Jobs in United States

Critical Support Operations Associate in United States

3,738 active opportunities · Updated October 2026

Explore current critical support operations associate jobs across United States. Filter by work mode, employment type, experience, department, date posted and distance.

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Relocation support. Relocation assistance is stated. This does not establish visa sponsorship.
📍 San Francisco, California, United States· Full-time
✓ Quality checkedCompany trend -86.4%

About the Team The Core Services organization builds and runs the mission-critical online services that product teams rely on in production. We own foundational distributed systems and platform capabilities that enable reliable execution, high-performance services, and large-scale file/data needs across our products. This team is distinct from developer infrastructure and data infrastructure—our focus is production service foundations and core runtime services. About the Role We’re hiring an Engineering Manager, Core Services to help lead teams responsible for highly reliable, high-scale distributed systems that sit on the critical path for OpenAI products. Your team will own foundational production systems that OpenAI’s product engineering teams build on. You’ll collaborate closely with product and infrastructure partners to ship reliable services quickly, and help scale systems and teams as OpenAI grows. You’ll partner closely with senior engineering leaders to scale the org, mature operations, and drive major platform initiatives. This role requires strong technical ability. You’ll be responsible for: Managing and growing a high-performing team of infrastructure engineers. Leading teams building and operating large, critical production platforms, including cluster reliability, scaling, and rollout safety. Building and operating mission-critical distributed systems with strong operational rigor (SLOs, incident response, capacity planning, reliability). Setting technical direction for platform foundations such as workflow/orchestration capabilities, large-scale file/blob/storage services, and core service foundations. Partnering with a broad set of stakeholders, including product engineering, adjacent infrastructure teams, and (where relevant) finance/cost partners. Coaching, mentoring, and developing engineers and emerging leaders. You might thrive in this role if you: Have significant experience leading teams that run mission-critical infrastructure in production

AWSRestAIGo
C
📍 6400 Las Colinas Blvd Irving, United States
✓ Quality checkedCompany trend +800%

About the Role Join the Controls Technology division as a Technology Product Owner. In this critical role, you will act as the bridge between complex business needs and our engineering teams. You will be empowered to translate intricate requirements for risk and control systems into a flawlessly managed backlog of epics and user stories. Your primary mission is to drive the delivery of high-quality, compliant software by ensuring our development teams have the clarity and context needed to execute effectively, sprint after sprint. This is a role for a product owner — someone who thrives on execution, champions quality, and is passionate about building world-class technology solutions in a dynamic, global financial environment. What You'll Do 1. Backlog Ownership & Agile Execution Own and Master the Backlog: Meticulously create, refine, and prioritize the product backlog, ensuring it is transparent, well-understood, and always ready for at least two sprints ahead. Translate Vision into Action: Deconstruct complex business requirements into well-defined Epics, User Stories, and precise Acceptance Criteria, ensuring a high percentage of stories are accepted without rework. Drive Sprint Success: Serve as the dedicated point of contact for the engineering team, providing unwavering clarity during sprint planning, daily stand-ups, and throughout the development cycle to remove ambiguity. 2. Solution Definition & Quality Assurance Define the "What": Partner with business stakeholders to elicit, analyze, and document requirements, defining the precise solution to be built. Champion Quality: Drive a quality-first mindset with a relentless focus on clear, testable acceptance criteria to minimize ambiguity and reduce critical defects in UAT. Demonstrate Value: Conduct compelling de

Artificial IntelligenceAIFinance
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📍 New York, New York, United States· Full-time
✓ High-confidence listingCompany trend -89.8%
Quick readStrong listing-quality and freshness signals

