Jobs in United States

Senior Manager Customer Support in United States

2,111 active opportunities · Updated October 2026

Explore current senior manager customer support jobs across United States. Filter by work mode, employment type, experience, department, date posted and distance.

Hiring demand

25/100

cooling · 6 related jobs

Hiring trend

-100%

Job postings compared with the previous 30 days

Remote options

33.3%

Share of matching jobs listed as remote

B
📍 San Francisco, California, United States· Full-time· Remote
✓ High-confidence listingCompany trend -84.2%
Quick readStrong listing-quality and freshness signals

ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F , led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE We are bringing our people systems in-house on Workday, and we are hiring our first dedicated Workday Analyst to make it excellent. You will join while the implementation is underway, ramp alongside our deployment partner, and own the tenant from go-live onward. This is a hands-on configuration role: you will build business processes, manage security, load data, and test releases yourself, and you will teach others on the People team to do the same as we grow. If you want to shape a Workday environment from its first day in production instead of inheriting years of someone else's decisions, this is that rare opening. RESPONSIBILITIES Own day-to-day Workday configuration: business processes, security groups and roles, custom reports, calculated fields, and tenant settings Build and run EIB loads for data changes, mass updates, and audits Own the twice-yearly Workday release cycle: evaluate new features, regression-test, and roll out changes safely Shadow the implementation build, then take over tenant ownership at go-live Monitor integrations and triage issues with our IT team and vendors Support payroll configuration in partnership with our Accounting team and payroll services provider Field and resolve system requests from employees, managers, and the People team Mentor teammates so Workday administration becomes a team capability, not a single point of failure REQUIREMENTS 4+ years administering a live Workday

Machine LearningAIAccountingPayroll
B
📍 Berkeley, Macau S.a.r., United States
✓ Quality checkedCompany trend -20.1%

F/A-18 Senior Systems Engineer Company: The Boeing Company Boeing Defense, Space & Security (BDS) is seeking a Senior Systems Engineer to join the F/A-18 Systems Engineering Integration and Test (SEIT) Team in Berkeley, MO . The Senior Systems Engineer is responsible for leading cross-functional integration to drive engineering excellence in the execution of our F/A-18 software development activities. The individual selected for this role will be primarily focused on the Technical Integration role for Software Development and Advanced Systems activities. Position Responsibilities Ensure Engineering Excellence: Responsible for leading integration across multiple engineering and program teams to ensure safety, technical excellence, and product integrity. Drives adherence to Boeing and program processes, setting high standards for quality and performance Systems Engineering Approach: Ensure an integrated systems engineering approach. Take ownership to manage requirements and ensure full traceability. Manage the configuration of the integrated system to ensure dependencies are well understood. Responsible for ensuring comprehensive certification and verification activities, demonstrating a commitment to excellence Build Strategic Partnerships: Develop and nurture strong relationships with the United States Navy (USN), engineering functions, and program management. Leverage these partnerships to enhance collaboration and drive program success Manage Technical Baseline: Oversees the technical baseline, including mission systems configuration, technical performance measures, architecture diagrams, and Risk Identification and Opportunity (RIO) assessments. Foster

Project ManagementRecruitment
M
📍 Boise, ID - ID1, United States
✓ Quality checkedCompany trend -72%

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Summary Department Introduction The Front End Process and Cost Transformation (PROCT) team drives manufacturing performance by improving cost, productivity, operational efficiency, and process capability across Micron’s semiconductor fabrication network. The team partners closely with engineering, manufacturing, and business leaders to deliver pivotal initiatives that accelerate performance, optimize resources, and support Micron’s business objectives! Position Overview As a Fab PROCT FE Engineer, you will lead initiatives that improve manufacturing cost, maximize factory performance, and drive business process improvements across Front End operations. You will partner with multi-functional teams to find opportunities, solve complex operational challenges, and implement data-driven solutions that improve productivity, quality, and operational efficiency. This role combines program leadership, technical expertise, and strategic execution to deliver measurable business impact. Responsibilities Lead initiatives that support Front End cost reduction, productivity improvement, and factory output optimization goals Develop and execute multi-functional programs aligned with manufacturing and corporate business objectives Define project scope, objectives, timelines, deliverables, and resource requirements in collaboration with key stakeholders Establish program structures, manage dependencies, and track achievements to ensure successful execution Drive achievement of Integra

