Customer Care France in United States

Role Overview You’re a seasoned Site Reliability Engineer who loves owning complex infrastructure, making things run faster, safer, and with less manual effort. In this Staff‑level role, you’ll design and operate VMware‑based private cloud platforms that power mission‑critical SaaS products used by customers around the world. You’ll work across Linux, Windows Server, networking, storage, and automation frameworks to increase reliability, reduce toil, and modernize a global datacenter environment. You’ll have the scope to set technical direction, build automation at scale, and mentor engineers while staying hands‑on with VMware vSphere, F5/AVI load balancers, and hybrid Active Directory. Here’s a breakdown of what you’ll do (not all of it, just the important stuff) Lead the architecture, deployment, and ongoing optimization of VMware vSphere–based private cloud infrastructure across multiple global datacenters. Design and build automation using PowerShell/PowerCLI, Ansible, Python, and CI/CD tools to streamline provisioning, configuration, and compliance. Administer, harden, and troubleshoot Linux (RHEL/CentOS/Ubuntu) and Windows Server environments that host enterprise and SaaS workloads. Integrate and manage Active Directory for authentication, access control, and service accounts across hybrid on‑prem and cloud environments. Partner with network and security teams to manage firewalls, VPNs, storage, and load balancers (F5 BIG‑IP, AVI/NSX Advanced Load Balancer) for highly available services. Document architectures and runbooks, participate in on‑call and change management, and mentor engineers while influencing long‑term reliability and automation strategy. These are the essentials you’ll need to get an interview 10+ years of experience in systems or infrastructure engineering, including operating large‑scale enterprise or SaaS datacenter environments. Deep hands‑on expertise with VMware vSphere (ESXi, vCenter, DRS, HA, vMotion, distributed switches) in production

About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives, spanning AI research specialists, silicon designers, software engineers and systems architects. Job Summary We are looking for an experienced Principal Engineer to join our System Management team and help lead the development of critical interfaces used by internal and external customers to manage system state. You will provide technical leadership within assigned areas of System Management, guide architecture and implementation choices, mentor engineers and translate broader technical direction into effective execution. This is a hands-on engineering role for someone who can lead complex technical work, improve reliability and operational readiness, and collaborate effectively across multiple engineering disciplines. The Team The System Management team sits within the Software Platform group and helps build Graphcore products into large-scale AI solutions for our customers. The team is responsible for developing the interfaces between hardware, AI software and frameworks, as well as providing interfaces for public and private cloud environments. This includes system management capabilities that abstract complex hardware administration and enable reliable deployment and operation at scale. As one of the first teams to work with new hardware and software, we regularly solve complex system-level problems

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We're looking for a Business Development Representative to help grow CLEAR’s Healthcare business by building pipeline and creating qualified opportunities with healthcare organizations and prospective partners. You’ll combine thoughtful prospecting, compelling storytelling, and curiosity about our customers to introduce healthcare leaders to CLEAR’s identity solutions and help make healthcare experiences safer and easier. What you'll do: Own pipeline generation across inbound and outbound channels, consistently creating high-quality opportunities for CLEAR’s Healthcare business Prospect and engage healthcare decision-makers through strategic, personalized outreach across email, phone, social selling, and other channels Understand prospective customers, their needs, their challenges, and the healthcare landscape to clearly articulate how CLEAR’s identity solutions can create value Partner closely with Sales and Account Executives to qualify prospects, uncover opportunities, and build pipeline that converts into revenue Collaborate with Marketing, Sales, and Product to sharpen messaging and go-to-market strategies, using data and insights to continuously improve outreach, conversion, and efficiency How you'll measure success: Qualified healthcare pipeline generated and influenced against quarterly targets Achievement of outbound activity, response, meeting conversion, and opportunity generation targets Revenue contribution from sourced opportunities, including pipeline quality, velocity, and conversion to closed-won business

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! The Strategy & Business Operations team’s mission is to support decision making on critical C-level topics and act as a force-multiplier for functional priorities across the organization. We are looking for a BizOps Lead to join the team, reporting to the Head of BizOps, focused on strategy, corporate development, and cross-functional projects. In this intermediate level individual contributor role, you may: Influence strategic decision-making by collaborating with and building consensus among leaders across the organization, including product, GTM, and research and engineering Optimize pricing and packaging, ensuring that the company's offerings are both attractive to customers and profitable Build financial models and analyses to evaluate new and existing opportunities Contribute to corporate development activities: fundraising, strategic partnerships, investor relations, M&A, etc. Conduct market and competitive analysis to anticipate and respond to emerging trends and to identify new opportunities for innovation and growth This role is a good match if you: Have 3-4 years of top tier investment banking / investing expe