In this competitive market, the Group Product Manager for Cloud Security will play a mission-critical role in providing product and strategy leadership to grow Datadog’s market share through differentiation, innovation and compelling customer value. This leader will lead a talented and growing team of product managers and work with world class engineers to build and grow multiple Cloud Security products that play an essential role for our customers’ cloud security programs, and growing Datadog into a security industry leader. You Will: Run and grow multiple Cloud Security products to meet revenue and business targets with the goal of building a multi-hundred million dollar annual business. Lead and own product strategy and roadmap for accountable security products, fully aligned to revenue and business goals and with compelling differentiation and customer value. Ensure predictable roadmap execution across direct and partner teams to achieve product and business outcomes required to meet the revenue and business goals. Analyze and develop pricing and packaging strategies to maximize revenue through attaching deep understanding of market dynamics and other strategic leverage points. Drive GTM strategy with GTM partner teams to achieve revenue and business goals Fulfill the role as the product-leader representative across accountable product lines with analyst, press and customer communities Manage and grow individual contributor (IC) Product Managers, ensuring they are motivated, delivering high quality work and finding high fulfillment. Model and contribute to a culture of learning and collaboration across product management and the broader organization Raise the bar of PM leadership through leadership in strategy development, roadmap planning and execution, GTM and overall product-leader responsibilities. You Are: An experienced leader in Product Management with demonstrated business growth and customer adoption success in the CNAPP, data and AI

AIGoRustDevOps
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📍 New York, New York, United States· Full-time
✓ High-confidence listingCompany trend -89.8%

From $155K/yr

Quick readStrong listing-quality and freshness signals

Alerting is the beating heart of the Datadog platform. It is the critical bridge between raw data and decisive action, ensuring that when our customers’ systems falter, they are the first to know. Datadog is reimagining alerting; we’re evolving beyond simple triggers into providing a sophisticated, AI-powered posture that covers both known and unknown risks. As the Product Manager for Notification Orchestration, you will lead the evolution of how alerts reach the right people at the right time. You will define the strategy for our notification routing engine, ensuring that thousands of businesses can manage complex alerting logic without being overwhelmed by noise. You will empower customers to move beyond managing individual monitor outputs to a world where notifications are grouped, contextualized, and reliable at massive scale. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Develop a comprehensive understanding of customers and the core problems behind their alerting and notification monitoring challenges. Collaborate across product teams to identify and deliver the most critical alerts and health indicators for every product area. Define, build, and launch the next generation of user experiences for managing automated alerts and configurations. Design intuitive solutions that represent alert status and system health across the entire application, providing users with at-a-glance visibility. Join an engineering team to scope, spec, and design alerting features capable of supporting the most complex, high-scale organizations Continuously evolve the product with the latest technologies, including AI tools and agents. Partner with marketing and customer success teams to help users understand and adopt new alerting frameworks and health-monitoring

AIGoRustSpring
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📍 Oregon, United States of America, United States
✓ High-confidence listingCompany trend -5.2%

$116.2K – $182.4K/yr

Quick readStrong listing-quality and freshness signals

PageWide Industrial Strategic Sourcing Lead Description - We are seeking a Strategic Sourcing & Contract Manufacturing Lead to define and advance the organization’s approach to managing contract manufacturers and critical suppliers. This role establishes supplier governance and commercial standards, leads complex sourcing and negotiation strategies, and provides senior oversight for supplier performance, operational readiness, risk, and continuous improvement. Serving as a functional leader and advisor, the position guides supplier relationship owners and cross-functional partners in making consistent, well-informed decisions that balance business requirements, supply continuity, and long-term supplier capability. The ideal candidate brings extensive strategic sourcing and contract manufacturing experience, strong commercial judgment, and the ability to influence senior stakeholders and improve organizational capability without relying on direct authority. Responsibilities Contract Manufacturing and Supplier Performance Define and lead the management model for contract manufacturers and critical suppliers, including governance, performance expectations, review cadence, escalation protocols, and continuous improvement priorities. Establish expectations for cost, quality, delivery, inventory, capacity, responsiveness, compliance, operational readiness, and business continuity. Guide supplier relationship owners in resolving complex commercial, operational, quality, and supply continuity issues. Lead supplier performance reviews and long-term improvement plans that deliver measurable business results. Partner with Operations, Engineering, Quality, Finance, and Program Management to align supplier capabilities and deliverables with business requirements. Provide senior recommendations on supplier select

FinanceSupply ChainProcurement
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📍 United States· Remote
✓ High-confidence listingCompany trend +310%
Quick readStrong listing-quality and freshness signals

