About the Team Our New Verticals team launched in 2020 with the purpose of delighting our customers and empowering local communities outside of just restaurants. Since then, we’ve launched Grocery, Convenience, Alcohol, Retail, and DashMarts while also building merchant services, dasher tooling and consumer products. New Verticals is the growth engine of DoorDash’s business and we are continuing to build and scale new businesses everyday! Grocery is one of our highest priority, most complex verticals that is key to acquiring consumers to new verticals outside of just restaurants. About the Role We are hiring a Senior Associate on our Grocery Merchant Strategy & Operations teams to work scaling the service offerings we can provide to consumers through our third party merchant partnerships with some of the most well known grocers and your local favorite grocers on our platform! In this role, you will lead growth projects for major Grocery merchants to ensure we are able to onboard every SKU or service a grocery store offers. This includes portfolio management, ideating and launching 0-1 initiatives across our merchants, onboarding merchants to new services and improving quality every step of the way. You will partner closely with product, engineering, finance, analytics and business development to bring these initiatives to life! These roles sit at the intersection of strategy, operations, and product. The best operators today are rapidly generating new ideas, taking ownership over metrics and moving them in the right direction through building product visions, synthesizing complex analyses and testing every idea — all while leveraging AI to uplevel how we operate. We expect this person to stay at the forefront of how AI is reshaping the work, actively exploring new tools, automating repetitive workflows, and finding ways to do in hours what used to take weeks. You will report into a Manager on our New Verticals Strategy & Operations team and be an
Jobs in United States
Customer Learning Program Lead in New York
633 active opportunities · Updated October 2026
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Explore current customer learning program lead jobs in New York. Filter by work mode, employment type, experience, department, date posted and distance.
From $244K/yr
We're looking for a Staff Engineer to join the Logs organization at Datadog and help redefine how our customers ingest, query, and derive insights from logs data. In this role, you’ll work closely with Product Managers and customers to drive complex initiatives across ingestion pipelines, search infrastructure, and intelligent log management capabilities - all while pushing the boundaries of what’s possible with AI and distributed systems. You’ll have the opportunity to lead efforts that shape the future of log management. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Partner with Product Managers to define ambiguous product requirements and determine the most impactful solutions for customers Lead technical strategy and execution and design systems surrounding log query performance and ingestion at scale. Explore and prototype new capabilities and collaborate with peers on initiatives spanning AI-powered log management, security and business operations, advanced query capabilities, and external data sources query capabilities. Mentor engineers across levels and contribute to growing a high-performing, collaborative team culture Who You Are: You have deep experience architecting and scaling backend systems, with a strong focus on data-intensive or distributed infrastructure You excel in ambiguous environments, demonstrating a mix of drive, curiosity and pragmatic decision-making You’ve partnered effectively with Product Managers and customers to define product direction and ship impactful features You have expertise in debugging complex systems and optimizing performance across real-time data pipelines You have experience in using AI agents tools in your day-to-day engineering practices You lead by example and enjoy helping others grow through m
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Corporate Treasury Overview Mastercard is looking for a Manager, FX Trading & Strategy to join the New York City office and oversee daily FX trading, risk management and support the implementation of new processes and procedures. The responsibilities for this role include: • Develop new foreign exchange capabilities to support business initiatives involving cross-border payments • Define FX desk workflows, policies, procedures, and implement a high level of automation • Execute the company’s foreign exchange risk management program and strategies • Monitor FX trade executions and open positions • Measure FX risk according to company policy and report exposures to senior management • Analyze approaches to optimize risk management • Onboard trading partners • Identify requirements to trade exotic currencies • Support the testing of FX risk management, quoting, and trading systems • Communicate relevant news, market events, and FX system behavior to team members • Analyze market trends (liquidity, spreads, volatility, etc.) for the business • Evaluate business cases for incremental revenue opportunities related to foreign exchange transactions and support the business with project-based FX analysis • Contribute to all aspects of the trading desk activities incl
