Customer Success Architect in United States

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. The Customer Growth & Experience (CGX) team owns the full customer lifecycle — from the moment a customer lands on plaid.com to their journey across onboarding, activation, adoption, and long-term success. Within CGX, this role sits at the intersection of Growth and GTM. We own the product experience for sales-worked customers across every segment — onboarding, premium features, upsell and cross-sell, and offboarding — and the internal tooling that makes Plaid's own sales organization faster and more effective at every stage of a deal. We're focused on growing and retaining the accounts sales brings in, and on using AI to meaningfully change how sellers and their accounts get served, not just to speed up existing steps. As a Product Manager on Sales-Assisted Growth, you'll own the experience for customers who come to Plaid through our sales team — SDRs, AEs, AMs from onboarding through expansion and offboarding: how they get set up, which premium features they unlock, how they discover and adopt new products, and how they're communicated with along the way. You'll also own the internal tooling that removes manual work for sellers and gives them the right view of their accounts

Practice Development Manager Description - The Partner Development Manager, also known as a Practice Builder, is responsible for driving business development, achieving sales targets, analyzing market trends, and identifying strategic partner relationships. This role focuses on developing and promoting selling practices with key third-party partners and using performance metrics to evaluate partner effectiveness. You will understand, drive and achieve sales targets on centrally designed initiatives, utilizing global tools to promote local channel business. You will be assigned to active opportunities to accelerate Partner sales, support complex deals configurations, and pricing. Key Responsibilities Lead business development efforts and execute sales targets. Drive adoption of portfolio-based, customer-centric selling practices across partner ecosystem Analyze market trends and identify potential partners with emerging capabilities. Develop capabilities and selling practices with priority partners. Leverage performance data to assess and improve partner effectiveness. Incubate business and grow revenue for assigned products and solutions. Collaborate with external resellers, distributors, and HP Financial Services. Select and segment partners, supporting their adoption, practice building, and certification in their focus area. Enable partners with value proposition, collaterals, training on their focus area, links them to technical support resources. Co-sell with partners until they can operate independently. Education & Experience Recommended: Bachelor’s degree is preferred but not required. Proven experience in business development and sales. Demonstrated success in

Practice Development Manager Description - The Partner Development Manager, also known as a Practice Builder, is responsible for driving business development, achieving sales targets, analyzing market trends, and identifying strategic partner relationships. This role focuses on developing and promoting selling practices with key third-party partners and using performance metrics to evaluate partner effectiveness. You will understand, drive and achieve sales targets on centrally designed initiatives, utilizing global tools to promote local channel business. You will be assigned to active opportunities to accelerate Partner sales, support complex deals configurations, and pricing. Key Responsibilities Lead business development efforts and execute sales targets. Drive adoption of portfolio-based, customer-centric selling practices across partner ecosystem Analyze market trends and identify potential partners with emerging capabilities. Develop capabilities and selling practices with priority partners. Leverage performance data to assess and improve partner effectiveness. Incubate business and grow revenue for assigned products and solutions. Collaborate with external resellers, distributors, and HP Financial Services. Select and segment partners, supporting their adoption, practice building, and certification in their focus area. Enable partners with value proposition, collaterals, training on their focus area, links them to technical support resources. Co-sell with partners until they can operate independently. Education & Experience Recommended: Bachelor’s degree is preferred but not required. Proven experience in business development and sales. Demonstrated success in marke

Practice Development Manager Description - The Partner Development Manager, also known as a Practice Builder, is responsible for driving business development, achieving sales targets, analyzing market trends, and identifying strategic partner relationships. This role focuses on developing and promoting selling practices with key third-party partners and using performance metrics to evaluate partner effectiveness. You will understand, drive and achieve sales targets on centrally designed initiatives, utilizing global tools to promote local channel business. You will be assigned to active opportunities to accelerate Partner sales, support complex deals configurations, and pricing. Key Responsibilities Lead business development efforts and execute sales targets. Drive adoption of portfolio-based, customer-centric selling practices across partner ecosystem Analyze market trends and identify potential partners with emerging capabilities. Develop capabilities and selling practices with priority partners. Leverage performance data to assess and improve partner effectiveness. Incubate business and grow revenue for assigned products and solutions. Collaborate with external resellers, distributors, and HP Financial Services. Select and segment partners, supporting their adoption, practice building, and certification in their focus area. Enable partners with value proposition, collaterals, training on their focus area, links them to technical support resources. Co-sell with partners until they can operate independently. Education & Experience Recommended: Bachelor’s degree is preferred but not required. Proven experience in business development and sales. Demonstrated success in marke

