Senior Manager Customer Support in United States

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through super intelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role In a world where every AI company sounds the same, WRITER is building something different. We believe a great brand doesn’t just look good. It earns trust, sharpens conviction, and gives people the confidence to act. We’re looking for someone who believes that just as deeply as we do. Reporting into the VP of brand and communications, you’ll drive ownership of the WRITER brand, internal and external, from campaign strategy to the systems that make great brand work scalable. You’ll help shape how the world sees us, how our employees feel about us, how our product expresses us, and how AI makes all of that more powerful. If you’re a brand leader who thinks in systems, ships with taste, and is genuinely excited about what agentic AI makes possible for marketing, this is your role. We are open to hiring for this role at multiple levels, with compensation ranges scaled to match your experience, expertise, and the scope of the role. 🦸🏻‍♀️ What you’ll do Brand stra

Senior Program Manager Description - Job Summary • This role is responsible for leading teams/projects to solve common and complex business issues, by leveraging developed subject matter knowledge. The role manages and leads cross-functional program teams, delivers professional reports, develops schedules, budgets and resource plans, and tracks progress against the establishes plans, while leading less-experienced staff members. The role also identifies risks and creates mitigation plans, and reports the same to executive management. Responsibilities • Manages and leads a program involving one or more functions and project teams to drive the engineering development and implementation process for a subsystem or component of a product or service offering. • Leads moderate to high complexity projects, delivering professionally written reports, and supports the realization of operational and strategic plans. • Understands the technical concepts, architecture, systems, development methods, and disciplines associated with the defined program, and utilizes knowledge to accelerate project completion. • Leads the deployment, launch, and continuous improvement of new technologies & process automation developed within the company's worldwide engineering team. • Develops schedules, critical deliverables, budget, resource allocation plan, logistics, and other support requirements for assigned program in collaboration with both the company & contract manufacturing teams. • Coordinates activities of supporting project teams and internal and external development partners; tracks progress against established plan and makes decisions to alter or update schedule and resource allocation to meet product requirements and development schedule. • Communicates program progress, escalations, and issue analysis to product stakeholders; collabora

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Senior Project Manager, Pediatric Nutrition (within Internal Design Agency) About Abbott Our nutrition business develops science-based nutritional products for people of all ages, from helping babies and children grow, to keeping adult bodies strong and active. Millions of people around the world count on our leading brands – including Similac®, PediaSure®, Pedialyte®, Ensure®, and Glucerna®– to help get the nutrients they need to live their healthiest lives. At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to: · Career development with an international company where you can grow the career you dream of. · Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. · An excellent retirement savings plan with a high employer contribution · Tuition reimbursement, the Freedom 2 Save <span style="color:

We anticipate the application window for this opening will close on - 4 Oct 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72&#43; million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life First Shift (1st)- M-F 8am-5pm Are you passionate about transforming operations, leading high-performing teams, and delivering measurable business results? As a Sr Manufacturing Manager , you will provide leadership for production operations across key value streams that support multiple Medtronic Operating Units. Based in Tempe, Arizona , this role oversees the manufacturing of life-saving medical technologies used by patients worldwide. Reporting to the Manufacturing Director, you will lead a team of Production Supervisors and play a critical role in driving safety, quality, delivery, and operational performance. You will also lead high-impact continuous improvement initiatives by leveraging the tools and resources of the Medtronic Performance System (MPS). This highly visible position combines people leadership, operational excellence, and strategic execution. You will partner closely with

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Drive exceptional client growth and empower global trade as a Senior Sales Manager at Flexport. The opportunity: The Sales team at Flexport is at the forefront of redefining global trade, empowering our clients to navigate complex supply chains with ease. As a Senior Sales Manager, you will lead and mentor a high-performing team of Account Executives who are dedicated to maximizing growth within our existing client base. You'll partner closely with net new sales, operations, and product teams to develop and execute strategies that deepen client relationships and unlock significant value. This is an opportunity to directly impact Flexport's mission by fostering client success and expanding our footprint in critical markets, tackling challenges in a fast-paced, collaborative environment. You will: Lead, coach, and develop a team of high-performing Account Executives focused on growing existing client relationships. Develop and execute strategic account growth plans, identifying and capitalizing on opportunities to expand Flexport's services within key client portfolios. Partner cross-functionally with Account Management, Operations, and Product teams to ensure seamle

