Jobs in United States

Product Support Operations Associate in New York

657 active opportunities · Updated October 2026

Explore current product support operations associate jobs in New York. Filter by work mode, employment type, experience, department, date posted and distance.

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📍 New York, NY, United States· Full-time
✓ High-confidence listing

From $238K/yr

Quick readStrong listing-quality and freshness signals

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU Box is transforming how the world works together. Our Enterprise Sales team is expanding, and we’re hiring a high-impact Enterprise Account Executive to drive net-new logo acquisition across the Insurance vertical. This is a hunter role owning a white-space territory—prospecting into large, complex enterprises, building executive relationships, and closing multi-stakeholder, enterprise-wide deals. You’ll shape repeatable Insurance industry go-to-market motions while partnering cross-functionally to help customers securely manage, govern, and collaborate on their most critical content. If you thrive on opening doors, navigating ambiguity, and creating measurable business outcomes, this role offers visibility, growth, and the chance t

GitAIGoExcel
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📍 New York, NY, United States· Full-time
✓ High-confidence listing

From $268.5K/yr

Quick readStrong listing-quality and freshness signals

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU We need strong sellers to help new Financial Services customers realize their digital transformation goals while evolving how our current customer base leverages Box. By joining the Box Enterprise Sales team you will have an opportunity to work alongside our senior sales leaders and our most strategic customer base within banking and wealth management. WHAT YOU'LL DO Source and close net new logos within a given territory within the Financial Services vertical, specifically across Retail Banking, Capital Markets, and Wealth & Asset Management institutions Research and understand your customers and prospects to gain insight into their business challenges and Box value proposition Influence and drive the sales pr

GitAIGoMarketing
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📍 New York, NY, United States· Full-time
✓ High-confidence listing

From $89K/yr

Quick readStrong listing-quality and freshness signals

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU The Marketing Technology Specialist plays a critical role in keeping Box's marketing engine running with precision and efficiency. You will sit at the intersection of marketing, sales, and analytics — ensuring that campaigns are set up correctly, data flows cleanly, and performance insights reach the right teams at the right time. This is a role for someone who thrives on building reliable systems, solving operational puzzles, and continuously improving the technology and processes that power marketing at scale. You will join a collaborative team that values accuracy, curiosity, and a bias toward action. Whether you're troubleshooting a workflow, building a dashboard, or documenting a new best practice, your work will have a direct impact

SQLAISalesforceMarketing
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📍 New York, New York, United States· Full-time
✓ High-confidence listing

From $125.5K/yr

Quick readStrong listing-quality and freshness signals

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU Box is expanding into a new era of monetization, one that blends our trusted subscription model with dynamic, consumption-based pricing for AI-powered and Platform capabilities. As the Program Manager, Consumption Products, you will own the day-to-day operations of this early-stage but high-priority business, sitting at the intersection of product, finance, analytics, and our customer-facing teams. This is a rare opportunity to build something new at scale: you will help define how Box monetizes AI Units today and lay the operational foundation for expanding consumption-based models across our Platform and beyond. This role reports to the VP, Renewals and Consumption and carries direct visibility with Box's Chief Operating Officer and othe

AIRustMarketingFinance
B
📍 New York, NY, United States· Full-time
✓ High-confidence listing

From $238K/yr

Quick readStrong listing-quality and freshness signals

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU We need strong sellers to help new customers realize their digital transformation goals while evolving how our current customer base leverages Box. By joining the Box Enterprise Sales team you will have an opportunity to work alongside our most senior sales leaders and our largest customer base. WHAT YOU'LL DO Source and close net new logos within a given territory in the Enterprise segment Research and understand your customers and prospects to gain insight into their business challenges and Box value proposition Influence and drive the sales process while managing through multi-layer stakeholders in Enterprise organizations Exercise judgment in selecting methodologies, techniques and ev

