROLE YOU WILL: Configure and maintain Zendesk and the surrounding support stack, from the day-to-day workflow and automation setup to business rules and permissions, keeping it able to flex and scale as needs change. Build and maintain assignment logic, queues, tagging and taxonomy, and escalation paths, keeping them running cleanly as volume and workflows change. Set up and maintain support tooling, workflows, and access across internal agents, outsourced vendors, and regions, keeping the systems working for each group as the stack changes. Partner with Engineering on the technical requirements for self-service and in-product support surfaces, and build the entry points, help widgets, and routing behind them. Spot the repetitive steps in agent and admin workflows before they become bottlenecks, and build the automations, bulk acti

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Support Systems Lead at Replit, you'll build and own the systems that let support scale as fast as the product does. You'll own the tools our team works in every day, the technical setup behind self-service and AI-driven support, and the infrastructure that keeps all of it current as Replit ships. Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You'll shape how our support systems adapt to new products, new surfaces, and AI-assisted workflows, operating effectively in ambiguity and turning ad hoc fixes into infrastructure the whole team can rely on. You'll combine hands-on technical depth with systems thinking to keep builders moving, whether they get unblocked through self-service, an AI agent, or a person. This is an individual contributor role to start, with room to grow and build out a team as support scales. IN THIS ROLE YOU WILL: Configure and maintain Zendesk and the surrounding support stack, from the day-to-day workflow and automation setup to business rules and permissions, keeping it able to flex and scale as needs change. Build and maintain assignment logic, queues, tagging and taxonomy, and escalation paths, keeping them running cleanly as volume and workflows change. Set up and maintain support tooling, workflows, and access across internal agents, outsourced vendors, and regions, keeping the systems working for each group as the stack changes. Partner with Engineering on the technical requirements for self-service and in-product support surfaces, and build the entry points, help widgets, and routing behind them. Spot the repetitive steps in agent and admin workflows before they become bottlenecks, and build the automations, bulk acti

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the Role At Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world—developers at elite enterprises building the future of software—and they deserve answers that go deeper than a knowledge base link. We're looking for an APAC Technical Support Engineer based in San Francisco to join our global Support Engineering team. This role is designed to provide APAC coverage to our users; with the shift being Sunday through Thursday 4PM-12AM PST. We are architecting the Technical Support engine . We’re looking for an experienced engineer to help us redefine the standard of technical support by combining deep human expertise with autonomous agentic systems. You are a debugger of both code and systems. You will treat support volume as a data signal to build automated resolution paths, ensuring our human engineers only touch the most complex, high-impact architectural puzzles. Sentry Support Engineers aren't just clearing queues; they are Orchestrators . You will engage with our users across GitHub, Discord, and our internal systems, while acting as the Technical Lead for our Agentic Ops. You ensure that when a developer asks a complex question, our systems have the right context and a seamless "Human-in-the-Loop" path to you when deep, nuanced expertise is required. In this role you will Master the Sentry Ecosystem & Support Elite Developers Deep-Dive Debugging: Perform root-cause analysis on complex issues and distributed tracing gaps across polyglot environments. Support the Great Minds: Act as a strategic consultant for senior engineers at our largest enterprise customers, s

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Position Overview At Abbott Cancer Diagnostics, we're cancer fighters. That's not a tagline, it's the reason we come to work every day. Our mission is to change lives through advances in cancer detection and treatment guidance, and ultimately to help eradicate the disease and the suffering it causes. Everything we build, including the software you'd be leading, exists to move that mission forward. The Application Analyst will work on business systems design, configuration, upgrades, and improvements for assigned technology platforms. As a primary support contact for application end-users, the Application Analyst will work to identify issues that arise in the application area, as well as issues that impact other application teams, and work to resolve them. The Application Analyst will perform impact analysis of desired changes, build and test systems changes, and identify areas of improvement associated with platform performance and opportunities to enable business processes and requirements. Essential Duties Include, but are not limited to, the following: Responsible for business systems design and configuration, upgrades, and improvements for low complexity applications using established processes and procedures. Estimate and assess impact of requested changes to assigned business system and/or platform. Guide workflow design, configure and test system changes, and analyze technical issues. Develop new processes and procedures in partners

