Aws And Tooling Platform Lead in United States

About the Team The Growth team drives user and revenue growth across ChatGPT’s consumer and business segments as well as other OpenAI products worldwide. We operate across the full funnel - from awareness and acquisition through activation, retention, and expansion - using a combination of global performance marketing, AI-powered workflows, in-product optimization, insights, experimentation, and creative ops engineering. About the Role We are hiring a Growth Marketing Manager to turn product-led growth priorities into clear audience strategies, compelling cross-channel messaging, coordinated go-to-market programs, and drive measurable, incremental growth. You will partner closely with Growth Product, Consumer Product Marketing, Lifecycle, Performance Marketing, Brand, Creative, Research, Data Science, and International Marketing to ensure that full-funnel campaigns and initiatives are supported and connected to Growth capabilities and maximize the performance of these campaigns. In this role, you will: Build the marketing layer across the Growth roadmap: acquisition, access, activation and resurrection, monetization, and the shared Growth Platform. Translate product hypotheses into audience insights, positioning, messaging, launch briefs, lifecycle journeys, landing-page narratives, performance creative, and in-product education. Maintain an integrated plan that connects the Growth product roadmap to the consumer product marketing calendar across lifecycle, performance, social, creators, partnerships, and brand moments. Serve as the subject matter expert across all Growth levers, advising teams across the organization on the most effective ways to integrate Growth into their initiatives. Partner with cross-functional teams to design and interrogate the user journey so we can align our external promises with in-product and owned-channel landing, access, onboarding, continuation, and conversion experiences. Create audience and market playbooks for new users, high-valu

About the Team This team builds and operates the systems that enable OpenAI researchers to run reliable, scalable, and efficient research workflows. The team sits close to research and works across infrastructure, systems, and automation to make sure researchers have the tools and environments they need to move quickly. The work spans software engineering, infrastructure, systems administration, cluster operations, and reliability engineering. As OpenAI’s infrastructure evolves from bespoke bare-metal systems toward more standard, scalable platforms, the team needs engineers who can understand how systems work end-to-end and build the right abstractions without reinventing the wheel. About the Role As a Software Engineer on this team, you will build and operate the infrastructure that supports frontier research and critical research-facing systems. You will work on systems that sit close to the metal, but the role is not limited to classic operations or sysadmin work. We are looking for someone who can reason about networking, bootstrapping, Kubernetes, scalability, automation, and reliability - while also writing software to make these systems better over time. This role is a strong fit for an independent, high-ownership engineer who enjoys reliability-heavy infrastructure work but still wants to build. You do not need to come in as a kernel expert or highly algorithmic optimization engineer, but you should be deeply curious about infrastructure, comfortable debugging complex systems, and excited to support researchers doing novel work. We expect you to: Build and operate reliable infrastructure for research workloads and research-facing services. Support and improve systems across data infrastructure, processing, crawl and ingest, caching, search, observability, and clusterwide services. Improve cluster bootstrapping, provisioning, automation, and deployment workflows. Debug issues across networking, compute, storage, orchestration, and service reliability layers.

About the Team Like every team at OpenAI, the Marketing team contributes to our broader mission of ensuring responsible and widespread adoption of artificial intelligence. With that aim in mind, we are responsible for developing and executing strategies that drive awareness, engagement, and usage for OpenAI’s products and platform amongst our core audiences. We take a data-driven approach to understand our customers' needs and challenges, ensuring that their voices are reflected in product development and messaging. We then partner closely with Product, Engineering, Research, Comms, and Design teams to create a cohesive customer experience across all our channels. Our focus extends beyond just promoting product features; we aim to provide valuable insights and resources that help our users make the most out of AI technologies. About the Role We are seeking a Government Marketing Manager to lead marketing campaigns and programs for OpenAI’s government business, OpenAI for Government. This role will define how we communicate the impact of our work with governments and public institutions, turning technical products and partnership outcomes into clear stories that show how AI can help public servants better serve people and communities. The ideal candidate has experience working with government entities and leading in complex, multi-stakeholder environments. They bring strong strategic and creative judgment, translate technology and policy priorities for diverse audiences, and build trust and engagement across paid, owned, and earned channels. In this role, you will: Build the OpenAI for Government Narrative and Brand: Build a distinct government narrative aligned with the OpenAI brand, centered on mission outcomes, public servants, security, and responsible deployment. Build a Government Storytelling Engine: Create a repeatable process to source, prioritize, approve, and refresh customer stories, public use cases, metrics, and quotes for web, video, social, sales, eve

