Platform Operations Specialist in United States

Sapience AI is the collective intelligence platform for professional communities. We sit above the CRMs, AMS platforms, and knowledge bases that organizations already run, and we turn the expertise scattered across them into something every member can search, act on, and share. The intelligence a community needs is already inside it. Most organizations just cannot reach it. Knowledge lives in silos, in legacy systems, in the heads of a few experts, and in fragmented records no one can connect. We change that. Our work is grounded in four commitments: technology elevates people and never replaces them, the best expertise is already inside the community, everything is built on trust, and every deployment is purpose-driven for the organization it serves. Let’s achieve more, together. Where this role sits This role owns a product area end to end. Where the product marketer is the market lens, you are the person accountable for what we build, how it works, and whether it ships and succeeds. You lead a cross-functional team of engineers, designers, and applied AI specialists to turn strategy into a product members rely on. You own the roadmap for your area, the decisions inside it, and the outcomes it produces. You work at the center of the product organization, translating a clear point of view into shipped work that moves MINERVA and the COGENT architecture forward through each GR/GA milestone. Why this role exists In an AI market where capabilities can be copied in weeks, the advantage goes to teams that decide well and ship fast. Someone has to hold the point of view, make the calls, and keep a team building the right thing. Collective intelligence is hard product work: reasoning over messy knowledge, earning member trust, and fitting into how communities already operate. It needs an owner who can hold both the ambition and the details. The Senior Product Manager is that owner. You set direction for your area, make the hard prioritization calls, and are accountable fo

VTS's Lease integrations connect our platform to the property management and accounting systems - Yardi, MRI, JDE, and others - that our customers run their portfolios on. When those integrations are healthy, data flows automatically and customers trust what they see in VTS. The Integrations and API Support Advisor owns the health of these integrations end-to-end - proactively monitoring for failures before customers notice them, and resolving the inbound requests that come in when something breaks or needs to change. Success in this role is simple to state and hard to deliver: every integration stays active, and customers can always rely on the integrity of the data VTS is showing them. ** Please note that this opportunity is located in New York, NY, and requires this hire to work from our office 4 days a week. ** What you can expect as an Integrations and API Support Advisor: At VTS, you'll join the Integrations Support team as a critical layer between our customers' source systems and the VTS platform. You'll: Own Integration Health : Monitor active Yardi, MRI, SAP, and custom API integrations for failures, stalled syncs, and missed feeds. Proactively identify and resolve issues - such as failed nightly imports, integrations stuck in "processing," or ETL files not arriving via SFTP - before they escalate into customer-reported problems. Resolve Data Integrity Issues : Investigate and fix discrepancies between VTS and source systems, including mismatched square footage, missing or duplicated leases, orphaned records, incorrect rent or lease terms, and unit/space mapping errors. Trace root causes across the integration pipeline rather than just patching symptoms. Manage the Customer Support Queue : Respond to and resolve inbound tickets covering the full integration lifecycle - API credential and access requests, asset archiving and disposition processing, source ID/BU remapping, stacking and site plan corrections, and MRI/Yardi version upgrades and migrations. Par

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. We're seeking an experienced Commercial Counsel to join our growing legal team and serve as a strategic partner to our rapidly expanding enterprise sales organization. In this high-impact role, you'll drive complex commercial negotiations that fuel our growth, working closely with our sales teams to close sophisticated technology agreements with enterprise customers across diverse industries. You'll play a critical role in scaling our commercial legal processes while navigating the evolving landscape of AI-powered development tools and ensuring our customers can confidently deploy Replit's platform in their organizations. What You'll Do Drive Enterprise Deals : Serve as the lead legal advisor for complex, high-value enterprise sales transactions, working directly with our Account Executives and customer legal teams to negotiate and close sophisticated software agreements Navigate AI & Technology Compliance : Help enterprise customers understand and navigate the legal and regulatory implications of adopting AI-powered development tools, addressing data privacy, security, and compliance requirements across various industries Build Scalable Frameworks : Design and implement contract playbooks, template agreements, and streamlined processes that enable our sales team to move quickly while maintaining legal rigor as we scale Risk Management : Identify, analyze, and proactively manage complex commercial and legal risks while maintaining deal velocity in our fast-paced, high-growth environment Cross-Functional Partnership : Collaborate closely with Product, Engineering, Security, and Privacy teams to ensure our commercial offerings align with product capabilities and regulatory requirements Strategic Advisory : Provide st