Become a part of our caring community Do you thrive on designing secure, enterprise-scale solutions that protect critical systems, data, and networks? As a Lead Security Architect in Humana, you will play a key role in shaping the security blueprint for the organization by aligning security architecture and infrastructure with enterprise business and technology priorities. In this role, you will partner with EIP and business leaders to assess emerging threats, identify architectural gaps, and design forward-looking security solutions that strengthen Humana's overall security posture. You will also lead security assessments, vulnerability analysis, and product security reviews while helping develop innovative testing approaches and mitigation strategies for evolving risks. This is a high-impact opportunity to influence enterprise architecture, guide secure technology design, and help protect the business through strategic, modern security architecture. The Lead Security Architect engages with relevant EIP stakeholders to identify current and emerging security threats and works to design security architecture elements to mitigate threats as they emerge. Additionally, the role actively works to identify gaps within existing EIP reference architecture and designs updates to impacted security architecture elements to mitigate emerging threats. Performs and oversees efforts to conduct vulnerability testing, risk analysis, and security assessments of relevant enterprise / EIP infrastructure. Ensures EIP and Humana stakeholder security requirements are necessary to protect Humana's business functions and are adequately addressed in all aspects of enterprise architecture. The Lead Security Architect role is aligned to a segment (line of business) to proactively discover security issues during solution design and prevent vulnerabilities during development.

AWSAzureGCPRecruitment
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📍 New York, NY, United States
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU The Solutions Engineering Team at Box includes solutions engineers, value engineering, platform solution engineering, enterprise architects, and demo engineering. As a Solutions Engineer, you are empowered to sell to business and IT leaders in every space and vertical, and take ownership in crafting customer-centric solutions. You will work alongside the account team to define and expand revenue opportunities, and ensure the solution is ready for cross company deployments. Y ou also act as a critical liaison between Sales and Product ; sharing customer feedback with the Product Management, Operations and Engineering functions at Box. Do you want to tinker, whiteboard, brainstorm and figure out how things work? Our highest perfo

JavaScriptPythonAI
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📍 California, Santa Clara, United States
✓ Quality checkedCompany trend +116%

Job Details: Job Description: The Role and Impact As a Director, Global IT, you will play a critical role in driving complex, high-impact projects that underpin the success of Intel's technology solutions and services. You will manage end-to-end execution, overseeing project plans, resources, and timelines to deliver innovative outcomes. Your expertise will ensure seamless coordination across teams, fostering collaboration and enabling Intel to meet strategic objectives efficiently. Business Group You will join Intel's Global IT organization, a team committed to accelerating enterprise-wide innovation and operational excellence. This group is responsible for delivering technology solutions and services that empower Intel to achieve its business goals while driving efficiency and transformation across the company. Key Responsibilities - Lead large-scale technology projects and programs, ensuring alignment with business objectives, timelines, and resource allocations. - Develop detailed project plans, including scope, schedule, budget, and risk management strategies. - Manage implementation processes, including testing, documentation, training, and change control, to guarantee project success. - Collaborate across teams to assess dependencies, remove roadblocks, and address constraints impacting delivery. - Establish and drive program governance, including milestones, risk mitigation plans, and executive-level reporting. - Monitor program health metrics to ensure quality, timeliness, and adherence to project goals. - Conduct project closeout assessments and document lessons learned for continuous improvement. Qualifications: Minimum Qualifications - Bachelor's degree in Business, Engineer

Recruitment
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📍 Fort Worth, TX, United States
✓ Quality checkedCompany trend +400%

Leidos is seeking a highly analytical and curious Data Analyst who is passionate about turning data into actionable business insights. The ideal candidate combines strong technical expertise with critical thinking and exceptional communication skills. This role requires someone who can work independently, uncover meaningful patterns in complex datasets, and communicate findings in a way that drives informed business decisions. *The Data Analyst will be a hybrid role, 50% onsite in the Fort Worth, TX office and 50% remote. The candidate for this role must be within commutable distance to the office location. Primary Responsibilities: Extract, clean, transform, and validate data from multiple sources, including relational databases. Write efficient SQL queries to retrieve, manipulate, and analyze large datasets. Develop Python-based data analysis workflows for data exploration, modeling, and reporting. Perform exploratory data analysis (EDA), including univariate, bivariate, and multivariate analysis. Apply statistical methods and predictive modeling techniques such as linear regression and other statistical evaluations. Utilize AI and machine learning tools to identify trends, generate insights, and improve analytical processes. Build and evaluate machine learning models, including: Regression Classification Clustering Decision Trees Supervised Learning Unsupervised Learning Investigate data anomalies and independently determine the root causes behind unexpected results. Identify the most relevant data elements, metrics, and business questions without requiring extensive direction. Translate complex analytical findings into clear, compelling presentations and recommen