Become a part of our caring community As a Care Management Support Assistant, you will help members take the next step toward better health and well-being. You will do this by connecting with them over the phone, completing important non-clinical assessments, identifying barriers to care, and helping them access resources and benefits. We are looking for people who show compassion and document customer issues in detail, can work in a call center environment, and motivate themselves through work that directly supports members and care teams. This is a remote position, and the assigned shift will be 11:30 AM–8:00 PM Eastern Standard Time. Job Description What You Will Do Engage members by phone to encourage participation in care management programs. Complete required assessments and questionnaires to help identify health risks, care needs, and opportunities for clinical team follow-up. Assist members who need support scheduling doctor’s appointments or connecting with appropriate care resources. Identify and help address barriers to preventive screenings, benefits, and health-related services so members can close gaps in care. Support members in understanding, retaining, and accessing benefits that contribute to their overall health and well-being. Manage both inbound and outbound calls in an auto-dialer environment while documenting member information. What Success Looks Like You create a positive member experience by treating each interaction with respect, patience, and professionalism You demonstrate compassion, integrity, and sound judgment when supporting members with sensitive health-related needs You listen to

We anticipate the application window for this opening will close on - 30 Sep 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life In your role as a Senior Contract Analyst at Medtronic, you will embrace a diverse range of duties and opportunities each day. This role will focus on delivering seamless end-to-end contract lifecycle management, ensuring the accurate and timely administration of contracts in alignment with company policies, legal requirements, and customer specifications. You will work in close partnership with internal stakeholders such as sales leadership, offer development, legal partners, and downstream operations partners to uphold the highest standards of contract integrity and performance. You will be tasked to provide guidance and support to business partners, driving compliance and minimizing risk as well as bringing visibility to contractual performance. Your role is pivotal to enable informed decision-making leading to optimal contract outcomes. As part of the U.S. Pricing and Contracting team, you will play a crucial role ensuring seamless contract construction, execution, and downstream performance management. This is an ideal role for someone who thrives in a fast-paced, collaborative environment and has a passion for driving business success. This position is remote from the U.S. and requires 10% amount of travel to support business operations as ne

The ICEE Company is the leader in frozen beverage industry, offering the most comprehensive frozen package and service network in the beverage and food service industry. As the largest subsidiary of J&J Snack Foods who provides branded snack foods to foodservice and retail supermarket outlets across the U.S. Its products include such icons as SUPERPRETZEL and Dippin’ Dots along with other key brands like LUIGI’S Real Italian Ice, The Funnel Cake Factory Funnel Cakes, and Hola Churros. J&J also has a strong presence in bakery providing cakes, cookies, and pies to some of the largest grocery and convenience retailers in industry. Our company continues to deliver record sales led by a talented team and a commitment to “Fun Served Here”. POSITION SUMMARY: Under the supervision of the operations leadership, Service Technicians will be held to a high standard of service. ICEE has a commitment to success: to our customers, partners, and team members. Service Technicians are required to service all ICEE and restaurant equipment including Frozen Carbonated and Non-Carbonated dispensers, fountain beverage equipment, ice makers, juice dispensers, etc. Service Technicians will work with minimal supervision and are required to attend weekly meetings held in their Service Center. Team members in this role are provided with a vehicle, uniforms, tools, cell phone, tablet, and gas card. ESSENTIAL FUNCTIONS: Receives dispatched service calls as assigned and ensures a prompt response based on estimated time of arrival (ETA). Performs preventative maintenance, troubleshoots or diagnoses service problems, and completes repairs as needed. Checks quality of all products i.e.: checking syrup levels, changing out flavors, cleaning around machines, etc. Maintains inventory and maintenance on equipment such as: parts, tools, and the company vehicle. Reviews service orders and service performed with the respective supervisor. Keeps his/her supervisor informed of customer concerns