About Taskrabbit: Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024, 2025) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed! Prior to applying please note: This role is hybrid requiring 2 days in office at our San Francisco hub every Tuesday & Wednesday (located at 130 Sutter St, San Francisco, CA). About the Role: The Architecture Team drives Taskrabbit's Platform Modernization efforts, guiding engineering teams toward our Target State Architecture (TSA). As a Staff Software Architect, you'll serve as an embedded representative of the Architecture team, partnering with engineering teams across the platform to accelerate their modernization work. You'll operate as a subject matter expert on platform modernization within a small team of architects, applying AI-assisted and Spec-Driven Development (SDD) practices to help teams build new components using our Target State Architecture stack of technologies. This role is hands-on and results-oriented: pairing directly with engineers and technical leads, not just advising from the sidelines. You will be: Act

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role Modal's LLM inference platform delivers frontier performance for open-source models with best-in-class elasticity and developer experience, made in part possible by our custom runtime with GPU memory snapshots and multi-cloud substrate . We're looking for a leader to own the direction and execution of this platform to continue to establish us as the clear market leader, working closely with customers like Cognition, Doordash, Ramp, and many more. You'll be leading a group of highly talented engineers working on our market-leading LLM inference offering, spanning the serving stack, routing infrastructure, internal agentic optimization platform, and the user-facing product surface area. This is a hands-on leadership role — expect to split your time between technical contribution, product shaping and people management depending on what the team needs. You'll set direct

About Taskrabbit: Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024, 2025) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed! This role is hybrid requiring 2 days in office at our San Francisco or NYC hub every Tuesday & Wednesday. About the Role Machine Learning is a cornerstone at Taskrabbit, and we're looking for a Staff Machine Learning Engineer to join our team and lead the next phase of our customer retention strategy. This is a critical, full-stack role for an individual who is passionate about the end-to-end lifecycle: from initial research and model development to building the robust systems that power repeat customer engagement and lifetime value growth at scale. Taskrabbit's greatest growth opportunity lies in deepening customer relationships and accelerating repeat purchases. Our most valuable customers are those who return frequently, discover new service categories, and increase their spending over time. There's significant untapped potential in the marketplace: repeat customers spend 3-5x more than one-time users, and category expan

About Taskrabbit: Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024, 2025) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed! This role is hybrid requiring 2 days in office at our San Francisco or NYC hub every Tuesday & Wednesday. About the Role Machine Learning is a cornerstone at Taskrabbit, and we're looking for a Staff Machine Learning Engineer to join our team and lead the next phase of our customer retention strategy. This is a critical, full-stack role for an individual who is passionate about the end-to-end lifecycle: from initial research and model development to building the robust systems that power repeat customer engagement and lifetime value growth at scale. Taskrabbit's greatest growth opportunity lies in deepening customer relationships and accelerating repeat purchases. Our most valuable customers are those who return frequently, discover new service categories, and increase their spending over time. There's significant untapped potential in the marketplace: repeat customers spend 3-5x more than one-time users, and category expan

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Team Product Platform builds and owns the shared foundations the rest of Replit is built on, spanning the full stack so every other team can ship features safely and quickly. Identity & Authorization defines how people, agents, sandboxes, and services prove who they are and what they can do. These systems protect critical product and service interactions across Replit's web product, Agent, enterprise controls, and internal services. Our work is high-leverage and horizontal: when identity and policy are clear, reliable, and easy to adopt, every other team can move faster without rebuilding security controls. We are a small, collaborative team that values curiosity and clear thinking over pedigree, and we work in the open by bringing each other the problem rather than just the request. We care more about how you reason and build than the route you took to get here. About the Role As a Software Engineer , you will design, build, and operate the identity and authorization systems that protect critical interactions on Replit, including Agent acting on behalf of a user or holding their own identity. The work is guided by a few simple questions: Can every protected request prove which workload made it, which principal it represents, and who is acting on that principal's behalf? Can product teams express policy once and trust the same decision across web, mobile, Agent, and internal services? Can enterprise administrators control who can access each workspace, app, connector, and Agent capability without navigating a permission maze as well as having a legible ledger of decisions? Can Agent act for a user across long-running and durable work without receiving broad or long-lived credentials? Are identity and auth

