Lead Senior Technical Program Manager Infrastructure in United States

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed. Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You’ll play a critical role in shaping how Premium Support adapts to new products, new customer expectations, and AI-assisted workflows, operating effectively in ambiguity and driving clarity for your team. You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business. In this role you will: Provide swift, high-priority support to Premium customers, responding within strict SLAs. Diagnose, reproduce, and resolve complex technical issues across the Replit platform. Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication. Lead customer-facing communications during outages or incidents. Identify recurring issues and collaborate internally to reduce time-to-resolution. Contribute to internal tooling, automation, and documentation that improves team efficiency. Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience. Help onboard and mentor other support engineers, raising the team’s overall bar for responsiveness and quality. Required skills and experience: 3+ years in techn

About the Team The ChatGPT Search Product Infrastructure team builds the foundational systems that power search experiences across ChatGPT. We develop the product infrastructure that connects models with search systems and other sources of real-time information, enabling ChatGPT to deliver timely, relevant, and trustworthy answers to users around the world. Our work sits at the intersection of product engineering, AI, and large-scale infrastructure. We build shared platforms and abstractions that enable product teams to independently develop, evaluate, and launch new search-powered experiences. These platforms provide the guardrails, testing capabilities, observability, and rollout controls needed to prevent reliability, scalability, quality, and latency regressions while supporting rapid product iteration. The team partners closely with: Post-Training on model launches, experimentation, and prompt optimization Search product verticals on new user experiences Inference on GPU efficiencies Indexing and Retrieval on the systems that identify and deliver relevant information Capacity/Fleet team to ensure optimal regionalized provisioning of GPUs and CPUs About the Role We are looking for an Engineering Manager to lead the team responsible for ChatGPT’s Search Product Infrastructure. You will set the technical and organizational direction for the systems that bring search capabilities into ChatGPT. You will guide architectural decisions across search orchestration, model and prompt integration, serving infrastructure, experimentation, observability, evaluation, and product integrations. You will balance immediate launch and product needs with the long-term reliability, scalability, latency, and maintainability of the platform. A central responsibility of this role is creating leverage for Search product verticals. You will lead the development of extensible platforms that allow those teams to independently build, test, and launch features without requiring ongoing invol

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . About tvScientific We are the first CTV advertising platform purpose-built for performance marketers. For game developers and publishers, we bridge the gap between massive TV reach and granular User Acquisition (UA) metrics. Built by ad-tech veterans, our platform combines media buying, optimization, and MMP attribution to help gaming brands automate CTV campaigns, drive app installs, and maximize Return on Ad Spend (ROAS). Join the tvScientific team as an Account Manager (Gaming), where you'll lead strategic client relationships for gaming and app clients, drive revenue growth, and ensure client success on our cutting-edge platform. As an Account Manager on our team, you'll be responsible for managing a portfolio of key client accounts, developing and executing strategic account plans, and driving revenue growth through upsell, cross-sell, and

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don't just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset, rapidly testing emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is about empowering enterprises to achieve their full potential, and people too. With a culture that's all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology and careers to the next level. Our Solution Engineering organization is seeking a RVP, Solution Engineering to lead a high-caliber pre-sales team focused on driving expansion within our premier Financial Services accounts. In this second-line leadership role, you will lead through a team of SE managers, partner with Sales leadership to navigate

