Senior Manager Customer Support in United States

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Roblox is looking for a Finance Business Partner, Trust & Safety to join our Finance team, reporting to the Senior Manager, FP&A. You will be leading finance support to the Trust and Safety team. This cross functional role involves collaboration with Safety, Legal, and Infrastructure teams. You will be supporting a variety of FP&A functions including short-term planning management, business partnering, financial modeling, and finance operations. You will communicate, use analytical skills, and organize with several teams on multiple deliverables. You Will: Support monthly financial cycles, including collaboration with Accounting at month-end and quarter-end, consolidation of budgets and reporting packages Review important financial metrics with senior leadership Provide leadership in identifying ad hoc or opportunistic discussions around our financial trends Leading many cross functional projects with Safety ops team on cost efficiencies and new product introductions by identifying opportunities/gaps, providing insights and solutions. Consistently support various business decisions across the organization by surfacing spending trends, developing ROI analysis for new strategic in

About the Team Tax and Trade at OpenAI shapes business strategy by embedding critical tax, export control, customs, and cross-border considerations into how the company builds, sources, scales, and operates in support of the mission. We combine deep expertise with practical systems thinking to look around corners, identify emerging risks and opportunities early, and help teams make smarter decisions at the point where strategy becomes execution. Across procurement, hardware operations, manufacturing, logistics, finance, legal, supplier onboarding, and operator workflows, we build robust, scalable support services leveraging cutting-edge technology—including governed AI and automation—to make complex regulated work more durable, more efficient, and easier to scale. About the Role We’re hiring a Senior Manager, Export Controls to lead OpenAI’s export controls strategy and operating model. This is a senior role with broad scope across advanced computing, semiconductors, software, hardware, manufacturing, and high technology partnerships. You will refine how OpenAI classifies controlled technology, software, and hardware, structures access-controlled environments, manages licensing and supplier commitments, and scales export-control operations in a way that supports the company’s pace of innovation. You will also shape how OpenAI applies AI and agentic workflows to policy-heavy operational work, building systems that make complex rules easier to navigate and easier to execute. In this role, you will: Refine the strategy and operating model for OpenAI’s export controls program across advanced computing, semiconductors, software, hardware, manufacturing, and high technology partnerships. Own export classification and licensing strategy for controlled technical data, software, hardware, and research environments. Lead the design and operation of compliant controlled environments and related governance processes. Partner with Research and Infrastructure to support efficient

The Senior Program Manager, Global Finance Systems & Process serves as Finance’s central resource for translating prioritized Finance business process needs into clearly documented functional requirements to IT; driving Finance-side testing, change management, supporting end-user adoption across global markets; and advancing continuous, harmonized process improvement across the enterprise. This role sits within the Finance Controllership function — not IT. What sets the strongest candidate apart is the ability to move fluidly between technical process expertise, data analysis, and cross-functional influence in a complex global environment — fluent across record to report, quote to cash, and procure to pay. Credibility is built through sharp analytical thinking, deep ERP experience, and a track record of turning complex problems into practical, lasting solutions. Success depends on disciplined prioritization, strong stakeholder relationships, and focus on practical, high-impact outcomes. As a Finance AI Champion, this person identifies opportunities to apply agentic AI and RPA to eliminate manual effort and scale Finance capacity globally. Essential Functions and Key Responsibilities: Serve as Finance’s subject matter expert on end-to-end business process design; identify gaps, map processes, and translate Finance requirements into clear IT specifications. Serve as the structured Finance-to-IT liaison; evaluate proposed solutions, facilitate Finance sign-off, and lead issue triage and resolution. Lead/facilitate Finance UAT, change management, and end-user adoption for prioritized Finance initiatives across global markets. Champion Finance process standardization, AI and automation opportunities, Segregation Of Duties and access governance, and continuous improvement. Serve as a Finance AI Champion: identify and advance agentic AI and RPA opportuni

The Best Players Need the Best People. Responsible for owning the end-to-end vision, strategy, and development of ShotLink applications, the TOUR’s proprietary scoring system, and other products to score golf and effectively track PGA TOUR events. This position is part of a team responsible for designing, developing, and managing scoring and tracking golf with real time data and statistical analysis across all PGA TOUR events. QUALIFICATIONS Bachelor’s degree in business, Computer Science, or Engineering, Information Systems, or adjacent degree and relevant work experience. 10 years related experience required in Product Management or Product Development, consumer digital products experience required. Strong understanding of agile practices including backlog management and prior experience working with Project Management; deep prior experience managing and directing vendor relationships Knowledge of UX / UI and consumer research best practices as it relates to successful product development Knowledge of camera tracking, LiDAR, GPS, RTK technologies preferred Ability to use script languages a plus Understanding cloud-based architecture required Extensive golf knowl