AIRecruitment
F
📍 Mclean, Virginia, United States
✓ Quality checkedCompany trend -33.3%

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview: The Cyber Security team at Freddie Mac is searching for a strong data analyst to collaborate on developing and administering data security policies as well as safeguarding information, evaluating existing data security procedures and identifying new areas of risk for Freddie Mac. If this role sounds like a fit for your skill set, please read on, apply and learn why there is #MoreatFreddieMac ! Our Impact: We develop and train the enterprise on relevant Identity and Access Management best practices, develop and support automated IAM processes, and develop and implement ongoing IAM efficiency improvements with limited oversight by managers. The role will work closely with Enterprise partners and security control owners on IAM automation development activities and alignment of IAM processes with InfoSec maturity targets as described in the InfoSec Strategy. Your Impact: Senior Data Analyst who can develop and implement new and updated business process automation for all Identity and Access Management activities. Develop and proposes strategies to reduce security risk in the organization by implementing procedural prevention, detection, and response measures, while still enabling positive business outcomes. Comfortable supporting ad hoc data retrieval and analysis requests using SQL queries and Copilot/Excel . Creating audit-ready reference documentation. This role will allow for and support rapid AI-based extrapolation/replication of these services as future automated IAM microservices. Qualifications: Typically, 5 - 7 years of rel

SQLAIExcelPower Bi
B
📍 Berkeley, Macau S.a.r., United States
✓ Quality checkedCompany trend -20.1%

Cloud Infrastructure Administrator (Mid-Level, Senior or Lead) **Sign on Bonus Potential** Company: The Boeing Company The Boeing Company’s Specialized United States Infrastructure Operations organization is currently seeking a Cloud Infrastructure Administrator (Mid-Level, Senior or Lead) to join the team in Berkeley, MO; Seattle, WA; or Daytona Beach, FL . The Infrastructure team is seeking an experienced cloud infrastructure professional to help design, build, and sustain the foundational cloud environment supporting critical program needs. In this role, the selected candidate will help establish and operate secure, scalable, and resilient cloud infrastructure environments in Microsoft Azure to enable enterprise applications, software toolchains, and digital engineering workloads. As both an individual contributor and technical leader, this position will work across network, computer, storage, identity, security, and automation domains to deliver repeatable cloud infrastructure patterns and operational excellence. This role is focused on infrastructure operations, sustainment, automation, and reliability, rather than application software development. Position Responsibilities: Design, implement, and maintain Microsoft Azure-based infrastructure solutions including networking, compute, storage, identity integration, and supporting services Develop and maintain Infrastructure as Code (IaC) and configuration automation solutions using Terraform, Ansible, PowerShell, and Bash Implement cloud policies to enforce security, ensure regulatory compliance, and manage user access Build repeatable landing zones and cloud infrastructure patterns that support mul

AzureTerraformAnsibleSap
PE
📍 New York, NY, United States· Full-time
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

The Facilities team manages our workspaces globally, with the purpose of providing safe, healthy, and productive work environments for our people, within our flexible, hybrid working world. Who You Are: You are a highly organized, proactive, and service-focused professional who thrives on creating exceptional workplace experiences. Acting as the primary on-site representative for the Facilities Dept you take ownership of the day-to-day office environment and are passionate about delivering a seamless experience for employees, visitors, executives, and stakeholders. You bring a concierge-style approach to workplace support, anticipating needs, solving problems before they arise, and ensuring every interaction reflects professionalism, hospitality, and attention to detail. Whether welcoming visitors, supporting senior leadership, coordinating vendors, preparing for executive and board meetings, or managing workplace requests, you consistently deliver a high standard of service and execution. You are confident working independently and comfortable balancing both strategic priorities and day-to-day operational needs. You can seamlessly shift between employee support, facilities coordination, event planning, and visitor management, maintaining composure and professionalism in a dynamic environment. You build strong relationships across all levels of the organization and are viewed as a trusted partner who enables others to do their best work. You understand that a great workplace is more than just a physical space. It is an environment that fosters productivity, collaboration, engagement, and a positive employee experience. Success in this role requires a combination of hospitality, operational excellence, sound judgment, and a genuine commitment to service. You take pride in creating a workplace that is welcoming, well managed, and always ready to support the evolving needs of the business.

