Customer Activation Manager Scaled in United States

About the Team The Support team is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. Given OpenAI’s breakneck shipping cadence and growth – and the expectation that it will only accelerate – our ability to architect automation systems and agentic workflows for scale is central to our ability to maintain exceptional support quality in the face of AGI. About the Role As a Support Vendor Manager, you will own the health, performance, and long-term scalability of multiple support partner and vendor relationships. This is a vendor leadership role first and foremost: you will drive commercial and operational accountability (SLAs, QBRs, escalation paths, remediation plans), while also building the operating model that enables support to scale without linear headcount growth. You’ll collaborate closely with User Operations teams (e.g., Trust & Safety, Fraud & Risk), Systems/Tooling, Data partners, and Product/PM stakeholders as we launch new workflows and launch and scale new programs. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. 1-2 weeks of travel per quarter may be required. You’ll be responsible for: End-to-end vendor leadership: Own day-to-day oversight, relationship health, and executive-level accountability for multiple support vendors/BPOs. Performance management & remediation: Define and manage SLA/KPI performance expectations, run WBRs/QBRs, identify performance gaps, and drive structu

About the Team The Support team is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from individual customers to early-stage startups and established global enterprises. Given OpenAI’s breakneck shipping cadence and growth – and the expectation that it will only accelerate – our ability to architect automation systems and agentic workflows for scale is central to our ability to maintain exceptional support quality in the face of AGI. About the Role We are seeking a Support Operations Lead who combines operational leadership, systems thinking, vendor management, and hands-on execution. You’ll own service health, automation programs, partner and vendor management. In addition to delivering high-quality service, you’ll identify opportunities to reduce manual work, experiment with tools and help operationalize AI across support at scale. This is not a traditional support operations lead role. We’re looking for someone to help us define the future of support, who thrive at the intersection of team/project management, systems building, data science/engineering, and with deep craft experience in the support operations space. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. 1-2 weeks of travel per quarter may be required. In this role, you will: Lead and evolve organizational design for our frontline operations across partner and vendor management, coaching teams to expand automation and deliver measurable capacity gains. Lead multi-site partner management, including co

About the Team DashMart is a local-fulfillment center owned and operated by DoorDash, offering customers household essentials and other items to their doorsteps with speed, reliability, and quality. About the Role In this role, you’ll manage a 8-15k sq ft distribution center, the local warehouse operating team, and be responsible for ensuring we maintain high quality for our customers. You’re excited about this opportunity because you will… Lead Serve as site leader for a high-volume DashMart site, leading a team of at least one leader Assistant Site Manager), Shift Leads (3+), and Operations Associates (20+). Set clear expectations, operating rhythms, and performance standards for leaders at all levels, ensuring accountability for safety, quality, productivity, and engagement. Develop leaders , not just teams — coaching, performance managing, and building succession plans to ensure a strong leadership bench. Own site culture and engagement outcomes, making intentional decisions to protect standards and address underperformance in service of both people and results. Partner with leaders to delegate execution while maintaining visibility into outcomes, risks, and opportunities across the building. Own Own end-to-end operational performance of a single DashMart site, with full accountability for safety, compliance, labor, quality, and cost. Serve as the final site accountable owner for operational compliance, including adherence to DashMart SOPs, safety standards, food handling requirements (where applicable), and regulatory obligations. Lead site readiness for audits, inspections, and reviews; proactively identify risks and drive corrective actions through leaders. Own workforce planning, scheduling strategy, and labor budgets, making data-driven decisions to balance efficiency, service levels, and team well-being. Ensure site-level KPIs are met or exceeded, and take decisive action when performance trends indicate risk. Delight Customers Ensure a consist