Application Software Engineer, Phantom Works (Experienced or Senior) Company: The Boeing Company The Boeing Company is looking for an Application Software Engineer (Experience or Senior ) to join the Phantom Works Open Architecture Systems Integrated Software (OASIS) Solutions team located in Berkeley, MO. This position will focus on supporting the Boeing Defense, Space & Security (BDS) Software Engineering organization. Phantom Works is where imagination meets engineering excellence — a place where bold ideas are shaped to transform the future of defense. Driven by curiosity and relentless problem-solving, our team pushes boundaries across aerospace, autonomy, emerging technologies and advanced materials to create breakthrough capabilities that keep people and warfighters safe, and missions successful. With a culture of collaboration, integrity, and rigorous testing, Phantom Works transforms daring concepts into trusted, operational solutions that inspire confidence and expand what’s possible in the skies and beyond. The selected team member will enjoy working collaboratively with others, has commitment to customer satisfaction and process improvement, and is successful working in a multi-contract/multi-program environment. The Application Software Engineer will support the development of solutions to a wide range of complex problems that require ingenuity and innovation. The ideal candidate should be adaptable to new development environments and eager to work with and learn new technologies. Position Responsibilities: Designs, develops, tests, and maintains embedded software throughout the end-to-end lifecycle that meets industry, customer, safety, and regulation standards. Reviews, analy

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Position Overview At Abbott Cancer Diagnostics, we're cancer fighters. That's not a tagline, it's the reason we come to work every day. Our mission is to change lives through advances in cancer detection and treatment guidance, and ultimately to help eradicate the disease and the suffering it causes. Everything we build, including the software you'd be leading, exists to move that mission forward. As a Senior Application Analyst, you will work on business systems design and configuration, Upgrades, and improvements for assigned technology platforms. As a primary support contact for application end-users, the Senior Application Analyst will work to identify issues that arise in the application area, as well as issues that impact other application teams and work to resolve them. The Senior Application Analyst will perform impact analysis of desired changes, build and test systems changes, and identify areas of improvement associated with platform performance and opportunities to enable business processes and requirements. The Senior Application Analyst will act as a mentor to more junior analysts on the team, support questions and may delegate activities to other analysts. Essential Duties Include, but are not limited to, the following: Lead the estimation of enhancement or support requests. Guide workflow design, configure and test system changes, and analyze technical issues. Liaise with business systems stakeholders and software vendo

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Position Overview At Abbott Cancer Diagnostics, we're cancer fighters. That's not a tagline, it's the reason we come to work every day. Our mission is to change lives through advances in cancer detection and treatment guidance, and ultimately to help eradicate the disease and the suffering it causes. Everything we build, including the software you'd be leading, exists to move that mission forward. As a Senior Application Analyst, you will work on business systems design and configuration, Upgrades, and improvements for assigned technology platforms. As a primary support contact for application end-users, the Senior Application Analyst will work to identify issues that arise in the application area, as well as issues that impact other application teams and work to resolve them. The Senior Application Analyst will perform impact analysis of desired changes, build and test systems changes, and identify areas of improvement associated with platform performance and opportunities to enable business processes and requirements. The Senior Application Analyst will act as a mentor to more junior analysts on the team, support questions and may delegate activities to other analysts. Essential Duties Include, but are not limited to, the following: Lead the estimation of enhancement or support requests. Guide workflow design, configure and test system changes, and analyze technical issues. Liaise with business systems stakeholders and software ven