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam. Plaid’s Consumer team owns all of Plaid’s consumer facing surfaces. This includes Link, Plaid’s flagship product, which has been used by over half of all US adults to share their information safely and securely with financial applications. Link drives the vast majority of Plaid’s revenue. We’re also working on some exciting, 0-1 consumer initiatives. Both areas are top business priorities. As part of Plaid’s first Consumer team, you will lead product development and execution within a startup-like environment at Plaid. Responsibilities Define an ambitious vision / roadmap, sign up for quarterly / half year goals, and partner with the cross-functional team to hit them Drive prioritization and execution (build, measure, iterate) Identify opportunities through consumer feedback and staying close to our data / dashboards Partner with cross-functional team (design, research, data science, legal, and compliance) to do all of the above Qualifications You have successfully launched large consumer facing features driving meaningful outcomes at B2C companies You start with the consumer problem and have held a high bar for consumer experience You naturally gravitate towards using data to mak

Drata is building the trust layer between great companies - automating compliance, managing risk, and helping organizations prove trust continuously as they scale. We're Dratanauts: a global crew of 600+ professionals united by a culture that rewards integrity, ownership, and raising the bar, no matter where in the world we're working from. Why Join the Drata Team? At Drata, you're not maintaining legacy compliance software - you're building the agentic AI platform defining what trust looks like for the next generation of companies. Here's what makes the work itself worth showing up for: Problems without a playbook: You'll work at the edge of AI and security, building agentic governance, continuous compliance, and real-time trust verification to solve problems that don't have an established answer yet. You're writing it as you go. Real ownership, not just process: Our values center on owning outcomes and raising the bar, not checking boxes. You're expected to have opinions and back them. A seat at the table: Your perspective is unique and valued. Open debate and diverse viewpoints are built into how decisions actually get made here, at every level. Growth at rocketship speed: Drata is scaling fast, which means scope grows fast too. High performers get more ownership, visibility, and experience. A crew, not just coworkers: Dratanauts consistently describe a "come as you are" culture with sharp, curious people—the kind of team that makes hard problems genuinely fun to solve. See what they say here and follow us on LinkedIn for company news, employee stories, and career updates. Job Summary: The Senior Product Manager is a key position to support our growth, and we are looking for an experienced product manager to join us! As the Senior Product Manager, you will be working cross-functionally to design, build, and roll-out products and features that align with Drata’s strategy and vision. A top-notch senior product manager will have worked on numerous projects and have

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: As a Senior Project Manager for our Healthcare team, you will serve as a dedicated Owner's Representative, guiding complex infrastructure projects from concept to completion. This position requires a unique blend of deep technical expertise in mechanical and electrical systems and sophisticated client-facing skills to champion our clients' interests. At JLL, we are collectively shaping a brighter way for our clients, and in this role, you will be their trusted advocate—ensuring healthcare facilities are delivered on schedule, within budget, and to the highest standards of quality and regulatory compliance. You will act as the central point of communication, translating intricate technical details into clear, strategic actions for all project stakeholders. What your day-to-day will look like: Serve as the owner’s primary advocate and liaison, fostering collaboration between the client, design teams, contractors, and all project stakeholders. Manage overall project performance, including scope, schedule, and budget, to ensure successful delivery against key milestones. Provide expert technical oversight for mechanical (HVAC, medical gas, plumbing) and electrical (power distribution, emergency power) infrastructure systems. Review design d

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to: Career development with an international company where you can grow the career you dream of . Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. An excellent retirement savings plan with high employer contribution Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. The Opportunity The Senior Product Manager position works out of our Austin, TX or Sylmar, CA location in the Cardiac Rhythm Management Division.<

Work Flexibility: Hybrid What you will do The Senior Sourcing Manager (Hybrid) will play a critical leadership role in driving sourcing strategies and supplier performance for Stryker’s Endoscopy business unit. This position offers the opportunity to combine strategic foresight with hands-on execution in a fast-paced, global, and highly matrixed environment. As a key business partner to operations, quality, and finance, you will shape supplier capabilities, and deliver measurable business results through supplier alignment, cost optimization, and performance excellence. You will lead and develop a high-performing onsite procurement team, overseeing and sustaining sourcing activities, ensuring best-in-class quality, service, and value. This role is ideal for a collaborative, forward-thinking employee who thrives at the intersection of strategy, execution, and innovation—influencing decisions that directly support Stryker’s mission to make healthcare better. This is a hybrid role. We are seeking candidates based in or near one of the following Stryker locations: Flower Mound, TX, or San Jose, CA. The employee is expected to be onsite on average 3 days per week. Serve as a trusted advisor to the Business Unit SLT, shaping sourcing strategies, supplier performance, and risk management while balancing strategy with execution. Drive strategic sourcing initiatives that deliver industry-leading outcomes in cost, quality, delivery, and sustainability. Partner cross-functionally with Finance, Operations to align supplier strategies, budgets, and procurement initiatives with business goals. Anticipate industry and macroeconomic trends to evolve sourcing roadmaps and maintain competitive advantage. Champi