About the Team DashMart is a local-fulfillment center owned and operated by DoorDash, offering customers household essentials and other items to their doorsteps with speed, reliability, and quality. Customers order their convenience, grocery, retail, and prepared foods in the DoorDash app, and our team members fulfill orders in a real, brick-and-mortar store, for Dashers to deliver. We’re open early and close late - some sites even run 24/7! Shifts : Morning, Day, Evening, Weekend, Part-Time About Part-Time Variable Schedule Roles at DashMart As a Variable Schedule Operations Associate , in addition to your regularly scheduled shifts (one shift every two weeks), you largely pick up open shifts through our scheduling app. Shifts may open ahead of time or pop up at the last minute based on business needs. Schedules with available openings are posted as frequently as weekly (based on business need) and additional shifts may appear through shift swaps or peaks in demand. You will be expected to work at least one shift every two weeks for a minimum of four hours each shift. Variable Schedule Operations Associates will be scheduled for two shifts a month to help meet this requirement. This will also be a key time to review any relevant changes in processes and company-provided tooling, and stay connected with the Site Leadership Team, including your supervisor. Reliability and communication are key — when you pick up a shift, we count on you to show up on time and complete each shift, while meeting performance expectations. You’ll start with DashMart onboarding and initial training ( one shift ) and complete one 4-hour on-the-job training shift (must be completed within 14 days) to set you up for success, then you can begin choosing shifts based on business needs and your schedule. About the Role Picking and Packing orders. Pick orders that come through the app, pack the order and hand it off to Dashers. Inventory and Spoilage Management. Sto

About the Team New Verticals is an exciting team at DoorDash that is building and scaling new ways to delight our customers beyond restaurant delivery. Our Fulfilment and Logistics team has three major mandates to effectively onboard merchants, fulfill every order with speed & accuracy and improve our logistics network. We are able to do this by identifying efficiencies, building product toolings and launching operational processes at scale. You will own metrics, pull operational & product levers and drive impactful results across our Grocery, Convenience, Alcohol and Retail businesses. About the Role We are hiring two Associate Managers within our New Verticals Fulfillment Strategy & Operations team. Strategy & Operations combines strategic thinking, strong analytical problem solving, and operational execution to identify opportunities, develop solutions, and drive measurable business impact for our New Verticals businesses while working cross-functionally across Product, Engineering, Data Science, Machine Learning, and Operations to bring these solutions to life. In these roles, you will drive the strategy and execution needed to build a reliable, scalable Dasher supply and tools for all New Verticals offerings. You may work on attracting more Dashers into shopping, building the tools & technology they use in-store, and ensuring the right supply is available in the right place at the right time. You’ll own initiatives that improve the end-to-end Dasher in-store experience and supply strategies that help make shopping more efficient, intuitive, and rewarding. You might even have the opportunity to work on merchant enablement and CPG partnerships with the tools we build! You will report into a Senior Manager on our New Verticals Strategy & Operations team and be an individual contributor position. We operate in a hybrid model and spend a few days a month in person together. We have two positions so throughout the interview process, we will co

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 We’re looking for an ambitious, high-energy Account Executive based in Boston who’s passionate about helping organizations transform the way they work. In this role, you’ll be at the forefront of driving growth by connecting with mid-size to large companies, across a variety of industries, understanding their unique challenges, and delivering tailored solutions that empower teams to do their best work. If you thrive in a fast-paced, collaborative environment and are excited to champion a platform that’s redefining productivity, we’d love to meet you. You are a solution seller by nature, training and experience, who is genuinely curious and confident speaking with customers. And you're a persuasive self-starter, a good listener, while having a high degree of personal accountability in communicating cross-functionally and maintaininga. healthy sales pipeline. Since a majority of your time will be spent on emails, calls, and web conferences with customers, we expect an infectiously positive attitude while prospecting, presenting, and closing! MUST BE BASED IN SAN DIEGO AND WILLING TO COMMUTE TO THE OFFICE 2-3 DAYS A WEEK. The Role: Drive net new expansion business by proactively identifying, engaging, and converting opportunities within assi