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role Join Replit's key teams across the company, such as AI Research, Strategic Finance, or the Office of the CEO, for a unique paid internship built for sharp quantitative and creative minds. You will work alongside our top executives, in addition to world-class engineers, designers, and finance team on some of the hardest problems in AI-native software creation and accelerating key areas of our business. We are creating a dedicated track for students with strong mathematical backgrounds because the problems we are solving sit at the intersection of deep math and applied AI, including agent reasoning, systems optimization, and improving how our models learn and perform at scale. Your work will directly shape how millions of users build software. You Will: Contribute to real engineering problems that push the boundaries of AI-powered software creation Collaborate with engineers, designers, and product managers on infrastructure that powers Replit's platform Prototype novel approaches to problems in AI, systems, or tooling where mathematical rigor is the differentiator Ship work that impacts millions of developers globally, in an environment where your ideas are heard and often implemented Required Skills and Experience: Currently pursuing a Bachelor's, Master's, or PhD in Mathematics, Computer Science, Computer Engineering, Statistics, Physics, or a related quantitative field At least one semester of schooling remaining after the internship Demonstrated excellence in competitive mathematics such as IMO and IOI, quantitative research, or advanced coursework Genuine curiosity about AI, agent systems, company building, or developer tooling Extremely bullish on Replit and the future of AI-native software creation

About the Role As an Account Director for Higher Education in AMER, you will own strategic relationships with colleges, universities, and higher education systems as they move from AI experimentation to responsible, institution-wide transformation. You will work with presidents, provosts, CIOs, CTOs, academic and administrative leaders, researchers, security teams, and procurement stakeholders to define priority use cases, build the technical and governance foundation for deployment, and translate institutional goals into a multi-year AI transformation roadmap. You will own the commercial and customer journey end to end—from territory strategy, pipeline creation, and executive alignment through evaluation, procurement, deployment, adoption, consumption, value realization, and expansion. This is a deeply technical, consultative sales role. You will be expected to understand AI capabilities and limitations, integration patterns, data governance, privacy, security, and change management; partner effectively with technical experts; and remain accountable for measurable customer and revenue outcomes after signature. In this role, you will: Own and execute the AMER higher education territory and account strategy, prioritizing institutions where OpenAI can support meaningful, responsible, and scalable transformation. Create pipeline and lead complex, multi-threaded new-business and expansion opportunities from first engagement through procurement, deployment, adoption, and value realization. Engage credibly with presidents, provosts, CIOs, CTOs, academic leaders, researchers, administrators, security teams, legal, procurement, finance, and end-user champions. Lead cross-functional pursuit and account teams across Solutions Engineering, Customer Success, Product, Research, Security, Legal, and other functions to design evaluations, pilots, technical validation, executive business cases, production deployments, and adoption plans. Translate AI model and platform capabilities

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role Replit is experiencing extraordinary growth across our customer base and seeking a Mid-Market Account Manager with strong communication skills to drive retention, expansion, and customer success. Candidates with Sales or Account Management experience in SaaS, particularly with some technical background (i.e. having some coding knowledge or prior experience at other developer tool companies) are ideal. We believe this role offers a distinctive opportunity for people who excel in client-facing situations and have a passion for customer success and AI. You'll leverage your skills to help customers maximize value from Replit's platform while driving sustainable revenue growth. In this role you will: Execute renewal processes with a focus on expansion and long-term partnership development Serve as the primary relationship owner for your assigned customer portfolio, ensuring high satisfaction and retention Champion customer success by helping businesses realize the transformative potential of AI-powered software creation Lead onboarding programs that accelerate customer time-to-value and platform adoption Guide customers through Replit's rapidly evolving feature set, including Agent 3's autonomous capabilities, Plan Mode, and automation tools Maintain accurate customer health scores and renewal forecasting data in Replit's CRM (Hubspot) Gather and communicate valuable customer feedback, championing their interests within Replit Optimize customers' use of the Replit platform through ongoing training, support, and strategic guidance Required skills and experience: 3-5+ years in a quota-carrying Sales or Account Management role managing a mid-market book in SaaS or developer tools Proven ability to expand product

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the role: Join our FDE team and work directly with some of the world's largest organizations to turn their most ambitious ideas into production applications on Replit. As a Forward Deployed Engineer, you'll partner closely with customers to understand their technical and business needs, architect solutions, and build the integrations and applications required to deploy Replit successfully within complex enterprise environments. This is a deeply technical and hands-on role. You won’t just advise customers on what to build—you’ll build alongside them. You’ll take applications from initial idea and prototype through deployment and production, navigate complex enterprise environments, and solve the technical challenges that emerge when AI-powered software development meets real-world infrastructure, data, security, and organizational constraints. You will: Build with Customers: Embed with strategic enterprise customers to design and build high-impact applications and AI-powered workflows on Replit, taking projects from initial concept through production deployment. Architect Enterprise Solutions: Design secure, scalable architectures that connect Replit with customers’ existing systems, data, APIs, identity providers, and infrastructure. Integrate with the customer's stack: SSO, data warehouses, internal APIs, and SaaS systems. Own Technical Deployments: Serve as the technical owner for complex enterprise implementations, identifying blockers, debugging issues, and driving projects through to successful production adoption. Bridge Customers and Product: Develop a deep understanding of how enterprises use Replit and translate field insights, technical constraints, and recurring customer needs into actionable feedback

