Jobs in United States

Product Support Operations Director in United States

4,416 active opportunities · Updated October 2026

Explore current product support operations director jobs across United States. Filter by work mode, employment type, experience, department, date posted and distance.

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📍 California, United States of America, United States
✓ High-confidence listingCompany trend -5.2%

$147.1K – $230.9K/yr

Quick readStrong listing-quality and freshness signals

Supply Chain AI Technical Program Manager Description - Job Summary • This role is responsible for leading hands-on technical program management during analysis, design, development, testing, implementation, and post-implementation phases of an AI or software feature, solution, or product. The role drives the orchestration of various technical projects and fosters innovation through effective leadership, communication, and technical acumen. The role serves as a bridge between technical teams and business stakeholders, driving the successful execution of technical projects that contribute to the organization's strategic objectives. Responsibilities • Plays a critical role in the planning and execution of the organization's most complex and visible AI projects or programs in support of the continuing evolution of the organization's AI products. • Partners across functions to prioritize, plan, track and execute complex, cross organizational programs while maintaining focus on building high quality programs. • Defines the overall AI vision, strategy, and roadmap to address the problems/opportunities in collaboration with product managers and engineers. • Reaches across functions or departments to mitigate program risks and resolves issues that affect release, scope, schedule, and quality. • Engages with executive leadership and other stakeholders to provide updates, gather requirements, and manage expectations. • Allocates resources, including personnel and budgets, to ensure project teams have the necessary support to achieve objectives. • Ensures that project deliverables meet established quality standards and are aligned with business and technical requirements. • Demonstrates a comprehensive understanding of concepts and principles within own job family and knowledge of other related job families. • Interpret

AIProject ManagementSupply Chain
A
📍 United States
✓ Quality checkedCompany trend +9.2%

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Position Overview The Product Development and Automation Senior Scientist provides services of a technical nature to support the development, implementation, and maintenance of automation, IT, and software systems used in the clinical laboratory. The Product Development and Automation Senior Scientist will perform moderate and highly complex analytical processes to support feasibility and validation studies. This includes wet lab testing for feasibility, verification and validation of lab automation, workflow, and software. This role will also be responsible for performing user acceptance testing (UAT), and validation of Laboratory information system (LIS) system changes and upgrades. This role will collaborate with end users and LIS developers to address needed improvements to current modules, design requirements for new test systems, validation, and implementation of the changes. Once resources are identified, can get a project off the ground and running with minimal support from management. Can make new processes, systems, validation methods or projects successful. Essential Duties Include, but are not limited to, the following: Assist in UAT testing Edit and review controlled documents within the laboratory document control system to support changes or implementation of software and process changes. Contributes ideas and insights to new technologies, testing methodologies, applications, techniques or procedures that are creative and practical. Provides input

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📍 O Fallon, Missouri, United States
✓ Quality checkedCompany trend +212.5%

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Software Engineering About the Role This is an exciting opportunity to join Mastercard's global credit card authorization program. We facilitate billions of transactions among issuers, acquirers, and service providers worldwide. We are looking for a strong software engineering people leader to build advanced technologies and applications that revolutionize payments. As a Software Engineering Manager, you will lead a cross-functional team while helping shape the strategic direction of critical payment systems. You will be responsible for driving engineering excellence across software design, development, testing, security, performance, operability, and delivery, ensuring solutions are scalable, resilient, and aligned with Mastercard's enterprise objectives. Role As a Software Engineering People Manager, you will: Team Leadership & Development • Serve as a servant leader for a cross-functional engineering team including Software Engineers, Technical Program Managers, and Product Manager-Technical roles. • Recruit, develop, and retain top engineering talent, ensuring a high-performing and diverse team. • Coach and mentor engineers, helping them grow technical expertise, leadership capabilities, and business acumen. • Conduct performance reviews, career dev

JavaC++Recruitment
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📍 Remote Based, United States· Remote
✓ High-confidence listingCompany trend +3.1%