About the Team The Growth team drives user and revenue growth across ChatGPT’s consumer and business segments as well as other OpenAI products worldwide. We operate across the full funnel - from awareness and acquisition through activation, retention, and expansion - using a combination of global performance marketing, AI-powered workflows, in-product optimization, insights, experimentation, and creative ops engineering. About the Role We are hiring a B2B Paid Marketing leader to own and scale global acquisition across channels, including Paid Search, Paid Social, Programmatic, Affiliate, and emerging channels. This leader will define channel strategy across self-serve and sales-assisted journeys, develop programs for distinct business segments, and own measurable impact from demand creation through customer growth. You will partner closely with Sales, GTM, product marketing, lifecycle, product, engineering, data science, finance, design, and marketing operations to connect paid campaigns to the right buying journeys. This team thrives on rapid iteration, rigorous measurement, and close feedback loops that improve lead and account quality, conversion, pipeline, and long-term customer value. In this role, you will: Own global paid channel strategy across Paid Search, Paid Social, Programmatic, Affiliate, and other channels for B2B audiences, including planning, forecasting, budget pacing, audience design, and performance management. Build and optimize programs across self-serve, product-led, and sales-assisted motions, adapting channel strategy to segment, use case, buyer, and funnel stage. Partner with Sales and GTM teams to align campaigns with revenue priorities, product launches, solution plays, account segments, and regional opportunities. Optimize full-funnel performance from demand capture and qualified leads through activation, pipeline, conversion, expansion, and long-term customer value. Develop B2B audience, offer, and messaging strategies for decision-mak

About the Team The Growth team drives user and revenue growth across ChatGPT’s consumer and business segments as well as other OpenAI products worldwide. We operate across the full funnel - from awareness and acquisition through activation, retention, and expansion - using a combination of global performance marketing, AI-powered workflows, in-product optimization, insights, experimentation, and creative ops engineering. About the Role We are hiring a B2B Enterprise Paid Marketing leader to build and scale global demand generation across channels, including Paid Search, Paid Social, Programmatic, Affiliate, and emerging channels. This leader will define channel strategy for complex enterprise buying journeys, connect paid media to account-based marketing (ABM) programs, and own performance from target-account engagement through pipeline and revenue. You will partner closely with Sales, GTM, field marketing, product marketing, marketing operations, data science, finance, design, and product to translate enterprise priorities into coordinated campaigns. This team combines rigorous measurement with close sales alignment, rapid experimentation, and a deep understanding of buying committees, long sales cycles, and regional enterprise needs. In this role, you will: Own global paid channel strategy across Paid Search, Paid Social, Programmatic, Affiliate, and other channels for enterprise audiences, including planning, forecasting, budget pacing, audience design, and performance management. Build and scale ABM programs across priority accounts and segments, coordinating paid media with sales outreach, field marketing, executive engagement, events, and lifecycle programs. Partner with Sales and GTM leadership to align investment with account priorities, territories, pipeline goals, and product or solution plays. Optimize performance across the enterprise funnel, from account engagement and qualified demand through opportunities, pipeline, and revenue, with clear attribution

About the Team The Growth team drives user and revenue growth across ChatGPT’s consumer and business segments as well as other OpenAI products worldwide. We operate across the full funnel - from awareness and acquisition through activation, retention, and expansion - using a combination of global performance marketing, AI-powered workflows, in-product optimization, insights, experimentation, and creative ops engineering. About the Role We are hiring a Consumer Paid Marketing leader to own and scale global acquisition across channels, including Paid Search, Paid Social, Programmatic, Affiliate, and emerging channels. This leader will define channel strategy, oversee execution at significant scale, and grow a broad consumer product across diverse audiences, use cases, and international markets. You will partner closely with product, engineering, data science, finance, design, brand, creative, lifecycle, and regional marketing to connect paid experiences to in-product journeys. This team combines rapid iteration, rigorous measurement, consumer insight, and culturally relevant creative to drive acquisition, activation, retention, and long-term user value worldwide. In this role, you will: Own global paid channel strategy across Paid Search, Paid Social, Programmatic, Affiliate, and other channels for a scaled consumer product, including planning, forecasting, budget pacing, audience strategy, and performance management. Manage significant investment across a broad international portfolio, balancing global consistency with market-level opportunity, platform dynamics, and cultural nuance. Optimize the full consumer journey from acquisition through activation, engagement, retention, and monetization, with a focus on durable unit economics and cohort quality. Develop audience, use-case, offer, and creative strategies that reach diverse consumer segments and translate across languages, cultures, and stages of product maturity. Partner with regional marketing and localization

