Senior Manager Customer Support in United States

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities. The Corporate Controller builds a trusted global accounting function that scales with the company. Success means predictable closes, trusted balance sheets, documented accounting positions, well-managed audits, embedded controls, managed risks, clear ownership, strong talent, and less manual work. The mission for this role is to build an accounting organization that the company can trust and that will not need to be rebuilt every time the company scales. This role is remote, based out of the United States. We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting. Who You Are Senior accounting leader with deep technical judgment and strong operational discipline. 15+ years leading accounting or controllership teams in complex organizations. CPA or equivalent, with deep US GAAP and financial reporting expertise. Experienced in technology, semiconductor, hardware, manufacturing, or similar environments. Skilled at scaling teams, controls, systems, and processes through rapid growth. What We Need Lead a global accounting organization with clear ownership and high standards. Own monthly, quarterly, and annual close quality, speed, and predictability. Set accounting pol

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Pinterest’s Security team (Pinfosec) is seeking an IC14 Security Engineer - Security Governance, Risk & Compliance (GRC Senior Analyst) to support and strengthen our security governance and assurance programs. This role is ideal for someone who is detail-oriented, collaborative, and motivated by building scalable security processes that help the business manage risk effectively. Reporting to the Interim Head of Security Governance, Risk & Compliance, this individual contributor will partner closely with Security, Engineering, IT, Legal, Internal Audit, and other cross-functional stakeholders to help maintain and improve Pinterest’s security control environment. The role will contribute to core GRC activities including risk management, policy governance, control testing, audit support, awareness tracking, and internal risk assessmen

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. Replit is building the world’s most accessible AI coding agent. Replit Agent can be used by anybody to bring their ideas to life. Whether it’s an app for yourself, the next great startup idea, or a tool to make you more productive at work, Replit Agent can help build it. Replit builds complete apps better than anybody thanks to our full suite of services that handle app integrations, storage, hosting, analytics, and more. We don’t just build apps in development, we handle the full lifecycle into production and beyond. About the role: Help power the development of Replit Agent as a technical leader for the Replit Cloud organization. You will report to the Vice President of Engineering. The Replit Cloud team builds Replit’s first party cloud infrastructure so users can build, scale, and succeed entirely on Replit. They manage databases, application storage, app publishing and hosting, development/production environment splitting, custom domains, and more. By having a set of first party services that integrate seamlessly, you will power one of Replit’s key product differentiators. You will: Help lead major projects, either by taking new products from 0->1 or doubling down on our first party primitives to keep winning users. Work closely with designers and product managers, to quickly iterate on Replit Cloud to continually grow and improve the product. Identify the hardest technical and/or quality problems holding us back, and then build solutions. Mentor and develop new senior engineers to help grow the team. Ship product and build infrastructure as a true full stack builder using: TypeScript, React, CSS, Postgres, Go, and Terraform. Examples of what you could do: Leverage our unique cloud infrastructure to build diffe

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role We are seeking a mid-level AppSec Vulnerability Management Engineer with a strong software development background. In this role, you will bridge the gap between security, compliance, and engineering teams. You will identify application vulnerabilities, maintain software supply chain security, and drive tracking to satisfy strict regulatory compliance frameworks. You will also serve as a technical responder during security incidents, deploying real-time countermeasures to protect our software ecosystem. What You'll Do Core Responsibilities Vulnerability Scanning & Triage: Perform periodic application security scanning activities. Review results and prioritize flaws based on CVSS scores, real-world exploitability, and system exposure. Compliance-Driven Tracking: Track, document, and manage vulnerabilities according to strict compliance SLAs (e.g., SOC 2, ISO 27001, PCI-DSS). Maintain audit-ready evidence of remediation timelines and exception approvals. Executive Reporting & Alerting: Escalate and report critical exposures directly to the CISO and senior leadership. Maintain dashboards and alerting mechanisms that visualize vulnerability status, risk trends, and compliance posture. Software Supply Chain Security: Ownership of the organization's Software Bill of Materials (SBOM). Continually update SBOM inventories to ensure compliance with modern regulatory requirements and dependency tracking. Help Replit mature through various SLSA levels for supply chain security. Remediation Collaboration: Partner with development teams to provide clear mitigation paths. Review, write, and patch code directly when necessary to resolve security flaws. Tooling Integration: Configure and tune automated security te

