Front Of House Manager in Allen

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverage, events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Do you feel it when the guest experience is off before anyone says a word? Can you manage the energy of a room, hold your team to high standards, and still make every guest feel like the most important person there? We're looking for a Front of House Manager who understands that hospitality is a craft. Someone who develops their team through real coaching, not just correction, and who knows the difference between a shift that ran smoothly and a shift that was truly exceptional. Standards do not maintain themselves. They're held by leaders who care. If hospitality is more than a job title to you, this is where that shows. THE ROLE The Front of House Manager leads our guest-facing team in delivering best-in-class, rockstar-level service and hospitality. This role is responsible for coaching Team members, driving guest satisfaction, and ensuring every area of the venue is staffed, running, and delivering an exceptional experience. Beyond the guest experience, the Front of House Manager owns general operational responsibilities including opening and closing, managing shifts, hiring, scheduling, and supporting team development. The guest experience always comes first. As a leader of a high-energy, guest-facing venue, this role requires a flexible schedule including evenings, weekends, and holidays, with availability to work extended hours during peak periods, special events, and high-volume seasons. WHAT YOU WILL DO <b

Job Responsibilities Wash dishes, glassware, flatware, pots, or pans using dishwashers or by hand. Place clean dishes, utensils, and cooking equipment in designated storage areas. Maintain kitchen work areas, equipment, and utensils in clean and orderly condition. Sweep and mop floors, empty trash, and ensure cleanliness and safety in the kitchen area. Sort and remove trash, placing it in designated pickup areas. Ensure compliance with sanitation regulations and food safety guidelines. Assist with unloading and storing deliveries. Perform other kitchen duties as assigned by the culinary team or supervisor. Critical Skills & Experience Requirements No specific educational requirements; a high school diploma or equivalent may be preferred. Proven experience as a dishwasher or in a similar role is a plus. Ability to work in a fast-paced and demanding kitchen environment. Attention to detail and a commitment to maintaining cleanliness and hygiene standards. Physical stamina to stand for extended periods and lift heavy trays or dish racks. Basic knowledge of sanitation regulations and food safety standards. Team player attitude with effective communication skills. BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incum