About Supabase Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. About the Role We're looking for a Developer Relations Engineer based in New York, NY to join our team and help more developers discover, learn, and build with Supabase. You'll create high-impact content, build real-world projects, and represent Supabase across communities and events. If you're equally energized by writing code and teaching others, this is the role for you. Why This Role Matters Supabase is growing fast with 350,000+ developers , 1,000+ OSS contributors , and a thriving open source ecosystem. Our users are builders, startup founders, weekend hackers, and engineers scaling to millions of users. DevRel is how we meet them where they are: through content, community, and code. We're building a community of communities that brings together developers from many backgrounds, including first-time open source contributors. As a DevRel Engineer, you'll be a bridge between Supabase and the broader developer ecosystem, helping people get started, go deep, and feel connected. What You'll Do Make content — Publish compelling technical content, especially video, to help developers learn Supabase quickly Build demos and tutorials — Ship real-world apps using Supabase and tools like Next.js, React, and Stripe. Write guides that others can follow and remix Represent Supabase — Speak at meetups, livestream builds, and engage with the developer ecosystem. You'll be a visible and trusted voice of the platform Support and grow the community — Celebrate contributors, answer questions, highlight cool projects, and bring developer feedback to the team Collaborate across the company — Work with engineering, product, and growth to amplify launches, prioritize content, and reduce friction for new users Yo

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role Search is being rebuilt in real time. Millions of people now start with a question to ChatGPT, Claude, Gemini, or Perplexity, and the answer they get decides which products they try. When someone asks how to build an app, a website, or a tool for their business, Replit needs to be the answer. We're hiring an AEO/GEO/SEO Lead to own how Replit gets discovered, across AI-generated answers and traditional search. This is a zero-to-one role. You'll define the strategy, then execute it yourself with AI-leveraged production, agency partners, and cross-functional teams behind you. You'll work daily with our Web, Growth, Brand, Content, Product, Engineering, and Analytics teams. The fastest-growing AI-native companies have already turned AI answers into a primary acquisition channel. Your mandate is to do the same for Replit: grow AI referral traffic into one of our largest sources of new builders, keep our traditional search presence compounding, and make Replit the platform AI assistants recommend when anyone wants to build software. Replit moves fast. We ship continuously, experiment relentlessly, and aim to make every builder more productive and creative. We're looking for someone who thrives in that environment: part strategist, part operator, part scientist of a channel that changes every month. What You'll Do Own the AEO/GEO Strategy Define where Replit must show up across ChatGPT, Claude, Gemini, Perplexity, and Google AI Overviews, for which prompts and buyer intents, and build the playbook to win those answers. Set targets, sequence the roadmap, and defend the strategy with data. Win Citations Across the Open Web LLMs cite what they trust: Reddit threads, YouTube videos, high-authority publications, co

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. Role Summary As a Social Media Support Specialist, you are at the forefront of helping developers create while managing our social media presence and community interactions. You'll assist developers with complex technical issues, billing inquiries, account management, and product usage questions across multiple channels including X (Twitter), LinkedIn, Reddit, Apple/Google Play stores, and other relevant platforms. You will help bubble up what is important to Replit's engineering and Product teams, and what needs improvement to your own team, while also serving as a key voice in our social media community engagement. We use tools like Zendesk, Sprout Social, Linear, Slack, Stripe, Orb, Notion, and Replit itself to get the job done, alongside social media management platforms for X, LinkedIn, and Reddit. You will work on a small, global team of support specialists and engineers united by Replit's mission to make the next billion software creators. Together, you'll ensure developers worldwide have the support they need to bring their ideas to life. In this role you will… Work directly with Replit customers via support tickets and social media accounts to solve account, billing, and product issues Manage and respond to customer inquiries and community discussions on X (Twitter), LinkedIn, Reddit, and Apple/Google Play stores, with the possibility of expanding coverage to additional platforms as we grow Monitor social media channels for product feedback, technical issues, and community sentiment Manage escalations from social media channels and coordinate with appropriate internal teams to ensure timely resolution Collaborate with the rest of the Support team in telling the story of our users to the rest of Replit Work cro