Customer Success Advocate in United States

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. We're looking for a Solutions Engineering Manager to lead and grow our presales function in NYC. Reporting to our presales VP of Solutions Engineering, this is a founding leadership role where you'll help us establish the discipline from the ground up, shaping the playbook that drives your region's success while collaborating across the business to share best practices. As a Solutions Engineering Manager, you will have full ownership of your team's success; you'll be hiring and developing Solutions Engineers, while staying hands-on in the highest-impact deals in your market. You'll set the bar for how your team runs discovery, demos, Proofs of Concept, and technical evaluations. You'll regularly partner with Sales leadership, Product, Customer Success, and Product Marketing to connect your team's work to revenue outcomes. You'll own forecasting, performance, and the overall health of your market, collaborating with presales leadership on strategy and priorities. About the role: Recruitment and Development Hire, ramp, and develop a team of 5-10 Solutions Engineers (SEs)in your region, across experience levels, from mid-career to subject matter experts. Run regular 1:1s, deal reviews, and career development conver

The GTM Strategy & Operations Associate will join a global team driving Datadog’s next phase of growth. We’re interdisciplinary thinkers leveraging diverse business backgrounds in management consulting, investment banking, business development, and tech to accelerate Datadog’s global growth. We work directly with Datadog’s most senior leaders to set strategy, improve efficiency across the business, support data-driven decision-making, own complex operations, and more. In this role, you will serve as the strategic partner for our Enterprise segment in the Americas region, identifying opportunities for revenue growth & sales force effectiveness, spearheading strategic initiatives across our go-to-market teams, and driving critical annual planning activities. This role offers the chance to make an immediate and significant impact as we continue to expand our Americas footprint. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them What You’ll Do: Support the Enterprise Strategy & Operations team in addressing strategic and operational challenges faced by the Americas Enterprise sales leadership Partner with senior team members to analyze key business areas and surface insights that inform decision-making Support the design and execution of regional programs, including headcount planning, territory design, pipeline reviews, and business performance tracking Collaborate with cross-functional teams including Sales, Channels & Alliances, Marketing, and Customer Success to execute high-impact initiatives that drive growth and improve sales productivity Support sales leadership in executing critical operating rhythms (e.g., QBRs, forecast reviews, leadership updates) Drive day-to-day operational processes, including stakeholder support, KPI management, and process

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Our GSI partners play a key role in bringing our customers' data-backed ambitions to life by implementing and harnessing the power of the Snowflake AI Data Cloud for cutting edge workloads and use cases. Through our partnerships, we enable companies to empower their employees with the data they need when and how they need it to better engage their customers, optimize their operations, and transform their products. The Partner Development Manager, Deloitte role involves driving and building relationships with one of our top Global System Integrator (GSI) partners. Your primary objective is to strengthen and expand the collaboration between Snowflake and Deloitte to drive growth. Acting as the single point of accountability for the health and velocity of this leading partnership. The success of our partnership is demonstrated by driving growth with our joint customers, delivering key Go-To-Market (GTM) programs, establishing critical executive relationships, enabling partners to grow their Snowflake competency, and delivering customer success. We are looking for a builder and a finisher—someone who doesn't just draft the plan, but drives it to completion, mobilizes the field, and uses data to "unstick" challenges before they become blockers. KEY RESPONSIBILITIES: Strategic Go

Reporting to the Senior Manager, Enablement Curriculum and working across a cross-functional Enablement team, you'll build learning experiences that hold up in the field - objectives, practice, assessment, and the content that carries them. This is a builder's role. You'll decide how the learning actually works, and you'll own the quality of what ships. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. Who you are: An owner: You take pride in your outputs and their outcomes. You take ownership from design through launch and everything that comes after it. An innovator: You challenge the status quo, bring new ideas, and look for ways to improve what already exists. An agile problem solver: You shift seamlessly between detail and big picture to meet the moment, adapting to change with a solutions-oriented mindset. A lifelong learner: You challenge assumptions and use curiosity to drive continuous improvement. A trusted advisor: You ask sharp questions, synthesize complex ideas, and build relationships to understand and explain ambiguous concepts. A clear communicator: You bring structure, clarity and polish to your work - written, verbal or visual. What you’ll do: Build the curriculum for Global Commercial Customer Success. Develop high-quality enablement content (instructor-led materials, facilitator guides, eLearning, job aids and assessments) for both individual contributors and their frontline leaders, built to instructional design and adult learning principles. Build within the learner journey. Contribute to and build the components of role-specific journeys (onboarding, everboarding and on-demand) inside the curriculum arc for your area. Know what good looks like. Translate performance expectations into observable behaviors and clear proficiency standards. Turn

