Product Support Operations Director in United States

We built Bubble with a clear mission: to empower everyone to create software. Our AI visual development platform lets anyone, from first-time entrepreneurs to enterprise teams, take an idea from prompt to fully-functional, scalable app across web, iOS, and Android. With over 6 million users in more than 100 countries, Bubble is breaking down the barriers to entrepreneurship and innovation worldwide. Our Product Bubble is the only fully visual AI app builder that lets you vibe code without the code to go beyond prototypes and launch real apps to real users. Chat with AI when you want speed, edit directly when you want control. Bubble's visual editor lets you fine-tune any detail, from the design to privacy rules and programming logic, so you're never stuck, even if AI hits its limits. Everything you need comes built in: a unified web and native mobile editor, enterprise-grade hosting, security, database management, and automatic scaling that grows with your business. You can build just about anything on Bubble, and our community is living proof. Mailead grew a $10K investment into a $2M valuation, and Faceless.video went from zero to $1M+ ARR in under a year. People aren't just launching products on Bubble, they're building real businesses. See how Bubble builders are shipping apps that change industries, solve problems, and shape the future here: Inspiring builders, breakthrough apps . Why Join Bubble Now? The rise of AI-generated software has validated everything Bubble has been building toward for over a decade. But pure AI-generated code is fragile, hard to debug, and rarely production-ready. Bubble bridges that gap, combining the speed of AI with a structured visual platform that produces stable, scalable, secure software. The people who join Bubble right now will help define what that means for millions of builders around the world. If you've ever wanted to work on something that genuinely changes who gets to build, this is your moment. About the team Commercia

We built Bubble with a clear mission: to empower everyone to create software. Our AI visual development platform lets anyone, from first-time entrepreneurs to enterprise teams, take an idea from prompt to fully-functional, scalable app across web, iOS, and Android. With over 6 million users in more than 100 countries, Bubble is breaking down the barriers to entrepreneurship and innovation worldwide. Our Product Bubble is the only fully visual AI app builder that lets you vibe code without the code to go beyond prototypes and launch real apps to real users. Chat with AI when you want speed, edit directly when you want control. Bubble's visual editor lets you fine-tune any detail, from the design to privacy rules and programming logic, so you're never stuck, even if AI hits its limits. Everything you need comes built in: a unified web and native mobile editor, enterprise-grade hosting, security, database management, and automatic scaling that grows with your business. You can build just about anything on Bubble, and our community is living proof. Mailead grew a $10K investment into a $2M valuation, and Faceless.video went from zero to $1M+ ARR in under a year. People aren't just launching products on Bubble, they're building real businesses. See how Bubble builders are shipping apps that change industries, solve problems, and shape the future here: Inspiring builders, breakthrough apps . Why Join Bubble Now? The rise of AI-generated software has validated everything Bubble has been building toward for over a decade. But pure AI-generated code is fragile, hard to debug, and rarely production-ready. Bubble bridges that gap, combining the speed of AI with a structured visual platform that produces stable, scalable, secure software. The people who join Bubble right now will help define what that means for millions of builders around the world. If you've ever wanted to work on something that genuinely changes who gets to build, this is your moment. About the Platform team:

We built Bubble with a clear mission: to empower everyone to create software. Our AI visual development platform lets anyone, from first-time entrepreneurs to enterprise teams, take an idea from prompt to fully-functional, scalable app across web, iOS, and Android. With over 6 million users in more than 100 countries, Bubble is breaking down the barriers to entrepreneurship and innovation worldwide. Our Product Bubble is the only fully visual AI app builder that lets you vibe code without the code to go beyond prototypes and launch real apps to real users. Chat with AI when you want speed, edit directly when you want control. Bubble's visual editor lets you fine-tune any detail, from the design to privacy rules and programming logic, so you're never stuck, even if AI hits its limits. Everything you need comes built in: a unified web and native mobile editor, enterprise-grade hosting, security, database management, and automatic scaling that grows with your business. You can build just about anything on Bubble, and our community is living proof. Mailead grew a $10K investment into a $2M valuation, and Faceless.video went from zero to $1M+ ARR in under a year. People aren't just launching products on Bubble, they're building real businesses. See how Bubble builders are shipping apps that change industries, solve problems, and shape the future here: Inspiring builders, breakthrough apps . Why Join Bubble Now? The rise of AI-generated software has validated everything Bubble has been building toward for over a decade. But pure AI-generated code is fragile, hard to debug, and rarely production-ready. Bubble bridges that gap, combining the speed of AI with a structured visual platform that produces stable, scalable, secure software. The people who join Bubble right now will help define what that means for millions of builders around the world. If you've ever wanted to work on something that genuinely changes who gets to build, this is your moment. About the Team: Mobile i

