Hyliion is committed to creating innovative solutions that enable clean, flexible and affordable electricity production. The Company’s primary focus is to develop distributed power generators that can operate on various fuel sources to future-proof against an ever-changing energy economy. Job Purpose The Metrology Engineer is Hyliion's technical authority on dimensional measurement across internal operations and the supply base. KARNO functionality depends on precision machined components and sub-assemblies held to micron-level form and finish, and this position sits within the Quality function as the interface between Design Engineering, the supply base, Manufacturing, and Quality. The role owns the measurement system end to end: the metrology lab and equipment roadmap, inspection programs and fixtures, the calibration and gage control system, and the measurement standards to which both supplier and internal inspection are held. The position is accountable for the integrity of dimensional data wherever it is generated — at a supplier's machine, at receiving inspection, or in process on Hyliion's floor — and for ensuring that results from those sources agree within defined, documented tolerances. The balance between supplier-facing and internal work shifts with the maturity of the supply base and the product portfolio; both are permanent responsibilities of the role. AI at Hyliion At Hyliion, AI is core to how we work. We equip every team member with leading AI tools and count on you to use them — to move faster, solve harder problems, and help us realize the full potential of KARNO technology for the world. Duties and Responsibilities Supplier Metrology and Source Inspection Serve as Hyliion's technical lead for dimensional verification at key suppliers, including additive manufacturing partners, precision machining sources, and the magnetic assembly supply chain. Assess supplier measurement capability: equipment, environment,
Jobs in United States
Lead Technical Support Engineer in Austin
56 active opportunities · Updated October 2026
Showing
15 jobs
Explore current lead technical support engineer jobs in Austin. Filter by work mode, employment type, experience, department, date posted and distance.
What we’re doing isn’t easy, but nothing worth doing ever is. Diligent builds helpful robots that work safely and autonomously in real world environments. We move quickly, solve messy problems, and care deeply about reliability at scale. As a Fleet Engineer, you'll own the reliability and continuous improvement of our deployed robotic fleet — leading hands-on investigations into how and why robots fail in the field, across the mobile base, charging/docking, motion and power, connectivity (modem), and sensor hardware. You'll combine remote data analysis with bench/lab failure analysis at our Austin HQ, turning field-technician reports and fleet data into clear problem statements, validated root causes, and corrective actions driven to closure with engineering, operations, manufacturing, and vendors. We are hiring a Lead Engineer, Issue Management & Triage to lead the systems, tooling, and team at the intersection of our Customers, Remote Operations Center (ROC), and Engineering. This is a highly technical, hands-on role focused on building the infrastructure that powers how we detect, triage, diagnose, and resolve issues across a deployed robotic fleet. You will work deeply with Engineering teams to design classification frameworks, build internal tools, and develop automation pipelines that improve reliability at scale. Location: Austin preferred, Remote possible (U.S.) Travel: if remote up to ~50% travel to Austin, TX (especially in the your first 90 days) What You’ll Do: Own Issue Management & Triage Systems Design and own end-to-end systems for issue intake, triage, and escalation. Define severity frameworks, SLAs, and ensure issues are consistently structured for engineering prioritization. Build Tools & Automation (Hands-On) Develop automation and pipelines to ingest, process, and classify operational data, reducing manual triage effort. Contribute directly to codebases (Python, backend services) and partner with Engineer
Hyliion is committed to creating innovative solutions that enable clean, flexible and affordable electricity production. The Company’s primary focus is to develop distributed power generators that can operate on various fuel sources to future-proof against an ever-changing energy economy. Job Purpose The Technical Program Manager owns the planning and coordination of hardware programs focused on our assembling and other traditionally manufactured power generation components and deliverables. This role helps bridge the gap between engineering, supply chain, manufacturing, and operations, ensuring our beta-stage designs make a successful leap to production. AI at Hyliion At Hyliion, AI is core to how we work. We equip every team member with leading AI tools and count on you to use them — to move faster, solve harder problems, and help us realize the full potential of KARNO technology for the world. Duties and Responsibilities Drive the end-to-end program execution of assembling the components, from prototype validation to initial production ramp. Partner with mechanical design engineers and manufacturing engineers to ensure designs are manufacturable and scalable. Develop and maintain detailed project timelines, tracking milestones, budgets, and risk mitigation plans. Strategic Problem-Solving: Apply a structured, hypothesis-driven approach to diagnose complex program challenges, identify root causes, and develop data-backed solutions. Lead cross-functional meetings to align engineering, operations, procurement, quality assurance and external vendors around shared goals. Coordinate testing and validation of parts, including mechanical, thermal, and durability testing in real-world power generation applications. Assist in supplier sourcing, DFM (Design for Manufacturability) reviews, and process validation with supplier partners. Track any ECRs resulting from modifications needed from design issues, testing, DFM or DFMEA ac