AIRustExcelHR
N
📍 Santa Clara, United States
✓ Quality checkedCompany trend -13.7%

NVIDIA is seeking a strong technology leader to manage our Server Software Technical Program Management (TPM) team. This role is at the cross-section of execution and strategy, leading a team of Senior TPMs who drive the firmware and system software for NVIDIA's next-generation server platforms like DGX, MGX, and HGX. These platforms bring together the full power of NVIDIA GPUs, NVLink, InfiniBand networking, Grace CPUs, and our optimized AI/HPC software stack. This deep technical leadership role focused on the Software Development Processes that brings new server hardware to life. What you'll be doing: Lead a team of TPMs driving the technical software and firmware execution for NVIDIA's NPI (New Product Introduction) and sustaining engineering teams. Drive the end-to-end SDLC for low-level server components, including firmware (BMC, UEFI/BIOS), drivers, and system management software, ensuring alignment with hardware schedules. Collaborate closely with NVIDIA product management and hardware engineering teams to define release plans and program objectives. Build a strong connection and feedback loop between sustaining and NPI engineering teams to improve product quality and development velocity. Lead process improvement initiatives and help propagate SDLC standards across multiple engineering and TPM organizations. You will have the opportunity to interact with diverse technical groups, spanning all organizational levels. What we need to see: Bachelor of Science (or equivalent experience) or Master of Science degree in Computer Science, Electrical Engineering, or related field. 12+ overall years of experience developing and leading complex low-level or system software projects. and 7+ years of experience in a people management role. Deep understanding of system a

Artificial IntelligenceAI
M
📍 United States· Full-time
✓ High-confidence listingCompany trend -97.2%

From $115K/yr

Quick readStrong listing-quality and freshness signals

The Director of Global Strategic Events is a senior leadership role responsible for the strategy, governance, and execution of MongoDB’s global strategic events portfolio. This is a builder’s role at a pivotal moment, requiring a leader who can define a bold vision for how MongoDB shows up in an AI-native and agentic future, lead a global team to bring that vision to life, and drive measurable pipeline, revenue, and brand impact. Reporting to the Vice President of Corporate Marketing, this leader will operate with significant autonomy, influence across functions, and engage regularly with executive stakeholders. This role can be based out of any MongoDB U.S. office or remotely within the United States. What You'll Do Define the sponsorship and partner event strategy. Build MongoDB’s approach to sponsorship packages, exhibitor programs, and partner activations across flagship and third-party events in close partnership with Partner Marketing Lead and develop a global team. Manage, coach, and grow a high-performing, globally distributed events team. Establish clear priorities, operating rhythms, accountability, and consistent standards of excellence across regions and time zones Build with AI. Bring an AI-native approach to how the function operates. Use AI tools and agents to improve workflows, automate reporting, increase team capacity, and personalize attendee journeys. Set the expectation that the team will do the same. This is a core requirement of the role Represent Strategic Events across the business. Partner with leaders across Marketing, Sales, Product, Partner, and Communications. Represent the function in senior planning forums and ensure every program directly supports MongoDB’s company and go-to-market priorities. Expect to travel ~40% of the time to support events Shape the global strategic events vision and portfolio. Set the strategy, priorities, and tiering framework for MongoDB’s flagship user conferences, executive summits, global roadshows, sales

MongoDBAWSAzureAI
C
📍 Tampa Florida United States, United States
✓ Quality checkedCompany trend +800%