$42 – $65/hr

Quick readStrong listing-quality and freshness signals

Job Title Remote Service Engineer, IGT-S (Remote-Based) Job Description Exciting opportunity combine your technical, networking, and customer interaction skills utilizing the latest remote access technologies to assist healthcare customers with IGT - Fixed Systems products. Your role: Acting as a Remote Service Engineer (RSE), the aim of your job is to provide telephone, remote technical support, and remote diagnostics to external healthcare customers and field partners, utilizing the latest remote access technologies. Acting as a Philips Representative in response to customer inquiries and providing telephone and remote technical support to external customers Resolving customer service events by leveraging Philips tools and resources as needed Timely escalation of customer product issues for evaluation and action by higher level support Utilization of appropriate remote tools to resolve issue and thus avoid dispatching of service call to Field Service Engineer Implementing best practices and process improvements while diagnosing problems, apply effective solutions and determine follow up actions Driving increased productivity through utilization of remote tools and technical skills Responds to customer product inquiries via telephone or in written internet-based email or chat sessions. Interpersonal skills and technical product knowledge and expertise are critical to responding to daily customer-centric activities. You're the right fit if: You’ve acquired 2+ years of experience in a diagnostic imaging (field or hospital-based) service environment. Philips Image Guided Therapy (IGT) System - Azurion and/or Alllura systems experience and training is required. Your skills include the ability to understand and apply electronic, mechanical

Customer Service
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📍 Oregon, Hillsboro, United States
✓ Quality checkedCompany trend +116%

Job Details: Job Description: The Role and Impact Join Intel's Design Technology Platform (DTP) organization and become an integral part of a highly skilled team driving the development of cutting-edge technologies. As an EDA Tools Software Engineer, you will design, develop, test, and debug software tools and methodologies that directly support Intel's hardware product design and manufacturing processes. Your work will enable design teams to innovate faster, meet complex manufacturability constraints, and deliver industry-leading products to market. By contributing to Intel's advanced process technologies, you will play a pivotal role in achieving leadership in design automation and fostering a culture of innovation. Key Responsibilities Design, develop, and debug Fill components of Process Design Kits (PDKs), Provide algorithmic solutions using tools such as Calibre, ICV, and Pegasus to address density deficiencies and ensure manufacturability compliance. Collaborate with process developers, design rule owners, and end users to define requirements and implement state-of-the-art solutions. Automate workflows to enhance efficiency, accuracy, and deployment across design teams. Develop comprehensive test cases and systems to validate software tools and ensure seamless integration with various design methodologies. Innovate and drive advancements in EDA tools and methodologies to meet the evolving needs of Intel's technology ecosystem. Partner with cross-functional teams and external EDA vendors to define and implement new tool features and methodologies. Maintain documentation, including training materials and user guides, to support customers and ensure robust deployment.

LinuxRecruitment
O
📍 San Francisco, California, United States· Full-time· Remote
✓ High-confidence listingCompany trend -84.7%
Quick readStrong listing-quality and freshness signals

About the Team Consumer Monetization builds the experiences and systems that power how customers purchase and pay for OpenAI products. Our scope spans purchasing flows, payments, subscriptions, and billing, along with the shared capabilities that support new products, offers, and distribution channels. We own both customer-facing experiences and the underlying platforms that power them. We partner closely with Product, Design, Growth, Data Science, and engineering teams across OpenAI to make purchasing effective and reliable, and new offerings easier to launch and monetize. About the Role We’re looking for experienced Staff+ engineers to evolve the payments, billing, and subscription capabilities that support OpenAI’s growing product portfolio. You’ll tackle problems where correctness, reliability, and flexibility are essential: supporting new billing requirements, managing the billing lifecycle, synchronizing state across internal systems and external providers, and enabling new products and commercial models. Your work may span several areas based on your expertise and team priorities: Billing and monetization capabilities: Extend billing capabilities and improve integrations and state consistency across systems to support new products and business models. Subscriptions: Orchestrate purchases, renewals, plan changes, cancellations, and recovery, ensuring customers are charged correctly and receive the right benefits. Payments: Expand payment capabilities through processor integrations, routing, and broader payment-method coverage. Risk and integrity: Partner with risk and integrity teams to integrate controls into purchasing flows, reducing abuse while protecting legitimate customer experiences. You’ll help set technical direction while remaining hands-on in implementation and delivery. This is an opportunity to solve complex engineering problems at scale, connect architecture decisions to customer and business outcomes, and help other engineers take on broader ow

