Model Behavior Engineer in United States

About the Team The People Technology team builds and operates the systems that support how OpenAI hires, develops, and supports its people. The team brings together People Systems and People Innovation Labs, a product engineering group focused on rethinking how we find and retain exceptional talent and help employees do their best work. People Systems owns the company’s core people-technology ecosystem, including platforms such as Workday and Ashby. People Innovation Labs builds new employee and People Team experiences on top of that foundation, including OpenHouse, our internal employee hub, and AI-powered products and automations. Together, we are working toward a model in which our enterprise systems provide reliable data, controls, and core business logic, while employees and managers can complete more of their work through simple, integrated, and AI-native experiences. About the Role We are looking for a People Systems Lead to manage the People Systems team and shape how our core systems evolve. You will be responsible for the reliability and effectiveness of our current environment while helping us move beyond the constraints of traditional enterprise software. This includes stabilizing and improving platforms such as Workday and Ashby, designing the integrations that connect them to the broader technology ecosystem, and partnering with People Innovation Labs to surface workflows through OpenHouse, Slack, and AI-powered experiences. This role requires someone who is comfortable moving between strategy, technical design, and team leadership. You should understand People systems deeply, be able to work through integration and architecture decisions with engineers, and translate complex organizational needs into scalable solutions. You will also manage vendor relationships, develop the People Systems team, and drive alignment across People, Engineering, Finance, Security, Legal, and other partners. This role could be a fit for someone who has grown up in People S

About the Team OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform. About the Role As an AI Accelerator Systems Software Technical Program manager at OpenAI, you will help bring our chips/system hardware roadmap to life, navigating an array of technical and partnership challenges. We’re looking for people excited to push the frontiers of computing by navigating technical explorations and are passionate about building. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Manage the end-to-end software development from design to implementation for our AI acceleration systems, working across technical, cross-functional and external stakeholders Lead planning and scheduling of AI system software designs with our strategic partners and vendors Coordinate and lead internal resources and communication for efficient interaction with partners and vendors. You might thrive in this role if you: Have experience as a software technical program manager for data center system products (server, GPU, TPU, networking, storage and so on) taking products from concept to volume in a data center environment ensuring the systems scale with high quality Know end-to-end software development program management techniques from concept, design, production, deployment into the data center Want to help design some of the world’s largest supercomputing systems, working at the edge of complex hardware challenges Enjoy working with and enabling world-clas

About the Team At OpenAI, the User Safety & Risk Operations (USRO) team helps protect our products and users from abuse, fraud, safety risks, and other forms of misuse. We operate at the front line of real-world safety and risk management, translating user and operational signals into timely decisions, effective interventions, and improvements to our systems. This role sits on a team focused on building operational capacity for new, ambiguous, and fast-moving company priorities. The team defines what needs to be built, creates the operating model to support it, and works with partner teams to make the work scalable and durable over time. About the Role We are looking for a senior program manager to build the safety, quality, and risk operations supporting a new category of consumer devices. You will translate ambiguous product risks and evolving requirements into practical operating models, workflows, escalation paths, launch-readiness plans, and cross-functional decision-making. This is a foundational role: the systems you build will shape how OpenAI launches, monitors, and improves a new category of consumer devices safely at scale. You will help establish how potential safety incidents, product-quality concerns, sensitive customer escalations, privacy-sensitive issues, and other emerging device risks are identified, investigated, resolved, and incorporated into product and operational improvements. You will turn incomplete requirements into practical workflows, decision rights, launch plans, quality controls, measurement, and durable ownership. The role centers on program building, operational judgment, and execution. We welcome candidates from product safety, quality assurance, regulatory operations, technical program management, healthcare, medical devices, aerospace, consumer technology, and other environments involving complex products or regulated risks. Direct consumer-hardware experience is helpful but not required. The strongest candidates learn unfam