PythonSQLAWSAzure
C
📍 Tampa Florida United States, United States
✓ Quality checkedCompany trend +800%

Given heightened expectations from regulators and a goal to build a strong and consistent global control environment, Citi continues to enhance its business governance framework and has created the Enterprise Data group. Enterprise Data is a critical component of Citi’s first line of defense for wholesale and counterparty credit risk management and works with Independent Risk teams to ensure best-in-class risk and controls, as well as client responsiveness. Key responsibilities of the group include credit analysis, documentation, risk identification, exposure monitoring and stress testing. Enterprise Data coordinates with credit management groups across institutional client businesses to ensure full alignment on business and regulatory goals, as well as consistency and best practices. The Counterparty Credit Risk (CCR) project execution team within Enterprise Data is responsible for building tools to: Provide in-depth quantitative or qualitative analysis to solve business problems and develop new, innovative solutions Build tools to help measure, monitor and control counterparty risk for institutional clients and Portfolios and businesses, with a focus on counter-party and collateral risk to ensure the risks are being properly measured and controlled in accordance with the Firm’s risk policies. Responsibilities: As a Product Developer working in CCR project team, individual will be expected to Lead strategic BAU and Regulatory projects primarily impacting Counterparty Credit Risk exposure measures for traded product markets business Develop and enhance tools for the measurement, monitoring and reporting of counterparty exposure including Stress testing - Net Stressed Exposure (NSE), Potential Future Exposure (PFE), Settlement Risk, Intraday risk and participate in project management of strategic risk infrastructure development.</

Artificial IntelligenceAIProject ManagementFinance
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Relocation support. Relocation assistance is stated. This does not establish visa sponsorship.
📍 North Carolina, Sanford, United States
✓ High-confidence listingCompany trend +68.8%

$23 – $39/hr

Quick readStrong listing-quality and freshness signals

Use Your Power for Purpose Our breakthroughs would not reach the hands of patients without our dedicated pharmaceutical manufacturing team. We rely on agile members who understand the critical impact of their role in Pfizer’s mission. Patients need colleagues like you who take pride in their work and continuously strive to improve outcomes. Your efforts ensure that patients and physicians have timely access to the medicines they need. What You Will Achieve In this role, you will: Take responsibility for individual contributions to achieve team deliverables, working effectively as a team member and coordinating with others. Manage personal time and professional development, being accountable for results. Follow standard procedures to complete tasks of varying scope, sequence, and complexity within the agreed timeframe. Identify and solve moderately routine problems. Complete assignments with moderate supervision using established procedures, referring deviations from standard procedures to the supervisor. Ensure work is reviewed for accuracy, quality, and adherence to standards. Be responsible for the production of drug substances or active biological ingredients (ABI), assisting in various activities and functions within a manufacturing facility, and ensuring equipment functionality. Support technical operations, maintain housekeeping standards, keep training status current, and assist in the implementation of new technology for process execution and analysis. Here Is What You Need (Minimum Requirements) High School Diploma or GED with 2&#43; years of relevant experience Strong verbal and written communication skills Proficiency in using standard manufacturing equipment and tools Basic understanding of Good Manufacturing Practices (GMP) Ability to follow