Artificial IntelligenceAIFinance
O
📍 San Francisco, California, United States· Full-time· Remote
✓ High-confidence listingCompany trend -84.7%
Quick readStrong listing-quality and freshness signals

About the Team Consumer Monetization builds the experiences and systems that power how customers purchase and pay for OpenAI products. Our scope spans purchasing flows, payments, subscriptions, and billing, along with the shared capabilities that support new products, offers, and distribution channels. We own both customer-facing experiences and the underlying platforms that power them. We partner closely with Product, Design, Growth, Data Science, and engineering teams across OpenAI to make purchasing effective and reliable, and new offerings easier to launch and monetize. About the Role We’re looking for experienced Staff+ engineers with deep iOS or Android expertise and demonstrated experience contributing beyond mobile to frontend web or backend development. You’ll shape and build purchasing and subscription experiences across mobile applications, web, and supporting product APIs. The work spans improving conversion, performance, and reliability, building reusable components, and enabling new product launches. You’ll combine product judgment with technical depth to set direction, lead initiatives across teams, and remain hands-on through implementation and delivery. Approximately 50% of the work will initially be native mobile development, with the remainder across web and product APIs. We’re looking for engineers who enjoy working across the stack and have concrete examples of doing so professionally. Depth in either iOS or Android is required; experience in both is not required. This role is based in San Francisco, with three days per week in the office. In this role, you will: Architect and build purchasing and subscription experiences across native mobile, mobile web, and supporting product APIs. Partner with Product, Design, and Growth to identify customer needs, prioritize improvements, and shape technical direction for purchasing experiences. Improve conversion, performance, and reliability through experimentation, product analytics, and customer insights

Artificial IntelligenceAI
O
📍 San Francisco, California, United States· Full-time· Remote
✓ High-confidence listingCompany trend -84.7%
Quick readStrong listing-quality and freshness signals

About the Team Consumer Monetization builds the experiences and systems that power how customers purchase and pay for OpenAI products. Our scope spans purchasing flows, payments, subscriptions, and billing, along with the shared capabilities that support new products, offers, and distribution channels. We own both customer-facing experiences and the underlying platforms that power them. We partner closely with Product, Design, Growth, Data Science, and engineering teams across OpenAI to make purchasing effective and reliable, and new offerings easier to launch and monetize. About the Role We’re looking for experienced Staff+ full-stack engineers to shape purchasing experiences and monetization capabilities across OpenAI products. You’ll work across web experiences, product APIs, and shared components, combining strong product judgment with technical depth. The work ranges from improving checkout conversion and performance to enabling new pricing models, offers, and ways for customers to purchase our products. You’ll help identify opportunities, turn ambiguous goals into concrete technical plans, and lead initiatives from exploration through launch. As patterns emerge across products, you’ll develop reusable capabilities that make future launches faster and more consistent. This is a hands-on technical leadership role with substantial ownership over architecture, implementation, and product outcomes. This role is based in San Francisco, with three days per week in the office. In this role, you will: Architect and build purchasing experiences end to end, from frontend interactions through the product APIs and backend integrations that support them. Improve checkout conversion, performance, and reliability through experimentation, product analytics, and customer insights. Develop shared checkout components and monetization capabilities that support new products, pricing models, offers, and distribution channels. Partner with Product, Design, Growth, and Data Science to

Artificial IntelligenceAI
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📍 Huntsville, Albania, United States
✓ Quality checkedCompany trend -20.1%