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is looking for a dynamic Sales Development Representative II to provide sales pipeline generation and revenue-driving activities and help fuel our growth targets for the fiscal year. You will be required to develop a great understanding of our customers, prospect into relevant accounts and utilize outbound efforts to engage and qualify potential customers using various proactive selling efforts. You will be one of the first touch points for prospects and set the tone for the sales cycle following. This role is a great opportunity to sharpen prospecting and discovery skills that align with our Commercial and Enterprise teams. The ideal remote candidate will sit Central to East coast and will report to a Manager of Sales Development in the East. You Will: Partner and work with the Commercial and Enterprise sales teams - including New Business, Expansion, Customer Success, and Professional Services. Work with other Smartsheet teams to develop account knowledge, relationship maps, and use case opportunities through direct account engagement and insight tools Setting qualified prospect meetings with our Sales Executives Strategically prospecting key account targets & contacts Hold thoughtful and engaging conversations over the phone and email Be the subject matter expert on Smartsheet products and services Generate appointments by independently identifying companies and contacts that would be a good fit for our services and making decisions to reach out to them via email, LinkedIn, cold calling, and

Location Details: United States, Remote At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands. Join our team We are seeking a strategic and transformational leader to oversee GoDaddy's Commerce Support organization. This leader will define and execute the strategy for merchant activation, adoption, retention, and support while leading AI-enabled transformation that drives scalable growth across GoDaddy's Commerce business. The Director will lead teams supporting merchants across onboarding, activation, payment processing, product adoption and attach , issue resolution, and ongoing success. Partnering closely with Product, Engineering, Sales, Risk, and Go-to-Market teams, this role will shape the future of merchant experiences through AI, automation, data-driven decision making, and operational innovation. What you'll get to do... Define & Drive Business Strategy Develop and drive the strategic roadmap for merchant activation, adoption, retention, and growth Establish organizational priorities aligned to business outcomes and customer success Partner with senior leaders across Commerce, Care, Sales, GTM, Risk, Product, and Engineering to influence strategy and execution Evaluate market trends, customer needs, and emerging opportunities to shape future capabilities Determine areas of opportunity and strategy to further growth with merchants across the GoDaddy portfolio (e.g., AAB, email ) , beyond the Commerce suite of products/services Drive AI & Support Transformation Establis

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is seeking an experienced sales leader to lead a team of Account Executives as a Regional Director, Enterprise-West. The ideal candidate will have a history of building and leading teams to overperform in quota attainment, close transformational transactions, and align strategically with large customers. This role is part of the Enterprise Sales organization and is West Coast based in your own remote home office. You Will: Build and lead a Sales team to exceed quarterly and annual sales quotas Effectively predict and deliver sales results through accurate monthly, quarterly, and annual sales forecasting Serve as player/coach in the execution of a complex, solution­-based sales process encompassing multiple groups within Large Enterprise accounts Play a leadership role in developing new business opportunities by coaching Account Executives to build and execute account-focused strategies Drive Smartsheet senior executive engagement in target accounts Successfully execute across all disciplines of sales management, including Account/Opportunity/Relationship planning and sales methodology execution Partner with Sales Engineering, Consulting, Customer Success and Marketing management to identify and close software and professional services solutions in Large Enterprise accounts Proactively identify and address issues that will increase growth velocity in the assigned sales region Other duties as assigned Travel as needed (30-50%) You Have: 10+ years of experience in the software industry with curr

Job Requisition ID # 26WD99843 Position Overview Are you tenacious and have experience building trusted relationships? Do you love the craft of sales, especially complex enterprise-level sales? The Account Executive, Mid Market is responsible for growing sales in ~40 accounts within Autodesk’s Manufacturing business. This job is assigned a sales quota and performance is measured by meeting quarterly and annual targets by up-selling, add-on sales, and cross-selling. You’ll be a trusted advisor for customers. You’ll increase sales by expanding renewals and displacing competitive products. This is a rare opportunity to join Autodesk’s fast-growth manufacturing business. You’ll make an impact and bring much-needed technology to the manufacturing industry. This a fully remote position. Responsibilities Manage your book of business; sell new products and expand existing renewals to meet quarterly targets Lead account strategy and manage the sales cycle for new sales and renewals Produce new opportunity pipeline each week to meet quarterly and annual quota targets Be a model representative of Autodesk. Lead presentations to clients, build trusted-advisor relationships with customers, and attend marketing events/conferences Exemplify team-selling culture. Collaborate with your extended account team, which include: Business Development Rep, Technical Solutions Executive, Customer Success Managers, channel partners, and many other team members Deliver accurate forecasts of