We built Bubble with a clear mission: to empower everyone to create software. Our AI visual development platform lets anyone, from first-time entrepreneurs to enterprise teams, take an idea from prompt to fully-functional, scalable app across web, iOS, and Android. With over 6 million users in more than 100 countries, Bubble is breaking down the barriers to entrepreneurship and innovation worldwide. Our Product Bubble is the only fully visual AI app builder that lets you vibe code without the code to go beyond prototypes and launch real apps to real users. Chat with AI when you want speed, edit directly when you want control. Bubble's visual editor lets you fine-tune any detail, from the design to privacy rules and programming logic, so you're never stuck, even if AI hits its limits. Everything you need comes built in: a unified web and native mobile editor, enterprise-grade hosting, security, database management, and automatic scaling that grows with your business. You can build just about anything on Bubble, and our community is living proof. Mailead grew a $10K investment into a $2M valuation, and Faceless.video went from zero to $1M+ ARR in under a year. People aren't just launching products on Bubble, they're building real businesses. See how Bubble builders are shipping apps that change industries, solve problems, and shape the future here: Inspiring builders, breakthrough apps . Why Join Bubble Now? The rise of AI-generated software has validated everything Bubble has been building toward for over a decade. But pure AI-generated code is fragile, hard to debug, and rarely production-ready. Bubble bridges that gap, combining the speed of AI with a structured visual platform that produces stable, scalable, secure software. The people who join Bubble right now will help define what that means for millions of builders around the world. If you've ever wanted to work on something that genuinely changes who gets to build, this is your moment. About the team Partner S

We built Bubble with a clear mission: to empower everyone to create software. Our AI visual development platform lets anyone, from first-time entrepreneurs to enterprise teams, take an idea from prompt to fully-functional, scalable app across web, iOS, and Android. With over 6 million users in more than 100 countries, Bubble is breaking down the barriers to entrepreneurship and innovation worldwide. Our Product Bubble is the only fully visual AI app builder that lets you vibe code without the code to go beyond prototypes and launch real apps to real users. Chat with AI when you want speed, edit directly when you want control. Bubble's visual editor lets you fine-tune any detail, from the design to privacy rules and programming logic, so you're never stuck, even if AI hits its limits. Everything you need comes built in: a unified web and native mobile editor, enterprise-grade hosting, security, database management, and automatic scaling that grows with your business. You can build just about anything on Bubble, and our community is living proof. Mailead grew a $10K investment into a $2M valuation, and Faceless.video went from zero to $1M+ ARR in under a year. People aren't just launching products on Bubble, they're building real businesses. See how Bubble builders are shipping apps that change industries, solve problems, and shape the future here: Inspiring builders, breakthrough apps . Why Join Bubble Now? The rise of AI-generated software has validated everything Bubble has been building toward for over a decade. But pure AI-generated code is fragile, hard to debug, and rarely production-ready. Bubble bridges that gap, combining the speed of AI with a structured visual platform that produces stable, scalable, secure software. The people who join Bubble right now will help define what that means for millions of builders around the world. If you've ever wanted to work on something that genuinely changes who gets to build, this is your moment. About the Core Developer

👋 Welcome to Glide! At Glide we’re reimagining the banking experience for the modern world . Our embedded fintech platform empowers legacy financial institutions, like community banks and credit unions, to pioneer novel digital experiences for their customers. You’ll be joining an all-star team with engineering, product, and growth experience from Stripe, Google, and Amazon. We’re looking for a talented early career Fullstack Engineer to help us build our platform. We’re bringing a new perspective to the decades-old financial world , and we’re hoping you can help us do that! Why You’ll Love This Role (Especially if you’re a new grad): A unique opportunity to work side-by-side with Glide’s founders and senior engineers, learning directly from industry veterans. Gain hands-on, end-to-end experience across the full stack: from architecture design to deployment. Be part of a small, fast-moving startup, where your code has immediate impact. Get mentorship and exposure to real-world engineering best practices, product development, and startup culture. Your Responsibilities: Move seamlessly between frontend and backend to build a well-tested, secure frontend for our core web product. Create trustworthy, safe user experiences by building interfaces that are simple, reliable, and performant using tools like Typescript, React, Node.js and NextJS . Design a scalable architecture that can serve hundreds of thousands of end users. Bring designs to life through beautifully-crafted code. Articulate a long-term technical direction and vision for maintaining and scaling our web product suite. Lead frontend and backend infrastructure & tooling for an ambitious product roadmap. Need-to-Haves: Experience with Javascript and tools like Typescript, React, Node.js and NextJS . Experience with modern, responsive HTML & CSS . Experience using data fetching libraries like React Query/Tanstack or tRPC to synchronize client and server data. Excellent understanding of software engineer