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Senior Software Engineer — Cortex Training The Snowflake ML Platform team's mission is to let customers run their most demanding ML/AI workloads inside Snowflake. Cortex Training is our LLM post-training platform: it turns scarce, expensive GPU capacity into a simple, composable service, so customers can adapt open-weight foundation models to their own business problems while we handle the hard distributed-systems parts, including scheduling, orchestration, multi-node training and inference, fault tolerance, and throughput. The platform already runs post-training at scale. Under the hood, it decouples GPU computation from the training loop and exposes it as primitive APIs that compose into everything from SFT to full RL workflows. You'll work alongside a team that ships fast & sweats reliability and the researchers behind DeepSpeed. We're looking for an engineer who thrives in the ML infrastructure layer and brings a solid understanding of LLMs and post-training to help us scale and grow it. YOU WILL: Design and build across the full stack — from the public training APIs and SDK through the control plane to the GPU data plane. Scale the distributed systems that make GPU compute serverless — multi-tenant scheduling, placement, and capacity-aware routing across regional G

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role Modal's LLM inference platform delivers frontier performance for open-source models with best-in-class elasticity and developer experience, made in part possible by our custom runtime with GPU memory snapshots and multi-cloud substrate . We're looking for a leader to own the direction and execution of this platform to continue to establish us as the clear market leader, working closely with customers like Cognition, Doordash, Ramp, and many more. You'll be leading a group of highly talented engineers working on our market-leading LLM inference offering, spanning the serving stack, routing infrastructure, internal agentic optimization platform, and the user-facing product surface area. This is a hands-on leadership role — expect to split your time between technical contribution, product shaping and people management depending on what the team needs. You'll set direct

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders About the Role We're hiring the first Account Managers at Modal. You'll report to the Regional Director of Account Management and be a founding member of the team. This function does not exist yet. There is no playbook, no territory map, no established motion. You'll own a book of business from day one and build the motion at the same time — from fast-moving AI startups to large enterprise teams running critical infrastructure on Modal. This is a commercial role with a revenue target. You'll be measured on retention and expansion across your accounts. While you won't be delivering the technical recommendations and implementation, the work is technical by nature. Our customers are engineers running GPU workloads, inference, and batch jobs in production, and you need to hold your own in those conversations. The profile we're hiring is a technical account manager. You've worked at companies that are deepl

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! About The Role Help bring Cohere's enablement strategy to life for our field teams in North America. This generalist role will build and manage programs end-to-end, from design through rollout, measurement, and iteration, while working directly with managers and reps to ensure enablement drives results. You'll report to the Head of Sales Enablement and help establish operational rigor as this global function scales. Key Responsibilities Own enablement programs from design through rollout, measurement, and iteration Partner with Product, Marketing, Sales Leadership, and RevOps to align GTM priorities and embed enablement into every stage of the sales lifecycle Create and curate high-impact resources (playbooks, battle cards, demo scripts, certification programs) for Cohere's solutions Establish KPIs (win rates, sales cycle efficiency) and use analytics to refine initiatives and prove ROI Operationalize MEDDPICC methodology into everyday seller behavior (deal reviews, coaching, planning) Build certification paths that accelerate new seller productivity across regions and cultures Maintain and evolve the enablement content platform

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. About Talent at Modal Modal is growing fast, and the programs that bring people in and set them up to succeed are still being built. You'll join the Talent team as one of its first hires focused purely on programs; working closely with recruiting and leadership to build the events, internship, and campus presence that shape how the best people discover and experience Modal for the first time. The Role As Talent Programs Manager, you will own Modal's talent events, our intern program, and our presence at career fairs, end-to-end. This is a build-from-the-ground-up role for someone who wants full ownership rather than an existing playbook to execute. You'll work directly with recruiters, hiring managers, and marketing to make sure every program ladders up to real hiring outcomes, and you'll be the person who makes candidates' and interns' first experience of Modal a great one.

About the Team The OpenAI for Government team is a dynamic, mission-driven group leveraging frontier AI to transform how governments achieve their missions. Our team works to empower public servants with secure, commercial and specialized national-security models that address government's mission needs, meet their technical requirements, and provide the highest degree of reliability and safety. As part of the OpenAI for Government team you will work with U.S. intelligence community and international public sector customers, helping to accelerate adoption through hands‑on support, tailored training, and early insights—so civil servants can spend less time on red tape and more on meaningful work. If you're passionate about responsibly deploying frontier AI to uplift public institutions and transform how government works, we want you on our team. About the Role Our OpenAI for Government team has a unique mission to help government customers understand the transformative impact that highly capable AI models can bring to their critical missions. This role combines technical understanding, strategic vision, partnership management, and value-driven strategy specifically tailored to government customers. As a Capture Manager, you’ll identify and drive key opportunities through the government sales cycle, from pipeline generation to closure. You’ll collaborate closely with industry partners, potential customers, policy makers, and internal experts to help government customers advance their missions through AI. This role is based in Washington, DC. In this role, you will: Pipeline Development : Partner with O4G GTM teams to identify, build, and maintain a multi-year pipeline of strategic opportunities. Capture Management : Lead the full capture lifecycle — from opportunity identification and qualification through win strategy, teaming, proposal, and award. Content Development : Write and edit proposal sections, weaving together inputs from subject matter experts into cohesive

