Jobs in Based

ABOUT THE ROLE Accela is looking for a dynamic, business-minded attorney ready to grow their career by driving the company's continued growth. This role is a key legal partner to our sales, business development, and partner teams, working closely with colleagues across the company to move deals forward. If you want to join a growing legal team and make a visible impact on the business, we'd like to talk with you. This role is fully remote and can be based anywhere in the U.S. It may occasionally require travel for team or company events. This position is exclusively focused on revenue-generating activity, direct sales, partner transactions, and services, giving the right candidate a deep focused ownership over the deal lifecycle and best in class sales/deals skills. A successful candidate will have solid grounding in SaaS enterprise agreements, is results-driven, and is energized by the challenges of scaling a global business. This role negotiates directly with customers and partners on a win-win basis and serves as a trusted advisor to multiple departments throughout the deal lifecycle. SPECIFIC RESPONSIBILITIES Partner closely with the Sales, Business Development, and Services organizations to accelerate revenue operations, defining and implementing best practices in Accela's contracting processes. Serve as the primary point of contact and subject-matter expert for complex transactions including direct sales, resellers, ISVs, and other global partners, reducing fricti

ABOUT THE ROLE Accela is seeking a Consultant to join our Managed Services team. In this role, you will partner with large and complex government entities to provide Accela System Administration and System Enhancements for our SaaS clients. You will support all aspects of Accela Land Management or Business Licensing solutions, ensuring client success through proactive administration, enhancements, and technical troubleshooting. This role is ideal for someone with a strong IT and business systems background who thrives on problem-solving, customer success, and continuous learning within enterprise SaaS environments. SPECIFIC RESPONSIBILITIES System Administration Activities • Manage ticket intake and triage from customer contacts • Monitor and oversee MAS support tickets, including routing and escalation • Create, disable, or modify Accela platform user accounts and permissions • Support service pack and release testing • Provide proactive guidance on client-led testing for major releases • Escalate advanced troubleshooting items when needed System Enhancement Development Activities • Build and modify workflows, business rules, and automations • Develop and adjust fee calculations • Configure and resolve urgent system issues • Create and update reports (SSRS, Crystal Reports) • Implement advanced scripting and automation for existing configurations REQUIRED QUALIFICATIONS Strong communication skills with the ability to present technical concepts clearly • High aptitude for com

ABOUT THE ROLE: Accela is looking for an HR Technology & Analytics Specialist to provide hands-on support across HR systems, reporting, process improvement, AI-enabled efficiency, and data/document management. Reporting to the Principal, AI Enablement & HR Analytics, this role will support key HR technology projects and help maintain recurring reporting and HR systems activities during a temporary leave period. The ideal candidate is detail-oriented, comfortable working independently across multiple HR systems, and able to leverage technology and AI tools to simplify work and improve process efficiency. This is a 6-8 month contract position. SPECIFIC RESPONSIBILITIES: • Support Greenhouse and ADP reporting, system administration, and process improvements, including opportunities to automate or streamline existing workflows. • Run recurring and ad hoc reports from Greenhouse, ADP, and other HR systems and validate data for accuracy. • Leverage approved AI and automation tools to improve process efficiency, reporting, documentation, and recurring HR workflows. • Identify manual or repetitive processes and recommend practical opportunities for automation or AI-enabled improvement. • Update and reorganize HR SharePoint sites to improve content, structure, and usability. • Support migration of HR files and folders from Box to OneDrive/SharePoint, including file organization and validation. • &nbs

ABOUT THE ROLE: Accela is seeking a Senior Consultant to join our Professional Services team. In this role, you will lead implementations of the ePermitHub Digital Plan Room, Accela’s electronic plan review solution, for government agencies using the Accela Civic Platform . You will manage implementations from discovery and solution design through configuration, scripting, testing, training, and go-live, ensuring projects are delivered on time and within budget. Working closely with cross-functional project teams, you will help deliver solutions that support local and state government agencies around the world. As a subject matter expert in Civic Platform configuration, EMSE scripting, plan review and permitting processes, and REST-based integrations, you will partner with Engineering, Product, and Project Management to influence solution design, establish best practices, and develop reusable tools and approaches. You will own implementations end to end with a high degree of independence while helping strengthen how the broader team operates through improved processes, scalable solutions, reusable patterns, and mentorship of other consultants. SPECIFIC RESPONSIBILITIES: Analyze client and implementation team needs; deliver scalable solutions that meet both business and technical requirements. Lead discovery with agency stakeholders to understand current plan review processes, pain points and goals. Analyze an agency’s existing Civic Platform configuration – record types, work