Where Performance Meets Purpose Join a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose. What You Will Be Doing As a Senior Category Manager, you will play a critical role in shaping and executing strategic sourcing initiatives across direct and indirect spend categories.This position is responsible for developing category strategies that optimize total cost of ownership, drive supplier performance, mitigate supply chain risk, and support business growth. Working closely with Manufacturing, Operations, and cross-functional stakeholders, you will lead sourcing initiatives, negotiate key supplier agreements, monitor market trends, and identify opportunities for innovation and cost savings. The role also oversees supplier relationship management, procurement processes, and global sourcing support, including partnerships with Acushnet (Titleist) Thailand, ensuring a resilient, high-performing supply base aligned with the company's strategic objectives. What You Bring Bachelor’s degree required; concentration in Supply Chain, Operations, Business, or Management preferred. Master’s degree preferred. Minimum of 5+ years of procurement or strategic sourcing experience, with preferred experience managing both direct and indirect spend categories. Ability to travel up to 25%. Strong knowledge of strategic sourcing, supplier management, and direct and indirect material procurement. Deep understanding of market dynamics, supply chain trends, and category managemen

Senior Finance Manager - Space Launch Systems Company: The Boeing Company The Boeing Defense and Space (BDS) Space Launch System (SLS) Financial Operations team is seeking a Senior Finance Manager - Space Launch Systems. This opportunity is located in Kennedy Space Center, Florida to join our team working on the largest and most powerful rocket ever produced. If you are a proactive and driven finance professional with a demonstrated history of initiative, dedication, and a strong commitment to excellence, we encourage you to apply. At Boeing, we're not just building rockets; we're shaping the future of human exploration. This critical leadership role will partner closely with The National Aeronautics and Space Administration (NASA), Program Managers, Integrated Product Team (IPT) leaders, and Executive leadership to ensure strict compliance with Earned Value Management (EVM) principles, align strategic financial plans with business execution, and maximize program financial performance. The position requires exceptional skills in financial oversight, risk management, stakeholder collaboration, and driving successful delivery from cost, schedule, and technical perspectives. Position Responsibilities: Lead, motivate, and develop a high-performing team of financial analysts dedicated to supporting program and contract activities with a focus on EVM compliance and business execution excellence Coordinate and integrate the overall program financial activity, ensuring alignment with strategic objectives and full Earned Value Management (EVM) reporting requirements Partner with program managers and IPT leadership to drive financial strategy that maximizes program execution, op

We anticipate the application window for this opening will close on - 2 Oct 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life The Acute Care & Monitoring (ACM) Operating Unit develops technologies that help clinicians monitor, diagnose, and manage patients across care settings. Within ACM, the Product DNA organization is responsible for advancing product lifecycle processes, data governance, and digital capabilities that support efficient product development, commercialization, and ongoing lifecycle management. The team partners across research and development, quality, regulatory, operations, information technology, and business functions to drive standardized processes, enterprise system adoption, and operational excellence. This role may be based at the Medtronic campus in Lafayette, Colorado or the office in Mounds View, Minnesota. This is an onsite position that requires regular in-person collaboration with cross-functional stakeholders and project teams. Travel up to 25% is required to support program activities, stakeholder engagement, deployments, and collaboration across Medtronic locations. As Senior Program Manager, Business Transformation, you will lead strategic transformation initiatives like the PTC Windchill integration that improve how product information, business processes, and enterprise technologies support the product lifecycle. This role

We anticipate the application window for this opening will close on - 29 Sep 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life This is a field based position. We are seeking a committed professional to join our team, required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role, which also includes travel outside the territory, presenting opportunities for broader engagement. Across our global Neuroscience organization, we advance care for some of medicine’s most complex neurological and spinal conditions by combining innovative technology, data-driven insights, and deep clinical expertise. Within this organization, our Neurovascular operating unit is dedicated to advancing the treatment of stroke, brain aneurysms, and other vascular disorders through innovative endovascular technologies. By partnering with physicians and health systems, we help improve patient outcomes through solutions designed for revascularization, embolization, and precise intervention, supporting clinicians in delivering timely, effective care throughout the patient journey. Check us out on LinkedIn: Medtronic Neurovascular A Senior Terr