About the Team The Product Policy team is responsible for the development, implementation, enforcement, and communication of the policies that govern use of OpenAI’s services, including ChatGPT, GPTs, the GPT Store, Codex, and the OpenAI API. About the Role We are looking for a Research and Advisory Partnerships Lead to build and manage the relationships, partnerships, and advisory structures that bring independent external expertise into our product and policy decisions. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will identify and engage researchers, civil society organizations, subject-matter experts, and other external stakeholders whose perspectives can strengthen how we develop and deploy AI. You will establish and manage advisory councils, develop research partnerships with the academic community, and work closely with internal teams to translate external insights into actionable guidance. This role sits at the intersection of product, policy, research, and governance. It is well suited to someone who is comfortable building relationships across disciplines and designing processes that ensure outside expertise meaningfully informs internal decision-making. This role can be based in San Francisco or New York City. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Develop, launch, and manage external advisory councils and other governance mechanisms that provide structured input on product and product policy. Build and maintain relationships with external experts, researchers, civil society organizations, and other stakeholders who can inform high-priority product and product policy decisions. Identify when external consultation can improve internal decision-making, and develop engagement strategies tailored to specific products, policy questions, and emer

About the Team The Growth team drives user and revenue growth across ChatGPT’s consumer and business segments as well as other OpenAI products worldwide. We operate across the full funnel - from awareness and acquisition through activation, retention, and expansion - using a combination of global performance marketing, AI-powered workflows, in-product optimization, insights, experimentation, and creative ops engineering. About the Role We are hiring a Lifecycle Lead to build the company-wide owned-channel capability that helps teams reach users with relevant, timely, and trustworthy experiences. This senior, hands-on leader will set the lifecycle strategy, partner with Engineering to build the orchestration and deployment platform, and establish the operating model that allows teams across the company to launch and improve evergreen programs safely at scale. You will sit at the intersection of platform, product, and campaign strategy. You will partner with Engineering, Product, Data Science, and Analytics on the underlying systems, and with Product Marketing Managers and other client teams to design journeys that help new, active, and returning users reach value and build durable habits. In this role, you will: Partner with product to set the company-wide vision, roadmap, and operating model for lifecycle and owned-channel engagement. Partner with Engineering, Product, Data Science, and Analytics to shape the tooling and infrastructure for identity, audiences, eligibility, consent, triggers, orchestration, decisioning, frequency, experimentation, localization, quality assurance, and observability. Define scalable deployment workflows—including self-service and centrally supported paths, intake, templates, approvals, governance, service levels, and incident response—so teams across the company can launch safely and efficiently. Partner with Product Marketing Managers and other client teams to translate audience, product, and business goals into evergreen journey stra

About the Team At OpenAI, our User Safety & Risk Operations (USRO) team helps protect our products and users from abuse, fraud, safety risks, and other forms of misuse. We operate at the front line of real-world safety and risk management, translating user and operational signals into timely decisions, effective interventions, and improvements to our systems. This role sits on a team focused on building operational capacity for new, ambiguous, and fast-moving areas of work. The team defines what needs to be built, creates the operating model to support it, and works with partner teams to make the work scalable and durable over time. About the Role We are seeking a Device Safety & Risk Operations Specialist to build the safety operating model for a new category of consumer hardware. This is a senior individual-contributor role for someone who can turn emerging product risks and incomplete requirements into practical workflows, controls, launch plans, and durable systems. You will define how product-safety incidents, critical escalations, regulated cases, and privacy-sensitive issues should be identified, investigated, escalated, resolved, and learned from. You will also establish operational requirements for case management, data access, decision logging, quality assurance, monitoring, and cross-functional response. You will stand up priority workflows through launch and early operations, then help transition them into durable homes across USRO and partner teams. The right person combines deep operational judgment with strong technical and hardware product fluency. They can move from executive-level risk framing to detailed workflow design, tabletop exercises, launch readiness, frontline guidance, and post-launch improvement. Location / work model: San Francisco, CA; hybrid, 3 days/week in-office. Please note: This role may involve exposure to sensitive or concerning material. Strong discretion, judgment, and resilience are essential. In This Role, You Will:

About the Team OpenAI’s Industrial Compute organization is building the infrastructure required to support the next generation of frontier AI systems. Through a combination of strategic partnerships and self-built data center campuses, we are scaling the power, cooling, electrical, mechanical, and controls infrastructure needed to deliver compute at unprecedented scale. The Commissioning organization is responsible for ensuring this infrastructure is safely tested, validated, integrated, and transitioned into reliable operations. For our self-build campuses, the team operates through a hybrid delivery model: OpenAI provides commissioning leadership, discipline ownership, governance, and project integration, while commissioning partners provide field and test engineering capacity to support inspections, startup, testing, and turnover. About the Role We are seeking a Commissioning Project Lead to own the commissioning strategy and execution for a large-scale, self-build data center project. You will lead the overall commissioning program from early construction planning through startup, functional testing, integrated systems testing, and final turnover. You will establish the commissioning execution plan, integrate commissioning activities into the master project schedule, coordinate multidisciplinary readiness, and lead the vendor commissioning partners providing field and test engineering capacity. This role serves as the primary commissioning interface to project leadership, construction management, contractors, equipment vendors, operations, and commissioning partners. You will be responsible for creating clarity across organizations, identifying readiness and schedule risks early, and ensuring the facility progresses through testing and turnover against clearly defined acceptance criteria. The role will initially support planning and coordination in a hybrid capacity and transition to full-time onsite presence as construction, inspections, startup, testing, and t

About the Team At OpenAI, our User Safety & Risk Operations (USRO) team helps protect our products and users from abuse, fraud, safety risks, and other forms of misuse. We operate at the front line of real-world safety and risk management, translating user and operational signals into timely decisions, effective interventions, and improvements to our systems. This role sits on a team focused on building operational capacity for new, ambiguous, and fast-moving areas of work. The team defines what needs to be built, creates the operating model to support it, and works with partner teams to make the work scalable and durable over time. About the Role We are seeking a Device Safety & Risk Operations Specialist to build the safety operating model for a new category of consumer hardware. This is a senior individual-contributor role for someone who can turn emerging product risks and incomplete requirements into practical workflows, controls, launch plans, and durable systems. You will define how product-safety incidents, critical escalations, regulated cases, and privacy-sensitive issues should be identified, investigated, escalated, resolved, and learned from. You will also establish operational requirements for case management, data access, decision logging, quality assurance, monitoring, and cross-functional response. You will stand up priority workflows through launch and early operations, then help transition them into durable homes across USRO and partner teams. The right person combines deep operational judgment with strong technical and hardware product fluency. They can move from executive-level risk framing to detailed workflow design, tabletop exercises, launch readiness, frontline guidance, and post-launch improvement. Location / work model: San Francisco, CA; hybrid, 3 days/week in-office. Please note: This role may involve exposure to sensitive or concerning material. Strong discretion, judgment, and resilience are essential. In This Role, You Will:

About the Team The Statsig team within OpenAI builds the experimentation, feature rollout, dynamic configuration, and analytics systems that help OpenAI ship products with speed, safety, and evidence. Our work sits on the critical path for how product, engineering, research, and go-to-market teams learn from real-world usage and make high-confidence decisions. Statsig began as an independent company focused on helping builders move faster through trustworthy experimentation and feature management. After joining OpenAI, the team began its next chapter: bringing deep product expertise, customer intuition, and mature platform infrastructure into the product development system used by every OpenAI team. Today, teams across ChatGPT, Codex, model measurement, consumer monetization, business subscriptions, developer products, and shared infrastructure rely on Statsig to safely introduce new capabilities, measure impact, and roll changes forward or back with confidence. We are at a defining moment as adoption accelerates and the platform becomes a company-wide standard. About the Role We are looking for an Engineering Manager, Statsig Product to lead the product engineering organization responsible for Statsig’s post-acquisition journey at OpenAI. You will define how experimentation, rollout, configuration, and analytics become a simple, reliable, and trusted part of how every OpenAI product team ships. You will set strategy across multiple product and platform workstreams, build the organization and leadership structure needed for the next phase, and establish the operating model for a platform that serves teams across the company. The right leader can operate across product strategy, technical architecture, organizational design, developer experience, reliability, and executive alignment. You will help preserve what made Statsig strong while integrating it deeply into how OpenAI launches, measures, learns, and makes product decisions. In this role, you will: Build, lead,