Experienced or Senior Digital Design Engineer Company: The Boeing Company Boeing Defense, Space & Security (BDS) seeks a Digital Design Engineer to join our team in Huntsville, AL and play a vital role in the Patriot Advanced Capability-3 (PAC-3) program, one of the world's most advanced air and missile defense systems. This is your opportunity to work in a dynamic environment where your skills will directly contribute to protecting critical assets and ensuring mission success. If you are passionate about defense technology and want to make a real impact, we want to hear from you! Position Responsibilities: Design high speed digital circuits and perform signal integrity analysis Focus on electronic systems and electrical design, simulation and verification/validation testing of high-speed printed circuit boards (PCB) throughout full product development cycle Providing design guidelines and support for system architecture design, board layout, product bring-up, debug, validation, and factory builds This position requires obtaining a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim U.S. secret clearance Pre Start and final U.S. secret clearance Post Start is required. Basic Qualifications (Required Skills/Experience): Bachelor of Science degree in Engineering (with a focus in Electrical, Mechanical or Aeronautical), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement 3 or more years of related work experience Experience in digital circuit design Preferred Qualificatio

Recruitment
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Relocation support. Relocation assistance is stated. This does not establish visa sponsorship.
📍 Berkeley, Macau S.a.r., United States
✓ Quality checkedCompany trend -20.1%

Quality Engineer (Associate or Experienced) Company: The Boeing Company Boeing Defense, Space & Security (BDS) has an exciting opportunity for a Quality Engineer to join our dynamic team in Berkeley, MO. Position Responsibilities: Represents Quality function on team activities to integrate contractual and Boeing Quality Management System requirements into all aspects of proposals and program processes and documentation Provides Quality interpretation of requirements Develops quality metrics, design and production certification plans for small programs to ensure compliance with contractual, Company and regulatory requirements Conducts capability assessments and process validations to support supplier selection activities Participates in various reviews to ensure quality attributes are incorporated into product designs Performs analysis, tests and process audits to ensure manufacturing and test readiness Provides material review dispositions for non-conformances Conducts RCCA and CAPA activities Analyzes non-conformance trends to evaluate effectiveness of corrective actions Recommends corrective actions to address non-conformances Performs benchmarking and other forms of analysis to ensure specified processes capability levels are achieved Supports Advanced Product Quality Planning (APQP) activities Works under general direction Basic Qualifications (Required Skills/Experience): Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer scien

Recruitment
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📍 Berkeley, Macau S.a.r., United States
✓ Quality checkedCompany trend -20.1%

Senior Offensive Cybersecurity Test Analyst Company: The Boeing Company The Boeing Company is seeking a Senior Offensive Cybersecurity Test Analyst to support the Boeing Test & Evaluation (BT&E) cyber test capability. The selected applicant will join a highly technical Test & Evaluation team building an offensive cyber test capability in Berkeley, MO . This position will be providing testing services to Boeing Defense Space & Security (BDS) portfolio. The primary responsibilities will include Product Security (Cyber) test planning, integration, and execution, mission-based risk assessments, vulnerability assessments, and penetration tests. The selected applicant will become a Berkeley team member trained across the broader BT&E Product Security Capability team. Position Responsibilities: Lead execution of penetration tests to identify, exploit, and assess a target system’s vulnerabilities in a threat-representative manner on embedded systems and IP-based networks Subject Matter Expert for emulating advanced cyber adversary (advanced persistent threats) tactics, techniques and procedures (TTPs) Lead controlled attack simulations that test the effectiveness of a blue team and its capabilities to detect, block, and mitigate attacks and breaches</span

PythonLinuxRecruitment
B
Relocation support. Relocation assistance is stated. This does not establish visa sponsorship.
📍 Huntsville, Albania, United States
✓ Quality checkedCompany trend -20.1%

Experienced Embedded Software Engineer Company: The Boeing Company The Boeing Company has an exciting opportunity for an Experienced Embedded Software Engineer to support the ADaPS organization in Huntsville, AL. ADaPS (an organization of over 100 software engineers) supports programs across the entire portfolio of Boeing products including Space Launch Systems (SLS) Upper Stage, Satellite Efforts, and Advanced Missile Defense efforts including Patriot Advanced Capability (PAC3). ADaPS specializes in implementing rapid prototyping and development programs using small, adaptable agile teams. Position Responsibilities: Develops and maintains tactical software for the PAC3 RF Seeker system Develops, analyzes, and tests software requirements, algorithms, and designs Develops, maintains, executes, and documents software tests to verify software system requirements. Supports software project management Establishes and maintains a modern software development environment, with formalized processes for development, implementation, integration, testing, documenting, and deploying software changes Communicates technical content to stakeholders Develops and deploys processes and tools Tracks and evaluates software team and supplier performance to ensure product and process conformance to project plans and industry standards Performs software research and trade studies. Troubleshoots software issues Assists in leading and mentoring junior software engineers Security Clearance: This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.

