Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Risk Management Overview: The Core Payments Strategy & Execution team tackles critical strategic opportunities and challenges across Mastercard’s most foundational business. This role is suited for a senior risk leader with a passion for payments, innovation, and operating at enterprise scale. Mastercard powers an inclusive, digital economy that makes transactions safe, simple, smart, and accessible for everyone, everywhere. Through secure data, trusted networks, and strong partnerships, we help individuals, businesses, financial institutions, and governments realize their greatest potential. Our Decency Quotient (DQ) shapes how we operate—guiding a culture of inclusion, collaboration, and integrity that enables better decisions, stronger innovation, and better outcomes. Role Description: The Director, Risk Management – Core Payments is a senior risk leader responsible for supporting the design, execution, and continuously strengthening the risk management framework supporting Mastercard’s Core Payments business. This role partners closely with business leadership and the second and third lines of defense to anticipate, mitigate, and remediate risk while enabling responsible growth. This position requires deep expertise in enterprise risk management, regulatory environments, and operational r
Jobs in United States
Product Support Engineer in United States
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Explore current product support engineer jobs across United States. Filter by work mode, employment type, experience, department, date posted and distance.
About the Team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. The Creator Partnerships team supports that mission by building trusted relationships with creators, talent, experts, and organizations that help people understand and use AI in meaningful ways. We work closely with teams across OpenAI to develop thoughtful partnerships and programs grounded in trust, usefulness, cultural relevance, and measurable impact. Our focus extends beyond promoting individual product features. We aim to help partners discover valuable applications of AI, share credible insights with their communities, and create lasting value for both OpenAI and the people we work with. About the Role We are seeking a Scaled Partnerships Manager to own the agency relationships and operating systems that enable OpenAI to work with influencers and creators at scale. This person will manage key creator marketing agencies and platforms, establish clear standards for selection, pricing, deliverables, brand safety, execution, and measurement, and ensure our programs are both culturally credible and operationally rigorous. You will translate go-to-market priorities into repeatable creator programs across a mix of micro, mid-tier, and larger creators. You will be accountable for the full agency and campaign lifecycle, from annual planning and briefing through execution, paid amplification, reporting, optimization, and post-program learning. This role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In This Role, You Will Lead scaled creator marketing programs aligned to business priorities. Own the creator agency portfolio, including partner selection, scopes, budgets, staffing, performance expectations, operating cadence, and business reviews. Build a clear agency model that defines each partner’s role, internal and external ownership, and how work moves from brief
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: The Opportunity The Senior Analyst, Operations Analytics is a cross-functional internal consultant to the business that will work across several business units, with a primary internal customer group, but will also support other functions, as needed. This role is responsible for completing a wide range of quantitative and qualitative analyses to help inform company strategy and run the business more efficiently and effectively. This position will work primarily in support of our Supply Chain, Manufacturing, Warehousing, and Logistics, as well as other enabling functions across the business. What’ll You’ll Work On • Build and maintain analysis, models, or dashboards to support process optimization, forecasting, capacity planning, economic optimization, and performance management processes. • Analyze company data to identify trends, issues, and opportunities for improvement. Support fact-based decision-making and measurement of operational effectiveness (i.e., new process operating as designed) and/or economics (i.e., ROI) of company initiatives. • Evaluate the economic and/or operational impact of new products and/or strategies. Effectively compile and communicate findings to leadership or stakeholders verbally, visually, and in writing. • Perform ad hoc reporting and analysis, as needed. • Support multiple business units and supporting functions in making key strategic decisions. Liaise cross-functionally beyond primary internal customer group; including, but not limited t
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Mergers & Acquisitions Manager, Strategic Investments Job Description Summary The Manager, Strategic Investments is an integral member of the team driving all phases sourcing, executing and overseeing strategic investments at Mastercard. The qualified candidate will be a member of a highly visible team and responsible for driving investment efforts in the Start Path fund, while also assisting with broader strategic investments, and portfolio management. The position reports to VP, Mergers and Acquisitions (Minority Investments). The candidate will lead strategic minority investments Mastercard’s Start Path program with the following primary responsibilities: • Oversee the end-to-end Start Path investment process: including but not limited to business case development, cross-functional diligence, and negotiating transaction terms with founders • Evaluate strategic fit of prospective investments against Mastercard’s priorities, including asset enhancement, ecosystem reach, and engagement expansion • Prepare executive level materials for Investment Committee and senior leadership, including investment memos, strategic rationales, and risk/mitigant frameworks. • Manage the Start Path investment portfolio: (i) point of contact for founders, internal stakeholders, and executive sponsor
