Business Analyst in United States

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Our Product Managers imagine the ideal experience for our community and work backwards, creating innovative products that delight our guests and hosts. They deeply understand the needs of our users and our business, and translate these into a strategy that combines strong product thinking and deep research. They partner with talented cross-functional team members across engineering, design, operations, data science, and more, leading teams to execute a shared vision. They are incredibly detail-oriented and hands on. The Difference You Will Make: As Product Manager for Identity, you will help set the strategy and drive execution of mission-critical identity verification systems and experiences. Airbnb is special in that it’s a platform that brings people together. You’ll shape how we build trust between guests and hosts on Airbnb and beyond, and build an identity platform that will enable all the different ways we want our guests and hosts to interact on Airbnb now and into the future—and in the process, help create the most trusted community of travelers in the world. A Typical Day: Define and drive the roadmap for Identity on Airbnb — including mission-critical identity verification technologies and flows, new identity-related features, and extending the value of a verified identity beyond the immediate Airbnb platform. Make prioritization calls that balance multiple competing objectives: trust, guest experience, booking success, and overall marketplace health. Partner with design, engineering, and policy teams to collaboratively drive execution of the roadmap you

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Passport & Commerce builds the trusted account and commerce foundation that lets anyone, anywhere, become part of the Airbnb community — from their first sign-up, through the profile and connections they build, to every booking and business transaction along the way. We're a newly formed org within Guest & Host that brings together identity, account, and commerce foundations under one roof. Our mission is to move Airbnb beyond the transaction — building a world where accounts create trust, value sticks, and what our community earns travels with them, and their businesses, wherever they go. You'll work closely with Payments and Wallet engineering, Identity & Privacy, Profile & Community, and Guest & Host product, design, and data science partners as we stand up this team's roadmap and technical foundations. The Difference You Will Make: As a Staff Software Engineer on the Passport team, you will be a key architect behind the next generation of our account platform, directly influencing how millions of guests and hosts experience Airbnb. You'll set technical direction for how account state, eligibility, and entitlements are computed, stored, and served at scale across every surface where a guest or host interacts with Airbnb. Success in this role looks like a Passport platform that is reliable and extensible enough to support new programs and partner integrations without re-architecture — measured through service reliability (uptime, latency, correctness of entitlement calculations), the speed at which new offerings can launch, and adoption of your platform by othe

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Our mission at Marketing Technology is to provide a state-of-the-art platform and measurement capabilities to enable marketing and product teams to engage with our customers effectively. Every day, millions of Airbnb customers are reached via our streamlined platform over comprehensive marketing channels such as Email, Push, SMS, Google Ads, Facebook Ads etc. We deliver substantial business impact by enabling numerous stakeholders across the company, including Marketing (Brand and Performance), Guest, Host, Airbnb Org, Policy, and more. The Difference You Will Make: As a Senior Staff Software Engineer on the Content Platform team, you'll set the technical direction for the org's transformation into an AI-driven system that turns a marketing brief into a fully realized campaign in minutes, not months. You'll own the technical strategy across a complex, multi-team surface area spanning a CMS platform, no-code authoring tools, rendering infrastructure, and an emerging agentic layer, all operating at a scale where the content produced is consumed by millions of Airbnb users daily. You will partner with engineering leadership, product, design, and marketing stakeholders across the company to define multi-year technical strategy, resolve the org's hardest cross-team technical challenges, and raise the bar for engineering excellence across Marketing Technology. A Typical Day: As a Senior Staff Software Engineer on Content Platform, you will: Define and drive technical vision and strategy for the Content Platform org, ensuring architectural decisions scale across teams and ali

Note: if you are an intern, new grad, staff, frontend or fullstack applicant, please do not apply using this link and visit our jobs page for those specific postings. Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world's largest enterprises to the most ambitious startups — use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the Organization Payments and Risk Sub-orgs: Link and OCS, Payments Acceptance, Risk The Payments organization focuses on developing products and platforms that enable users to accept payments from customers efficiently. This includes building APIs for processing payments, enabling regional, non-card payment options, and extending Stripe's capabilities to make it easy for businesses to accept in-person payments. Optimized Checkout and Link teams work to create best-in-class checkout experiences that enhance customer satisfaction and drive merchant conversion rates. The Risk Engineering team develops products that minimize financial and regulatory risks while ensuring a seamless user experience, thereby safeguarding Stripe's brand and financial stability. Team Matching: Exact team matching for one of the sub-teams will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc. What you'll do We're looking for backend engineers who want to make an impact on managing money at a global scale with a passion for building ergonomic APIs. Our team collaborates with many cross-functional teams — from Infrastructure to Product — to deliver innovative solutions that address evolving user needs. Responsibilities

