We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. The FinOps function is responsible for financial accountability, visibility, and optimization across all engineering-related spend at Plaid. This includes cloud infrastructure, AI/ML and data workloads, third-party SaaS tools, and other technical investments that support Plaid’s products and internal platforms. The team operates at the intersection of Engineering, Product, and Finance, ensuring that spending decisions are transparent, intentional, and aligned with product strategy and business priorities. Rather than functioning as a cost-control or approval layer, FinOps enables teams to understand, own, and optimize their spend while maintaining engineering velocity. Responsibilities Monitors and analyzes engineering spend across cloud, AI/ML, data platforms, and SaaS, identifying trends, anomalies, and optimization opportunities. Builds and maintains forecasts for engineering spend, partnering with Finance and engineering leaders to understand drivers, assumptions, and risks. Partners with engineering, product, and TPMs to incorporate cost considerations into roadmaps, architectural decisions, and execution plans. Leads cost optimization initiatives, such as rightsizing, commitment strategies, an
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Product Design Ai Products Manager in New York
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We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Our Fraud Intelligence team's mission is to turn fraud signals into insight that our EPD teams transform into improvements across Protect, IDV, Signal, and Guaranteed Payments. We believe transaction patterns, device signals, identity linkages, and behavioral data are dramatically underleveraged tools in fraud prevention, and we ground our products in what adversaries are actually doing right now. As the Fraud Intelligence Lead, you will build and run a small, high-leverage team of Fraud Intelligence Analysts (and eventually a Staff Researcher) responsible for live casework across Protect, IDV, and Payments/ACH. You'll operate as a player-coach, hiring and coaching your team while staying close enough to the work to personally pick up casework and SEV response when needed. Responsibilities Team Building & People Leadership Set the casework quality bar: define what rigorous investigation, triage, and reporting look like for the team Coach analysts on investigation technique, pattern synthesis, and translating findings into product/model input Operating Model & Cross-PA Partnership Own coverage allocation across the Protect/IDV and Payments/ACH pods, including flexing assignments as volume shi
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Plaid's Infrastructure team builds the platforms and tooling that help engineering teams develop, deploy, and operate production systems safely. Release Engineering owns the path from merge to production, including Plaid's zero-touch deployment system, progressive rollouts, metric-gated analysis, and automatic rollback. Our goal is to make safe shipping the default for every product team. As a Staff Site Reliability Engineer on Release Engineering, you'll define and scale Plaid's reliability practices across product engineering. You'll architect our SLO and error-budget programs, drive the adoption of progressive delivery, and ensure new products are production-ready. By partnering across product and platform teams, you'll translate complex production needs into intuitive, self-service tooling. This is a hands-on technical leadership role where you'll shape the future of our deployment systems—ensuring they remain fast and safe even as AI-assisted development increases code velocity. What excites you Lead the expansion of reliability standards across product engineering, converting foundational infrastructure into lasting operational habits and tooling. Architect and manage the SLO and error-budget
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. The Customer Operations team sits at the center of how we scale world-class customer experiences at Plaid. As the Customer Operations Leader, you'll own the strategy and execution of all global ops initiatives in a director level role — leading a team across product operations, customer experience engineering, technical enablement, and org development. As Customer Operations Leader, you'll focus on scaling operations and enablement across the full customer lifecycle for our Customer Engineering organization, including Support, Technical Account Management, Sales Engineering and Professional Services. You'll be responsible for building our VoC programs as a strategic lever to drive insights from our frontline teams into product improvements and adoption strategies. You will build tooling and programs with measurable outcomes that remove friction for customers and empower our customers to serve themselves. Responsibilities Hire, develop, and lead a high-performing Customer Ops team across Product Operations, Customer Experience Engineering and Technical Enablement Own operations strategy and execution across the full customer lifecycle for Support, Technical Account Management, Sales Engineering and P
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Security Engineering is the engineering function inside the Plaid security org that focuses on developing the industry-leading security systems and infrastructure. Security Engineering owns most of Plaid’s security-related infrastructure: secure data storage, key management systems, internal identity platform, internal authentication systems, internal permission management, and internal authorization service. We develop solutions across data encryption, key management, access control, and data loss prevention to protect sensitive consumer data. We believe in the Zero Trust security model and are always looking for ways to improve our authentication and access control platforms. About the role: You will develop security capabilities to secure Plaid infrastructure and sensitive data access. You will lead the team’s strategic planning in collaboration with the manager and other senior engineers. You will own, maintain, and build Plaid’s security infrastructure and services like IAM Gateway, Key Management System and Network Firewall. You will consult with product engineers to ensure Plaid services meet security standards. You will help educate and support other engineering teams to improve security in
