Lead Technical Support Engineer in United States

About the Team The GTM Enablement team helps OpenAI’s customer-facing organizations turn rapidly evolving AI capabilities into consistent, high-quality customer outcomes. We build the onboarding, learning experiences, playbooks, and knowledge systems that help teams develop technical depth, stay current, and confidently guide customers through successful AI adoption. About the Role We’re hiring a Field Enablement Lead, Technical Success to design and scale enablement for our rapidly growing technical customer-facing teams. You will own programs spanning onboarding, continuous skill development, technical pitches and demos, and subject-matter-expert knowledge sharing. Working closely with Technical Success leaders, Product Enablement, and technical SMEs, you will turn complex product knowledge and field experience into practical systems that improve readiness, consistency, and the quality of customer interactions and deployments. In this role, you will: Design, implement, and scale comprehensive enablement programs aligned to Technical Success onboarding, role-based skill development, and ongoing readiness needs. Redefine and operate the Subject Matter Expert (SME) program, creating clear pathways for technical experts to share knowledge and raise technical depth and consistency across GTM. Own and proactively maintain a versioned repository of technical pitches, demos, playbooks, and launch-ready assets. Partner with Technical Success leadership, Product Enablement, and product SMEs to identify skill gaps and deliver targeted learning interventions. Capture, vet, organize, and make field- and SME-generated technical content easy to discover, trust, and reuse. You might thrive in this role if you have: 5+ years of experience in technical enablement, solutions engineering, solutions architecture, technical success, or a related role. A proven track record of designing and scaling technical enablement programs in high-growth SaaS or technology environments. Exceptional

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. The Opportunity As a Member of Technical Staff and AI Agent Development Lead, you will lead the design, development, and deployment of next-generation AI agents that interact with users and complex environments. You will drive the architecture and implementation of scalable, reliable AI systems, working closely with research, product and engineering teams to build safe, interpretable, and performant AI technology. What You’ll Do Lead a cross-functional engineering team focused on AI agent development, from conceptual design to production deployment. Design and implement AI agent architectures leveraging state-of-the-art language models and associated technologies. Collaborate with research scientists on scalable experiments and productize research innovations. Drive the development of agent capabilities including dialogue management, decision making, and autonomy. Ensure AI safety and alignment principles are integrated throughout the agent lifecycle. Mentor and grow technical staff, fostering an environment of collaboration and innovation. Evaluate new tools, frameworks, and methodologies to enhance AI agent capabilities. Partner

Become a part of our caring community The Lead Software Engineer codes software applications based on business requirements. The Lead Software Engineer works on problems of diverse scope and complexity ranging from moderate to substantial. The Lead Software Engineer standardizes the quality assurance procedure for software. Oversees testing and debugging and develops fixes. Researches complaints and makes necessary adjustments and/or recommendations to resolve complex software related issues. Advises executives to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, Uses independent judgment requiring analysis of variable factors and determining the best course of action. Key Responsibilities Technical Architecture and Ownership:** Design and own the end-to-end architecture of Centerwell's AI systems, including LLM-powered clinical tools, RAG pipelines, harnesses, agent-based workflows, and intelligent automation. Make and communicate foundational technical decisions in close collaboration with the broader engineering team. Model Development and Fine-Tuning:** Evaluate, select, and where appropriate guide the fine-tuning of foundation models. Establish model evaluation frameworks that prioritize safety, accuracy, and clinical relevance. Clinical and Product Partnership:** Collaborate closely with product managers, designers, clinicians, and data stakeholders to understand care delivery workflows and translate them into well-scoped, high-impact AI features. HIPAA Compliance and Responsible AI:** Ensure all AI systems are designed, deployed, and monitored in compliance with HIPAA and Humana's Responsible AI standards, including participation i

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: As a key part of the Localization Operations team, you will be responsible for driving the future process, tooling and automation of how Airbnb delivers high-quality, culturally resonant experiences to users around the world at large scale. The Difference You Will Make: Airbnb Localization team is seeking a Technical Program Manager (TPM) to lead high-impact initiatives at the intersection of localization, technology, and global scale. This role calls for a unique blend of deep technical expertise, strategic program leadership, and the ability to deliver innovative, scalable solutions that transform how localization is executed. You’ll partner across engineering, product, and external vendors to ensure our tools, processes, and technologies evolve in step with the fast-changing global tech landscape. A Typical Day: Own and drive complex, cross-functional localization programs from strategy through execution, acting as the single point of accountability for technical localization operations. Serve as a trusted operating partner to Localization Operations and Localization leadership, translating strategic priorities into executable technical roadmaps and surfacing tradeoffs early. Lead the design, innovation, and implementation of scalable solutions leveraging technology including AI and machine translation to improve on the quality, cost and efficiency of localization delivery. Shape the technical direction of Localization at Airbnb through alignment with Localization Leadership on vision and business goals, leveraging SME expertise across the Localization organizati