GitAIGoMarketing
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📍 New York, New York, United States· Full-time· Remote
✓ High-confidence listingCompany trend -73.5%
Quick readStrong listing-quality and freshness signals

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. About the Team Plaid's go-to-market teams combine deep product and industry knowledge to bring Plaid to an ever-broadening set of businesses. We believe every company — and especially banks themselves — can benefit from better technology and access to data, and that consumers benefit when the products available to them are powered by the best in open banking technology. The Banking & Wealth segment is one of Plaid's fastest-growing and most strategic investment areas, serving community banks, credit unions, regional financial institutions, wealth management firms, and marquee financial institution logos. The segment spans both new business sales and ongoing account management, and works closely with key ecosystem partners across use cases including online account opening, consumer lending, asset verification, and fraud prevention. Role Overview Plaid is looking for a proven revenue leader to own and grow our Banking & Wealth segment end-to-end — holding full P&L responsibility across an organization spanning both sales (Account Executives and first-line AE Managers) and account management. This is a foundational, highly visible leadership role for someone who is a buil

AWSAIGoExcel
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📍 New York, New York, United States· Full-time· Remote
✓ High-confidence listingCompany trend -88.6%

$118K – $147K/yr

Quick readStrong listing-quality and freshness signals

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: As Notion’s product surface expands, we need a builder-teacher who can turn new capabilities into technically accurate education that helps customers confidently build with Notion. In this role, you’ll explore Notion’s newest capabilities, teach by showing, and ship as the product evolves. You’ll be the technical face of Notion Academy: leading workshops, recording walkthroughs, and building implementation guides. This role is based in New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. What You'll Achieve: By day 90: Expand Notion’s technical education library. Author technically rigorous Academy content, implementation guides, and Help Center resources that make our most complex capabilities easier to understand and adopt. By day 90: Become a trusted voice for Notion Academy. Teach customers through video, live webinars, and workshops, demonstrating real workflows and solving problems in real time. By day 90: Build with Notion’

RestAIGoRust
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Relocation support. Relocation assistance is stated. This does not establish visa sponsorship.
📍 New York, New York, United States· Full-time· Remote
✓ High-confidence listingCompany trend -84.1%
Quick readStrong listing-quality and freshness signals

About the Team OpenAI didn’t begin as a traditional company. It began as an idea: that artificial intelligence could be developed in a way that benefits everyone. As a creative team, our role is to help make sure the work behind that idea is understood as it leaves the lab and meets the world. This company works at the frontier of intelligence. Like any frontier, it’s unfinished, constantly shifting, and still being explored. Our job is to stay close to that uncertainty and help shape how this story gets told in a way that feels grounded and human. We do this through campaigns, launches, films, brand systems, and work that doesn’t fit neatly into any of those categories yet. This team is for people who want to help shape something from the beginning. About the Role We’re looking for an experienced Creative Director, Copy to join our growing in-house creative team focused on OpenAI’s business audiences. In this role, you’ll help define how we communicate the value of OpenAI to organizations - from growing businesses and startups to global enterprises and developers building with our technology. You’ll concept and write across integrated campaigns, product launches, customer stories, events, and other brand moments. You’ll translate complex products, technical capabilities, and business outcomes into clear, compelling ideas that resonate with decision-makers, builders, and teams adopting AI. This is a deeply hands-on role for someone who is equally comfortable developing a big campaign platform, shaping a messaging framework, writing a film script, or refining a headline. You’ll work closely with design, production, product marketing, and communications from the earliest stages of an idea through execution. To us, creativity is a team sport. Ideas get better when you talk them through and build on each other’s thinking. We value curiosity over certainty, kindness over ego, and the ability to balance creative ambition with clarity and decisiveness. This role is based i

AWSGitRestAI
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📍 New York, New York, United States· Full-time· Remote
✓ High-confidence listingCompany trend -81%
Quick readStrong listing-quality and freshness signals