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity We're looking for an Analyst who thrives at the intersection of transportation economics, supply chain strategy, and quantitative modeling. This is a high-visibility individual contributor role—you won't be managing people, you'll be doing the work that directly shapes our network design, carrier strategy, and cost structure. In this role, you will not just build models, but proactively identify high-impact cost-saving and optimization opportunities, transforming raw analysis into business-critical strategy.Your analysis will inform senior leadership decisions on carrier RFPs, zone skip expansion, FC location strategy, and how we price and position our fulfillment product against competitors. You'll partner closely with carrier ops managers, supply chain leadership, data science, and commercial teams to turn complex data into clear, actionable recommendations. You Will Own lane analysis and zone skip strategy including lane-level margin modeling, utilization thresholds, go/no-go decision frameworks for trailer dispatch, and identification of new lane opportunities across our middle mile and deep injection network. Drive Cross-Functional Execut

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The Role As a Staff Credit Policy Analyst for Home Loans will lead the design, governance, and continuous evolution of SoFi’s credit policy framework across Conforming, Government (FHA/VA/USDA), Closed-End Seconds (CES), and Portfolio products. This leader will own the strategic direction and operational oversight of credit policy development, ensuring all underwriting criteria are risk-aligned, investor-compliant, and digitally executable. You will serve as a key partner to Risk, Capital Markets, Product, and Operations—driving clarity, consistency, and scalability across all credit decisioning processes. In this role, you will provide strategic oversight of policy research, system automation, and audit readiness while fostering innovation in digital underwriting and credit enablement. What You’ll Do Credit Policy Leadership & Strategy Lead the end-to-end lifecycle of SoFi’s home lending credit policies, ensuring they align with enterprise risk appetite, investor standards, and business objectives. Define and manage the credit policy governance framework, including approval processes, documentation standards, and version control practices. Partner with senior leadership to identify emerging credit risk trends and recommend proactive policy adjustments. Oversee the roadmap for credit automation and deci

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Administration team at Roblox provides core administrative support and serves as a strategic partners to our business leaders. You Will: Provide strategic partnership to the Senior Vice President of Strategy and Operations and his leadership team. Manage highly sensitive and confidential information with the utmost discretion and integrity, serving as a trusted partner within the Office of the CEO to handle executive communications, strategic plans, and sensitive materials seamlessly. Translate high-level strategic objectives into actionable operational frameworks, developing repeatable playbooks, standardized processes, and tracking mechanisms to ensure flawless execution. Act as a highly collaborative liaison across various teams, executive levels, and external partners, building strong relationships and fostering a cohesive environment to align priorities and drive company-wide goals forward. Expertly manage complex and dynamic international calendars with significant movement, including proactive planning, preparing meeting materials and briefs, and anticipating scheduling conflicts. Leverages strategic foresight to design and implement innovative solutions, proactively

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . We're seeking an Administrative Business Partner to provide support to senior leaders on our Engineering, Product and Design leadership team. In this role, you'll play a crucial part in keeping the team organized, motivated, and operating efficiently. Your responsibilities will include managing complex, global schedules, nurturing internal and external relationships, and excelling as a detail-oriented communicator. You should have a proactive approach and be capable of independently overseeing diverse tasks and demands, all while handling confidential and sensitive matters with the utmost discretion. What you’ll do: Manage complex calendars with minimal direction; prioritize and make calendaring decisions based on business need using independent judgment. Support leaders by helping track team OKRs, attend cross-functional meetings a

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Our Merchants organization focuses on onboarding and activation, catalog quality and health, merchant presence (including creator/UGC and trust signals), and ads upsell—helping merchants build healthy catalogs, reach the right audiences, and unlock clear paths to growth. In this role, you’ll lead high-impact engineering at the intersection of commerce platforms, catalog systems, and AI-native experiences. This includes applying ML, AI-assisted workflows, and GenAI where appropriate to improve metadata quality, merchant tooling, and operational efficiency. You’ll partner closely with Engineering Managers, Product Managers, Data Scientists, and other senior engineers to deliver systems with measurable business and user impact. What you’ll do: Own end-to-end technical delivery for cross-team initiatives—from problem framing and technical stra