About the Role We're looking for a Head of Competitive Intelligence to build and lead a world-class competitive intelligence function. This person will transform market signals into strategic advantage by developing the frameworks, analysis, and insights that inform our product strategy, go-to-market approach, and executive decision-making. This is not a research role. It's a highly cross-functional strategy role that sits at the intersection of Product, GTM, Research, and Leadership. You'll establish the systems, operating cadence, and analytical rigor that help the company understand where we win, where we're vulnerable, and how the market is evolving. What You'll Do Build and own the company's competitive intelligence strategy and operating model. Develop and maintain comprehensive competitive assessments, including Harvey Ball analyses, feature matrices, product comparisons, pricing analyses, and market landscape reviews. Create executive-ready competitive insights that influence product strategy, roadmap prioritization, pricing, and investment decisions. Build best-in-class objection handling and competitive messaging for Sales, Marketing, Customer Success, and Partnerships. Monitor competitor product launches, model releases, acquisitions, partnerships, pricing changes, funding, and GTM motions, synthesizing complex information into clear strategic recommendations. Establish repeatable processes and tooling for collecting, validating, and distributing competitive intelligence across the company. Partner closely with Product Management to inform roadmap decisions and identify areas of strategic differentiation. Collaborate with Marketing to sharpen positioning and messaging based on competitive dynamics. Support executive leadership with board-ready competitive analyses and market briefings. Build dashboards and reporting that track competitive movements and emerging industry trends. Develop frameworks that evaluate competitors across capabilities, enterprise r

About the Role As Enterprise Sales Manager, Banking, you will build and lead a team of Account Directors focused on driving strategic growth across the world’s largest banking institutions. You’ll be a hands-on front-line leader responsible for helping your team navigate complex enterprise sales cycles, deepen executive relationships, and drive adoption of OpenAI’s platform across highly regulated banking environments. This role will shape how OpenAI partners with global banks as they rethink productivity, operations, customer engagement, risk management, and software development through AI. You will help define the GTM strategy, operating model, and industry playbook for one of OpenAI’s most strategic verticals. Key Responsibilities Recruit, develop, and lead a high-performing team of Account Directors focused on large enterprise banking institutions across North America. Create a strong coaching culture with frequent deal reviews, account strategy sessions, ride-alongs, and structured 1:1s that elevate team performance. Define and refine the GTM strategy for banking, including account prioritization, executive engagement strategy, and territory planning. Drive disciplined pipeline generation, forecasting accuracy, and operational rigor across a complex enterprise sales motion. Guide teams through highly consultative, multi-stakeholder opportunities involving technology, security, compliance, legal, and procurement stakeholders. Help customers translate AI and API capabilities into measurable business outcomes across banking use cases such as employee productivity, customer operations, risk and compliance, software engineering, knowledge management, and workflow automation. Lead teams selling into highly regulated environments with a deep understanding of banking-specific risk, governance, and data security considerations. Partner closely with Product, Solutions Architecture, Technical Success, Legal, Security, and Finance to help customers successfully deploy AI a

About the Team With Codex we’re building an AI software engineer. One that you can pair with, delegate to, or even ask to take on future tasks proactively. Our team is a fast-moving group within OpenAI, bringing together research, engineering, design, and product. We iteratively build the Codex agent harness and product to get the most out of the model, and we iteratively train the model to be great at complex software engineering tasks. The Codex team is responsible for building state-of-the-art AI systems that can write code, reason about software, and act as intelligent agents for developers and non-developers alike. We operate across research, engineering, product, and infrastructure; owning the full lifecycle of experimentation, deployment, and iteration on novel coding capabilities. Codex Enterprise builds the ecosystem, governance, and enterprise capabilities that help Codex spread across developers, teams, and organizations worldwide. The User Activation team owns the product experiences that help developers discover Codex, understand its capabilities, connect it to their workflows, and turn initial usage into sustained adoption across teams. About the Role As Codex adoption grows, our challenge is no longer just building powerful AI capabilities. It is helping developers and teams quickly understand how Codex fits into their work, connect it to the tools and codebases they already use, and unlock workflows that make Codex feel like a true teammate. This role will help build the full-stack product surfaces that drive activation and adoption across Codex Enterprise. You will work across onboarding, workspace setup, integrations, discovery, collaboration, usage insights, and ecosystem capabilities that help Codex spread naturally through organizations. You will partner closely with product, design, research, infrastructure, GTM, and customers to identify where users get stuck, where teams fail to adopt Codex, and what product experiences can turn curiosity int

