Global Capacity Manager in San Francisco

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? Cohere has a strong AI narrative, the most deployable product, and a CEO who co-authored the foundational paper of modern AI. The company is positioned to become the transatlantic leader in sovereign AI for enterprise and government, and needs a storytelling engine to deliver that story at scale. This role sits within the team that is building that engine. This is an opportunity to define the narratives that influence how enterprises, developers, and the broader ecosystem understand the future of AI and Cohere’s role in building it. In this cross‑functional, individual‑contributor role, you’ll partner deeply with product, research, engineering, and go‑to‑market teams to translate complex technical work into clear, compelling stories. You’ll help Cohere articulate what we’re building, why it matters, and how our technology is reshaping enterprise AI. You’ll craft narratives that resonate with technical and non‑technical audiences alike, and build programs that elevate Cohere’s product leadership and technical credibility. This is a rare opportunity to build a product and technology communications function at a fast

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Who are we? Cohere is at the forefront of AI innovation, building cutting-edge language models and AI systems. Our Finance team plays a critical role in supporting our rapid growth and ensuring operational excellence. We value technical expertise, collaborative problem-solving, and a commitment to accuracy and compliance. This role offers the opportunity to make a significant impact on our financial infrastructure while working at the intersection of finance and transformative technology. As we scale our business and navigate an evolving financial landscape, you'll play a pivotal role in driving operational excellence and serving as a key partner on accounting implications of major business decisions. In this role, you will: Own the full lifecycle management of our NetSuite ERP environment, including architecture design, configuration optimization, integration development, and strategic roadmap planning to support General Ledger, AP, AR, Procure-to-Pay, Fixed Assets, Revenue Recognition, Audit, and International Consolidations & Reporting Drive end-to-end process excellence across Order-to-Cash and Procure-to-Pay workflows,

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Role Overview: Cohere is at an inflection point, scaling its enterprise AI platform and expanding globally. As our first dedicated Investor Relations hire, you will build the foundation for structured investor engagement, ensuring transparency, strategic storytelling, and alignment with financial stakeholders. This role is critical for Cohere’s market positioning, and long-term public-market readiness. You will build the Investor Relations function from the ground up & shape how the market perceives Cohere’s leadership in enterprise AI. Key Responsibilities: Investor Engagement & Strategy Develop and execute a comprehensive investor relations strategy, including investor presentations and roadshows. Develop, refine, and present investor materials and presentations that clearly articulate the company’s strategy and results. Lead the creation and refinement of financial and valuation models, benchmarking analyses, and peer/industry work to inform messaging and strategy. Stakeholder & Relationship Management Build and maintain relationships with existing and potential investors across institutional, strategic, and finan

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Account Executive, SLED (US) Why this role? As an Account Executive at Cohere you will have ownership of the full sales cycle - from identifying leads to closing deals, with State, Local and Higher Education customers in the Western region of the United States. In this role you will be focussed on business development activity within the government departments and agencies at the state and local level, as well as within higher education within your territory.. We’re looking for an approachable and compelling communicator who loves working with SLED customers to uncover their needs and feels comfortable developing tailored value propositions around how Cohere’s platform can help them drive better citizen outcomes. You’ll lay the foundation for Cohere’s growth by owning your territory and collaborating with teammates across Customer Success, Sales Development, Marketing, and Sales Engineering. You’ll be the voice of the field and help our Product and Engineering teams prioritize the Cohere roadmap with customer-centric care. In this highly self-directed role, you will thrive in a quickly evolving environment. As an Account Executi

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Who are we? Cohere is at the forefront of AI innovation, building cutting-edge language models and AI systems that are transforming how businesses operate. Our Finance team plays a critical role in supporting our rapid growth and ensuring operational excellence in this dynamic environment. We value technical expertise, collaborative problem-solving, and a commitment to accuracy and compliance. This role offers the opportunity to make a significant impact on our financial infrastructure while working at the intersection of finance and transformative AI technology. As we scale our business and navigate an evolving regulatory landscape, we’re seeking an experienced Internal Audit and SOX Compliance Manager to join our Finance team reporting to the Global Controller. This role requires a strategic thinker who can oversee documentation of our internal control framework and ensure our governance practices align with our innovative AI-driven business model. In this role, you will: Own the enterprise SOX business process control framework, including scoping, risk assessment, control design standards, and documentation requirements acros

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! NOTE: This Senior Staff level career opportunity is a senior level individual contributor role. As a Senior Manager of Financial Planning & Analysis at Cohere, your responsibilities include: Establish and maintain comprehensive departmental forecasting processes with regular vs. actuals analysis Design, implement, and track key performance indicators (KPIs) across the organization Build scalable financial models and planning frameworks to support rapid business growth Collaborate with department heads to understand business needs and translate them into financial requirements Conduct variance analysis and provide actionable insights to leadership on financial performance Develop and maintain financial reporting dashboards for executive leadership Drive process improvements and automation in FP&A workflows Partner with cross-functional teams on strategic initiatives and M&A activities Ensure compliance with financial reporting standards and internal controls Strategic Planning: Lead the annual and multi-year long-range planning (LRP) processes. You will bridge the gap between high-level vision and granular departmenta