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Pinterest is hiring a Director, Marketing Technology & Innovation, the most senior technology leader within our Marketing, Creative and Communications organization. To start, you will lead a hybrid team of Technical Program Managers (TPMs), AI Solutions Engineers, and third party platform engineering partners. This role starts as a player-coach. You will be hands-on alongside your teams, finding resourceful solutions as the function takes shape, with the autonomy to make a few strategic hires as it grows. The right person is a genuine leader and developer of people who has not lost touch with the technology itself, still knows how to build and close enough to the stack to make smart decisions and earn the trust of both marketers and engineers. What you'll do: Lead AI Solutions & Platform and Tools Own the AI roadmap and intake proc

What you’ll do Act as the in-house electrical lead for Midjourney Medical: own the electrical architecture of the scanner and the technical direction for all board-level design. Own complex board design end-to-end: architecture, schematic capture, layout (high-speed digital, analog/mixed-signal, power), DFM/DFT, fabrication and assembly vendor management, bring-up, and revision control. Write firmware for embedded targets (MCU/SoC): drivers, real-time control loops, safety-relevant logic, bootloaders, and field update paths. Audit and update HDL (FPGA) code for high-throughput data acquisition, timing/synchronization, triggering, and pre-processing of ultrasound and sensor data streams. Define electrical interfaces and data contracts with software, recon/ML and mechanical teams: timing budgets, clocking/sync, signal integrity, connectors/harnessing, and failure modes. Establish electrical engineering rigor: design reviews, schematic/layout review checklists, bring-up procedures, test fixtures, and documentation suitable for a regulated medical device program (DHF, traceability, change control). Mentor and grow the electrical function; select and manage external design partners where leverage is high. What we’re looking for Deep experience designing complex boards from blank page to stable revision, including high-speed digital and analog/mixed-signal domains. Strong schematic and layout skills (Altium/KiCad or equivalent) with real signal integrity, power integrity, grounding, and EMI/EMC instincts. Solid embedded firmware background in C/C++ (and Python for tooling): peripherals, DMA, interrupts, real-time constraints, and debugging on hardware. Practical HDL experience (VHDL/Verilog/SystemVerilog) for data acquisition, timing, and streaming interfaces. Track record of owning bring-up and debug on real hardware: scopes, logic analyzers, and disciplined root-cause analysis. Technical leadership: clear trade-offs, strong written documentation, and the ability to set

ABOUT THE BRAND: Callaway Golf Company is a premium golf equipment, gear and apparel company with a portfolio of global brands, including Callaway Golf, Odyssey, TravisMathew, and OGIO. Through an unwavering commitment to innovation and premium craftsmanship, Callaway designs, manufactures, and sells high-performance golf clubs, golf balls, apparel, bags, and other accessories—setting the standard for performance in the game of golf. Our Mission: To create demonstrably superior and pleasingly different products powered by innovative technology and premium craftsmanship enabling golfers of all abilities to play their best and find more joy in the game. Our company is a blend of experience and diverse backgrounds, and together we look to leave the past behind while moving the game forward. For more information, please visit https://www.callawaygolf.com ROLES AND RESPONSIBILITIES: Technical Leadership & Architecture Guide and help define the multi-year technology and architecture roadmap for the Digital Commerce platform, aligning engineering investments with business strategy, scalability, and long-term growth. Lead the modernization of the Digital Commerce platform by driving the adoption of headless commerce, cloud-native architectures, AI-enabled capabilities, and other emerging technologies. Architect, design, and provide technical leadership in the development of scalable, secure, resilient, and high-performing eCommerce systems, services, APIs, and integrations using modern engineering practices. Establish the technical direction and engineering standards for the eCommerce Technology organization, including AI-assis