We are hiring a Senior Technical Product Marketing Manager to lead positioning and messaging and to grow adoption of MongoDB Search and Vector Search as foundational components of our platform – the retrieval layer powering the next generation of grounded AI applications and agents. This is a high-impact role for a marketer who thinks like a builder. As developers architect increasingly sophisticated systems – RAG pipelines, agentic workflows, multi-modal search experiences – retrieval has moved from an implementation detail to a core design decision. You’ll join a high-performing, globally distributed team and partner closely with Marketing, Builder Relations, Product Management, Engineering, Partners, and Sales to develop, measure, and achieve cross-functional goals. The role requires technical depth in information retrieval — lexical and vector search, hybrid approaches, embeddings, re-ranking, agentic retrieval loops, and the tradeoffs that matter in production systems — paired with the product marketing instincts to turn that depth into crisp, differentiated messaging for distinct user and buyer personas. Hands-on experience building or shipping AI-enabled products is a strong advantage. Individuals with prior experience in technical sales, developer relations, or technical marketing are encouraged to apply. This person is a voracious consumer of AI research and pays close attention to shifting patterns in application architectures and development, including agentic systems. This individual is confident in communicating with technical practitioners and non-technical decision makers in one-to-few and one-to-many engagements for internal and external audiences. We are looking to speak to candidates who are based in the US for our hybrid working model. What You’ll Do Drive Strategy & Execution: Act as a strategic partner for high-impact initiatives that align with MongoDB’s long-term business goals in collaboration with Marketing, Developer Relations, Product

Become a part of our caring community We are seeking a highly experienced Lead Full Stack Engineer to drive engineering excellence across front-end, back-end, API, and data layers. This role is responsible for setting technical direction, ensuring consistent delivery across teams, and aligning engineering solutions with business priorities. The ideal candidate will be a strong technical leader who thrives in complex environments, drives modernization initiatives, and develops high-performing engineering talent. This role offers the opportunity to shape the future of our engineering landscape, influence enterprise-scale decisions, and lead transformation initiatives that directly impact customer experience and business growth. Location : Louisville, KY or Dallas, TX (Work At Home with occasional office visits) Key Responsibilities Engineering Leadership & Strategy Lead full stack engineering strategy and execution across UI, APIs, and data platforms Define architectural direction and ensure high standards for code quality, scalability, and maintainability Select frameworks, languages, and platforms across front-end, back-end, APIs, and data layers Approve architectural patterns (monolith vs. microservices, cloud strategy, and integrations) Identify opportunities to refactor, modernize, or retire legacy systems Delivery Execution & Prioritization Drive consistent delivery across multiple engineering teams through: Sprint planning and execution Dependency management Risk mitigation Removal of technical and organizational blockers Prioritize feature development, platf

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Health100 is America's trusted front door to health and care. The Health100 platform integrates any participating health plan, PBM, pharmacy (retail and specialty), provider, digital health point solution provider, and employer, and addresses the top health care challenges for the consumer. We are looking for a hands-on, passionate engineering leader to join a high-energy, mission-driven team on the forefront of digital health innovation — reinventing how consumers engage with their health. As the Lead Director of Software Engineering, you will lead the strategic vision, development, and execution of our platform engineering roadmap. You will drive innovation, manage cross-functional teams, and ensure the delivery of high-quality products that exceed consumer expectations. As a key strategic leader, you will own integration strategy and execution across multiple domains, managing partner requirements, technical constraints, and external commitments while advancing platform modernization initiatives. You will partner closely with external stakeholders, understand their technical constraints and success criteria, and communicate risks and feasibility clearly in both technical and business terms. Responsibilities: </