ABOUT THE ROLE: You will play an important role in Accela’s continued growth and success by ensuring the successful, on-time delivery of large and complex Professional Services implementations. As an integral member of a cross-functional team, you will identify key priorities, develop clear execution plans, and partner across the organization to deliver successful outcomes. You will leverage established processes, tools, and templates to manage projects effectively while remaining adaptable to evolving customer needs and business priorities. At the heart of this role is a strong focus on customer value—balancing the needs of our customers and Accela while helping customers maximize the business value they receive from our solutions. At Accela, we believe meaningful work and a positive employee experience go hand in hand. We value collaboration, connection, and a healthy work-life balance. If you are motivated by helping governments better serve their communities through more efficient, open, and innovative technology, we’d love to hear from you. SPECIFIC RESPONSIBILITIES: As the owner of the cross-functional Professional Services delivery process you will make significant impacts on the customer and Accela's business in these key areas: Project Management: Manage engagements start-to-finish by applying standard and accepted project management principles; lead project planning and budgeting; mobilize and direct the work streams of cross-functional project teams; champion the S

ABOUT THE ROLE OpenCounter is Accela’s pre-application front door, helping residents and business owners understand permit requirements, costs, and next steps before they apply. Because its value depends on resident use, adoption has to be activated—not assumed. If staff do not use it and residents cannot find it, agencies are less likely to realize the value and renewal will be challenged. The Product Adoption Manager owns the post-implementation window where adoption is critical. You carry each agency through its first six to nine months: train staff broadly, confirm guides are published where residents start, and return on a cadence until adoption holds. You will work the customer base in three groups, each with a different purpose, and serve as Product’s direct view into how agency staff use OpenCounter day to day. What you learn about where users get stuck feeds the roadmap. This position reports to the Director of Product, OpenCounter. SPECIFIC RESPONSIBILITIES Adoption Own adoption across the full OpenCounter customer lifecycle so agencies launch well, keep staff engaged, stay current as the product evolves, and see enough ongoing value to renew. Launch new agencies with the training, placement, and early follow-up needed for adoption to take hold. Re-engage recently launched agencies to deepen staff use, close training gaps, and prepare for renewal. Monitor mature accou

ABOUT THE ROLE The Cybersecurity Engineer is responsible for independently executing defined security engineering and operational work across Accela’s endpoints, identities, cloud platforms, and enterprise systems. This role applies established security standards and practices to troubleshoot issues, maintain technical controls, analyze findings, implement solutions, and identify opportunities to improve how the team operates. The Cybersecurity Engineer partners with IT, Engineering, DevOps, IAM, Compliance, and other teams to maintain effective technical safeguards while supporting business continuity. The role is expected to independently manage routine and moderately complex work, make sound decisions within established practices, and escalate highly complex or unfamiliar matters to senior engineers or security leadership as appropriate. The ideal candidate brings strong enterprise IT experience, hands-on exposure to security technologies, and the ability to take ownership of assigned work from identification through resolution. This individual is also expected to identify recurring issues, recommend process or automation improvements, and continue building technical depth across security tooling, cloud platforms, and enterprise systems. SPECIFIC RESPONSIBILITIES Independently manage endpoint security and compliance activities across Windows, macOS, and Linux environments, including security baselines, EDR and antivirus agents, disk encryption, MDM, and operating sys