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Capital Markets Overview: The Corporate Treasury team performs all global treasury activities for Mastercard, including capital planning, rating agency relationships, foreign exchange risk management, cash management/positioning, pensions asset-liability management, capital markets transactions (debt issuance, equity share buy-back), credit facility management, intercompany funding. We are seeking a highly motivated Manager to join the Debt Capital Markets team within Corporate Treasury. This position will be based in Purchase, NY Reporting to the Director, Capital Markets and Investments, this Manager role will be responsible for the execution of Mastercard’s corporate capital markets strategy including bond offerings and share repurchases, support our credit facility renewal, manage key relationships with banks, and partner with other areas of Treasury. Role: Key responsibilities of this role include: • Managing the Debt Capital Markets (DCM) function for Mastercard in the management of the company’s debt profile (funding plan for new debt issuance and managing outstanding debt) • Manage the company’s $8 billion credit facility, including extensions/renewals • Manage banking relationships, including counterparty wallet analysis, coordination of relationship meetings, and pr
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Vice President, Business Development, Global Business Platforms Vice President, Business Development, Business Platforms Overview The Global Partnerships team is responsible for cultivating and managing Mastercard’s strategic partnerships with key players across the payments ecosystem. The team works with global players in tech, e-commerce, and financial services to create innovative, differentiated products and solutions that shape the future of commerce. Through a consultative approach, and inspired by Mastercard’s longstanding focus on inclusive growth, we are passionate about working hand in hand with mission-aligned companies to solve real-world problems for people and businesses around the world. The Global Business Platforms vertical under Global Partnerships builds strategic relationships with top companies in technology, commerce, and finance that serve businesses around the globe. This team leverages Mastercard’s capabilities to solve real-world challenges and deliver seamless, secure, and inclusive payment experiences for our partners and their business customers of all sizes. We are looking for a strategic leader with strong business development and partnership expertise to lead engagement and partnerships with technology platforms serving the business space. This role will help develop a
About the Team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. The Creator Marketing team supports that mission by helping people understand and explore valuable uses of AI through trusted, credible voices. We work across OpenAI to develop creator programs grounded in usefulness, authenticity, and measurable impact. Our work spans product education, launches, storytelling, community engagement, and ongoing partnerships that help bring OpenAI’s products to life for a range of audiences. About the Role We’re hiring a Partnerships Marketer to develop and scale creator programs for technical and professional audiences. This person will build relationships with credible voices who can help people understand, evaluate, and meaningfully use OpenAI’s products. You will partner closely with teams across Marketing, Product, Communications, Developer Experience, Growth, and go-to-market functions to translate complex capabilities into clear, engaging, and useful creator-led content. This is a hands-on role for someone who understands how technical audiences discover and adopt new tools and who can lead creator programs from strategy through execution and measurement. You will help define the audiences, partnerships, content approaches, and operating systems required to build a trusted and effective creator ecosystem. This role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you will: Develop and execute creator strategies that help technical and professional audiences understand and engage with OpenAI’s products. Partner with Social, Product, and Developer Experience to translate launches, API updates, and technical workflows into high-signal social content for developer audiences, including posts, threads, short videos, and creator-ready assets. Help shape launch and sustained-content plans across owned developer channels
About the Team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. The Creator Partnerships team supports that mission by building trusted relationships with creators, experts, and organizations to help them explore valuable uses of AI. We work across OpenAI to develop partnerships grounded in trust, usefulness, and measurable impact. Our work goes beyond individual launches and includes product education, partner feedback, and collaborative programs that create lasting value for partners and OpenAI. About the Role We are seeking a Strategic Partner Manager to build and manage trusted relationships on behalf of OpenAI. You will identify and develop strategic partnerships that help people explore meaningful uses of AI and create value for OpenAI and the partners we work with. As the relationship owner, you will guide opportunities from initial engagement through development, execution, and ongoing growth, coordinating across product, technical, marketing, and other internal teams. This is a senior individual contributor role for someone with an established network, strong strategic judgment, product curiosity, and a track record of turning relationships into successful partnerships. This role is based in Los Angeles, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. Domestic and occasional international travel should be expected. In This Role, You Will Originate, develop, and grow trusted external relationships. Serve as the primary owner for a portfolio of strategic partners. Understand partners’ goals, audiences, businesses, and concerns. Identify meaningful applications of OpenAI’s products and develop partnership plans around them. Lead opportunities from initial engagement through negotiation, execution, evaluation, and ongoing growth. Develop clear narratives and value propositions for prospective partnerships. Coordinate closely with teams across Produc
