Senior Manager Customer Support in United States

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JLL - Contract Administrator (P3) Location: Anywhere in the US Work Schedule: Remote, M-F 8 AM - 5 PM Reports to: Senior Director, Division Operations Estimated compensation for this position is: $76,100 - $90,000 annually What this job involves: JLL's Technology Division is seeking an experienced Contract Administrator to manage fiber contracts for one of our largest clients. This role is crucial for maintaining the client’s interest in contractual engagements and ensuring that all agreements align with legal standards, optimizing the contractual management system, ensuring data accuracy, and facilitating smooth vendor relationships. The ideal candidate will be adept at managing complex information, responding to inquiries, and tracking critical deadlines. This role offers an opportunity to contribute to JLL's commitment to excellence in lease administration and client service. Join our team and help drive efficiency in our lease management processes! What your day-to-day will look like: Abstract and input critical data into the contract management system Manage the onboarding process for landlords and vendors, including documentation and ticketing system entry Collaborate with various departments to facilitate the execution of contracts and address any is

Platform Deployment Management Lead Description - Job Summary • This role is responsible for leading the development and success of software products or features. The role formulates strategies and meticulous software plans for organization's platforms and technologies. The role recruits, motivates, mentors, coaches, develops, and retains a high-performing team of product managers and product marketers. Responsibilities • Plays a leadership role and drives the progress of the product management function. • Leads cross-functional teams through agile development processes, including sprint planning, daily stand-ups, and retrospectives. • Monitors competitive market to determine client needs for certain product improvements. • Strategically partners with key senior stakeholders to understand needs and priorities. • Recommends product requirements and definitions to align with stakeholder's needs. • Collaborates with the software engineering team on feature ideas and prototypes to bring potential solutions to life. • Advises key stakeholders on the portfolio strategy across all phases of the lifecycle. • Tracks and reports key metrics to drive future product developments. • Collaborates with marketing and sales teams to develop go-to-market strategies, product launch plans, and marketing collateral. • Demonstrates process improvement and project management experience, preferably with the implementation of large projects. Education & Experience Recommended • Four-year or Graduate Degree in Computer Science, Software Engineering, Information Systems, or any other related discipline or commensurate work experience or demonstrated competence. • Typically has 10+ years of work experience, preferably in product management, digital or software product development, or a related field.

Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total portfolio view and delivers AI-powered insights within investment and client workflows. More than 1,400 firms in nearly 60 countries use Addepar to manage and advise on nearly $9 trillion in assets. Its open platform integrates with nearly 650 software, data and consulting partners to power end-to-end investment operations across firms of all sizes and complexity. Addepar supports clients worldwide with offices in New York City, Salt Lake City, London, Edinburgh, Pune, Dubai, Geneva, Singapore and São Paulo. The Role The Advisor Experience team builds bespoke solutions for financial advisors to grow and sustain their business, starting with a new secure messaging experience. As a Senior Software Engineer with a frontend emphasis, you will be the primary owner of the team’s user interface layer — crafting modern, performant, and intuitive experiences that financial advisors rely on daily. You will lead frontend architecture decisions, build and maintain component systems, and collaborate closely with Product Design to translate complex advisor workflows into elegant, accessible interfaces. While your primary impact will be on the frontend, you will work across the full stack as needed to deliver complete features and integrate with backend services and APIs. Applicants must be legally authorized to work in the United States for any employer without requiring current or future visa sponsorship (for example, employment-based visas such as H-1B , F-1 /OPT, or similar), and must be authorized to begin work in the U.S. on their first day of employment. What You’ll Do Lead frontend development for the Advisor Experience Secure Messaging product, building rich, performant user interfaces using modern web frameworks. Design and maintain scalable frontend a

