Developer Relations in United States

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. Within Premium Support, Dedicated Support Engineers combine deep technical troubleshooting with an enduring understanding of our most strategic customers’ architectures, critical workloads, and business priorities. Through proactive reliability work, ownership during incidents, and AI-powered support capabilities, we help customers operate successfully as their use of OpenAI grows. About the Role We’re looking for a senior leader to build and scale our Dedicated Support Engineering function globally. You will define its strategy, build the team, and establish how we deliver technically rigorous, proactive support for customers running some of the most complex and consequential workloads on OpenAI. This role combines organizational leadership, technical judgment, and executive customer engagement. You will establish a model in which DSEs develop deep customer context, independently advance difficult investigations, anticipate operational risks, and drive issues through resolution. You will also turn what the team learns into improvements that benefit customers across OpenAI. You should bring experience building technical organizations that maintain long-term accountability for enterprise customers. Leadership in Technical Account Management, enterprise Support Engineering, or a comparable technical customer function is particularly rel

Revivn is a profitable and rapidly growing company that helps enterprises manage their technology through our end of life software platform. We take electronic recycling one step further by repurposing hardware that still has remaining life and providing it to people who lack dedicated computer access and make it more affordable for people who may not be able to purchase new technology. Working with companies like Instacart, Lyft, Qualtrics, X, Gensler, and Spotify, we are changing the way companies view used technology with a new model that focuses on repurposing instead of recycling. We're looking for an Assistant Director of Operations to help scale the systems, teams, and processes behind our IT asset disposition (ITAD) business. This role is ideal for a hands-on operator who loves building teams, improving processes, and solving problems on the warehouse floor—not just from behind a desk. You'll work closely with the Sr. Director of ITAD Operations to drive execution across our facilities, raise the bar for operational excellence, and help prepare the business for its next stage of growth. This position is based in Fresno, CA or New York, NY and requires up to 50% travel to Revivn facilities and partner sites. What you’ll do Team Leadership & Development Lead, coach, and develop a high-performing operations organization that delivers consistent execution every day. Hire, onboard, and grow frontline leaders and team members as Revivn continues to scale. Set clear expectations, provide frequent coaching and feedback, and create opportunities for people to grow. Foster a culture of accountability, safety, ownership, and continuous improvement. Operations Management Own day-to-day execution across receiving, processing, data destruction, testing, and outbound logistics. Partner with the Sr Director of ITAD Operations to set throughput, quality, and SLA targets — and hold the team accountable for hitting them. Manage staffing plans, schedules, and cap

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the team The Applied AI Engineering team ensures our customers get the optimal experience from DevRev. As customers go through their DevRev journey, they may identify needs for integration with existing enterprise systems and services, workflow and process automation, or customization of the DevRev platform to achieve their business objectives. Our team works with customers to understand requirements and design, develop, and implement solutions to meet customer goals. Your mission is to systematically help customers find value with DevRev by developing a thorough understanding of their needs, owning coordination between internal and external stakeholders, and engineering the solution to get the job done. You are a product expert and will use your application development and AI/ML skills to ensure our customers get the most out of the DevRev platform. About the role As a Forward Deployed Architect, you will serve as a hands-on senior technical architect on the Applied AI Engineering team, owning the end-to-end design and delivery of AI-driven business transformation projects. You will work closely with pre-sales teams to scope technical integration and implementation strategies, translating business requirement

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the team The Applied AI Engineering team ensures our customers get the optimal experience from DevRev. As customers go through their DevRev journey, they may identify needs for integration with existing enterprise systems and services, workflow and process automation, or customization of the DevRev platform to achieve their business objectives. Our team works with customers to understand requirements and design, develop, and implement solutions to meet customer goals. Your mission is to systematically help customers find value with DevRev by developing a thorough understanding of their needs, owning coordination between internal and external stakeholders, and engineering the solution to get the job done. You are a product expert and will use your application development and AI/ML skills to ensure our customers get the most out of the DevRev platform. About the role As a Forward Deployed Engineer at DevRev, you will work closely with our post-sales Customer Experience team to help customers unlock value through AI. You will design and deploy intelligent agents, automated workflows, and integrations that transform how customers operate — connecting DevRev to their broader ecosystem and putting AI to work across

