Senior Technical Support Representative in United States

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is expanding the boundaries of the Data Cloud to support mission-critical transactional workloads. Our goal is to deliver OLTP capabilities with the performance, reliability, simplicity, and scale customers expect from Snowflake, while creating a seamless experience across transactional and analytical data. We are looking for a Senior Engineering Manager – OLTP to lead engineering teams and leaders building core transactional database technology and the cloud infrastructure required to operate it at scale. You will help define the architecture and roadmap, grow the organization, and drive technology from design through production. AS A SENIOR ENGINEERING MANAGER – OLTP AT SNOWFLAKE, YOU WILL: Set technical and execution strategy for key areas of Snowflake's OLTP platform, translating product goals into architecture, roadmaps, and team plans. Lead and grow multiple engineering teams, developing managers and senior technical leaders while fostering a culture of ownership, technical excellence, and execution. Drive adoption of AI and agentic development practices to improve engineering velocity, quality, and productivity across the software development lifecycle. Drive architecture and technical decisions in areas such as transactions, concurrency control, low-latenc

Join the NVIDIA's Solutions Engineering team that is reshaping the future of driving! Our goal is to build and deploy scalable solutions for autonomous vehicles and as a result, create safer and more efficient roads. Our team is hands-on, passionate about practical results, and values diversity. You will help craft the application software architecture by working closely with external partners developing on our platform and on collaborations across multiple teams within NVIDIA working on autonomous vehicles. You will also advance and refine the overall drivability of our solution, focusing on integration challenges and using your deep analytical skills to tease through the complexity of the system to find effective solutions. NVIDIA is widely considered to be one of the technology world’s most desirable employers, and is committed to fostering a diverse work environment and proud to be an equal opportunity employer. If you are passionate in bringing autonomous vehicles into the world and see the solution come together, we would like to hear from you! What you'll be doing: Shape the application architecture internally, with a focus on perception & sensor fusion, by collaborating closely with architecture and software development teams. Integrate and adapt NVIDIA solutions in target vehicles, ensuring that both perception and sensor fusion are adapted and tuned to meet the desired driving performance and functionality. Lead bring-up activities and provide technical support to resolve functional and perception & sensor fusion related issues. Perform and leverage in-vehicle and simulation test drives for functional and performance analysis on the recorded data. Work with our partners to efficiently integrate hardware and software components, understand the system architecture, profile performance, identify bottlenecks, and drive optimization <

We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Reliable workplace technology enables teams to do their best work. This role focuses on maintaining and improving that reliability across devices, collaboration systems, and workplace technology environments. The Workplace Technology Support Engineer - Executive Support helps maintain the stability, performance, and continuous improvement of workplace technology across the organization, with a main focus on our executive leadership team. This will serve as the main point of contact for issues in the executive space. The role will need to be available to travel to support events, shows, presentations, and calls. You'll work closely with platform engineering, security, networking, and other internal teams to diagnose advanced issues, maintain operational standards, and translate recurring problems into scalable solutions through standardization, documentation, automation and AI-assisted operational improvements! Effective from the date that Hasbro opens its new Boston location, this position will be onsite Monday – Friday at Hasbro’s new HQ location in Boston, MA. In the interim, this position will be onsite Monday – Friday at Hasbro’s HQ in Pawtucket, RI. What You'll Do Executive Support Primary technology support resource for executives and senior leadership, delivering responsive, high-touch technical support across office, remote, and travel environments. Provide white-glove support for executive workstations, laptops, mobile devices, collaboration platforms, and workplace technologies while maintaining exceptional custom

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. ** Please note that we're requiring in-office. The team is based in Austin, TX -- remote is not an option** What You’ll Do Design, develop, and maintain software using modern languages. Collaborate with cross-functional teams to define, design, and ship new features. Troubleshoot and resolve complex technical issues across various programming languages and technologies. Engage with customers to gather feedback, understand their needs, and provide technical support when required. Mentor and guide other engineers, promoting best practices in software development. Participate in code reviews to ensure high-quality code and maintainable systems. Stay current with industry trends and emerging technologies, integrating them into our products where applicable. Contribute to the overall architecture and technical strategy of the company. About You 5+ years of experience in software development, preferably in a startup environment. Proficient in Typescript, and/or Python, Java, Go, C#, or PHP Strong technical skills and experience working with developer tools and APIs. Profi