The Engineering Lead Analyst – SonarQube & Code Quality Engineering is a senior-level engineering role responsible for leading static code analysis, automated code quality governance, security vulnerability remediation, and AI-augmented developer enablement across enterprise software delivery pipelines. In this role, you will champion software reliability, maintainability, clean-coding standards, and automated quality gates. You will partner with development teams, system architects, and platform engineering to integrate and manage enterprise-scale code quality platforms (such as SonarQube) both on-premises and in cloud/SaaS environments. Additionally, you will drive modern engineering practices by embedding Behavior-Driven Development (BDD) within your own software delivery and leveraging Agentic AI workers and Model Context Protocol (MCP) architectures to optimize developer experience, streamline code governance, and boost engineering velocity. Key Responsibilities 1. Code Quality & Static Analysis Platform Ownership Lead the architecture, deployment, administration, and continuous enhancement of enterprise Static Application Security Testing (SAST) and Code Quality platforms (e.g., SonarQube , DeepSource, Codacy, Semgrep). Configure, calibrate, and enforce automated Quality Gates, code rulesets, technical debt calculation models, and code-coverage baselines across multi-language enterprise repositories. Oversee version upgrades, patching, high availability, and operational maintenance for on-premises and SaaS/cloud-hosted code quality infrastructure. 2. CI/CD & Pipeline Integration <li style=

JavaScriptTypeScriptPythonJava
V
📍 New York, New York, United States· Full-time
✓ High-confidence listing

From $95K/yr

Quick readStrong listing-quality and freshness signals

As an Executive Assistant, you will serve as a trusted partner to senior executives, ensuring the seamless management of their day-to-day operations and helping maximize their effectiveness. You will be responsible for complex calendar management, travel coordination, communications support, meeting preparation, and a variety of administrative and operational functions. This role requires exceptional organization, attention to detail, discretion, and the ability to anticipate needs in a fast-paced, constantly evolving environment. In addition to supporting executives, you will collaborate closely with the broader people team, provide backup support as needed, and serve as a positive ambassador for our culture and values. To be successful in this role, you are highly organized, proactive, resourceful, and adaptable. You thrive in a dynamic environment, exercise sound judgment, communicate effectively with stakeholders at all levels, and consistently maintain a high degree of professionalism and confidentiality. *Please note, this role will be asked to be in our New York office Monday through Friday. As the Executive Assistant, you can expect to: Provide administrative support to our Chief Product Officer and Chief Technology Officer Manage a meeting heavy calendar and stay on top of their changing priorities, acting as a gatekeeper and partner Support executive communications and correspondence, ensuring timely follow up and coordination as needed. Prepare executives for meetings by coordinating agendas, gathering materials, and ensuring all relevant information is available in advance. Track action items, deadlines, and deliverables, proactively following up to ensure completion. Assist with planning and coordination of company events, team gatherings, offsites, and employee engagement initiatives. Coordinate domestic and international travel arrangements, including flights, accommodations, transportation, itineraries, and logistics. Prepare and submit accurat

AIGoRustExcel
D
📍 New York, New York, United States· Full-time
✓ High-confidence listingCompany trend -89.8%

From $200K/yr

Quick readStrong listing-quality and freshness signals

We are looking for a talented engineer to lead evaluation of startup acquisition opportunities in the AI, cloud and security space. You will drive product evaluations, prepare and manage technical architecture discussions with target groups in Product and Engineering and provide roadmap suggestions for M&A and investments for Datadog. You will be a key partner to Datadog’s C-level leadership and highly visible at the most senior levels of Datadog. The role is reporting into the Senior Director of Product Strategy and falls within the Product organization. We are looking for an innovative and strategic thinker who is passionate about the latest tech being developed by startups in the cloud, AI and security space. The ideal candidate enjoys researching and evaluating new technologies, works effectively with cross-functional teams, and communicates opinions concisely to our leadership team. Broad understanding of relevant Cloud Technologies and deep understanding of the full coverage of Datadogs current offerings is necessary. The Corporate Development team is small and values authentic, strong-willed individuals who think creatively and proactively. This role leads technical due diligence from a product and architecture perspective across our acquisition pipeline. You'll scope and stand up proof-of-concept and sandbox environments to stress-test candidate products, then give an honest, unvarnished view of their quality and depth - the kind of assessment that holds up regardless of deal momentum. You'll assess technical architecture, flag the risks and open questions that matter most early, and turn that into a clear post-acquisition integration path. Working closely with engineering, you'll keep the evaluation focused on what's actually decision-relevant, then translate the findings into strategic recommendations for leadership and help carry the integration through by partnering with the right people on the other side. What You’l

D
📍 San Francisco, California, United States· Full-time
✓ High-confidence listingCompany trend -89.8%