About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We are looking for a hands-on lead to build and run OpenAI's Incidents & Escalations function within User Operations. This is a player-coach role with a meaningful hands-on operating component. You will set the operating model and also step into active incidents and urgent escalations when needed, coordinating with on-call teams, driving clear ownership, supporting communications, and ensuring issues move through resolution and post-incident closure. During active incidents, you will coordinate with the relevant on-call teams and cross-functional responders across Engineering, Infrastructure, Support Delivery, Product, and Go-To-Market. You will help keep teams aligned, maintain timelines, clarify ownership, escalate when needed, and ensure internal, executive, customer-facing, and external communications are accurate and timely, including status page updates when required. For escalations, you will build and run the processes for tracking, triaging, mitigating, and resolving critical customer and user issues. After incidents and escalations, you will own the follow-through: retrospectives, root cause identification, action item tracking, trend analysis, and process improvements that reduce repeat issues over time. You will also help define the long-term operating model for incidents and escalations across Support D

About the Team At OpenAI, our User Safety & Risk Operations (USRO) team helps protect our products and users from abuse, fraud, safety risks, and other forms of misuse. We operate at the front line of real-world safety and risk management, translating user and operational signals into timely decisions, effective interventions, and improvements to our systems. This role sits on a new team within USRO focused on building operational capacity for new, ambiguous, or fast-moving areas of work. The team helps define what needs to be built, creates the operating model to support it, and works with partner teams to make the work scalable and durable over time. As a Strategic Operations Lead, you will focus on large, cross-functional initiatives that require clear thinking, technical fluency, strong execution, and the ability to bring structure to undefined problems. About the Role We are seeking a Strategic Operations Lead to drive new and existing strategic operating builds across User Safety & Risk Operations. This is a senior IC role for someone who can turn broad, undefined priorities into clear operating models, launch plans, requirements, stakeholder alignment, documentation, reporting, and execution rhythms. This role will often support initiatives where OpenAI is developing new products or partnerships and the operating model is still being defined. These programs have a direct user safety and risk nexus because new deployment models can change what signals OpenAI can see, who owns response decisions, and how user-impacting risks are detected, escalated, and resolved. You will clarify what OpenAI owns, what partner teams own, what signals we can reliably monitor, how issues should be escalated, and how the workflow should evolve from launch support into a durable operating model. The right person is highly strategic and deeply practical. They can move from executive-level framing to detailed workflow design, stakeholder management, SOPs, launch readiness, ri

About the Team The ChatGPT organization at OpenAI supports our mission by bringing advanced AI capabilities to hundreds of millions of users worldwide. The Image Generation team is responsible for one of the fastest-growing experiences in ChatGPT, enabling users to create, edit, and transform images through natural language. Recent breakthroughs in multimodal AI have dramatically improved image quality, instruction following, editing precision, consistency, and text rendering. We're building the systems and experiences that turn these research advances into products used daily by creators, professionals, businesses, and consumers around the world. Our team sits at the intersection of research, product, design, and infrastructure. We work closely with model researchers, mobile engineers, frontend engineers, and platform teams to build intuitive experiences and scalable systems that power image generation at global scale. Whether users are creating marketing assets, visualizing ideas, editing photos, designing products, or simply exploring their creativity, our goal is to make visual creation feel as natural as having a conversation. About the Role We are looking for an experienced Full Stack Engineer to join the Image Generation team and help shape the future of AI-powered visual creation. In this role, you'll own features end-to-end across both frontend and backend systems, building the experiences that enable users to generate, edit, organize, and interact with images inside ChatGPT. You'll work across the entire stack—from highly interactive user interfaces and real-time workflows to backend services, APIs, orchestration systems, and data infrastructure. This role is ideal for engineers who enjoy moving fluidly between product development and systems engineering, collaborating closely with design, product, and research teams to rapidly bring new AI capabilities to users. You'll help define entirely new interaction paradigms as multimodal AI continues to evolve. In