What we’re doing isn’t easy, but nothing worth doing ever is. Diligent builds helpful robots that work safely and autonomously in real world environments. We move quickly, solve messy problems, and care deeply about reliability at scale. As a Fleet Engineer, you'll own the reliability and continuous improvement of our deployed robotic fleet — leading hands-on investigations into how and why robots fail in the field, across the mobile base, charging/docking, motion and power, connectivity (modem), and sensor hardware. You'll combine remote data analysis with bench/lab failure analysis at our Austin HQ, turning field-technician reports and fleet data into clear problem statements, validated root causes, and corrective actions driven to closure with engineering, operations, manufacturing, and vendors. We are hiring a Lead Engineer, Issue Management & Triage to lead the systems, tooling, and team at the intersection of our Customers, Remote Operations Center (ROC), and Engineering. This is a highly technical, hands-on role focused on building the infrastructure that powers how we detect, triage, diagnose, and resolve issues across a deployed robotic fleet. You will work deeply with Engineering teams to design classification frameworks, build internal tools, and develop automation pipelines that improve reliability at scale. Location: Austin preferred, Remote possible (U.S.) Travel: if remote up to ~50% travel to Austin, TX (especially in the your first 90 days) What You’ll Do: Own Issue Management & Triage Systems Design and own end-to-end systems for issue intake, triage, and escalation. Define severity frameworks, SLAs, and ensure issues are consistently structured for engineering prioritization. Build Tools & Automation (Hands-On) Develop automation and pipelines to ingest, process, and classify operational data, reducing manual triage effort. Contribute directly to codebases (Python, backend services) and partner with Engineer

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. ROLE OVERVIEW The Graphic Designer Headwear – Mitchell & Ness is a creative, passionate, and driven design professional who applies a strong command of brand identity, color theory, and apparel production techniques to develop seasonal sports apparel assortments for Fanatics Commerce's licensed sports business. Partnering closely with in-house design teams, this role maintains corporate branding and seasonal creative direction that enhances individual league programs through compelling visual storytelling. The Graphic Designer, Licensed Sports Apparel delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights. HOW WILL YOU DRIVE IMPACT Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes. Team & Leadership Impact (Build Championship Teams) Partner cross-functionally with in-house design teams to maintain corporate branding standards and align seasonal creative direction across league programs. Confidently influence team creative output by sharing fresh perspectives and new ideas through clear written and verbal communication with internal partners. Collaborate effectively across all departments, contributing equ

VTS is seeking a Senior Manager, Solutions Consultant - Activate to assist and translate new business opportunity into a successful deployment plan across VTS Activate - the platform that extends VTS into building operations and the tenant experience, including access control, visitor management, work orders, and building services. This role sits at the intersection of sales, solution design, and implementation readiness. Once an opportunity is qualified, the Solutions Consultant becomes the solutions expert alongside the Account Executive - translating a customer’s needs into a tailored Activate solution and, once the deal is won, into a complete solution design and implementation plan that hands off cleanly to the Implementation team. You will work predominantly through our major channel partners to start, expanding to the direct channel and other commercial clients over time, and partner closely with our Senior Technical Solutions Consultant, whose deep access-control expertise verifies and completes the solution you design. Unlike a traditional pre-sales engineer focused only on the demonstration, or an implementation manager focused only on delivery, this position helps manage the full arc of solution implementation preparedness - from qualified opportunity, through solution design, to a clean handoff to implementation, with continued check-ins through launch. It carries deep product ownership of the Activate feature set, with particular emphasis on Access Control and Visitor Management. This is a highly visible, senior individual-contributor role based in our New York office. ** Please note that this opportunity requires this hire to work from our NYC office four days a week. ** Here’s what you can expect as a Senior Manager, Solutions Consultant Partner with the Account Executive as the Activate solutions expert from the moment an opportunity is qualified Develop expert-level command of the Activate feature set and tailor product messaging and demonstra

As we continue to revolutionize the commercial real estate industry, we're hiring an Associate Implementation Manager to join our team. This is an entry-level role built for someone ready to take things on and grow fast. You'll be embedded in a fast-moving implementation org, supporting clients and internal teams through onboarding, approval, and early adoption. You'll work cross-functionally to ensure a seamless experience from pre-sale through ongoing support, and you'll do it with an AI-first mindset , leaning on modern tools to work smarter, not harder. ** Please note that this opportunity is located in New York, NY, and requires this hire to work from our office four days a week. ** What you'll do : Drive Efficiency with AI - Approach every task with an AI-first mindset. Look for opportunities to leverage AI & Automation Tools to automate data collection, streamline workflows, and reduce manual lift. Project Execution Partnership - Partner on projects to plan, schedule, and manage project timelines from kickoff through portfolio go-live. Facilitate recurring project management meetings, build bespoke implementation plans tailored to client goals, and ensure each project lands on time, within scope, and against the right outcomes. Handle Varied Scope - Move between data onboarding, client-specific implementation plans, and internal projects without losing momentum. You'll juggle multiple priorities and know when to ask for help versus push through. Cross-Functional Collaboration - Work closely with Sales, Solutions, Customer Success, and Support to ensure a consistent client experience from pre-sale through ongoing support. Develop Toward Client Mastery - Actively participate in internal team strategy and project management meetings to hone “VTS Best Practices” toward managing client expectations and milestones, with a clear path to owning your own accounts. What makes you a great fit? AI Forward - You've used LLM & or automation tools like n8n, Cu