We're looking for a Staff Engineer to join the Logs organization at Datadog and help redefine how our customers ingest, query, and derive insights from logs data. In this role, you’ll work closely with Product Managers and customers to drive complex initiatives across ingestion pipelines, search infrastructure, and intelligent log management capabilities - all while pushing the boundaries of what’s possible with AI and distributed systems. You’ll have the opportunity to lead efforts that shape the future of log management. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with Product Managers to define ambiguous product requirements and determine the most impactful solutions for customers Lead technical strategy and execution and design systems surrounding log query performance and ingestion at scale. Explore and prototype new capabilities and collaborate with peers on initiatives spanning AI-powered log management, security and business operations, advanced query capabilities, and external data sources query capabilities. Mentor engineers across levels and contribute to growing a high-performing, collaborative team culture Who You Are: You have deep experience architecting and scaling backend systems, with a strong focus on data-intensive or distributed infrastructure You excel in ambiguous environments, demonstrating a mix of drive, curiosity and pragmatic decision-making You’ve partnered effectively with Product Managers and customers to define product direction and ship impactful features You have expertise in debugging complex systems and optimizing performance across real-time data pipelines You have experience in using AI agents tools in your day-to-day engineering practices You lead by example and enjoy helping others grow through m

The Team + The Role Pendo's Business Development team fuels our go-to-market motion. The team is often the first point of contact for companies that may become Pendo's next customers, and it plays a critical role in building qualified pipeline. This team moves fast, thinks strategically, and serves as both a pipeline engine and a talent funnel for Pendo. As a Business Development Representative, you will build real sales skills, learn a category-defining product, and work directly with Account Executives to drive revenue. You will research and engage companies across the SaaS and web application space through outbound campaigns across phone, email, social, and marketing events. You will learn MEDDPICC and Command of the Message, sharpen your prospecting instincts, and contribute to pipeline that converts. This role is based in our Raleigh office. What this looks like day-to-day Pipeline generation: Generate new, high-quality sales-qualified meetings for Account Executives. Your goal is pipeline that converts, not activity for its own sake. Strategic outbound: Research and target strong-fit companies and the right personas within them. You will use available sales data to recognize trends, inform outreach decisions, and operate with ownership. Multi-channel campaigns: Create and run outbound campaigns across cold calling, email, social selling, marketing follow-up, and other channels. You will engage prospects where they are and tailor outreach to drive meaningful conversations. AE partnership: Work directly with Account Executives to align on target accounts, pipeline generation strategies, and follow-up priorities. You will help ensure handoffs are clean and Account Executives are set up for success. Platform fluency: Build enough fluency in the Pendo platform to speak credibly with prospective customers. You will learn how to communicate why the product matters and the value customers gain from it. CRM hygiene: Log activity accurately in Salesforce and use data to

About the Team Our New Verticals team launched in 2020 with the purpose of delighting our customers and empowering local communities outside of just restaurants. Since then, we’ve launched Grocery, Convenience, Alcohol, Retail, and DashMarts while also building merchant services, dasher tooling and consumer products. New Verticals is the growth engine of DoorDash’s business and we are continuing to build and scale new businesses everyday! Grocery is one of our highest priority, most complex verticals that is key to acquiring consumers to new verticals outside of just restaurants. About the Role We are hiring a Senior Associate on our Grocery Merchant Strategy & Operations teams to work scaling the service offerings we can provide to consumers through our third party merchant partnerships with some of the most well known grocers and your local favorite grocers on our platform! In this role, you will lead growth projects for major Grocery merchants to ensure we are able to onboard every SKU or service a grocery store offers. This includes portfolio management, ideating and launching 0-1 initiatives across our merchants, onboarding merchants to new services and improving quality every step of the way. You will partner closely with product, engineering, finance, analytics and business development to bring these initiatives to life! These roles sit at the intersection of strategy, operations, and product. The best operators today are rapidly generating new ideas, taking ownership over metrics and moving them in the right direction through building product visions, synthesizing complex analyses and testing every idea — all while leveraging AI to uplevel how we operate. We expect this person to stay at the forefront of how AI is reshaping the work, actively exploring new tools, automating repetitive workflows, and finding ways to do in hours what used to take weeks. You will report into a Manager on our New Verticals Strategy & Operations team and be an

