Senior Support Analyst in United States

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. The Role We're seeking commercially sharp Solutions Consultants to be trusted advisors to our customers, optimizing how Synthesia's platform best fits within their business environments and unlocking value across multiple workflows. As a Solutions Consultant, you'll be the strategic advisor who helps customers see where Synthesia creates the most impact across their organization. You'll run in-depth discovery and facilitate strategic workshops with senior stakeholders to uncover priorities and opportunities; design how Synthesia optimally solves their most pressing challenges; lead enablement that drives real behavior change and adoption; and own the path from deal close to first successful workflow and beyond. Discovery & Strategic Workshops Conduct in-depth, discovery conversations and facilitate workshops with senior stakeholders and practitioners to uncover business priorities, current workflows, technical constraints, and success metrics. Design and lead sessions that help customers envision how Synthesia supports a variety of workflows: whether for enablement, communications, training, operational efficiency, or other business functions. Build advisory relationships through thoughtful questioning, acti

Location Details: At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join Our Team GoDaddy's Global Storage Engineering team operates one of the largest Ceph environments in the world, delivering the object, block, and file storage platforms that power GoDaddy's hosting infrastructure, internal services, OpenStack environments, and next-generation AI/HPC workloads. If you're passionate about distributed systems, storage architecture, and solving failure scenarios at massive scale, this is an opportunity to work on infrastructure few engineers will experience in their careers. Ceph is a strategic platform at GoDaddy — not an ancillary service. Our global footprint includes 80+ production clusters, 20,000+ OSDs, 1,830 storage nodes, 300 PB of raw capacity, and 69 billion objects spanning five datacenters across three continents. The platform supports RBD, RGW (S3/Swift), and CephFS workloads through more than 1,550 pools, 574,000 placement groups, and 900+ MDS daemons, creating engineering challenges that demand deep expertise in storage architecture, data durability, performance optimization, automation, and observability. As a Lead Senior Site Reliability Engineer, you'll serve as one of the principal technical leaders for GoDaddy's Ceph platform. You'll design the next generation of storage clusters, lead major platform upgrades, drive capacity and hardware strategy, and establish the standards that govern how the platform scales. You'll be the engineer the team turns to for the most complex s

ABOUT THE BRAND: Callaway Golf Company is a premium golf equipment, gear and apparel company with a portfolio of global brands, including Callaway Golf, Odyssey, TravisMathew, and OGIO. Through an unwavering commitment to innovation and premium craftsmanship, Callaway designs, manufactures, and sells high-performance golf clubs, golf balls, apparel, bags, and other accessories—setting the standard for performance in the game of golf. Our Mission: To create demonstrably superior and pleasingly different products powered by innovative technology and premium craftsmanship enabling golfers of all abilities to play their best and find more joy in the game. Our company is a blend of experience and diverse backgrounds, and together we look to leave the past behind while moving the game forward. For more information, please visit https://www.callawaygolf.com ROLES AND RESPONSIBILITIES: Technical Leadership & Architecture Guide and help define the multi-year technology and architecture roadmap for the Digital Commerce platform, aligning engineering investments with business strategy, scalability, and long-term growth. Lead the modernization of the Digital Commerce platform by driving the adoption of headless commerce, cloud-native architectures, AI-enabled capabilities, and other emerging technologies. Architect, design, and provide technical leadership in the development of scalable, secure, resilient, and high-performing eCommerce systems, services, APIs, and integrations using modern engineering practices. Establish the technical direction and engineering standards for the eCommerce Technology organization, including AI-assis