We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. At Plaid, our mission is to unlock financial freedom for everyone. There has never been a better time than now to start building the future of fintech with us. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo and SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 11,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. The BizOps team is focused on solving some of Plaid's most pressing business issues. We are a small team of high-impact, low-ego generalist problem solvers. This role partners directly with leaders across Product and GTM on a mix of strategic and operational work with a direct, quantifiable impact on our customers, partners, and P&L. You will work on problems that directly shape how Plaid operates across its largest revenue lines and most critical partnerships - owning analysis, operating cadences, and cross-functional pro
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Our Majors sales team is expanding and we are seeking a qualified Account Executive, Media & Entertainment with expertise in the industry and a “hunter” mentality. In this role you will use your creative prospecting skills to strategically pursue net new business and customer acquisition. Your role will encompass prospecting, developing, and closing business within a timely manner while focusing on the clients’ requirements. This role is a unique opportunity to contribute in a meaningful way to high visibility, high impact projects. You will be successful in this role if you are able to act with autonomy, take accountability and be open to new perspectives and ideas. Our team carries a deep curiosity to learn and are always looking for innovative ways to meet and exceed our customers needs. AS AN ACCOUNT EXECUTIVE AT SNOWFLAKE YOU WILL: Become an expert on Snowflake’s product and conduct discovery calls, customized demos, and presentations to prospective customers Be the trusted advisor to the customer by understanding their existing and future IT roadmap to drive the Snowflake solution within the marketplace Prospect qualification and the development of new sales opportunities and ongoing revenue streams Land, adopt, expand, and deepen sales opportunities with accounts
From $91K/yr
About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Lead complex client partnerships and set the standard for strategic account management. The opportunity: The Sales team at Flexport is critical to our mission, fostering deep, lasting relationships that drive client success and accelerate global trade. As an Account Executive III (Farmer), you own some of Flexport's most complex and highest-opportunity client relationships in North America. Your accounts span multiple shipping modes and trade lanes — ocean, air, trucking, customs — and require genuine supply chain expertise to navigate well. You don't just manage these relationships; you shape them. You bring a strategic point of view to every client engagement, lead business reviews that drive meaningful decisions, and connect the dots across Flexport's full product suite to unlock growth. You operate with full autonomy, deliver against a high bar on revenue and retention, and are increasingly the person junior teammates turn to when they need guidance. You will: - Own end-to-end success for a portfolio of complex, multi-modal Flexport accounts in North America — including accounts with significant revenue potential and high operational intensity. -
From $57K/yr
About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Your Launchpad into Global Trade The opportunity As a Customs Specialist, you won't just be starting a job; you'll be starting a career at the heart of international trade. You'll join our core Customs team—a product poised for more than 10x growth in the next five years—and play a pivotal role in how goods move around the world. You'll be on the front lines, working with clients, shippers, and government agencies to clear goods across international borders. Forget old-school logistics; here, you'll use Flexport's state-of-the-art technology to automate processes and set new industry standards. You’ll be surrounded by industry leaders in a vibrant, supportive environment that’s built on teamwork and innovation. We invest in our people with continuous learning opportunities to help you grow into a thought leader in the customs field. What you’ll do Become a global trade expert by navigating the complex world of customs regulations to ensure goods comply with international laws. Keep supply chains moving by managing the essential documents and data needed for smooth customs clearance to CBP. Build your client management skills by collaborating with
From $131K/yr
At Datadog, People Operations is more than just human resources—it’s a data-driven team dedicated to constantly improving the way we hire, develop, and support our most valuable asset: our people. Our People Operations team are strategic problem solvers who work closely with leadership and employees to ensure that Datadog keeps scaling smoothly and remains a great place to work. Datadog is seeking a HRIS Manager who will be responsible for managing and supporting projects within People Technology. This hands-on technical role demands excellent knowledge of HR business processes and methodologies along with a strong analytical and reporting background. A successful candidate will have a solid understanding of Workday and the ability to focus on one or more of the functional areas in People Operations. This will include the ability to assess systems and business processes, coordinate with peers, project managers, and management on impacts to other Datadog systems or business processes. You will play a critical role in the continued deployment of new functionality, developing solutions and enabling the continued growth of Datadog. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Own the end-to-end product lifecycle for your pod's systems and processes—from gathering requirements and designing solutions through testing, delivery, and adoption. Serve as the Workday subject matter expert for your domain, advising stakeholders on configuration best practices, optimization opportunities, and governance. Assess when Workday is the right tool and when a specialized third-party platform better serves the business. You'll partner with stakeholders on those decisions and own the requirements that follow. Understand integration concepts
From $120K/yr