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. We're looking for a Solutions Engineering Manager to lead and grow our presales function in NYC. Reporting to our presales VP of Solutions Engineering, this is a founding leadership role where you'll help us establish the discipline from the ground up, shaping the playbook that drives your region's success while collaborating across the business to share best practices. As a Solutions Engineering Manager, you will have full ownership of your team's success; you'll be hiring and developing Solutions Engineers, while staying hands-on in the highest-impact deals in your market. You'll set the bar for how your team runs discovery, demos, Proofs of Concept, and technical evaluations. You'll regularly partner with Sales leadership, Product, Customer Success, and Product Marketing to connect your team's work to revenue outcomes. You'll own forecasting, performance, and the overall health of your market, collaborating with presales leadership on strategy and priorities. About the role: Recruitment and Development Hire, ramp, and develop a team of 5-10 Solutions Engineers (SEs)in your region, across experience levels, from mid-career to subject matter experts. Run regular 1:1s, deal reviews, and career development conver

AIMarketingRecruitmentHR
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📍 New York, NY, United States· Full-time
✓ High-confidence listingCompany trend -25%

$1.6M – $2M/yr

Quick readStrong listing-quality and freshness signals

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is building a centralized Pricing, Yield & Compensation function to bring rigor and visibility to how we price inventory, manage programmatic performance, and compensate our Ads and Lyft Business sellers. This is a high-visibility, cross-functional role sitting within the MBA StratOps function and touching Finance, Analytics, Sales, and Accounting daily. The Manager, Pricing, Yield & Sales Compensation will own three interconnected functions: setting and managing CPM floors, rate cards, and margin targets for our direct-sold advertising inventory; overseeing the performance and economics of our Audience Extension managed service; and partnering with Analytics and Accounting to design, calculate, and administer commissions and compensation for sellers across Lyft Ads and Lyft Business. This role requires an operator who is equally comfortable pulling margin reports, running a compensation calculation model, and holding a vendor accountable to a floor price. Responsibilities: Direct Inventory Pricing & Yield Management: Own the Lyft Ads rate card strategy across all direct-sold formats (display, in-app, sponsored placements) and enforce pricing discipline through the order management system, Boostr. Set and manage CPM floors and pricing tiers, and partner with Sales and Ad Ops to evaluate custom deal structures and non-standard pricing requests against margin thresholds. Monitor sellthrough, utilization, and margin by product line, and surface risks and opportunities in weekly and monthly yield reviews. Managed Service Performance Oversight: Serve as the internal owner of our vendor led Audience Extension managed service performance, holding the vendor accountable to agreed CPM targets, margin commitments, and delivery standards. Conduct regular performance reviews of Vendor campaigns,

GitAIGoExcel
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📍 New York, New York, United States· Full-time· Remote
✓ High-confidence listingCompany trend -88.6%

$200K – $250K/yr

Quick readStrong listing-quality and freshness signals

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role This role is based in New York City. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days. This role sits on Notion’s Creative Studio, a small team of designers, illustrators, and filmmakers. Our work tells the story of our offering in a way that reflects the products themselves: smart, refined, and with a dash of wit on the side. As a Brand Designer, you’ll work on high-impact brand initiatives and campaigns: setting direction from early strategy through final execution, partnering closely with stakeholders and executives, and raising the bar for craft and systems. You’ll be asked to define approaches, resolve ambiguity, and influence both project outcomes and how the team works. What You'll Achieve Concept, art direct and design high-visibility moments from brand campaigns, product launches, and events, developing approaches that can scale across a broad range of surfaces, moments, and channels. Contribute to our brand systems and develop standa

RestAIGoExcel
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📍 New York, New York, United States· Full-time
✓ Quality checkedCompany trend -93.3%