About the Team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. The Creator Partnerships team supports that mission by building trusted relationships with creators, experts, and organizations to help them explore valuable uses of AI. We work across OpenAI to develop partnerships grounded in trust, usefulness, and measurable impact. Our work goes beyond individual launches and includes product education, partner feedback, and collaborative programs that create lasting value for partners and OpenAI. About the Role We are seeking a Strategic Partner Manager to build and manage trusted relationships on behalf of OpenAI. You will identify and develop strategic partnerships that help people explore meaningful uses of AI and create value for OpenAI and the partners we work with. As the relationship owner, you will guide opportunities from initial engagement through development, execution, and ongoing growth, coordinating across product, technical, marketing, and other internal teams. This is a senior individual contributor role for someone with an established network, strong strategic judgment, product curiosity, and a track record of turning relationships into successful partnerships. This role is based in New York, NY. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. Domestic and occasional international travel should be expected. In This Role, You Will Originate, develop, and grow trusted external relationships. Serve as the primary owner for a portfolio of strategic partners. Understand partners’ goals, audiences, businesses, and concerns. Identify meaningful applications of OpenAI’s products and develop partnership plans around them. Lead opportunities from initial engagement through negotiation, execution, evaluation, and ongoing growth. Develop clear narratives and value propositions for prospective partnerships. Coordinate closely with teams across Product,
$192K – $270K/yr
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Are you ready to lead the charge in AI-driven customer service? As a Relationship Manager, you will be a key member of the team leading the growth & expansion of our business in Latin America. We’re building a world-class sales organization, and the road ahead is going to be very exciting. In this role, you'll be a key player in driving Intercom's growth and managing existing relationships within the LATAM region. You will possess both nurturing and hunter mindsets, proactively managing and owning LATAM's book of business to ensure client satisfaction and uncover expansion opportunities. What will I be doing? Develop and maintain strong relationships with existing clients, identifying opportunities for upselling and cross-selling Intercom's solutions. Provide timely and accurate forecasts and clear visibility on revenue performance Maintain up-to-date knowledge of our evolving products and processes Create your own demonstrations, tailored to client
About the Team The International Strategy & Operations team supports the growth and management of OpenAI’s business outside the United States. We work across products, markets, and functions to ensure our technology reaches and benefits users and customers around the world. Our team is responsible for being the glue between global and regional teams—bringing together market performance, local context, and cross-functional priorities to create a clear plan for winning in international markets. We advocate for the regional leaders closest to our users and customers, while giving company leadership the ground truth and structured recommendations needed to make the right decisions and tradeoffs. About the Role We are looking for a world-class, scrappy, and dynamic strategy and operations leader who spikes in analytical thinking, business judgment, executive communication, and operational execution. You will work closely with global leadership, regional general managers, and cross-functional partners to identify growth opportunities, build operating plans, and drive high-priority initiatives from conception through execution. You will be expected to operate at all altitudes—from translating complex market dynamics into clear recommendations for senior executives to working directly with product, growth, data science, and go-to-market teams to unblock execution. Success in this role requires the ability to bring structure to ambiguity, turn data into actionable insights, influence without authority, and drive meaningful business outcomes across a fast-moving and increasingly global organization. In this role, you will: Build the operating plan. Translate strategic priorities into clear goals, workstreams, owners, milestones, and decisions. Identify cross-functional dependencies early and ensure teams remain aligned on execution. Drive market growth initiatives. Work with product, growth, marketing, data science, and regional teams to identify and execute opportunities
About the Team The ChatGPT Consumer Marketing team helps people understand, adopt, and get lasting value from one of the world’s most widely used AI products. We work across product, brand, creative, growth, media, lifecycle, research, communications, social, partnerships, and international markets. We bring the voice of users into product decisions and build marketing that makes powerful technology feel clear, useful, and human. About the Role We are looking for an Integrated Marketing Manager to shape how ChatGPT shows up for students and young adults. This is an opportunity to own the strategy end to end—from how ChatGPT supports student and campus life to how it becomes a creative partner as young people pursue their ambitions. You will turn a deep understanding of this audience into positioning, experiences, and programs that earn genuine relevance and participation. Your work will span campus communities, student ambassadors, creators, partnerships, activations, social, paid and owned channels, and the product itself. The right person is an uncommon combination of strategist, operator, and creative thinker. You can uncover and articulate a sharp audience insight, translate it into a compelling plan, bring original ideas to the table, and stand up the work needed to deliver them. You have strong instincts for youth culture, know what will resonate without chasing trends, and can align teams around a clear vision for the audience. This role is based in San Francisco, CA, or New York, NY. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you will: Own the end-to-end integrated marketing strategy for students and young adults, from audience insight and opportunity identification through execution, optimization, and learning. Define the role ChatGPT can play across academic life, campus life, creative expression, and the transition from education to career. Turn audience and cultural insi