$100K – $500K/yr
Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. Tenstorrent is building cutting-edge processors and systems for AI workloads, bringing together world-class expertise in silicon, systems, and software. We are seeking an experienced Technical Program Manager to lead cross-functional product development efforts and drive complex programs from concept through execution and delivery. This role is ideal for someone who thrives in highly collaborative environments, excels at bringing teams together around a common goal, and has a track record of delivering complex hardware products on schedule. This role is hybrid, based out of Santa Clara, CA, Austin, TX, or Fort Collins, CO. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are You are an experienced program leader with a strong technical background and a proven ability to drive complex product development efforts. You excel at building alignment across diverse teams and can influence stakeholders at all levels of the organization. You are highly organized, proactive, and comfortable managing ambiguity while balancing multiple priorities. You are a strong communicator who can translate technical challenges into actionable plans and executi
We are looking for a disciplined and dynamic, Lead System Engineer – compute blade and rack Validation to join our growing compute rack validation team. As a diligent leader in Systems Engineering, you will drive multiple aspects of validation throughout the life cycle of the program. In this high visibility position, you will be part of a leading team to innovate and improve system bring-up and enablement abilities, as well as silicon and system validation to deliver the highest quality, industry leading technologies to market. Your technical leadership skills, validation and debug expertise will be necessary towards product development, definition, root cause and resolution. Your agility and collaborative approach will be essential to work within System Validation & other engineering teams (System Architects, SoC and Rack FW etc). The technical leader will be driving keys areas of system validation including leading first silicon & system bring-up (nodes and rack level systems) - rack level systems and blades will be based of ARM server architecture. Candidate will be immersed in challenging system enablement work, system validation (end-to-end) methodology, tests development and execution as well as triage/debug of critical issues to meet critical program milestones at POR quality. The candidate will also be a key contributor to state-of-the-art HW and lab capabilities for Grapchore’s system engineering. The candidate should be able to work in a global environment while maintaining a synergetic culture. Primary Responsibilities: Lead the systemenablement (including first silicon and other FW components) to ensure system capabilities are brought up as per plan of record and system architecture spec. Drive organization wide methodology for Firmware integration and best known configuration (HW/FW/SW) usage model by leading the release of deployment ready solutions. Develop key methodologies, lab HW and system SW capabilit
$100K – $500K/yr
Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. Tenstorrent is seeking a highly skilled and experienced Engineer to lead post-silicon power characterization and correlation activities for cutting-edge semiconductor products. In this role, you will be responsible for developing and executing detailed power measurement strategies on silicon, correlating results with pre-silicon models, and driving improvements across power architecture, design, and modeling methodologies. You will serve as a key technical leader, interfacing across design, architecture, validation, and systems teams to ensure silicon meets power and performance specifications under all operating conditions. This role is hybrid, based out of Toronto, ON or Austin, TX or Santa Clara, CA. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who you are A Principal-level engineer with 8+ years in silicon power analysis and characterization, and a Master’s or PhD in EE, CE, or related field. Deep understanding of digital and mixed-signal power domains, including DVFS, leakage vs. dynamic power, and power gating. Highly proficient in lab-based power measurement using oscilloscopes, current probes, power analyzers, and SMUs, plus Python/Perl/MATLAB
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are hiring a Senior Technical Architect for our Services Delivery team. Our SD organization partners with customers across every stage of their data and AI journey, from initial implementation through long-term platform strategy. In this role, you will own the technical delivery and outcome for complex, high-priority engagements, serve as the most senior technical voice in the room, and shape how our customers use Snowflake to drive real business transformation. AS A SENIOR TECHNICAL ARCHITECT AT SNOWFLAKE, YOU WILL: Customer Leadership and Advisory Lead customer engagements as the primary technical authority, owning architecture decisions and driving measurable outcomes across complex, multi-workstream implementations Partner with customer executives and senior technical leadership to define platform strategy, develop long-term roadmaps, and align Snowflake capabilities to business objectives Translate ambiguous business problems into well-defined, scalable technical solutions, with clear delivery paths and risk-mitigation strategies Serve as the trusted escalation point for technical challenges within engagements, unblocking delivery teams and resolving architectural issues Technical Architecture and Delivery Architect and implement end-to-end AI/ML solutions on Snowfl