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Our Enterprise sales team is expanding and we are seeking a qualified Account Executive with expertise in the industry. In this role you will use your creative prospecting skills to strategically pursue net new business and expand business for current customers. Your role will encompass prospecting, developing, and closing business within a timely manner while focusing on the clients’ requirements. This role is a unique opportunity to contribute in a meaningful way to high visibility, high impact projects. You will be successful in this role if you are able to act with autonomy, take accountability and be open to new perspectives and ideas. Our team carries a deep curiosity to learn and are always looking for innovative ways to meet and exceed our customers needs. AS AN ACCOUNT EXECUTIVE AT SNOWFLAKE YOU WILL: Become an expert on Snowflake’s product and conduct discovery calls, customized demos, and presentations to prospective customers. Be the trusted advisor to the customer by understanding their existing and future IT roadmap to drive the Snowflake solution within the marketplace. Prospect qualification and the development of new sales opportunities and ongoing revenue streams. Land, adopt, expand, and deepen sales opportunities with accounts in your region Achieve sale

AIGoRustExcel
P
📍 New York, New York, United States· Full-time
✓ Quality checkedCompany trend -100%

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. The Account Development Representative will be responsible for uncovering business needs for Corporate, Enterprise and Strategic Accounts to build a pipeline for the sales organization. The ADR will collaborate with marketing, sales enablement, and management to create campaigns and prospect to develop to the point of handoff for Sales. An implicit responsibility of the ADR is to conduct business dealings with prospects in a way that creates a superior customer/prospect experience to set the stage for future product sales for Postman. Some of the things you’ll be doing include… Work with the Account Development Manager and cross-functional teams to create strategic targets to identify and generate new and expansion business opportunities Meet or exceed strategic goals and committed targets by engaging with qualified leads and enabling the next step in the sales cycle With consultative engagement, you will qualify opportunities by understanding business challenges while also educating them on the value of our product Complete detailed research within targeted accounts to identify key contacts and critical account inform

RestAIGoRust
S
📍 New York, New York, United States· Full-time
✓ Quality checkedCompany trend -93.3%

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Observe by Snowflake is a high-growth SaaS observability platform built on the Snowflake AI Data Cloud, enabling businesses to troubleshoot modern distributed applications 10x faster. Now, as a core part of Snowflake, we’ve reached a major milestone in the evolution of the Snowflake platform. By bringing AI-powered observability directly into the Snowflake ecosystem, we’ve created the first truly unified platform for telemetry and business data. As a Senior Solutions Engineer for Observe, you will play a critical, highly-visible, role within our organization, serving as the primary technical resource for our Sales team. You will be responsible for driving the technical closure of sales opportunities by demonstrating the value of Observe to prospective customers. This role requires a blend of deep technical knowledge, strong presentation skills, and a customer-focused approach. KEY RESPONSIBILITIES: Technical Discovery and Presentation: Conduct in-depth technical discovery sessions with prospects to understand their current environment, challenges, and specific observability requirements. Tailor and deliver compelling product demonstrations and technical presentations that showcase how our solution addresses their needs. Proof of Concepts (POCs): Design, scope, and manage te

AWSAzureGCPDocker
C
📍 New York, New York, United States
✓ Quality checkedCompany trend +340.2%

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary It is a great time to join the beauty retail division of CVS Health, as America’s leading retail pharmacy with more than 8,000 stores and continuing to grow. We are seeking a talented, sales oriented, Licensed Beauty Sales Consultant who is passionate about the beauty industry and believes the customer experience should be topnotch. We have partnered with service industry leaders to bring top-notch beauty services to our customers in-store. CVS customers will experience your passion for beauty as you share the latest beauty trends and techniques through beauty services and sales. You will be responsible for the end-to-end customer experience in Beauty & Personal Care and will provide various paid beauty services and personalized product advice. Customer Sales Experience Seek out customers to ensure they have a world class beauty advisor experience. Provide personalized sales service based on customer needs, productive upselling and suggestive selling. Maneuver in a conversation to stimulate a different thought process. This means you are confident and comfortable using your verbal skills to generate sales. Be the brand expert by answering customer questions in detail with product knowledge to produce the largest sales basket possible. Engage all customers with CVS servic

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