From $200K/yr

Quick readStrong listing-quality and freshness signals

We are looking for a talented engineer to lead evaluation of startup acquisition opportunities in the AI, cloud and security space. You will drive product evaluations, prepare and manage technical architecture discussions with target groups in Product and Engineering and provide roadmap suggestions for M&A and investments for Datadog. You will be a key partner to Datadog’s C-level leadership and highly visible at the most senior levels of Datadog. The role is reporting into the Senior Director of Product Strategy and falls within the Product organization. We are looking for an innovative and strategic thinker who is passionate about the latest tech being developed by startups in the cloud, AI and security space. The ideal candidate enjoys researching and evaluating new technologies, works effectively with cross-functional teams, and communicates opinions concisely to our leadership team. Broad understanding of relevant Cloud Technologies and deep understanding of the full coverage of Datadogs current offerings is necessary. The Corporate Development team is small and values authentic, strong-willed individuals who think creatively and proactively. This role leads technical due diligence from a product and architecture perspective across our acquisition pipeline. You'll scope and stand up proof-of-concept and sandbox environments to stress-test candidate products, then give an honest, unvarnished view of their quality and depth - the kind of assessment that holds up regardless of deal momentum. You'll assess technical architecture, flag the risks and open questions that matter most early, and turn that into a clear post-acquisition integration path. Working closely with engineering, you'll keep the evaluation focused on what's actually decision-relevant, then translate the findings into strategic recommendations for leadership and help carry the integration through by partnering with the right people on the other side. What You’l

PE
📍 Jacksonville, Florida, United States· Full-time· Hybrid
✓ Quality checked

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Vice President, Enterprise Risk is a senior enterprise leader who advances a strong, transparent risk culture across Dun & Bradstreet. This role partners across the business to identify, assess, monitor, and mitigate material risks within the company’s risk appetite, spanning strategic, operational, technology, cyber, data, financial, international, reputational, and compliance dimensions. The role combines deep enterprise risk expertise with strong business judgment, executive communication, and change leadership to strengthen resilience, support growth, and protect Dun & Bradstreet’s legacy of integrity and trust.

PE
📍 Florham Park, New Jersey, United States· Full-time· Hybrid
✓ Quality checked

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. The Vice President, Enterprise Risk is a senior enterprise leader who advances a strong, transparent risk culture across Dun & Bradstreet. This role partners across the business to identify, assess, monitor, and mitigate material risks within the company’s risk appetite, spanning strategic, operational, technology, cyber, data, financial, international, reputational, and compliance dimensions. The role combines deep enterprise risk expertise with strong business judgment, executive communication, and change leadership to strengthen resilience, support growth, and protect Dun & Bradstreet’s legacy of integrity and trust.

A
Golf. A golf role or an employer dedicated to golf.
📍 Massachusetts, United States of America, United States
✓ High-confidence listing
Quick readStrong listing-quality and freshness signals

Where Performance Meets Purpose Join a team that values excellence and innovation, at a company known for its iconic golf brands. At Acushnet Company, your background and experience contribute to creating the best products for dedicated golfers worldwide. Here, your performance has purpose. What You Will Be Doing The Assistant Treasurer is a senior leadership role with broad strategic and operational responsibility for the Company’s global treasury function, partnering closely with the Treasurer, CFO, Executive Leadership Team, and Board of Directors to support long‑term value creation and growth. This role helps shape capital structure and capital allocation strategy, optimize global liquidity, manage financial risk, and ensure a resilient, scalable treasury operating model across a global footprint. Combining deep capital markets expertise with disciplined risk management and strong people leadership, the Assistant Treasurer oversees financing strategies, banking and rating agency relationships, cash management, investments, insurance programs, and compliance while driving governance, standardization, and execution. As a leader and advisor, this position plays a critical role in enabling strategic decision‑making, safeguarding financial operations, and developing a high‑performing global treasury team committed to collaboration, continuous improvement, and financial stewardship. We’re excited about the interest in this role. To help us manage applications fairly and efficiently, we ask that all candidates apply via our Careers site. For additional inquiries, please contact our Talent Acquisition team directly (recruiting&#64;acushnetgolf.com). What You Bring Bachelor’s degree in finance, Economics, Accounting

AccountingFinance
🔔

Get new senior manager customer support jobs in United States by email

Daily job updates · Unsubscribe anytime