The Senior Enterprise Applications Analyst, Procurement supports the evolution, implementation, and integrity of TaylorMade's Oracle ERP solutions across global procurement and supply chain operations. This role provides functional expertise and day-to-day operational support for Procure-to-Pay (P2P) processes, while partnering with business stakeholders to drive measurable process improvement and align system capabilities with strategic objectives. The analyst supports enterprise initiatives including system upgrades, automation, and cloud migration planning. Essential Functions and Key Responsibilities: Provide day-to-day functional support for Oracle Procurement, including troubleshooting issues and ensuring uninterrupted requisitioning, purchasing, and supplier management operations. Configure and maintain Oracle Procurement setups, including organizational structures, Approval Management Engine (AME), document types, supplier configurations, item and category hierarchies, iProcurement, and profile options. Gather, analyze, and document business requirements using Oracle AIM methodology, and translate them into detailed functional specifications for development. Evaluate existing business processes, identify gaps and improvement opportunities, and recommend Oracle standard solutions that deliver measurable business value, including cost savings, efficiency improvements, and return on investment (ROI). Develop, coordinate, and execute functional, system integration (SIT), user acceptance (UAT), and regression testing activities; perform root cause analysis and resolution of production issues. Support and troubleshoot integrations between Oracl

We're looking for an individual to own, evolve, and grow the Team TaylorMade Rewards program across our eCommerce business within our largest market. In this role you will be the program's day-to-day champion — owning commercial execution, shaping strategy, driving member engagement and owning optimization of points while partnering cross-functionally to make loyalty a genuine competitive advantage. This is a high-visibility, high-impact role at the intersection of data, marketing, and customer experience. US Commercial Ownership Own the US Team TaylorMade Rewards program, including earning and redemption mechanics, and member lifecycle strategy in TM’s largest market. Develop and maintain the US loyalty financial model ensuring the loyalty investment drives measurable ROI through repeat purchase rate, LTV, and contribution margin. Drive the commercial evolution — identifying new earn/burn opportunities, partnership integrations (e.g., ID.me, subscriptions), and feature enhancements. Identify and develop early access and exclusive product opportunities for loyalty members — defining eligibility criteria, coordinating with merchandising and product teams on inventory allocation, and ensuring these benefits are clearly communicated and differentiated across member tiers. Commercial Management & Execution Design and execute targeted loyalty campaigns (bonus point events, triple-point promotions, milestone rewards) tied to key product launches, seasonal moments, and tour activations. Own loyalty member automations across email, SMS, and push notifications — including trigger logic, segmentation, and messaging strategy — and track performance against key engagement metrics such as open rate, click-through rate, conversion, and churn reduction to continuously optimize the member lifecycle. Collaborate with the US retention team to build pers

The Sr. Enterprise Applications Analyst, Order Management owns the health and evolution of TaylorMade's Oracle EBS Order-to-Cash platform across global operations. This role translates business requirements into scalable O2C solutions, partnering with Sales, Operations, Finance, and Supply Chain to keep systems aligned with commercial goals. Reports to the Solution Architect, ERP Applications. Essential Functions and Key Responsibilities Configure and maintain Oracle OM module setups: order types, transaction types, workflow assignments, hold definitions, pricing rules, and shipping parameters. Deliver end-to-end O2C support spanning Order Entry, Pricing, Scheduling, Shipping Execution, and Receivables integration, including inbound and outbound EDI order flows. Gather and document business requirements using Oracle AIM methodology; translate into functional specifications for technical development. Analyze current-state processes, quantify gaps, and design Oracle-standard solutions that deliver measurable efficiency gains. Develop and execute test plans for functional, SIT, and regression scenarios; perform root cause analysis on production defects. Support Oracle EBS integrations with third-party systems including WMS, 3PL, and EDI platforms across O2C processes. Create and maintain functional design documents, configuration workbooks, and end-user training materials. Knowledge and Skills Requirements Deep functional expertise across Oracle EBS O2C modules: Order Management, Advanced Pricing, Configurator, ATP/Global Order Promising, Shipping Execution, Inventory, and Receivables. Functional understanding of RICEW object design and O2C-adjacent integration architecture. Strong analytical and problem-solving skills with attention to detail. <