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a Senior Technical Sourcer at Vanta, you will own the strategy, execution, and success of our sourcing efforts across niche and leadership areas of the Engineering hiring process. You will focus on building a robust talent pipeline for our most critical technical roles in engineering across Senior level searches. You’ll also stretch to support roles across EPD when needed, and will have the autonomy to craft best-in-class sourcing practices, drive outreach strategies, and set the foundation for future team growth. What you’ll do as a Sr. Technical Sourcer at Vanta: Develop and execute a comprehensive sourcing strategy to identify and attract top technical talent, with a focus on our most critical, niche, and senior engineering roles Utilize advanced sourcing techniques, including direct outreach, talent mapping, networking, and engagement with professional communities and conferences. Build and nurture relationships with passive candidates to maintain a strong talent pipeline. Collaborate closely with the recruiting and hiring teams to understand hiring needs, align on priorities, and refine sourcing strategies. Leverage data-driven insights to optimize sourcing strategies, improve pipeline performance, and serve as a trusted advisor to hiring managers by providing market intelligence and influencing hiring decisions. Champion AI-first recruiting practices by integrating emerging AI tools into sourcing workflows, improving candidate engagement, pipeline quality, and operational efficiency. How to be successful in this role: 6+ years of technical sourcing experience, ideally in a high-growth tech environment. Proven track rec

Datadog is looking for a visionary Senior Leader of Sales Engineering (SE) to lead and scale a high-performing team of SE Directors in North America across Enterprise, Majors, and Public Sector accounts. This is a strategic leadership role with regional and global impact. You will define the Sales Engineering strategy for North America and act as a regional voice in global discussions with Product Management, Engineering, and Go-To-Market teams—ensuring that customer needs in North America influence Datadog’s global direction. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You Will Do Executive Leadership & Organizational Growth Recruit, develop, and lead a team 3rd line SE Directors, fostering a culture of technical excellence, customer-centricity, and continuous growth. Define and drive the technical sales strategy across North America, and globally. Set the vision, priorities, and operating model for Sales Engineering, ensuring alignment with Datadog’s business objectives and local market dynamics. Partner with Sales Leadership to align on revenue targets, go-to-market initiatives, and strategic customer engagement across the region. Represent North America Sales Engineering globally, ensuring regional perspectives and requirements are reflected in Datadog’s product roadmap and GTM planning. Customer Partnership & Advocacy Act as a trusted advisor to C-level and senior technical executives, demonstrating how Datadog solves critical observability, performance, and security challenges, especially given the rapid business adoption of AI. Provide executive support for high-stakes opportunities, offering guidance throughout complex sales cycles. Serve as an executive sponsor for strategic customers across North America. Promote value-based technical s

Work Flexibility: Onsite It's Time to Join Stryker! Stryker is seeking a Manager, Robotics Platform Development to lead a growing engineering organization supporting the development and evolution of complex robotic medical technology. In this role, you will lead a multidisciplinary team spanning electrical engineering, systems engineering, product safety, and engineering contractors. You will focus on people leadership, organizational scalability, and engineering execution , ensuring teams are appropriately staffed, supported, and positioned to deliver complex platform development commitments. You will partner closely with project management and senior technical leaders, helping translate program priorities into executable plans while enabling technical leaders to remain focused on architecture, systems strategy, and technical excellence. What You Will Do People and Organizational Leadership Lead, coach, develop, and engage a multidisciplinary engineering organization supporting complex robotic platform development. Establish clear performance expectations, provide actionable feedback, and support career and professional development. Lead a blended organization of full-time employees and contractors, including workload planning, onboarding, integration, and day-to-day coordination. Support staffing and organizational planning as program and business needs evolve. Build a collaborative, accountable team culture focused on execution, quality, and continuous improvement. Engineering and Program Execution Drive execution across complex hardware and systems development activities, ensuring teams have the resources, priorities, and support needed to deliver program commitments. Partner with project and progr