About the Team Security is at the foundation of OpenAI's mission to ensure that artificial general intelligence benefits all of humanity. The Identity Infrastructure Engineering team sits at the core of this effort, designing and building the identity and access management solutions that protect model weights, customer data, and critical systems across multiple cloud environments. The team partners across OpenAI, including Applied Engineering, Research, IT, Security, Infrastructure, and Engineering, to provide secure and scalable platforms for identity, access management, permissioning, orchestration, and safe AI research. About the Role We’re looking for an engineering leader to lead Identity Infrastructure Engineering, the team building the systems that govern and scale access across OpenAI’s research, engineering, and internal platforms. This role sits at the center of cloud infrastructure, identity, software engineering, and security-critical operations. You’ll lead engineers building control planes, policy systems, workload and agent authorization patterns, infrastructure-as-code, and operational foundations that help OpenAI move quickly while keeping access reliable, auditable, least-privileged, and safe under failure. The ideal candidate has led teams responsible for large-scale, mission-critical infrastructure. They can go deep into code and architecture when needed, while giving engineers and technical leads the clarity and ownership to do their best work. They set technical direction, grow strong teams, make durable architecture decisions, and turn ambiguous 0-to-1 problems into platforms OpenAI can trust and build on for years. In this role, you will: Build and lead a high-performing Identity Infrastructure team, going deep enough technically to set direction while empowering the team to own delivery. Define the strategy for identity platform as the policy plane for access across people, agents, workloads, services, clouds, and internal systems. Scale Acc

About the team The Computer Use and New Interfaces team is focused on discovering and building the next generation of AI-native interfaces. We believe that the value of AI is increasingly constrained not by model capabilities, but by the ways people interact with those capabilities. Our mission is to create new interaction paradigms that unlock the full potential of AI and integrate it more deeply into people's lives and work. Our team does both near-term product development and longer-term product incubation that can influence experiences across ChatGPT, Codex, future OpenAI products, and emerging device platforms. We work in a highly collaborative, design-driven environment where engineering, product, and design operate as one team. We value rapid experimentation, prototyping, and iteration, creating the shortest possible path between an idea, a working system, and a product decision. About the role We're looking for exceptional engineers who are excited to invent entirely new ways for people to interact with AI. You'll work at the intersection of engineering, product, and design to explore, prototype, and build novel interface concepts that push beyond traditional software paradigms. This role requires comfort with ambiguity, strong product instincts, and a willingness to move fluidly between experimentation and production systems. You'll help shape both the capabilities and the user experiences that define how people engage with AI. In this role you will: Design, prototype, and build novel AI-native interfaces and interaction models. Develop foundational technologies and frameworks that enable generative UI and computer use experiences. Collaborate closely with designers, product thinkers, and engineers to rapidly explore and validate new concepts. Build end-to-end prototypes and production systems that can influence future OpenAI products. Contribute to platform technologies that can be adopted across multiple product surfaces. Help establish technical directio

About the Team The Proactivity Research team, within OpenAI’s broader Personal AGI team, is focused on making our models in ChatGPT and future potential products proactive in ways that are truly useful. We're laying the technical foundations for AI that can anticipate what users need in real time, adapt as their goals and preferences shift, and build a deeper, evolving understanding of the person it's helping. About the Role As a Research Engineer / Scientist, you will research and develop improvements to our models’ personalization and agentic capabilities. Our team works on reinforcement learning, dataset creation, evaluations, and other post-training methods. We partner closely with research and product teams across the company to realize the vision of a highly personalized, collaborative, and proactive assistant. We're looking for individuals with strong ML engineering skills and research experience, especially with novel and highly capable models. An ideal candidate is passionate about product-driven research. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own and pursue a research agenda to improve the proactivity and ability of our models to further user goals. Build robust evaluations for tracking modeling improvements. Design, implement, test, and debug code across our research stack. Collaborate closely with the other research and product teams to influence the shape of technical solutions in the product You might thrive in this role if you: Have a deep understanding of machine learning and machine learning applications. Have a working knowledge of LLM post-training and evaluation approaches Are passionate about, or have experience thinking about, personalization and enabling users to achieve their goals Are comfortable diving into a large ML codebase to debug. Thrive in a dynamic and technically complex environment. About OpenAI