LinuxProject ManagementRecruitment
H
📍 Georgia, United States of America, United States
✓ High-confidence listingCompany trend -5.2%

$154K – $227.1K/yr

Quick readStrong listing-quality and freshness signals

Account Manager - FlexPack Description - This Account Manager role is responsible for understanding and promoting HP's FlexPack (Flexible Packaging) organization's products, using consultative selling techniques to engage with clients, and creating customized solutions. The role manages the sales pipeline, crafts competitive sales strategies, and handles challenging situations in collaboration with account managers. The role stays updated on industry trends and mentors junior team members to enhance their sales and consulting skills. Responsibilities • Demonstrates a deep understanding of the organization’s products and services while explaining product features and benefits to potential customers. • Offers technical expertise and support to the account managers in identifying potential clients, nurturing leads, and driving revenue growth. • Utilizes various sales and marketing techniques to identify and engage with potential clients and helps in tailoring sales pitches and solutions. • Creates and presents customized solutions or proposals that address the client's needs and demonstrate the alignment of the organization’s offerings with the client’s business objectives. • Maintains strong relationships with existing clients providing ongoing support, addressing client concerns, and actively seeking opportunities for upselling or cross-selling. • Develops pursuit plans and manages the sales pipeline to ensure alignment with account managers and overall sales objectives by setting clear goals and strategies for each opportunity. • Utilizes domain-specific knowledge to craft competitive sales strategies to better position the organization’s offerings in the market. • Handles challenging situations like negotiations, and client escalations to resolve issues in a professional and timely manner. • Attends industry events and

C
📍 New York New York United States, United States
✓ Quality checkedCompany trend +800%

US Equity Strategy Strategist Citi Research has an opening for an Equity Research Analyst to join its US Equity Strategy team. This is a demanding role requiring exceptional analytic skills along with the ability to work independently as well as part of a small team. The individual will take ownership of several processes critical to our published work. You will produce high-impact analysis of equity markets and investment themes incorporated in the advice which Citi delivers to both internal and external clients worldwide. In this role, we expect you will develop into a subject matter expert on US equity markets. This is an opportunity to make a direct and measurable contribution to our research product and be an integral part in developing our US equity market calls and insight. Responsibilities Build, maintain, and enhance financial databases and models that support ongoing and bespoke research needs. Assess macro and micro economic forces at work and incorporate into our market views. Analyze global equity markets and financial trends to produce timely, well-reasoned investment insights that inform client decisions and support Citi's broader research output. Author high-quality research reports and thematic pieces that clearly communicate Citi's investment views to external clients and internal stakeholders. Originate and develop analysis of US investment themes, contributing to US Equity Strategy product Deliver tailored analysis and data-driven responses to requests from investors and Citi colleagues, ensuring accuracy and relevance to their specific needs. Collaborate closely with Citi Research professionals across regions and disciplines to ensure a consistent, globally informed perspective in all published work. Uphold the highest standards of risk awareness and professio

Artificial IntelligenceAI
M
📍 Puerto Rico, United States of America, United States
✓ Quality checkedCompany trend -7.1%

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72&#43; million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life Responsibilities may include the following and other duties may be assigned. Conducts on-site education and / or consulting. Supports field personnel in providing the best possible outcomes and service for Medtronic customers. Partners with sales colleagues to develop and execute plans of sales for within one or more business unit(s). Participates in conventions, forums, and meetings to increase product awareness. Works closely with Clinical Lead, Clinical Management and Regional Sales team to provide customer case and sales support. Identifies and facilitates execution on growth opportunities with Sales and Clinical Support Team. Serves as a technical resource to support sales of a specific medical product or solution. SPECIALIST CAREER STREAM: Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects – from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education. DIFFERENTIATIN

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