About the Team OpenAI's Industrial Compute organization is building and operating the infrastructure foundation for the next generation of AI. Infrastructure Operations works across facilities, hardware, network operations, incident management, data center engineering, delivery teams, and external partners to bring capacity online safely, understand its operational state, and improve it over time. As OpenAI's data center portfolio grows across first-party and partner-delivered capacity, the organization needs clear goals, trusted data, repeatable processes, and systems that make ownership, risk, readiness, and performance visible. This role will help build the operating mechanisms that allow Infrastructure Operations to scale with rigor. About the Role We are seeking a Technical Program Manager to own the systems, data, reporting, governance, and program-management backbone for Infrastructure Operations. Reporting to the Delivery & Operations Lead, you will translate strategy into executable goals and operating cadences, turn operational needs into software and data solutions, and create the mechanisms that keep a rapidly evolving organization aligned and accountable. This role will also own the current 1P+3P delivery-tracking layer within Operations: milestones, delivery timelines, quantity forecasts, risks, decisions, and executive reporting. You will partner closely with 1P Delivery Program Management, Compute TPMs, Data Center Engineering, construction, commissioning, and operations leaders to ensure that delivery information becomes complete, usable input for readiness, handover, and ongoing operations. You will own program health and the operating system around it: the goals, data definitions, workflows, reporting, decision paths, and follow-through that help functional DRIs execute. The ideal candidate is comfortable in ambiguity, technically fluent enough to implement real systems, and relentless about converting scattered information into durable mechan

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We're looking for a Delivery Director, Capacity programs for our on-premises data center builds and neo cloud (GPU cloud) delivery programs. This is a high-visibility, execution-critical role sitting at the intersection of infrastructure engineering, capacity planning, vendor/partner management, and customer delivery. You will own the end-to-end delivery lifecycle for large-scale compute infrastructure — from initial site/capacity commitments through power, networking, and hardware bring-up, to production-ready GPU/compute capacity landing in the hands of internal teams or customers. You'll be the person who turns ambitious infrastructure roadmaps into predictable, on-time, delivery. RESPONSIBILITIES Own delivery of on-prem infrastructure builds — colocation expansions, power/cooling readiness, rack-and-stack, network fabric bring-up, and hardware acceptance testing — coordinating across colo providers and partners, network engineering, hardware ops, and vendor teams. Drive neo cloud delivery programs — manage capacity delivery from GPU cloud and neo cloud partners (e.g., colocation/bare-metal/GPU cloud providers), including contract milestones, capacity ramps, SLAs, and go-live readiness. Build and maintain master delivery schedules across concurrent, multi-site, multi-vendor programs, integrating power/shell timelines, hardware lead times, logistics, and software/platform readiness into a single critical path.

About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We believe that achieving our goal requires effective engagement with public policy stakeholders and the broader community impacted by AI. Accordingly, our Global Affairs team builds authentic, collaborative relationships with public officials and the broader AI policymaking community to inform and support our shared work in these domains. We ensure that insights from policymakers inform our work and – in collaboration with our colleagues and external stakeholders – seek to shape policy so that it aligns with and supports our mission. About the Role As AI agents move from answering questions to taking action across the internet, the standards that govern identity, delegated authority, discovery, communications, agentic-commerce and payment interfaces, agent-facing web access, agent-specific provenance, and auditability will determine whether agents can operate safely, interoperably, and with clear accountability. OpenAI is looking for an Agent Standards Manager to lead execution of our external technical standards strategy for a defined set of agent standards workstreams. This role will work closely with Agent Security, Applied and Platform teams, Product, Legal, GRC, Global Affairs, and GTM to turn OpenAI’s technical architecture and controls into credible specifications, protocol profiles, assurance criteria, and implementation guidance—and to bring emerging external requirements back into product and security roadmaps before they become blockers. The positions developed here are technical standards positions, not broad public-policy positions. This is a builder’s role as much as an external-facing role. You will execute a prioritized standards plan, author and negotiate protocols, build coalitions, secure the right internal approvals, and represent OpenAI in assigned technical forums. You will also help create repeatable processes that let the compa

About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! We are seeking an executive-facing, player-coach Director, Sales Commissions to lead the global strategy, plan design, execution, and analytics for our sales incentive compensation programs. Reporting to the VP of Finance Operations, you will serve as the subject matter expert and strategic partner to HR and Revenue leadership.This role bridges executive-level strategy with hands-on operational execution. You will design variable comp plans that align with company growth objectives, evaluate plan efficacy through deep performance analytics, and manage end-to-end execution t