The Senior Program Manager, Global Finance Systems & Process serves as Finance’s central resource for translating prioritized Finance business process needs into clearly documented functional requirements to IT; driving Finance-side testing, change management, supporting end-user adoption across global markets; and advancing continuous, harmonized process improvement across the enterprise. This role sits within the Finance Controllership function — not IT. What sets the strongest candidate apart is the ability to move fluidly between technical process expertise, data analysis, and cross-functional influence in a complex global environment — fluent across record to report, quote to cash, and procure to pay. Credibility is built through sharp analytical thinking, deep ERP experience, and a track record of turning complex problems into practical, lasting solutions. Success depends on disciplined prioritization, strong stakeholder relationships, and focus on practical, high-impact outcomes. As a Finance AI Champion, this person identifies opportunities to apply agentic AI and RPA to eliminate manual effort and scale Finance capacity globally. Essential Functions and Key Responsibilities: Serve as Finance’s subject matter expert on end-to-end business process design; identify gaps, map processes, and translate Finance requirements into clear IT specifications. Serve as the structured Finance-to-IT liaison; evaluate proposed solutions, facilitate Finance sign-off, and lead issue triage and resolution. Lead/facilitate Finance UAT, change management, and end-user adoption for prioritized Finance initiatives across global markets. Champion Finance process standardization, AI and automation opportunities, Segregation Of Duties and access governance, and continuous improvement. Serve as a Finance AI Champion: identify and advance agentic AI and RPA opportuni

TaylorMade Golf is looking for a Senior Manager of Facilities who leads from the front. This role owns HQ facilities planning, maintenance, engineering, and regulatory operations at our Carlsbad headquarters, working across three fronts: building and leading a high-performing Facilities and General Services team, running point as project manager on construction and infrastructure work, and serving as a trusted partner to business leaders across the company. Essential Functions and Key Responsibilities: People Leadership — Lead and develop the Facilities and General Services team, including performance management, coaching, and succession planning. Project Management — Own construction, space planning, employee moves, and infrastructure projects from bid to completion, managing budgets, timelines, and subcontractor performance. Facility Operations — Manage preventative maintenance, mechanical/HVAC systems, energy conservation, and facility drawings across TaylorMade's North America sites. Site Services — Oversee café, pantry, and mailroom operations at the Carlsbad HQ. Business Partnership — Partner closely with Legal, Security, Safety, and business leaders to keep projects and daily operations on track. Environmental Health & Safety — Serve as the primary contact for audits, inspections, and local permit renewals (AQMD, water, stormwater, CUPA, CERS) and lead chemical and hazardous materials policy, storage, and compliance. Emergency Preparedness — Co-own the Building Emergency & Safety Team (BEST) with Corporate Security, including training and drills. Knowledge & Skill Requirements Strong planning and organizational skills, including the ability to manage multiple concurrent projects, budgets, and timelines.

We're looking for an individual to own, evolve, and grow the Team TaylorMade Rewards program across our eCommerce business within our largest market. In this role you will be the program's day-to-day champion — owning commercial execution, shaping strategy, driving member engagement and owning optimization of points while partnering cross-functionally to make loyalty a genuine competitive advantage. This is a high-visibility, high-impact role at the intersection of data, marketing, and customer experience. US Commercial Ownership Own the US Team TaylorMade Rewards program, including earning and redemption mechanics, and member lifecycle strategy in TM’s largest market. Develop and maintain the US loyalty financial model ensuring the loyalty investment drives measurable ROI through repeat purchase rate, LTV, and contribution margin. Drive the commercial evolution — identifying new earn/burn opportunities, partnership integrations (e.g., ID.me, subscriptions), and feature enhancements. Identify and develop early access and exclusive product opportunities for loyalty members — defining eligibility criteria, coordinating with merchandising and product teams on inventory allocation, and ensuring these benefits are clearly communicated and differentiated across member tiers. Commercial Management & Execution Design and execute targeted loyalty campaigns (bonus point events, triple-point promotions, milestone rewards) tied to key product launches, seasonal moments, and tour activations. Own loyalty member automations across email, SMS, and push notifications — including trigger logic, segmentation, and messaging strategy — and track performance against key engagement metrics such as open rate, click-through rate, conversion, and churn reduction to continuously optimize the member lifecycle. Collaborate with the US retention team to build pers