About the Team OpenAI’s Finance and Revenue Operations organization builds the commercial infrastructure that enables the business to scale with speed, discipline, and financial integrity. Deal Desk operates as the commercial strategy and governance function at the intersection of Sales, Partnerships, Legal, Technical Revenue, Finance, Order Management, Billing Operations, Product, and GTM Systems. We architect complex enterprise transactions, turn ambiguity into executable decisions, and create the guardrails that let the business move quickly with operational and financial discipline. As OpenAI’s enterprise business grows in scale and complexity, Deal Desk defines how novel commercial motions become durable operating capabilities. We convert precedent-setting deal decisions into repeatable policy, controls, workflows, and systems requirements. About the Role We are hiring a Strategic Deals & Commercial Architecture Lead to lead the structuring and governance of OpenAI’s most complex enterprise transactions. This is a senior individual-contributor leadership role for someone with exceptional enterprise deal judgment, operational rigor, and a builder mindset. You will serve as the commercial architect for high-stakes opportunities, translating ambiguous requirements into coherent deal structures, approval strategies, and executable quote-to-cash plans. Your work will shape more than individual transactions. You will establish decision principles and precedent, clarify tradeoffs, and turn recurring patterns into scalable guidance, controls, systems requirements, and enablement. You will own the commercial decision and governance layer that helps strategic opportunities move decisively while managing downstream risk across contracting, billing, revenue recognition, provisioning, reporting, controls, auditability, and customer experience. The right candidate can move seamlessly between advising on a single high-value transaction and improving the operating model be

About the Team The Storage Infrastructure team builds and operates the storage foundation behind OpenAI’s most demanding workloads. We work directly with research to design storage systems for rapidly evolving experiments, while also powering production at scale. We own the platform end to end: backend systems, user-facing services and APIs, and the control planes that manage how data is placed, moved, and retained over time. Our stack spans cloud and in-house object stores across very different workload profiles, from GPU-attached systems to dedicated storage hardware. We also build the federation layer that unifies these backends behind a simple interface and routes each workload to the right storage solution. About the Role You will help build the storage platform that powers OpenAI’s research and production systems. This is a hands-on infrastructure role for engineers who want to work on deeply technical systems at scale and own them in production. You’ll work across object storage, cross-region data movement, lifecycle management, and the federation layer that provides a unified interface across multiple backends. Much of our stack runs on Kubernetes, and we primarily build services in Rust. In this role, you will: Build and operate storage services that underpin OpenAI’s research infrastructure Develop object storage systems across cloud and in-house environments Build systems for cross-region data movement, replication, and recovery Design lifecycle management capabilities that keep data durable, available, and cost-effective Evolve the federation layer that unifies multiple backend systems behind a simple interface Improve performance, reliability, and operational excellence across the platform Collaborate closely with researchers and infrastructure teams to support rapidly evolving workloads You might thrive in this role if you: Have experience building or operating distributed systems in production Have worked on storage infrastructure, object stores, dist

About the Team The Online Data team builds and operates the core online database and indexing services for OpenAI’s production AI applications, including supporting the explosive growth of ChatGPT, the #1 AI app in the world, and Codex, the fastest growing agentic development toolset in the world. Our mission is to ensure the reliability, correctness, and scalability of our online data stack and to curate a comprehensive portfolio of services that matches the relentless ambition of OpenAI, enabling our product and research teams to build 0-100 without getting bogged down in the minutiae of multi-region, multi-cloud, exabyte-scale data infrastructure. About the Role We are seeking an Engineering Manager to lead our Online Data Systems team, responsible for our in-house database and indexing technology. This role is about shepherding a team of world-class engineers tasked with building and operating hyperscale data storage and retrieval technology. You’ll be overseeing the delivery of extremely challenging engineering work in areas like distributed query execution, multi-region federation, self-orchestrating and self-healing services, low-level performance optimization, and more. There are few companies in the world building this kind of technology in-house at this scale where you’ll still be getting in on the ground floor. Instead of being a cog in the machine spending months chasing small optimizations, you’ll play a major part of shaping our future. In this role, you will: Build, lead, and grow high-performing infrastructure engineering teams. Drive the evolution of OpenAI’s in-house online data technologies, our core, hyper-scale database systems, indexing technologies, and vector search. Anchor delivery around measurable reliability goals (SLOs, etc) to ensure system performance and resiliency is above reproach. Champion pragmatic use of agent technology to amplify execution velocity. Reduce operational toil and incident frequency through better abstractions, gua