AIRecruitment
JI
📍 El Monte, United States
✓ Quality checked

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Operating Engineer – JLL What this job involves: As an Operating Engineer at JLL, you will play a critical role in ensuring the seamless operation of building systems and maintaining exceptional tenant comfort and safety. Working under the direction of the Lead Engineer, you will be responsible for completing essential maintenance tasks, responding to tenant service requests, monitoring equipment performance, and maintaining HVAC systems across critical and commercial facilities. This position is central to JLL's commitment to delivering world-class property management services and creating environments where our clients and their tenants thrive. What your day-to-day will look like: Respond promptly to tenant service requests including temperature complaints, lighting repairs, breaker resets, furniture moving, and general maintenance needs while ensuring minimal disruption and immediate cleanup of work areas Perform preventive maintenance tasks on HVAC equipment, mechanical systems, and building infrastructure, completing task sheets and reporting any equipment problems or supply shortages to the Lead Engineer Monitor and record equipment readings, settings, and operational changes in logbooks, including HVAC start-up verification, fire pump checks, temperature readings, and static pressure measure

Artificial IntelligenceAIRecruitmentCustomer Service
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📍 Portage, Michigan, United States
✓ Quality checkedCompany trend +364.7%

Work Flexibility: Onsite It's Time to Join Stryker! Stryker is seeking a Staff Systems Engineer, Robotics to lead systems engineering activities for critical electromechanical components within a complex robotic medical platform. In this role, you will serve as a systems engineering owner for robotic end effectors , including powered surgical tools and future attachments that interface directly with the robotic system. You will help translate user and clinical needs into system architecture and requirements, define interfaces across electrical, mechanical, and software disciplines, and guide the product from requirements development through integration and verification. This role requires a highly collaborative engineer who can bring together input from multiple technical disciplines and maintain a system-level view throughout development. What You Will Do Systems Engineering Own systems engineering activities for robotic end effectors and related electromechanical subsystems. Translate user, clinical, and product needs into clear, verifiable system requirements and design inputs. Develop and refine system architectures, interfaces, and functional requirements across electrical, mechanical, software, and controls disciplines. Allocate and decompose system requirements to appropriate subsystems and engineering disciplines. Lead technical trade studies, design assessments, performance analyses, and other systems engineering activities used to guide design decisions. Support concept development and architecture definition for new end effectors, features, and product capabilities. Requirements, Integration, and Verification Establish and maintain requirements traceability throughout the product development lifec

D
📍 New York, New York, United States· Full-time
✓ High-confidence listingCompany trend -89.8%

From $192K/yr

Quick readStrong listing-quality and freshness signals

Code Intelligence sits at the intersection of agentic engineering and product, running agents against real customer source code in production. This is a chance to own an AI-native team at the center of a business-critical growth area. High visibility, high leverage, and squarely in the fastest-growing part of the AI agent space. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You'll Do: Lead and develop an existing engineering team, building trust, setting technical direction, and establishing a high bar for ownership and execution. Own the roadmap and execution across four areas: source code indexing, PR Agentic Reviewers (agents that generate artifacts like metric descriptions on customer pull requests), shift-left work (extending code-writing agents to make direct changes to customer repos), and closed-loop feedback and evaluation systems including LLM-as-judge. Set the team's product strategy independently while partnering day-to-day with product teams company-wide — this team functions as its own product org. Build and operate scaled LLM and agent software in production: LLM APIs, agent frameworks, harness and tool-use layers, prompt and eval tooling, and closed-loop evaluation systems that measure and improve agent output quality. Partner closely with customers and internal stakeholders to deeply understand needs and translate them into technical direction. Drive the team's AI-native development practices, setting high standards for safety, validation, and increasing agent autonomy over time. Who You Are: Experienced engineering manager with a track record of shipping products with direct customer interaction, not just internal stakeholders. Hands-on experience building scaled LLM software: LLM APIs, agent frameworks, prompt and eval tooling, h

AIRustSEMTraining
B
📍 CA, United States· Full-time
✓ High-confidence listing

From $204.5K/yr

Quick readStrong listing-quality and freshness signals

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU Box is building for the next wave of AI-native companies and wants to make Box the platform they know, trust, and build on. This role will help expand Box’s presence in the AI ecosystem by identifying high-growth partners, shaping technical partnerships, and helping external builders understand how to build with Box in the right way. You’ll help ensure the most prominent AI companies know Box, integrate with Box, and grow with Box as part of their product strategy. WHAT YOU’LL DO Identify, recruit, and grow AI partners for Box. Build relationships with high-growth AI startups, founders, and developer communities. Serve as an internal partner across business development, product, engineering, marketing, and developer relations. Help

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