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Technical Program Manager (Planning – Payments Domain) Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview The Mastercard Network & Digital Payment Services team is looking for a Senior Technical Program Manager to own planning and delivery execution across our product and platform portfolio. You will run the planning function for the organization — roadmap, forecast, budget, headcount, and delivery commitments — across multiple concurrent programs. As Senior Technical Program Manager, you will work with product managers, tech leads, architects, and operations and engineering leaders to deliver complex programs. You will define roadmap deli
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Supplier Enablement Role Summary The Sr. Manager, Supplier Enablement – Issuer Management & Analytics will lead issuer campaign management and analytics to drive commercial card volume growth and optimize supplier enablement performance. This role is accountable for managing issuer and third-party provider relationships, overseeing supplier enablement campaigns, and leveraging data and analytics to identify growth, optimization, and volume realization opportunities. The role operates at the intersection of issuer management, supplier enablement, campaign execution, and data-driven strategy. Key Responsibilities Issuer Management • Partner closely with issuers and account management teams to drive B2B volume growth through supplier enablement campaigns. • Manage relationships with third-party supplier enablement providers to ensure issuer campaigns are executed effectively, efficiently, and against agreed objectives. • Develop quarterly issuer performance reports highlighting high-growth, declining, and at-risk suppliers and identifying opportunities for further activation. • Lead biweekly and monthly issuer and provider reviews to assess pipeline opportunities, campaign performance, volume realization, and key trends. • Perform targeted analysis to identify and leverage successfully valid
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary VP, Advertiser Sales Lead VP, Commerce Media Advertiser Sales Lead, North America ABOUT MASTERCARD SERVICES Mastercard Services is a key differentiator for Mastercard, providing cutting-edge solutions that help our customers achieve their objectives. Centered on data-driven technologies and innovation, our services include payments-focused consulting, loyalty and marketing programs, data-driven platforms, and cybersecurity solutions. ABOUT THE CONSUMER ACQUISITION & ENGAGEMENT ORGANIZATION Sitting within the Services umbrella, Mastercard Consumer Acquisition and Engagement solutions bring consumer and cardholder engagement to the next level. We deliver better outcomes through personalized, relevant experiences and rewards. Our suite of solutions provides businesses with a sophisticated infrastructure that integrates data and technology across the consumer journey. This role focuses on Mastercard Commerce Media (MCM), our commerce media network and advertising solutions business. MCM combines Mastercard's differentiated commerce signals with a closed-loop measurement framework and media activation capabilities to help advertisers drive measurable performance and best-in-class returns. The VP, Commerce Media Advertiser Sales will focus exclusively on the demand side of the MCM busine
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director Product Management - Technical About Mastercard Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations help individuals, financial institutions, governments, and businesses realize their greatest potential. Role Summary We are looking for a **Principal Product Manager – Technical** to lead product strategy and execution for **global, real‑time switching and authorization platforms**.In this role, you will own the vision, roadmap, and delivery of **mission‑critical transaction processing capabilities** that operate at massive scale with strict requirements for availability, latency, resiliency, and correctness. You will work closely with engineering, architecture, operations, and business leaders to deliver platforms that support billions of transactions and enable reliable, secure payment experiences worldwide. This is a **senior individual contributor role** with broad influence across teams, regions, and portfolios. What You’ll Do Product Strategy & Vision* Define and own the long‑term product vision and strategy for switching and authori
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager - Commercial Partnerships Overview The Commercial Partnerships team is looking for a Manager to support opportunities across businesses of all sizes. This role will help design and operate Mastercard’s Global Commercial Partnerships operating model, with a focus on analysis, process development, and operational effectiveness. The Manager will build and maintain the tools, frameworks, and insights needed to prioritize partnerships, improve onboarding, accelerate growth and strengthen governance. The role will help ensure that partnerships are scalable, data-driven, and consistently used across the business. Role and Responsibilities: • Partnership Demand & Pipeline Management – maintain and improve tools that track partnership opportunities and pipeline progress with a portfolio view. Create tools that standardize this process and allow for clear prioritization decisioning. Provide clear visibility into partnership priorities, demand trends, and opportunity status. • Prioritization & Business Analysis – Support the development of insights that allow for improved and informed evaluation of partners and partnership constructs. Turn data and stakeholder input into actionable insights that support decision-making. • Operating Model & Process Design – Help design, document, and maintain partn
From $1.6M/yr