Note: if you are an intern, new grad, staff, front-end, or full-stack applicant, please do not apply using this link and visit our jobs page for those specific postings. Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team MaaS sub-organizations include Accounts and Connect, Money Movement and Storage (MMS), Banking as a Service (BaaS), and Crypto. Money as a Service (MaaS) oversees a diverse portfolio of core Stripe products and platforms. These offerings facilitate the global movement and management of funds for users. The teams that fall under the MaaS umbrella include Accounts and Connect, Money Movement and Storage (MMS), Crypto, and Banking as a Service (BaaS). Together, these teams work to ensure Stripe users have the robust financial infrastructure and tools they need to power their businesses on a global scale. Exact team matching for one of the subteams begins during final stages. Please note we may also consider you for different orgs based on your experience, location, etc. Find more information on our team matching process here. What you'll do We're looking for Backend Engineers who want to make an impact on managing money at a global scale with a passion for building ergonomic APIs. You'll play a key role in extending our balance management platform and in building out a new funds accessibility platform that enterprises and SMBs use. Our team collaborates with many cross-functional teams—from Infrastructure to Product—at Stripe to deliver innovative solutions that address evolvin

Partner Solutions Architect, Technology Partners Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As a member of the Partner Solutions Architecture (PSA) team, you'll be responsible for providing technical guidance to Stripe's technology partners. Our goal is to drive growth through co-solutioning, education, and enablement with our partner organization. The right candidate will be a technical liaison to the Stripe Partner Development Manager. This will involve creating technical business plans for technology partners, including identifying, incubating, and bringing to market service and solution offerings built on or with Stripe. A Partner Solutions Architect is someone who is intellectually curious, open, and entrepreneurial. What you'll do As a member of the team, PSAs build consultative relationships with executives and technical decision-makers in the customer's organization to provide business and technical thought leadership, and become a trusted advisor in solving business-critical challenges. We architect business models with them so they can drive new monetization opportunities and growth. Responsibilities Work with key technology partners to build out their Stripe capabilities and solutions to grow their business and drive non-linear growth Develop and execute enablement plans Be at the forefront of technical discussions and solution deep-dives with technology partners on the value Stripe can provide to their clients Engage with CTOs, engineering, and other technical leads at ke

About the Team The People Technology team builds and operates the systems that support how OpenAI hires, develops, and supports its people. The team brings together People Systems and People Innovation Labs, a product engineering group focused on rethinking how we find and retain exceptional talent and help employees do their best work. People Systems owns the company’s core people-technology ecosystem, including platforms such as Workday and Ashby. People Innovation Labs builds new employee and People Team experiences on top of that foundation, including OpenHouse, our internal employee hub, and AI-powered products and automations. Together, we are working toward a model in which our enterprise systems provide reliable data, controls, and core business logic, while employees and managers can complete more of their work through simple, integrated, and AI-native experiences. About the Role We are looking for a People Systems Lead to manage the People Systems team and shape how our core systems evolve. You will be responsible for the reliability and effectiveness of our current environment while helping us move beyond the constraints of traditional enterprise software. This includes stabilizing and improving platforms such as Workday and Ashby, designing the integrations that connect them to the broader technology ecosystem, and partnering with People Innovation Labs to surface workflows through OpenHouse, Slack, and AI-powered experiences. This role requires someone who is comfortable moving between strategy, technical design, and team leadership. You should understand People systems deeply, be able to work through integration and architecture decisions with engineers, and translate complex organizational needs into scalable solutions. You will also manage vendor relationships, develop the People Systems team, and drive alignment across People, Engineering, Finance, Security, Legal, and other partners. This role could be a fit for someone who has grown up in People S

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe is looking for an exceptional transactional lawyer to join our commercial legal team supporting our fast growing business in the Americas. Stripe is a global technology company that builds infrastructure for online commerce with a mission to increase the GDP of the internet. Not only do we handle billions of online transactions each year, Stripe is forging new paths in global commerce including the use of cryptocurrencies and stablecoins, and agentic commerce. Our innovative suite of SaaS offerings enable millions of users around the world, from entrepreneurs to multinational enterprises and online marketplace platforms, to build their businesses, establish global reach, scale faster and operate more efficiently. And we are just getting started! What you’ll do Responsibilities Support the AMER Sales team, leading negotiations for complex and strategic agreements; Advise on a wide range of commercial and legal issues, including launch of new products to Stripe users and support international expansions; <li&gt

