Support Delivery Lead in United States

Job Responsibilities Assist in managing and organizing office operations and procedures. Handle incoming calls, emails, and correspondence, directing them to the appropriate personnel. Maintain office supplies, equipment, and inventories, replenishing as needed. Prepare and edit documents, reports, and presentations as required. Take refund requests, receipt requests, and paperwork verification. Critical Skills & Experience Requirements Proven experience in an administrative or office support role. Proficiency in office software including word processing, spreadsheets, and email tools. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Attention to detail and accuracy in work. Ability to maintain confidentiality and handle sensitive information. Cash handling experience BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex,

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf, and a genuinely energizing place to build a career. Every year, guests visit our venues for an experience that’s hard to find anywhere else: hitting golf balls toward a target-lined outfield, tracking every shot in real time, enjoying great food and drinks, and connecting with friends, family, and coworkers. With more than 100 venues worldwide and proprietary Toptracer technology integrated into our guest experience and licensed globally, Topgolf operates at the intersection of entertainment, technology, and hospitality. We are a growing, dynamic business with meaningful opportunities to innovate, scale, and continuously improve how we support our teams and our guests. WHAT WE’RE SEEKING This is a role for a hands-on leader who wants ownership of a function, not just oversight of one: someone who can take a clear technical position, modernize a reporting process, and continue to develop an already strong team. Just as important: someone who wants our financials to give the CFO and business leaders real insight into what’s driving performance, so they can make faster, better decisions. THE ROLE This role owns the accuracy and integrity of Topgolf’s financial reporting, serves as the company’s primary technical accounting resource, and helps modernize the systems and processes behind our numbers. It reports directly to the CFO and works closely with the Controller, FP&A, Tax, Treasury, Legal, IT, Internal Audit, external auditors, and our private equity sponsor. WHAT YOU WILL DO Financial Reporting & Consolidation Own preparation and review of monthly, quarterly, and annual financial statements under U.S. GAAP, including consolidation across legal entities, business units, and international op

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf—and a genuinely energizing place to build a career. Every year, guests visit our venues for an experience that's hard to find anywhere else: hitting golf balls toward a target-lined outfield, tracking every shot in real time, enjoying great food and drinks, and connecting with friends, family, and coworkers. With more than 100 venues worldwide and proprietary Toptracer technology integrated into our guest experience and licensed globally, Topgolf operates at the intersection of entertainment, technology, and hospitality. We are a growing, dynamic business with meaningful opportunities to innovate, scale, and continuously improve how we support our teams and our guests. WHAT WE'RE SEEKING The Social Media Manager owns social media strategy and execution for Topgolf, combining strategic storytelling with robust influencer and creator programs that translate brand initiatives and partnerships into content that feels authentic, community-first, and unmistakably Topgolf. This role leads the voice and presence of the Topgolf brand across platforms, engaging a diverse audience, and manages the brand's influencer and creator strategy. The Social Media Manager will own Topgolf's content engine — from strategy and briefing through ideation, content development, execution, and community management. WHAT YOU WILL DO Key Responsibilities Develop and execute a comprehensive social media strategy that grows brand awareness, cultural relevance, and engagement across platforms Create, curate, and publish engaging content for various social media platforms, including graphic, image, and video content Track performance metrics and platform trends, translating insights into sharper content and campaign decisions Manage an

This position is responsible for planning, prioritization, design and implementation of enhancements to Topgolf’s Coupa Source to Pay applications and MuleSoft, PI/PO, API and SFTP interfaces between Coupa and other systems. ROLES AND RESPONSIBILITIES Own end-to-end solution design for system enhancements and new releases for Topgolf’s Coupa applications including requirements gathering, stakeholder alignment, system configuration, testing, training, SOPs and post-production support. Drive the supplier enablement efforts for key vendors, partnering with the Coupa administrator on cXML connection setup, testing, and management of cXML vendor connections. Provide support for system users on new and existing functionality as needed. Manage interfaces into and out of Coupa, including monitoring performance and errors, making corrections as needed to enable documents to properly flow in and out, determining root causes. Build and maintain forms, approval chains, analytics and AIC reports in Coupa based on the evolving needs of the business. Maintain lookup values from GL master data changes in SAP. Perform activities to support the Company’s internal control environment, including following appropriate guidelines for user access approvals, performing system change controls, and executing quarterly user reviews and control certifications. Other duties as considered necessary to support the activities of the Business Systems department, its users and the Company as a whole. TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities) Excellent attention to detail and organization skills to prioritize deadlines and keep up with open tasks, as demonstrated by prior project objectives being successfully delivered. Strong analytical and problem solving skills to break down complex problems into achievable solutions. Ability to be a self starter