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. About the Role, Mission or Department Overview We are looking for a Senior Program Manager to shape and lead our People Data & Insights team by turning complex HR questions into scalable, automated solutions. In this high-visibility role, you will partner directly with HR leadership to create our roadmap while managing the end-to-end lifecycle from intake to delivery. You will spend equal time translating business needs with stakeholders and partnering with engineers on technical execution. Beyond building tools, you will own the critical final mile by driving adoption and ensuring leaders understand and trust the insights we deliver. You will report to our Senior Director, People Data & Insights. Responsibilities: You will handle sensitive people data and own the roadmap for people data solutions, from intake through launch, and adoption You will oversee request intake and the prioritization process ensuring requesters understand what is being built, what is not, and why You will translate business questions into solution requirements You will partner daily with the Analytics Engineer and Solutions Architect on scoping, sequencing, and delivery You will build the education layer into the solution itself. You will partner on data governance, contribute to the data dictionary, and hold the line on metric definitions You will manage stakeholders across HR, Technology, Legal, and the business, including senior leaders. You will demonstr

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary As a Senior Product Manager, you will lead product strategy and roadmap development for the organization's Epic electronic health record (EHR) platform and integrated clinical informatics tools. You will own the product strategy and requirements for our Revenue Cycle Management (RCM) domain, which is focused on CDI, coding, billing, collections, integrity and analytics. These are critical for ensuring the end to end workflow from accurate clinical documentation to appropriate coding and A/R completeness. You’ll apply deep Epic platform expertise, user-centric design, and agile methodologies to drive adoption, quality, and safety across enterprise informatics initiatives to improve healthcare delivery for our patients. What You'll Do Responsible for defining the product vision and strategic direction for your Epic Domain, ensuring continuous alignment with senior business and engineering leaders. You'll translate high-level business goals into a clear, actionable product strategy that are tied to OKRs. Partner with business stakeholders to define the product roadmap, overseeing day-to-day backlog management and prioritization to ensure alignment with your strategic vision. You will assess value and develop business cases to inform the nature and scope of new initiatives. This includes evaluating buy vs. build opportunities and identifying

At Datadog, we're on a mission to build the best platform in the world for engineers to understand and scale their systems, applications, and teams. We operate at high scale, enabling seamless collaboration and problem-solving among Dev, Ops, and Security teams globally for tens of thousands of companies. Our engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way. Feature flags used to be simple on/off switches. That's changing fast. Flags are becoming a control plane: they're tied to observability, they drive rollout decisions, and AI agents build and run more of this work every day. Datadog is building the platform for that future, and we are now expanding our Feature Flagging & Experimentation product to pair flag decisions directly with observability signals and to modernize the flagging workflow for an SDLC increasingly run by agents. As a Senior Product Manager for Feature Flagging, you will own product strategy and drive execution across flags-plus-observability integration and agentic-era flagging workflows. You will set direction for a critical area of the roadmap, work closely with the observability, RUM, and APM teams, and report directly to the Director of Product leading this team. You'll be relied on to make sound, independent product judgment calls with limited oversight, bring engineering credibility to every decision, and drive B2B go-to-market strategy alongside sales. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. This role is based in New York City and works from our office 3 days a week to support that collaboration. What you will Do: Find every place where a flag decision and an observability signal should talk to each other - rollout gating, anomaly-triggered rollback, experiment diagnostics - and ship a roadmap that unlocks observability and experimentation differentiators in Datadog Feature Flags

Sapience AI is the collective intelligence platform for professional communities. We sit above the CRMs, AMS platforms, and knowledge bases that organizations already run, and we turn the expertise scattered across them into something every member can search, act on, and share. The intelligence a community needs is already inside it. Most organizations just cannot reach it. Knowledge lives in silos, in legacy systems, in the heads of a few experts, and in fragmented records no one can connect. We change that. Our work is grounded in four commitments: technology elevates people and never replaces them, the best expertise is already inside the community, everything is built on trust, and every deployment is purpose-driven for the organization it serves. Let’s achieve more, together. Where this role sits This role owns a product area end to end. Where the product marketer is the market lens, you are the person accountable for what we build, how it works, and whether it ships and succeeds. You lead a cross-functional team of engineers, designers, and applied AI specialists to turn strategy into a product members rely on. You own the roadmap for your area, the decisions inside it, and the outcomes it produces. You work at the center of the product organization, translating a clear point of view into shipped work that moves MINERVA and the COGENT architecture forward through each GR/GA milestone. Why this role exists In an AI market where capabilities can be copied in weeks, the advantage goes to teams that decide well and ship fast. Someone has to hold the point of view, make the calls, and keep a team building the right thing. Collective intelligence is hard product work: reasoning over messy knowledge, earning member trust, and fitting into how communities already operate. It needs an owner who can hold both the ambition and the details. The Senior Product Manager is that owner. You set direction for your area, make the hard prioritization calls, and are accountable fo