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: We're looking for a Senior Product Manager to join Flexport's product team and own a critical part of how we serve clients and operators across global logistics. You'll define the vision and roadmap for your product area, ship features that drive measurable business outcomes, and collaborate with engineering, design, commercial, and operations teams to solve hard problems at scale. Flexport's platform powers every stage of global freight, from booking and pricing to visibility, customs, and delivery. The products you build will be used daily by logistics managers, supply chain leaders, freight operators, and internal teams who keep goods moving around the world. This is a high-impact role for someone who combines strong product instincts with deep analytical skills and comfort navigating complex domains. The team: The Visibility team owns the end-to-end mapping and tracking of physical goods across global logistics. We solve complex supply chain workflows at the system root-cause level using data, product intuition, and highly structured logic. Our team is responsible for defining the client-facing tracking experience based on real physical e

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: We're looking for a Senior Product Manager to join Flexport's product team and own a critical part of how we serve clients and operators across global logistics. You'll define the vision and roadmap for your product area, ship features that drive measurable business outcomes, and collaborate with engineering, design, commercial, and operations teams to solve hard problems at scale. Flexport's platform powers every stage of global freight, from booking and pricing to visibility, customs, and delivery. The products you build will be used daily by logistics managers, supply chain leaders, freight operators, and internal teams who keep goods moving around the world. This is a high-impact role for someone who combines strong product instincts with deep analytical skills and comfort navigating complex domains. The team: The Commerce team owns the end-to-end quality, automation, and profitability of Flexport’s commerce domain. We build intelligent agents to automate critical commerce workflows, including quoting, billing, and invoicing, while driving cost intelligence across every shipment process gate to optimize profitability. Additionally, our te

We are seeking a Senior Event Manager to take full responsibility for delivering some of NVIDIA's key flagship events. These events are central to NVIDIA's worldwide presence, and the person in this role will ensure each moment is executed with accuracy, enthusiasm, and influence. We seek an experienced event professional who embraces high responsibility and ownership in a complex environment. You will manage several workstreams simultaneously and work closely with collaborators in product, communications, marketing, and executive teams. Every detail, including venue, content, and the on-site experience, must be performed flawlessly. What you'll be doing: Own the full event lifecycle for assigned flagship events — from initial planning through on-site management and post-event recap. Develop and manage detailed project plans, timelines, and budgets across multiple events simultaneously. Serve as the primary cross-functional coordinator — aligning product teams, communications, creative, and executive partners around a unified event plan. Lead vendor and agency relationships, including venue sourcing, A/V, production, catering, and décor. Partner with content and programming teams to develop agenda, speaker management, and session logistics. Coordinate registration, attendee experience, and on-site staffing plans. Build and deliver executive-ready briefings, status updates, and post-event reports. Find opportunities to improve event formats, attendee experience, and operational efficiency across your portfolio of events. What we need to see: 12&#43; years of event management experience at a technology company or agency, with a focus on owned events. Bachelor's degree in Business, Marketing, Communications, or related field, or equivalent experience. MBA

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Senior Product Manager, Content Sharing Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. About the Role: The Content Sharing team builds the product ecosystem to drive discovery and quality time spent through content on and off the platform. As Senior Product Manager for Creation Tools, you will tackle ambiguous and high-impact challenges by empowering influencers, everyday players, and game developers to make compelling content for the ecosystem. You will own the prod

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. Role Summary: This role will lead the data engineering function supporting People Analytics, including AI-assisted workforce analytics on Snowflake. This is a player-coach role requiring hands-on technical leadership plus people leadership, with strong business partnership and the ability to balance speed, quality, governance, and innovation. What you’ll do: Manage and develop data engineers Manage, coach, and grow a team of data engineers. Set expectations for quality, collaboration, delivery, and technical ownership. Create a strong engineering culture where people solve hard problems, move quickly, and enjoy the work. Collaborate with cross-functional teams, such as other data engineers, people analysts, data scientists, and business stakeholders, to translate requirements into production-ready deliverables, and communicate technical trade-offs to non-technical partners. Stay hands on Write and review production code. Lead design reviews, code reviews, and technical problem solving. Step into critical pipelines, models, or AI workflows when needed. Build scalable People data foundations Design and maintain sustainable data models, pipelines, semantic layers, and testing frameworks. Establish team practices for documentation, lineage, data quality, and observability. Own engineering standards Set standard