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . The Platforms TPM organization partners with Experimentation, ML, LLM/GenAI, and Data Infrastructure teams to shape how Pinterest measures everything that matters — from product experiments to AI systems to the platforms everyone builds on. What you'll do: As a Staff Technical Program Manager for Measurement, you'll have the rare opportunity to shape how a company the size of Pinterest measures itself — turning a portfolio spanning experimentation, machine learning, generative AI, and data infrastructure into one coherent, high-impact program. Drive Pinterest's experimentation roadmap — accelerating how confidently and quickly teams can test, learn, and ship new ideas at scale. Own the program driving cost and compute efficiency across our ML systems, and help scale data science workflows into production-grade tooling. Lead cost optimization and

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are hiring a talented Tech Lead Manager (TLM) to lead Snowflake’s System Under Test (SUT) team, responsible for evolving how Snowflake engineers test the Snowflake product locally and at scale in CI. The SUT empowers Snowflake engineers by delivering a reliable, low-latency and cost-efficient developer experience across a high-growth, high-demand surface area. As the TLM for SUT, you will lead a small and highly technical team at the intersection of CI, developer infrastructure, and product engineering. You will set direction, drive execution, and partner broadly across Engineering Systems and product teams to deliver a more reliable, faster, and more maintainable test platform for Snowflake’s engineers. In this role, you will: Lead, coach, and grow the SUT team while creating a high-energy, cohesive environment with strong planning, ownership, and career development. Own the roadmap and execution for SUT rollout across development environments, CI and AI workflows. Drive measurable improvements in startup reliability, latency, and cost, using clear SLOs, dashboards, and operational metrics to guide decisions and raise the bar on execution. Serve as the technical anchor for the SUT domain, shaping architecture and guiding the evolution from legacy systems to a composable

Lead Systems Engineer Company: The Boeing Company Boeing Defense, Space & Security’s Experimental Systems Group (ESG) is hiring Lead Systems Engineer to join our team at Seal Beach or El Segundo, CA. We are seeking a Lead Systems Engineer with proven expertise in requirements development and management, verification and validation (V&V), system architecture, specifications, and Interface Control Documents (ICDs). The ideal candidate will excel at translating stakeholder needs into clear, well-formed requirements, developing and maintaining comprehensive system-level architectures, authoring and managing technical specifications and ICDs, and planning and executing verification activities across all system elements to ensure successful project outcomes. Position Responsibilities: Elicit, analyze, decompose, and allocate system and subsystem requirements from stakeholder needs and higher-level system specifications Create, edit, and maintain well-structured, testable requirements using a requirements management tool Develop and maintain system architecture descriptions (functional, logical, physical) and traceability from requirements to architecture and verification Author and maintain specifications and Interface Control Documents (ICDs) that define interfaces between systems and subsystems; manage ICD baselines and change control Develop verification plans, procedures, and test cases aligned to requirements; coordinate and perform verification activities (analysis, inspection, demonstration, test) and document results Support integration activities and resolve interface mismatches and discrepancies between subsystems through engineering change proposals or interface updates Maintain

The Engineering Lead Analyst – SonarQube & Code Quality Engineering is a senior-level engineering role responsible for leading static code analysis, automated code quality governance, security vulnerability remediation, and AI-augmented developer enablement across enterprise software delivery pipelines. In this role, you will champion software reliability, maintainability, clean-coding standards, and automated quality gates. You will partner with development teams, system architects, and platform engineering to integrate and manage enterprise-scale code quality platforms (such as SonarQube) both on-premises and in cloud/SaaS environments. Additionally, you will drive modern engineering practices by embedding Behavior-Driven Development (BDD) within your own software delivery and leveraging Agentic AI workers and Model Context Protocol (MCP) architectures to optimize developer experience, streamline code governance, and boost engineering velocity. Key Responsibilities 1. Code Quality & Static Analysis Platform Ownership Lead the architecture, deployment, administration, and continuous enhancement of enterprise Static Application Security Testing (SAST) and Code Quality platforms (e.g., SonarQube , DeepSource, Codacy, Semgrep). Configure, calibrate, and enforce automated Quality Gates, code rulesets, technical debt calculation models, and code-coverage baselines across multi-language enterprise repositories. Oversee version upgrades, patching, high availability, and operational maintenance for on-premises and SaaS/cloud-hosted code quality infrastructure. 2. CI/CD & Pipeline Integration <li style=