Healthcare is complex. We’re here to change that. RVO Health is a health technology company on a mission to make health easier to navigate, more accessible, and more affordable for everyone. Here, you'll help over 40 million people every month, with a team that genuinely cares about the work and each other. AT A GLANCE RVO Health is seeking an experienced and highly analytical Director, SEO & AEO to own organic search performance across our entire suite of health brands, including Healthline (The #1 health website in Google AI Overviews and ChatGPT visibility), Healthgrades (The #1 healthcare finder website), Medical News Today, and more. This role leads and scales a high-performing SEO team, setting strategy and driving measurable growth in both team capability and organic traffic. The Director brings deep and varied SEO expertise, spanning traditional Google search, Agentic search (AEO), and Social search, and translates that expertise into performance gains and business impact across our digital ecosystem. This is a highly visible leadership role with direct collaboration at the VP+ level, requiring strong analytical rigor, technical depth, and the ability to connect SEO performance to enterprise priorities. Where You'll Be Location: New York City, NY | Hybrid We believe great collaboration happens when we're together, solving problems, learning from each other, and connecting as a team. That's why we’re in our offices Tuesday through Thursday each week. You are welcome to work remotely Mondays and Fridays if you wish. Office address: 250 Park Ave S, New York, NY 10003 (Union Square) What You’ll Do Lead, coach and scale a highly performant SEO team across multiple priorities and brands. Develop team-wide SEO (Google, Agentic, Social) strategies, across every stage of the health search journey (including for Healthline and Healthgrades), based on a nuanced understanding of site performance, SEO data, Google's updates, and third-party industry insights, in alig

Join VTS as an Engineering Manager. As a technical leader, you'll drive high-impact, customer-facing projects across major features in web and mobile. You’ll play a pivotal role in advancing VTS's evolution into an AI-powered platform, further cementing our industry-leading position. In this role, you will be responsible for fostering a healthy and collaborative culture, guiding the team's execution and delivery, and mentoring engineers to grow their careers and capabilities. ** Please note that this opportunity is located in New York, NY, and requires this hire to work from our office 4 days a week. ** To thrive in this role, you have: Proven experience leading software teams using agile development methodologies. A strong technical background with a proven track record of building, deploying, and maintaining scalable web applications, services, and third-party integrations. Experience working on high-impact, business-critical domains, where reliability, performance, and operational stability are essential. Demonstrated ability to recruit and develop talent, strengthening the team's capabilities through effective coaching and mentorship. The ability to engage in strategic technical discussions, adeptly manage technical tradeoffs and risks, and ensure alignment with product and business goals, especially in environments involving multiple systems and external partners. A sense of empathy for the customer and a relentless focus on shipping high-quality products. Excellent communication skills that empower you to effectively convey ideas, coach, mentor, and educate others. A keen interest in building AI-backed features and leveraging AI as an engineering productivity tool. What you'll do: Lead and Develop a High-Performing Team : Foster a healthy, collaborative, and diverse culture that reflects our company and engineering values. Coach and mentor individual team members, creating a structured environment and feedback loop that supports career development and hi

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Step Into the Multiverse: Your Next Adventure Starts Here At Wizards of the Coast , we harness the power of imagination and connection to create unforgettable experiences. We create entertainment that inspires creativity, sparks passion, forges friendships, and fosters communities around the globe. In every pursuit our mission is to inspire a lifetime love of games. Whether it's through the strategic depth of Magic: The Gathering® , the rich storytelling of Dungeons & Dragons® , or our AAA digital game studios, we build worlds that bring people together, spark creativity, and fuel adventure. As we continue to grow and explore new realms, we're seeking passionate, curious, and innovative minds to join the adventure. What You'll Do: The Automation Engineer sits in the Power Platform space and is responsible for designing, building, and supporting business process automation solutions using the Microsoft Power Platform. This role partners with business and IT customers to streamline workflows, improve operational efficiency, reduce manual effort, and enhance the employee experience through low-code and custom automation solutions. The Automation Engineer serves as a technical expert for Power Automate, Power Apps, Copilot Studio, AI-powered workflows, Microsoft 365 integrations, and data-driven business process improvements. Key Responsibilities Process Automation & Solution Development Design, develop, and maintain automated business processes using Pow