About the Team New Verticals is an exciting team at DoorDash that is building and scaling new ways to delight our customers beyond restaurant deliveries (e.g., Grocery, Convenience, Alcohol, Retail). Our Central Ops team has three major mandates: to effectively onboard merchants, fulfill every order with speed & accuracy and improve our logistics network. We are able to do this by identifying efficiencies, building product tooling and launching operational processes at scale. You will own metrics, pull operational & product levers and drive impactful results across our Grocery, Convenience, Alcohol and Retail businesses. About the Role We are looking to build out our team with a Senior Associate who will focus on a variety of strategic and operational initiatives on the New Verticals Central Ops pod. You will lead the scoping, go-to-market, and iteration of cutting-edge product features to help DoorDash improve order quality and selection across our Convenience, Grocery, Alcohol, and Retail businesses. You work will include attracting more Dashers into shopping, building the tools & technology they use in-store, and ensuring the right supply is available in the right place at the right time. Your work will be highly visible, and involves partnering with the Machine Learning, Engineering, Product, and Data Science teams. You will sit in the Central Ops group within our New Verticals Strategy & Operations organization and report into a Manager. This is an individual contributor position. You’re excited about this opportunity because you will… Analyze : You love working with data and using data to drive business decision-making. You love talking to customers, unpacking their feedback, coming up with improvement opportunities and are familiar with SQL. Strategize : You will own and deliver on improving key metrics. You will create quarterly and annual plans that push our business forward and are aligned with our product capabilities. You will

About the Team DashMart is a local-fulfillment center owned and operated by DoorDash, offering customers household essentials and other items to their doorsteps with speed, reliability, and quality. About the Role In this role, you’ll manage a 5-15k sq ft distribution center, the local warehouse operating team, and be responsible for ensuring we maintain high quality for our customers. You’re excited about this opportunity because you will… Lead: Recruit, lead, coach & retain a high-performing team of Shift Leads (3+) and Operations Associates (6+). Set your team up for success to work safely and productively. As a leader, you will be responsible for building a strong, positive culture and will be accountable for driving strong employee satisfaction scores. You’ll partner with your Shift Leads to effectively delegate daily tasks and ensure high performance from your team. Own: You will own the day-to-day operations of one of our DashMart warehouses, and in some locations, includes preparing food in a light-prep kitchen, ensuring the site processes run smoothly, efficiently and safely. You’ll own scheduling and be responsible for managing a labor budget. You will be responsible for ensuring your warehouse meets site-level metric goals. Delight customers: Lead your team in providing our customers with the best possible experience on each and every order. You will be responsible for maintaining key quality metrics including order accuracy and fulfillment speed. Work cross-functionally with central teams including our inventory and training teams to provide your team with the tools and resources to achieve this goal. Strategize: Use data to identify pain-points or areas of inefficiency within our warehouse and current processes. Design, build and execute process improvement projects to improve our warehouse operations, quality metrics, and the employee experience. We’re excited about you because… You have 3+ years’ of team

About the Team DashMart is a local-fulfillment center owned and operated by DoorDash, offering customers household essentials and other items to their doorsteps with speed, reliability, and quality. Customers order their convenience, grocery, retail, and prepared foods in the DoorDash app, and our team members fulfill orders in a real, brick-and-mortar store, for Dashers to deliver. We’re open early and close late - some sites even run 24/7! Shifts: Morning, Day, Evening, Weekend, Part-Time About Part-Time Variable Schedule Roles at DashMart As a Variable Schedule Operations Associate , instead of a fixed weekly schedule, you largely pick up open shifts through our scheduling app. Shifts may open ahead of time or pop up at the last minute based on business needs. Schedules with available openings are posted weekly, and additional shifts may appear through shift swaps or peaks in demand. You will be expected to work at least one shift every four weeks for a minimum of four hours each shift. Variable Schedule Operations Associates will be scheduled for one shift a month to help meet this requirement. This will also be a key time to review any relevant changes in processes and company-provided tooling, and stay connected with the Site Leadership Team, including your supervisor. Reliability and communication are key — when you pick up a shift, we count on you to show up on time and complete each shift, while meeting performance expectations. You’ll start with DashMart onboarding and initial training ( one shift ) and complete one 4-hour on-the-job training shift (must be completed within 14 days) to set you up for success, then you can begin choosing shifts based on business needs and your schedule. About the Role Picking and Packing orders. Pick orders that come through the app, pack the order and hand it off to Dashers. Inventory and Spoilage Management. Stock receivables and manage inventory, including shelf life. Warehouse Organization. Clean and o