About the Team At OpenAI, our User Safety & Risk Operations (USRO) team helps protect our products and users from abuse, fraud, safety risks, and other forms of misuse. We operate at the front line of real-world safety and risk management, translating user and operational signals into timely decisions, effective interventions, and improvements to our systems. This role sits on a new team within USRO focused on building operational capacity for new, ambiguous, or fast-moving areas of work. The team helps define what needs to be built, creates the operating model to support it, and works with partner teams to make the work scalable and durable over time. As a Strategic Operations Lead, you will focus on large, cross-functional initiatives that require clear thinking, technical fluency, strong execution, and the ability to bring structure to undefined problems. About the Role We are seeking a Strategic Operations Lead to drive new and existing strategic operating builds across User Safety & Risk Operations. This is a senior IC role for someone who can turn broad, undefined priorities into clear operating models, launch plans, requirements, stakeholder alignment, documentation, reporting, and execution rhythms. This role will often support initiatives where OpenAI is developing new products or partnerships and the operating model is still being defined. These programs have a direct user safety and risk nexus because new deployment models can change what signals OpenAI can see, who owns response decisions, and how user-impacting risks are detected, escalated, and resolved. You will clarify what OpenAI owns, what partner teams own, what signals we can reliably monitor, how issues should be escalated, and how the workflow should evolve from launch support into a durable operating model. The right person is highly strategic and deeply practical. They can move from executive-level framing to detailed workflow design, stakeholder management, SOPs, launch readiness, ri
About the Role The AI Deployment Manager (ADM) - Pilots is a customer-facing role responsible for leading structured, time-bound enterprise AI pilots from initial scoping through final executive readout. This role is focused on helping customers evaluate OpenAI’s products in real-world contexts, identify high-value use cases, and generate clear, decision-ready signals tied to business value. You will design and lead pilot engagements that drive activation, sustained usage, and measurable impact across ChatGPT Enterprise, Codex, and adjacent workflows. This includes partnering with customer stakeholders to define success criteria, guiding users from experimentation to real adoption, and translating pilot outcomes into clear recommendations that support expansion or purchase decisions. This role requires strong judgment, the ability to operate in ambiguity, and a consistent focus on connecting technical capabilities to business outcomes. You will regularly engage both executive stakeholders and working teams, adapting your approach to meet customers where they are and move them forward. In this role, you will: Own the design and execution of enterprise AI pilots, including scoping, cohort definition, and success criteria aligned to a clear commercial decision. Identify and prioritize a small set of high-impact use cases that can generate credible signal within a 30–45 day pilot. Drive activation and sustained engagement across pilot cohorts through targeted enablement, office hours, and workflow-level coaching. Monitor pilot performance and adapt in real time, diagnosing gaps in engagement, use case traction, or stakeholder alignment. Translate pilot signals into clear, executive-ready recommendations, including whether and how the customer should expand. Navigate customer constraints such as security, data access, and competing tools while maintaining pilot momentum. Partner closely with ADs, SEs, and customer stakeholders to align on scope, risks, and next steps. Ca
ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf—and a genuinely energizing place to build a career. Every year, guests visit our venues for an experience that's hard to find anywhere else: hitting golf balls toward a target-lined outfield, tracking every shot in real time, enjoying great food and drinks, and connecting with friends, family, and coworkers. With more than 100 venues worldwide and proprietary Toptracer technology integrated into our guest experience and licensed globally, Topgolf operates at the intersection of entertainment, technology, and hospitality. We are a growing, dynamic business with meaningful opportunities to innovate, scale, and continuously improve how we support our teams and our guests. WHAT WE'RE SEEKING The Senior Accountant is responsible for working with our accounting group to produce accurate and timely financial statements for internal and external use, with primary focus on revenue and expense oversight for partnerships, media, and marketing in accordance with applicable accounting standards. This role works closely with the Partnerships and Marketing teams, as well as other functions, to gather the information needed to properly account for transactions across the business, and interacts with corporate and site-level associates and managers to communicate financial information. We are looking for someone who is a quick learner, can work with fairly minimal oversight in a fast-paced environment, and works well across teams. WHAT YOU WILL DO Key Responsibilities Analyze and review partnership contracts for proper accounting under ASC 606, and prepare monthly journal entries to record transactions in the appropriate accounting periods Prepare monthly account reconciliations to ensure accurate reporting Invoice and review payment app
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