About the Team The User Operations team (Support) is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re seeking a Program Manager to lead support readiness and operational programs for OpenAI’s cloud and strategic partnerships. You’ll work closely with Engineering, Product, Support Delivery, and external partners to translate complex technical and business requirements into scalable customer support experiences. This role will help define how we support customers across partner ecosystems, from launch planning and issue-routing workflows to escalation management and ongoing operational improvements. In this role, you will: Lead support readiness for new and existing cloud and strategic partnerships, including launch planning, operational design, and ongoing program execution. Partner closely with Engineering, Product, go-to-market teams, and external partners to develop support models for technically complex products and integrations. Define partner-specific customer journeys, support workflows, escalation paths, ownership models, and cross-company handoffs. Identify operational and technical risks, align stakeholders on solutions, and drive improvements that strengthen the customer experience. Establish clear success metrics and operating rhythms to monitor partnership health, launch readiness, and support performance. Use AI and automation to improve partner-related support workflows and scale operations effectively. You might thrive in this role if you: Have 8+ years of experience

About the Role As a Sales Manager, Energy, you will build and lead a team of Account Directors focused on strategic growth across utilities, oil and gas, renewables, power generation, and energy services. The team will partner with complex organizations modernizing operations, improving reliability, accelerating the energy transition, and adopting enterprise AI responsibly at scale. You’ll help the team navigate regulated enterprise sales cycles, deepen relationships with business, technology, operations, engineering, security, and risk leaders, and drive adoption of OpenAI’s platform across safety-conscious, asset-intensive organizations. Key Responsibilities Recruit, develop, and lead a high-performing team of Energy Account Directors. Create a strong coaching culture through deal reviews, account strategy sessions, ride-alongs, and structured 1:1s. Define the Energy GTM strategy, including subsector segmentation, account prioritization, partner strategy, executive engagement, and territory planning. Drive disciplined pipeline generation, forecast accuracy, and operational rigor. Guide multi-stakeholder opportunities involving operations, engineering, digital, data, security, legal, risk, procurement, and executive leadership. Help customers translate AI and API capabilities into measurable outcomes across asset and field operations, grid and generation planning, engineering knowledge, customer service, commercial workflows, and enterprise productivity. Partner with Product, Solutions Architecture, Technical Success, Legal, Security, Finance, and policy experts to support responsible deployment. Provide structured feedback on customer requirements, integration blockers, reliability and governance needs, and emerging industry trends. What We’re Looking For 15+ years of enterprise sales, GTM, or sales leadership experience. Proven experience building and scaling enterprise sales teams responsible for complex strategic accounts and large revenue targets. Deep underst

About the Team The SaaS and Software Governance team sits within Corporate IT and helps OpenAI scale from startup-speed tooling to mature enterprise architecture. The team owns practical governance for software, SaaS, integrations, APIs, identity, data access, and agent-enabled workflows, with a mandate to improve security, reduce software sprawl, and help business teams move faster through better foundations. About the Team OpenAI is scaling from an emerging, high-velocity startup into a mature enterprise operating model. The IT Software Architect will help shape the software, SaaS, Data integration, and agent-enabled architecture that lets the company move quickly while improving security, compliance, data quality, and customer, partner, and employee experience. This role is not a traditional ivory-tower architecture function. It is a hands-on governance and enablement role that partners with business teams, IT operations, Security, Procurement, Business Platforms, Applied teams and Data Engineering to guide software decisions, reduce unmanaged sprawl, and build reusable enterprise foundations. Why This Role Matters OpenAI’s software footprint is expanding rapidly across SaaS, internally built tools, agents, integrations, APIs, third-party platforms, and application systems that OpenAI. The company needs a stronger tools architecture layer that can help teams make good decisions early, avoid duplicate tools, govern sensitive data and identities, and identify where OpenAI should build instead of buy. The person in this role will help turn software governance from an approval checkpoint into an enterprise capability: a system that improves speed, reliability, security, and business outcomes. What You'll Do Own the target architecture for enterprise software, SaaS, integrations, APIs, and agent-enabled business systems across Corporate IT. Drive deprecation and consolidate targets for enterprise software. Build lightweight governance patterns that guide teams before

About the Team OpenAI's Legal team plays a crucial role in furthering OpenAI's mission by tackling innovative, fundamental legal issues in AI. If you're passionate about doing significant and unique work as a technology lawyer, this team is for you. The team comprises professionals from diverse fields, including technology, AI, privacy, IP, corporate, employment, tax law, regulatory, and litigation. About the Role As a member of our AI Product Counsel team, you will advise the teams building and deploying OpenAI’s business products, including ChatGPT Business, ChatGPT Enterprise, and our API platform. You will partner closely with Product, Engineering, Safety, Security, Privacy, Strategy, Go-to-Market, and other Legal teams on issues spanning enterprise product development, model launches, customer data protections, administrative controls, strategic partnerships, and the responsible deployment of increasingly capable AI models. This is a unique opportunity to help shape how frontier AI products are built and delivered to businesses. This role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you will: Serve as a strategic legal partner to teams developing ChatGPT’s business products, enterprise features, and API offerings. Advise on product design and launches involving enterprise administration, data governance, identity and access, connectors and integrations, agentic capabilities, and voice and multimodal experiences in the B2B space. Counsel teams on deploying frontier AI capabilities responsibly while balancing customer commitments, safety, security, and privacy. Support strategic partnerships and distribution arrangements, including cloud platforms, resellers, and other third-party channels through which customers access OpenAI models. Partner with Commercial Legal, Privacy, Security, Safety, Product and Product Policy, and Go-to-Market teams on custom