Become a part of our caring community The Provider Contracting Professional supports the West Region in the negotiation, analysis, and maintenance of physician and other provider agreements for an organization delivering healthcare to the senior population. You will assist with contract management activities, provides analytical support, and ensure accurate documentation within established processes and guidelines. You will report to a Director, Provider Contracting. Job Responsibilities: Support the contracting team in drafting, reviewing, and processing provider contracts and amendments Collaborate with market engagement, leadership, and legal teams to facilitate contract execution and resolve basic contract term revisions Assist in communicating contract terms, payment structures, and reimbursement rates to IPA and ACO provider groups under the guidance of senior staff Conduct initial financial analyses of contracts and terms; prepare summaries for senior review Maintain contract files and documentation within the organization's tracking system, ensuring accuracy and compliance Assist in identifying and reaching out to potential providers for network development based on current needs and network composition Prepare reports and updates for contracting initiatives as requested Manage assigned priorities and deadlines, escalating complex issues to senior team members Use your skills to make an impact Required Qualifications 2+ years' experience in provider contracting, network management, or a related healthcare field Knowledge of managed care or value-based contracting Understand contract terms and basic financial impact Preferred Qualifications Experience supporting ACO or IPA provider

Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals. Immigration Operations Specialist (IOS) Onsite | Full‑Time | Chicago, IL Build a Career in Immigration Operations The Immigration Operations Specialist (IOS) plays a vital role in supporting employment‑based immigration cases by providing hands‑on administrative and case support to Envoy Global’s affiliate law firm. This is a great opportunity to build foundational skills, work with cutting‑edge legal technology, and grow within a collaborative operations team. Are you detail‑oriented, organized, and interested in immigration or global mobility? What You’ll Do Prepare correspondence, filings, and mailings for immigration petitions Scan, upload, and manage sensitive case documents with accuracy and care Support standard immigration case types under the guidance of senior specialists Maintain accurate case updates and notices in Envoy’s platform Perform quality checks to ensure work meets accuracy and compliance standards Assist with online applications and client document intake Use AI and automation tools to improve efficiency Support high‑volume projects such as H‑1B cap season and other peak periods What You Bring High School Diploma required 2+ years of administrative or clerical experience in a corporate environment Comfort handling confidential, time‑sensitive information Basic proficiency in MS Word, Excel, and Outlook Strong attention to detail and excellent organizational skills Clear written and verbal communication skills Genuine interest in immigration, global mobility, or legal operations Additional Details Must work onsite In Chicago, IL five (5) days per week Flexibility to work overtime during high‑volume periods Ability to lift up to 25 lbs and work at a computer for extended periods Why Envoy Global You’

About the Team OpenAI’s Sales team partners with advertisers to understand their businesses, develop meaningful advertising solutions, and drive long-term growth on the platform while maintaining strong standards for user trust and platform integrity. About the Role This role will focus on growing advertising revenue across the Travel vertical, including airlines, hotels, online travel agencies, tourism boards, travel marketplaces, cruise lines, and adjacent travel brands. You will own the full sales cycle—from prospecting through deal closure—and build strategic relationships with senior travel-industry decision-makers. You’ll help advertisers reach high-intent audiences, improve campaign performance, and develop long-term commercial partnerships that support their business goals. You will work closely with Account Managers and cross-functional partners to ensure successful advertiser outcomes after the sale, while maintaining primary ownership of revenue growth, commercial strategy, and Travel vertical expertise. In this role, you will: Prospect, qualify, and close new advertising opportunities across the Travel vertical. Own and achieve a defined revenue target across an assigned portfolio of travel advertisers. Build relationships with senior advertising, marketing, ecommerce, loyalty, and revenue-management leaders. Develop account plans that connect advertiser goals—such as bookings, destination awareness, loyalty acquisition, app adoption, and seasonal demand—to measurable campaign outcomes. Identify opportunities across major travel moments, including peak booking periods, holidays, events, route launches, destination campaigns, and loyalty promotions. Structure and negotiate complex commercial agreements. Build clear, data-driven business cases that demonstrate advertiser ROI and long-term platform value. Partner with Account Managers to support seamless post-sale transitions, campaign success, renewals, and expansion. Collaborate with Product, Engineering,