TaylorMade Golf is seeking a Senior Tax Accountant to join a dynamic finance team in a high-visibility role within a prominent global brand. Reporting to the Tax Manager, this role spans U.S. and Canada federal and state income tax, gross receipts taxes, withholding taxes, and unclaimed property — a rare opportunity to build multi-jurisdictional expertise. It combines technical tax concepts with hands-on accounting operations and the judgment to work independently in a fast-paced environment. Essential Functions and Key Responsibilities: Partner with external advisors, serving as a point of contact to deliver timely, accurate estimates, extensions, and filings for U.S. and Canadian tax matters. Prepare and review monthly and annual income tax provision calculations under ASC 740, including current and deferred tax analyses, book-to-tax differences and permanent/temporary differences. Identify and track unclaimed property exposure and coordinate escheatment due diligence and filings by partnering across departments to strengthen controls and processes. Analyze and reconcile tax related general ledger accounts monthly. Serve as point of contact for tax audits/notices, and work with auditors and other TaylorMade departments to provide accurate, timely information and minimize company risk. Monitor changes in tax law, assess impacts, and proactively communicate risks and opportunities to management. Support the continued evolution of tax processes, including the use of technology, AI, and data to improve efficiency, accuracy, and controls. Support M&A activities, including due diligence, purchase accounting tax inputs, and post-transaction integration. Perform other duties and assignments as required. Knowledge and Skills Requirements: Excellent verbal and written communication skills in English. Ability to clearl

The Best Players Need the Best People. Responsible for owning the end-to-end vision, strategy, and development of ShotLink applications, the TOUR’s proprietary scoring system, and other products to score golf and effectively track PGA TOUR events. This position is part of a team responsible for designing, developing, and managing scoring and tracking golf with real time data and statistical analysis across all PGA TOUR events. QUALIFICATIONS Bachelor’s degree in business, Computer Science, or Engineering, Information Systems, or adjacent degree and relevant work experience. 10 years related experience required in Product Management or Product Development, consumer digital products experience required. Strong understanding of agile practices including backlog management and prior experience working with Project Management; deep prior experience managing and directing vendor relationships Knowledge of UX / UI and consumer research best practices as it relates to successful product development Knowledge of camera tracking, LiDAR, GPS, RTK technologies preferred Ability to use script languages a plus Understanding cloud-based architecture required Extensive golf knowl

The Best Players Need the Best People. This position is responsible for leading a portfolio of strategic title sponsor partnerships, with accountability for strengthening partner relationships, maximizing partnership value, and driving long-term retention and renewal. This position owns the partner relationship across the partnership lifecycle, developing strategies that deliver against partner business objectives, ensure successful fulfillment of contractual commitments, and position partnerships for successful renewal and continued investment. Qualifications Bachelor’s degree in Business, Marketing, Finance or a related field required. 12+ years of progressive experience in sponsorship, partnership marketing, account management, sports marketing, consulting or related commercial field. Proven success managing, retaining and growing complex, high-value corporate partnerships. Demonstrated experience developing and leading complex partnership renewal strategies and negotiations.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Review and adjust SF (self-funded), FI (fully insured), Reinsurance, and/or RX claims; adjudicates complex, sensitive, and/or specialized claims in accordance with claim processing guidelines. Process provider refunds and returned checks. May handle customer service inquiries and problems. Perform adjustments across all dollar amount level on customer service platforms by using technical and claims processing expertise. Applies medical necessity guidelines, determine coverage, complete eligibility verification, identify discrepancies, and apply all cost containment measures to assist in the claim adjudication process. Performs claim re-work calculations. Follow through completion of claim overpayments, underpayments, and any other irregularities. Process complex non-routine Provider Refunds and Returned Checks. Review and interpret medical contract language using provider contracts to confirm whether a claim is overpaid to allocate refund checks. Handle telephone and written inquiries related to requests for pre-approvals/pre-authorizations, reconsiderations, or appeals. Ensures all compliance requirements are satisfied and that all payments are made following company practices and procedures. Review and handle relevant correspondences assigned to the team that may result in adj

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary As a Senior Data Insights Specialist, you will be responsible for using SQL, MS Excel, Dataiku, Python, and related applications to determine disruption to existing and potential clients when network changes take place to retain and win business. This position involves making high-level decisions, managing multiple requests/priorities, developing new solutions to simplify the reporting process, and producing both standard and custom reports for multiple lines of business and specific clients regarding retail pharmacy network accessibility. Required Qualifications Experience in SQL, Microsoft Excel, and other relevant applications. Experience with data cleaning, transformation, and/or ETL. Strong analytical and problem-solving skills with the ability to interpret complex data sets. Preferred Qualifications 2&#43; years' of professional analytical experience. Proficiency in Dataiku, Alteryx, or other related ETL applications. Experience with Python. Experience with Salesforce. Working experience in the Pharmacy Benefits Management (PBM) or related healthcare industry. Excellent verbal and written communication skills to effectively interact with internal teams and external clients. Ability to manage multiple requests and priorities in a fast-paced environment.</li