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. With a billion rides per year and counting, Lyft is solving hard problems in a rapidly growing domain with a lot of data and creative solutions in Rider, Driver, Marketplace, and beyond. While traditional approaches to optimization and problem decomposition are sufficient to disrupt transportation, building a next-generation platform for low-cost, ultra-immersive transportation to improve people's lives warrants modern ML utilizing petabyte-scale data. Our highly motivated Machine Learning Engineers work on these challenging problems and define solutions to directly impact various aspects of our core business. The Fulfillment group, within the Marketplace at Lyft, is responsible for determining what inventory can be reliably offered for a given rider session and fulfilling rider requests. The group comprises several sub-teams that generate feasible offers for riders, match rider requests with drivers, and maintain a distributed state machine to track rides and drivers from request through completion. We are seeking a Machine Learning Engineer to join the Fulfillment team and lead the design, development, and deployment of state-of-the-art machine learning systems. This role requires a strategic thinker who can balance high-level system architecture with hands-on technical implementation. You will collaborate across teams to shape the future of ride-sharing by leveraging machine learning and data science. Responsibilities: Design, build, and deploy machine learning models for real-time applications, including translating state-of-the-art research into production-ready solutions Design and implement feature pipelines, model training workflows, and serving infrastructure using Lyft's ML platform Evaluate ML system performance against business KPIs, run experiments, and drive continuous model improvement

About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) that benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals together in one organization to accomplish this. In pursuit of this mission, our OpenAI for Government team helps customers understand how to leverage and deploy our highly capable AI products across their organizations. The team comprises Sales, Solutions, Support, Marketing, and Partnerships professionals who collaborate to create valuable solutions and bring AI to as many users as possible. About the role Our OpenAI for Government team has a unique mission to help government customers understand the transformative impact that highly capable AI models can have on their agencies and missions. This role combines technical understanding, strategic vision, partnership management, and a value-driven approach tailored to state and local government customers. This Account Director will own a portfolio of strategic state and local government accounts. The ideal candidate brings deep knowledge of the state and local government landscape, established relationships with government leaders, and a track record of driving technology adoption within complex public sector organizations. You’ll lead key opportunities through the entire sales cycle, from pipeline development through close. You’ll collaborate closely with researchers, engineers, and solution strategists to help government customers advance their missions through AI. This role requires regular travel to engage customers, partners, and industry stakeholders. This role is based in Washington, DC, or San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you'll: Manage a focused set of key accounts, developing and executing comprehensive account plans Lead state and local government customers through their AI adoption jour

About the Team The Product & Platform teams at OpenAI are responsible for delivering the company’s most impactful offerings—such as ChatGPT, our API platform, and new enterprise capabilities—to a global and diverse customer base. These systems must perform at scale and deliver exceptional experiences to developers, consumers, and businesses alike. The ChatGPT engineering org builds and operates the systems that bring product improvements to users across backend services, web, mobile, and desktop platforms. The Developer Velocity team partners with product engineering, platform, infrastructure, reliability, engineering acceleration, and observability teams to make everyday development faster and releases safer, more predictable, and easier to operate. About the Role We are seeking a Technical Program Manager to improve developer velocity and deployment excellence across ChatGPT. You will lead durable improvements to local development, CI, testing, build systems, release trains, progressive rollout, and post-deployment validation. You will identify the highest-leverage sources of engineering friction, align teams around shared standards and metrics, and drive adoption of tooling and workflows that improve both speed and reliability. This role combines systems thinking, technical program leadership, and hands-on operating rigor across a broad engineering surface. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Own the cross-functional roadmap for improving local development, CI, testing, build workflows, and release infrastructure. Create a durable intake and prioritization mechanism for developer friction, using evidence to focus teams on the highest-impact improvements. Lead programs that improve deployment speed and safety, including pre-merge confidence, progressive rollout, release guardrails, rollback readiness, and post-deploy valida