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: As a Senior Project Manager, you will play a crucial role in this pursuit by leading high visibility, retail construction projects and delivering exceptional results for our client within Financial Services. Your innovative approach, collaborative mindset, and commitment to success will help us further strengthen our culture of collaboration and advancement. Your day-to-day tasks will include: Delivering exceptional project management services Managing and overseeing all aspects of projects, including planning, budgeting, scheduling, and execution with client processes and tools. Ensuring projects are completed on time, within budget, and meet quality standards through adhering to client processes and tools. Providing mentorship/leadership to project teams, empowering them to thrive and excel. Developing and maintaining strong relationships with key stakeholders, working closely with clients to understand their objectives and delivering tailored solutions that exceed expectations. Driving innovative ways of working, constantly seeking new approaches and technologies to enhance project management processes and outcomes. <li

Do you have an insatiable curiosity and passion for science? Do you want to partner with PIs at the top research institutions in the world to accelerate their life's work? We are seeking a dedicated and science-savvy Senior Account Manager to lead our relationships with a few key R1 universities in the Northeastern or Mid-Atlantic regions. NVIDIA’s accelerated computing platform is the scientific instrument transitioning research from traditional sequential computing to massively parallel, neural networks driven labs. Our full-stack platform includes supercomputers, the CUDA programming model, and hundreds of libraries, frameworks, and models. From BioNeMo for structural biology, Parabricks for genomics, Omniverse for 3D virtual worlds, and RAPIDS for data science, to CUDA-Q for hybrid quantum-classical computing, PhysicsNeMo for physics-informed AI, and Earth-2 for climate modeling, we are empowering the next scientific breakthroughs. What You'll Be Doing: Institution and Government Engagement: Serve as a trusted advisor to university and occasionally, state government leaders, communicating NVIDIA's vision, technology roadmaps, and research impact. Grow the Business: Champion organic business growth, forecast revenue, and collaborate with IT and business partners on go-to-market strategies. Research Community Partnership: Forge strong connections with leading research labs and PIs across diverse scientific domains (e.g., AI/ML, life sciences, physical sciences, climate science, engineering, and materials science). You will understand their grand challenges and keep a pulse on emerging computational methods. Strategy Execution: Engage internal cross-functional NVIDIA teams (Solution Architects, Developer Relations, Product Management, Business Units, etc.) and university partners to accelerate science on NVIDIA’s platform. Ecosystem Enablement &

The way products get built is changing. Agents write a growing share of shipped interfaces, designers work in code, and a design system's output is bigger than a component library. At Datadog we're redefining ours for that world, and evolving how the product looks and feels at the same time. DRUIDS is the design system behind every Datadog surface, used daily by more than a hundred designers and thousands of engineers across thirty-plus products. You'll lead the team that owns it: designers and design engineers who set the system's direction, hold the quality bar for what ships, and build the tools that make designing in code the default way to work. The team partners closely with product designers, frontend engineers and PMs across the company. This is a hands-on leadership role in a technical, engineering-forward company. You'll be expected to have a point of view and defend it, to be the person the design org asks about quality, and to make the call when work isn't good enough yet. Much of what a design system should be right now hasn't been settled — here or anywhere else. If you're a designer who never stopped making things, and you'd rather decide what a system should be than maintain one that already exists, this is the role. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do Lead the team and set its direction Decide what DRUIDS owns, what it ships, and what stays with product teams. Own where the system goes next. Have a view on what a design system should be, and argue for it. Turn direction into a roadmap, and work with partners on what gets built and when. Coach the designers and design engineers on your team, be clear about what each person owns, and hire as the team grows. Own craft and quality Own the craft and quality of components, patterns,