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Role Overview Ready to build AI agents that revolutionize enterprise security? The North Security team is looking for a Senior Software Engineer to create autonomous systems that handle the complex, critical tasks security practitioners face every day. Key Responsibilities As a Senior Software Engineer focused on agentic security, you'll build intelligent systems that empower security teams. Your responsibilities will include: Build autonomous security agents that perform alert triage, secure code reviews, threat modeling, and vulnerability assessment Develop agent orchestration systems that help security practitioners automate repetitive security tasks Design and implement agent security controls to ensure our AI agents can safely interact with sensitive enterprise data Create the security infrastructure that allows agents to operate in high-trust environments with stringent deployment requirements Ship production-ready agent capabilities that run efficiently in resource-constrained environments Research and implement novel security patterns for AI agent systems, sometimes requiring custom solutions where standard libraries fal

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? The Data Infrastructure team at Cohere is responsible for the storage and data movement layer underlying every model training run. We're building the unified storage layer that feeds our training workloads. It needs to serve petabytes of training data and model checkpoints fast enough to keep thousands of GPUs busy across several training clusters. In this role, you’d have an opportunity to build this system from the ground up. You’d be a key contributor, working on a problem few teams have had to solve at this scale. In this role, you will: Design, build, and operate the distributed storage system that feeds model training and evaluation. Run this system multiple on Kubernetes clusters at petabyte scale. Work with researchers and training-infra teams on how jobs actually read and write data, and turn that into throughput, latency, and durability requirements Work through the networking, I/O, and consistency problems of moving large datasets and checkpoints across regions and backends, with GPU idle time and time-to-insight as the measures of success You may be a good fit if you have: Strong storage fundamentals,

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are hiring a Senior Software Engineer for our Anti-Abuse team within Security Foundations. This team is responsible for protecting Snowflake and our customers from abuse on the Snowflake platform — building foundational security primitives across a complex multi-cloud environment to combat fraud, account takeovers, data exfiltration, and AI security threats at the scale of Snowflake’s hyper-growth. AS A SENIOR SOFTWARE ENGINEER, SECURITY FOUNDATIONS AT SNOWFLAKE, YOU WILL: Design, build, and scale security-by-default capabilities that protect Snowflake products across a complex multi-cloud environment Develop intelligent security platforms and services that leverage AI/ML and risk scoring to identify, prioritize, and respond to security threats and policy violations Build real-time detection and prevention systems to defend against account compromise, AI abuse, and data exfiltration through adaptive enforcement and granular policy controls Create security intelligence and monitoring capabilities that detect suspicious account & user activity, generate actionable insights, and enable timely response Partner across Security, Engineering, and Product teams to define security strategy, influence product design, and drive adoption of secure engineering practices Raise the

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We’re looking for a high-performing strategic finance professional to join our growing GTM Finance team. Our business grows with our customers' usage, which makes the finance function highly strategic at Baseten: growth, pricing, margin, and capacity decisions are business model decisions. You'll sit at the center of them, partnering directly with GTM leadership and reporting into a finance team with a seat at the table for the calls that shape the company's trajectory. This role is ideal for someone with 3 to 7 years of experience across strategic finance, investing, and/or investment banking who wants broad exposure to company-building inside a fast-scaling AI infrastructure company. Experience at a usage-based software company is a plus. RESPONSIBILITIES Own financial planning, forecasting, and budgeting processes for the GTM org Build and maintain financial models across revenue, S&M spend, headcount, and strategic bets Analyze the metrics that define a usage-based business – ARR, gross margin, consumption trends, retention, and GTM efficiency Partner with GTM leaders to set targets, evaluate growth initiatives, shape pricing, and design sales compensation Help prepare board materials, investor updates, and fundraising analyses Improve financial reporting, dashboards, and operational rigor so our infrastructure scales as fast as our revenue Work cross-functionally to turn ambiguous business questions int

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About Replit Replit is building the world's most ubiquitous AI coding agent. Replit Agent can be used by anybody to bring their ideas to life. Whether it's an app for yourself, the next great startup idea, or a tool to make you more productive at work, Replit Agent can help build it. Replit is also the leader in secure vibe coding. We protect apps, give users features to manage security risks, and help them vibe code more safely. About the role: Replit is changing how people and companies turn ideas into software. Reaching those customers requires engineering that connects acquisition to the product experience and gives teams trustworthy evidence about what works. This role goes beyond operating conventional marketing technology. You will rethink growth systems for a world where agents can observe performance, diagnose problems, take action, and learn from the result. As the founding engineer for Growth Enablement, you will set the technical direction for this area. You will build agentic systems alongside shared foundations for attribution, audiences, lifecycle engagement, referrals, and promotions. The work spans web, mobile, billing, and data. You will work directly with marketing, sales, and partnerships to find the highest-leverage problems and ship the first solutions. Successful projects will become platforms that help these teams move faster and give Replit a clearer view of what drives durable growth. You will: Design agentic growth systems that monitor performance, diagnose failures, run approved experiments, and improve from the results. Explore AI-native approaches to answer engine optimization, campaign operations, audience discovery, and measurement. Build acquisition measurement across web and mobile, in