WHAT WE'RE SEEKING The Senior Accountant works with our accounting team to produce accurate and timely financial statements for internal and external use, including general ledger accounting in accordance with applicable accounting standards and a range of corporate and site accounting processes. This role works closely with the team during monthly, quarterly, and annual accounting periods, including the external audit, researches technical accounting issues, and provides guidance to accounting on how to record transactions appropriately. The Senior Accountant also partners with corporate and venue-level associates and managers to communicate financial information and contributes to special projects across accounting and finance. We are looking for someone experienced enough to work with fairly minimal oversight and who collaborates well across teams. WHAT YOU WILL DO Key Responsibilities Provide accounting support for month-end close activities, including prepaids, accruals, analysis, and response to inquiries Prepare monthly journal entries to record transactions in the appropriate accounting periods and identify accruals needed for various expense accounts Review contracts and apply ASC 842 guidance to properly account for new installations and renewals Work closely with UK and Sweden associates related to Toptracer Range revenue and cost recording, and provide updates to management on monthly results Support quarterly and annual audits, including schedule preparation and fulfilling sample selection requests Prepare and review balance sheet account reconciliations each period/quarter as assigned and scheduled Serve as the accounting contact for venue operations for a set number of venues Monitor and correct intercompany discrepancies throughout the period <l

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf—and a genuinely energizing place to build a career. Every year, guests visit our venues for an experience that’s hard to find anywhere else: hitting golf balls toward a target-lined outfield, tracking every shot in real time, enjoying great food and drinks, and connecting with friends, family, and coworkers. With more than 100 venues worldwide and proprietary Toptracer technology integrated into our guest experience and licensed globally, Topgolf operates at the intersection of entertainment, technology, and hospitality. We are a growing, dynamic business with meaningful opportunities to innovate, scale, and continuously improve how we support our teams and our guests. WHAT WE’RE SEEKING The Graphic Designer is responsible for creating and developing creative materials for promotions, advertisements, national campaigns, and various marketing mediums. Using the Brand Book as a reference, this role works directly with members of the Creative and Marketing teams to implement brand standard collateral while working at a highly efficient pace. This role touches brand extension creative needs in addition to Topgolf venue needs, and will interact with a supervisor several times a week to receive guidance and feedback. WHAT YOU WILL DO Key Responsibilities Implement concepts and visual direction from the Senior Graphic Designer, contributing to creative strategy on all Topgolf brand-related projects Design marketing materials including brochures, website banners, presentations, ads, professional announcements, and other custom projects as requested Maintain asset libraries and creative archives Ensure timely, accurate completion of creative tasks across Marketing, Operations, Food & Beverage, IT, Strategic Partnerships, and Communications <li

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverages, events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Are you the kind of leader who does not want to be handed in authority? You earn it every day. Do you see the gaps before they become problems, coach your team before performance slips, and hold yourself to a higher standard than anyone asks of you? We are looking for an Assistant General Manager who is ready to lead, not just support. Someone who walks the floor with intention, understands the numbers as well as the energy in the room, and is actively building toward running a venue of their own. This role is not a steppingstone you coast through. It is where you prove you are ready for the next level. If you want to become a General Manager by doing the work, this is where that happens. THE ROLE The Assistant General Manager supports the General Manager in leading the entire venue of operation. This role oversees department managers across all business functions, guest experience, food and beverage, golf services, facilities, and events — ensuring every part of the operation runs at a high standard. The AGM owns day-to-day execution, holds leaders accountable, and steps in as the acting of GM when needed. This role operates with autonomy, sets the tone for the team, and is a key driver of venue performance. As a leader of a high-energy, guest-facing venue, this role requires a flexible schedule including evenings, weekends, and holidays, with availability to work extended hours during peak periods, special events, and high-volume seasons.

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf—and a genuinely energizing place to build a career. Every year, guests visit our venues for an experience that’s hard to find anywhere else: hitting golf balls toward a target-lined outfield, tracking every shot in real time, enjoying great food and drinks, and connecting with friends, family, and coworkers. With more than 100 venues worldwide and proprietary Toptracer technology integrated into our guest experience and licensed globally, Topgolf operates at the intersection of entertainment, technology, and hospitality. We are a growing, dynamic business with meaningful opportunities to innovate, scale, and continuously improve how we support our teams and our guests. WHAT WE’RE SEEKING The Sales Business Operations Manager serves as the operational backbone of the Sales Business Operations team, owning the coordination, intake, communication, and execution that keeps programs, products, and projects moving across the sales organization. This role provides dedicated operational and commercial product support, acting as the critical bridge between venue teams, leadership, and cross-functional partners. The ideal candidate is a hands-on operator who thrives in the details, excels under fast-moving deadlines, and adapts quickly in a consistently evolving environment, bringing a proactive, solutions-oriented mindset to every challenge. WHAT YOU WILL DO Key Responsibilities Manage sales support channels and serve as the primary point of contact for non-systems field inquiries, including application, technology, and accounting-related questions and needs, investigating and triaging issues and providing both immediate and long-term scalable solutions, escalat

Job Responsibilities Assist in managing and organizing office operations and procedures. Handle incoming calls, emails, and correspondence, directing them to the appropriate personnel. Maintain office supplies, equipment, and inventories, replenishing as needed. Prepare and edit documents, reports, and presentations as required. Take refund requests, receipt requests, and paperwork verification. Critical Skills & Experience Requirements Proven experience in an administrative or office support role. Proficiency in office software including word processing, spreadsheets, and email tools. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Attention to detail and accuracy in work. Ability to maintain confidentiality and handle sensitive information. Cash handling experience Renton's pay range is $23.00 - $25.00 Position Pay Range BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected dive