About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore fosters continuous learning and innovation. Job Summary Reporting into the Systems Engineering organisation, the Distinguished Engineer, End-to-End Security Architect will define and lead the security architecture for Graphcore’s inference service platform. This role is responsible for establishing a comprehensive security strategy spanning platform, infrastructure, networking, service operations, customer assurance, and compliance readiness. Working across multiple engineering and operational functions, the successful candidate will provide technical leadership, drive security requirements, and ensure the platform delivers robust protection, resilience, and trust for customers. The Team You will work closely with teams across security architecture, infrastructure engineering, networking, site reliability engineering, platform software, firmware, data centre operations, compliance, legal, customer engineering, and customer security. The team collaborates across the business to deliver secure, reliable, and scalable AI infrastructure and services while supporting customer assurance, regulatory requirements, and operational excellence. Responsibilities and Duties Own the end-to-end security a
$100K – $500K/yr
Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. We are seeking an experienced Project Manager to lead our ERP implementation and drive delivery across technical and business teams. In this role, you will bridge Solution Architects with stakeholders across Sales, Supply Chain, Finance, Trade, Infosec, and Engineering to keep the program aligned, accountable, and moving forward. This role is hybrid, based out of Santa Clara, CA, or Austin, TX. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are An experienced project manager who has led complex ERP implementations, such as NetSuite or SAP. Skilled in project management methodologies and tools, including Jira and Asana. A strong interpersonal communicator who can influence, align, and mediate across technical and business teams. Able to synthesize complex technical discussions into clear, actionable reporting for varied stakeholders. What We Need Define project scope, milestones, deliverables, and governance for the ERP implementation. Manage external consultants, monitor adherence to statements of work, and drive accountability for delivery. Coordinate Sales, Supply Chain, Finance, Trade, Infosec, Engineering, Solution Architecture, and o
Hyliion is committed to creating innovative solutions that enable clean, flexible and affordable electricity production. The Company’s primary focus is to develop distributed power generators that can operate on various fuel sources to future-proof against an ever-changing energy economy. Job Purpose The Director, Marketing Communications owns how Hyliion is understood by customers, investors, media, employees, and partners. This role sets the strategic direction for corporate and executive communications, public relations, brand management, and marketing communications, and is accountable for translating company strategy, technical progress, and business milestones into clear and credible narratives across all channels. The position leads and develops a team and function that scale with Hyliion’s growth, partners with the leadership team on high-stakes communications. This position operates as both a strategic owner and a hands-on contributor, flexing between communications strategy, team leadership, and direct production based on business needs. AI at Hyliion At Hyliion, AI is core to how we work. We equip every team member with leading AI tools and count on you to use them — to move faster, solve harder problems, and help us realize the full potential of KARNO technology for the world. Duties and Responsibilities Communications Strategy and Brand Management Sets the vision for and lead execution of Hyliion's corporate and marketing communications strategy in alignment with commercial priorities, corporate objectives, and key milestones. Define and own the narrative for Hyliion and the KARNO technology across customers, investors, media, employees, and partners. Establish, own and enforce brand guidelines, including visual identity, messaging, terminology, tone of voice, photography, renderings, and technical language. Lead and develop a high-performing communications and marketing team. Own crisis and issues communica
Hyliion is committed to creating innovative solutions that enable clean, flexible and affordable electricity production. The Company’s primary focus is to develop distributed power generators that can operate on various fuel sources to future-proof against an ever-changing energy economy. Job Purpose The Manager, Electrical Engineering is responsible for the electrical systems of the KARNO generator, including high-voltage power electronics, battery systems, low- and high-voltage architecture, wiring harnesses, and the hardware that converts linear motion into electrical output. This is a working manager role: the position leads and develops a team of electrical engineers while remaining directly involved in technical execution, including circuit architecture, schematic review, and hardware bring-up in the lab. The Manager is accountable for the technical excellence, safety, and reliability of the electrical engineering function, and for establishing the design standards and review practices the team works to. The position plans team capacity, owns hiring and development for the electrical engineering staff, and partners with mechanical, controls, supply chain, and program management on system integration. KARNO systems are deployed in data center, military, and industrial applications. AI at Hyliion At Hyliion, AI is core to how we work. We equip every team member with leading AI tools and count on you to use them — to move faster, solve harder problems, and help us realize the full potential of KARNO technology for the world. Duties and Responsibilities Own critical electrical designs personally, including regular time at the bench and in the test cell, while leading the team as a practicing engineer. Lead the electrical engineering team in the design and development of KARNO generator electrical systems, including high-voltage power electronics, battery systems, linear generator power stages, and low-voltage controls hardwar