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? Cohere is building a Communications team worthy of a world-class technical organization, and Corporate Communications is at the center of that ambition. We're looking for a Director, Corporate Communications to own and evolve Cohere’s narrative globally as we grow to become the transatlantic leader in sovereign AI. This is a rare opportunity to build a comprehensive Corporate Communications function at a fast-growing company in the most dynamic space in technology. In this cross functional role, you will oversee critical functions including corporate, executive, policy, internal, crisis, and enterprise communications. You'll create the communications strategy that fuels our growth among governments and enterprises in the most highly-regulated industries. You’ll partner directly with C-Suite executives, nurture how we talk to customers, partners, and employees, and most importantly - build and lead a high-performing team that thrives off collaboration and scrapiness. This is a role for someone who likes to take big swings – and have fun doing it – where no job is too big or too small. As Director, Corporate Communi

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? Are you energized by leading the design of high-performance, scalable and reliable machine learning systems? Do you want to set technical direction and help shape the next generation of AI platforms powering advanced NLP applications? We are looking for a Lead Member of Technical Staff to join the Model Serving team at Cohere. The team is responsible for developing, deploying, and operating the AI platform delivering Cohere's large language models through easy to use API endpoints. In this role, you will provide technical leadership across multiple teams, driving the architecture and strategy for deploying optimized NLP models to production in low latency, high throughput, and high availability environments. You will serve as a key point of contact for customers, leading the design of customized deployments to meet their specific needs, and mentoring engineers to raise the technical bar across the team. You may be a good fit if you have: 8+ years of engineering experience running production infrastructure at a large scale, with a track record of technical leadership Demonstrated experience leading the architecture

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? We're building the foundational infrastructure that will define how the world thinks about and deploys AI, and we want the sharpest, most curious people to help us do it. As a Data Scientist on our Analytics and Data Insights team, you'll work on problems that don't have textbook answers yet; building the analytics that shape product and company strategy, designing the experiments that prove or kill our biggest bets, and helping enterprise customers understand what foundational AI actually means for their bottom line. You'll own analytical work end-to-end: from framing the right questions and building the models to shipping insights, tools, and results that product leaders, sales teams, and enterprise customers rely on. As a Data Scientist, you will: Drive the mission forward. Build bleeding-edge agentic analytics: Agentic analytics is far from a solved problem, and we want to be the company that solves it. We need the sharpest minds with the curiosity, drive, and focus required to build the tools necessary to bring order and clarity to real world data. Define AI impact measurement: own the end-to-end analytics st

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the Role At Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world—developers at elite enterprises building the future of software—and they deserve answers that go deeper than a knowledge base link. We're looking for an APAC Technical Support Engineer based in San Francisco to join our global Support Engineering team. This role is designed to provide APAC coverage to our users; with the shift being Sunday through Thursday 4PM-12AM PST. We are architecting the Technical Support engine . We’re looking for an experienced engineer to help us redefine the standard of technical support by combining deep human expertise with autonomous agentic systems. You are a debugger of both code and systems. You will treat support volume as a data signal to build automated resolution paths, ensuring our human engineers only touch the most complex, high-impact architectural puzzles. Sentry Support Engineers aren't just clearing queues; they are Orchestrators . You will engage with our users across GitHub, Discord, and our internal systems, while acting as the Technical Lead for our Agentic Ops. You ensure that when a developer asks a complex question, our systems have the right context and a seamless "Human-in-the-Loop" path to you when deep, nuanced expertise is required. In this role you will Master the Sentry Ecosystem & Support Elite Developers Deep-Dive Debugging: Perform root-cause analysis on complex issues and distributed tracing gaps across polyglot environments. Support the Great Minds: Act as a strategic consultant for senior engineers at our largest enterprise customers, s

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community you will join: The Chief Business Officer (CBO) organization drives Airbnb's growth and expansion around the world — commercializing our new and existing businesses and executing our global strategy in the market. The Global Markets team sits within CBO and makes sure Airbnb is locally relevant everywhere we operate, helping regions plan and execute growth across supply, demand, and the surfaces our communities use. Local growth levers are one of the fastest-growing parts of that toolkit — guest incentives, host-funded promotions, engagement and CRM, country partnerships, and promotional merchandising. Over the past year we've taken these from pilots to scaled programs including incentives, host-funded promotions and promotional-merchandising. That momentum has outpaced our operating model — execution is spread across regional pods, central growth marketing, product, merchandising, and finance, with parallel roadmaps and no single source of truth. We're building a dedicated program management capability to bring it all together, and we want you at the center of it. The difference you will make: This role requires candidates to be based in San Francisco. This role is not expected to be eligible for relocation support. As the Program Operations Lead for Growth Levers, you own the operating system that turns our fast-growing portfolio of levers into coordinated, on-time execution. You bring incentives, host-funded promotions, engagement and CRM, partnerships, and merchandising onto one roadmap, one source of truth, and one operating rhythm — so that product, growth marketing, merchandising, finance,