We are seeking a highly motivated and experienced Lead Java Developer to join our Credit Risk Technology team. This is a hands-on leadership role where you will be instrumental in designing, developing, and deploying robust, high-performance, and large-scale software solutions for Counterparty Credit Risk Management. You will be at the forefront of firm-wide initiatives, leveraging best-in-class software stacks and cutting-edge AI tools to solve complex challenges. You will lead a team of talented engineers, providing technical guidance, fostering innovation, and ensuring the delivery of high-quality, scalable, and resilient software. The ideal candidate is passionate about modern software development practices, proficient with contemporary tech stacks, and eager to utilize artificial intelligence to manage Citi’s exposure to financial institutions, governments, and corporates. This role offers the opportunity to make a significant impact by contributing to critical systems that provide an integrated view of trades, collateral, and market data from numerous sources. Key Responsibilities: Technical Leadership & Hands-On Development: Lead by example, actively contributing to the design, architecture, and hands-on development of critical software components for Counterparty Credit Risk Management leveraging AI tools such as Devin and Co-Pilot Drive technical excellence, ensuring best practices in coding, testing, and deployment are followed for high-performance and large-scale applications. Conduct code reviews, provide constructive feedback, and mentor team members in advanced development techniques. Team Leadership & Management: Supervise work of a team of software engineers Foster a collaborative, innovative, and inclusive team environment focused on tackling challenging firm-wide initiatives. Allocate resources effectively to meet project deadlines an

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. About JLL- We’re JLL—a leading professional services and investment management firm specializing in real estate. We shape the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. As a Fortune 500 company, we help real estate owners, occupiers and investors achieve their business ambitions. We have operations in over 80 countries and a global workforce of over 92,000 individuals. We believe a diverse and inclusive culture is one where everyone succeeds. That’s why we’re committed to creating an environment where we all feel welcomed, valued and empowered to achieve our full potential. Confidence can sometimes hold us back from applying for a job. But we’ll let you in on a secret: there’s no such thing as a “perfect” candidate. JLL is a place where everyone can grow no matter how they identify or what background they bring with them. If you’re a leader of any level or experience and this job description resonates with you, let’s talk. Responsibilities Provide technical leadership and oversight for all building engineering operations, ensuring safe, reliable, and complian

Lead Design and Analysis Engineer (Electrical Systems Design) Company: The Boeing Company Boeing is currently hiring for a Lead Design and Analysis Engineer located in Berkeley, MO to be a part of the MQ-25 Electrical and Equipment Installation team. The MQ-25 Stingray is a new autonomous, unmanned carrier based refueling air vehicle. The selected candidate will be a part of aviation history by helping our Navy customer productization Autonomous Carrier landing, takeoff and refueling capabilities. The MQ-25 program is currently building the Engineering and Manufacturing Development (EMD) vehicles for the Navy. Additional work is under way for the beginning of the Low Rate Initial Production (LRIP) program for additional vehicles. The MQ-25 Electrical & Equipment team is responsible for the power architecture & design, electrical equipment technical management, electrical installation design, wire harness design, and integrating avionics and other equipment into the vehicle. This role will be focused on the power architecture & design. Position Responsibilities: Leads work with customers to develop and document complex electronic and electrical system requirements. Leads and coordinates work to analyze and translate requirements into system architecture, hardware and software designs and interface specifications. Leads work to test and validate to ensure system designs meet operational and functional requirements. Researches technology advances for potential application to company business needs. Makes recommendations for technology investments. This position is expected to be 100% onsite. The selected candidate will be require

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Lead, Senior Decision Scientist serves as a strategic analytics and ideation leader supporting Payment Integrity Affordability initiatives with a primary focus on Fraud, Waste & Error (FWE) and Special Investigations Unit (SIU) programs. This role provides leadership and guidance to a team of Decision Scientists while driving the development, evaluation, and implementation of innovative opportunities that improve affordability outcomes and strengthen Payment Integrity capabilities. The Lead Decision Scientist is responsible for establishing analytical frameworks, managing ideation pipelines, defining success metrics, and identifying cross-functional opportunities that create enterprise value across Payment Integrity programs. Required Qualifications 7&#43; years of experience in healthcare analytics, Payment Integrity, Fraud, Waste & Error (FWE), Special Investigations, or related healthcare operations. 5&#43; years of experience leading analytical projects or providing technical leadership within a healthcare environment. Demonstrated experience working with healthcare claims platforms including ACAS, QNXT, HRP, or comparable systems. Experience using SAS, SQL, Python, R, or other analytical and statistical programming languages. Experience performing advanced data analysis, opportunity identification, trend analy