As a Software Engineer - Frontend on a feature team, you'll be responsible for building an intuitive, responsive product. Your work will help thousands of customers to monitor the health and performance of their systems, no matter the scale. In this capacity, you’ll use tools like React and Typescript to help streamline the flow of data from platform to user, enable seamless pivots from one view to the next, and build a powerful yet easy-to-use platform. You will work on complex frontend challenges for thousands of customers with huge sets of data and work on exciting scalability and performance challenges. Our users are also developers so you will feel close to the product and have an impact on the development world. You will be part of a front-end community of 200+ passionate frontend engineers and you will be surrounded by experts. Join us to build the next generation of high-scale, data-powered features for our customers. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Work closely with backend engineers, product managers and designers to inform/refine/validate design concepts Break down complex features into distributable engineering tasks and rollout plans Design and deliver features that have direct impact on thousands of users Experiment with and advocate for new systems, design patterns, and tooling Participate in hackathons, sync with other Front end engineers at the monthly demos meeting and yearly Front End summit Use and contribute to a best-in-class in-house design system Own meaningful parts of our service, improve performance and address scalability limits Work in a fast-paced, high-growth environment that values diversity of talent, excellence of product, and exciting engineering challen
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Executive Assistant Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview: Mastercard Software Builders Experience (MSBX) is responsible for enabling more than 12,000 engineers globally to build, test, secure, and deliver software at scale. As part of Mastercard's ONE organization, MSBX delivers the platforms, tools, and services that power engineering productivity and developer experience across the enterprise. Our teams build and operate strategic capabilities including: • Developer Workbench and AI-powered engineering tools • Application frameworks and software bootstrapping services • Standardized CI/CD pipelines and developer tooling • Cloud platfo
From $131K/yr
Datadog is a world-class monitoring and security platform for cloud applications. We're dedicated to creating, developing, and supporting our product and customers, fostering seamless collaboration and problem-solving among Dev, Ops, and Security teams globally. Built by engineers for engineers, our SaaS product is trusted by organizations of all sizes across various industries, driving digital transformation, cloud migration, and infrastructure monitoring for our customers' entire technology stacks. As cloud technologies continue to evolve and digital operations become ever more crucial, Datadog remains at the forefront of innovation and is well-positioned for sustained growth. Datadog's Finance team partners with stakeholders across the organization, providing commercial, operational, and analytical support to ensure that Datadog's business continues its rapid and efficient growth. The Equity Administration team is responsible for overseeing the full cycle of stock administration on a global basis, collaborating with groups across Accounting, Tax, People, Payroll, and Legal to manage Datadog's equity plans worldwide. Our work spans the processing of equity transactions including RSU releases, stock option exercises, and ESPP purchases; management of equity-related inquiries from employees, executives, investors, and other key partners; day-to-day management of the E*TRADE Equity Edge Online platform; global equity reporting and tax compliance; oversight of equity procedures, policies, and controls; and employee education on equity programs. We are seeking a hands-on Equity Administration Assistant Manager to own our complex and high-risk equity workstreams. Reporting to the Senior Manager, Equity Administration, the Assistant Manager will serve as a first level preparer or reviewer on equity transactions, assist with process documentation, and work closely with various internal teams across Accounting, Tax, People Operations, Payroll, and Legal. This is a ro
About Pinecone Pinecone is the knowledge infrastructure for AI at scale. Its leading vector database and knowledge engine, Pinecone Nexus, power accurate, performant AI applications for more than 9,000 customers and 800,000 developers worldwide. Pinecone's mission is to make AI knowledgeable. Pinecone is based in New York and raised $138M in funding from Andreessen Horowitz, ICONIQ, Menlo Ventures, and Wing Venture Capital. About the Team and Role: The Experience team is at the center of one of the most exciting transitions in software development history — the shift from human-driven to agent-driven product experiences. We own Pinecone's API, clients, authentication, revenue, and observability systems, and right now that means redesigning all of it for a world where AI agents are first-class users alongside humans. This is a wide-scope role. You'll own things end-to-end — from backend architecture to API design to SDK and web surfaces. You’ll be working closely with product, design, and other engineering teams to identify user needs and build the right thing, at the right abstraction level, at the right time. Along the way, you will be building high-leverage platform capabilities that accelerate Pinecone’s product development and user growth systems. We're looking for an engineer who sees this moment for what it is: a rare opportunity to shape how developers and agents interact with a category-defining product. You're not waiting to see how the industry figures out MCP, agentic workflows, and AI-native interfaces — you're already experimenting, already forming opinions, already building. You know that speed and leverage matter more than labor, and you've internalized AI-assisted development not as a productivity trick but as a fundamentally different way of working. Responsibilities: Pioneer our agent experience. Shape how AI agents interact with Pinecone — designing interfaces, protocols (MCP), and tooling that make Pinecone the easiest and most capable platform f