C$100K – C$500K/yr
Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. Tenstorrent is seeking a SoC Physical Design Verification Engineer to drive full-chip signoff and ensure manufacturable, high-quality silicon across advanced technology nodes. You’ll lead physical verification closure (DRC, LVS, ERC, etc.), debug issues using standard industry PV tools, and collaborate across RTL, PD, CAD, and packaging teams to achieve successful tapeouts. If you thrive in a fast-paced environment and enjoy solving complex challenges in cutting-edge silicon, we’d love to hear from you. This role is hybrid , based out of Santa Clara, CA or Austin, TX or Fort Collins, CO. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are A seasoned engineer with a strong background in CPU/IP/SoC physical verification and tapeout closure. A hands-on problem solver who excels at debugging and driving signoff through complex verification flows. A collaborative team player who works effectively across RTL, PD, CAD, and foundry interfaces. A mentor and technical leader passionate about building efficient, manufacturable silicon. What We Need BS/MS in Electrical/Electronics Engineering (or related) with 7–14 years of hands-on CPU/IP/SoC physical verif
What we’re doing isn’t easy, but nothing worth doing ever is. Diligent builds helpful robots that work safely and autonomously in real world environments. We move quickly, solve messy problems, and care deeply about reliability at scale. We’re hiring a Manufacturing Reliability Engineer to own production test for our robots at our contract manufacturer: you’ll design and run robust end-to-end test protocols, provision fleets of robots for production, and own the KPIs that define production quality. This role is based in Austin, TX. However, the position will require 50% travel to the Milwaukee, WI area and requires close collaboration across software, hardware, operations, and product engineering teams. Key Responsibilities End-to-end test process ownership. Create, validate, and maintain production test protocols and gating criteria from incoming inspection through final test and shipment. Provisioning of bots. Design and operate provisioning flows (imaging, firmware deployment, configuration, validation) and the tooling/fixtures needed to provision and handoff robots for production. KPIs and continuous improvement. Own key production metrics — First Pass Yield (FPY), cycle time, and test coverage — and drive continuous improvements to meet throughput and quality targets. Test automation & infrastructure. Architect, implement, and maintain automated test frameworks, harnesses, and test rigs used at the CM site. Ensure tests are stable, fast, and provide actionable failure data. Cross-functional escalation & RCA. Lead root-cause analysis for field and production failures; coordinate corrective actions with design, firmware, and CM engineering to close quality loops. On-site production leadership. Be the onsite technical authority at the contract manufacturer: train operators, debug failures on the line, and continuously refine processes with CM partners. What Success Looks Like Improved FPY and reduced rework rates across production builds. Reduced per
Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. The Corporate Controller builds a trusted global accounting function that scales with the company. Success means predictable closes, trusted balance sheets, documented accounting positions, well-managed audits, embedded controls, managed risks, clear ownership, strong talent, and less manual work. The mission for this role is to build an accounting organization that the company can trust and that will not need to be rebuilt every time the company scales. This role is remote, based out of the United States. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are Senior accounting leader with deep technical judgment and strong operational discipline. 15+ years leading accounting or controllership teams in complex organizations. CPA or equivalent, with deep US GAAP and financial reporting expertise. Experienced in technology, semiconductor, hardware, manufacturing, or similar environments. Skilled at scaling teams, controls, systems, and processes through rapid growth. What We Need Lead a global accounting organization with clear ownership and high standards. Own monthly, quarterly, and annual close quality, speed, and predictability. Set accounting pol
Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. Our Tensix Team is building the future of AI compute with a ground-up architecture centered on scalable RISC-V processors. As we push performance boundaries, we’re reimagining the frontend of our RISC-V cores to deliver major gains in programmability, efficiency, and developer experience. This is a rare opportunity to shape the CPU architecture at the heart of our AI platform and lead one of the most strategic technical efforts at Tenstorrent. This role is hybrid, based out of Toronto, ON, Austin, TX or Santa Clara, CA. We welcome candidates at various experience levels. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are Experienced Microarchitect: 10+ years of deep expertise in CPU performance modeling and microarchitecture design. AI Workload Expert: Deeply familiar with the computational and memory bottlenecks of modern AI workloads, particularly Large Language Models (LLMs). Hardware-Software Co-Designer: Driven to architect custom instruction set extensions and validate their performance gains against real-world workloads. Ways to stand-out: Familiarity with open-source RISC-V cores, AI-based agentic workflow experience What We Need Profile & Analyze: Dissect cutting-edge AI workloads to identi
Other cities to consider
More places hiring for this role
Get new lead technical support engineer jobs in Austin, United States by email
Daily job updates · Unsubscribe anytime