As a Staff Application Security Engineer at Datadog, you'll set technical direction for how we approach application security at scale. You'll define the frameworks, methodologies, and architectural patterns that engineering teams across Datadog adopt and apply independently. You're the person others come to when they don't know how to make something secure, and you reliably have an answer. You'll be a point of contact for our most complex security programs, often spanning multiple teams and multiple quarters. The role requires both depth (going very deep on specific problems when needed) and breadth (recognizing patterns across systems and drawing connections that others miss). Partnering closely with teams inside and outside the security org is key to success. You'll help shape the AppSec roadmap and make the case for where investment should go. We use our own platform. Logs, Dashboards, Service Catalog, and APM aren't just things we sell: they're tools the AppSec team uses to build security services, measure adoption of secure defaults, and communicate risk across the organization. AI is also part of the picture. Engineering at Datadog increasingly uses agentic tooling throughout the development lifecycle, and many of the products we ship to customers now include AI-powered features. Both create new attack surfaces, and defining our strategy for addressing them is part of this role. If using Datadog to observe Datadog's own security posture, building impactful tooling, and shaping how we secure AI-powered systems sounds like the right kind of problem, this role is worth a close look. What You’ll Do: Define and drive security standards and secure-by-default solutions, serving as the Application Security subject matter expert. Build security tooling and automation that scales security practices across engineering teams, and implement robust security observability to support our threat detection team with meaningful, actionable security signals. Lead threat mod

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Observe by Snowflake is a high-growth SaaS observability platform built on the Snowflake AI Data Cloud, enabling businesses to troubleshoot modern distributed applications 10x faster. Now, as a core part of Snowflake, we’ve reached a major milestone in the evolution of the Snowflake platform. By bringing AI-powered observability directly into the Snowflake ecosystem, we’ve created the first truly unified platform for telemetry and business data. We’re looking for an Implementation Engineer to help enterprise customers successfully deploy, configure, and operationalize Observe. This is a hands-on, post-sales technical role focused on delivering strong first outcomes, accelerating time-to-value, and establishing a solid foundation for long-term customer success. Implementation Engineers are deeply technical, customer-facing practitioners who work closely with customer platform, SRE, DevOps, and application teams during onboarding and early adoption. In this role, you’ll translate existing observability architectures (including OpenTelemetry-based pipelines, Splunk, ELK, and other monitoring solutions) into scalable, production-ready implementations on Observe—using best practices while balancing speed, quality, and customer enablement. Implementation Engineers focus on initia

We anticipate the application window for this opening will close on - 5 Oct 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life In this role, you will help bring innovative medical technologies from concept into commercialization by leading manufacturing engineering efforts for metal additive manufacturing processes within New Product Introduction. The Principal Manufacturing Engineer will support both upstream and later-stage NPI activities, partnering closely with cross-functional teams to develop robust, scalable, and compliant manufacturing solutions that enable successful product launches and long-term operational performance. This position requires deep technical expertise in metal additive manufacturing, strong process development capabilities, and experience operating within a regulated environment. The ideal candidate will be equally comfortable supporting early feasibility and design collaboration as well as process validation, design transfer, and production readiness activities. At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We’re working a minimum of 5 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary. Responsi

We anticipate the application window for this opening will close on - 29 Sep 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life The Peripheral Vascular Health Operating Unit develops and manufactures technologies used in the treatment of vascular disease. At the Plymouth Nathan Lane site, teams produce stents, catheters, and other medical devices that support patient care worldwide. The Operations Excellence (OpEx) function partners closely with Manufacturing, Quality, and cross-functional teams to drive continuous improvement, operational performance, and sustainable process excellence across manufacturing operations. This position is based onsite in Plymouth, Minnesota and works directly with manufacturing and support functions to identify opportunities, implement improvements, and improve operational outcomes. At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We’re working a minimum of 5 days a week onsite as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary. As an Industrial Engineer II, you will support manufacturing operations through process analysis, continuous improvement initiatives, and data-driven decision making. This role focus