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Support Experience group develops and applies technology at all points of the user support journey to solve customer problems at scale, keeping millions of businesses running and unlocking growth across Stripe’s product suite. What you’ll do The rise of AI agents has fundamentally changed how users interact with Stripe, with a supermajority of conversations with Stripe now occurring via AI across various surfaces including third-party platforms. These conversations now blend planning, building, configuration, and troubleshooting. As a Product Manager for Support Experience, you will be responsible for building the platform that enables Stripe’s user-facing AI agent to solve problems across the Stripe product suite. You’ll develop rapid AI-powered feedback loops that enable product teams across Stripe to continuously improve the conversational experience of their users and build the infrastructure to enable powerful and flexible conversational experiences to run in diverse properties such as Stripe’s merchant dashboard, consumer apps, and experiences mediated by third-party agents. You’ll be at the forefront of applied AI, solving problems for businesses and consumers, and redefining what great can look like. Responsibilities Create the home for product teams to safely build out, understand and improve their conversational experiences. Build feedback loops from conversations through improvement recommendations to generating ev

About the Team The User Operations team (Support) is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re seeking a Program Manager to lead support readiness and operational programs for OpenAI’s cloud and strategic partnerships. You’ll work closely with Engineering, Product, Support Delivery, and external partners to translate complex technical and business requirements into scalable customer support experiences. This role will help define how we support customers across partner ecosystems, from launch planning and issue-routing workflows to escalation management and ongoing operational improvements. In this role, you will: Lead support readiness for new and existing cloud and strategic partnerships, including launch planning, operational design, and ongoing program execution. Partner closely with Engineering, Product, go-to-market teams, and external partners to develop support models for technically complex products and integrations. Define partner-specific customer journeys, support workflows, escalation paths, ownership models, and cross-company handoffs. Identify operational and technical risks, align stakeholders on solutions, and drive improvements that strengthen the customer experience. Establish clear success metrics and operating rhythms to monitor partnership health, launch readiness, and support performance. Use AI and automation to improve partner-related support workflows and scale operations effectively. You might thrive in this role if you: Have 8+ years of experience

About the Team The User Operations team (Support) is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role OpenAI’s top-of-funnel is evolving into a signal-driven, data-orchestrated engine powered by AI-native workflows, enriched customer intelligence, and increasingly interconnected systems. We are looking for a Technical Systems Program Manager to help drive the strategy, alignment, prioritization, and execution of these systems across Salesforce and adjacent platforms. This role will partner closely with Engineering, Revenue Operations, Data, and Enterprise Platform teams to operationalize scalable CRM workflows. The ideal candidate combines strong technical fluency, operational systems thinking, and stakeholder leadership with the ability to drive execution across highly cross-functional environments. This role is based in San Francisco, CA, and the team works a hybrid schedule (Monday - Wednesday in office). We will offer relocation assistance if needed. In this role, you will: Own and drive CRM systems initiatives across support Partner with senior business stakeholders and engineering teams to identify operational pain points, define scalable solutions, evaluate technical tradeoffs, and execute across Salesforce and adjacent platforms Align cross-functional stakeholders including Revenue Operations, Support Delivery, Risk, Engineering, Data, Legal, and Enterprise Platform teams while driving prioritization and execution Help operationalize AI-native workflows by defining and building s

About the Team The Growth team drives user and revenue growth across ChatGPT’s consumer and business segments as well as other OpenAI products worldwide. We operate across the full funnel - from awareness and acquisition through activation, retention, and expansion - using a combination of global performance marketing, AI-powered workflows, in-product optimization, insights, experimentation, and creative ops engineering. About the Role We are hiring a Growth Marketing Manager to turn product-led growth priorities into clear audience strategies, compelling cross-channel messaging, coordinated go-to-market programs, and drive measurable, incremental growth. You will partner closely with Growth Product, Consumer Product Marketing, Lifecycle, Performance Marketing, Brand, Creative, Research, Data Science, and International Marketing to ensure that full-funnel campaigns and initiatives are supported and connected to Growth capabilities and maximize the performance of these campaigns. In this role, you will: Build the marketing layer across the Growth roadmap: acquisition, access, activation and resurrection, monetization, and the shared Growth Platform. Translate product hypotheses into audience insights, positioning, messaging, launch briefs, lifecycle journeys, landing-page narratives, performance creative, and in-product education. Maintain an integrated plan that connects the Growth product roadmap to the consumer product marketing calendar across lifecycle, performance, social, creators, partnerships, and brand moments. Serve as the subject matter expert across all Growth levers, advising teams across the organization on the most effective ways to integrate Growth into their initiatives. Partner with cross-functional teams to design and interrogate the user journey so we can align our external promises with in-product and owned-channel landing, access, onboarding, continuation, and conversion experiences. Create audience and market playbooks for new users, high-valu