Datadog is hiring a Head of Global Executive Support to lead and scale our Executive Support organization. This is a leadership role responsible for the strategy, operations, and people development of a global team spanning Executive Assistants, Senior EAs, Team Leads, and Managers. The leader will serve as the connective tissue between executive leadership and the broader organization, helping to set the standard for operational excellence, building scalable systems, and developing the next generation of EA talent. Datadog's Executive Support team is a high-visibility, high-impact function that directly enables our most senior leaders to operate at their best. As the leader, you'll shape how the entire function runs; building a team culture grounded in excellence, discretion, and genuine partnership. The right person for this role brings deep expertise in executive-level support, a systems mindset, and a track record of leading high-performing administrative organizations. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do Lead and develop a global, multi-level executive assistant team Define the long-term vision and operating model for Executive Support at Datadog Drive headcount planning, resource allocation, and org design as the company scales Develop and maintain policies, playbooks, and documentation that standardize high-quality support across all executive stakeholders Identify and implement process improvements that increase efficiency and reduce friction across the organization Act as an escalation point for complex, high-stakes, or sensitive executive support needs Maintain discretion and judgment around confidential information at the highest levels of the organization Partner with Finance, Legal, People, and leaders across

Citibank, N.A. seeks an Applications Development Tech Lead Analyst for its Tampa, Florida location. Duties: Responsible for source code review to ensure it satisfies good coding practice. Coordinate all communication between tech team and Ab Initio vendor, including scheduling and chairing weekly meetings. Responsible for reconfiguration and reengineering to optimize performance. Design, develop and modify software systems, using scientific analysis and mathematical models to predict and measure outcomes and consequences of design. Prepare reports or correspondence concerning project specifications, activities, or status. Confer with systems analysts, engineers, programmers and others to design systems and to obtain information on project limitations and capabilities, performance requirements and interfaces. Manage the hardware infrastructure and monitor the performance metrices E2E. Identify areas of growth need and proposal scale up activities. Execute on scale up activities by submitting procurement requests, manage regular calls with the deployment team and plan go live/switch activity. Develop shell scripting code base to support the job executions, interactions between systems. A telecommuting/hybrid work schedule may be permitted within a commutable distance from the worksite, in accordance with Citi policies and protocols. Requirements: Requires a Bachelor’s degree, or foreign equivalent in Information Technology, Engineering (any) or related field and 6 years of progressively responsible, post-baccalaureate experience as a Software Engineer, Associate Director – Data Engineering, Senior Consultant, Data Specialist, Assistant Systems Engineer or related position involving gathering new business requirements, architecture, analysis, estimation, design, implementation, and leading a team of software developers and software development. 6 years of experience must include: Experience with AbInitio Data Processing (SME), Data Modeling

About the Team OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. Hiring the right people — especially at the executive level — is one of the most important ways we pursue this mission. We’re seeking a Recruiting Coordinator to join our team, focusing on the logistics and coordination of recruiting efforts for the Recruiting organization. This role will involve close collaboration with recruiters, sourcers, interviewers and hiring managers, ensuring operational excellence and a standout candidate experience. You will primarily be responsible for scheduling interviews, managing the logistics of onsite interviews, streamlining processes, and scaling programs. This role is a non-exempt, hourly position based on a 40-hour work week with potential for overtime earnings. About the Role As a Recruiting Coordinator, you will: Take ownership of the scheduling process, end to end, for evergreen and opportunistic hiring needs. Act as a partner for recruiting ops problems and help us find solutions through a mix of data, tools, and collaboration. Greet candidates onsite in the office to provide a welcoming interview experience. Be the primary scheduling and interview planner for various Recruiters and Hiring Managers across the Robotics team. Use our tools like Ashby, Guide, ChatGPT, G-Suite, and others to uphold a timely and positive hiring experience and process. Have the ability to problem solve and adapt to an ever-changing environment while maintaining confidentiality and discretion. Manage clear, concise, timely, and professional communication with candidates and hiring partners in written and verbal form. Handle candidate reimbursement & travel (domestic and international). Work with our Executive Operations team to support and improve candidate experience and management of senior and executive level candidates. Qualifications: 5+ years of recruiting coordination experience, including experience scaling processes and driving