About the Team OpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission. The Technical Accounting, Accounting Policy, and Financial Reporting organization partners across Finance to assess complex corporate matters and develop well-supported U.S. GAAP conclusions. The team supports non-routine business activities requiring thoughtful technical judgment, scalable accounting policies, financial statement disclosures, processes, and controls. About the Role You will partner closely with Technical Accounting, Financial Reporting and Controllership to translate complex accounting conclusions into scalable operational procedures. You will build processes for non-standard transactions, including warrants, equity-method investments, debt and equity securities, non-controlling interests, hypothetical liquidation at book value allocations, business combinations, and other complex financing, investment, and capital arrangements. You will advise stakeholders across Corporate Accounting, Financial Reporting, Treasury, Legal, Tax, Strategic Finance, FP&A, Equity, Internal Controls, valuation specialists, and external auditors. You will help resolve complex accounting questions, align leaders on material judgments and risks, and translate conclusions into audit-ready memoranda, close entries, disclosures, processes, and controls. This is a highly visible role for an accounting professional who can turn technical conclusions into practical execution, support non-routine transactions through recurring close processes, and strengthen operational accounting across Finance. In this role, you will: Own operational accounting for complex financing, investment, equity, and capital arrangements, including classification, measurement, presentation, disclosure, and recurring close processes. In partnership with technical accounting, lead day-one and recurring accounting for non-standard transactions, including fair-value measurements, eq

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . We’re looking for a principal software engineer to lead the next generation of data infrastructure at Pinterest which powers mission critical big data and AI applications. You’ll be working on some of the most exciting big data and AI open source technologies (Flink, Spark, Kubernetes, etc.), at the scale of exabytes of data to help Pinners discover and do what they love. What you’ll do: Lead the strategy and technical direction of Pinterest’s data infrastructure for big data and AI applications Build and scale data infra frameworks and infrastructure to process petabytes-scale datasets, including compute engines, job management, resource management, scheduling and remote shuffling Work with internal customers on critical business use cases that rely on big data Provide thought leadership to the entire company on how data should be

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! As Cohere scales its enterprise AI platform and accelerates its position as a leader in sovereign AI solutions, we need a strategic Corporate Development leader to drive high-impact partnerships, M&A, and long-term business development. This role will focus on expanding Cohere’s ecosystem through strategic alliances, channel relationships, and targeted acquisitions that support our growth in regulated industries, government sectors, and global markets. Key Responsibilities M&A Strategy: Evaluate and execute acquisitions or investments in complementary technologies that strengthen our core platform, particularly in compute infrastructure, specialized AI capabilities, and regulatory compliance tools Lead due diligence processes with cross-functional teams to ensure technical integration feasibility and strategic alignment Manage post-merger integration to maximize value realization and revenue synergies Market Expansion: Support entry into new verticals and geographies through targeted collaborations with industry leaders and government partners Develop market entry strategies that address regulatory requirements and sover

Who We Are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About The Team The Enterprise Hunter Solutions Architecture Team aims to land new users adopt prescriptive solutions that drive their growth and success. We work with C-level executives, finance leaders, product design and engineering teams at global brands who are building financial services solutions with Stripe. Our SA team works closely with Account Executives, Professional Services, Partners, and Product Teams to develop our strategy for winning new users. At Stripe, managers grow people and inspire them to do outstanding work. This leader must be a driver who loves building teams through its people and can deliver outstanding results. This role requires great interpersonal skills to work cross functionally as a trusted advisor to both our sales, partner and professional services teams. This role will also play an important role in helping shape our product and messaging with our product development and marketing teams. As a manager/leader of Solution Architecture for our new business, you will recruit, lead, and mentor a world class pre-sales engineering team to grow our user base through new deals. You will drive collaboration from cross-functional teams to influence and unify stakeholders at all levels of the organization to drive business results. You will lead from the front and drive outcomes for our users. What You’ll Do Responsibilities Recruit, hire, lead, and retain a world class pre sales team. Be an advocate for the