ABOUT THE TEAM The Scaled/Digital Customer Success team helps customers realize value from Mural through education, digital programs, and learning experiences at scale. This team plays a critical role in making high-quality customer education more personalized, accessible, and scalable. This role sits within our Scaled and Digital Customer Success team and reports to the Director of Customer Success. YOUR MISSION As a Customer Enablement Manager, your mission is to bring our customer enablement strategy to life through high-quality content, personalized learning experiences, and scalable programs. You will translate customer needs and product capabilities into clear, outcome-based learning journeys that help teams work better together and achieve real-world success with our platform. You will build and scale modern customer education programs that help customers adopt priority use cases, reduce time-to-value, and increase product confidence. WHAT YOU'LL DO Execute scalable education initiatives including self-guided, live, cohort-based, and peer-led learning experiences. Design outcome-based learning journeys and adaptive paths tailored to priority roles, use cases, and adoption milestones. Develop and maintain high-quality reusable content such as courses, guides, videos, templates, and interactive simulations. Partner cross-functionally with Product, Marketing, and CS to align education with launches and identify education gaps. Deliver internal enablement to CS Teams globally to ensure consistency in Customer Journey, Strategy Execution, and customer outcomes. Track and measure learning engagement, proficiency, and product adoption to continuously improve program effectiveness. WHAT YOU'LL BRING 3+ years of experience in customer education, instructional design, or scaled Customer Success, ideally in B2B SaaS. Proven ability to design modern learning experiences using microlearning, scenarios, and social learning principles. Strong content creation skills with th

👋 Welcome to Glide! At Glide we’re reimagining the banking experience for the modern world . Our embedded fintech platform empowers legacy financial institutions, like community banks and credit unions, to pioneer novel digital experiences for their customers. You’ll be joining an all-star team with engineering, product, and growth experience from Stripe, Google, and Amazon. We’re looking for a talented early career Fullstack Engineer to help us build our platform. We’re bringing a new perspective to the decades-old financial world , and we’re hoping you can help us do that! Why You’ll Love This Role (Especially if you’re a new grad): A unique opportunity to work side-by-side with Glide’s founders and senior engineers, learning directly from industry veterans. Gain hands-on, end-to-end experience across the full stack: from architecture design to deployment. Be part of a small, fast-moving startup, where your code has immediate impact. Get mentorship and exposure to real-world engineering best practices, product development, and startup culture. Your Responsibilities: Move seamlessly between frontend and backend to build a well-tested, secure frontend for our core web product. Create trustworthy, safe user experiences by building interfaces that are simple, reliable, and performant using tools like Typescript, React, Node.js and NextJS . Design a scalable architecture that can serve hundreds of thousands of end users. Bring designs to life through beautifully-crafted code. Articulate a long-term technical direction and vision for maintaining and scaling our web product suite. Lead frontend and backend infrastructure & tooling for an ambitious product roadmap. Need-to-Haves: Experience with Javascript and tools like Typescript, React, Node.js and NextJS . Experience with modern, responsive HTML & CSS . Experience using data fetching libraries like React Query/Tanstack or tRPC to synchronize client and server data. Excellent understanding of software engineer