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the role: As a Staff Product Engineer at Replit, you’ll work closely with other product and platform engineers, designers, sales representative, and product managers to build features that help users collaborate with their team to go from idea to software fast. You’ll be at the forefront of shaping and experimenting on what our tens of millions of users love. You will: Help lead major projects and take new products from 0->1 Identify the hardest technical and/or quality problems holding us back, and then build solutions Chart high level technical direction and follow up to make sure those projects come together to deliver on results Mentor and develop new senior engineers to help grow the team Ship new features and build infrastructure using: TypeScript, React, CSS, GraphQL, Node.js, and Postgres Required skills and experience: A minimum of 7 years of professional software development experience Experience in a technical leadership role, working cross functionally Working experience building full stack applications with TypeScript Working experience building directly for users Bonus Points : You’re excited about the future of programming and have experience working with IDEs, terminals, or other common developer tools You’ve had previous experience working at a startup in a cross-functional engineering role This is a full-time role that can be held from our Foster City, CA office. The hybrid role has an in-office requirement of Monday, Wednesday, and Friday. Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match ( US Only ) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Our EPD Recruiting team builds the teams that build Plaid. We partner with leaders across Product, Engineering, and Design to deliver thoughtful, candidate-first processes and continually raise the bar for how we scale. Within that, our team owns Product and Design recruiting. We are responsible for delivering world-class talent through pragmatic, data-informed, and principle-aligned recruiting practices that help Plaid scale with intention. We are hiring a Senior Product Sourcer to support Plaid’s growing Product organization. Product Managers at Plaid are builders, thinkers, and connectors who shape how millions of people experience financial freedom — and this role is key to bringing that talent in. As a senior sourcer, you will partner closely with Product leaders and recruiters to drive the top of funnel strategies for specialized and niche Product searches. You will own the research,, manage pipelines, guide hiring teams, and provide data-driven insights that help leaders make smarter hiring decisions. This is a high-impact, high-visibility opportunity where your work will directly influence how Plaid builds its product organization and scales to meet ambitious goals. Responsibilities: Build a

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role Senior Payroll Tax Specialist SoFi is searching for a Senior Payroll Tax Specialist to manage and optimize our payroll tax operations. This role is a key member of the Payroll Team, responsible for validating tax calculations, ensuring filing compliance and serving as the subject matter expert on payroll tax regulations and best practices. The Specialist will exercise independent judgment in interpreting complex federal, state, and local tax laws, advising Finance and HR on tax implications and driving process improvements to ensure absolute accuracy in our tax liabilities and reporting. Responsibilities Validate all payroll tax calculations, filings, and payments to ensure full compliance with statutory regulations. Research and interpret complex payroll tax laws and updates, advising stakeholders on the implications of policy or program changes. Prepare comprehensive reports for Finance and leadership regarding tax liabilities, labor costs, and tax-related trends. Support and lead internal and external payroll tax audits, including detailed documentation and issue remediation. Develop and maintain robust payroll tax controls to support audit cycles and SOX compliance. Oversee the end-to-end US bi-weekly payroll processing as a backup to the Payroll Specialist as needed. Maintain expert knowledge