About the Team OpenAI’s Platform and Infrastructure Engineering organization advances the mission of deploying artificial general intelligence (AGI) for the benefit of all by delivering secure, scalable, and resilient technology solutions. Our team builds and maintains robust infrastructure that safeguards OpenAI’s data and systems while ensuring employees are well-equipped and seamlessly connected. By prioritizing security, reliability, and user-centric solutions, we empower OpenAI employees to drive impactful AI research, corporate operations, and product innovation. About the Role As a Software Engineer: Internal Applications, Enterprise, you will build internal products that make technology support and administration safer, faster, and less dependent on manual intervention. You will help reduce reliance on broadly privileged human actions, turn recurring technology problems into paved paths, and build agentic systems that can help resolve tickets end to end. A core part of the role is building the interfaces that bring employees, AI agents, and human responders together in a shared ITSM experience, with the right context, controls, and handoffs at each step. We are seeking engineers who enjoy working across frontend and backend layers on ambiguous, high-leverage enterprise problems. You should bring strong product judgment, solid backend engineering fundamentals, and an interest in building software that changes how technology support, system administration, and agent-assisted operations are delivered. The best fit will care as much about the quality of the operator and employee experience as the correctness of the backend systems behind it. In this role, you will: Build frontend experiences that let employees request help, let agents gather context and take safe actions, and let human responders review, approve, or take over without losing the thread. Reduce reliance on broadly privileged manual actions by replacing them with narrow, auditable, policy-aware aut

About the Team OpenAI’s Stargate and 3P Engineering teams are responsible for building and scaling the external infrastructure ecosystem that powers advanced AI systems. We work across hyperscalers, colocation providers, cloud partners, and strategic third-party operators to turn contracted capacity into production-ready compute. Our scope spans the full lifecycle of external deployments: commercial alignment, technical readiness, network integration, hardware enablement, operational readiness, and long-range scaling strategy. As OpenAI’s infrastructure footprint expands globally, we need leaders who can convert complex partner environments into reliable, high-velocity capacity for training and inference workloads. About the Role We are seeking a Technical Program Manager, Token-as-a-Service (TaaS) to lead delivery of external compute capacity that directly serves OpenAI model workloads. In this role, you will own complex cross-functional programs that transform third-party infrastructure into usable tokens at scale. You will partner across engineering, capacity planning, networking, hardware, finance, product, and external providers to ensure that deployed capacity translates into real production throughput. This role sits at the intersection of infrastructure execution, systems readiness, and business impact. Success requires strong technical fluency, elite program management, and the ability to drive accountability across internal teams and external partners. This is a high-visibility role with direct impact on OpenAI’s ability to scale model training and inference globally. This role is based in San Francisco, CA, with a hybrid work model of 3 days in office per week. Relocation assistance is available. Key Responsibilities Lead end-to-end delivery programs that convert external infrastructure capacity into production-ready token supply. Own readiness across compute, storage, networking, security, and operational dependencies for third-party environments. Build

About the Team OpenAI’s Infrastructure organization builds and evaluates the systems that power advanced AI workloads. We work closely with hardware, modeling, and architecture teams to ensure that new platforms deliver real-world performance aligned with workload needs. Our team focuses on understanding workload behavior across evolving hardware platforms—bridging the gap between theoretical capability and observed system performance. About the Role We are seeking a Workload Porting & Performance Engineer to evaluate new hardware platforms by porting benchmarks and real-world workloads, analyzing performance, and identifying system bottlenecks. In this role, you will bring up workloads on new systems, characterize performance behavior, and adapt workloads to better utilize hardware capabilities. You will play a critical role in validating new platforms and ensuring that performance aligns with expectations across compute, memory, and networking subsystems. This role requires strong hands-on experience with performance analysis, workload optimization, and system-level debugging across hardware and software boundaries. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance. Key Responsibilities Port and enable benchmarks and real-world workloads on new hardware platforms. Evaluate system performance across compute, memory, storage, and networking subsystems. Identify and analyze performance bottlenecks and inefficiencies. Adapt and optimize workloads to better utilize hardware capabilities. Develop and run performance experiments and profiling workflows. Compare expected vs. observed performance and provide feedback to: hardware architecture teams performance modeling teams system and software engineers. Debug issues across the stack, including software, runtime, and hardware interactions. Provide actionable insights to guide platform readiness and deployment decisions. Qualifications E