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Our Sales team combines deep product and industry knowledge and is focused on bringing Plaid to an ever-broadening set of businesses. Our thesis is that every company in financial services, and most specifically the Banks themselves, can benefit from better technology and access to data. We are looking for a candidate to work exclusively with the leading Insurance companies throughout North America to help enable their transformation to deliver incredible digital and consumer experiences to their customers, at the scale and quality needed by the largest banks . Your focus will be on developing & leading large, complex new enterprise deals and building strong, long-lasting relationships within insurance to execute on their vision. Furthermore, you'll help shape how we engage, design and build products for the best brands in insurance. Responsibilities Identify potential customers and run the end-to-end sales process within our Insurance Vertical Build and maintain relationships with insurance companies from executives to product teams and developers; be viewed as a subject matter expert Partner with our product and marketing teams to continue to define and execute our Insurance segment sales stra
From $948K/yr
Datadog is the monitoring and security platform for cloud applications. Our SaaS product is used by organizations of all sizes across a wide range of industries to enable digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stack, allowing for seamless collaboration and problem-solving among Dev, Ops and Security teams globally. Given the resilience of cloud technologies and importance placed today in digital operations and agility, Datadog continues to innovate and is well positioned for the long term. Datadog’s Revenue Operations & Finance team is in a phase of dynamic growth, committed to relentless enhancement and strategic problem-solving to drive business success. The Sales Revenue team at Datadog is instrumental in fueling our rapid growth trajectory. Collaborating seamlessly across various departments, we offer comprehensive commercial, operational, and analytical support to drive Datadog's business and Sales organization forward with unparalleled efficiency and agility. In this pivotal role, you will thrive within an inclusive environment, collaborating closely with a diverse array of talented individuals who share a deep passion for innovation.Your primary focus will involve tackling intricate business challenges in tandem with Sales Leadership, Finance, Growth, GTM, Operations, and other essential stakeholders, fostering seamless synergy and driving impactful outcomes. We are seeking a highly skilled Sales Revenue Analyst to join our team in Boston, MA or New York, NY. Your role will involve providing critical support and vision to our revenue team by overseeing the meticulous calculation of global sales team commissions and accurate recognition of new business revenue as we strategically expand into new markets and drive revenue growth. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings t
From $86K/yr
Datadog’s Technical Solutions organization includes 1,200+ sales engineers, support engineers, post-sales experts, and solution architects. They run on an ecosystem of enterprise platforms and internal tools that directly shape how we serve customers. Technical Solutions Operations (“TSO”) owns that ecosystem. We manage the full lifecycle of the systems TS depends on: Zendesk, Jira, Confluence, and a growing portfolio of off-the-shelf and purpose-built tools. We do the work to operate, maintain, and evolve the platforms powering daily workflows across TS. When a vendor tool reaches its limits, we extend it through customization, integration, or targeted solution development, tapping internal partners across Datadog as needed. We’re looking for a Systems Engineer who wants to own enterprise platforms end-to-end. You go from understanding the business process, to designing the right solution (whether that’s configuration, integration, or code), to measuring whether it actually moved the needle. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Own enterprise systems through their full lifecycle. You’ll be the technical owner for one or more platforms that TS relies on daily. That means understanding how the system is used, where it’s falling short, what’s coming from the vendor roadmap, and what needs to change. You drive improvements from assessment through implementation. Engineer solutions that create leverage. Not every problem is solved by configuration. You’ll build and evolve enterprise systems, integrations, automations, and internal tools that multiply the effectiveness of 1,200+ technical experts. Where AI can make a solution smarter (e.g., intelligent routing, automated triage, agent-assisted workflows), you'll include AI in the initial design, no
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