About the Team OpenAI’s Central Procurement – Hardware Operations team is building scalable, AI-enabled operating foundations for a rapidly growing hardware footprint. We help the business move quickly while maintaining the data quality and controls needed to manage financial and operational risk responsibly. As OpenAI scales across R&D, new-product introduction, manufacturing, and third-party custody models, we are building the foundations to absorb complexity without adding unnecessary friction. That means establishing practical standards, strengthening discipline where it matters, using AI thoughtfully, and continuously improving how teams manage hardware operations. About the Role We are hiring an Asset Compliance Program Lead to establish the cross-business framework that gives OpenAI reliable lifecycle visibility over hardware-related financial assets and capital equipment. You will define the controls, systems roadmap, and evidence practices needed to manage those assets within OpenAI’s financial-control scope. This is a senior individual-contributor role in Central Procurement – Hardware Operations within Finance. Distinct from sourcing and transaction execution, you will partner with hardware business units, Accounting, Financial Risk Management, Procurement, contract manufacturers, and other third-party custodians to deploy practical operating mechanisms. These mechanisms will connect how assets are purchased, built, received, moved, held, verified, and retired with the ownership, data, reporting, and evidence needed for financial governance. The role covers those assets regardless of location or custody, including manufacturing equipment and tooling, supplier- and contract-manufacturer-held assets, leased assets, and other third-party-held equipment. You will stay close to the operational details—how assets move, where records diverge, which controls are not working, and where evidence is incomplete—and use that view to strengthen processes, accountab

About the Team The Finance & Supply Chain Engineering organization includes two complementary teams. Software Engineering builds internal full-stack applications, durable agentic workflows, plugins, MCPs, and measurable AI-enabled engineering practices. Data Engineering builds trusted analytics data assets for Finance and Supply Chain. The teams have distinct charters, with important shared dependencies and broad cross team partnerships across Engineering, Applications, Finance, and Supply Chain. About the Role We are looking for a hands-on senior technical leader who will report alongside the Software Engineering and Data Engineering managers. This is an individual-contributor role with no immediate people-management responsibility. The Tech Lead will raise the technical bar across both teams, participate in important cross-team or high-risk design decisions, and directly own and ship high-impact work. The role should improve team judgment and autonomy rather than act as a floating architect or universal approval gate. In this role, you will: Partner with the Software Engineering and Data Engineering managers as a peer technical leader; managers retain accountability for people, staffing, priorities, performance, and delivery commitments. Directly own the architecture, implementation, launch, and operation of one or more high-impact initiatives, remaining accountable for real outcomes rather than advisory output alone. Guide important design decisions that are cross-team, difficult to reverse, or material to security, financial controls, reliability, data quality, or long-term cost of ownership. Establish pragmatic engineering standards across architecture, APIs and data contracts, testing, security, reliability, observability, lineage, data quality, and operational ownership. Advance engineering standards for building with AI, including agentic workflows, evaluation, telemetry, adoption, and outcome measurement. Work across backend, full-stack, data, and big-d

About the Team The HR Business Partner (HRBP) team at OpenAI helps shape how our organization operates and performs. We work alongside senior leaders and their teams to design effective organizations, strengthen leadership capabilities, and help people do their best work. Our expertise spans leadership coaching, organizational design, talent strategy, employee relations, and change management. Our work is grounded in a deep understanding of OpenAI’s Contributions & Impact (C&I) culture and the needs of teams working at the frontier of AI and hardware. We operate with urgency, empathy, and sound judgment. We value sincerity over polish, collaboration over ego, and a relentless focus on meaningful impact. About the Role We’re looking for an experienced HR Business Partner to support OpenAI’s Consumer Device's team. This is an opportunity to partner closely with leaders and teams doing highly ambitious, multidisciplinary work. You’ll serve as a trusted advisor as the organization builds, collaborates, and evolves—helping create the conditions for people and teams to perform at their best. The role combines strategic advising with hands-on partnership. You’ll help leaders think through organizational questions, coach managers through complex situations, strengthen people practices, and make thoughtful trade-offs that balance the needs of our people, teams, and mission. This is an individual contributor role. Come build with us. Your Key Responsibilities Shape high-performing, resilient teams: Partner with leaders on organizational design, talent planning, and ways of working that support strong performance and sustainable teams. Advise with context and judgment: Develop a deep understanding of the organization and provide thoughtful guidance on people, leadership, and organizational matters. Collaborate across OpenAI: Work closely with fellow HRBPs, People centers of excellence, and cross-functional partners to create a cohesive employee experience rooted in hum