Become a part of our caring community The Lead Technology Leadership Professional is responsible for all aspects of software or hardware product delivery and performance. The Lead Technology Leadership Professional works on problems of diverse scope and complexity ranging from moderate to substantial. The Lead Technology Leadership Professional works with design engineering and test team to drive products from design completion to volume production release. Performs various engineering tests to verify and validate product designs. Supports product evaluation and qualification on leading edge technology components. Ensures that production schedules are followed and product(s) meet specifications and quality requirements. Interacts with product engineering, quality, manufacturing and marketing teams to analyze and provide technical support to help resolve customers' product related problems/issues. Advises executives to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, Uses independent judgment requiring analysis of variable factors and determining the best course of action. Use your skills to make an impact Required Qualifications Bachelor's degree 2 or more years of project leadership experience Experience with the technologies in use in the application(s) or infrastructure Experience with unit testing and mocking Ability to manage multiple tasks and deadlines with attention to detail. Ability to communicate effectively and deliver presentations to senior leaders Advanced experience leading special projects and producing metrics, measurements and trend reports Must be passionate about

Work Flexibility: Field-based Due to the nature of this role and travel requirements associated with this role, we will accept candidates from the 48 continental United States. Job Summary: As a National Leaves Clinical specialist, you will work directly with a JR/MPS team to support robotic and manual joint replacement procedures. You will be required to work within RepSuite for scan and schedule management in multiple territories across the country for employee leave of absence and when otherwise needed by the business. The NLCS will directly report to the Senior Manager, LEAP but indirectly work alongside local Mako Manager, JR Sales Manager, and GM. When not deployed the NLCS will assist and train with local JR team and execute all necessary clinical functions with that team. Field assignments can be a short as two week and as long as 3 months or more. Essential Duties & Responsibilities: Clinical Expertise in robotic applications Develop and maintain expert-level knowledge of Mako robotic systems, their functionalities, and clinical applications. Develop and maintain expert-level knowledge of manual joint replacement instrumentation and implants. Serve as a clinical resource to healthcare professionals, offering insights, training, and support. Deliver comprehensive customer experience tailored to surgeons, nurses, and other clinical staff during the deployment. Ensure that healthcare teams are proficient in MAKO technology, understand clinical benefits and have access to program resources. Be a point of contact for clinical inquiries, troubleshooting, and technical support related to Mako and manual instrumentation and implants. Relationship Building: Build and maintain strong relationships with healthcare providers and hospital staff, internal team members and potential new c

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Are you passionate about designing and building enterprise finance platforms that power critical business operations at scale? Join Pinterest’s IT Enterprise Systems team and help shape the future of our Finance technology ecosystem. In this role, you will lead the design, development, and evolution of Oracle EBS-based solutions, modern integrations, and AI-enabled capabilities that support our fintech initiatives. This is a highly technical position offering the opportunity to work across Oracle EBS, AWS and emerging internal AI platforms to deliver secure, scalable, and business-critical systems. What You’ll Do: Design, build, and support scalable enterprise solutions across the Oracle EBS and Finance systems landscape, with a strong focus on technical architecture, integrations, and platform reliability. Serve as a senior technical expert for