About Dawn Aerospace Dawn Aerospace is redefining space transportation through reusable, sustainable, and high-cadence flight systems. Our Aurora Spaceplane enables rapid access to suborbital space and speeds over Mach 3, serving a growing need for near-space testing, high-speed flight, and microgravity research. Together with our in-space propulsion business, Dawn is building the infrastructure for sustainable access to and operation in space. Role Overview Aurora is the first vehicle capable of flying missions to the edge of space multiple times a day. Your job is to transform this vehicle capability into mission success for our customers working from anywhere in the US - although Huntsville , USA is preferred (with domestic and international travel) . As a Mission Manager, your core role is to translate customer objectives into executable flight plans. You will be the customer’s interface to Dawn's flight operations, engineering, regulatory, and commercial teams. Throughout any project, you will coordinate the specialists required to solve individual problems while retaining responsibility for the mission. This is not a passive account-management role. You will be expected to assess mission feasibility, challenge customer assumptions, defend engineering realities, and drive clarity across complex, first-of-a-kind mission concepts. You will be the customer’s technical advocate inside Dawn, and Dawn’s operational interface to the customer. You will succeed here if you can lead through ambiguity, communicate with precision, and have the technical depth to engage meaningfully with aerospace engineers and flight operators, while keeping customers aligned, informed, and confident. Key Responsibilities Mission Ownershi

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. We are looking for a Senior Manager, Sales Engineering - Majors based in the Central region of the United States, reporting to our Director, Sales Engineering. You will lead and grow the sales engineering organization for the core portfolio, including the Gen AI market, across the Central region in the US. You will align closely with GTM Sales Leaders, Product Management, and Engineering to execute strategic solutions and close deals for customers and partners. What you’ll do (Role Expectations) Recruit, mentor, and develop the sales engineering team Refine and scale core sales engineering processes including discovery, technical qualification, and proof-of-concept Partner with sales leadership and clients to design and present business solutions that drive revenue growth Work within a matrixed environment to promote and support the Zscaler portfolio through value-based selling Who You Are (Success Profile) You thr

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. We are looking for a Senior Manager, Sales Engineering, Majors West based in the United States, reporting to our Director, Sales Engineering. You will lead and grow the sales engineering organization for the core portfolio, including the Gen AI market, across the region in the US. You will align closely with GTM Sales Leaders, Product Management, and Engineering to execute strategic solutions and close deals for customers and partners. What you’ll do (Role Expectations) Recruit, mentor, and develop the sales engineering team Refine and scale core sales engineering processes including discovery, technical qualification, and proof-of-concept Partner with sales leadership and clients to design and present business solutions that drive revenue growth Work within a matrixed environment to promote and support the Zscaler portfolio through value-based selling Who You Are (Success Profile) You thrive in ambiguity. You're c

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. We are looking for an Account Executive based in Chicago to join our Sales and Go-to-Market team, reporting to the Regional Director. The Zscaler Sales and Go-to-Market team is a global group of professionals passionate about driving a secure, cloud-enabled digital future. You will demonstrate the power and agility of Zscaler cloud transformation to the world while cementing our position as the global leader in cloud security. What you’ll do (Role Expectations) Build relationships with important internal and customer stakeholders, including c-suite decision-makers Create a long-term account strategy aligned with customer goals Collaborate with our teams to meet customer needs and contribute to account planning Be a trusted advisor, understanding client businesses and aligning Zscaler solutions with their goals Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the path as you walk it. You

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. We are looking for an Account Executive based in California to join our Sales and Go-to-Market team, reporting to the Regional Director. The Zscaler Sales and Go-to-Market team is a global group of professionals passionate about driving a secure, cloud-enabled digital future. You will demonstrate the power and agility of Zscaler cloud transformation to the world while cementing our position as the global leader in cloud security. What you’ll do (Role Expectations) Build relationships with important internal and customer stakeholders, including c-suite decision-makers Create a long-term account strategy aligned with customer goals Collaborate with our teams to meet customer needs and contribute to account planning Be a trusted advisor, understanding client businesses and aligning Zscaler solutions with their goals Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the path as you walk it. Y