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. The Role We’re looking for a high-impact Revenue Enablement Manager to facilitate and continuously improve our new hire onboarding program for North America. This role will be responsible for managing an exceptional onboarding experience that equips new hires with the knowledge, skills, and confidence they need to ramp quickly and become productive members of the revenue organization. You’ll serve as a key facilitator and owner of the day-to-day onboarding experience, partnering closely with Sales Development, Sales, Customer Success, RevOps, Talent Acquisition, and the broader Enablement team to deliver a consistent, high-quality program that drives new hire readiness and performance. What You’ll Do Facilitate & Deliver New Hire Onboarding Own the day-to-day delivery and facilitation of our North America new hire onboarding program Facilitate engaging, high-quality live training sessions for new hires across Sales, Customer Success, and other customer-facing teams Create an exceptional learner experience that balances strong content, engaging facilitation, and practical application Prepare thoroughly for each onboarding cohort, ensuring content, materials, technology, and logistics are ready for delivery Ad

About the Team We are a small and fast-moving partnerships team that shapes and executes OpenAI’s most important collaborations. Your mission is to define and lead the strategy, roadmap, operating model, and growth of OpenAI’s B2B marketplace. You will build the scalable foundation through which customers discover, evaluate, adopt, and manage trusted third-party solutions built on and with OpenAI’s models. About the Role You are a senior marketplace and ecosystem leader with strong judgment, high ownership, and a track record of building scaled B2B platforms. You are comfortable moving between product design, commercial strategy, ecosystem development, and operations, and you can create clarity where there is no playbook. You bring the credibility to align senior internal and external stakeholders while moving quickly and executing at a high bar. Key Responsibilities Define the vision, strategy, roadmap, and success metrics for OpenAI’s marketplace. Own marketplace business performance across partner supply, customer demand, adoption, transaction volume, partner success, solution quality, and customer trust. Partner closely with product and engineering to shape discovery, listing, evaluation, procurement, billing, deployment, identity, governance, security, and measurement capabilities. Build a high-quality ecosystem of ISVs, developers, service providers, and other third-party solution partners. Design marketplace commercial models, policies, incentives, and partner economics with finance, legal, security, policy, and operations. Create scalable go-to-market motions across sales, co-sell, private offers, marketing, and customer success. Establish standards for solution quality, safety, compliance, performance, and lifecycle management. Build and lead the marketplace team and operating cadence, aligning cross-functional owners against clear priorities and outcomes. Qualifications 15+ years of experience in marketplaces, platforms, ecosystems, product, partnerships,

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. At Snowflake, we empower both enterprises and individuals to reach their full potential. Our culture prioritizes impact, innovation, and collaboration, making Snowflake the ideal place to build ambitious projects, execute quickly, and advance technology — and your career — to the next level. The Role We are seeking a Senior Manager, Applied Field Engineering — AI/ML Product Specialists to lead a high-performing team of AI/ML specialists at the intersection of product, field, and customer success. In this hands-on leadership role, you will manage a team of Applied Field Engineers who are deep practitioners in Snowflake's AI/ML product portfolio — including Cortex AI, ML modeling, and agentic workflows. You will drive product adoption and customer outcomes, ensuring customers move beyond initial activation to unlock the full depth of Snowflake's AI/ML capabilities. Critically, you will serve as a strategic bridge between the field and Snowflake's product organization — translating customer experience into structured product insight that directly shapes roadmap priorities. You will work closely with Product Management, Engineering, and Sales leadership to ensure Snowflake builds the right things and customers realize their full potential. Responsibilities & Focus Areas Pro