NVIDIA is looking for a hands-on Solutions Architect Manager to lead a team of GPU, networking & software solution architects and engineers. Do you want to build and lead a group that designs, debugs, and deploys new AI hardware and software technologies into production in customer data centers? As part of the NVIDIA SA organization, you will drive people and technical leadership for end-to-end solutions deployments at some of NVIDIA's most strategic technology customers, while directly contributing to designs and deep-dive debugging and shaping our product roadmap with customer feedback. What you will be doing: Recruit & manage a team of solutions architects, system/network and software engineers focused on large-scale GPU and AI networking deployments. Set priorities, allocate resources, mentor, and ensure high-quality customer delivery across multiple concurrent projects - while remaining directly involved in key technical reviews, design decisions, and critical debug efforts. Provide deep subject-matter expertise in advanced GPU and network systems and serve as the senior technical point of contact for strategic customers. Personally lead and guide complex compute/network configuration and performance debugging, working side-by-side with your team to deliver performant, reliable clusters. Guide your team as they lead network / compute / software architecture discussions, and support server, network, and cluster bring-up, including on-site data center work where needed. Systematically collect and synthesize customer-specific requirements across your portfolio. Partner with GPU/Network Systems Engineering, Product Management, and Sales to influence roadmap priorities and packaging of reference designs and solutions. Demonstrate SME in advanced GPU & network systems and be a trusted technical advisor to NVIDIA's strategic customers. Bring customer-sp

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. At Flexport, we are building the unified Supply Chain Operating System for global trade. While traditional consulting firms deliver slide decks and walk away, Flexport’s Forward Deployed Consultants (FDCs) embed directly on the operational frontline alongside enterprise clients to architect, build, and deploy real-time supply chain solutions. Operating alongside a Forward Deployed Engineer (FDE), you are a senior technical subject matter expert sitting at the intersection of Operations Research, data science, supply chain strategy, and executive client delivery. You will embed with Fortune 500 retailers, high-tech manufacturers, and global brand leadership to audit complex logistics networks, identify multi-million-dollar cost leaks, and build executable optimization models that transform client supply chains. You will serve as the solution design lead across a set of Flexport capabilities: Order, booking, and shipment management Transportation planning, consolidation, and exception management Data integrations, workflow automation, and operational analytics You won't just analyze data in a vacuum: you will write Python scripts, design supply chain algorithms, whit

We’re here for one reason and one reason only – to cure cancer. Every moment is dedicated to developing treatments and every action moves us one step closer to our goal. We’ve made incredible scientific breakthroughs and our pioneering personalized CAR T-cell therapies have changed the paradigm. But we're not finished yet. Join Kite, as we make even bigger advances in cancer therapies, and help shape where our business and medical science goes next. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Kite and help create more tomorrows. Job Description Position Summary The Senior IT Quality Engineering Specialist serves as the technical lead for the Kite Laboratory Information Management System (KLIMS) within North America West Coast (El Segundo). This role is responsible for the operational stability, compliance, maintenance, enhancement, and technical governance of the LabVantage platform and associated integrations. The position partners closely with Quality Control, Manufacturing, Validation, Infrastructure, and Kite Business stakeholders to ensure reliable and compliant laboratory operations. Key Responsibilities System Administration & Operational Support • Provide day-to-day administration and technical support for KLIMS and related

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride. Your Role at Baxter Provides enterprise-level technical leadership for cloud shared services and related connected-care ecosystems. Collaborates with engineering, product, and business leaders to shape long-term architectural strategy, establish technical standards, and guide the evolution of secure, cloud-native services that support multiple products, regions, and business domains. Serves as a senior technical leader for distributed systems, GraphQL and API architecture, multi-region cloud strategy, service interoperability, scalability, security, resiliency, observability, SOC 2 readiness, and operational excellence. Partners closely with executive leadership, product management, cybersecurity, quality, regulatory, operations, and engineering teams to align technology investments, architectural decisions, and platform capabilities with business objectives and sustained growth. <span style="color:

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. Location: Phoenix, AZ; Denver, CO; Seattle, WA; or Southern California An overview of this role As a New Business Account Executive, you’ll play an important role in GitLab’s growth. You’ll focus on acquiring net-new customers and expanding our market presence. You’ll build relationships with C-level and senior technical buyers at high-growth companies, manage the full sales cycle from first outreach to close, and create your own pipeline through consistent, high-quality prospecting. In this greenfield territory, you’ll support change and innovation, help customers navigate their decision process, and act as a trusted partner to