👋 Welcome to Glide! At Glide we’re reimagining the banking experience for the modern world . Our embedded fintech platform empowers legacy financial institutions, like community banks and credit unions, to pioneer novel digital experiences for their customers. You’ll be joining an all-star team with engineering, product, and growth experience from Stripe, Google, and Amazon. We’re looking for a talented Founding AE to help us grow our product to hundreds of banks. We’re bringing a new perspective to the decades-old financial world , and we’re hoping you can help us do that! As a Founding Account Executive, you will work directly with our CEO to build Glide’s go-to-market function from the ground up. Your Responsibilities: Build relationships with banking executives across country, while building awareness of Glide’s brand. Source new opportunities through a combination in-person and virtual strategies, being the first point of contact for all new leads Drive the sales process through lead identification, outreach, qualification, and nurturing Help Glide become an established brand by attending conferences, hosting events, visiting prospects, and pitching at competitions Build and refine the sales processes from the ground up, including vetting and implementing sales tools Negotiate and close large, strategic accounts alongside the founders Need-to-Haves: 2+ years of quota-driven sales experience selling to enterprises 2+ years of hands-on experience with modern sourcing, prospecting, and outreach tools Strong product intuition and proven track record of understanding complex, technical products Strong understanding of Enterprise SaaS business models Excellent communication, collaboration, and negotiation skills Nice-to-Haves: Previous experience selling an fintech or financial services product Previously built sales processes from the ground up at an early-stage startup An entrepreneurial, self-starter spirit Perks and Benefits: 💸 Competitive Compensation: You’ll

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 This role bridges infrastructure and product engineering: you'll build genuine partnerships across product, AI, and enterprise teams so that ownership is shared and velocity is never blocked by platform constraints. As Director, you'll set a forward-looking cloud vision, proactively align with stakeholders across the business, and ensure the platform scales for multi-shard, multi-region growth while meeting security and compliance commitments (SOC 2, business continuity/disaster recovery, and enterprise security frameworks). The Role: Cost Efficiency: Drive significant annual infrastructure savings by migrating data workloads to EKS and self-hosting key services such as OpenSearch. Ingress Convergence: Deprecate legacy frontend ALBs and consolidate to a single EKS-managed ALB per shard, unblocking faster deployments across the org. Coverage & Bench Depth: Eliminate single points of ownership across Networking, OpenSearch, and Terraform through cross-training and targeted hiring into coverage gaps. Stakeholder Alignment: Stand up a recurring alignment cadence with Product, AI, Enterprise, and Security so infra planning is driven by demand, not ad-hoc interrupts. Automation: Ship automated shard buildout via Backstage to remove manual toil from enterprise scaling. Reliability: Cut P0/P1 incidents attributed to Cloud Platform (DNS, ALB misconfiguration) through hardened ingress patterns and Terraform-policy guardrails, including blocking unauthenticated public endpoints. Roadmap Ownership: Deliver a roadmap covering Agent enablement, centralized IaC, and deployment rollout acceleration, tied to AI and

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Come lead the Identity & Access Management Platform team (IAM Platform) — the foundational layer that decides who can see and do what across all of ClickUp. This team owns the authorization engine, the permission and role model, authentication (SSO, MFA, SCIM, OIDC), sharing primitives, audit logs, and the core data model and APIs that define how customers' work is organized and nested across the product — the foundation every other part of ClickUp is built on. It is backend-heavy, high-blast-radius work. As we move upmarket, this is some of the most important and security-sensitive work we do — enterprises decide whether they can trust us based on how precise, predictable, auditable, and manageable our access controls are. We're looking for a Senior Engineering Manager to lead and grow this team. Your mandate is twofold: deliver an enterprise-grade access management platform — extensible, configuration-driven, correct and auditable by design — and build the team that will carry it , hiring and developing engineers as we invest heavily in enterprise. You'll raise the access, identity, and admin capabilities enterprises depend on to an enterprise-grade standard and keep them there, partnering with a Staff engineer on technical direction while you own delivery, people, and priorities. Just as important: you'll run this team the way ClickUp runs — AI-native . We structure work so AI agents can read it, route it, roll it up, and report on it, so a small team amplified by agents operates at a different scale. There are no status-reporting meetings; agents keep status, progress, and health current from r