ABOUT THE ROLE The Senior Product Manager, Payments Strategy & Growth is a senior payments subject matter expert for Accela’s Payments portfolio, combining deep payments expertise with market analysis, go-to-market execution, partner collaboration, portfolio support, and AI-driven innovation. This role works within the established Payments portfolio strategy to identify and validate growth opportunities, develop recommendations and business cases, support sales and marketing, and drive adoption of Accela’s payment solutions. The role partners closely with the delivery product team and Engineering to translate approved strategy, customer needs, and priorities into executable roadmap recommendations. The ideal candidate understands modern payment ecosystems, payment providers, compliance requirements, fintech trends, and the language needed to help Sales position payment solutions with confidence. SPECIFIC RESPONSIBILITIES Contribute payments expertise, market analysis, and recommendations that support the established vision, positioning, growth strategy, and business objectives for Accela’s Payments portfolio. Identify and assess market opportunities, emerging trends, competitive threats, regulatory changes, partner opportunities, and potential growth investments within the established Payments portfolio strategy. Conduct market research, TAM assessments, buyer segmentation, customer validation, win/loss analysis, and competitive intelligence. Develop business cases, inves

ABOUT THE ROLE Accela is seeking a Sr. Consultant to join our Professional Services team. The Senior Consultant plays a critical, customer-facing role that blends strong business analysis and requirements facilitation with hands-on configuration and cross-functional coordination. This role partners closely with customer stakeholders to understand business objectives and desired outcomes, then translates those needs into requirements, configuration decisions, and implementation artifacts that guide successful delivery. Specific Responsibilities Lead structured requirements for elicitation activities including workshops, interviews, and working sessions with customer stakeholders. Facilitate discussions to uncover business goals, pain points, constraints, and success criteria, ensuring alignment across diverse stakeholder groups. Document and validate functional and non-functional requirements, business rules, assumptions, and dependencies. Translate business requirements into implementation-ready artifacts such as process flows, requirements, and user stories. Develop current state and future state business process flows to identify inefficiencies, gaps, and improvement opportunities. Use business process flows as facilitation and decision‑support artifacts to align stakeholders and guide solution design and implementation. Perform system configuration aligned to approved requirements and Accela best practices. Partner with technical, data, and integration tea

ABOUT THE ROLE Accela is looking for a dynamic, business-minded attorney ready to grow their career by driving the company's continued growth. This role is a key legal partner to our sales, business development, and partner teams, working closely with colleagues across the company to move deals forward. If you want to join a growing legal team and make a visible impact on the business, we'd like to talk with you. This role is fully remote and can be based anywhere in the U.S. It may occasionally require travel for team or company events. This position is exclusively focused on revenue-generating activity, direct sales, partner transactions, and services, giving the right candidate a deep focused ownership over the deal lifecycle and best in class sales/deals skills. A successful candidate will have solid grounding in SaaS enterprise agreements, is results-driven, and is energized by the challenges of scaling a global business. This role negotiates directly with customers and partners on a win-win basis and serves as a trusted advisor to multiple departments throughout the deal lifecycle. SPECIFIC RESPONSIBILITIES Partner closely with the Sales, Business Development, and Services organizations to accelerate revenue operations, defining and implementing best practices in Accela's contracting processes. Serve as the primary point of contact and subject-matter expert for complex transactions including direct sales, resellers, ISVs, and other global partners, reducing fricti

ABOUT THE ROLE: The Manager, Engineering Development leads and coordinates one or more product development teams supporting a diverse SaaS platform built primarily on Java and .NET technologies. This role sits at the intersection of engineering execution and leadership, providing oversight, alignment, and coordination across the software development lifecycle. The Development Manager is responsible for supporting delivery excellence, resource and capacity planning, quality assurance, and effective execution across development teams. The ideal candidate brings a strong combination of technical knowledge, people leadership, and operational discipline, with the ability to balance day-to-day execution with broader business and product priorities. SPECIFIC RESPONSIBILITIES: Lead one or more product development teams through all phases of the software development lifecycle, including technical design, development, testing, deployment, and ongoing delivery. Manage development work and priorities in Jira and coordinate requirements, timelines, and dependencies with Product Management. Drive resource and schedule alignment across development teams to identify capacity needs, address gaps or conflicts, and optimize the use of available talent and resources. Partner closely with Product Managers, Technical Leads, Quality Assurance, Cloud Operations, and other cross-functional partners to ensure coordinated execution across dependencies. Contribute to development roadmaps, milestones, de