Datadog is seeking an Indirect Tax Manager to oversee U.S. sales and use tax compliance, support related audits, and coordinate VAT/GST obligations across our global entity portfolio. You will partner with external advisors and cross-functional teams to address evolving indirect tax requirements, strengthen controls, and embed tax considerations into business systems and processes. This role offers the opportunity to manage complex, multi-jurisdictional workstreams while helping scale a global indirect tax function. You will also expand your expertise across tax technology, e-invoicing, compliance operations, and international tax matters as Datadog continues to grow. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Review U.S. multi-state sales and use tax filings prepared by the team, ensuring accuracy and alignment with established nexus and taxability positions Support U.S. sales and use tax audits, notices, and inquiries by coordinating documentation, technical analysis, external advisors, and communications with tax authorities Coordinate VAT/GST compliance and recovery activities across Datadog’s international entity portfolio, partnering with advisors across EMEA, APAC, and LATAM Monitor changes in nexus, taxability, VAT/GST, e-invoicing, and e-reporting requirements, and communicate relevant impacts to internal stakeholders Partner with Accounting, Revenue, Legal, Procurement, and Engineering to incorporate indirect tax requirements into billing systems, ERP configurations, controls, and new market or product initiatives Develop and maintain process documentation, audit-readiness materials, workstream tracking, and SOX-aligned controls that support a scalable indirect tax function Who You Are: Experienced in progressive indirect tax roles within
From $192K/yr
Datadog's Application Performance Monitoring (APM) provides deep visibility into the health, performance, and lifecycle of modern distributed applications, tracing requests from end-user devices (web and mobile) through to backend services. Our goal is to help customers detect root causes faster, optimize application performance, and improve resource efficiency at scale. As the Engineering Manager for APM Serverless, you will help define and deliver the end-to-end serverless APM experience, from auto-instrumentation through troubleshooting, and ensure that OpenTelemetry and Datadog-native customers alike have a frictionless and performant journey. You will also lead efforts to expand coverage of cloud-managed services across providers, ensuring customers can seamlessly trace and monitor critical services in all major and emerging cloud environments. We’re looking for an experienced engineering leader who thrives at the intersection of infrastructure and developer experience. You should care about well-designed APIs, observability-first thinking, and building systems that empower other developers. This is a high-leverage role that will influence how developers across the industry understand and instrument their serverless workloads. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Lead a polyglot team of 8-9 engineers and partner closely with Product and Engineering teams across Datadog to deliver industry-leading serverless capabilities that power consistent, scalable, and intuitive instrumentation across languages. Drive a domain that is technically rich: Lambda, Azure Functions, GCP, OTel billing, Rust, durable functions, distributed tracing across managed services. Engineers on this team work
From $68K/yr
G&A at Datadog rapidly scales the physical space, hiring, onboarding, and financial and legal systems to keep our business running in top form. As a Deal Desk Analyst, you will work cross-functionally with our Sales Operations, Billing, Contracts and Legal teams to provide quoting and deal structuring support to the Global Sales Team. This will be a growth position as Datadog’s business continues to expand. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Develop in-depth knowledge of Datadog’s licensing and pricing models to provide deal structuring and quoting support to our global sales teams Be a creative problem solver who finds a way to meet customers’ needs while adhering to Datadog’s selling policies Solve customer satisfaction issues following execution of the deal Actively negotiate deals directly with the customer as needed Work cross functionally across various stakeholder groups including legal, contracts, sales operations, order management, revenue, finance and product management Function as point of contact and subject matter expert for Sales on deal pricing matters Drive adherence to internal controls, protocols and business rules Who You Are: At least 4 years of overall experience including related processes such as sales operations, finance, sales strategy, and sales enablement At least 2 years of experience with deal structuring/quoting complex SaaS transactions for a fast-growing multi-national company Working knowledge of revenue recognition principles Must be comfortable representing the company to customers in negotiations and resolving customer satisfaction issues Strong attention to detail Ability to multi-task Strong communication skills Ability to work in fast paced, high press
About the team OpenAI’s Forward Deployed Engineering team partners with healthcare organizations to deploy production AI systems across clinical, operational, and member-facing workflows. We work at the boundary of customer deployment and core platform development, using customer engagements to define repeatable architectures, evaluations, integrations, and operating standards for complex, regulated healthcare environments. About the role We are hiring a Forward Deployed Engineer (FDE) to own end-to-end deployments of our models within healthcare organizations, including payers, providers, health systems, and healthcare technology companies. You will lead technical discovery, architecture, implementation, evaluation, productionization, and handoff, translating complex customer workflows, data, infrastructure, and regulatory constraints into production AI systems. You will measure success through production adoption, measurable workflow impact, and evaluation loops that establish customer-specific benchmarks, acceptance criteria, and launch readiness. You’ll collaborate directly with customer technical and operational teams, alongside internal Business, Research, Product, Engineering, and Security partners, to deliver solutions and translate deployment learnings into product improvements. This role owns the technical solution; ownership of the commercial or executive relationship is not required. This role is based New York City. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required. In this role you will Own the technical solution end to end, from customer discovery and workflow scoping through architecture, hands-on implementation, evaluation, production deployment, adoption, and handoff. Partner credibly with customer engineers, operators, and domain experts to frame ambiguous problems, define scope, and translate payer, provider, or health-system workflows into technical requirements and measurab
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