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary We are hiring a Senior Full Stack Software Development Engineer with strong React and Python (with .NET as a nice-to-have) experience to join our Data Engineering team. You will serve as a key senior contributor, driving the end-to-end development of a new, critical internal self-service application. Your work on this software solution will be instrumental in our initiative to modernize how data is accessed and managed, enabling teams across the company to more easily work with their own data through the user-friendly tools you build. This project involves a shift from traditional data handling processes, with your primary focus being on creating a robust application that empowers this new approach to data accessibility and decentralized ownership. About this Role: This is a high-impact, high-autonomy role suited for a detail-oriented and collaborative individual who thrives on ownership, knows how to apply best practices, and can independently design, build, and maintain production-grade software. While you'll be leveraging your core software engineering expertise, you'll also be at the forefront of our data modernization, gaining deep insights into modern data architectures and practices by building the tools that enable them. You will have access to AI tooling to assist in all aspects of the SDLC. Y

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary We are hiring a Senior Product Manager to help lead our Caremark advocacy portfolio, a new, high-priority initiative that sits within an established, well-resourced team. This role will drive the continued development and expansion of Pharmacy Navigator, which is currently in its pilot phase. Pharmacy Navigator offers proactive outreach to Caremark PBM members at potential friction points in their healthcare journey. The role will work on a variety of high-visibility priorities, including feature development, developing client and internal reporting, and expansion of the product into new markets. What you will do: Analyze customer and member needs, pain points, and preferences to guide product development and ensure customer-and-member-centric solutions. Partner with Caremark operations, clinical, and technology teams to define the product vision, set strategic goals, evaluate opportunities, assess member and business impact, and develop business cases and recommendations for scaling the product. Identify opportunities to expand Pharmacy Navigator, including new member pain points, therapeutic areas, formulary and prior authorization transitions, and new lines of business. Identify existing technologies across the organization and determine how they can be leveraged in new product builds. Lead discovery and solutioning effor

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary As a Digital Analytics Senior Analyst, you will work closely with product teams to evolve and improve our digital experiences for customers and patients. You will use your analytical and problem-solving skills to define success metrics and measurement approaches to ensure our digital experiences stay healthy. You will collaborate with other motivated teammates across UX, Customer Experience Management, IT, Site Optimization, Marketing and Merchandising. Required Qualifications 1&#43; years of relevant experience for those in a CVSH leadership program (such as DAP, Leadership development, GMDP, etc.) OR 2&#43; years of relevant experience for others Preferred Qualifications Knowledge of online analytics tools such as Adobe, Coremetrics, Localytics, Webtrends, etc Experience in Tableau/Power BI, SQL (Teradata, Hadoop, Google Cloud Platform, etc.) Experience with highly quantitative analytics Project oriented, pro-active, and self-motivated work style with proven ability to manage effectively multiple projects and changing priorities in an extremely fast paced environment and constantly deliver superior results within given deadlines Strengths in structured and logical thinking, problem solving, issue resolution, and attention to detail Education - Bachelor’

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary A Workday Integration Senior Developer is a specialized technical role responsible for designing, developing, implementing, and maintaining integrations between Workday and other internal or external systems. This role requires deep technical expertise in Workday’s integration tools, integration methodologies, Workday Extend and best practices to ensure data flows smoothly and accurately between Workday and other enterprise and external system. Responsibilities include: Design Integration Solutions: Lead the design and development of integration solutions between Workday and external systems (such as payroll, benefits, HR, finance, or third-party applications). Writes code, develops software components, and implements complex functionalities according to project requirements. Workday Studio: Use Workday Studio to develop complex integrations involving multiple systems, including configuring web services (REST/SOAP), developing transformation logic, and handling data mappings. Workday Extend: Development and Configuration of Workday Extend Apps and Workday Orchestration. Pre-built Connectors: Leverage Workday Cloud Connect and other pre-built connectors to integrate Workday with third-party applications efficiently. Customization: Customize integrations to meet the unique busine