Operations Manager in United States

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake’s Release Engineering team builds and operates the systems that safely deliver infrastructure, platform, and product changes to production at global scale. We own the release platforms, rollout orchestration, and safety mechanisms that allow engineering teams across Snowflake to ship quickly while minimizing operational risk. Our mission is to make production deployments fast, safe, self-service, increasingly autonomous, and augmented by AI-driven intelligence and automation. This role sits at the intersection of developer productivity, distributed systems reliability, and large-scale multi-cloud infrastructure orchestration. At Snowflake, Release Engineering is a platform engineering function focused on building the systems, abstractions, and automation that make software delivery safe, scalable, and efficient across the company. In this role, you will Design and build continuous deployment and rollout infrastructure that safely ships changes across Snowflake’s large-scale, multi-cloud production environment. Build and evolve platform capabilities for progressive delivery, including staged rollouts, canarying, automated health checks, rollback controls, and guardrails that reduce blast radius during production change events. Improve engineering velocity by removi

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is building AI BI: a new way for anyone in a company to ask questions and get accurate, auditable answers from their data, whether as visualizations or plain-language insights. We are looking for a senior+ level full-stack engineer to help build this experience end to end. This is not about recreating every long-tail feature from legacy BI tools. We are building something lightweight, composable, and understandable by AI. The goal is to help business users, analysts, and data teams move from question to answer faster, while creating a product that is robust, scalable, and delightful to use. You should be excited to work across the stack, move quickly, and make strong product and engineering tradeoffs. The ideal candidate has experience building durable systems at enterprise scale, but is also comfortable operating with startup speed and ambiguity. In this role, you will Build core product capabilities for AI-native dashboards and analytics experiences using JavaScript (React), Go, Java. Drive projects end to end across frontend, backend, architecture, and product details. Partner closely with product, design, and sister teams to deliver cohesive user experiences. Make thoughtful tradeoffs between speed, quality, and long-term maintainability. Help shape technical

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Observe by Snowflake is an AI-powered observability platform built on the Snowflake AI Data Cloud and engineered for scale. We ingest and store logs, metrics, traces, and events on an open, scalable data lakehouse, using open formats like Apache Iceberg, at dramatically lower cost. A dynamic Context Graph and chat-based AI SRE provide rich context and automated workflows so teams can move from detection to root cause and resolution 10x faster. Leading engineering teams at companies like Capital One, Topgolf, and Dialpad rely on Observe to troubleshoot hundreds of terabytes of telemetry daily while maintaining reliability at enterprise scale. As part of Snowflake, Observe combines startup-style ownership and velocity with the global reach, operational excellence, and ecosystem of one of the world’s leading data platforms. As a Senior Technical Support Engineer, you will be a trusted advisor and technical resource for our customers. This is a hands-on role for someone who thrives in dynamic environments, loves troubleshooting complex technical issues, and is passionate about delivering exceptional support experiences. You’ll be responsible for resolving high-impact technical issues, driving customer success, and collaborating closely with product, engineering, and customer su

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Observe by Snowflake is an AI-powered observability platform built on the Snowflake Data Cloud and engineered for scale. We ingest and store logs, metrics, traces, and events on an open, scalable data lake using open formats like Apache Iceberg, delivering deep correlation and long-term analytics at dramatically lower cost. A dynamic Knowledge Graph and chat-based AI SRE provide rich context and guided workflows so teams can move from detection to root cause and resolution significantly faster. The Infrastructure team at Observe by Snowflake is responsible for building, scaling, and operating the development and production environments that power our observability platform. We are a small, highly collaborative team with a broad scope, focused on delivering reliable infrastructure while continuously improving the systems that support our engineers and customers. What You’ll Do Design, build, and operate scalable cloud infrastructure in AWS supporting a high-scale observability platform. Improve system reliability, performance, and operational visibility across development and production environments. Develop and maintain CI/CD pipelines and internal tooling to improve developer productivity and deployment safety. Identify and mitigate security risks, and help maintain intern

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Observe by Snowflake is an AI-powered observability platform built on the Snowflake AI Data Cloud and engineered for scale. We ingest and store logs, metrics, traces, and events on an open, scalable data lakehouse, using open formats like Apache Iceberg, at dramatically lower cost. A dynamic Context Graph and chat-based AI SRE provide rich context and automated workflows so teams can move from detection to root cause of production issue and resolution 10x faster. Leading engineering teams at companies like Capital One, Topgolf, and Dialpad rely on Observe to troubleshoot hundreds of terabytes of telemetry daily while maintaining reliability at enterprise scale. As part of Snowflake, Observe combines startup-style ownership and velocity with the global reach, operational excellence, and ecosystem of one of the world’s leading data platforms. The Team On the AI Backend team at Observe by Snowflake you'll be at the forefront of how AI is reshaping the way engineering teams operate; building the platform that powers intelligent, automated workflows across observability and beyond. Our team is small, and moves fast, with real ownership over hard problems that span agentic APIs, real-time pipelines, and AI quality. You'll work alongside talented engineers across ML, product, and

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Observe by Snowflake is an AI-powered observability platform built on the Snowflake AI Data Cloud and engineered for scale. We ingest and store logs, metrics, traces, and events on an open, scalable data lakehouse, using open formats like Apache Iceberg, at dramatically lower cost. A dynamic Context Graph and chat-based AI SRE provide rich context and automated workflows so teams can move from detection to root cause of production issue and resolution 10x faster. Leading engineering teams at companies like Capital One, Topgolf, and Dialpad rely on Observe to troubleshoot hundreds of terabytes of telemetry daily while maintaining reliability at enterprise scale. As part of Snowflake, Observe combines startup-style ownership and velocity with the global reach, operational excellence, and ecosystem of one of the world’s leading data platforms. In this role you will: Develop interactive, data-rich user interfaces using React, TypeScript, and Vega, with a focus on integrating LLM-driven features (e.g., natural language querying, generative UI, and AI-assisted data storytelling). Lead the end-to-end delivery of substantial product features, ensuring AI outputs are presented with high reliability and low latency. Work closely with PMs, UX designers, and AI/ML engineers to bridge t