About the Team The Enterprise Identity team builds the identity foundation that enables organizations to adopt and use OpenAI products securely and reliably. The team owns the enterprise identity stack, including SSO, SCIM, tenant architecture, and identity capabilities across the enterprise admin experience and OpenAI's growing multi-product portfolio. About the Role We are looking for a hands-on senior technical leader to own the architecture and evolution of OpenAI's Enterprise Identity systems. You will set the long-term technical vision for the entire stack, establish shared identity primitives across products, and be accountable for systems that are foundational to our enterprise business. This role requires operating well beyond a single service or feature area. You will identify the most consequential architectural investments, align teams around durable solutions, and ensure our identity platform meets an exceptionally high bar for scale, availability, latency, and security. This role will be based in our San Francisco or Mountain View office. In this role, you will: Own the technical vision and architecture for the Enterprise Identity stack, including SSO, SCIM, tenant architecture, groups, permissions, and identity capabilities in enterprise administration surfaces. Lead the design and evolution of highly available, latency-sensitive identity systems serving a large and diverse global enterprise customer base. Establish common identity models and primitives that work consistently across OpenAI's products and enable the organization to scale. Set a high security bar by anticipating abuse cases, failure modes, and the long-term implications of new capabilities. Drive alignment across enterprise product, infrastructure, and security partners, resolving ambiguity and influencing roadmaps beyond the immediate team. Provide technical leadership to senior engineers and raise the quality of architecture and execution across the broader organization. You might thr

About the Team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Sales team partners closely with customers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the Role As an Agency Partner, you will be responsible for driving new and expanded advertising revenue through strategic relationships with leading agency holding companies.. You will help agencies and their clients leverage OpenAI’s platform to connect with highly engaged audiences in innovative and responsible ways. This role is focused on building and growing agency partnerships that unlock opportunities across a broad portfolio of advertisers. You will own the agency partnership strategy—from executive relationship development and joint business planning to agency education and portfolio activation—establishing OpenAI as a trusted partner and driving sustained adoption and revenue growth across agencies and their clients. You’ll partner closely with Client Partners, Account Managers, and cross-functional teams to coordinate agency engagement, identify priority advertiser opportunities, and ensure consistent execution across your agency portfolio. This role is based in our New York City office, and candidates are expected to work from the office three days per week. In this role, you will: Develop and execute strategic agency partnership plans that increase adoption, unlock advertiser investment, and drive revenue growth across agency holding companies and independent agencies. Develop and execute strategic agency plans that drive advertiser adoption, client ROI, and long-term revenue growth. Build and maintain relationships with senior agency decision-makers across investment, strategy, planning, innovation, data, commer

About the Team OpenAI’s Sourcing and Procurement organization helps the company acquire and scale the products, services, and partnerships needed to advance its mission. As the organization grows, we are looking for a strategic builder-operator to establish an AI-led contracting capability that improves speed, consistency, and execution across the company. In this role, you will partner with leaders and stakeholders across Procurement, Legal, Finance, Security, Engineering, and business teams to design and oversee the contracting process from intake through negotiation and lifecycle management. You will bring structure to ambiguity, align partners around shared priorities, and build repeatable operating mechanisms, responsible AI-assisted workflows, and a centralized contract lifecycle management (CLM) system of record that enable sourcing coordinators to execute agreements consistently and help the business scale. About the Role As a Contract Management Lead, you will build, lead, and continuously improve OpenAI’s AI-led contracting help desk—a new capability designed to scale contract drafting, review, negotiation, and lifecycle management without significantly increasing headcount. You will own the service strategy, operating model, delivery oversight, coordinator enablement, workflow design, and performance tracking. Sourcing coordinators will manage day-to-day negotiations and agreement execution; you will ensure they have the tools, playbooks, training, guidance, and escalation support required to deliver timely, consistent, and well-governed outcomes. This is a builder-operator and service-ownership role for someone who combines strong commercial contracting and legal-language fluency with a product-management mentality. You will be hands-on in building the systems, playbooks, AI-enabled workflows, and reporting that support the contracting desk—not in personally negotiating every agreement. You will use a contract lifecycle management (CLM) platform as the c