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Forward Deployed AI Engineers work directly with customers owning Gen AI strategy and implementation. On a daily basis, you will build end-to-end workflows, take them to production, and solve real world problems at the largest scale. You will have ample opportunity to contribute learnings from the field back to the Palantir AIP product suite. You will be on the forefront of extending Palantir's existing footprint and strategy into new markets and problem spaces opened up by Gen AI. Core Responsibilities Forward Deployed AI Engineers’ responsibilities look similar to those of a hands-on AI startup CTO: you’ll work in small teams to own delivery of high stakes projects with clients. A day’s work may include building LLM workflows on a large scale, interacting with customers to understand their needs and set their AI strategy, but the most impact will be driven by implementing solutions into the real world of our partner's organizations. Do you aspire to be an entrepreneur or an Applied AI leader? We believe Palantir is the best place — with the best colleagues — to learn how! What We Value Engineering mindset, focused on delivering production solutions with Gen AI, data processing pipelines, and advanced analytics tools. Solving real business problems, not academic benchmarks. Ability to collaborate efficiently in teams of technical and non-technical individuals. Comfort working in a dynamic environment with evolving objectives and direct iteration with users. What We Require Past experience building solutions with LLMs and a deep understanding of overall Gen AI landscape. Strong foundation in Machine

About the Team DashMart is a local-fulfillment center owned and operated by DoorDash, offering customers household essentials and other items to their doorsteps with speed, reliability, and quality. Customers order their convenience, grocery, retail, and prepared foods in the DoorDash app, and our team members fulfill orders in a real, brick-and-mortar store, for Dashers to deliver. We’re open early and close late - some sites even run 24/7! Shifts: Morning, Day, Evening, Weekend, Part-Time About Part-Time Variable Schedule Roles at DashMart As a Variable Schedule Operations Associate , in addition to your regularly scheduled shifts (one shift every two weeks), you largely pick up open shifts through our scheduling app. Shifts may open ahead of time or pop up at the last minute based on business needs. Schedules with available openings are posted as frequently as weekly (based on business need) and additional shifts may appear through shift swaps or peaks in demand. You will be expected to work at least one shift every two weeks for a minimum of four hours each shift. Variable Schedule Operations Associates will be scheduled for two shifts a month to help meet this requirement. This will also be a key time to review any relevant changes in processes and company-provided tooling, and stay connected with the Site Leadership Team, including your supervisor. Reliability and communication are key — when you pick up a shift, we count on you to show up on time and complete each shift, while meeting performance expectations. You’ll start with DashMart onboarding and initial training ( one shift ) and complete one 4-hour on-the-job training shift (must be completed within 14 days) to set you up for success, then you can begin choosing shifts based on business needs and your schedule. About the Role Picking and Packing orders. Pick orders that come through the app, pack the order and hand it off to Dashers. Inventory and Spoilage Management. Stock receivable

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Software Engineer Who is Mastercard? We work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respect their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results About the Role Senior Software Engineers at Mastercard design and code artificial intelligence, cloud, and machine learning platforms that provide mission-critical insights to many of the world’s leading organizations and governments. As a Senior Software Engineer, you will deliver these products and solutions with speed and agility as part of a small team. This will involve developing high-performing, highly scalable software solutions and products for some of the world’s top brands. Specific tasks vary depending on the project and the busi