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. Being an SDR at Vanta is, first and foremost, about hitting targets and driving revenue. But beyond that, it’s about joining a community that is deeply committed to your success and career growth. We believe that the future of our sales organization lies with our SDRs, which is why we place a strong emphasis on enablement and career advancement. You’ll receive the training, support, and mentorship you need to excel, with a clear path to advance within our sales team. Vanta is growing quickly, we're profitable, and we're continually outpacing our growth targets while maintaining very strong NPS scores. Needless to say, it's an exciting time! We're scaling our Sales Development team with customer-focused SDRs who will take ownership of our outbound sales engine and help to build pipeline as we move up market, and distinguish Vanta as best-in-class to prospects in a burgeoning competitive landscape. If this sounds like you, and you're excited to join a growing team, we'd love to hear from you. What you’ll do as a Sales Development Representative at Vanta: Have a strong understanding of Vanta’s value proposition and product Master the process of identifying strategic accounts using tools like Salesforce, ZoomInfo, Outreach, Linkedin Sales Nav, and 6Sense, that will help us move up market Organize a multi-channel approach to prospecting and and maximize efforts by developing sequences in Outreach Coordinate meetings on account executive’s calendars and log activities Efficiently and gracefully counter objections, as well as have excellent interpersonal & technical skills How to be successful in this role: Have an enthusiasm for

About the Team OpenAI is building the next generation of advertising for an AI-powered world. As AI changes how people discover information, explore possibilities, and make decisions, we believe this presents a huge opportunity for small and medium-sized businesses to connect with customers in new ways. The SMB Ads Marketing team is building this opportunity from the ground up. We define how businesses discover OpenAI’s advertising platform, become successful advertisers, and grow their investment over time. Working closely with Product, Ads Engineering, Data Science, and Sales, we combine customer insight, rigorous experimentation, and fast execution to turn early opportunities into scalable growth. About the Role We are seeking a Lifecycle Marketing Manager to build, own, and lead lifecycle programs for SMB advertisers at OpenAI. This is a zero-to-one opportunity to establish the strategy and programs that guide businesses from initial interest and their first campaign to sustained success and growth. You will set the lifecycle strategy, own the program roadmap and performance goals, and lead delivery from customer insight and journey design through launch, measurement, and iteration. Combining behavioral insights, experimentation, and personalized engagement across email, product experiences, education, and other channels, you will build programs that scale with the business. Success requires independent judgment, analytical depth, cross-functional leadership, and hands-on execution. In This Role, You Will Own the lifecycle program portfolio across prospect conversion, activation, retention, repeat spend, reactivation, and expansion. Map advertiser journeys using cohort analysis, product behavior, campaign performance, and customer feedback to identify high-impact growth opportunities. Build segmented, triggered journeys that connect advertiser needs, intent, readiness, and behavior to relevant messages and next steps. Lead prospect nurture and email acquisition

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: As Manager, Enablement Programs, you will own the programs and operating system that help sellers ramp fast and execute with confidence — from global onboarding to role-readiness, Field OS, and AI-enabled enablement workflows. This role exists because we’re evolving our Enablement and GTM motion, and we need a leader to drive that change: set the standard for what “great” looks like in the era of AI, build an AI-native enablement model, and own the agentic workflows that help the field execute. What You'll Achieve: By day 90: Build the first version of the Field OS as a seller-ramp unlock (priority workflows, trusted resources, and AI-enabled execution moments by role). By day 90: Map and prototype the core custom agents that help sellers ramp faster and apply the right support at each stage of the sales process. By day 90: Refresh onboarding around continuous iteration (A/B testing, measurement, and role-specific alignment to the sales process) and implement onboarding engagement + impact metrics. By day 90: Stand up a dedicated manager onboarding track to help managers ramp faster and reinforce new-hire success cons