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Role Overview We’re looking for a Senior Frontend Engineer to help build and improve core product experiences at ClickUp. You’ll work closely with product, design, backend, and integrations teams to deliver high-impact features in a fast-moving environment. This role is ideal for someone who can move quickly, write high-quality code, and balance speed with long-term maintainability. What You’ll Do Build product features in Angular 2+ and React in partnership with designers, product managers, and engineers Architect efficient, reusable frontend code that powers the ClickUp user experience Collaborate closely with backend and integrations teams to deliver end-to-end features Work with QA to ensure strong test coverage and high product quality across edge cases Identify and resolve performance, scalability, and usability issues Build and maintain unit and integration tests Fix bugs quickly and deliver durable solutions to complex product challenges Follow established frontend architecture and state management patterns across the app Manage project priorities, deadlines, and deliverables in a fast-paced environment Qualifications 5+ years of experience with JavaScript and modern frontend frameworks, with Angular 2+ or React required Strong experience with TypeScript, RxJS, and NgRx or similar Redux-style state management Solid understanding of reusable component architecture and frontend performance Strong HTML/CSS fundamentals, including layout, accessibility, cross-browser compatibility, and maintainable styling practices Proven ability to move quickly, take ownership, and execute with urgency Strong com

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Summary: You own the path from a new signup to a deeply engaged, paid workspace that runs on ClickUp and Brain². You build the self-serve onboarding and lifecycle systems (in-app and email) that meet users where they are, generate the right content at the right time based on their actual activity, and guide them into deeper product usage. You own conversion to paid: how paywalls appear and perform, when and how promos run, and what ultimately gets a workspace to upgrade. Your north star is driving users to realize the value of an AI-enabled ClickUp workspace. You think in systems, not campaigns. You use AI as your force multiplier to operate at a scale that would normally require a team. This is not an enterprise customer nurturing role. Responsibilities: Self-Serve Onboarding & Lifecycle: Own the end-to-end self-serve onboarding experience: in-app flows, lifecycle emails, and product surface messaging that take a new signup from first session to deeply engaged workspace. Build trigger-based systems that respond to user activity in real time. A user who just created their first list gets different guidance than one who just invited their team. Every touchpoint is personalized based on what the user has actually done and what would be most useful to them next. Use AI to generate contextual content for users at the right moment: workspace templates, suggested workflows, feature education, and use-case-specific guidance, all driven by what they're actually doing in ClickUp. Master the timing, placement, and frequency of in-app and email interventions. Run rapid experiments to learn what drives deeper

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Role Overview We’re looking for a Staff Frontend Engineer to lead the design and development of major frontend systems and product initiatives at ClickUp. You’ll work across teams to solve complex technical challenges, improve engineering velocity, and help shape the direction of our frontend architecture. This role is for someone who thrives in fast-paced environments, drives clarity in ambiguity, and can influence both technical decisions and execution across the organization. What You’ll Do Lead development of complex product features and frontend systems in Angular 2+ and React. Partner with backend, integrations, product, design, and QA to deliver high-quality user experiences at speed Architect scalable, reusable frontend patterns that improve product quality and developer velocity Identify and address performance bottlenecks, UI architecture issues, and scalability risks Drive engineering best practices across testing, observability, code quality, and maintainability Help teams make strong technical decisions under tight timelines and evolving priorities Own delivery across large initiatives, balancing immediate product needs with long-term technical health Mentor engineers and elevate frontend craftsmanship across the team Contribute to improving how frontend engineers work together across domains Qualifications 7+ years of frontend engineering experience, with deep expertise in Angular 2+ and React Strong command of TypeScript, RxJS, NgRx , and modern frontend architecture patterns Experience building reusable component systems and scalable frontend application structures Deep knowledge of per

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the role As a Staff Machine Learning Engineer on Sentry’s AI/ML team, you’ll be directly responsible for developing the models and agents used to make our product smarter and more capable. This role is crucial; you will be at the forefront of integrating AI and machine learning into our core products, from issue triage and resolution to predictive analytics for application performance monitoring. Your work will help companies around the globe gain actionable insights into their software, enabling them to build better products, faster. In this role you will Build state-of-the-art agentic AI systems to triage, debug, and solve real production issues Leverage Sentry’s novel (and massive) dataset of errors, spans, and profiles Own the development of major initiatives in the AI/ML space You'll love this job if you Are driven by impact and enjoy working on high-stakes, high-visibility projects Enjoy building things. You will have the opportunity to join the AI/ML team as one of its foundational members Thrive in cross-functional teams and enjoy building features alongside developers and product teams Qualifications Minimum 4+ years of professional experience with a MS/PhD degree in computer science, machine learning, or a related field Minimum 6+ years of professional experience with Bachelor’s degree in computer science, machine learning, or a related field Demonstrated expertise building production-grade agentic systems and tools You are comfortable writing production quality code (we use Python) Expertise with deep learning frameworks (we use PyTorch) Familiarity in deploying machine learning models at scale in production