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Observe by Snowflake is a high-growth SaaS observability platform built on the Snowflake AI Data Cloud, enabling businesses to troubleshoot modern distributed applications 10x faster. Now, as a core part of Snowflake, we’ve reached a major milestone in the evolution of the Snowflake platform. By bringing AI-powered observability directly into the Snowflake ecosystem, we’ve created the first truly unified platform for telemetry and business data. We’re looking for an Implementation Engineer to help enterprise customers successfully deploy, configure, and operationalize Observe. This is a hands-on, post-sales technical role focused on delivering strong first outcomes, accelerating time-to-value, and establishing a solid foundation for long-term customer success. Implementation Engineers are deeply technical, customer-facing practitioners who work closely with customer platform, SRE, DevOps, and application teams during onboarding and early adoption. In this role, you’ll translate existing observability architectures (including OpenTelemetry-based pipelines, Splunk, ELK, and other monitoring solutions) into scalable, production-ready implementations on Observe—using best practices while balancing speed, quality, and customer enablement. Implementation Engineers focus on initia

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is seeking change agents to join our West Coast Commercial Sales Team as an Account Executive . You will be responsible for increasing software sales and driving expansion across a territory of accounts. You will be motivated, passionate, and opportunistic. You will be a proactive and curious member of the commercial sales team, identifying growth opportunities for clients before they identify a need or gap for themselves. This remote role is part of the Commercial Sales team based in the US and reports a Manager, Commercial Sales. You Will: Build and manage a sales pipeline to meet or exceed software and services sales quotas within your book of business Execute a solution-based sales process encompassing multiple groups within our commercial mature accounts equivalent to (500-4,999 employee size) Develop new business opportunities within existing customers by analyzing and proactively targeting high-value needs across multiple departments and lines of business Leverage existing relationships to expand Smartsheet's footprint and drive revenue or growth during renewals Expand Smartsheet brand awareness at the c-suite, operational and team level Facilitate and manage partnerships with Sales Engineers, Solutions Consultants and Customer Success teams to support full sales cycle and close business Create and maintain Joint Engagement Plans for strategic solution deals Maintain accurate and up-to-date records in Salesforce leveraging MEDDICC qualification guidelines to accurately forecast Utilize existing sa

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Smartsheet is seeking change agents to join our West Coast Commercial Sales Team as an Account Executive . You will be responsible for increasing software sales and driving expansion across a territory of accounts. You will be motivated, passionate, and opportunistic. You will be a proactive and curious member of the commercial sales team, identifying growth opportunities for clients before they identify a need or gap for themselves. This remote role is part of the Commercial Sales team based in the US and reports a Manager, Commercial Sales. You Will: Build and manage a sales pipeline to meet or exceed software and services sales quotas within your book of business Execute a solution-based sales process encompassing multiple groups within our commercial mature accounts equivalent to (500-4,999 employee size) Develop new business opportunities within existing customers by analyzing and proactively targeting high-value needs across multiple departments and lines of business Leverage existing relationships to expand Smartsheet's footprint and drive revenue or growth during renewals Expand Smartsheet brand awareness at the c-suite, operational and team level Facilitate and manage partnerships with Sales Engineers, Solutions Consultants and Customer Success teams to support full sales cycle and close business Create and maintain Joint Engagement Plans for strategic solution deals Maintain accurate and up-to-date records in Salesforce leveraging MEDDICC qualification guidelines to accurately forecast Utilize existing sa

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to to ship AI products. THE ROLE As a Forward Deployed Engineer at Baseten, you will partner directly with customers to architect, build, and deploy high-scale production AI applications on Baseten’s platform. You’ll own the journey with customers from initial exploration to production deployment, translating ambiguous business goals into reliable, observable services with clear quality, latency, and cost outcomes. This role is a great fit for entrepreneurial engineers who want a front-row view into how modern companies adopt AI at scale and who enjoy working across product, software development, performance engineering, and customer-facing implementations. To be clear, this is an engineering role with hands-on coding and software development that also includes aspects of product management, technical customer success, and pre-sales solution engineering mixed in. EXAMPLE INITIATIVES Take a look at these blog posts written by members of our Forward Deployed Engineering team: Forward Deployed Engineering on the frontier of AI The fastest, most accurate Whisper transcription Deploy production-ready model servers from Docker images Deploy custom ComfyUI workflows as APIs RESPONSIBILITIES Develop and maintain software systems and product features using one or more general-purpose programming languages in a production-level environment, with a preference for Python due to its relevance in ML projects. Drive customer impact by designing, implementin