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverages , events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Are you the kind of leader who does not want to be handed in authority? You earn it every day. Do you see the gaps before they become problems, coach your team before performance slips, and hold yourself to a higher standard than anyone asks of you? We are looking for an Assistant General Manager who is ready to lead, not just support. Someone who walks the floor with intention, understands the numbers as well as the energy in the room, and is actively building toward running a venue of their own. This role is not a steppingstone you coast through. It is where you prove you are ready for the next level. If you want to become a General Manager by doing the work, this is where that happens. THE ROLE The Assistant General Manager supports the General Manager in leading the entire venue of operation. This role oversees department managers across all business function

Job Responsibilities Assist in managing and organizing office operations and procedures. Handle incoming calls, emails, and correspondence, directing them to the appropriate personnel. Maintain office supplies, equipment, and inventories, replenishing as needed. Prepare and edit documents, reports, and presentations as required. Take refund requests, receipt requests, and paperwork verification. Critical Skills & Experience Requirements Proven experience in an administrative or office support role. Proficiency in office software including word processing, spreadsheets, and email tools. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Attention to detail and accuracy in work. Ability to maintain confidentiality and handle sensitive information. Cash handling experience Open availability, evenings and weekends preferred Min 18.00 - Max 18.00 Position Pay Range BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual

WHAT WE'RE SEEKING The Lead Accountant owns a meaningful piece of that growth story from the accounting side: producing accurate, timely financial statements, including point-of-sale reconciliations, insurance accounting, and the accruals and journal entries that keep our books clean across a fast-moving, multi-unit business. This role reports to the Manager, General Accounting and works closely with the broader Accounting team, Systems, Risk, Technology, and the site and corporate leaders across the venues they support. This is a strong fit for someone who wants real ownership early in their career — someone who can run a close process independently, build relationships with the teams and venues they support, and look for smarter ways to do the work, including using AI to create efficiencies. WHAT YOU WILL DO Key Responsibilities Financial Reporting & Close Produce accurate, timely financial statements as part of the Accounting team's monthly and annual close process. Post, balance, and reconcile the general ledger for each entity in accordance with GAAP. Research and analyze fluctuations versus prior year, prior month, and budget, and prepare journal entries to record transactions in the correct period. POS & Revenue Accounting Review and resolve point-of-sale variances across multiple POS systems. Partner with the Systems team on POS issues and mapping changes and Treasury for reconciling cash issues. Record non-POS revenue accurately and on time. Insurance, Utilities & Other Misc. Accruals Prepare monthly journal entries and reconciliations for the company's insurance policies; partner with the Risk team on claim trends and compare reserves to semi-annual actuary reports. Own highly visible, material accruals such as utilities that requ

Job Responsibilities Assist in managing and organizing office operations and procedures. Handle incoming calls, emails, and correspondence, directing them to the appropriate personnel. Maintain office supplies, equipment, and inventories, replenishing as needed. Prepare and edit documents, reports, and presentations as required. Take refund requests, receipt requests, and paperwork verification. Critical Skills & Experience Requirements Proven experience in an administrative or office support role. Proficiency in office software including word processing, spreadsheets, and email tools. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Attention to detail and accuracy in work. Ability to maintain confidentiality and handle sensitive information. Cash handling experience BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex,

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverages , events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING Are you the kind of leader who does not want to be handed in authority? You earn it every day. Do you see the gaps before they become problems, coach your team before performance slips, and hold yourself to a higher standard than anyone asks of you? We are looking for an Assistant General Manager who is ready to lead, not just support. Someone who walks the floor with intention, understands the numbers as well as the energy in the room, and is actively building toward running a venue of their own. This role is not a steppingstone you coast through. It is where you prove you are ready for the next level. If you want to become a General Manager by doing the work, this is where that happens. THE ROLE The Assistant General Manager supports the General Manager in leading the entire venue of operation. This role oversees department managers across all busin

Job Responsibilities Lead a team of facilities associates and porters. Plan and coordinate maintenance tasks, including repairs, inspections, and preventive maintenance with Facilities Manager. Maintain and repair building systems, including HVAC, plumbing, electrical, and mechanical systems. Ensure compliance with safety regulations and maintain a safe working environment. Monitor and manage inventory of maintenance supplies and equipment. Respond to maintenance requests and emergencies promptly. Train and mentor facilities associates to enhance their skills and performance. Collaborate with other departments to support facility-related needs. Critical Skills & Experience Requirements Prior experience in maintenance or facility management, with leadership responsibilities. Strong technical skills in various maintenance disciplines. Effective leadership and team management abilities. Knowledge of safety regulations and protocols. Excellent problem-solving and communication skills. Ability to prioritize tasks and work efficiently in a fast-paced environment. Experience with maintenance software and tools. BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EE