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. This is not a traditional administrative role. As the Executive Associate supporting the SVP Corporate Finance you will serve as a trusted right hand and critical resource for the SVP and their leadership team. This role blends administrative excellence, project coordination, and business exposure, offering an accelerated pathway into Hasbro’s Finance organization. This role provides a unique opportunity to learn directly from senior executives, gain visibility into enterprise operations, and develop the skills necessary for a future leadership role within Hasbro. Effective from the date that Hasbro opens its new Boston location, this position will be onsite Tuesday – Thursday at Hasbro’s new HQ location in Boston, MA. In the interim, this position will be onsite Tuesday –Thursday at Hasbro’s HQ in Pawtucket, RI or at Hasbro’s temporary location in Boston, MA. What You Will Do As An Executive Associate: Executive and Team Support Manage complex calendars, travel, and communications for the SVP with accuracy, discretion, and professionalism. Coordinate and prepare materials for leadership meetings, ensuring follow-ups and decisions are documented and tracked. Serve as a primary liaison between the SVP, their direct reports, and key internal stakeholders — ensuring clarity, alignment, and timely execution. Support cross-functional collaboration by facilitating communication, scheduling, and coordination Professional Development and Exposure Work closely with the SVP and their leadership team to gain insight into financial management

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. The Consumer Insights Manager will be an embedded partner to Hasbro’s business portfolios within the Toys & Games organization. You will be responsible for completing global quantitative and qualitative research projects and analyzing data. You will translate your findings into actionable insights and recommendations that help build world-class brands, products, and marketing programs. The person in this position is driven by a deep passion for Hasbro's brands and curiosity about consumer needs and motivations. They fearlessly share consumer truths, trends, and insights with partner teams. Effective from the date that Hasbro opens its new Boston location, this position will be onsite Tuesday-Thursday at Hasbro's new HQ location in Boston, MA. In the interim, this position will be onsite Tuesday-Thursday at Hasbro's HQ in Pawtucket, RI or at Hasbro's temporary location in Boston, MA A Day in the Life as a Consumer Insights Manager: Develop a strong understanding of your portfolio's consumer, category, brands, and play patterns to support your growth as a voice of the consumer. Contribute to the team's ongoing monitoring of cultural and category trends, competitive landscape shifts, and emerging consumer behaviors — synthesizing and sharing relevant findings with cross-functional partners to inform innovation and go-to-market decisions. Manage multiple projects simultaneously across all phases of execution — briefing, project design, quantitative and qualitative input development, data collection, analysis, and reporting — with

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Sr. Staff Software Development Engineer-AI Security to join our team. This is a Hybrid (based in San Jose, CA or Bellevue, WA with a 3 days in office requirement) role, reporting to the Director of Software Engineering in the Emerging Tech department. You will be responsible for designing and implementing core infrastructure components and distributed systems, serving as a foundational architect for our AI security solution. This high-impact role focuses on scaling security infrastructure to support hundreds of millions of users, collaborating with stakeholders across the development lifecycle to drive innovation and technical excellence. What you’ll do (Role Expectations) Architect, develop, and optimize a low-latency, high-throughput AI Security plane utilizing Rust, specifically leveraging its async/await model for highly efficient I/O and service-oriented architecture Build resi

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. We are looking for a Senior Manager, Sales Engineering - Majors based in the Central region of the United States, reporting to our Director, Sales Engineering. You will lead and grow the sales engineering organization for the core portfolio, including the Gen AI market, across the Central region in the US. You will align closely with GTM Sales Leaders, Product Management, and Engineering to execute strategic solutions and close deals for customers and partners. What you’ll do (Role Expectations) Recruit, mentor, and develop the sales engineering team Refine and scale core sales engineering processes including discovery, technical qualification, and proof-of-concept Partner with sales leadership and clients to design and present business solutions that drive revenue growth Work within a matrixed environment to promote and support the Zscaler portfolio through value-based selling Who You Are (Success Profile) You thr